RSA-227 for FY-2019: Submission #1075

Oregon
9/30/2019
General Information
Designated Agency Identification
Disability Rights Oregon
511 SW 10th Ave Suite 200
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Portland
OR
97205
http://droregon.org/
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(800) 452-1695
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Operating Agency (if different from Designated Agency)
Disability Rights Oregon
511 SW 10th Ave Suite 200
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Portland
97205
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welcome@droregon.org
http://droregon.org/
{Empty}
(800) 452-1695
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Additional Information
Matt Serres
Jamie Jones
(503) 243-2081
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Part I. Non-case Services
A. Information and Referral Services (I&R)
45
0
0
0
3
2
50
B. Training Activities
4
429
1. Number of training sessions presented to community groups and public agencies. 4 <p><p>2. Number of individuals who attended these training sessions. 429 3. Describe training presented by the staff. Include the following information: <p><p>Topics covered: Disability Rights Oregon and its Client Assistance Program (CAP) and Protection and Advocacy for Beneficiaries of Social Security (PABSS) programs. Purpose of the training: To educate vocational rehabilitation service providers about Disability Rights Oregon and its Client Assistance Program (CAP) and Protection and Advocacy for Beneficiaries of Social Security (PABSS) programs. Description of the attendees: 40 Vocational Rehabilitation Counselors <p><p><p><p>Topics covered: Employment, Vocational Rehabilitation, and Higher (Post-Secondary) Education Purpose of the training: To educate Facebook live viewers regarding vocational rehabilitation services and higher education Description of the attendees: 329 Facebook Live viewers <p><p>Topics covered: Vocational Rehabilitation assistance with higher education and vehicle purchases Purpose of the training: How vocational rehabilitation can assist with higher education and vehicle purchases through experiences from past cases, legal arguments made by vocational rehabilitation and how to counter them Description of the attendees: 30 participants at the National Disability Rights Network annual CAP conference <p><p>Topics covered: Vocational Rehabilitation and the Client Assistance Program Purpose of the training: Increasing CAP/VR awareness among staff and clients of Cascade AIDS Project Description of the attendees: 30 providers of a Portland Metro area community-based provider of HIV services, housing, and education <p><p>
C. Agency Outreach
1) A DRO staff attorney trained providers of a Portland Metro area community-based provider of HIV services, housing, and education about vocational rehabilitation services and DRO&rsquo;s Client Assistance Program, so they could provide more informed services to their constituents, who are more likely to be members of racial minority groups given the higher HIV prevalence rate than the general population, particularly in regards to new diagnoses. 2) DRO&rsquo;s Advocate traveled to two rural Oregon counties for voting rights training, one of which has a local tribal government and a Native American population 3 times the statewide average. 3) In November of 2018, DRO had its Easy Voting Guide translated into America Sign Language, and added an audio version for English Language Learners. 4) DRO&rsquo;s Advocate presented at a Portland Metro area high school where the student body makeup is 57 percent male and 43 percent female, has a total minority enrollment of 73 percent (including 38 percent Hispanic and 20 percent Black), and rate of economically disadvantaged students is 70 percent. 5) DRO created 7 Spanish language versions of DRO brochures and Know Your Rights publications for Spanish speaking constituents. 6) A DRO staff attorney interviewed on a rural county radio station regarding guardianship laws and DRO&rsquo;s collaboration with the Oregon Long-Term Care Ombudsman. <P><p>
D. Information Disseminated To The Public By Your Agency
84
0
8
343
4
1
Digital Snapshot: -Website hits (pageviews): 63,492 -Email database (listserv): 2,074 subscribers -Twitter: 4,106 followers -Facebook page: 9,368 likes -Instagram: 268 -Videos: produced 6 videos featuring client stories and funded 2 informational videos about disability rights <p><p>
E. Information Disseminated About Your Agency By External Media Coverage
Media Relations: Fielded 92 inbound media inquiries Coordinated 84 staff media interviews Coordinated 6 media interviews for clients & other external messengers Secured 1 coffee with reporter and DRO subject-matter expert to cultivate relationship Media Coverage Secured Garnered 130 mentions of DRO in print, radio, or t.v. news stories across the state Secured positive mentions in 4 newspaper editorials of DRO work Published 2 letters-to- the-editor of statewide newspaper Placed 1 op-ed in statewide outlet by an external messenger News Articles (87) 1.The Broken System (Eugene Weekly, September 19) 2.Advocates seek long-term state plan to treat defendants with mental illness (The Oregonian, September 13) 3.Foster Care Lawsuit: Judge to Decide What the Public Can Know (The Corvallis Advocate, August 28) 1.Oregon officials want to seal off much of federal child welfare lawsuit from public view (The Oregonian, August 22) 2.More than 600 additional e-scooters are expected to hit Portland streets today (Willamette Week, August 16) 3.State Wants Foster Care Case Dismissed, Takes Fiery Rebuke (Corvallis Advocate, August 11) 4.Oregon officials ask judge to dismiss federal foster care lawsuit (The Oregonian, July26), picked up by Bend Bulletin 5.Disability Rights OR says negligence by prison nurses, medical staff caused inmate&rsquo;s death (The Oregonian, July 22) 6.SB 963 supposed to help teachers, students (Mail Tribune, July 6) 7.Oregon legislature finally adjourns but not without political fireworks (Statesman Journal, July 1) 8.