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RSA-227 for FY-2025: Submission #32

Connecticut
09/30/2025
General Information
Designated Agency Identification
Disability Rights Connecticut
75 Charter Oak Avenue
Suite 1-101
Hartford
CT
06106
https://www.disrightsct.org
860-297-4300
800-842-7303 (in CT only)
Operating Agency (if different from Designated Agency)
N/A
Additional Information
Tobey Partch-Davies, Ph.D., Executive Director
Jennifer Jenkins, Senior Advocate
8603101633
jennifer.jenkins@disrightsct.org
Part I. Non-case Services
A. Information and Referral Services (I&R)
0
0
0
6
0
0
6
B. Training Activities
2
68
1. Video Training series on Using Supported Decision Making to Support Competitive Integrated Employment

This past year, a series of 4 training videos was developed and published on DRCT's website and YouTube channel. Disability Rights Connecticut (DRCT) worked in collaboration with experts at the Center for Public Representation (CPR) to educate and inform professionals, families, and youth and young adults between the ages of 14-26, or currently working in sub-minimum wage jobs in Connecticut (CT) about Supported Decision Making (SDM), an alternative to guardianship and conservatorship, and how it can support their journey toward achieving competitive integrated employment. The series provides an overview of SDM with general PSA/Videos resources, a focus on ensuring informed choice throughout the process, and specific considerations, resources, and tips for youth and young adults as they embark on their professional endeavors after high school. Both general and CT-specific resources and self-advocacy tips are provided throughout the webinar series. The most impactful component is the interview section with CT residents who use the principles of SDM in their everyday lives and on their journey to employment. The series was interpreted in American Sign Language and captioned. DRCT is offering live viewings of each video, along with an opportunity for Q&A with the hosts and other special guests. Additionally, we have posted them for on-demand viewing on our YouTube page:
https://www.youtube.com/playlist?list=PLsRSnoFePIjO0RvDg7PY_2FrWYVqiZFbb

2. SDM to Support CIE Webinar to the CAP/P&A Network

The National Disability Rights Network hosted a webinar for other Protection & Advocacy agencies around the country, highlighting CT’s video training series and sharing promising practices for overcoming barriers to employment through the use of SDM. The training initiative was directly informed by the lived experiences of people supported by DRCT, as well as recent legislative and policy developments in CT. The webinar included an overview of the landscape of SDM and informed choice, followed by a panel discussion with DRCT and CPR staff who created the training videos. The panel discussion covered several key topics, including the development of the series, the incorporation of SDM and informed choice principles into the training, the impact of highlighting lived experiences, the creation of online resources, and lessons learned throughout the process. Through this webinar, DRCT's work on this video training series can serve as a model for the wider network.
C. Agency Outreach
DRCT ensures it interacts with individuals using the communication methodology they individually choose in an effort to provide each person with effective communication. This includes everything from language translation (including sign language) to facilitated communication modalities to accommodate as many people as possible. DRCT continues to subscribe to “RECITEME” which is a program for its website that offers a range of disability accommodations that makes the website accessible, including language translation of website content into numerous languages other than English.

DRCT and the Client Assistance Program (CAP) also participated in 30 community events this year. A few examples of events aimed at reaching unserved or underserved communities are detailed below. At each of these events, DRCT conducted outreach and provided information regarding employment services available through CT’s Bureau of Vocational Rehabilitation Services (BRS) and provider agencies and the assistance available from the CAP. DRCT also shared information with youth and their families about special education rights, potential advocacy referrals, complaint options, and our free education rights clinic for students with special education needs. These events gave DRCT the opportunity to promote the organization's SDM clinic, offering education and assistance in creating SDM agreements that ensure informed choice and autonomy in decision-making for people who might otherwise be under unnecessary guardianship or conservatorship. Finally, DRCT distributed its survey QR code flyer to attendees to gather input on areas of focus the organization should continue working on through fiscal year 2026.

