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RSA-722 for FY-2021: Submission #1359

2021
H126A210005
California Department of Rehabilitation
I. Mediation
A. Request for Mediation
1
23
24
B. Disputes Resolved during Mediation Process
10
5
15
3
C. Mediation Request Carried Over
6
II. Impartial hearing process
A. Requests for Impartial Hearings
13
34
47
24
B. Disputes Resolved during Impartial Hearing Process
21
1
11
12
33
1
C. Impartial Hearing Requests Carried Over
13
III. Review of IHO decisions
No
A. Requests for Review of IHO Decisions
0
0
0
B. Reviews of IHO Decisions Completed
0
0
0
0
0
0
C. Reviews of IHO Carried Over
0
IV. Civil actions
A. Civil Actions Filed
2
0
2
B. Civil Actions Resolved
0
0
1
0
1
1
C. Civil Actions Carried Over
0
V. Types of complaints/issues involved in disputes
1. Applicant eligibility for VR
1
1
0
0
2. Nature/contents/scope of IPE
4
14
0
1
3. Quality of counseling services
8
10
0
0
4. Delivery/quality of other VR services
15
21
0
1
5. Cost of services
8
14
0
0
6. Termination of services/service record closure
5
12
0
0
7. All other complaints/issues
4
10
0
1
Certification
Approved
Xavier
Joe
916-558-5498
Yes
12/15/2021
Joe.Xavier@dor.ca.gov
Cruz Fresquez
916-558-5860
Cruz.Fresquez@dor.ca.gov