RSA-227 for FY-2018: Submission #999

Guam
9/30/2018
General Information
Designated Agency Identification
EDMUND CRUZ
PO BOX 23474 GMF
GUAM MAIL FACILITY
BARRIGADA
GU
96929
{Empty}
(671) 646-4227
(671) 646-4227
Operating Agency (if different from Designated Agency)
EDMUND CRUZ
PO BOX 23474 GMF
GUAM MAIL FACILITY
BARRIGADA
96929
Guam
gcap671@gmail.com
http://www.guamcap.org
(671) 646-4227
(671) 646-4227
Additional Information
EDMUND CRUZ
EDMUND CRUZ
(671) 646-4227
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Part I. Non-case Services
A. Information and Referral Services (I&R)
816
21
0
36
126
425
1424
B. Training Activities
6
340
<p>3.(a The Guam Client Assistance Program introduced two training venues this year. On May 1, 201, the Guam CAP Director presented two training sessions on the DVR and CAP DUE PROCESS AWARENESS TRAINING during the ISLAND WIDE CONFERENCE ON DISABILITIES held at the Guam Lotte Hotel sponsored by the Parents Empowering Parents (PEP) organization and the focused is to promote the PRE-EMPLOYMENT TRANSITION SERVICES to the parents of students with disabilities which comprised 80 percent of the participants. CAP IS SERIOUSLY CONCERNED THAT THERE IS LITTLE EFFORTS FROM THE GUAM DIVISION OF SPECIAL EDUCATION to reach out to all parents regarding the application and the mandates of the Workforce Innovation and Opportunity Act of 2014 (WIOA). (b) Upon the invitation of the Society of Human Resource Management (SHRM) Guam Chapter, and the Department of Labor, (GDOL), the Guam CAP Director appeared on their monthly breakfast meeting in to provide an overview of services the program provides for persons with disabilities. About 90 percent of Guam employers and their representatives attended this training and provided CAP with networking opportunity to promote hiring of persons with disabilities who are clients of the Division of Vocational Rehabilitation. (b) As a participant of this year National Disability Awareness Month (NDEAM), the Guam CAP Director participated a a resource speaker to promote CAP to community service providers and employers to promote hiring of persons with disabilities.</p><p><p>(c) The Guam CAP also presented an informational discussion of the program during the Autism Community Far on April 2018 held at the Agana Shopping Center Center Court.</p><p>
C. Agency Outreach
<p>In response to a rash of youth violence and criminal acts involving migrants from the Federated States of Micronesia (FSM), a team of church, community, and health activists has changed the name of the Big Brother Big Sister organization to &quot; MANELU&quot; which translates locally as BROTHERHOOD. The group is funded by the grant from the U.S. DEPARTMENT OF INTERIOR under the Compact-Impact Grant to the Freely Associated States of Micronesia. The Guam Client Assistance Program is involved with the MICRONESIA ONE STOP CENTER since its inception and is giving technical assistance to the FSM Church and Community Leaders of Guam to form their By-Laws and Articles of Incorporation. The organization is growing and the Guam Client Assistance Program brochures and informational materials will be made available for people with disabilities who are needing services.</p><p><p>The Guam Clients Assistance Program will developed a closed working relationship with PACIFIC HUMAN RESOURCES (PHR INC.) who is subcontracting with the GUAM DEPARTMENT OF CORRECTION Adult Correction Facility (ACF UNIT) for person with disabilities who have been incarcerated and returning to the community. The PHRS will refer these individuals to the DEPARTMENT OF INTEGRATED SERVICES FOR INDIVIDUALS WITH DISABILITIES (Designated State Agency, and the DIVISION OF VOCATIONAL REHABILITATION (DVR).Designated State Unit of funding of Vocational Rehabilitation Services programs.</p><p>
D. Information Disseminated To The Public By Your Agency
1
6
3
500
6
{Empty}
