RSA-227 for FY-2017: Submission #957

Nebraska
9/30/2017
General Information
Designated Agency Identification
Nebraska VR (Vocational Rehabilitation)
301 Centennial Mall South-6th Floor
Box 94987
Lincoln
NE
68509
http://vr.nebraska.gov
(877) 637-3422
(877) 637-3422
Operating Agency (if different from Designated Agency)
Nebraska VR (Vocational Rehabilitation)
301 Centennial Mall South-6th Floor
Box 94987
Lincoln
68509
Nebraska
mark.schultz@nebraska.gov
http://vr.nebraska.gov
(877) 637-3422
(877) 637-3422
Additional Information
Shari Bahensky
Shari Bahensky
(402) 417-3412
{Empty}
Part I. Non-case Services
A. Information and Referral Services (I&R)
7
0
0
6
627
61
701
B. Training Activities
25
318
<p>Nebraska VR offices across the state; CAP/Hotline process/purpose, VR's responsibility; VR Staff and new staff</p><p><p>League of Human Dignity/Independence Rising; CAP/Hotline process/purpose, League/Independence Rising responsibility; League/Independence Rising Staff</p><p><p>Nebraska Commission for the Blind and Visually Impaired (NCBVI); CAP/Hotline process/purpose, Commission responsibility; Commission Staff and new staff</p><p><p>NCBVI Center; CAP/Hotline process/purpose, Center clients</p><p><p>Omaha Tribe VR; CAP/Hotline process/purpose; Tribe Staff</p><p><p>Brain Injury Resource Facilitators; CAP/Hotline process/purpose; Brain Injury Facilitators</p><p><p>Career Pathway Recruiters; CAP/Hotline process/purpose; Recruiters</p><p><p>Parkinson Support Group-Omaha; CAP/Hotline process/purpose; Members of support group</p><p><p>Aging and Disability Resource Center (ADRC); CAP/Hotline process/purpose; Members of ADRC Statewide Advisory Committee</p><p><p>Veteran &amp; Family Task Force; CAP/Hotline process/purpose; Members of Task Force</p><p>
C. Agency Outreach
<p>Every year CAP obtains a copy of Nebraska VR and NCBVI's Outreach Plans and from there will do a mailing about CAP/Hotline to new agencies they have been in contact with. This year's Minority Outreach involved 63 letters mailed.</p><p><p>For unserved/underserved: 75 Letters/Emails to agencies</p><p><p>CAP continues to work with the Traumatic Brain Injury Advisory Council, Veteran &amp; Family Task Force and is a member of the Deaf and Hard of Hearing Committee identified as underserved by Nebraska VR and facilitated by Nebraska VR.</p><p>
D. Information Disseminated To The Public By Your Agency
0
5
2
1500
3
0
<P><p>
E. Information Disseminated About Your Agency By External Media Coverage
<P><p>
Part II. Individual Case Services
A. Individuals served
1
18
19
0
4
B. Problem areas
2
5
11
1
0
0
0
0
C. Intervention Strategies for closed cases
6
5
4
0
0
0
15
D. Reasons for closing individuals' case files
13
0
2
0
0
0
0
0
0
0
0
{Empty}
<P><p>
E. Results achieved for individuals
2
2
0
0
2
5
3
1
0
0
<P><p>
Part III. Program Data
A. Age
0
1
5
13
0
19
B. Gender
12
7
19
C. Race/ethnicity of Individuals Served
0
0
0
2
0
17
0
0
D. Primary disabling condition of individuals served
1
0
0
0
0
1
1
0
1
0
0
0
1
0
0
0
0
0
1
2
5
0
0
1
2
3
0
0
0
0
0
0
0
0
19
E. Types of Individuals Served
3
0
16
0
0
0
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
4
<p>Discovered that some of Nebraska VR's (General) current closure letters sent to clients/applicants did not include the Client Assistance Program (CAP) information and/or the full appeal process procedure. Worked with Program Directors to include this information in all closure letters and update in the VR Program Manual. Since Nebraska plans to go into an Order of Selection (OOS), CAP information and full appeal process were included in these Eligibility/OOS letters as well.</p><p><p>Discussed and reviewed the Nebraska Commission for the Blind and Visually Impaired's (NCBVI) closure letters with NCBVI staff. Made changes to the Eligibility letter involving the new WIOA requirements.</p><p><p>Worked with Nebraska VR Program Directors/Office Directors/Fiscal in setting up guidance for appropriate cell phone purchases for clients.</p><p><p>In process of creating a CAP video with two other States to increase awareness of CAP and how to access services. Plan to have this available on Nebraska VR's, NCBVI's, League of Human Dignity/Independent Living Center's and Omaha Tribe VR's websites for clients to view.</p><p>
B. Litigation
0
0
0
<P><p>
Part V. Agency Information
A. Designated Agency
Internal to the State VR agency
Nebraska VR
No
There is no contracting agency
B. Staff Employed
<p>Nebraska's CAP consists of a .75 FTE Program Director. The position is 100% of year position filled at .75 FTE.</p><p><p>In process of hiring a Program Specialist to assist CAP Director at .75 FTE. The position will be 100% of year filled at .75 FTE.</p><p><p>Will also increase Program Director position to full time due to anticipated increase of cases due to Order of Selection implementation.</p><p>
Part VI. Case Examples
Case Examples
<p>Client called in with concerns that Nebraska VR was not going to assist him in getting his Master's degree. He had a full-time job at this time and had started taking some classes on his own. VR had assisted him in the past with obtaining his Bachelor's degree. Had no Individualized Plan for Employment (IPE) yet with VR and said he had left several messages with both his Counselor and Office Director regarding their decision and received no return calls.</p><p><p>Visited with Counselor who stated that VR was not in support of client's decision to return to school, but said that they had not brought case to the team yet to make a final determination. She stated that since client is working full-time and taking some classes, that it would be too much for him and he would become overwhelmed, but that the client is not accepting this reasoning. She also stated that VR had already assisted client with Bachelor's degree in past.</p><p><p>After reviewing case notes, I felt that it didn't appear that VR had any conversations with client regarding the possibility of supporting his goal. No additional information had been gathered to support or deny his request. Set up meeting with the 3 of us to discuss case and determine what VR was needing from client to help make an informed decision at this point. Recommended that VR follow up with the University to access current grades and progress, as well as contact his therapist and current employer to see how things are going. CAP explained that WIOA supports advanced training and it does not matter that VR had assisted this client in the past with his Bachelor's degree or that he was already working in full-time employment. This additional degree would provide him the opportunity to reach the potential of what he had been earning prior to his disabilities. He had current experience and knowledge in the degree he was pursuing, had been working in this field for the last 3 years with same employer who supported this clients desire to advance and felt he could do it with his great work ethic. The further education would help client move into a position that was less physically demanding for him as well, but needed the Master's degree to achieve this. Since he had been taking some Master's level classes and with the assistance of the Disability Services office through the University he reported he was not feeling overwhelmed, while still being successful. Would continue visits with this therapist to address any concerns along the way and could use this first semester as an assessment to monitor progress while assisting him with any needed assistive technology device.</p><p><p>Received notification from VR that the decision was made to support the clients educational goal. Signed IPE that week and after first semester had received all A's.</p><p>
Certification
Approved
Mark Schultz
Deputy Commissioner/VR Director
2017-12-12
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