RSA-227 for FY-2020: Submission #1112

Delaware
09/30/2020
General Information
Designated Agency Identification
United Cerebral Palsy of Delaware, Inc
700 A River Road
{Empty}
Wilmington
Delaware
19809
http://www.ucpde.org
302-764-2400
1-800-640-9336
1-800-640-9336
Operating Agency (if different from Designated Agency)
United Cerebral Palsy of Delaware, Inc
700 A River Road
{Empty}
Wilmington
19809
Delaware
medgar.cap@ucpde.org
http://www.ucpde.org
302-764-6216
1-800-640-9336
1-800-640-9336
Additional Information
Monica Edgar
Monica Edgar
302764-6216
medgar.cap@ucpde.org
Part I. Non-case Services
A. Information and Referral Services (I&R)
12
16
0
17
26
11
82
B. Training Activities
25
5000
1. Developmental Disability Council: CAP Director (CAP D) is member and is a member at large on the Executive Committee and Membership Committee. 2. Division of Vocational Rehabilitation (DVR): Both the CAP D and CAP Administrator (CAP Ad) were invited to attend DVR staff meetings. At each meeting, CAP D was asked to give a brief talk. CAP D stated that CAP’s goal is to be of assistance. While CAP and DVR are not always in agreement, CAP strives to resolve client issues in a professional manner. 3. CAP Advisor (CAP A) attended an Elderly and Disabled Transit Advisory Committee. CAP A is a member as well as a Paratransit rider. CAP A is the Chair of this committee. His duties are to create and facilitate meetings and address the distress and concerns for Delawareans’ transportation systems. 4. The Protection and Advocacy of Individual Rights (PAIR): CAP D is a member and provides relevant feedback to discussions. 5. Independent Living Advisory Committee, Delaware Division for Visionally Impaired: CAP A is a member and provides relevant feedback to discussions. 6. State Council for Persons with Disability (SCPD): CAP D is a member and provides relevant feedback in discussions. 7. State Independent Living Council (SILC): CAP Volunteer is a Member of the SILC. CAP V. duties is participating on State Planning committee 8. State Independent Living Council (SILC): CAP A is the Secretary of the SILC. CAP A duties are to disseminate the Agenda, take minutes, and post the Minutes on SILC Website. SILC: As a SILC member, CAP A is working on reuniting Delaware’s State and Private agencies to work together to discuss services. 9. State Planning Independent Living: CAP A is working on the 2020-2022 State Plan for SILC. 10. State Rehabilitation Council (SRC) CAP D is Chair of SRC. CAP D’s duties are to complete SRC Report, present at SRC Luncheons, facilitate SRC meetings, work with Vice Chair on calendar and New Member Binders and be available for Community and Disability Agencies to communicate openly to better serve the public. 11. State Rehabilitation Council (SRC) Sub Committee: CAP D attended Needs Assessment Meeting to insure quality of DVR Services 12. State Rehabilitation Council, Division for the Visually Impaired: CAP A is a member. 13. Employment First Oversight Commission: CAP D is a new member. 14. Division of Visually Impaired: CAP A presented an ADA Presentation to consumers. 15. A Better Chance for our Children Adoption Agency (Music from the Heart): CAP D participated and helped during the event. 16. SRC Luncheon: CAP D supported DVR in honoring vendors, staff, and consumers. 17. UCP Board: CAP D presented to Board of Directors regarding procedures and Delaware CAP’s involvement in the community. 18. University of Delaware: CAP D worked with six students to create an interview movie on Disability. 19. CAP D gave a presentation to the Delaware Division for the Visually Impaired during a board meeting. 20. CAP A and CAP D together with CAP Volunteer (CAP V) attended the annual workplace inclusion luncheon presented by the Division of Vocational Rehabilitation. The event spotlighted the value of work by agency staff, service providers and employers to provide employment opportunities to persons with disabilities. Various awards were presented during the luncheon. 21. State Council for Persons With Disabilities Luncheon: Delaware CAP staff attended the State Council for Persons with Disabilities luncheon, which occurred on October 21, 2019. Prior to the luncheon were a number of presentations from secretaries and deputy secretaries from various state departments and divisions. Departments include the Department of Health and Human Services, Department of Transportation and the Department of Labor. Divisions which provided presentations included the Division for the Visually Impaired, Division of Vocational Rehabilitation and the Division of Services for Aging and Adults with Physical Disabilities. The overall theme of the program was to describe efforts by various Delaware agencies to include people with disabilities and enable them to live self-fulfilling lives. 22. Transition Conference: CAP exhibited at the Delaware Transition Conference, which was held at Dover Downs. CAP brochures and business cards were distributed. 23. Life Conference: Delaware CAP exhibited at the 2020 Life Conference at Dover Downs on January 30, 2020. Information about CAP and literature were provided. 24. DVI Town Hall: The Division for the Visually Impaired and the State Rehabilitation Council held two telephonic Town Halls during the fiscal year. The first occurred on March 13, 2020. DVI was transitioning from in-person to remote services. The agency explained their goal of providing accessible services, expecting that webinars might be attended more frequently than in-person workshops. However, webinars had not commenced at that time. DVI and the SRC agreed about the importance of collaboration. 25. A second DVI Town Hall occurred on July 10, 2020. For this event, there were 3 members of the public and 5 from the SRC. The DVI Director provided an overview of pre-employment transition services. DVI pointed out the pre-ETS funds cannot fund a personal computer or job coach. To receive ETS, a student must be in an education program and be a qualifying person with a disability. DVI’s education program offers summer programs 5 days per week. Student participants have focused on improving leadership skills.

