RSA-227 for FY-2018: Submission #1031

Alaska
9/30/2018
General Information
Designated Agency Identification
Alaska State Department of Education & Early Dev.
801 West 10th Street, Suite 200
{Empty}
Juneau
AK
99801
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{Empty}
{Empty}
Operating Agency (if different from Designated Agency)
Disability Law Center of Alaska
3330 Arctic Blvd. #103
{Empty}
Anchorage
99503
Alaska
akpa@dlcak.org
http://www.dlcak.org/
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{Empty}
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Additional Information
David Fleurant
Molly Johansson
(907) 565-1002
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Part I. Non-case Services
A. Information and Referral Services (I&R)
16
0
1
1
0
5
23
B. Training Activities
0
0
No training sessions in FY18. <P><p>
C. Agency Outreach
The Alaska P&A participated in two annual events, to which we are regularly invited. The first is Project Homeless Connect. The event gathers agencies and organizations in one place at the same time to facilitate access to services. During the day the homeless population of Anchorage (the largest city in Alaska) can get information about housing, employment, Social Security, as well as help with clothes and haircuts. This year the event was held jointly with Stand Down, a similar event focusing on helping veterans in-need. Over the course of the day staff answered disability-related questions and provided information and referrals to over 30 people regarding a variety of topics. Furthermore, the event resulted in four intakes that were discussed at the next intake meeting.<p>The other annual event is the &ldquo;Healthy Communities and Healthy Families Expo&rdquo; at the Alaska State Fair. This year Connect Mat-Su, an organization that provides immediate access to information, referrals, and direct assistance to residents of the Mat-Su borough was the organizer. In previous years this expo had a specific focus on working with individuals and families with disabilities. This year the organizer&rsquo;s ambition was to keep that focus while broadening the expo to reach all families who come to the fair. Their goal was to share helpful and diverse information in order to increase the community&rsquo;s overall health. The Alaska P&A interacted with a diverse crowd of around 30 people and brought a wide variety of publications to hand out to fairgoers. The staff did not only increase awareness and knowledge of the agency among the fairgoers, but also among the other service providers gathered in the exhibit space.<p>Additionally, we were contacted by Access Alaska asking us to present at their staff meeting. Access Alaska is an Independent Living Center working to encourage and promote the integration of people with disabilities into the community of their choice. They facilitate independence by helping individuals identify and obtain services. P&A Staff presented general information about our intake process and organization, as well as provided a variety of publications and handouts. The staff meeting was physically attended by around 15-20 people, and roughly 10 people attended via video link from other parts of Alaska. Educating their staff will benefit the wider community, ensuring access to accurate information and knowledge of what services the P&A provides and issues we can help with.<p>Because of the P&A&rsquo;s eye-catching CAP brochures design (bright pink!) they are visually accentuated at outreach events and information stands. Although the information in these brochures is required to be given out by the Alaska Tribal Vocational Rehabilitation Agencies (TVR) and the Alaska State Vocational Rehabilitation (DVR) offices to all seekers of Vocational Rehabilitation (VR) services, we chose to aid in that effort by providing these brochures in an easi
D. Information Disseminated To The Public By Your Agency
0
0
0
5628
2
0
<P><p>
E. Information Disseminated About Your Agency By External Media Coverage
Multiple service providers in Alaska use their website to provide information about CAP and about the services of the P&A. Many of the providers link to our website for quick access for their clients. These service providers include: Statewide Independent Living Council of Alaska (SILC) https://www.alaskasilc.org/cap Department of Vocational Rehabilitation (DVR) http://labor.alaska.gov/dvr/ Access Alaska (an Independent Living Center) http://accessalaska.org/services/advocacy/ <p><p>
Part II. Individual Case Services
A. Individuals served
2
10
12
0
2
B. Problem areas
0
6
5
0
0
1
0
0
C. Intervention Strategies for closed cases
8
0
0
0
2
0
10
D. Reasons for closing individuals' case files
2
0
2
2
0
2
1
0
1
0
