Joint WIOA TA Resources

  • One-Stop Cost Allocation: “Customer Count”
    The WINTAC, in partnership with RSA, issued the Sharing American Job Center Costs Using “Customer Count:” One Approach to Cost Allocation under WIOA. This technical assistance tool illustrates an example of one-stop partners using “Customer Count” as an allocation base to share costs related to some of the career services available in a fictional American Job Center. Throughout the development of this tool, RSA sought feedback from its Federal partners at the U.S. Department of Labor’s Employment and Training Administration (ETA) and the U.S. Department of Education’s Office of Career, Technical, and Adult Education (OCTAE). This tool operationalizes concepts from the joint ETA/OCTAE/RSA policy guidance.
  • Example of Local Area Integrated Business Services under WIOA
    The U.S. Departments of Education and Labor continue to encourage local areas to document the roles and responsibilities of WIOA partners in engaging employers in their Memoranda of Understanding (MOUs) for the one-stop service delivery system, as required by section 121(c) of WIOA. The Departments support the development of coordinated business service strategies in these MOUs and are available to provide technical assistance to the workforce development system. The Departments are also interested in capturing promising practices from around the country to share with the field. One local workforce area of note is the Spokane Workforce Council, which has implemented an aligned workforce system with its partners, including the VR program, where staff work together on functional teams. The Spokane Local Integrated Workforce Plan: 2016-2020 and WorkSource Memorandum of Understanding: 2017-2020 are available on the Council's website. The Departments have also linked to these resources on ION for other local areas to consider as an example. This MOU includes Spokane’s plan for providing integrated on-site business services through the comprehensive American Job Center.
  • Collaboration Opportunities: WIOA Youth and Vocational Rehabilitation Programs
    On May 16, 2019, the U.S. Departments of Education and Labor issued a technical assistance resource titled Collaboration Opportunities: WIOA Youth and Vocational Rehabilitation Programs. This resource is intended to provide a high-level overview of these two programs and improve coordination of workforce preparation activities and employment services between these two core programs. The document offers strategies and resources to increase collaboration between the State and local agencies under these two programs, as well as program providers, so they may more effectively serve youth with disabilities.
  • State Wage Interchange System (SWIS) Data Sharing Agreement
    On May 3, 2019, the U.S. Departments of Education and Labor made available to the public workforce development system the State Wage Interchange System (SWIS) Data Sharing Agreement. To review the SWIS Agreement, SWIS Background Information, and an Informational Webcast, please visit Innovation and Opportunity Network (ION). To learn which States have signed the SWIS Agreement, please review this map maintained by our Federal partners at the Employment and Training Administration.
  • WIOA Shared Monitoring
    Just as State and local partners are working hard to implement WIOA and coordinate with one another, Federal partners are invested in maintaining a strong partnership at the Federal level. As Federal partners continue to provide joint guidance and technical assistance to State and local partners, they recognize that responsibilities related to monitoring should also be aligned. Through this alignment, Federal partners will be in a better position to help State and local partners provide high-quality services to all job-seekers, workers, and employers. For more information, please review WIOA Shared Monitoring At-a-Glance.
  • WIOA Federal Collaboration Guide
    Federal partners work collaboratively to provide joint guidance and technical assistance to support the workforce development system and employers. DOL and ED issue joint policy guidance to stakeholders in each agency's format. Despite the format, the guidance is the same. This at-a-glance document provides links to some of the joint policy guidance and technical assistance products.
  • WIOA Myth Busters
    The Departments of Labor, Education, and Health and Human Services developed a series of myth busters to debunk common misperceptions in the workforce development system as envisioned by WIOA.
  • WIOA Joint Webinars
  • Joint FAQs about WIOA One-Stop Infrastructure Costs
  • Sample Memorandum of Understanding (MOU) and Infrastructure Costs Toolkit
    The Departments of Labor and Education developed a Sample MOU and accompanying Cost Allocation Analyses that States and local areas may use as a reference guide when developing MOUs for the one-stop service delivery system under WIOA . This joint technical assistance addresses the one-stop operating budget, Infrastructure Funding Agreement, and cost allocation methodologies.
  • The Playlists: Disability Resources for WIOA Practitioners
    High-quality services to individuals with disabilities is a critical goal of WIOA. These ten playlists provide technical assistance to assist the workforce development system in meeting that goal. Each playlist highlights resources such as toolkits, reports, online courses, and videos on specific topics related to improving service to individuals with disabilities.
  • WIOA Convenings - Spring 2017
    The Department of Labor, in collaboration with its Departments of Education and Health and Human Services partners, hosted three WIOA convenings in Dallas (April 18-20, 2017), San Diego (May 8-10, 2017), and Washington, D.C. (May 23-25, 2017) to support the workforce development system's implementation of WIOA.