RSA-227 for FY-2019: Submission #1099

Oklahoma
9/30/2019
General Information
Designated Agency Identification
Oklahoma Office of Disability Concerns
1111 N. Lee, suite 500
{Empty}
Oklahoma City
OK
73103
http://www.ok.gov/odc
{Empty}
(800) 522-8224
{Empty}
Operating Agency (if different from Designated Agency)
Oklahoma Office of Disability Concerns
1111 N. Lee, suite 500
{Empty}
Oklahoma City
73103
Oklahoma
William.Ginn@odc.ok.gov
http://www.ok.gov/odc
{Empty}
(800) 522-8224
{Empty}
Additional Information
William Ginn
William Ginn
(405) 522-6702
{Empty}
Part I. Non-case Services
A. Information and Referral Services (I&R)
19
1
2
5
49
11
87
B. Training Activities
16
95
I have conducted monthly employment trainings at Lottie House, a day center in Oklahoma City for people with a mental health disability. The agency has put CAP on their schedule for the first Tuesday of each month between one and two p.m. The topic has always been employment of people with disabilities. The audience is people with a mental health disability. The purpose is to encourage employment as an option for people with disabilities. 02/08/2019 CAP training for new DRS employees to explain the history and purpose of CAP 05/22/2019 CAP training to employees of the Muscogee Creek VR to provide history and purpose of the program 07/19/2019 CAP training for new DRS employees to explain the history and purpose of CAP <p><p><p><p>
C. Agency Outreach
CAP has identified people with mental health disabilities as underserved. We encourage clients at the Lottie House Day Center for people with mental health disabilities to consider the option of employment. <p><p>CAP has identified American Indians as an underserved population and become involved with tribal VR programs in Oklahoma on 01/30/2019, 02/11/2019, 03/27/2019. <p><p>CAP has researched information on specific jobs and posted on our website including job descriptions, salary range, education and experience requirements. We have 20 entries and counting. <p><p>
D. Information Disseminated To The Public By Your Agency
0
1
0
320
1
2
CAP created two animated videos on employment. Both are exhibited on the website https://www.ok.state/odc. <p><p>
E. Information Disseminated About Your Agency By External Media Coverage
The Oklahoma Department of Rehabilitation Services (OKDRS) has information about CAP on their website. (OKDRS is the vocational rehabilitation agency in Oklahoma.) <p> The Oklahoma Rehabitation Council (ORC) posts information about the Client Assistance Program on the ORC website.<p>
Part II. Individual Case Services
A. Individuals served
13
40
53
0
12
B. Problem areas
6
29
27
3
0
0
0
0
C. Intervention Strategies for closed cases
30
0
21
1
1
0
53
D. Reasons for closing individuals' case files
28
6
12
0
2
2
2
0
0
0
0
1
This case involved the Blind Enterprise Program (BEP). The client was concerned that his BEP contract had been cancelled. This is not under the purview of the Client Assistance Program. <P><p>
E. Results achieved for individuals
13
1
0
1
20
14
0
4
0
0
<P><p>
Part III. Program Data
A. Age
2
6
14
30
1
53
B. Gender
30
23
53
C. Race/ethnicity of Individuals Served
2
0
0
15
0
32
3
1
D. Primary disabling condition of individuals served
0
1
0
0
0
3
1
2
6
3
1
0
2
2
0
0
0
1
2
3
9
0
0
0
4
8
0
0
0
3
0
0
1
1
53
E. Types of Individuals Served
10
1
36
0
6
0
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
1
CAP has spoken within the Oklahoma Rehabilitation Council (ORC) that communication has been one of the most-frequent concerns that CAP clients express at the time of their intake. CAP has also shared with the Director of the Oklahoma Department of Rehabilitation Services that communication is a frequent problem with CAP clients. This has changed the practice of many DRS counselors who now provide their email addresses and the name of their techs who work with them and have access to client information. <P><p>
B. Litigation
0
0
0
CAP has not been involved in a Fair Hearing this year. We have sought solution to problems at a lower level such as an Administrative Review or meetings to mediate client concerns directly with DRS staff. <P><p>
Part V. Agency Information
A. Designated Agency
External-other public agency
Oklahoma Office of Disability Concerns
No
Oklahoma Office of Disability Concerns
B. Staff Employed
The CAP director in Oklahoma is a full-time position, state employee working for an agency other than VR. CAP employs a part-time assistant working 18 hours per week. She is an hourly, contract employee. The Director of our agency does the financial reporting for CAP. <P><p>
Part VI. Case Examples
Case Examples
One CAP client for this fiscal year lived in rural Oklahoma where public transportation does not exist. The client purchased a van and asked VR to equip it with a lift and hand controls. They were able to produce an Individual Plan for Employment with van modifications listed under item 2 with the agency listed as the responsible party. An Assistive Technology evaluation done by VR did recommend the modifications. The counselor working the case reported that she had sent the modifications to her supervisor with her recommendations. The supervisor was asking that the client be employed before the modifications could be accomplished. (The client was employed as a pastor of a church and needed transportation to visit their parishioners.) CAP began to suspect the problem was not agency policy nor that the client had not followed protocol. The problem was money--specifically that these modifications would cost over $60,000. CAP called higher administration. The Field Coordinator requested that the client document having filed taxes the previous year which he was able to do. The agency paid for the van modifications, and the client has use of his van to visit sick parishioners and lead the congregation in services. <p><p>Another client called from a small town in Oklahoma. This client was studying to become a paralegal. They were almost complete with studies and would soon be in earnest job search. The problem was that the client had not had medical insurance for some time and had neglected their teeth. When the client first contacted their VR counselor, the counselor responded We don't do dental." This did not fit with previous CAP experience. CAP contacted the supervisor pointing out that the client needed a nice smile and better articulation in a job working with the public. The agency arranged for a dental visit and acted positively on $9000+ worth of dental services for this client. <p><p>"
Certification
Approved
William Ginn
Client Assistance Program Director
2019-12-16
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