RSA-227 for FY-2018: Submission #1001

Iowa
9/30/2018
General Information
Designated Agency Identification
Lisa Schneider
321 East 12th Street
Lucas State Office Building
Des Moines
IA
50319
(800) 652-4298
(800) 652-4298
Operating Agency (if different from Designated Agency)
Iowa Client Assistance Program
DHR, Office of Persons with Disabilities
Lucas State Office Bldg.
Des Moines
50319
Iowa
lisa.schneider2@iowa.gov
(800) 652-4298
(800) 652-4298
Additional Information
Lisa Schneider
Lisa Schneider
(515) 281-8088
{Empty}
Part I. Non-case Services
A. Information and Referral Services (I&R)
13
4
0
24
198
9
248
B. Training Activities
19
495
CAP Introduction and how CAP is similar to and differentiates from, other P&As, and Overview Trainings - New and current VR staff during Iowa Vocational Rehabilitation Services (IVRS) all-staff meetings and new staff orientations, including in IVRS's different service offices around the state and during the IVRS Strategic Planning for Supervisors training. <p><p>CAP Trainings to Vocational Rehabilitation and Clinical Mental Health Counselors Counseling Program graduate students: CAP Introduction and how CAP is similar to and differentiates from, other P&As; WIOA changes; Employment First and Competitive Integrated Employment; and Section 511 and sheltered workshops, including 14(c) certificates, overview of history and changes. <p><p><b>&ldquo;Bottom Dollars: A Rooted in Rights Original Documentary&rdquo; Marathon Tour across the state of Iowa: </b><p><p>The Iowa Client Assistance Program and the Center for Disabilities and Development, in partnership with the Iowa Developmental Disabilities Council, hosted the screening of &ldquo;<b><i>Bottom Dollars,</i> a Rooted in Rights Original Documentary&rdquo; </b>in eight cities around Iowa. <p><p>v April 26, 2018 - Iowa City: the First Bottom Dollars documentary showing - 47 individuals attended, many from the Center for Disabilities and Development (CDD) and from a &lsquo;Labor Class&rsquo; at the University of Iowa. <p><p>v May 2, 2018 - Council Bluffs: 21 people attended, including several staffers and the CEO, from the Vocational Development Center. <p><p>v May 3, 2018 - Sioux City: 12 attendees. Attracted media- Panelist, City Council member Alex Watters, was speaking as both a PWD and policy maker. Councilman Watters and Bottom Dollars co-coordinator, CDD&rsquo;s Tammie Amsbaugh, were interviewed. Link to the video: <a href=http://www.ktiv.com/story/38110814/2018/05/Friday/award-winning-documentary-on-inequality-of-pay-for-workers-with-disabilities-shown-in-sioux-city">http://www.ktiv.com/story/38110814/2018/05/Friday/award-winning-documentary-on-inequality-of-pay-for-workers-with-disabilities-shown-in-sioux-city</a><p><p>We had 12 people attend. Clint Sargent did a great job; he talked about all the work we have done on incentivizing community employment through the workgroup in 2014 and 2015. <p><p>v May 9, 2018 - Des Moines: 49 attendees. I was a bit disappointed because we had many more registered. It was a beautiful spring/summer day, so they stayed outdoors? The setting was an auditorium, which made it feel more formal. The panel was great - the best yet. Several state agency individuals attended. Evaluations are good. The issue of a discussion or a Q&A came up again. I am pondering- I do not want the session to &ldquo;go negative&rdquo;, or argumentative - like the Council Bluffs parent. Also, I am not the right person to answer questions. <p><p>v May 10, 2018 - Creston: 7 attendees. A parent of a 27 year-old child with a disability spoke about the closing of the workshop "
C. Agency Outreach
CAP has collaborated with the Office on Native American Affairs, Office of Deaf Services,Office of Persons with Disabilities, Office of Asian and Pacific Islander Affairs, Office of Latino Affairs, Office on the Status of Women, and the Office on the Status of African-Americans to educate their diverse populations on the VR system and CAP's role, CAP's role and advocacy efforts in the disability community, including mental illness, and employment issues; 14(c) certificates and WIOA Section 511; referral and resources for these populations; and providing publications and documents in Spanish, including CAP's new publication, The Great Debate: The Shift From Sheltered Workshops to Competitive Integrated Employment". CAP has participated in the Criminal and Juvenile Justice Planning's Juvenile Re-entry Task Force meetings to discuss the transition of youth into the workforce. <P><p>"
D. Information Disseminated To The Public By Your Agency
1
1
2
9100
12
{Empty}
CAP created a publication entitled, The Great Debate: The Shift From Sheltered Workshops to Competitive Integrated Employment. This publication is printed in English and Spanish, with an option of having it translated into Braille as needed. Our publication is available in hard copies as well as via our website in PDF. This publication has become widely disseminated by various means, outlets, institutions, and entities; and is extremely popular, in high demand, and exceedingly sought-after. <P><p>"
E. Information Disseminated About Your Agency By External Media Coverage
CAP information on the Bottom Dollars tour was shared by various current Iowa state legislators in their newsletters. Many various websites in the disability community shared CAP information regarding the Bottom Dollars tour; as did various Chambers of Commerce and Welcome Centers via their event calendars. <p><p>There were several press releases regarding CAP information on the Bottom Dollars tour. <p><p>Drake University's Counselor Education Program professors continually provide CAP information to graduate students in their programs (Clinical Mental Health Counseling, Clinical Vocational Rehabilitation Counseling, and School Counseling) and to their classes.<p>
Part II. Individual Case Services
A. Individuals served
5
19
24
2
2
B. Problem areas
7
7
7
4
1
4
4
0
C. Intervention Strategies for closed cases
7
2
9
3
1
0
22
D. Reasons for closing individuals' case files
19
2
0
0
0
0
0
0
0
0
0
1
Individual postponed services on January 3, 2018 and CAP hasn't heard back as of December 28, 2018. <P><p>
E. Results achieved for individuals
3
1
2
0
4
1
3
5
3
0
<P><p>
Part III. Program Data
A. Age
1
2
8
12
1
24
B. Gender
11
13
24
C. Race/ethnicity of Individuals Served
1
0