0
0
<P><p>
E. Results achieved for individuals
2
0
0
0
1
4
0
3
0
0
<P><p>
Part III. Program Data
A. Age
0
1
2
9
0
12
B. Gender
5
7
12
C. Race/ethnicity of Individuals Served
1
5
0
2
0
3
1
0
D. Primary disabling condition of individuals served
2
0
0
0
0
2
0
0
0
0
0
0
1
1
0
0
0
0
0
1
2
0
0
1
0
1
0
0
0
1
0
0
0
0
12
E. Types of Individuals Served
10
0
0
1
0
1
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
0
No systemic activities in FY18. <P><p>
B. Litigation
0
0
0
No systemic litigation activities in FY18. <P><p>
Part V. Agency Information
A. Designated Agency
External-other public agency
State Department of Education and Early Development
Yes
Disability Law Center of Alaska
B. Staff Employed
The Alaska CAP utilizes several attorney and non-attorney advocates in three offices in the state to achieve statewide coverage. The P&A&rsquo;s staffing arrangement provides for 1.42 fulltime equivalent employees, with 11 employees in Anchorage (1.27 FTE), 1 employee in Fairbanks (.10 FTE), and 1 employee in Juneau (.05 FTE). The advocates in Juneau and Fairbanks respond to I&R requests, provide individual advocacy assistance, and conduct outreach in their communities. In the Anchorage office, an Intake Specialist takes the initial call, obtains information and/or paperwork, and passes the matter on to the CAP advocates for assessment. Individuals seeking CAP services can do so by contacting any of the three offices or submit an email request. The Anchorage office also maintains a statewide toll free 800 number for individuals outside of these three hub communities. <P><p>
Part VI. Case Examples
Case Examples
In one case, which highlights a bigger issue, the school counselor for a 20-year-old male with an intellectual disability contacted the P&A with a complaint against the Division of Vocational Rehabilitation (DVR). The counselor informed us the man&rsquo;s case with DVR had been closed and she asked for assistance getting his case reopened, and an individualized plan for employment (IPE) created and implemented. <p><p>DVR informed our staff that the client&rsquo;s case was closed because the client needed to be on the Medicaid Waiver in order to receive the supported employment services that were recommended in the client&rsquo;s neuropsychological evaluation. Unfortunately, due to recent changes to the Alaska Medicaid Waiver system, some individuals in need of supported employment are unable to receive it in a timely manner, if at all. This is an issue the Alaska P&A staff will continue to investigate and monitor. <p><p>After meeting with DVR, reaching out to agencies who assist with the Medicaid Waiver program, and speaking with the director of Senior and Disability Services (SDS), Alaska P&A staff learned that the client was found eligible for the waiver, however, would most likely remain on the waitlist indefinitely. Because the client&rsquo;s case with DVR was closed and the appeal period having passed, the P&A closed the case. During an in-person meeting, and in the closure letter, the client was informed that he could reapply for services with DVR and was provided with referrals to other agencies that may be able to assist him. <p><p>During FY18 the P&A has received a couple of cases where communication has been at the heart of the issue. In one case, a 48-year-old female with mental illness and learning disabilities called us regarding her complaint that DVR would not assist her with finding employment. The client requested our assistance with ensuring she could utilize their services. <p><p>P&A staff received the client&rsquo;s case file and spoke with the DVR Regional Manager, who informed us that their staff had asked the client to leave their office due to her aggressive behavior. They had not heard back from her since that meeting.It became clear that the client believed she would not be able to utilize DVR&rsquo;s services at any time due to them asking her to leave during this encounter. As a result of the Alaska P&A&rsquo;s involvement, DVR agreed to work with the client and had a better understanding of this individual&rsquo;s needs. Staff encouraged the client to communicate with DVR staff if she was feeling frustrated or confused to ensure the situation does not escalate. The client agreed to re-apply with DVR and be open about her feelings. <p><p>In another case, on a similar theme, a 61-year-old woman with hearing impairment called the Alaska P&A regarding communication issues with her DVR counselor, she also disagreed with the counselor&rsquo;s decisions regarding her services. <p><p>The client informed P&A staff
Certification
Approved
David C. Fleurant
Executive Director
2018-12-14
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