RSA-227 for FY-2017: Submission #961

Puerto Rico
9/30/2017
General Information
Designated Agency Identification
EXECUTIVE OFFICE OF THE COMMONWEALTH OF PUERTO RIC
PO BOX 41309
San Juan, PR
San Juan
PR
00949
http://www.dpi.pr.gov
(787) 721-4299
(787) 721-4299
Operating Agency (if different from Designated Agency)
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Puerto Rico
nrodriguez@dpi.pr.gov
http://www.dpi.pr.gov
(787) 721-4299
(787) 721-4299
Additional Information
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Carmen Janet Collazo
(787) 221-4398
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Part I. Non-case Services
A. Information and Referral Services (I&R)
653
105
0
271
770
582
2381
B. Training Activities
81
2135
<p>Staff offered power point presentation to different groups with varied population. Material regarding CAP services was provided to all attendants, including the written presentation. The topics covered during these events were:</p><p><p>1. Client Assistance Program: services, population (individuals) served, VR applicants and consumers, Program jurisdiction.</p><p><p>2. Rehabilitation Act of 1973, as amended: Section 112 an all related topics</p><p><p>3. Rights and Responsibilities of VR consumers</p><p><p>4. Who and How can Access VR services</p><p><p>5. How to Apply for Assistive Technology</p><p><p>6. Transition to post-secondary education</p><p><p>7. Employment promotion</p><p><p>8. Reasonable Accommodation for college students.</p><p><p>CAP staff provided trainings in different schools, universities, public and private agencies, to instruct about state and federal laws, including the Rehabilitation Act, and the program services in Puerto Rico and the States. The Rehabilitation Act protects the rights of applicants and clients who receive services from the Vocational Rehabilitation Administration and the Client Assistant program (CAP), established in section 93-112, as amended. Some of the organizations that received trainings are mentioned below: Movimiento para el Alcance de Vida Independiente, Centro Pro Vida Independiente, Escuela Superior Alfonso Casta, Escuela Quebrada Grande, Escuela Superior Pablo Col&oacute;n Berdec&iacute;a, Escuela Avelino Pe&ntilde;a, Escuela Rosa Pascuala, Universidad del Turabo, Universidad Interamericana, Universidad de Puerto Rico, Universidad Carlos Albizu, Universidad Central de Bayam&oacute;n, Universidad Metropolitana, Universidad del Este, Centro de Estudios Avanzados y del Caribe, Instituto Tecnol&oacute;gico de San Juan, Instituto de Banca y Comercio, Cambridge Technical Institute, Atlantic University College, National University College, Huertas Junior College, Programa Empleo Alianza, Ponce Paramedical College, Municipio de Aibonito, Municipio de Adjuntas, Municipio de Ponce, Municipio de Barranquitas, Centro de Ayuda a Ni&ntilde;os con Impedimentos (AYANI), Fundaci&oacute;n Puertorrique&ntilde;a Fundaci&oacute;n S&iacute;ndrome de Down, Universal Technology Services of Puerto Rico (UNITEC), Centro de Envejecientes de Acci&oacute;n Social Aquilino Cab&aacute;n, Taller el Coqu&iacute;, Universal Technology Services of Puerto Rico, SER de Puerto Rico, American Psiquiatric System (APS), Secretar&iacute;a Auxiliar de Adiestramiento y Promoci&oacute;n de Empleo del Departamento del Trabajo y Recursos Humanos, Administraci&oacute;n de Rehabilitaci&oacute;n Vocacional (Counselors, Supervisors and Directors).</p><p>
C. Agency Outreach
<p>1. Collaboration with the P&amp;A: CAP staff participated in conferences and trainings of the Protection and Advocacy System of Puerto Rico (PR P&amp;A) across the island. The program coordinated, provided conferences and disseminated educational material about CAP program and P&amp;A services to individuals with disabilities and their families. Also, CAP staff offered workshops about federal and state laws, and equal treatment toward persons with disabilities.</p><p><p>2. Collaboration with other federal programs: CAP personnel participated in workshops and chats provided by the P&amp;A programs:</p><p><p>&bull; PADD &bull; PATBI &bull; PAIMI &bull; PAIR &bull; HAVA &bull; PAAT &bull; PABSS</p><p><p>The purpose of these collaborative workshops was to reach more individuals with disabilities and orientate them about CAP services and each one of the P&amp;A programs.</p><p><p>3. Participation in Service, Health and Employment Fairs: CAP staff participated in <b>27 </b>service, educational and job fairs. On this events participated <b>1,045</b> individuals, including persons with disabilities and general public.