0
1
0
17
1
4
D. Primary disabling condition of individuals served
4
0
0
0
1
1
0
1
3
1
0
0
1
0
0
0
0
0
0
2
8
0
0
0
1
0
0
0
0
0
0
1
0
0
24
E. Types of Individuals Served
2
1
21
0
0
0
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
2
CAP identified many I&Rs and VR clients, applicants, and those on waiting lists have a diagnosis of mental illness, sometimes co-occurring with other disabilities. CAP provided information and resources for VR counselors on mental illness and how it affects employment issues; the types of reasonable accommodations available for individuals with mental illness and co-occurring disabilities; and how to utilize JAN. <p><p>CAP identified systemic issues regarding transferring clients to a new or different VR counselor and offered suggestions on implementing strategies to make a streamlined and smooth transition, including providing a case closure" and transition meeting prior to transferring client. <p><p>Before ICAP's intervention, the many individuals struggling with mental health issues, co-occuring disorders, or dual diagnoses with other disabilities weren't being assessed on how their employment goals could be achieved utilizing their unique abilities or how to implement reasonable accommodations pertaining to their specific mental illness diagnosis and individual situation. These types of situations were creating more barriers for clients instead of minimizing and eliminating them. This, in turn, was creating a cycle of symptoms being triggered that inhibited a client's ability to engage in a job search or other daily living activities.<p>With new education and mental illness awareness, VR counselors and staff have been able to be more resourceful, and counselors are able to create more individualized employment plans. CAP clients are expressing more satisfaction with their VR services and more hope in attaining their employment goals. They are realizing that they are the experts on their diagnosis and situation, and counselors and staff are learning to generalize less and look to their clients for guidance in how to better meet their clients' needs and goals.<p>These changes have resulted in more hope for persons with mental illness to find successful, gainful employment, meeting both their and the employers' needs. Businesses are being better informed as to how they can successfully employ individuals with mental illness, as well as how to help employees with mental illness retain their employment. Businesses are now beginning to look at ways to expand their searches to be more inclusive, and are more informed as to the relationships they can build with Iowa Vocational Rehabilitation Services as a resource to help fill their jobs and meet their needs as an employer.<p>ICAP's intervention and systemic advocacy has impacted the way IVRS interacts with and counsels its clients with mental illness, whether it's their only disability or in addition to another disability. They are producing more empowered and better informed job candidates; a more informed business community; and more informed and aware VR counselors and staff.<p>The practice of a more streamlined and less confusing transfer of clients to different VR counselors has resulted in better and"
B. Litigation
0
0
0
There has been no need this federal fiscal year to engage in any systemic litigation activities involving individual representation. ICAP has been able to resolve client issues with alternative dispute resolutions <P><p>
Part V. Agency Information
A. Designated Agency
External-other public agency
Iowa Department of Human Rights Office of Persons with Disabilities
No
N/A
B. Staff Employed
CAP Director: 1.0 Supporting Staff Executive Officer 3: .04 Secretary: .07 Administrative Intern 1: .16 Administrative Intern 2: .08. There is one full time equivalent employee (CAP Director) and 3 supporting staff positions, none of which are full-time. The Administrative Interns are not employed at the same time. <P><p>
Part VI. Case Examples
Case Examples
J.S is an aspiring writer pursuing her career as an author. J.S. wrote a book that was accepted for publishing by a reputable publisher; however, in order to cover the cost of having her book published through this publisher, she needed $3,500. Iowa Vocational Rehabilitation Services (IVRS) denied J.S's request for financial assistance, citing their ISE policy that doesn't include authorship as a self-employment option. J.S. was informed of her right to appeal this decision, with the suggestion of requesting IVRS provide the financial assistance under Other Goods and Services and to cite that per federal regulations, a VR agency may not arbitrarily or absolutely place limits on VR services. J.S. was also given information regarding obtaining a microloan through the Iowa Able Foundation, with support services continuing to be provided via IVRS. Other information CAP researched that J.S. can cite supporting her request for financial assistance to support her employment goal of self-employment as a writer includes information via Turbo Tax/Intuit, Inc.'s Tax Tips for Freelance Writers and Self-Published Authors" (2018), that states, "If you earn money selling your words to websites and other publishers, the Internal Revenue Service will likely say you're a small business owner. Freelance income is self-employment income, and so are any royalties you receive for that book you published or self-published" (https://turbotax.intuit.com/tax-tips/self-employment-taxes/tax-tips-for-freelance-writers-and-self-published-authors/L1v0lGVru). <P><p>"
Certification
Approved
Lisa Schneider
CAP Director
2018-12-28
OMB Notice

OMB Control Number: 1820-0528, approved for use through 07/31/2023

According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. Public reporting burden for this collection of information is estimated to average 16 hours per response, including time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. The obligation to respond to this collection is required to obtain or retain a benefit (Section 13 of the Rehabilitation Act, as amended). Send comments regarding the burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to U.S. Department of Education, Washington, D.C. 20202-4537 or email ICDocketMgr@ed.gov and reference the OMB Control Number 1820-0528. Note: Please do not return the completed form to this address.