C. Agency Outreach
CAP Adult Advocacy Group Facebook Page: Due to COVID, Delaware CAP wanted to reach out and stay involved with our clients and the Disability community. We set up a Facebook page where members can communicate, share information and receive updates on COVID. Due to the number of calls and the impact of COVID, clients were concerned about a lack of needed services, the difficulties in purchasing personal items and an overall lack of communication. Because of these concerns, CAP chose to target the Disability community as a whole. Due to COVID, the Disability population a is at high health risk. Although transportation companies may be following all precaution to keep their buses sanitized, the hesitation on being on a bus in close quarters is high. While many people are at home, Zoom and other social networks have become very popular. CAP choose to use Facebook as our social media outlet, due to the fact you don't have to have a computer or internet to participate (they can use their smartphones). CAP wanted to find a way to reach out to our clients and community , to show we are there to communicate, and let them know we are there to advocate for them.

ZOOM Adult Advocacy Group: CAP Director host a peer to peer group talking about disability advocacy issues. 1-3. AAG Meeting-March, 4-7. AAG Meeting-April, 8-11. AAG Meeting-May.




D. Information Disseminated To The Public By Your Agency
2
14
1
5000
20
1
CAP Adult Advocacy Facebook Page
Types of Posting: Articles 27, Blog 29, Documents 5, Events 18, Information 7, Links 19, Post 103, Photo 240, Questions 10, Video 86
Facebook Statics: Likes # 983, Comments 665 Seen By 14,332
E. Information Disseminated About Your Agency By External Media Coverage
1. University of Delaware Interview Video Project. 2. CAP has 144 Members on Facebook on UCP page. 3. CAP featured on UCP website. 4. CAP scheduled presentations at16 schools throughout the state, since COVID CAP was not allowed in the schools.

Part II. Individual Case Services
A. Individuals served
5
7
12
0
1
B. Problem areas
6
3
2
1
0
5
0
0
C. Intervention Strategies for closed cases
4
4
3
0
0
0
11
D. Reasons for closing individuals' case files
6
2
2
1
0
0
0
0
1
0
0
0
{Empty}
E. Results achieved for individuals
0
2
2
1
3
3
3
0
3
0
{Empty}
Part III. Program Data
A. Age
0
3
3
5
1
12
B. Gender
3
9
12
C. Race/ethnicity of Individuals Served
2
0
1
2
0
7
0
0
D. Primary disabling condition of individuals served
1
0
0
0
0
1
1
0
0
3
0
0
1
2
0
0
0
0
0
0
1
0
0
0
0
0
1
0
0
1
0
0
0
0
12
E. Types of Individuals Served
3
1
5
1
3
1
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
0
N/A
B. Litigation
0
0
0
N/A
Part V. Agency Information
A. Designated Agency
External-other nonprofit agency
United Cerebral Palsy of De., Inc
No
United Cerebral Palsy of De., Inc
B. Staff Employed
Director-Full-Time 40 Hrs./Wk. (July 2013-Now)
Administrative Assistant-Part Time 20 Hrs./Wk. (Oct. 2018-Now)
Advisor-Part Time 20 Hrs./Wk. (Volunteer April 2007-08/ Employed April 08-Now)
Volunteer-Part Time 10 Hrs./Wk. (April 2019-Now)
Part VI. Case Examples
Case Examples
Case 1. An individual contacted CAP after reapplying for VR services. She was interested in participating in a drug and alcohol counseling certificate program which required an internship. At a meeting with CAP and the VR agency, client agreed to acquire additional necessary information regarding the internship to move forward with VR services. To CAP's knowledge, client did not provide necessary information to the agency as agreed. Additionally, a second CAP Release was not signed/returned by client after first one expired. CAP closed case as unsuccessful.

Case 2. In FY 2019, 3 transition-age individuals contacted CAP regarding assistive technology difficulties. One person's assistive technology evaluation had not been completed at the time of CAP contact. Two other people had trouble getting the agency to agree about what technology to provide. By the time of CAP case closures at beginning of FY 2020, all issues had been successfully resolved.

Case 3. In FY 2020, a past client of DVR called CAP. She was looking to advance in her career and needed her transcript to proceed with training. She had withdrawn from a class 20 years ago and was in arrears on her student loan, so she could not get her Transcript on-line. CAP talked with the client and suggest she call the school. The school declined her request. CAP looked online and asked the client to send the school her documents and the reason why she needed the transcript. The school then realized she was not looking to take another class and just needed transcript, they released the transcript which resolved the problem.

Case 4. In FY 2020, a past client called CAP looking for Housing assistance. Due to COVID, Client was working from home and had a water leak in his apartment. Client was going to have to move out of his apartment and not be able to work. The rental company refused to move the client to a new apartment or fix the water, which was starting to cause mold. The client started advocating for himself and contacted several local representatives. Due to client’s health issues and his lack of response to the rental company, Client called CAP for assistance. Client had scheduled a meeting with the rental association and a handful of representatives. CAP helped the client create a plan, correct documents, and schedule a meeting if needed. The rental company moved the client before a meeting was needed.
Certification
Approved
Linda Royal
Acting Executive Director
2020-12-23
OMB Notice

OMB Control Number: 1820-0528, approved for use through 07/31/2023

According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. Public reporting burden for this collection of information is estimated to average 16 hours per response, including time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. The obligation to respond to this collection is required to obtain or retain a benefit (Section 13 of the Rehabilitation Act, as amended). Send comments regarding the burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to U.S. Department of Education, Washington, D.C. 20202-4537 or email ICDocketMgr@ed.gov and reference the OMB Control Number 1820-0528. Note: Please do not return the completed form to this address.