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RSA-227 for FY-2025: Submission #2

North Dakota
09/30/2025
General Information
Designated Agency Identification
ND Department of Health and Human Services, Human Services Division, Vocational Rehabilitation Section
State VR Office 1000 E Divide Avenue
Bismarck
ND
58501
https://www.hhs.nd.gov/vr
701-328-8950
711
800-755-2745
Operating Agency (if different from Designated Agency)
ND Protection & Advocacy Project
400 East Broadway Ave. Suite 409
Bismarck
58501
ND
panda@nd.gov
701-328-2950
711
800-472-2670
Additional Information
Denise Harvey
Veronica Zietz
701-328-2950
vzietz@nd.gov
Part I. Non-case Services
A. Information and Referral Services (I&R)
2
1
0
0
0
3
6
B. Training Activities
36
1462
Clients Rights Training: P&A/CAP provides education to individuals with disabilities and their supporters on the rights and responsibilities of people with disabilities. Participants are provided with information on supported decision-making, guardianship, and rights restrictions. Special attention is given on rights related to voting, education, relationships, personal records and confidentiality, property, mail, employment, financial decisions, medical treatment, restraint, and abuse and neglect. During FY 25 this content was provided to the following entities:
• Fargo Friends Moving Forward Self-Advocacy Group
• Harvey Self-Advocacy Group
• LSTC & Grafton Self-Advocacy Group
• ND Center for Persons with Disabilities webinar series
• Minot Self-Advocacy Group

Employment Training: Attendees receive education on CAP, its purpose, client eligibility, services, and what types of issues CAP can help individuals resolve, as well as client rights and appeals processes. Information is shared on Vocational Rehabilitation, Tribal Vocational Rehabilitation, and Centers for Independent Living program requirements and services. Education is also provided on topics such as sheltered workshops, school to workforce transition, the ND school to workforce transition app, and other related topics. During FY 25 this content was provided to the following entity:
• Dakota Center for Independent Living

Legislative Training: FY 2025 was a legislative year in North Dakota. These trainings focused on educating the general public and individuals with disabilities on legislative activity that could have an impact on the disability community. During FY 25 this content was provided to the following groups:
• General public, people with disabilities, and advocates
• Statewide Independent Living Council

Olmstead Training: P&A/CAP provided education which included an overview of the Americans with Disabilities Act with a focus on Title II, the definition of a disability, and a review of Olmstead vs L.C. Additional information covered was integration in community services and supports, housing, transportation, education, healthcare, and employment. During FY 25 this content was provided to:
• ALL Statewide Self-Advocacy Group
• Individuals with disabilities
• Providers and disability professionals

P&A Services Training: Participants gain information on the range of the agency’s services – information and referral, protective services, advocacy assistance, advocacy representation, legal representation, training, and more. Content is provided on priority areas, eligibility, and resources for various disability-related topics. P&A services training also includes an overview of the CAP program. During FY 25 this training was provided to:
• Alpha Delta Kappa (retired and current teachers)
• Behavioral health staff at South Central Human Service Center
• Bismarck Police Department
• Children and Family Team at Northwest Human Service Center
• DD Program Management (statewide)
• Fargo Housing Authority Staff
• Human services
• Legislators
• University of Mary students
• Rape and Abuse Crisis Center Advocates
• Students at Standing Rock Community School
• The Club/Recovery Center participants and peer support specialists
• Youth and Family Team at South East Human Service Center

Information about Service Animals: P&A/CAP provided information about service animals which included education about the laws regarding service animals under the Americans with Disabilities Act (ADA) and North Dakota Century Code. This training included the difference between a service animal and an emotional support animal. P&A also covered the potential for criminal charges regarding denial of services to an individual with a service animal and for fraudulent service animals, as well as civil alternatives regarding the denial of services to an individual with a service animal. During FY 25 P&A provided this content on six separate occasions to the:
• Bismarck Police Department
C. Agency Outreach
P&A/CAP completed 90 outreach activities during FY 2025, of which 42 included underserved or unserved communities. These activities served to educate community partners and create awareness of the CAP program and P&A services. Information was provided and 2,342 materials were distributed. A concentrated focus was put on the following entities to enhance collaboration, create opportunity for partnership, and increase awareness of CAP:
• Centers for Independent Living (22 visits)
• Tribal Vocational Rehabilitation Offices (10 visits)
• Vocational Rehabilitation Offices (34 visits)
D. Information Disseminated To The Public By Your Agency
2
7
7
16926
34
3
News Releases
During FFY 2025 P&A distributed three news releases relevant to this Federal Program. Topics were as follows 1) P&A Announces New Priorities, 2) Join P&A in Celebration of National Disability Employment Awareness Month, and 3) P&A Seeks Public Comment. These releases were distributed to media outlets statewide, were published on P&A’s website and were distributed through P&A’s listserv.

