RSA-227 for FY-2019: Submission #1077

Puerto Rico
9/30/2019
General Information
Designated Agency Identification
EXECUTIVE OFFICE OF THE COMMONWEALTH OF PUERTO RIC
PO BOX 41309
San Juan, PR
San Juan
PR
00940-1309
http://www.dpi.pr.gov
{Empty}
{Empty}
{Empty}
{Empty}
Operating Agency (if different from Designated Agency)
EXECUTIVE OFFICE OF THE COMMONWEALTH OF PUERTO RIC
PO BOX 41309
San Juan, PR
San Juan
00940-1309
Puerto Rico
loliveras@dpi.pr.gov
http://www.dpi.pr.gov
{Empty}
{Empty}
{Empty}
{Empty}
Additional Information
Loida E. Oliveras-GonzÁlez
Loida E. Oliveras-GonzÁlez
(787) 725-2333
{Empty}
Part I. Non-case Services
A. Information and Referral Services (I&R)
107
5
0
12
38
62
224
B. Training Activities
45
1417
1.Client Assistance Program: services, population (individuals) served, VR applicants and consumers, Program jurisdiction. <p><p>2.Rehabilitation Act of 1973, as amended: Section 112 an all related topics <p><p>3.Rights and Responsibilities of VR consumers <p><p>4.Who and How can Access VR services <p><p>5.How to Apply for Assistive Technology <p><p>6.Transition to post-secondary education <p><p>7.Employment Promotion <p><p>8.Reasonable Accommodation for college students <p><p>9.Workforce Innovation and Opportunity Act (WIOA) <p><p>10.State Rehabilitation Council <p><p>CAP staff provided trainings in different schools, universities, public and private agencies, to instruct about state and federal laws, including the Rehabilitation Act, and the program services in Puerto Rico and the States. The Rehabilitation Act protects the rights of applicants and clients who receive services from the Vocational Rehabilitation Administration and the Client Assistant program (CAP), established in section 93-112, as amended. Some of the organizations that received trainings are mentioned below: Universidad Polit&Eacute;cnica de Puerto Rico, Universidad Ana G. M&Eacute;ndez, Universidad del Este, National University College, Universidad de Puerto Rico, Humacao Community College, Pontificia Universidad Cat&Oacute;lica, High School Eugenio Mar&Iacute;a de Hostos, High School Jos&Eacute; Gautier Ben&Iacute;tez, High School Alberto Mel&Eacute;ndez, Automeca, High School Manuel Ramos Hern&Aacute;ndez, Vocational Rehabilitation Administration. We gave lectures to organizations of people with disabilities, such as Fundaci&Oacute;n Puertorrique&Ntilde;a S&Iacute;ndrome de Down, Corporate Source, Centro de Artesan&Iacute;as COTUI, Asociaci&Oacute;n Nacional de Ciegos, Centro Pro Vida Independiente. <p><p>
C. Agency Outreach
1.Collaboration with the P&A: CAP staff participated in conferences and trainings of the Protection and Advocacy System of Puerto Rico (PR P&A) across the island. The program disseminated educational material about CAP program and P&A services to individuals with disabilities and their families. Also, CAP staff offered workshops about federal and state laws, and equal treatment toward persons with disabilities. The CAP program collaborated with an informative table during an outreach activity of the Advisory Board of the Protection and Advocacy for People with Mental Illness Program (PAIMI). Also the CAP program collaborated with PAIMI giving a conference at Hogar Pray of the Lord in the Carolina Municipality area about the services that the Vocational Rehabilitation Administration (VRA) offer and how the CAP program advocate and protect the right of the applicants and consumers of the VRA. In the case of the Protection and Advocacy for Individuals with Traumatic Brain Injury Program (TBI), the CAP program was present at their Second Symposium for Acquired Brain Damage Awareness with an informative table. CAP participated with an informative table alongside all the P&A federal programs at a service fair for people with disabilities called Puerto Rico Abilities Fair: Caribbean Assistive Product Convention. <p><p>2.Collaboration with other federal programs: CAP personnel participated in workshops provided by the P&A programs: PADD PATBI PAIMI PAIR HAVA PAAT PABSS <p><p>The purpose of these collaborative workshops was to reach more individuals with disabilities and inform them about CAP services and each one of the P&A programs. <p><p>3.Participation in Service, Health and Employment Fairs: CAP staff participated in 25 service, educational and job fairs. On this events participated 