RSA-227 for FY-2018: Submission #1011

Missouri
9/30/2018
General Information
Designated Agency Identification
Missouri Protection & Advocacy Services
925 S. Country Club Dr.
{Empty}
Jefferson City
MO
65109
http://www.moadvocacy.org
(800) 392-8667
(800) 735-2966
Operating Agency (if different from Designated Agency)
Missouri Protection & Advocacy Services
925 S. Country Club Dr.
{Empty}
Jefferson City
65109
{Empty}
admin@mo-pa.org
http://www.moadvocacy.org
(800) 392-8667
(800) 735-2966
Additional Information
Daniel Cayou
Shawn de Loyola
(573) 893-3333
{Empty}
Part I. Non-case Services
A. Information and Referral Services (I&R)
22
0
0
0
2
12
36
B. Training Activities
11
364
Summary of Training Sessions: Mo P&A advocacy and legal staff conducted eleven (11) training sessions for CAP-related consumer groups and service providers this year. Total estimated attendance was 364. The audiences included individuals who were Vocational Rehabilitation eligible, Independent Living eligible, university students, transition age students, professionals, providers, family members of consumers, and the general public. Presentations reported here describe the agency services, employment-related legal rights, successful self-advocacy, WIOA, transition services, and CAP advocacy intervention. They include a description of the CAP program and clients&rsquo; rights to rehabilitation services. Some presentations were geared solely to CAP when the audience was appropriate. <p><p>
C. Agency Outreach
Mo P&A has identified rural populations and inner-city minority populations in St. Louis and Kansas City as traditionally unserved/underserved populations. The agency maintained outreach offices in three rural locations to provide access to the underserved rural population. Our offices in Kansas City and St. Louis, the two major urban areas of the state, are easily accessible by public transportation, and are located in racially-diverse/minority populated neighborhoods. Mo P&A has the capacity to translate program brochures and documents into foreign languages and Braille using computer-based translating programs. The agency subscribes to Language Line Services, which provides foreign language interpretation for telephone conversations. Additionally, our agency maintains a toll-free telephone line for each office. We strive to maintain a competent and culturally-diverse staff to serve clients in a sensitive manner. <p><p>
D. Information Disseminated To The Public By Your Agency
0
0
0
43935
20
25276
Website Statistics: Unique Visitors = 25,276, Visits = 42,342, Hits = 204,339 <P><p>
E. Information Disseminated About Your Agency By External Media Coverage
not applicable <P><p>
Part II. Individual Case Services
A. Individuals served
28
30
58
0
25
B. Problem areas
1
28
36
13
0
20
0
0
C. Intervention Strategies for closed cases
2
0
27
2
0
2
33
D. Reasons for closing individuals' case files
17
15
0
0
0
0
1
0
0
0
0
0
<P><p>
E. Results achieved for individuals
4
6
3
0
12
7
1
0
0
0
<P><p>
Part III. Program Data
A. Age
2
12
14
27
3
58
B. Gender
34
24
58
C. Race/ethnicity of Individuals Served
1
0
1
12
0
38
6
0
D. Primary disabling condition of individuals served
3
1
2
0
0
3
7
0
4
6
0
2
0
0
0
0
0
0
2
6
12
1
1
1
2
3
1
0
0
1
0
0
0
0
58
E. Types of Individuals Served
16
1
41
3
0
0
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
1
FY 2018 CAP quarterly meetings with CAP and RSB. <p><p>Issue: CAP engages Vocational Rehabilitation (VR) and Rehabilitation Services for the Blind (RSB) in quarterly meetings to discuss the plans, implementation, and changes in policy due to the Workforce Innovation and Opportunity Act (WIOA). CAP continues to engage VR in discussions about having more involvement with students and youth with disabilities in the transition process. The need for early intervention in the transition process was stressed by CAP. The opportunities for students to engage in integrated employment experiences was a major point of discussions. <p><p>
B. Litigation
0
0
0
<P><p>
Part V. Agency Information
A. Designated Agency
External-Protection and Advocacy agency
Missouri Protection & Advocacy Services
No
not applicable
B. Staff Employed
Number of Person-Years: During fiscal year 2018, Mo P&A had twenty-eight (28) employees who were paid partially by Section 112 funds. All twenty-eight (28) employees were full-time and accounted for 25.0 person-years. Eight (8) Attorneys accounted for 6.6 person-years. Fourteen (14) Advocacy Specialists accounted for 12.4 person-years. Attorneys and Advocacy Specialists split their time between the Client Assistance Program and other protection and advocacy programs. Six (6) full-time Administrative staff accounted for 6.0 person-years. Each received a share of Client Assistance Program funding based upon the approved allocation plan. <p><p>
Part VI. Case Examples
Case Examples
CAP Case LS 17-001 Conflict about services to be provided: Client, a white male, age 31, diagnosed with Asperger&rsquo;s disorder, anxiety, and depression. Client was taking court-reporting courses through VR, but after failing a class nine times, VR notified him that his case would be closed. Mo P&A appealed, prepared for a fair hearing, and negotiated. VR agreed to fund Client&rsquo;s court reporting courses for the Spring 2018 semester. Client will meet with VR when the semester ends to determine next steps. <p><p>CAP Case L 17-001 Conflict about services to be provided: Client, a white female, age 28, diagnosed with Rubenstein-Taybi Syndrome, OCD, and ADHD. Client created gourmet dog treats out of her home before becoming a VR client. Her business plan was to expand and open a shop. Client&rsquo;s mother/guardian set up a limited liability corporation, with the mother as 99% owner, and Client as 1% owner. VR denied the plan as not qualifying as &ldquo;self employment&rdquo;, saying Client was not sufficiently engaged in the operations. Mo P&A appealed. An agreement was reached for Client to be a &ldquo;contractor&rdquo; and partial owner, with VR funding equipment. Client has since opened a storefront business. <p><p>CAP Case L 18-002 Conflict about services to be provided: Client, a white female, age 24, diagnosed with legal blindness. Client asked RSB to provide maintenance support so she could earn her Bachelor&rsquo;s degree to improve her employment. Client requested $500.00 per month, for two semesters, so that she reduce her nursing assistant hours to part-time, attend school full-time, and obtain her degree sooner. Client enrolled in an approved full-time online program. RSB denied her maintenance request, claiming the law had changed to limit maintenance to students whose expenses increase because of participation in a vocational rehabilitation program. At a fair hearing, Mo P&A proved that Client&rsquo;s request met legal requirements for maintenance payments; and she kept her living expenses down by having a roommate who helped with child care; living close to work; and taking less expensive online courses. The Hearing Officer approved Client&rsquo;s maintenance request. <p><p>
Certification
Approved
Shawn de Loyola
Executive Director
2018-12-30
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