Social Media
P&A utilizes social media to spread awareness and provide educational information to the disability community. During FFY 2025 P&A’s social media accounts, of which include Facebook, LinkedIn and Instagram, have a total of 400 followers. P&A’s website had a total of 36,458 page views, averaging 3,038 per month. In addition, P&A has the following informative videos on our YouTube channel, which received a combined total of 1,144 views.
• ND Client Assistance Program
• An End to Sheltered Work
• Competitive Integrated Employment
• P&A Services 2025
• What are Home and Community Based Services (HCBS)?
• What are Vocational Rehab Services?
• What do P&As Do?
E. Information Disseminated About Your Agency By External Media Coverage
During FY 2025 P&A/CAP was featured by external sources on nine occasions. The articles/stories were titled:
• Bismarck Tribune: Sanford Health, Attorney Micah Olson Receive Humanitarian Awards
• Fargo Forum & Grand Forks Herald: North Dakota disability advocates ask for public's help stopping federal funding cuts (2)
• Minot Daily News: Federal cuts impact advocacy efforts in ND
• The Independent, Freedom Resource Center Newsletter: Legislative Corner
• The Summons, WDALA Newsletter: Empowering Change The North Dakota Protection & Advocacy Project
• Inforum: Fargo hosts 2nd annual Olmstead Conference
• KFYR TV: Bismarck lawyer presented with humanitarian award
• KFYR TV: ND Today Disability Pride Day
Part II. Individual Case Services
A. Individuals served
5
21
26
0
6
B. Problem areas
0
5
11
7
0
2
1
0
C. Intervention Strategies for closed cases
15
0
5
0
0
0
20
D. Reasons for closing individuals' case files
17
3
0
0
0
0
0
0
0
0
0
0
N/A
E. Results achieved for individuals
1
4
0
1
1
6
0
6
1
0
N/A
Part III. Program Data
A. Age
1
5
4
13
3
26
B. Gender
18
8
0
0
26
C. Race/ethnicity of Individuals Served
1
7
0
0
0
16
2
0
D. Primary disabling condition of individuals served
0
2
0
0
0
7
1
1
0
1
0
0
0
0
0
1
0
0
0
1
5
0
0
0
2
3
0
0
0
1
1
0
0
0
26
E. Types of Individuals Served
14
0
6
3
2
1
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
4
CAP through P&A engages in various activities during the fiscal year to further the goals of the CAP program. During FY 25 P&A engaged in four systemic activities which resulted in six changes to policy or practice of an agency, 19 educating policy maker activities, and an additional 22 collaborative activities. Six of these activities resulted in changes to policy or practice of an agency.

Systemic Activities Resulting in Change to Policy & Practice

Federal Legislative Advocacy
P&A stays in frequent contact with North Dakota’s federal delegation. This year P&A met with the offices of Senator John Hoeven three times, Senator Kevin Cramer four times, and Representative Julie Fedorchak once. P&A also shared disability-related information through multiple email exchanges. Topics covered included the Department of Education, Medicaid, Disability/Aging Programs, Developmental Disabilities Network Funding, and various issues related to Protection & Advocacy Programs. The focus of these communications was to educate on how changes to the programs will impact North Dakotans with disabilities/mental illness. This activity resulted in four provisions of policy being prevented. These changes were related to our federal delegation supporting FY 25 funding levels instead of the administration’s proposed reductions/zeroing out of appropriations for P&A’s PAIR, PAIMI, PAVA, and CAP programs. This activity was supported in part with non-federal funds.

Public Comment on ND Administrative Code Medicaid
P&A provided public comment on ND Administrative Code chapters 75-02-02. P&A shared input and suggestions that would protect those using Medicaid. Information was included on definitions related to the certification process, institution of mental diseases, public institutions, eligibility of inmates, notice of suspending Medicaid, and disregarded income including income earned as a student or part-time employee. The comments resulted in one change in practice and one provision prevented related to Medicaid rules. This will allow Medicaid recipients to receive the most consumer-focused services possible and will incentivize work without jeopardizing benefits. This activity was supported in part with non-federal funds.

