RSA-227 for FY-2018: Submission #995

Colorado
9/30/2018
General Information
Designated Agency Identification
Center for Legal Advocacy
455 Sherman Streeet
Suite 130
Denver
CO
80203
(800) 288-1376
(800) 288-1376
Operating Agency (if different from Designated Agency)
Center for Legal Advocacy
455 Sherman Streeet
Suite 130
Denver
80203
{Empty}
(800) 288-1376
(800) 288-1376
Additional Information
Jennifer Purrington
Jennifer Purrington
(303) 722-0300
{Empty}
Part I. Non-case Services
A. Information and Referral Services (I&R)
3
0
0
0
2
6
11
B. Training Activities
13
662
September 26, 2018 - Presentation at New DVR Counselor Orientation about CAP/PABSS services. There were 3 new counselors present. August 22, 2018 Presentation at New DVR Counselor Orientation about CAP/PABSS services. There were 10 new counselors present August 16, 2018 Presentation to parents and advocates about special education law and transition services in Grand Junction, CO. There were 20 advocates and parents present. June 16, 2018 Presentation at transition conference. The goal was to educate teachers and school districts on their students' transition rights. There were 50 teachers/school representatives present. April 30, 2018 Presentation at New DVR Counselor Orientation about CAP/PABSS services. There were 15 new counselors present. April 27, 2018 Presentation at Parents Encouraging Parents in Crested Butte, CO on Special Education Law and transition services. There were 200 parents and educators present. February 23, 2018 Presentation at Parents Encouraging Parents in Colorado Springs, CO on Special Education Law and transition services. There were 150 parents and educators present. January 24, 2018 Presentation to DVR Supervisors about the information we were presenting in our New DVR Counselor Trainings about CAP/PABSS services. There were 15 supervisors present. January 18, 2018 Presentation at New DVR Counselor Orientation about CAP/PABSS services. There were 10 new counselors present. November 13, 2017 Presentation by the DLC Grand Junction staff (along with the ARC of West Central Colorado, and Colorado Legal Services) went and presented to the residents of Delta County. The goal of the presentation was to educate and create outreach to other attorney's and residents in Delta county about DLC programs and the type of law DLC practices. There were 4 residents present. November 1, 2017 Presentation by the DLC Grand Junction staff at a luncheon for the Mesa County Bar Association. We provided information to attorneys who may use DLC as a resource for clients who are under-served in Mesa County. DLC provided information to the Bar Association about all of our programs. There were 25 attorneys present. October 20, 2017 Presentation at Parents Encouraging Parents in Breckenridge, CO on Special Education Law and transition services. There were 150 parents and educators present. October 17, 2017- Presentation about ADA issues, especially employment and university/college accommodation issues at the Community College of Aurora for students and staff. There were 10 students and staff present. <p><p>Over the past year we have visited multiple schools across the state in a general monitoring effort. One major question we focused on in our monitoring was whether schools were utilizing DVR services for their students. <p><p>We have created a fact sheet on DVR services. This fact sheet is available to the public on our website. We also bring this information to any resource fai
C. Agency Outreach
We collaborate with and reach out to the following entities and request referrals of individuals who are unserved/underserved/minorities: the Colorado Department of Education, the Arc of Colorado and the local Arcs throughout the state, the PEAK Parent Training Center, Parent to Parent Colorado, the Colorado Autism Society, the International Dyslexia Association, the Colorado Developmental Disabilities Council and the University Centers for Excellence in Developmental Disabilities Education, Research, and Service, the Colorado Assistive Technology Project, the Denver Metro Parent Center, the Civil Rights Education and Enforcement Center, and Colorado Cross-Disability Coalition. Our primary means for reaching minority communities has been through our training sessions across the state. This is especially true with our participation with Parents Encouraging Parents and the trainings they have all across Colorado. These sessions attract hundreds of parents from varying ethnic and racial communities from across Colorado. We have also increased our presence at tabling events and resources fairs over the last year. During these events we provide information and fact sheets about our services and encourage people to contact us with issues. We also provide a large majority of our resource information in English as well as Spanish so consumers in the Hispanic community have access to the same information. <P><p>