2,217 individuals, including persons with disabilities and general public. Among the service fairs that the CAP program participated were the ones under the Workforce Innovation and Opportunity Act directed to student between 14 and 21 years old and customers of the Department of Education special education program or under section 504. Different regions of the Vocational Rehabilitation Administration across the Island were served. <p><p>4.Dissemination of information about CAP- The program distributed 4,389 educational materials in the different activities held in different parts of Puerto Rico during conferences, fairs and informative tables. <p><p>The materials and documents distributed were as follow: <p><p> What is CAP?, PROGRAM AND SERVICES Consumers Rights and Responsibilities Individualized Plan for Employment WIOA &Transition Reasonable Accommodation for College Students Technological Assistance State Rehabilitation Council Printed presentations about: Transition, Technological Assistance and Reasonable Accommodation for College Students <p><p>5.Distribution of Information about the P&A- A total of 14,662 e
D. Information Disseminated To The Public By Your Agency
6
0
0
5
72
0
N/A <P><p>
E. Information Disseminated About Your Agency By External Media Coverage
N/A <P><p>
Part II. Individual Case Services
A. Individuals served
59
15
74
3
70
B. Problem areas
0
0
25
12
0
36
1
2
C. Intervention Strategies for closed cases
0
1
3
0
0
0
4
D. Reasons for closing individuals' case files
1
1
0
0
0
2
0
0
0
0
0
0
N/A <P><p>
E. Results achieved for individuals
3
0
0
0
1
0
0
0
0
0
N/A <P><p>
Part III. Program Data
A. Age
8
26
19
19
2
74
B. Gender
38
36
74
C. Race/ethnicity of Individuals Served
0
0
0
0
0
0
74
0
D. Primary disabling condition of individuals served
0
3
0
1
0
1
1
0
2
4
2
0
1
3
0
0
1
0
3
9
13
1
1
2
6
10
0
2
0
6
1
0
0
1
74
E. Types of Individuals Served
12
0
61
1
3
0
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
0
0 <P><p>
B. Litigation
0
0
0
0 <P><p>
Part V. Agency Information
A. Designated Agency
External-Protection and Advocacy agency
EXECUTIVE OFFICE OF THE COMMONWEALTH OF PUERTO RICO
No
N/A
B. Staff Employed
CATEGORYCURRENT FISCAL YEAR 2019<p>Personnel Services<p>Regular Positions $78,868.00<p>Social Security $6,169.00<p>Retirement Fund $13,230.00<p>State Insurance Fund $1,653.00<p>Group Health Insurance $5,784.00<p>Unemployment Insurance 0<p>Christmas Bonus $1,776.00<p>Professional Services (Single Audit and other services) $3,000<p>TOTAL PERSONAL SERVICES $110,480.00<p>Other Operating Expenditures<p>Travel and Mileage $2,800.00<p>Insurances $1,000.00<p>Other General Expenditures (Postage) $300.00<p>Printing $1,157.00<p>Miscellaneous Services-Inspira, Limpieza y Consejo P&A (subscriptions, meals and NDRN fees) $2,250.00<p>Program Announcements and publication $800.00<p>Materials (office supplies) $1,380.00<p>Offices Space Rent $7,200.00<p>Equipment Purchase $500.00<p>Equipment Rental-Interboro $1,200.00<p>Telephone $1,350.00<p>Repairs and Maintenance $500.00<p>Fuel, Maintenance, Repairs (vehicles) $800.00<p>Training $200.00<p>TOTAL OPERATING EXPENDITURES $21,437.00<p>Indirect Cots 0<p>TOTAL BUDGET $131,917.00<p>NEXT FISCAL YEAR 2020<p>Personnel Services<p>Regular Positions $90,361.49<p>Social Security $6,912.05<p>Retirement Fund $0.00<p>State Insurance Fund $1,897.59<p>Group Health Insurance $5,941.00<p>Unemployment Insurance 0<p>Christmas Bonus $1,980.47<p>Professional Services (Single Audit and other services) $6,800.00<p>TOTAL PERSONAL SERVICES $113,893.00<p>Other Operating Expenditures<p>Travel and Mileage $1,000.00<p>Insurances $ 300.00<p>Other General Expenditures (Postage) $200.00<p>Printing $500.00<p>Miscellaneous Services-Inspira, Limpieza y Consejo P&A $3,200(subscriptions, meals and NDRN fees) $500.00<p>Program Announcements and publication $200.00<p>Materials (office supplies) $2,000.00<p>Offices Space Rent $5,330.00<p>Equipment Purchase $400.00<p>Equipment Rental-Interboro $400.00<p>Telephone $1,000.00<p>Repairs and Maintenance $500.00<p>Fuel, Maintenance, Repairs (vehicles) $0.00<p>Training $2,494.00<p>TOTAL OPERATING EXPENDITURES $18,024.00<p>Indirect Cots 0<p>TOTAL BUDGET $131,917.00<p>D. Number of Person-years<p>Type of Postion<p>Professional<p>Full Time Full-time Equivalent %of year position filled<p>2 100%<p>Part Time 0 0<p>Vacant 1 0<p>Clerical<p>Full Time Full-time Equivalent %of year position filled<p>0 0<p><p><p>A.PERSONNEL: <p><p>All the employees holding the positions listed here are P&A employees who work under fixed hourly rate salary arrangements. Their respective wages are all in compliance with the federal minimum wage provisions contained in the Fair Labor Standards Act (FLSA). They also receive all benefits allowed by applicable federal and state law. In addition to the wages earned by P&A&rsquo;s employees, the P&