Additional Systemic Activities

ND Olmstead Commission
P&A is a member of and the host agency for the ND Olmstead Commission. During quarterly meetings, ND Olmstead Commission members hear presentations from external organizations on topics related to the state’s Olmstead Plan, which this year focused on employment and housing. The state Olmstead plan, which was updated in 2024 includes goals aimed at ensuring individuals with disabilities/mental illness live and receive services in the most integrated settings appropriate to their needs. Based on the information presented, Commission members provide recommendations to enhance the quality of life for people with disabilities/mental illness throughout the state. In FFY 2025 this systemic activity did not result in a change to practices or policy.

NDRN Legal Strategy Work Group
P&A represents the eighth circuit in a nationwide group created and monitored by the ACL Training and Technical Assistance Program of NDRN. This group reviewed and discussed potential amicus briefs and writing and signing of other groups' briefs in very technical areas of law involving disability and mental health issues. In FFY 2025 this systemic activity did not result in a change to practices or policy.


Educating Policy Makers Activities

Action Alert – AUCD Disability Programs
P&A participated in an action alert with partners which educated lawmakers on the importance of various disability programs including Independent Living, the University Centers for Excellence in Developmental Disabilities, Projects of National Significance, Limb Loss Resource Center, Paralysis Resource Center, State Developmental Disabilities Councils, Protection & Advocacy for Voting Accessibility (PAVA), Protection and Advocacy for Individual Rights (PAIR), Protection and Advocacy for Individuals with Mental Illness (PAIMI) and the Client Assistance Program. North Dakota’s federal delegation was informed of the negative impacts cuts to these programs will have on individuals with disabilities. This activity was supported with non-federal funds.


Action Alert – NDRN Department of Education
P&A participated in an action alert with partners which educated lawmakers on the consequences of dismantling the Department of Education. North Dakota’s federal delegation was asked to consider the negative impact of upending educational rights of students with disabilities, which is guaranteed through the Individuals with Disabilities Education Act (IDEA) and Section 504 of the Rehabilitation Act. This activity was supported with non-federal funds.

Action Alert – NDRN Protect P&As
Six P&A staff participated in an action alert with partners which educated lawmakers on the importance of various Protection & Advocacy Programs. North Dakota’s federal delegation was asked to consider the negative consequences cuts will have on individuals with disabilities. This activity was supported with non-federal funds.

Comments – Department of Labor Proposed Rule to Eliminate 14(c) of Fair Labor Standards Act
P&A submitted comments to the Department of Labor regarding their Proposed Rule to Eliminate 14(c) of Fair Labor Standards Act, which would create competitive, integrated, and meaningful employment opportunities for all. Information was provided on why this rule would create positive outcomes for workers with disabilities and the economy as a whole. P&A invited the ND State Council on Developmental Disabilities and the North Dakota Center for Persons with Disabilities at Minot State University to sign-on to this letter and those agencies agreed. Unfortunately, the proposed rule was withdrawn in July 2025. This activity was supported in part with non-federal funds.

Comments on Section 504 proposed rules from Department of Energy
P&A submitted comments on proposed rules for Section 504 from the Department of Energy (DOE). Information was shared on how proposed rules that remove requirements on facility accessibility standards would overwhelmingly be negative for individuals with disabilities ultimately limiting opportunities to access services and employment within those buildings. A significant amount of adverse comments were received and the DOE was required to postpone the rule's effective date. This activity was supported in part with non-federal funds.

ND Legislative Action & Activities
P&A was very active during North Dakota’s 2025 Legislative Session. A total of 301 bills and resolutions on disability-related topics were tracked and monitored, with P&A staff attending over 200 hearings and testifying on numerous occasions. Topics of note included appropriations for state agencies, assistance animals, education, criminal and juvenile justice, elections, employment, guardianship, healthcare, insurance, housing, long-term care, and various programs and services for individuals with disabilities/mental illness. 62 legislative updates and grids were shared via P&A’s legislative listserv to update people with disabilities, advocates, and others on relevant topics, changes to bill text, hearing schedules, bill status, and more. In addition, P&A hosted 33 legislative working group events during the fiscal year to provide education to advocates and partners, attendance at each event ranged from 15-30 people; total attendance at all events was 515 individuals. This work resulted in disability stakeholders being able to more readily engage with the legislative process. This activity was supported in part with non-federal funds.

