Employment Type:Classified FT Perm w/BenCategory:
Description: State of New Hampshire Job Posting Governor's Commission on Disability Ombudsman
Summary:Under the direction and supervision of the Executive Director of the Governor's Commission on Disability (GCD), as the designated agency to conduct the Client Assistance Program (CAP), the successful candidate will be responsible to coordinate the provision of statewide information and referral, negotiation, mediation and advocacy services for individuals with disabilities seeking or receiving vocational services authorized under the Rehabilitation Act of 1973, as amended (the Act).
Responsibilities:Maintains basic statutory and regulatory compliance with Section 112 of the Act, 34 CFR 361.70 and the Governor's Assurances submitted to the Rehabilitation Services Administration.Reviews complaints pertaining to the delivery of rehabilitation services provided under the Act. Exercises judgment and provides individual and/or systemic advocacy to resolve consumer complaints. Ensures that individuals with disabilities receive Rehabilitation Act funded services to which they are entitled.Researches and maintains information about laws and regulations pertaining to the Act in order to advise, assist, or represent individuals with disabilities who pursue administrative or legal remedies and to ensure the protection of their right to services authorized under the Act and under Title I of the Americans with Disabilities Act, where appropriate.Supervises and trains staff who assist with the provision of services to individuals with disabilities in order to ensure that program policies and procedures are uniformly applied to all applicants for services.
Identifies, analyzes, and monitors problem areas in the delivery of rehabilitation services to individuals with disabilities. May meet with state agencies and other entities to articulate problem areas and to recommend policy changes or other methods of improving agency performance.Informs and advises individuals with disabilities of services available under the Act in order to increase awareness of and access to rehabilitation services authorized under the Act.Develops and implements policies and procedures in order to report to federal and state agencies the activities of and services provided by the Client Assistance Program.Conducts oneself with a cooperative and courteous demeanor. Adheres to the Executive Director's standards on attendance, quantity of work, quality of work, job knowledge, communications, dependability, initiative, safety and personal appearance.Prepares weekly reports to the Executive Director of the GCD including, but not limited to a summary of complaints, incidences, and work schedule for the following week, and provides annual, quarterly and other allied reports.Works with all members of the GCD and other state and federal programs within the GCD to assist in the fulfillment and compliance of the GCDs statutory responsibilities.At the request of the Executive Director, may participate on any committee affiliated with the GCD, as well as seminars, presentations,etc.Minimum Qualifications:Education: Masters degree from a recognized college or university with major study in law-related studies, nursing, public health,human services, education, behavioral sciences, social work, social sciences, rehabilitation counseling, public administration,gerontology, or a related field. Each additional year of approved formal education may be substituted for one year of required work experience.Experience: Four years experience: working as an advocate or representing clients in adversary hearing proceedings; conducting civil rights investigations; coordinating programs for the disabled, elderly, disadvantaged, and/or mentally ill; or related experience. OR Education: Bachelors degree from a recognized college or university with major study in law-related studies, nursing, public health,human services, education, behavioral sciences, social work, social sciences, rehabilitation counseling, public administration,gerontology, or a related field.Experience: Five years experience: working as an advocate or representing clients in adversary hearing proceedings; conducting civil rights investigations; coordinating programs for the disabled, elderly, disadvantaged, and/or mentally ill; or related experience.PREFERRED QUALIFICATIONS: Juris Doctorate or Masters Degree preferred
Employees may be required to pay an agency/union fee.In order to receive credit for post-secondary education, a copy of official transcripts with a seal and/or a signature MUST be included with this application.For further information please contact Charles Saia, Executive Director at (603) 271-2773.
The Executive Director of the Governor's Commission on Disability (GCD) also provides oversight of the CAP and participates in mediation and fair hearings as necessary when warranted. The GCD Business Administrator provides financial oversight of funds and reconciles monthly expenses to internal reports.
The Business Administrator also attends to monthly draw-downs of funds and reconciling said funds into the state system to cover CAP expenses.
Administrative support is also provided to the CAP by the Administrative Assistant by way of answering routine phone calls, assisting with mailings and conference preparation, and routine office business relative to CAP activities.