D. Information Disseminated To The Public By Your Agency
2
0
1
7
0
6
Publications disseminated by the agency: The Everyday Guide to Special Education Law(713), Guia de la Ley de Educacion Especial (Spanish version of The Everyday Guide)(46), But I Don't Want Eldercare Residents Rights BINGO game(129), Preventing Litigation in Special Education(31), Mainstream Newsletter - published bi-annually(6,480), E-news(10, 540), Brochures disseminated in our office lobby (1,000), Resource table event collateral(1,650). <P><p>
E. Information Disseminated About Your Agency By External Media Coverage
There was no external media coverage about the CAP; however, the agency (Disability Law Colorado) received significant media coverage during FY2018: Newspaper articles: 14 *TV: 9 *Radio: 6 *Online: 11 *Press releases issued: 2 Some of the issues that were of particular interest to the media included: Voters with disabilities - access and rights Jail Wait Litigation - People with mental illness in jail for months awaiting competency evaluations and restorative treatment Red Rocks case settlement - Access to Red Rocks concert venue for people with disabilities Service animals - this continues to be an issue that the public, and therefore the media, are very interested in. Disability Law Colorado is viewed by many as an expert on this issue. <p><p>DLC ran radio PSA ads in August - September 2018 on Colorado's Western Slope to inform people about our services and how to contact our offices. The ads resulted in an increase to the number of people requesting services.<p><p>
Part II. Individual Case Services
A. Individuals served
7
16
23
1
7
B. Problem areas
2
2
13
1
0
4
0
2
C. Intervention Strategies for closed cases
13
0
3
0
1
0
17
D. Reasons for closing individuals' case files
7
1
0
3
1
2
0
0
1
0
0
2
Client received information about DVR Determined not to be a CAP issue <P><p>
E. Results achieved for individuals
4
0
0
0
3
2
1
1
0
6
*Issues with DVR resolved in client's favor- DVR agreed to pay for additional training *Discussed case with client, after intake she was able to get VRC to agree that the eval could be provided to her therapist. If there are ongoing issues she will contact Disability Law Colorado for another intake. *Client non-responsive *Client was able to put forward his best argument for appeal *Determined not to be a CAP issue - client served by a different P&A program *Client did not follow up <P><p>
Part III. Program Data
A. Age
0
2
5
16
0
23
B. Gender
11
12
23
C. Race/ethnicity of Individuals Served
3
0
0
2
0
16
1
1
D. Primary disabling condition of individuals served
0
2
0
0
0
2
2
0
3
0
0
1
2
1
0
0
0
0
0
2
2
0
0
1
1
3
0
0
0
0
0
0
0
1
23
E. Types of Individuals Served
17
1
4
1
0
0
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
4
(1) Over the past year we have visited multiple schools across the state in a general monitoring effort. One question we focused on in our monitoring was whether schools were utilizing DVR services for their students. Unfortunately, the results from our monitoring indicating that many schools either did not know about DVR services, did not utilize the services, or felt that DVR was not willing to have a presence in their schools. Although we have plans to address this in the future, we believe this issue is systemic, and we plan to address it as such with DVR. The policy/practice has not been addressed at this time, as our efforts this year were information gathering. We plan to use this information to change DVRs policy/practice in the coming year. Changing these policies/practices will help students with disabilities access DVR services in the future, providing them with more opportunities to work in integrated settings overall. (2) Also, during the past year we have requested and reviewed cumulative data from DVR about their case closures across the state. After receiving this information, we had a conference call with upper level DVR administration about the data and the trends we were seeing. Although we do not believe there is reason to act at this time regarding this data, we believe we now have a baseline of data to work off of in the future and have successfully opened a dialogue with DVR about their overall success with clients. No policies or practices have been changed at this time, but we will continue to monitor the data to determine if there is a need for policy/practice changes in the future. Our efforts will assist people with disabilities by helping to prevent premature DVR case closures in the future. (3) Additionally, with the implementation of WIOA there has been an overhaul at DVR regarding their training efforts with their staff. We are trying to stay on top of those changes to training and with changes to the DVR policy manual itself. Part of our success in following these changes