<p>6. OTHER:</p><p><p>Ensuring community awareness of the Guam Client Assistance Program, involves continual collaboration with government agencies, educational organizations, community groups and other non profit disability groups where hundreds of CAP brochures and relevant information were distributed. The Guam Client Assistance Program is honored to participate in a wide range of training and education this fiscal year. a representative samples includes the following:</p><p><p>Guam System for Assistive Technology Fair and Conference (GSAT) March 2018, Agana Shopping Center, The Westin Resort Guam Hotel</p><p><p>2018 MICRONESIA NON PROFIT CONGRESS April 18, 19 2018 The Westin Resort Guam</p><p><p>Autism Community Together (ACT) 11th Annual Autism Awareness Fair April 14, 2018 Agana Shopping Center</p><p><p>Parents Empowering Parents (PEP) - 2nd Islandwide Conference on Disabilities - May 2018 - Lotte Resort Guam Hotel</p><p><p>Registered Apprenticeship Industry Forum Dusit Thani Guam Resort November 16, 17 2017</p><p><p>Society of Human Resource Management (SHRM) 2018 SHRM Guam Chapter Annual Confedrence September 2018, Dusit Thani Resort Guam</p><p><p>National Disability Employment Awareness Month (NDEAM) October 2018 - Hotel Nikko Guam Tamuning Senior Community Center</p><p><p>Bank of Guam Fall Economic Outlook Forum October 16, 2018 Dusit Thani Resort, Guam</p><p>
E. Information Disseminated About Your Agency By External Media Coverage
<p>E. This fiscal year, the Guam Client Assistance Program was quoted in media outlet such as the PACIFIC ISLAND TIMES newspaper and by the Pacific News Center broadcasting stations PNC- ABC 7 and FOX NEWS 6 television news program where CAP was mentioned at the forefront of comments and critical issues regarding the current Acting DVR Administrator of the Department of Integrated Services for Individuals with Disabilities (DISID),the state designated agency (DSA) and the Division of Vocational Rehabilitation (DVR), the Designated State Unit (DSU) and its Acting VR Administrator who was running for a seat in the local Legislature and was heavily criticized in the media by a group of blind and visually impaired individuals about campaigning in government time' and not implementing the Randolph Sheppard Vending program. for the blind. The Guam Client Assistance subscribe to the E-DIRECTORY, an online directory services where several applicants were provided with Information and Referral Services, the ISLAND TELEPHONE DIRECTORY, and the GUAM YELLOW PHONE BOOK.</p><p>
Part II. Individual Case Services
A. Individuals served
26
17
43
11
43
B. Problem areas
380
11
13
19
0
39
14
10
C. Intervention Strategies for closed cases
3
7
6
3
5
0
24
D. Reasons for closing individuals' case files
9
3
4
2
2
0
0
4
0
0
0
0
<p>This year, a blind couple who received ongoing services from the Division of Vocational Rehabilitation (DVR) related to their impairments and were provided with state of the art Assistive Technology (AT) devices requested in their IPE's have sought funding from the Guam Client Assistance Program to pay for a private attorney to go into litigation or to start a CLASS ACTION lawsuits due to inaccessibility of the building where the Department of Integrated Services for Individuals with Disabilities, Division of Vocational Rehabilitation is housed. The CAP Director explained to the couple that the program State Assurances prohibits class action lawsuits, additionally CAP's resources is very limited. CAP advised them to find alternative resources or seek a Pro-Bono legal providers and direct them to the Guam Bar Association.</p><p>
E. Results achieved for individuals
11
6
5
2
3
2
0
0
0
0
<p>NONE.</p><p>
Part III. Program Data
A. Age
1
11
14
16
1
43
B. Gender
15
28
43
C. Race/ethnicity of Individuals Served
1
0
14
1
24
2
1
0
D. Primary disabling condition of individuals served
2
2
0
0
2
3
4
0
3
1
1
0
0
0
0
3
0
1
3
2
4
0
0
1
1
2
1
1
0
3
0
1
2
0
43
E. Types of Individuals Served
15
0
11
6
3
10
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
15