1. The Workforce Alliance Resource Fair was the first annual fair hosted by the New Haven area workforce development board in an effort to bring together resources that can help eliminate barriers and provide assistance to individuals with disabilities in preparing for or finding employment. Representatives from state agencies, post-secondary educational institutions, transportation resources, and private providers were available to speak with attendees. The Workforce Alliance solicited feedback from vendors and attendees to improve next year's event. The CAP reached an area of the state that is typically underserved and provided outreach to those who are eligible or potentially eligible for BRS services. The CAP was available to inform attendees of their rights to BRS services and the help available through the CAP.
DRCT also continued to participate in planning the annual Disability Resource Fair, hosted by the Hartford-area workforce development board, Capital Workforce Partners. In its 12th year, the fair consistently draws close to 300 attendees from Hartford County and beyond, particularly from programs serving youth and young adults (14-26) with disabilities.

2. DRCT attended the Ride Ahead Film and Transition to Adulthood Fair at a high school in the Northeast corner of the state. This fair connected students with disabilities and their families to information from support agencies throughout CT, while also featuring a documentary film that celebrated youth with disabilities. Attendees of the event included students with disabilities, their family members and caretakers, along with community organizations serving youth between the ages of 14-22 with disabilities.

3. DRCT attended the Connecticut Walk4Hearing in downtown Hartford, CT. This event is part of the national Walk4Hearing community, which supports people with hearing loss by raising funds to increase awareness about hearing health and offering resources to find support. Attendees at the Connecticut Walk4Hearing event included individuals with disabilities, their family members, caregivers, and other community partners and professionals

4. DRCT attended the Yale ASL Open House at Yale University in New Haven, CT. This event featured deaf organizations and community partners, access providers, as well as future employment opportunities. It also included booths, exhibits, and impactful ASL student research presentations and projects while exploring American Sign Language (ASL) and Deaf culture. Attendees of the Yale ASL Open House included students with disabilities, their family members, and other professional and community organizations who serve the Deaf community in Connecticut.
D. Information Disseminated To The Public By Your Agency
0
0
4
3162
30
0
N/A
E. Information Disseminated About Your Agency By External Media Coverage
N/A
Part II. Individual Case Services
A. Individuals served
1
11
12
1
2
B. Problem areas
1
4
5
1
0
1
0
0
C. Intervention Strategies for closed cases
9
0
2
0
0
0
11
D. Reasons for closing individuals' case files
5
3
0
0
0
3
0
0
0
0
0
0
N/A
E. Results achieved for individuals
3
0
1
0
0
7
0
0
0
0
N/A
Part III. Program Data
A. Age
1
1
4
4
2
12
B. Gender
6
6
0
0
12
C. Race/ethnicity of Individuals Served
3
0
0
1
0
7
0
1
D. Primary disabling condition of individuals served
0
1
0
0
0
0
6
0
1
0
0
0
0
0
0
0
0
0
1
0
1
0
0
0
1
1
0
0
0
0
0
0
0
0
12
E. Types of Individuals Served
1
0
10
0
1
0
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
3
1) Bureau of Education and Services for the Blind (BESB) State Rehabilitation Council (SRC): During the 2025 fiscal year, program staff participated in the Vocational Rehabilitation (VR) Policy Manual work group, whose goal is to update and revise the manual so that it better aligns with regulations of the Rehabilitation Act. The staff provided an updated description of the CAP services, emphasizing that our services are free and confidential. The Senior Advocate also provided input on the sections describing comparable services and benefits, post-secondary training, informed choice, limitations on the use of sub-minimum wage, and presumption of eligibility for Social Security beneficiaries. Specifically, CAP staff added language to the section on post-secondary training, asserting that the Designated State Unit (DSU) will not apply a financial means test or require cost participation as a condition for receipt of VR services for Supplemental Security Income (SSI) or Social Security Disability Insurance (SSDI) recipients. The CAP staff advocated for changes in the ‘limitations on the use of sub-minimum wage employment’ section, resulting in new details and language around informed choice and how it impacts and advances the goals of access to competitive, integrated employment (CIE) and BESB services. As a result of the CAP staff’s participation on the SRC and these changes to the policy manual, applicants and consumers with the most significant disabilities will have increased access to CIE through CT's BESB.