and addressing issues as they come, is making sure that we are having an open dialogue with DVR at the highest level possible, namely their Director, Steve Anton. To date we have not had to be involved in policy/practice changes, however, our open dialogue with DVR will help us deal with this issue in the future if it arises. (4) Additionally, we have accepted every opportunity available to talk with incoming DVR counselors to inform them about our role as advocates. We have presented multiple trainings over the last year with this goal in mind. Our trainings have mostly been presented to incoming DVR counselors. We are not changing policies during these trainings but merely reminding the counselors or their responsibilities to their clients and introducing them to CAP and the role CAP may play in their work in the future. The more information counselors have about CAP and its services, the more likely a counselor will appropriately refer a clie
B. Litigation
0
0
0
No litigation activities were conducted during FFY 2018. <P><p>
Part V. Agency Information
A. Designated Agency
External-Protection and Advocacy agency
Center for Legal Advocacy d/b/a Disability Law Colorado
No
N/A
B. Staff Employed
Total FTE = 1.70. Program Coordinator 15.3% * Advocate 46.4% * Grand Junction Attorney 11.3% * Grand Junction Advocate 13% * Attorney 14.2% * Attorney 2.1% * Senior Intake Specialist 5.9% * Director of Legal Services 9.2% * Executive Director 5.3% * Director of Administrative Services 5.9% * Office Manager 5.8% * Accounting Manager 8.5% * Administrative Asst / Advocate 6.1% * Administrative Assistant 6.4% * Administrative Assistant 3% * Administrative Assistant - Grand Junction 8.9% * Human Resources 3.1% <P><p>
Part VI. Case Examples
Case Examples
Case 1 Client is a 51-year-old female with an intellectual disability. In this particular case, the client was receptive to coaching for self-advocacy, which ultimately led to reaching a successful outcome with DVR. The client&rsquo;s employment goal was to be an Oriental Medicine Practitioner, specifically to receive a master&rsquo;s degree for acupuncture and to be an herbalist. Client reported that DVR was not willing to provide her tuition assistance in getting a master&rsquo;s degree because she was too old to pursue an advanced degree and they didn&rsquo;t support employment goals in the type of field she was seeking. When the client initiated contact with CAP, she was in the first steps of the final level of informal appeal, with the DVR Supervisor II. Client decided that instead of allowing CAP to review her case thoroughly and possibly assist her with her final informal appeal, she would prefer to receive self-advocacy assistance from our CAP advocate. Thus, this case involved coaching in self-advocacy. After significant support to the client to provide her with the best information/argument to provide to the DVR Supervisor II, the client was able to negotiate successfully with DVR. Through the appeal, the Supervisor II decided to support the client's employment goal and an amended IPE was executed. At the time the case was closed, the client was in her first semester of training to be an Oriental Medicine Practitioner. The client&rsquo;s first appeal to the DVR Supervisor I was not well-reasoned and organized, but through CAP&rsquo;s assistance in self-advocacy for her Supervisor II appeal, the client was allowed to successfully move forward in her career goal with DVR&rsquo;s support. Case 2 Client is a 48 year old female with mental illness, specifically PTSD. This case was handled by our advocate in our Grand Junction office. It is very helpful that we have an office on the western slope that can interact with clients on the other side of our state and advocate for them as someone who lives and works in their general geographic area. Client is a highly educated woman with two college degrees, is a veteran, and has license in cosmetology. Client went to DVR to seek assistance with finding/applying for a job, and her ability to job search adequately is affected by her PTSD. Client contacted the CAP program after her IPE had been signed but services were not being provided. Additionally, the client was unhappy with the IPE employment goal. Initially the client wanted to pursue a career as a paralegal but was put in a plan for a customer service representative. The CAP advocate reviewed records and spoke with DVR about client&rsquo;s IPE and her employment goals. Through this information it was clear that DVR and client had several communication issues, likely some on the client&rsquo;s end due to her disability. The CAP advocate attended an in-person meeting with the client and DVR to discuss changing client&rsquo;s employment goal an
Certification
Approved
Mary Anne Harvey
Executive Director
2018-12-14
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