<p>(1) PRE=EMPLOYMENT TRANSITION SERVICES</p><p><p>In FY 2018, the GuaM Client Assistance Program presented a Pre-Employment Transition Services session during the 4th ANNUAL ISLAND WIDE CONFERENCE along with the Acting VR Supervisor sponsored by the Parenets-Empowering Parents of Children with Disabilities (PEP inc.), a parent training and information center during the NATIONAL DIABILITIES AWARENESS (NDEAM) month. As a result of this very important activity, more parents of students with disabilities were educated and aware that DVR should be more open to promote this provision of WIOA to every students with disabilities needing this services.</p><p><p>(2) POLICY AND LAW REFORM</p><p><p>In FY 2018, the Guam Client Assistance Program received complaints from the blind and the visually impaired clients who are dissatisfied with the slow delivery of Assistive Technology devices needed for their studies at the University of Guam (UOG) and the Guam Community College (GCC). the Acting VR Administrator at that time informed CAP that the Guam General Services Administration (GGSA), the government procurement agency is resposible for the delay and have been sent a memorandum to prioritized the clients of DVR. As a result of CAP advocacy, service delivery has improved, however the procuremnt agency said that somedevices were ordered from an off-island stateside retailer and customarily slow to arrived.</p><p><p>(3) GOVERNMENT OF GUAM TWO PERCENT HIRING OF PERSONS WITH DISABILITIES</p><p><p>Although the Public Law that mandate the Government of Guam to place individuals with disabilities in government jobs was created several years ago, it was never been implemented because of lack of resources. In FY 2018, discussion with the Acting VR Administrator regarding the status of this law has positive results and two clients of CAP has been hired as a VR Counselor and and a Program Manager</p><p><p>(4) REVISION OF DVR CASE SERVICE MANUAL</p><p><p>Since 2013, the Division of Vocational Rehabilitation (DVR) has been utilizing their outdated DVR Case Service Manual and changes has been added, however in FY 2018, the Guam Client Assistance Program pushed relentlessly to update the Case Service Manul which will benefit trememdously both DVR and CAP clients and applicants</p><p><p>(5) COMMUNITY ENGAGEMENT</p><p><p>The Guam Client Assistance Program worked with the Department of Integrated Services for Individuals with Disabilities (DISID), the state designated agency and the Division of Vocational Rehabilitation (DVR), the designated state unit that received federal funds for vocational rehabilitation services to improve community engagement and networking with the Guam Society of Human Resource Management local chapter and the Guam Hotel and Restaurant Association (GHRA) to tapped employment opportunities for clients of DVR.</p><p><p>(6) COLLABORATION WITH COMMUNITY REHABILITATION PROVIDERS (CRP)</p><p><p>The Guam Client Assistance Program recognized several community rehabilitat
B. Litigation
0
0
0
<p>B. LITIGATION (QUESTION 2</p><p><p>The Guam Client Assistance Program has not have a Systemic Litigation activity involving individual representation ever since the program was designated in 1992. First, the Guam Client Assistance program for the U.S. Territory is very limited in funding and in the beginning it was just like 26,000.00 annually. We have a Legal back Up provider as required and condition of receiving this program which is Guam Legal Disability Law Center, the designated Protection and Advocacy program for Guam. Our Legal back up Provide is consulted whenever there is a potential litigation. For years and until the prsent, majority of CAPO cases are resolved through ALTERNATIVE DISPUTE RESOLUTIONS such as Administrative reviews, mediations, In brief, the Guam Client Assistance Program naxinizedthe use of ALTERNATIVE DISPUTE RESOLUTIONS to resolve cases rather than going to Litigation (Lawsuit)</p><p>
Part V. Agency Information
A. Designated Agency
External-other nonprofit agency
PARENTS-AGENCIES NETWORKING INC.(PAN INC).)