ND Legislative Advocacy: Assistance Animals
During FFY 25 P&A engaged in educating policymakers on senate bills 2193 and 2222. The intent of these bills was to place additional requirements on individuals who have assistance animals. P&A provided information on the negative impacts of these bills and how it would adversely affect disabled individuals when accessing housing and public services. P&A provided written and oral testimony. These bills did not pass. This activity was supported with non-federal funds.

ND Legislative Advocacy: Employment
During FFY 25 P&A engaged in educating policymakers on house bill 1122, which supported the employment of incarcerated individuals; however, it also allowed state government and employees to purchase goods from work activity centers. Work activity centers pay below minimum wage to people with disabilities with 49% earning $3.50 per hour or less in segregated work settings. Through written and oral testimony, P&A shared information on integrated employment and national trends. While the bill was passed into law with continued support for subminimum wage, P&A did educate policymakers on its detrimental impacts. This activity was supported with non-federal funds.

ND Legislative Advocacy: House Bill 1014
In 2025, P&A engaged in educating policymakers on ND House Bill 1014. HB 1014 appropriated state funds for the ND Protection & Advocacy Project. Legislators were educated on P&A’s purpose, services, programs, outcomes, and more. Information was shared that showcased how P&A’s work impacts North Dakotans of all ages with all types of disabilities. P&A provided oral testimony at 3 committee hearings and submitted seven written testimonies on this bill. This bill was passed into law providing state monies to supplement federal P&A programs. This activity was supported in part with non-federal funds.

ND Legislative Advocacy: Housing
During North Dakota’s 2025 legislative session, P&A monitored and provided testimony on five bills related to housing. Throughout housing testimonies P&A shared information on the need for affordable and accessible housing for individuals with disabilities/mental illness. Senate bill 2235 required rental payments to go to the outstanding rent before going to late fees or other charges, this would’ve been a positive change for renters; the bill failed. House bill 1362 created a housing development loan fund, which would’ve encouraged the development of more affordable housing; the bill didn’t pass. Senate bill 2238 allowed for the sealing of eviction records after 7 years if there have been no subsequent evictions; this will make it easier for individuals with disability-related evictions to access housing; the bill passed. Senate bill 1610 prohibited landlords from charging a fee based on the method used to pay rent; this bill will limit fees charged to renters with disabilities/mental illness; the bill passed. Senate bill 2225 created grants to assist communities with addressing housing needs; the bill failed. This activity was supported with non-federal funds.

ND Legislative Advocacy: Sidewalks & Transportation
During FFY 25 P&A engaged in educating policymakers on legislative bills 1513, 2254, and 1106 regarding accessible sidewalks and transportation. The intent of these bills was to improve sidewalks accessibility and to maintain or increase funding levels for public transportation. Information was shared on how these bills may impact individuals with disabilities/mental illness who need to attend work and participate in community activities. P&A provided written and oral testimony to committee members. Ultimately each of these bills moved in a positive direction for people with disabilities/mental illness with improved sidewalk regulations and support for public transportation. This activity was supported with non-federal funds.

North Dakota Disability Advocacy Consortium
P&A is a member of the North Dakota Disabilities Advocacy Consortium (NDDAC). NDDAC advocates for public policy to ensure that people with disabilities/mental illness have the supports and services they need to be as productive and independent as possible. NDDAC met eight times during the fiscal year and spent much of its time exploring impacts of federal legislative activity on individuals with disabilities/mental illness and creating awareness. NDDAC sent three letters to each of ND’s congressional representatives on the topics of Medicaid, Social Security, and the Department of Education; P&A took the lead on developing content for the latter two topics. Each of these letters were also submitted as letters to the editor at eleven local newspapers. NDDAC hosted Disability Awareness Day at the State Capitol; P&A participated in the planning committee for this event which was attended by individuals with disabilities/mental illness, family members, professionals, and state legislators. NDDAC also hosted Disability Pride Day on the Capitol lawn to celebrate the anniversary of the ADA and the contributions of individuals with disabilities in our communities; P&A engaged with this event and appeared on a local news show. This activity was supported in part with non-federal funds.

Sign-on Letter – 302(b) Allocation for Departments of Labor, Health and Human Services (HHS), Education and Related Agencies
P&A signed a letter with partners regarding the FFY 2026 302(b) allocations for the Departments of Labor, HHS, Education and related agencies. The letter provided information on the impact of programs and services provided through this funding. Congress was educated on how underfunding could negatively affect Americans with disabilities/mental illness. This activity was supported with non-federal funds.