&ldquo;Unwanted&rdquo; and under arrest (The Skanner, June 27) 9.Multnomah County leader calls planned state mental health cuts devastating (The Oregonian, June 21) 10.Kicked to the curb: How the state failed fragile mentally ill Oregonians (The Oregonian, June 22) 11.Oregon lawmakers tout local mental health programs, but cuts might be coming (OPB News, June 18) 12.Report: Hospital calls about 'unwanted' people trespassing leads to jail, criminalizing mental illness (The Oregonian) 13.Portland hospitals funnel vulnerable patients into criminal justice system, report finds (Portland Mercury) 14.Hospitals help criminalize mentally ill, report says (Portland Tribune, June 18) 15.Report urges Portland hospitals not to criminalize homelessness and mental illness (Portland Business Journal, June 19) 16.Ejected from emergency rooms, mentally ill and homeless often end up in jail (Lund Report, June 19) (attached) 17.Sturdier e-scooters with seats added to Portland Fleet (Portland Tribune, June 16) 18.Federal judge declines to find Oregon in contempt over psych hospital problems (The Oregonian, June 12), picked up by the Bend Bulletin, Longview Daily News 19.Judge finds state hospital in contempt over mentally ill defendants (Corvallis Advocate, June 8) 20.Will laws - or lawsuits - fix the way Oregon treats mentally ill criminal defendants? (Portland Mercury, Ju
Part II. Individual Case Services
A. Individuals served
23
22
45
0
30
B. Problem areas
2
14
20
3
0
6
0
0
C. Intervention Strategies for closed cases
1
1
7
0
2
4
15
D. Reasons for closing individuals' case files
4
7
2
0
0
1
0
0
1
0
0
0
<P><p>
E. Results achieved for individuals
4
0
2
0
4
3
1
1
0
0
<P><p>
Part III. Program Data
A. Age
0
2
16
21
6
45
B. Gender
29
16
45
C. Race/ethnicity of Individuals Served
1
1
1
1
0
12
3
27
D. Primary disabling condition of individuals served
1
0
1
0
1
1
4
0
4
1
0
1
1
0
0
0
0
0
0
4
12
0
0
0
2
3
0
0
1
1
0
1
0
6
45
E. Types of Individuals Served
6
0
39
0
0
0
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
0
N/A <P><p>
B. Litigation
0
0
0
N/A <P><p>
Part V. Agency Information
A. Designated Agency
External-Protection and Advocacy agency
Disability Rights Oregon
No
N/A
B. Staff Employed
Type of Position FTE% of Year FilledPerson Years Professional Full-Time 0.93 100% 9.00 Part-Time Vacant Clerical Full-Time0.17100%5.0 Part-Time Vacant During FY 2019 there were a total of 14 positions that supported the CAP Program. None were 100% dedicated to the program, but each contributed a portion of their time. The professionals contributed .93 FTE's and the Clerical Team contributes .17 FTE. No postitions were vacant at any time thru FY2019. <P><p>
Part VI. Case Examples
Case Examples
Case Example 1) <p><p>Client came to DRO in December 2017 because she had not received 60-day follow up from Vocational Rehabilitation regarding her application approval or work plan, nor was VR willing to support her employment goals. DRO obtained client's case file in December of 2017 and confirmed the validity of client's complaint. DRO attempted to negotiate with the branch manager for client's VR office when they confirmed VR would not support client's employment goal and would not provide the requested financial assistance. <p><p>In early January 2018, DRO filed a formal request for fair hearing on behalf of the client. At the same time, client switched to a new VR office. DRO participated in a meeting with client's new counselor and branch manager; they were supportive of client's employment goal and desire for assistance, but stated that their hands were tied in terms of providing any retroactive assistance for expenses the client had already incurred after prior assistance was denied. <p><p>DRO then moved forward on the hearing with pre-hearing conferences in February and March of 2018. VR&rsquo;s hearing representative confirmed that VR would not agree to provide assistance for education-related expenses the client had already incurred. <p><p>DRO represented client at hearing on April 27, 2018. Because the hearing involved legal issues, the Oregon Department of Justice was able to submit a written brief. In May of 2018, DRO submitted a reply brief to the Oregon Department of Justice's written arguments. A favorable decision was ordered by the Impartial Hearing Officer on July 25, 2018, ordering VR to backdate client's IPE to provide the earlier denied support. DRO followed up on the execution of the decision through September of 2018, and confirmed that the reimbursements in question had been received, and that client's IPE was appropriate moving forward. <p><p>Case Example 2) <p><p>Client came to DRO on April 2, 2018, reporting issues with his VR counselor, that his file was closed, and that he disagreed with VR&rsquo;s reason for closure. The client disputed whether or not he was in stable or appropriate employment. DRO follow up with the client to speak with him about his concerns which ended VR services and the fact that he was not in stable employment that matched his employment goal. DRO also determined that he wanted to continue to receive VR services, and specifically wanted to obtain a new job developer. <p><p>DRO investigated client&rsquo;s stated issues by reviewing the client's VR file. Upon review, DRO determined that his case had been closed on April 27, before the minimal 90-day period had even elapsed. DRO filed a hearing request in order to preserve the client&rsquo;s rights, since the file had been improperly closed. DRO was able to quickly negotiate with the branch manager and hearing representative, who agreed to re-open client's file and assign a new counselor. <p><p>DRO followed up with the client, as he me
Certification
Approved
Jake Cornett
Executive Director
2019-12-19
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