Yes
PARENTS-AGENCIES NETWORKING INC. (PAN INC.)
B. Staff Employed
<p>PARENTS AGENCIES NETWORKING (PAN INC.) organization opened its doors in 1987 during the 1987 Special Education Parent Conference. It was at this meeting that the conference committee members decided to meet and plan yearly long activities for parents, children and young adults, Once established and organized, this committee was known as PAN Inc. (Parents-Agencies Networking Inc.) until the present time.In April 1992, the Client Assistance Program, one of the federally mandated Protection and Advocacy Programs for people with disabilities transitioned to PAN inc from the former Marianas Association for the Retarded Citizens (MARC), which later became the ADVOCACY OFFICE. For 31 years, we have endeavored to protect and advance the rights of individuals with disabilities through administrative, legal, and other appropriate remedies.</p><p><p>For the Fiscal Year 2018 (FY'18) The Guam Client Assistance Program has only two paid staff- Edmund Cruz who is the CAP Program Director and responsible for managing the daily operations of the CAP office and has been with CAP for over 10 years. Angelito Manalac who started working with CAP in April 2018 is the, the Part Time Administrative assistant whose salary is funded under Section 112 of the Rehabilitation Act, as amended by the Workforce Innovation Opportunity Act of 2014.</p><p>
Part VI. Case Examples
Case Examples
<p>PART VI. CASE EXAMPLES</p><p><p>This year, the Guam Client Assistance Program assisted several individual with disabilities with individual and systemic advocacy in vocational rehabilitation services including assistance in dispute resolution, mediation and negotiation. We present four persons all of who are fearless and made realization of their rights and their cases are profoundly worth to write. 1.When the Division of Vocational Rehabilitation (DVR) allegedly denied vocational rehabilitation services to JLGS, a 50 years old male who suffered from vision impairments and major depressive disorder, the Guam Client Assistance Program intervened successfully on his behalf. John developed significant problems with his vision because of Diabetic Retinopathy. When the Guam Client Assistance Program represented John at an Informal Settlement conference held n May 14, 2018, the Division reverse the previous decision.John's case was remanded back to the VR Counselor to amend the Individualized Plan for Employment (IPE) to support John'd needs for Assistive Technology devices. 2.) The Guam Client Assistance Program assisted CP, a 45 years old woman with mental illness a mother to his son JP, a 23 years old male who has a learning disabilities both refused to request services on the grounds that she experienced an exacerbation of her depression, she requested that JP should apply first for employment. With CAP's help, JP would be working on a trial basis to demonstrate his ability to perform at the local Community Rehabilitation provider while his mother received mental health services at the Guam Behavioral Health and Wellness Center (GBHWC). The Guam Client Assistance also explained to CP that DVR also could fund Self Employment if she desired to work from her home. CAP also made a referral to the Social Security Administration (SSA) to apply for disability benefits since she claimed that she worked as a Caregiver for several years while living in California and should have enough quarters needed for eligibility for SSDI. (3) The Guam Client Assistance Program received an -email from the legal guardian of KD, a seventeen years old student with autism who have been denied transition services and job placement. The e-mail was addressed to the Acting Director of the Guam Division of Vocational Rehabilitation and to the Client Assistance Program and wants it treated as a formal complaint to the Division of Vocational Rehabilitation. The Client Assistance Program is MONITORING this case closely and worked for resolution closely with Pacific Human Resource Services (PHRS), a community service provider which contracted with DVR for Pre-Employment Transition Services. <end of=" case=" examples="> END OF RSA 227 FY 2018 ANNUAL REPORT&gt;&gt;&gt;&gt;&gt;&gt; </end></p><p>
Certification
Approved
EDMUND CRUZ
CAP PROGRAM DIRECTOR
2018-12-24
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