RSA-227 for FY-2018: Submission #1009

Michigan
9/30/2018
General Information
Designated Agency Identification
Michigan Protection & Advocacy Service Inc.
4095 Legacy Parkway
Suite 500
Lansing
MI
48911
http://www.mpas.org
(800) 288-5923
(800) 288-5923
Operating Agency (if different from Designated Agency)
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Additional Information
Brian Sabourin
Brian Sabourin
(517) 487-1755
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Part I. Non-case Services
A. Information and Referral Services (I&R)
70
0
2
7
14
65
158
B. Training Activities
8
139
During FY 18 the Employment Team conducted 8 trainings to 139 administrators and staff of the Michigan VR agencies and Centers for Independent Living organizations. The purpose of these trainings was to provide the participants information about MPAS services and activities, including CAP. Topics of discussion included: MPAS Mission and Structure; MPAS Priorities; CAP eligibility; When clients are to be informed of CAP; and Pre- Ets CAP services. <P><p>
C. Agency Outreach
Supported in part by CAP funds, MPAS continued involvement in events aimed at providing individuals who are homeless or at risk of homelessness with information about community resources and legal advocacy services. This fiscal year, MPAS staffed information booths at five Homeless Connect events throughout Michigan. Some events had a specific focus towards children and veterans who are homeless or living in poverty. Overall, MPAS provided information to over 420 attendees. Advocacy staff consider these events opportunities to not only reach individuals who are homeless or at risk of homelessness, but to network with other organizations providing services and supports to this population. <P><p>
D. Information Disseminated To The Public By Your Agency
1
0
0
12700
8
0
n/a <P><p>
E. Information Disseminated About Your Agency By External Media Coverage
Media Activities: <p><p>Media Activities - Fiscal Year 2018 <p><p>PRINT/ONLINE <p><p>Liberati Bill Prohibits Subminimum Wage for Workers with Disabilities https://housedems.com/article/liberati-bill-prohibits-subminimum-wage-workers-disabilities <p><p>Capitol News Service (MSU)Autism diagnosis doesn&rsquo;t come with a job http://news.jrn.msu.edu/capitalnewsservice/2018/04/27/autism-diagnosis-doesnt-come-with-a-job/ <p><p>MPAS Website <p><p>New Law Protects Recipients of Social Security Disability Benefits https://www.mpas.org/newsroom/new-law-protects-recipients-social-security-disability-benefits <p><p>TELEVISION <p><p>GRTV Grand Rapids &ldquo;Scott in the System&rdquo; GRTV is a service of the Grand Rapids Community Media Center. Interview with Mark McWilliamshttps://www.youtube.com/watch?v=T_njLPhW9nU&feature=youtube <p><p>MPAS Website Report FY18: <p><p>Data FY18 FY17 <p><p>Users29,53026,477 <p><p>New Users86.1%72.23% Returning Users4,72210,158 Sessions39,27236,635 <p><p>A session is a group of user interactions with your website that take place within a given time frame. For example, a single session can contain multiple page views, events, social interactions, and e-commerce transactions. <p><p>FY18 FY17 Pageviews 93,87291,498 Unique Pageviews76,27173,423 <p><p>Top 5 Pages Viewed FY18 FY17 Homepage 23,117 23,045 Special Education Manual 7,872 9,455 Contact MPAS 5,338 7,392 About MPAS 4,344 4,045 Resources 3,947 4,004 (About MPAS) <p><p>Device CategoryUsers Desktop61.08% (18,030) Mobile34.06% (10,054) Tablet4.85% (1,433) <p><p>
Part II. Individual Case Services
A. Individuals served
26
66
92
5
19
B. Problem areas
1
47
27
16
0
4
0
1
C. Intervention Strategies for closed cases
0
63
15
0
0
0
78
D. Reasons for closing individuals' case files
51
6
9
0
0
9
1
0
2
0
0
0
n/a <P><p>
E. Results achieved for individuals
19
2
2
0
20
25
8
2
0
0
n/a <P><p>
Part III. Program Data
A. Age
0
14
24
45
9
92
B. Gender
40
52
92
C. Race/ethnicity of Individuals Served
5
1
2
38
0
43
1
2
D. Primary disabling condition of individuals served
1
1
0
0
1
0
4
0
6
4
0
2
4
4
0
0
0
1
1
6
28
0
2
3
3
9
1
0
0
7
0
0
4
0
92
E. Types of Individuals Served
12
0
80
1
0
0
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
4