2) Competitive Integrated Employment for People with Intellectual and Developmental Disabilities in Connecticut: The CAP staff worked collaboratively with the CPR on the systemic issue of expanding services for individuals with more significant support needs to gain Competitive Integrated Employment (CIE). In April, the Connecticut Department of Developmental Services (DDS) and the Connecticut Bureau of Rehabilitation (BRS) published a CT Employment Systems Transformation Plan (the Plan) to expand CIE for youth between the ages of 14-26 and adults with intellectual and developmental disabilities (IDD) in Connecticut. The Plan sets forth agency action steps to provide individuals with opportunities to learn about, secure, and maintain CIE and includes a timeline and benchmarks for implementation. The Plan was developed based on an August 2024 agreement between the State agencies, CAP staff, and CPR. Despite youth between the ages of 14-26 being a primary audience for the Plan, the CT State Department of Education (CSDE) was only peripherally involved in negotiations leading up to the agreement and declined to participate altogether in the development of the Plan. CAP staff and CPR meet quarterly with DDS and BRS to receive updates on the status of their progress towards the plan objectives. The parties identify focus areas for each quarter and convene smaller "working group" meetings as needed to receive updates and provide input on those topics. CAP staff continue to monitor the implementation and progress towards the plan's objectives.

The transformation plan is now publicly available so that consumers with IDD, including those with the most significant disabilities, are aware of what types of employment services are available to them and how to access them. The plan can be found at: https://portal.ct.gov/ads/-/media/ads-beta/brs-files/joint-cie-transformation-plan-2025---final-april-2025.pdf

As a result of the CAP’s advocacy, DDS and BRS developed new practices for consumers with the most significant disabilities such that appropriate employment services, including discovery, job exploration, job development, and ongoing, long-term job supports are available. DRCT continues to educate and advocate for individual clients pursuing CIE, helping them access employment services.


3) Connecticut Pathways to Integrated Employment (CTPIE) Community of Practice: CAP staff participated in a statewide Community of Practice (CoP) around the Connecticut Pathway to Integrated Employment (CT PIE) project, which is the result of a Disability Innovation Fund (DIF) grant focused on individuals with significant disabilities who are currently working in sub-minimum wage employment or may be at risk of placement into segregated, uncompetitive employment situations in absence of strong self-advocacy. During this fiscal year, the CT PIE program provided the CoP with updates on the grant's progress and education on topics such as Job Development and the legal definitions of CIE. The University of Maryland (UMD), which provides technical assistance for this grant, has sought to shift the group's focus from information sharing to a more authentic community-of-practice (CoP) model. They surveyed participants in the CoP to help them understand providers' needs and identified those with expertise who can contribute to the CoP. Participants expressed concern that the CoP was missing key members, including individuals enrolled in the program and VR counselors serving youth. Providers cited caseload and capacity constraints that prevented them from committing to the monthly CoP. As a result of the responses they received, UMD and the BRS decided to disband the CoP until they could determine a more effective format and include the appropriate participants. The CAP staff advocated for CT PIE to consider an alternative avenue for soliciting feedback from a broader stakeholder group (e.g., employment vendors). Program leaders from BRS and UMD agreed to meet with us to discuss DRCT’s ideas. They remain open to input from the CAP on issues of enrollment and informed choice.

