RSA-227 for FY-2018: Submission #992

Arkansas
9/30/2018
General Information
Designated Agency Identification
Disability Rights Arkansas, Inc.
400 West Capitol Avenue
Suite 1200
Little Rock
AR
72201
(800) 482-1774
(800) 482-1174
Operating Agency (if different from Designated Agency)
Disability Rights Arkansas, Inc.
400 West Capitol Avenue
Suite 1200
Little Rock
72201
{Empty}
(800) 482-1774
(800) 482-1174
Additional Information
Thomas Nichols
Susan Pierce
(501) 296-1775
{Empty}
Part I. Non-case Services
A. Information and Referral Services (I&R)
18
0
0
0
0
13
31
B. Training Activities
10
750
1) DRA staff provided training about the Client Assistance Program (CAP) to 300 students of the Arkansas Career Training Institute (ACTI), a residential rehabilitation center operated by Arkansas Rehabilitation Services (ARS). These trainings occurred on 2/01/18, 3/29/18, 5/21/18, and 7/12/18. The purpose of the training was to inform/educate new ARS clients about the CAP. <p><p>2) DRA staff provided information to 54 youth with disabilities currently incarcerated at the Arkansas Juvenile Assessment and Training Center (AJATC) about P&A services and the CAP, including topics such as vocational rehabilitation services and the CAP, transitioning to post-secondary settings, voting, and guardianship, to ensure they are aware of available resources and to provide them with tools that will assist them in transitioning from their current setting back to the community. <p><p>3) DRA attorneys provided training for approximately 50 staff at Arkansas Children's Hospital on disability issues for children, including transition services, rehabilitation services, and the CAP for transition-age students. The purpose of the training was to educate and inform staff at a children's hospital about the services and resources available to children with disabilities and their families. The attendees were professional staff employed by the hospital. <p><p>4) DRA attorneys presented to 25 attendees at the Children in the Courts conference, primarily attorneys ad litem and Department of Human Services (DHS) Office of Chief Counsel (OCC) attorneys, about special education under IDEA and 504, including transition services for older students, rehabilitation services, and the CAP. The purpose of the training was to inform and educate these legal professionals about special education laws and rights, including transition services, rehabilitation services, the CAP, and other P&A programs. <p><p>5) DRA staff presented at the Association of People Supporting Employment First (APSE) conference to 80 attendees about DRA's sheltered workshop report, the status of sheltered workshops in Arkansas, and efforts to increase competitive, integrated employment in the state. Integral to employment efforts is rehabilitation services and the CAP, which DRA presenters focused on as well. The attendees were professionals and other people working with persons with disabilities on employment issues across the state, including in poor, rural communities where rehabilitation services are even more essential for persons with disabilities to access employment opportunities, and knowledge about how the CAP program can assist them is integral to ensuring the appropriate provision of services.<p>6) DRA staff provided training to 12 Division of Services for the Blind (DSB) staff; DSB is a division within ARS. The purpose of the training was to expand the knowledge of DSB staff about DRA, the work DRA does, and the services provided to DRA clients, so as to increase appropriate referrals to DRA for
C. Agency Outreach
DRA presented Think Work First" to high school students at a charter school serving a large population of minority students. Topics included transition services, vocational rehabilitation services, voting rights, and protections that can eliminate barriers to future employment, such as when and how a person with a disability might disclose their disability at work or when applying for a job, and how to request accommodations on the job. Students were informed/educated about the P&A system and CAP, and how these programs can assist them. While the turnout for this (first) presentation was small, this school, which serves a high population of minority students, now knows DRA is a resource for it to educate their students on services available to them, including how the P&A system and CAP can assist them with difficulties within those systems. The impact of this potential partnership between DRA and schools serving primarily minority students should be an increase in the number of minority students with disabilities that will avail themselves of the CAP if/when they encounter issues while receiving rehabilitation services. <p><p>"
D. Information Disseminated To The Public By Your Agency
0
0
0
171
31
640
DRA distributed 640 general brochures, which encompasses all P&A grants, including CAP. The 171 figure in question 4 is for DRA's CAP brochure. <p><p>As of the end of FY18, DRA has 3,730 Facebook followers and 813 Twitter followers.<p>
E. Information Disseminated About Your Agency By External Media Coverage
When DRA exhibits at conferences for professionals, attendees who work in various capacities with people with disabilities are encouraged to take additional brochures so that they can distribute them to their clientele. These professionals are also encouraged to tell their clients about DRA's website, where the brochures are available in electronic format, and where they are informed they can call or email DRA at any time and request publications be mailed to them at no charge. <p><p>
Part II. Individual Case Services
A. Individuals served
10
24
34
0
5
B. Problem areas
1
13
15
4
0
0
0
0
C. Intervention Strategies for closed cases
20
0
0
3
6
0
29
D. Reasons for closing individuals' case files
19
1
1
0
0
4
1
0
3
0
0
0
N/A <P><p>
