RSA-227 for FY-2019: Submission #1063

Louisiana
9/30/2019
General Information
Designated Agency Identification
Advocacy Center of Louisiana
8325 Oak St
{Empty}
New Orleans
LA
70118-2043
http://www.advocacyla.org
{Empty}
(800) 960-7705
{Empty}
Operating Agency (if different from Designated Agency)
Advocacy Center of Louisiana
8325 Oak St
{Empty}
New Orleans
70118
Louisiana
http://www.advocacyla.org
{Empty}
(800) 960-7705
{Empty}
Additional Information
Christopher Rodriguez
Christopher Rodriguez
(504) 522-2337
{Empty}
Part I. Non-case Services
A. Information and Referral Services (I&R)
13
1
1
1
10
9
35
B. Training Activities
6
180
During FY 2019, CAP staff completed six (6) separate trainings, reaching one hundred and eighty (180) individuals. Four (4) trainings covered information related to P&A services, including CAP services, Louisiana Rehabilitation Services (LRS) services, transition services, Protection & Advocacy for Beneficiaries of Social Security (PABSS) services, and benefits planning. These four (4) trainings were attended by eighty-five (85) individuals including parents, high school aged students, counselors, lawyers, teachers, church members, and school district personnel. CAP staff also provided a training to a provider agency reaching thirty (30) individuals including consumers, counselors, and providers. At this training, CAP staff covered information regarding P&A services, CAP and PABSS services, benefits planning, and LRS services. Additionally, CAP staff presented to the State's Independent Living Council (SILC) and reached sixty-five (65) individuals including parents/guardians, high school students, college students, consumers, teachers, social workers, provider agencies, lawyers and members from various community groups. CAP staff covered topics related to CAP services, LRS services, PABSS services, P&A services, benefits planning, legal status, self-determination, transition services, services for persons released from prison, and supported independent living services. <P><p>
C. Agency Outreach
Advocacy Center of Louisiana (AC) and CAP strives to serve previously unserved or underserved communities, including minority groups. AC reaches out to people with disabilities via its website, email blasts, social media, mail, and in person at outreach and training events across Louisiana. AC distributes information about its programs and services in rural areas and areas with high concentrations of racial and ethnic minority populations. AC provides a variety of informational flyers and publications at a grade level that all persons can read and understand. The informational flyers and publications are available in alternative formats, including Spanish, Vietnamese, large-print, braille, etc. <p><p>Outreach to minority groups is accomplished through participation or membership on the following committees: Louisiana Rehabilitation Council (LRC), LSU Human Development Center Consumer Advisory Committee, Louisiana Association of People Supporting Employment First Committee, and the Governor's Office of Disability Affairs (GODA). Further, AC collaborates with the following organizations: Louisiana Rehabilitation Services (LRS), Equal Employment Opportunity Commission (EEOC), and Families Helping Families. AC continues to make a concerted effort to conduct outreaches to address employment needs of formerly incarcerated persons with disabilities. To that end, AC continues to be actively involved with the Behavioral Health Council Criminal Justice workgroup and the Southeast Alliance for Economic Inclusion. AC also provided outreach and obtained direct clients through its direct client participation on Probation and Parole Triage Team and the Reentry Task Force. <p><p>
D. Information Disseminated To The Public By Your Agency
1
3
0
10240
6
3232
Other contains the number of hits on Advocacy Center of Louisiana's Facebook page. <P><p>
E. Information Disseminated About Your Agency By External Media Coverage
N/A <P><p>
Part II. Individual Case Services
A. Individuals served
31
18
49
1
31
B. Problem areas
3
11
29
2
0
3
0
2
C. Intervention Strategies for closed cases
0
5
12
0
1
1
19
D. Reasons for closing individuals' case files
14
1
1
0
0
0
2
0
1
0
0
0
N/A <P><p>
E. Results achieved for individuals
4
5
1
1
2
5
0
1
0
0
N/A <P><p>
Part III. Program Data
A. Age
0
10
4
30
5
49
B. Gender
19
30
49
C. Race/ethnicity of Individuals Served
1
0
0
22
0
22
3
1
D. Primary disabling condition of individuals served
1
2
1
1
0
1
4
1
4
4
1
0
1
1
0
0
0
0
3
4
4
0
0
5
4
5
0
0
0
0
0
0
2
0
49
E. Types of Individuals Served
11
2
31
1
4
0
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
3
<style type=text/css"></style><p><p>CAP addresses systemic change through various methods of advocacy: <p><p>1. As part of the Employment First Work Group, CAP provided feedback to State Civil Service regarding their policy on Exemptions from Testing Requirements. This resulted in the policy being amended to allow LRS eligible clients who meet the minimum requirements of a job position to be exempted from testing as long as the appointing authority has documentation from LRS documenting that the individual is disabled to such an extent as to prevent the individual from participating in the required test; <p><p>2. CAP informed the Director of LRS about the allegations of abuse and exploitation of individuals by an LRS employment vendor through the use of "sheltered workshops." The Director of LRS is proactive against employment vendors placing consumers in "sheltered workshops" and has taken steps to ensure that vendors participating in "sheltered workshops" are actively locating other employment opportunities for the individuals they serve; and <p><p>3. CAP met with the Director of LRS to discuss a violation of the policy regarding small business ownership. The LRS counselors in the local offices were not allowing individuals to apply for LRS services if their goal was to start a "small business" unless the individual already had a written small business plan. The LRS Director conducted trainings to the LRS counselors in the Regional Offices regarding the policy on small business ownership. CAP was informed when these trainings occurred. <p><p>"