As part of CT PIE, BRS has struggled to reach and recruit adults currently working in sub-minimum-wage employment which is the intent of the DIF. They acknowledge that their current policies and procedures for Career Counseling Information & Referral (CCI&R) requirements under Section 511 of the Workforce Innovation and Opportunities Act (WIOA) do not comply with the law. In past years, a 15-minute video produced by BRS was shown to individuals working in sub-minimum wage jobs. Subsequently, a ‘sign-in’ sheet was sent to BRS, from which they mailed certificates of completion to the individuals. This fiscal year, BRS shared new, proposed in-person presentation materials and outreach documents with the CAP. DRCT provided feedback and advice for revisions of the procedures, as well as information and suggestions about what the requirements might look like when implemented in practice. As a result of the CAP’s advocacy, BRS began the process of revising their procedures for CCI&R likely to result in increased access to VR services for eligible consumers.


4) Bureau of Rehabilitation Services (BRS) State Rehabilitation Council (SRC): Throughout the 2025 fiscal year, CAP staff utilized its role on the BRS SRC policy subcommittee to advocate for changes in policy and practice that would expand eligibility determination for beneficiaries with the most significant disabilities, including those with intellectual disability (ID) and Autism. Connecticut faces ongoing challenges with extensive waitlists for the Medicaid Autism Services waiver (i.e., 2,249 as of April 2025), resulting in a lack of Home and Community Based Services (HCBS), including employment services, for people who do not meet the Connecticut Department of Developmental Services (DDS) eligibility requirement of an IQ of 69 or below. This is highly problematic for anyone, not just those with autism with an IDD, but all people with an IDD with IQ scores higher than 69 seeking CIE. This service gap suggests long-term challenges for adults with IDD to not only attain CIE but challenges with having the supports in place they need to sustain CIE, beyond those provided through VR, are made available in the Medicaid program.

The CAP staff advocated for VR counselors to receive training in providing suitable, reasonable accommodations to individuals with ID and Autism, thereby better enabling them to access BRS services, and for improvements in collaboration between BRS and DDS in the provision of services to mutual clients. Specific goals of the policy sub-committee included urging BRS to adopt a universal and highly streamlined approach to determining eligibility, including presumptive eligibility for recipients of SSI or SSDI, relying heavily on person-centered rapid engagement tools to capture what an individual’s employment goals are, and how they can best be supported. As the CT DDS maintains that it is an Employment First agency, the subcommittee recommended formalizing a BRS policy to train VR counselors on the value of Employment First for All and to implement practices consistent with the principles of Employment First.

Connecticut continues to face challenges with Community Rehabilitation Provider (CRP) capacity, limiting informed choice for consumers. SRC members, including CAP staff, advised BRS to increase the number and quality of CRPs to provide dependable coverage across the state and truly afford consumers an informed choice. As of the close of this fiscal year, BRS finalized its updated policy manual without adopting these policy recommendations and has not provided feedback to the SRC about its reasoning.


5) State Advisory Council on Special Education (SAC): CAP staff served as a member on the State Advisory Council for Special Education (SAC) and, as such, educated the CT State Department of Education (CSDE) and SAC members on various topics and issues concerning students with disabilities in CT, including the impacts of coordination between BRS and local school districts on the delivery of comprehensive transition services and supports, and other systemic concerns. CAP staff continued to advocate for implementing education for parents and students on decision-making alternatives, including Supported Decision Making (SDM) for high school age youth transitioning to adulthood (transition-age youth). In their role on the SAC, CAP staff worked to educate legislators on the SAC's work, keeping them better informed of the issues and challenges within special education in CT. CAP staff advised the CSDE on matters essential to improving conditions for students with disabilities. Specific issues covered included overuse of exclusionary discipline, restraint and seclusion by school districts, and insufficient oversight and monitoring by the CSDE to hold schools accountable for Least Restrictive Environments and setting Measurable Post-secondary Goals. All of these factors influence social-emotional learning and transition outcomes for youth, affecting the degree to which youth and young adults pursue career pathways and attain CIE.
B. Litigation
0
0
0
N/A
Part V. Agency Information
A. Designated Agency
External-Protection and Advocacy agency
Disability Rights Connecticut
No
B. Staff Employed
During FY25, CAP funds were used to pay the partial salaries of the Executive Director position, two CAP supervising attorneys and two CAP advocates. The Executive Director and CAP attorneys assisted the CAP advocates with assessing CAP cases, developing strategies for clients and systemic advocacy, and providing legal advocacy and representation. The salary of the Executive Director and supervising CAP attorneys equals 0.09 FTE. Much of the CAP work was done by DRCT’s Senior Advocate and the CAP Advocate – both supervised by the Executive Director and CAP supervising attorneys. Together, their salaries are equal to 0.35 FTE.
CAP funds were also used for partial salaries of additional advocates and attorneys who handled outreach, intake, information and referral, and projects—their FTE totals 0.27. In addition to direct salaries, a portion of administrative salaries for the Director of Finance & Administration, Office Assistant, and Secretary were paid with CAP funding totaling 0.16 FTE. Total professional FTE for the CAP program equals 0.87.