Sign-on Letter – Funding for Labor, Health and Human Services, Education in 2026
P&A signed a letter with partners regarding FFY 2026 Labor, Health and Human Services, and Education appropriations. The letter provided information on the vital impact this funding has on individuals with disabilities and mental illness. This activity was supported with non-federal funds.

Sign-on Letter – Proposed Rule Section 503 of the Rehabilitation Act of 1973
P&A signed a letter with partners regarding the Proposed Rule, Modifications to the Regulations Implementing Section 503 of the Rehabilitation Act of 1973, as Amended which would eliminate the utilization goal and related analysis, requirement of contractors to invite job applicants with disabilities to self-identify, and data collection requirements on hiring outcomes for people with disabilities. Information was shared on how this proposed rule could have negative impacts on people with disabilities/mental illness in the workforce. At the close of the fiscal year there had not yet been a determination on the proposed rule. This activity was supported with non-federal funds.

Sign-on Letter – Protect & Strengthen Medicaid
P&A signed a letter with partners nationwide regarding the importance of Medicaid to individuals with disabilities. Information was provided to Congress on the vital health care coverage Medicaid provides to people with disabilities/mental illness and others. Policymakers were educated on the negative impacts Medicaid cuts would have on individuals with disabilities/mental illness. This activity was supported with non-federal funds.

Sign-on Letter – Section 14(c) Rule
P&A signed on to a letter with partners expressing support for Notice of Proposed Rulemaking (NPRM), Employment of Workers with Disabilities under 14(c) of the Fair Labor Standards Act. Information was shared on how this proposed rule would benefit individuals with disabilities in the workforce. Unfortunately, this rule was withdrawn in July 2025. This activity was supported with non-federal funds.

Sign-on Letter - SSI Savings Penalty Elimination Act
P&A signed on to a letter with partners regarding the SSI Savings Penalty Elimination Act, which would increase the amount of Supplemental Security Income (SSI) beneficiaries can save without jeopardizing vital income support from SSI. This would allow beneficiaries to save more for emergencies and eliminate the marriage penalty which would enhance quality of life for individuals with disabilities/mental illness receiving SSI. This activity was supported with non-federal funds.

Sign-on Letter – Transformation to Competitive Integrated Employment Act
P&A signed a letter to Congress with partners from around the country regarding the Transformation to Competitive Integrated Employment Act. This communication provided information on the positive impacts this legislation could have on individuals with disabilities, including fair pay and integrated employment settings. This activity was supported in part with non-federal funds.

Collaborative Activities

Advocates Leading their Lives
Advocates Leading their Lives (ALL) is a group of people with disabilities, founded with the purpose of ensuring that individuals with disabilities are given equal opportunity to make decisions and choices, assert their rights, fulfill their responsibilities, and use their voice to empower themselves to work, live, and create. P&A collaborates with the DD Network to support the ongoing development of the statewide ALL Self-Advocacy Group and its local chapters. P&A acts as a resource for ALL by providing guidance, resources, training, and promoting meeting and events to create awareness. In addition, during FFY 2025 P&A collaborated with ALL in hosting a Legislative Training Institute and providing a letter of support for additional self-advocacy project funding.

Bisman Community Coordinators
P&A participates in the Bisman Community Coordinators group. Within this group P&A's role is to inform the group on P&A's program and services as well as share updates. All participating entities take turns presenting and sharing updates on items that are occurring within their agencies.

Bismarck Transportation Steering Committee
P&A participated in the Bismarck Transportation Steering Committee to make recommendations about how to use funds from a sales tax increase designated for public transportation. The Committee recommended increased hours, which would assist those who rely on public transportation for work or other activities, including individuals with disabilities/mental illness.

Bridging Aging & Disability Project
As a member of the North Dakota Developmental Disability Network, P&A is a co-lead on the Bridging Aging and Disability Project; 2025 is year two of the multi-year project. The purpose of this initiative is to meet the needs of North Dakotans with disabilities/mental illness who are aging. This collaborative meets regularly to work on the shared project and is currently developing roadmaps to help individuals navigate existing services and resources; roadmap topics include employment, housing, transportation, and more. The co-leads on this project also participated in a national meeting to learn from peers and share local efforts that will be duplicated in other states.

Champions for Change
P&A participated in a meeting with local policy makers, service providers, and government officials (law enforcement) to discuss and strategize opportunities for growth and support in Grand Forks county. Information was shared on the needs of individuals with disabilities/mental illness.