B. Litigation
0
0
0
N/A <P><p>
Part V. Agency Information
A. Designated Agency
External-Protection and Advocacy agency
Advocacy Center of Louisiana
No
N/A
B. Staff Employed
<em>The Advocacy Center of Louisiana (AC) organizes its professional staff by teams related to each priority and goal in the annual agency plan. Collaboration between teams is encouraged, and team members specialize in areas of law and advocacy across multiple programs. No staff members are assigned solely to the CAP Program. Instead, of the full time professional staff, each person spends a percentage of his/her time serving CAP clients. Each group's individual representation services parallel one of the CAP program's priorities and goals, already described in this report.</em><p><p><em>Time calculations are based on actual time reported on a bi-weekly basis. Administrative and support staff's time are allocated across all programs in a pro-rata share of total agency staff hours worked. The Advocacy Center of Louisiana's CAP Program falls within the agency's Community Advocacy Team. With the passing of CAP Director, David Gallegos, in November 2018, the Director of Community Advocacy, Assistant Director of Community Advocacy, and Client Advocate teamed together to fill this role.</em><p><p><em>Professional staff included during this project period include the Director of Community Advocacy at 16.56% or 0.17 FTE, the Assistant Director of Community Advocacy at 4.15% or 0.04 FTE, the Client Advocate at 64.18% or 0.64 FTE, and an Intake Specialist handling calls related to the CAP Program at 3.85% or 0.04 FTE. In addition, the Grants Accountant Coordinator, who is responsible for CAP reporting, charged a total of 0.05% to the CAP Program between October 1, 2018 through September 30, 2019, bringing the total FTE to 0.89.</em><p><p><em>The remaining percentages, which equal less than 5%, stem from administrative and support, including the agency's Chief Financial Officer, HR Generalist, Administrative Assistant and Receptionists.</em><table><thead><tr><th>Type of Position</th><th>Full-Time Equivalent</th><th>% of Year Position Filled</th><th>Person-Years</th></tr></thead><tbody><tr><td style=text-align:left">Professional Full-Time</td><td style="text-align:right">0.8489</td><td style="text-align:right">84.98%</td><td style="text-align:right">3</td></tr><p><tr><td style="text-align:left">Professional Part-Time</td><td style="text-align:right">0.0000</td><td style="text-align:right">0.00%</td><td style="text-align:right">0</td></tr><p><tr><td style="text-align:left">Professional Vacant</td><td style="text-align:right">0.0000</td><td style="text-align:right">12.09%</td><td style="text-align:right">1</td></tr><p><tr><td style="text-align:left">Administrative Full-Time</td><td style="text-align:right">0.0390</td><td style="text-align:right">100.00%</td><td style="text-align:right">2</td></tr><p><tr><td style="text-align:left">Administrative Part-Time</td><td style="text-align:right">0.0000</td><td style="text-align:right">0.00%</td><td style="text-align:right">0</td></tr><p><tr><td style="text-align:left">Administrative Vacant</td><td style="text-align:right">0."
Part VI. Case Examples
Case Examples
<style type=text/css"></style><p><p>CAP worked on the following interesting cases during the 2019 fiscal year: <p><p>1. A 26-year-old college student with intellectual disabilities and learning disabilities contacted the Advocacy Center requesting assistance in resolving an issue related to her employer failing to provide necessary accommodations after LRS had closed her case. First, CAP was successful in getting LRS to expedite the opening of a new case regarding the job accommodations issue. Second, upon learning that the client had been paying the full cost of tuition herself, the CAP Advocate informed the client that LRS could assist with the college tuition and referred her to her LRS counselor. Based on this suggestion, the counselor developed a new individual plan for employment (IPE) that included LRS covering the cost for her to attend school on a full-time basis. As a result, the client decided she no longer needed to work and is now able to dedicate her focus to her studies as a full-time college student. <p><p>2. A CAP client requested representation based on LRS's refusal to re-open her case that had been closed due to successful employment. The client was now in need of job accommodations, but her employer had denied the requested accommodations. The CAP Advocate explained to the client the need for a doctor's letter regarding workplace accommodations. The Advocate attended the Administrative Review with the client and was successful in getting the opening of a new case expedited. The Advocate was also able to show that LRS should cover the cost for the client to attend school full time by providing necessary educational documents and medical information. Client now has the needed job accommodations and is enrolled in college. <p><p>3. A mother requested CAP's assistance in getting the special school district to develop an appropriate transition plan for her 18-year-old daughter who is deaf and has an anxiety disorder. Through the CAP Advocate's intervention with the school and LRS office, the school developed an appropriate transition plan and LRS immediately began providing pre-employment transition services. The student graduated from the special school district in 2019 and was successfully linked to LRS as an adult. She is now attending a community college. <p><p>"
Certification
Approved
Christopher Rodriguez
Executive Director
2019-12-23
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