Note: Tobey Partch-Davies, Ph.D., was hired on July 7, 2025 by DRCT and replaced the prior director, Deborah Dorfman, who resigned from the organization in February, 2025. RSA was formally notified of this change and it reflected in the porting and grant making solutions.
Part VI. Case Examples
Case Examples
1) A 42-year-old woman with hearing loss and Autism Spectrum Disorder (ASD) contacted the CAP seeking assistance obtaining services and accommodations from the BRS that would meet her individual needs. She sought to improve communication with her vocational rehabilitation counselor (VRC). The CAP advocate met with the client to provide support and advice in navigating the BRS system and re-establishing communication with her VRC and their supervisor. The CAP advocate also assisted the client in drafting correspondence requesting accommodations and updates to her Individualized Plan for Employment (IPE). The client was able to resume productive communication with BRS staff and exercise informed choice in obtaining a new Community Rehabilitation Provider (CRP). As a result of the CAP’s advocacy efforts, the client resumed BRS services. She also understands her rights and responsibilities with BRS in pursuit of competitive employment.

2) The parent of a 17-year-old young man with Autism contacted the CAP for assistance to obtain adequate pre-employment transition services from the Level Up program through CT's vocational rehabilitation services agency, BRS. The CAP agreed to review BRS records and provide counsel and advice regarding legal options related to VR services. The CAP provided self-advocacy advice and referrals related to the specific issues raised by the parent. The client and his parent were informed of their rights to administrative remedies, and the processes, including informal review, mediation, and fair hearing. The client and his parent made an informed decision to move forward with an informal review. They were better able to represent their concerns at the informal review and, as of the end of this fiscal year, are awaiting the decision.

3) A 69-year-old client with a neurological disorder contacted DRCT because of her dissatisfaction with the VR process, specifically identifying job opportunities that were relevant to her employment goal and within reasonable proximity to her home. The client expressed frustration about a conversation with her VRC’s supervisor, in which she reported that the focus was on what BRS could not provide rather than how they might support her access to employment. At the time she reached out to the CAP, the client had already contacted the regional director to express her concerns. The CAP offered to review records and attend a meeting with the BRS regional director. However, the client declined the CAP's assistance, concerned that the VRC would respond negatively to our involvement. The CAP provided information about the array of available VR services and offered the client self-advocacy advice for requesting and obtaining relevant services. The client was able to implement the CAP’s guidance to advance services on her own.
Certification
Reports are to be submitted to RSA within 90 days after the end of the fiscal year covered by this report. Please be reminded that you can enter data directly into the RSA website via the internet. Information on transmittal of the form is found on pages 19 and 20 of the reporting instructions.
Name and Title of Authorized Certifying Official
I agree to submit this form by electronic means. By signing this form electronically, I certify under penalty of perjury that my answers are correct and complete to the best of my knowledge. I understand that an electronic signature has the same legal meaning and can be enforced in the same way as a written signature.
Tobey Partch-Davies
Executive Director
Yes
2026-01-16
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