Part VI. Case Examples
Case Examples
In March 2019 a 30 year old Vocational Rehabilitation Administration (VRA) customer with a bipolar disorder condition came to our office to file a complaint against the VRA. The client was studying to become a barber and the VRA was supposed to provide her with the necessary course materials. However the client complained that the razor provided to her by the VRA do not comply with specifications and was of inferior quality. Also she complained that the VRA had not given her all the necessary course materials living her at a disadvantage. The client was oriented and a complaint was filed against the VRA. A petition was made to the Vocational Rehabilitation Administration so it will provide the client with the necessary course materials. <p><p>In April, 2019 a two hours negotiation meeting took place and were present the Cap advocate, the client, the VRA counselor and supervisor. The client claims were discussed and the counselor approved the material list and agreed to make them available to the client later on. About the razor the counselor clarified that the VRA did not buy brand equipment and evidence was presented that the razor at issue was not require by the college course. The client continued to complaint that the VRA did not supplied some of the course materials but on further investigation those materials were not in the initial list signed by the professors. On that matter the Cap Program was not able to help the client. The VRA covered 60% of the tuition but needed evidence that the client would be able to pay the rest 40%. Plus updated medical evidence that the client was emotionally stable. During the whole meeting the client attitude was aggressive and at the end left without signing the agreement document. <p><p>In July 2019, the CAP staff called the VRA counselor and was informed that the client had received a new bag and the rest of the materials as agreed. Unfortunately the client did not complied with the delivery of the documents requested by the VRA to continue providing the services which were discontinued. In August 2019, the CAP program closed the petition in favor of the client because the initial petition which was that the Vocational Rehabilitation Administration provided the courses material was successfully achieved.<p>As part of the work plan, CAP participated in the Public Policy and Legislation Committee that monitors VA in Puerto Rico, in order to promote alternatives to improve their services. Also, the program has a continuous collaboration with the Movement for the Achievement of Independent Living (MAVI) searching for potential applicants, and working for the benefits of the clients that receive services from the VA.<p>CAP will continue working with the problems that affected applicants and consumers of the Vocational Rehabilitation Administration (VA), for example:<p> Delays in the provision of services- some clients pointed out that they were attend by an Administrative Assistant instead of Counselor<p> Prob
Certification
Approved
Loida E. Oliveras-Gonz&Aacute;lez
Interim Executive Director
2019-12-30
OMB Notice

OMB Control Number: 1820-0528, approved for use through 07/31/2023

According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. Public reporting burden for this collection of information is estimated to average 16 hours per response, including time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. The obligation to respond to this collection is required to obtain or retain a benefit (Section 13 of the Rehabilitation Act, as amended). Send comments regarding the burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to U.S. Department of Education, Washington, D.C. 20202-4537 or email ICDocketMgr@ed.gov and reference the OMB Control Number 1820-0528. Note: Please do not return the completed form to this address.