1) Beginning in FY18, MPAS met on a quarterly basis with Michigan Rehabilitation Services (MRS) staff to discuss client concerns and issues. As a result, MPAS has been able to provide input and help develop strategies to improve relationships and services to MRS customers. One of the concerns that was addressed was retuning of phone calls. Many times, phone calls from CAP to a VR staff member are not returned. As a result of these meetings it was agreed upon that all calls will be returned within 24 hours. 2) MPAS also continues to serve on the Michigan Council for Rehabilitation Services (MCRS). The Council gives advice to and works in strategic partnership with both state VR agencies, providing an external, consumer-oriented perspective when designing and implementing programs and policy. The Council also provides consumers of VR with mechanisms to influence the directions of rehabilitation programs at both the systemic and policy level. One of the many policies looked at this past year was the MRS training policy and the CAP on tuition assistance each semester. 3) MPAS actively participates on the MRS Policy Cadre. Involvement with this group allows MPAS to provide input to various state agencies concerning policy and procedures impacting individuals involved with VR. Whereas MRS had a RSA audit many of these meeting were cancelled. However as with the MCRS the issue of Training and tuition assistance was a topic of concern. MPAS works with and will continue to meet with the Lt. Governor&rsquo;s Employment First work group to coordinate efforts to increase competitive employment opportunities and eliminate subminimum wage. Employment First is based on the expectation that individuals with disabilities can, with proper training, job matching techniques, assistive technology and reasonable accommodations, earn a fair and prevailing wage alongside individuals without disabilities in competitive and fully integrated settings. After MPAS staff and other advocates met with Rep. Liberati, he introduced legislation to remove subminimum wage authority from state law. <P><p>
B. Litigation
0
0
0
n/a <P><p>
Part V. Agency Information
A. Designated Agency
External-Protection and Advocacy agency
Michigan Protection & Advocacy Service, Inc.
No
n/a
B. Staff Employed
Admin/IS/HR/Finance14.3%0.5 Support Staff 20.0%0.7 Advocate 45.7%1.6 Attorney 2.9%0.1 Director 17.1%0.6 Executive 0.0%0 Total 100%3.5 <P><p>
Part VI. Case Examples
Case Examples
Case Example 1: A client contacted our agency to investigate if his case with Michigan Rehabilitation Service (MRS) had been closed and why MRS would not assist with a driver&rsquo;s education program. The CAP advocate advised the client to contact the Site Manager at his local MRS office, explain the situation, and request a new counselor. After contacting the site manager, MRS agreed to re-open the case and assign a new counselor. A meeting was then scheduled for the client to meet with his new Counselor and the client&rsquo;s Individualized Plan for Employment (IPE) was developed. <p><p>Case Example 2: A client contacted our agency to investigate why the Michigan Career and Technical Institute (MCTI) would not allow him to return to school. The client had been attending the Step-Up program at MCTI and things were going well until right before he was to return home for the Christmas break. The client became ill and his roommate contacted MCTI because of the client&rsquo;s Type-1 Diabetes. MCTI sent the client notification that he would not be able to return to school until he provided them with documentation from his doctor indicating he was cleared to return, and he would also have to sign a health contract. The client provided medical documentation to MCTI twice and was being asked to provide it a third time. The CAP advocate contacted the Director of MCTI and discussed the client&rsquo;s concerns, as well as the concerns of his doctor and diabetic educator. The Director of MCTI agreed to look into the issues and later reinstated the client. <p><p>Case Example 3: A client contacted our agency to investigate communication issues she was having with her MRS counselor. The client was hoping to get some additional training so she could find a job that would be more sustaining. She had requested test prep materials to do so, was applying for jobs at the request of her counselor and needed appropriate clothing for interviewing. After her request for the client to apply for jobs, the counselor stated it wasn&rsquo;t the appropriate time for her to be interviewing and would not provide the clothing. The counselor also had taken several weeks to order test prep materials. The client was also frustrated with the counselor because she had not been getting her bus passes on time. <p><p>The CAP advocate spoke to the counselor on the client&rsquo;s behalf and agreed to attend the meeting that had been scheduled for the client. During the scheduled meeting, all parties discussed the client&rsquo;s current Individualized Plan for Employment (IPE). The client said she wanted support for additional training so she could be more employable in a more sustainable field, rather than just an entry level position. The client&rsquo;s IPE was changed to reflect this. In addition, and the counselor had ordered test prep materials. <p><p>Case Example 4: A client contacted CAP for assistance with getting a certified interpreter to attend a meeting with
Certification
Approved
Elmer L. Cerano
Executive Director
2018-12-12
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