Client Assistance Program
The North Dakota Department of Health and Human Services, Vocational Rehabilitation Section (VR) contracts with P&A to administer the state’s Client Assistance Program (CAP). The purpose of CAP is to address challenges experienced by individuals utilizing federally funded rehabilitation programs like vocational rehabilitation and centers for independent living. P&A regularly collaborates with Vocational Rehabilitation to exchange information and address issues related to CAP. This effective collaboration ensures that federally funded rehabilitation programs are providing high quality client services that result in outcomes for individuals seeking employment and independence.

Community Elder Service Network
P&A is a member of the Community Elder Service Network (CESN). This group is platform to share information and network with a variety of members on a monthly basis. Meetings also feature a guest speaker. Information exchanged creates awareness of community needs and available resources.

Fargo Southeast Community Coordinators Collaborative
P&A's role in the Fargo Southeast Community Coordinators collaborative is to keep abreast of updates, trainings, information, and outreach events with various community partners. P&A also provides outreach and updates on P&A services.

Hands for Change Self-Advocacy Group
P&A collaborates with Hands for Change, the Minot self-advocacy group for people with disabilities through regular meetings. P&A provides the group with guidance, advice, support, resources, training, and ideas to help the group reach their goals. P&A also meets quarterly with the North Dakota Center for Disabilities who acts as a liaison between the local and statewide advocacy groups.

Interagency Groups
P&A staff participate in several interagency work groups to address the needs of people with disabilities/mental illness who are living in rural communities. Currently, P&A staff collaborate with groups in the cities of Minot, Williston, and New Town, as well as within County programs in McLean, Burleigh, Morton, and Nelson Counties. P&A also participates in a group that serves the Turtle Mountain Indian Reservation.

Launch My Life
In partnership with various entities, P&A supports LaunchMyLifeND.com, a resource hub for individuals with disabilities/mental illness entering adulthood and the workforce. P&A connects with others to maintain and add information to this website, which promotes education after high school, gainful employment, and other ways individuals can contribute to their communities.

McLean County Intra Agency Group
McLean County Intra Agency Group consists of 65 human and social service agencies within the county. Monthly meetings are held at different locations throughout the region. This collaboration allows for communication and outreach regarding available P&A programs and services. There is also discussions related to trends, concerns and ideas to assist the vulnerable people that we serve and the different entities we work with.

Medicaid Medical Advisory Committee
During FFY 2025, P&A served on the State Medicaid Medical Advisory Committee. The Committee met on a regular basis to review information and propose changes on various Medicaid issues that affect people with disabilities/mental illness. P&A provides a disability/mental health perspective to the group on various topics. The Department of Health and Human Services regularly consults the MMAC for input and advice, consistent with federal law.

Minot Independent Inc.
P&A collaborates on a regular basis with Independence Inc, the Center for Independence living in the Minot region. P&A completed outreach to Independence on several occasions and both entities share information on available services. This collaboration allows P&A to provide training, resources, and information on P&A as well as identify and discuss challenges within the service delivery system.

Minot Intra Agency Group
Each month Minot Intra Agency Group gathers to share resources and information regarding area agencies, services, and programs. There are 35 human and social service entities involved in this group. The collaborative had discussions about trends and happenings that relate to the vulnerable populations that we all serve. This collaboration allows P&A to create awareness of its programs, services, focus areas, and resources.

Minot Vocational Rehabilitation (VR) Collaboration
P&A/CAP staff regularly collaborate with Minot VR, meeting several times a year to provide resources and discuss concerns on shared interests. Together P&A and Minot VR examined issues including timelines for VR eligibility completion, handling situations where clients/applicants lose contact, referral for VR services, and available VR services. P&A/CAP provides Minot VR with information, resources and support as appropriate in relation to CAP and P&A programming.

National Disability Rights Network
As a member of the National Disability Rights Network (NDRN), P&A has access to technical assistance and resources for enhancing knowledge and improving operations. This year P&A worked with NDRN to analyze fiscal policies, procedures, and practices to ensure compliance with federal standards, create transparency, and streamline processes. P&A staff also participated in communities of practice and educational sessions to learn best practices and improve client services.