</p><p><p>4. Dissemination of information about CAP- The program distributed <b>1,930</b> educational materials in the different activities held in different parts of Puerto Rico. The materials and documents distributed were as follow:</p><p><p>&bull; What is CAP?, PROGRAM AND SERVICES &bull; Consumers rights and responsibilities &bull; Employment Individualized Plan &bull; Printed presentations about: Transition, Technological assistance and Reasonable Accommodation for College Students.</p><p><p>5. Distribution of Information about the P&amp;A- A total of <b>3,191</b> educational materials about the P&amp;A programs (PAIR, PADD, PAIMI, PAAT, PATBI, HAVA y PABSS), were distributed in various events across the island.</p><p><p>6. Media: CAP personnel participated in 4 radio stations: Radio Atenas in Manat&iacute; (North), Radio Sol in San Germ&aacute;n (South/West) y Radio WIPR in Hato Rey (North). Information about CAP and the P&amp;A was transmitted during the radio programs.</p><p><p>The outreach strategies implemented by the program impacted a greater quantity of individuals with disabilities in underserved municipalities, who were unaware about CAP services and Puerto Rico&rsquo;s Protection and Advocacy System (PR P&amp;A). The media is a valuable resource that allows people with disabilities to gain knowledge and skills to defend their rights, and where to request the services they need.</p><p>
D. Information Disseminated To The Public By Your Agency
20
4
0
5121
123
0
<p>n/a</p><p>
E. Information Disseminated About Your Agency By External Media Coverage
<p>We also have a web page www.dpi.pr.gov that contains information on the services provided. During this fiscal year, we received <u><b>2,308</b></u>.</p><p>
Part II. Individual Case Services
A. Individuals served
89
35
124
7
71
B. Problem areas
0
7
58
15
0
37
2
7
C. Intervention Strategies for closed cases
11
19
12
3
7
4
56
D. Reasons for closing individuals' case files
36
0
6
1
0
6
3
0
4
0
0
0
<p>n/a</p><p>
E. Results achieved for individuals
12
3
1
2
32
0
0
4
1
1
<p>n/a</p><p>
Part III. Program Data
A. Age
19
43
37
23
2
124
B. Gender
65
59
124
C. Race/ethnicity of Individuals Served
0
0
0
0
0
0
124
0
D. Primary disabling condition of individuals served
0
9
1
2
1
2
2
0
2
4
2
0
4
4
0
0
1
0
2
9
17
3
5
3
2
23
0
1
0
22
2
0
0
1
124
E. Types of Individuals Served
19
0
110
0
0
2
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
2
<p>The CAP achieves that the University Carlos Albizu request as a compulsory to all teachers to annually take the workshop of Reasonable Accommodation to University Students by the CAP or the P&amp;A staff. In addition the CAP achieved the University to make an amendment to its Regulations which indicates that all students with detailed medical evidence of all reasonable accommodations may use said accommodations in their final training, and teachers must allow contact hours to be on par with that training. This will allow all students without and with disabilities to perform concurrently. Previously, if the students did not have contact hours, they could not go directly to the boarding school.</p><p>
B. Litigation
0
0
0
<p>n/a</p><p>
Part V. Agency Information
A. Designated Agency
External-Protection and Advocacy agency
Executive Office of the Commonwealth of Puerto Rico
No
n/a
B. Staff Employed
<p><b>A. Sources of funds expended</b></p><p><table border=0" cellspacing="0" cellpadding="0" width="516"><thead><tr><th width="244" nowrap="" valign="bottom"><b>Sources of funding</b></th><th width="272" nowrap="" valign="bottom"><b>Total expenditures spent on individuals</b></th></tr></thead><tbody><tr></tr><p><tr><td style="text-align:left">Federal funds</td><td style="text-align:right">$131,917.00</td></tr><p><tr><td style="text-align:left">State funds (In-kind contribution)</td><td style="text-align:left">-</td></tr><p><tr><td style="text-align:left">All other funds</td><td style="text-align:left">-</td></tr><p><tr><td style="text-align:left"><b>Total from other sources</b></td><td style="text-align:right"><b> $131,917.00</b></td></tr><p></tbody></table><p><p><b>B. Budget for Current and Following Fiscal Year</b></p><p><table border="0" cellspacing="0" cellpadding="0" width="551"><thead><tr><th width="270" nowrap=""><b>CATEGORY</b></th><th width="145" nowrap=""><b>CURRENT FISCAL YEAR 2017</b></th><th width="136"><b>NEXT FISCAL YEAR 2018</b></th></tr></thead><tbody><tr><td width="270" nowrap="" valign="bottom"><b>Personnel Services</b></td><td width="145" nowrap="" valign="bottom"></td><td width="136" nowrap="" valign="bottom"></td></tr><p><tr><td width="270" nowrap="" valign="bottom"></td><td width="145" nowrap="" valign="bottom"></td><td width="136" nowrap="" valign="bottom"></td></tr><p><tr><td width="270" nowrap="" valign="bottom">Regular