RSA-227 for FY-2019: Submission #1074

New Hampshire
9/30/2019
General Information
Designated Agency Identification
GOVERNOR`S COMMISSION ON DISABILITY
121 SOUTH FRUIT STREET
SUITE 101
CONCORD
NH
03301
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(800) 852-3405
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Operating Agency (if different from Designated Agency)
GOVERNOR`S COMMISSION ON DISABILITY
121 SOUTH FRUIT STREET
SUITE 101
CONCORD
03301
{Empty}
Charles.Saia@gcd.nh.gov
{Empty}
(800) 852-3405
{Empty}
Additional Information
Lorrie J. Ripley
Lorrie J. Ripley
(603) 271-2773
{Empty}
Part I. Non-case Services
A. Information and Referral Services (I&R)
15
6
0
19
30
12
82
B. Training Activities
16
265
FFY&rsquo;19 CAP Activities <p><p>Order of Selection Management Group<p>NH Vocational Rehabilitation formed this group with individuals chosen from the SRC and VR supervisors and counselors. The stated goal of the group is monitoring and planning for the release of customers from the waitlist for services. Regular meetings provide a forum to plan, implement, review, and discuss financial and staffing resources relative to the order of selection status.<p>VR remained in an order of selection for FFY19 and released 100 customers at a time from the waitlist. All categories would not be opened until the end of December.<p>Workforce Focus Group <p><p>CAP was appointed by the Executive Director of the GCD to work on the Workforce Focus Group (WFG), which was formed, at the request of Governor Sununu. This group is comprised of representatives of executive branch state agencies, advocate groups, GCD commission members, and consumers. The charge of the WFG is to examine challenges for individuals with disabilities to achieve and retain competitive, integrated employment across New Hampshire state government agencies. Various topics around Title I of the ADA, to include website accessibility and reasonable accommodations, have been openly discussed and reviewed. The overriding theme of the WFG is to make and ensure that the State of New Hampshire is regarded as a model employer. The WFG has met regularly over the past year and is now formulating a final report with recommendations to the Governor. <p><p>Governor&rsquo;s Accessibility Awards <p><p>The Governor&rsquo;s Accessibility Awards (GAA) are awarded on a biennial basis. Historically, for over 10 years, it has served as a joyous occasion to shine the light on individuals or entities whose actions or choices have beneficially influenced the disability community. Held at the State House, in the Executive Council Chamber, the event is hosted by the Governor&rsquo;s Commission on Disability. Awards are presented by the Governor and the stories of those honored, as to how they have gone above and beyond what the Americans with Disabilities Act requires, are shared for all to hear. This year was momentous as the GCD honored four individuals for lifetimes of work advocating for and educating on behalf of individuals with disabilities. <p><p>Federal VR Monitoring Visit <p><p>NH Vocational Rehabilitation (VR) hosted a federal team conducting a monitoring survey. CAP and the Executive Director of the GCD attended several informational sessions and participated in phone conferences to discuss ways VR conducts routine business. <p><p>Chamber of Commerce <p><p>In conjunction with the GCD, CAP presents at the local Chamber of Commerce connections group twice a year. This panel presentation discusses disability etiquette, service animals, reasonable accommodations, and architectural accessibility. As one would expect, the audience is typically comprised of business professionals, and Title I employme
C. Agency Outreach
<P><p>
D. Information Disseminated To The Public By Your Agency
1
0
0
1178
7
0
<P><p>
E. Information Disseminated About Your Agency By External Media Coverage
<P><p>
Part II. Individual Case Services
A. Individuals served
0
17
17
17
0
B. Problem areas
13
10
5
3
2
5
2
2
C. Intervention Strategies for closed cases
8
6
2
0
0
1
17
D. Reasons for closing individuals' case files
1
3
2
0
1
5
3
0
2
0
0
0
<P><p>
E. Results achieved for individuals
7
0
0
0
0
3
0
6
1
1
<P><p>
Part III. Program Data
A. Age
0
1
3
13
0
17
B. Gender
8
9
17
C. Race/ethnicity of Individuals Served
0
0
0
0
0
14
0
3
D. Primary disabling condition of individuals served
0
2
0
0
0
0
2
0
0
1
0
1
0
3
0
0
0
0
0
1
5
0
0
0
0
1
0
0
0
0
0
0
0
1
17
E. Types of Individuals Served
0
4
9
2
0
2
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
0
<P><p>
B. Litigation
0
0
0
<P><p>
Part V. Agency Information
A. Designated Agency
External-other public agency
New Hampshire Governor's Commission on Disability
No
N/A
B. Staff Employed
One full time position dedicated entirely to CAP activitiesOmbudsman. <p><p>Job description: <p><p>Under the direction and supervision of the Executive Director of the Governor's Commission on Disability (GCD), as the designated agency to conduct the Client Assistance Program (CAP), the successful candidate will be responsible to coordinate the provision of statewide information and referral, negotiation, mediation and advocacy services for individuals with disabilities seeking or receiving vocational services authorized under the Rehabilitation Act of 1973, as amended (the Act). Responsibilities: Maintains basic statutory and regulatory compliance with Section 112 of the Act, 34 CFR 361.70 and the Governor's Assurances submitted to the Rehabilitation Services Administration. Reviews complaints pertaining to the delivery of rehabilitation services provided under the Act. Exercises judgment and provides individual and/or systemic advocacy to resolve consumer complaints. Ensures that individuals with disabilities receive Rehabilitation Act funded services to which they are entitled. Researches and maintains information about laws and regulations pertaining to the Act in order to advise, assist, or represent individuals with disabilities who pursue administrative or legal remedies and to ensure the protection of their right to services authorized under the Act and under Title I of the Americans with Disabilities Act, where appropriate. Supervises and trains staff who assist with the provision of services to individuals with disabilities in order to ensure that program policies and procedures are uniformly applied to all applicants for services. Identifies, analyzes, and monitors problem areas in the delivery of rehabilitation services to individuals with disabilities. May meet with state agencies and other entities to articulate problem areas and to recommend policy changes or other methods of improving agency performance. Informs and advises individuals with disabilities of services available under the Act in order to increase awareness of and access to rehabilitation services authorized under the Act. Develops and implements policies and procedures in order to report to federal and state agencies the activities of and services provided by the Client Assistance Program. Conducts oneself with a cooperative and courteous demeanor. Adheres to the Executive Director's standards on attendance, quantity of work, quality of work, job knowledge, communications, dependability, initiative, safety and personal appearance. Prepares weekly reports to the Executive Director of the GCD including, but not limited to a summary of complaints, incidences, and work schedule for the following week, and provides annual, quarterly and other allied reports. Works with all members of the GCD and other state and federal programs within the GCD to assist in the fulfillment and compliance of the GCDs statutory responsibilities. At the request o
Part VI. Case Examples
Case Examples
<P><p>
Certification
Approved
Charles J. Saia
Executive Director
2019-12-31
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