North Dakota Developmental Disabilities Network
The North Dakota Developmental Disabilities Network (DD Network) is a collaboration between P&A, the ND State Council on Developmental Disabilities, and the ND Center for Persons with Disabilities University Center of Excellence. This past year the DD Network met on seven occasions to collaborate on projects and share information. The DD Network continues to work on shared projects such as aging and disability, supported decision-making, employment, and self-advocacy. Through the aging and disability project we created several roadmaps to help individuals navigate existing services. The DD Network also supported updates to LaunchMyLifeND.com, a resource hub for individuals entering adulthood and the workforce. Finally, the DD Network worked together to educate federal lawmakers on our agencies and issues of importance to individuals with disabilities.

Outreach to Native American Reservations
P&A currently provides advocacy and legal services to all four Native American reservations within the state of North Dakota. One reservation, which is the most populous in the state, has a full-time advocate who serves the reservation and surrounding counties. Regional P&A Disabilities Advocates serve the other three reservations through routine outreach activities. P&A staff have established a strong network of contacts, including Indian Health Services, Sacred Child Project Coordinators, Job Service offices, colleges, Employment & Training Programs, mental health providers, juvenile and adult court systems, and school staff. P&A staff have been available to attend parent information fairs and other community events, increasing exposure to students, parents, and others who reside or work on the reservation. These efforts have resulted in an increased number of referrals to P&A for people who have disabilities/mental illness and live on the reservation.

State Rehabilitation Council (SRC)
The State Rehabilitation Council (SRC) advises the Director of ND Vocational Rehabilitation on issues concerning policy and programs, delivery of services, and methods for reaching potential consumers. The SRC informs and advises VR on the impact its programs have on consumers, facilitates public input, and advocates for the rights of clients. P&A through CAP holds a seat on the SRC and regularly participates in meetings. Through this collaboration, P&A receives information from regional and state VR staff on agency goals, progress, local projects, and challenges. P&A provided feedback on various topics. In addition, P&A also serves on the satisfaction survey committee.

School to Work Transition Community of Practice (TCOP)
The 2025 TCOP with P&A involvement continued to work towards building, supporting, and sustaining partnerships and systems that promote and improve the scope and opportunity for youth with disabilities/mental illness to prepare for life beyond high school. The TCOP continues to connect with regional teams, share practices, work on shared issues, spread awareness, and educate. The TCOP has identified many challenges within the state impacting student success such as mental health, program funding, staffing shortages, and restructuring of state agencies.

West Central Vulnerable Adult Coalition (WVAC)
Protection and Advocacy (P&A) is a member of the West Central Vulnerable Adult Coalition (WCVAC). The coalition consists of members from a variety of businesses, service providers, and individuals with a commitment to ensuring adults are free of abuse, neglect, and exploitation. The WCVAC meets once a month to hear from a guest speaker and share information. This past fiscal year P&A shared a variety of information and resources on our programs and services. Likewise, information from WCVAC was shared with P&A staff.
B. Litigation
0
0
0
N/A
Part V. Agency Information
A. Designated Agency
Internal to the State VR agency
ND Department of Health and Human Services, Human Services Division, Vocational Rehabilitation Section
Yes
ND Protection & Advocacy Project
B. Staff Employed
1. Denise Harvey (Program Coordinator; 10% FTE; Bismarck)
2. Brad Peterson (Legal Director; 2% FTE; Bismarck)
3. Nick Murphy (Advocate; 45% FTE; Grand Forks)
4. Angie Dubovoy (Advocate; 15% FTE; Minot)
5. Micah Olson (Attorney; 20% FTE; Bismarck)
6. Barb Winking (Dir. of Policy & Operations; 2% FTE; Bismarck)
7. Veronica Zietz (P&A Exec. Dir. and liaison to VR agency; 4% FTE; Bismarck)
8. Anna Rackley (Attorney; 20% FTE; Bismarck) This position was vacant for 5 of 12 months

*The % equals the allocated time of a full-time position. Administrative and fiscal support are done by staff who charge 100% of their time to non-federal funds.
Part VI. Case Examples
Case Examples
Case #1
The client is a 69-year-old woman who lives in an urban area. She has physical disabilities including blood clots and rotator cuff injuries. The client contacted P&A/CAP because she disagreed with a case closure letter received from Vocational Rehabilitation (VR). The letter from the VR counselor indicated that the client did not want services; however, the client reported she did want VR services. The client also reported some comments made by the VR counselor that were concerning.