Positions</td><td width="145" nowrap="" valign="bottom">$78,868.00</td><td width="136" nowrap="" valign="bottom">$78,868.00</td></tr><p><tr><td width="270" nowrap="" valign="bottom">Social Security</td><td width="145" nowrap="" valign="bottom">$6,169.00</td><td width="136" nowrap="" valign="bottom">$6,169.00</td></tr><p><tr><td width="270" nowrap="" valign="bottom">Retirement Fund</td><td width="145" nowrap="" valign="bottom">$13,230.00</td><td width="136" nowrap="" valign="bottom">$13,230.00</td></tr><p><tr><td width="270" nowrap="" valign="bottom">State Insurance Fund</td><td width="145" nowrap="" valign="bottom">$1,653.00</td><td width="136" nowrap="" valign="bottom">$1,653.00</td></tr><p><tr><td width="270" nowrap="" valign="bottom">Group Health Insurance</td><td width="145" nowrap="" valign="bottom">$5,784.00</td><td width="136" nowrap="" valign="bottom">$5,784.00</td></tr><p><tr><td width="270" nowrap="" valign="bottom">Unemployment Insurance</td><td width="145" nowrap="" valign="bottom">0</td><td width="136" nowrap="" valign="bottom">0</td></tr><p><tr><td width="270" nowrap="" valign="bottom">Christmas Bonus</td><td width="145" nowrap="" valign="bottom">$1,776.00</td><td width="136" nowrap="" valign="bottom">$1,776.00</td></tr><p><tr><td width="270" nowrap="" valign="bottom">Professional Services</td><td width="145" nowrap="" valign="bottom"></td><td width="136" nowrap="" rowspan="2" valign="bottom">$3,000.00</td></tr><p><tr><td width="270" nowrap="" valign="bottom">(Si"
Part VI. Case Examples
Case Examples
<p><b>Case Number 1:</b> In March 2015, a woman with a diagnosis of Ulcerous Colitis visited us, the client was requesting the CAP intervention, since she is a consumer of the Vocational Rehabilitation Administration with a goal of obtaining a Bachelor of Arts and Humanities in order to study Languages at the Pontificia Universidad Cat&oacute;lica de Puerto Rico. The Client together with his counselor signed the Individualized Plan for Employment (IPE) and proceeded to complete the enrollment process from August to December 2013 as a new student. The following year, the client was taking face-to-face courses during the semester from August to December 2014 and online courses, since the University is providing this technological service to its students. Students with and without disabilities have courses in line, so it is not under the control of students and have in their curriculum to comply with them because they are required to graduate. The counselor of the Vocational Rehabilitation Administration informs her that they can&rsquo;t pay for these courses online and asked the client for new medical evidence, while she had already submitted documentation for purposes of determining eligibility for services. According to the counselor, the client was not complying with those established in the Normative Communication 2011-08 &quot;Procedure to provide training services under the modality of internet / distance training to consumers of the Vocational Rehabilitation Administration&quot;. This situation was referred to the central level for supervisors and lawyers to issue a final determination.</p><p><p>Meanwhile, the CAP proceeds to file the complaint, gathering all the evidence and examining the normative communication to use the tools available under the Rehabilitation Act. The response of the consultation of the Vocational Rehabilitation Administration is analyzed; the CAP could confirm that the determination was erroneous because the counselor indicated that the client always attended in person to her classes and that allegedly she didn&rsquo;t sponsored online courses. The CAP directs the client on all the intervention tools and the consumer requested that her case be seen in a due process administrative hearing. The case was duly notified to the counselor and the parties involved were summoned to an administrative procedure by July 2015, unfortunately the staff of the Vocational Rehabilitation Administration did not appear. The consumer and her mother went to our office and expressed that the counselor informed her that they would be processing the payment of the registration of the online courses. The CAP successfully managed to get the Vocational Rehabilitation Administration to provide the services to the client, for which the order to close the case in favor of the client is processed.</p><p><p><b>Case Number 2:</b> In September 2016, we visit a female with a diagnosis of muscular dystrophy, a client of the Vocational Rehabilitation Administr
Certification
Approved
Carmen Janet Collazo-Fernandez
Executive Director
2017-12-14
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