E. Results achieved for individuals
1
2
2
0
7
7
5
2
0
3
In one case, the client did not follow through with signing a representation agreement or maintaining contact with DRA. In another case, the client did not prevail at an administrative review and withdrew her request for mediation. In the third case, the client failed to maintain contact with either the DRA advocate or the ARS field counselor. <P><p>
Part III. Program Data
A. Age
2
6
7
18
1
34
B. Gender
18
16
34
C. Race/ethnicity of Individuals Served
1
0
0
16
0
16
1
0
D. Primary disabling condition of individuals served
1
0
0
0
0
0
2
2
3
3
0
1
0
0
0
0
0
0
0
5
8
0
1
0
2
0
0
0
0
4
1
1
0
0
34
E. Types of Individuals Served
23
0
10
0
1
0
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
0
Sheltered Workshop Report- Following years of monitoring and information gathering, DRA published a report entitled, &ldquo;Sheltered Workshops in Arkansas: Moving From Segregated Work to Integrated Employment&rdquo; in March. This report summarized the findings of the agency&rsquo;s sheltered workshop monitoring effort and provided recommendations for increasing competitive, integrated employment in Arkansas. DRA presented the report at the state Association of People Supporting Employment First (APSE) conference and discussed issues raised in the report with policy makers and others. <p><p>Arkansas Career Training Institute Monitoring- DRA continued to monitor the Arkansas Career Training Institute (ACTI), a comprehensive rehabilitation center operated by Arkansas Rehabilitation Services (ARS). A DRA staff member discussed DRA services at each new student orientation and participated in several student council meetings. DRA gathered extensive information about ACTI and is determining how best to utilize that information to improve the provision of services to students at ACTI. <p><p>Arkansas Career Training Institute Rights Trainings- DRA provided a series of three rights trainings to students at the ACTI. Students received training on rights pertaining to transition, employment, post-secondary education, and voting. DRA&rsquo;s self-advocate coordinator provided training to students on self-advocacy as well. <p><p>Employment First State Leadership Mentoring Program (EFSLMP) Strategic Plan Development- With assistance from the Employment First State Leadership Mentoring Program, a project of the U.S. Department of Labor&rsquo;s Office of Disability Employment Policy, Arkansas is developing a strategic plan aimed at moving the state toward more robust employment first practices. DRA participated in the initial planning meetings, which have discussed priorities for the strategic plan, to include: emphasizing the development of potential employers, transitioning students from high school to adult services, and addressing funding issues. The EFSLMP group will reconvene throughout 2019. <p><p>
B. Litigation
0
0
0
DRA's FY2018 CAP cases did not require litigation to resolve. <P><p>
Part V. Agency Information
A. Designated Agency
External-Protection and Advocacy agency
Disability Rights Arkansas, Inc.
No
N/A
B. Staff Employed
Professional staff who worked in CAP: 12.7 Clerical staff who worked in CAP: 4.6 All professional and clerical staff who worked in CAP were full-time employees, although no FTE's were 100% CAP. Staff hours allocated to CAP: 73% professional and 27% clerical. Staff hours allocated to CAP as a percentage of all staff hours worked across all grants: 8.89%. <P><p>
Part VI. Case Examples
Case Examples
A CAP-eligible client had been working with the Division of Services for the Blind (DSB) on a plan for self-employment. The client requested additional computer training from DSB to allow her to develop a website to grow her business. When her DSB counselor refused to authorize continued computer training and related transportation expenses, DRA filed for an administrative review on her behalf. In response to the administrative review, DSB agreed to pay for the client to attend computer training as well as provide accommodations and transportation for the client. <p><p>Arkansas Rehabilitation Services (ARS) prematurely closed a client&rsquo;s case. The client contacted DRA for assistance with filing for an administrative review of this decision. After DRA provided technical assistance to the client to enhance her self-advocacy skills, the client filed for an administrative review, and ARS agreed to reopen her case. <p><p>A CAP-eligible client, a former student of the Arkansas Career Training Institute (ACTI), wanted to return to ACTI for additional training. However, the client wanted a different vocational counselor assigned to her case at ACTI, and she requested DRA&rsquo;s assistance to secure a new counselor. DRA contacted ACTI staff to request a different counselor for the client, and ACTI agreed to provide her with a new counselor.<p>A CAP-eligible client contacted DRA to request assistance with services from ARS. The client stated ARS was requiring a trial semester at Arkansas Technical University (ATU) for Fall 2018 before they would authorize financial assistance for tuition and books. The client is a recent high school graduate with a 3.4 GPA and an ACTI score of 23. A DRA advocate requested and reviewed the client&rsquo;s current Individual Plan for Employment (IPE), then requested an administrative review on the client&rsquo;s behalf. DRA worked with the client to develop strategy/talking points for her to utilize during her administrative review; the client then advocated for herself at the administrative review. The client received a favorable administrative review decision; ARS agreed to provide financial assistance toward tuition and books for the Fall 2018 semester.<p>
Certification
Approved
Susan Pierce
Director of Policy and Planning
2018-12-26
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