P&A/CAP contacted the VR office and spoke to the VR regional administrator. It was felt that there may have been confusion related to the closure. The client had previously worked for the Senior Community Service Employment Program and this program had ended. P&A/CAP explained that the client still wants to work with VR for assistance in obtaining employment. The VR regional administrator agreed to meet with the client to work on finding employment. The client’s VR services were reestablished and VR assisted her in finding employment and provided her with a job coach. As a result of P&A/CAP involvement the client’s case was re-opened, she received VR services, and obtained employment and support through job coaching.

Case #2
The client is a 57-year-old female who lives in an urban area. She has disabilities due to a stroke. The client contacted P&A/CAP because she had concerns about the services she received from Vocational Rehabilitation (VR). She had difficulty contacting her VR counselor and believed VR was going to pay for prescriptions, car insurance, internet services, a computer, and phone which were needed for employment.

P&A/CAP staff met with the client, had her follow-up with VR staff regarding the requests, and then agreed to call VR to assist in resolving these issues. P&A/CAP reached out to the client’s VR counselor. The counselor agreed to send checks for the amounts agreed upon between the client and VR. The issue was resolved with the counselor providing the client with payment for prescriptions, car insurance, internet services, a computer, and phone that were needed for her employment. The computer was a better model than expected by the client. As a result of P&A/CAP involvement communication between the client and VR improved and the client received the supports necessary to engage in gainful employment.

Case #3
The client is a 46-year-old female. She has disabilities of neurological disorders/impairment and orthopedic/physical impairments. The client contacted P&A for assistance to receive appropriate accommodations and services through a Center for Independent Living (CIL). The client’s bathroom was supposed to be remodeled, because it was not accessible to her. Her bathroom door was only 30 inches wide, and it needed to be 32 inches wide to be accessible to the client. The client also experienced accessibility issues with the toilet and shower. The CIL provided the client with assistance in completing the necessary accessibility remodeling. Unfortunately, the CIL hired an unlicensed contractor, and the remodeling did not meet the client’s needs and caused damage to the dwelling.

P&A/CAP facilitated communication between the CIL and the client, assisted the client in filing a complaint regarding the contractor, and helped the client with contractor estimates for making repairs. The client decided to enter into a contract with the CIL which detailed that she would pay for the cost associated with the repair or replacement of historical damage with the CIL covering all other required fixes. As a result of P&A/CAP involvement, the client was able to effectively work with the CIL to complete the accessibility improvements to her bathroom, which created greater independence for the client and allowed her to stay in her home.

Case #4
The client a 51-year-old female who lives in a rural area. Her disability is mental illness. The client contacted P&A/CAP as she had an issue with an American Indian Vocational Rehabilitation (AIVR) office. The client received a denial letter for services and was told by her case worker that her disability had not gotten any worse and that she did not have any needs that would be covered by AIVR. The client worked with the AIVR office previously and stated that she had received services in the past and was determined eligible. The regional administrator of the AIVR office informed P&A/CAP that due to the client’s disability having remained the same with no changes they would not be able to assist her with any new AIVR services, even though she received services in the past. The regional administrator said that the client previously failed to comply with her IPE and questioned whether the client had any specific needs or support requirements that could assist her in her current employment on the reservation. The client reported that there were communication issues with her VR counselor that she felt may have affected the denial determination.

The client was given information by P&A/CAP about her rights and AIVR responsibilities and policies. She was informed of her right to appeal decisions made by AIVR. P&A/CAP advocated on behalf of the client via in-person meetings with the AIVR director. P&A/CAP advised the client on how to re-establish and maintain constructive communication with the AIVR and encouraged her to self-advocate when appropriate. P&A/CAP spoke with and reviewed proper policy and procedure with the AIVR director. The client was also informed of her right to seek services from State VR, so long as the services she received were not duplicated. As a result of P&A/CAP involvement the client learned of her rights regarding AIVR policy and regulations in relation to application denials. She was able to reapply for services, and her case was reopened with the AIVR. The client was able to re-establish productive communication with the AIVR and was assigned a different counselor. She was also referred to State VR where she could receive additional supports.
Certification
Reports are to be submitted to RSA within 90 days after the end of the fiscal year covered by this report. Please be reminded that you can enter data directly into the RSA website via the internet. Information on transmittal of the form is found on pages 19 and 20 of the reporting instructions.
Name and Title of Authorized Certifying Official
I agree to submit this form by electronic means. By signing this form electronically, I certify under penalty of perjury that my answers are correct and complete to the best of my knowledge. I understand that an electronic signature has the same legal meaning and can be enforced in the same way as a written signature.
Veronica Zietz
Executive Director, ND Protection & Advocacy
Yes
2025-11-13
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