RSA-227 for FY-2017: Submission #940

Guam
9/30/2017
General Information
Designated Agency Identification
EDMUND CRUZ
PO BOX 23474 GMF
GUAM MAIL FACILITY
BARRIGADA
GU
96929
{Empty}
(671) 646-4227
(671) 646-4227
Operating Agency (if different from Designated Agency)
EDMUND CRUZ
PO BOX 23474 GMF
GUAM MAIL FACILITY
BARRIGADA
96929
Guam
gcap671@gmail.com
{Empty}
(671) 646-4227
(671) 646-4227
Additional Information
EDMUND CRUZ
EDMUND CRUZ
(671) 646-4227
{Empty}
Part I. Non-case Services
A. Information and Referral Services (I&R)
180
11
0
8
167
375
741
B. Training Activities
5
206
1. (a) In January 2017, the Guam Client Assistance Program participated in the high quality training for Parents Empowering parents (PEP), specifically for parents of students who are most likely to participate in the Pre-Employment Transition Services (PETS)to build advocacy and promote informational resources and facilitation support to group members. The attendees were mostly parents and students from the Guam Division of Special Education. <p><p>(2) The Guam Client Assistance Program also was promoted in the<p>Guam System for Assistive Technology Conference (GSAT) on February 2017 at the Micronesia Mall Center Court, Guam Developmental Disability Month on March 2017 and Guam Autism Fair on April 2017<p>at the Agana Shopping Center where the CAP Director was handed with a plaque from the organizer -Autism Community Together (ACT) for its contribution for the yearly event. The combine event was attended by almost 300 people.<p>(3)This October, as part of the annual event of the National Disability Awareness Month (NDEAM) the Guam Client Assistance Program provide training regarding the VR Due Process during the VR Orientation an on the day of the event for a combined attendees of 200 participants. <p><p>(4). On September 19, 2017, the Guam Client Assistance Program Director attended the Guam Equal Employment Opportunity Seminar sponsored by the EEO office from Los Angeles, California held at the Pacific Star Resort and Spa and distribute more than 200 CAP brochures to the participants and at the same time spoke briefly about CAP and promote services.<p>
C. Agency Outreach
The Guam Client Assistance Program was re-designated to the Parents-Agencies Network (PAN) in 1992 which was formerly house with other Protection and Advocacy (P &A) program at the formerly THE ADVOCACY OFFICE which pioneered the disability rights movement on Guam, is a grassroots, mutual support and advocacy organization of and for people with all types of disability and still currently providing services to clients and applicants of the Guam Division of Vocational Rehabilitation (DVR). We work within the framework, and and to bring into reality, the rights recognized in the United Nations Convention on the Rights of Persons with Disabilities. We provide advice and information; individual group and systemic advocacy; training and education which strives for the realization of our vision of a socially just, accessible and inclusive community <p><p>This year, our efforts to maximize outreach saw us further engaging to promote self-advocacy through peer support connectors for the residents of the Federated States of Micronesia (FSM) through their grassroots supports group-FSM CARE CORPORATION in which the Guam CAP Director was a technical adviser and mentor and the newly established MICRONESIA RESOURCE CENTER ONE STOP SHOP GUAM for people who are deaf blind; blind and vision impaired, people living with HIV/AIDS,lesbian, gay, bisexual, transgender, queer and intersex people with disability, youth with disability and people from culturally and linguistically diverse background in Guam. <p><p>
D. Information Disseminated To The Public By Your Agency
3
6
1
400
6
1
This year, the Guam Client Assistance program was quoted in three different stories featured in outlets such as The Guam Daily Post, Marianas Business Journal, and the Pacific Island Times. Issues we were at the forefront of commenting on stories such as regarding the Vocational Rehabilitation Counselors: Overwork staffed Hampers Services for People with Disabilities (Pacific Island Times October 2016) Low Employment for Individual with Disabilities (Marianas Business Journal, October 2016, Disability Employment for People with Disabilities is all Time Low (Marianas Business Journal November 2016, Getting ACT Together to Build an Autism Center (the Sunday Post November 2016), Vocational Rehabilitation Services and Employment ( the Guam Daily Post, July 2017 , Living Life Without Limits (July 2017) the Guam Daily Post). <p><p>
E. Information Disseminated About Your Agency By External Media Coverage
The Guam Client Assistance Program dream of having its own website will be realized in the second quarter of 2018 as final preparation is underway. Our disability rights community fueled request of our presence in social media like Facebook, Twitter, and Snapchat. <p><p>
Part II. Individual Case Services
A. Individuals served
19
28
47
15
47
B. Problem areas
176
6
8
11
0
16
2
0
C. Intervention Strategies for closed cases
19
11
7
1
4
1
43
D. Reasons for closing individuals' case files
5
6
3
1
0
0
0
6
1
0
1
{Empty}
<P><p>
E. Results achieved for individuals
26
11
3
4
5
6
0
6
2
0
<P><p>
Part III. Program Data
A. Age
4
9
11
21
2
47
B. Gender
17
30
47
C. Race/ethnicity of Individuals Served
1
0
14
2
24
5
1
0
D. Primary disabling condition of individuals served
3
2
0
1
3
6
0
0
4
2
0
1
1
0
2
2
0
0
3
4
5
0
0
0
0
4
0
0
0
3
0
0
1
0
47
E. Types of Individuals Served
36
0
0
2
8
5
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
11
Our systemic advocacy aims to continue removing barriers to employment placement, campaigning for a fair social safety net, and ensuring that all applicants and clients of the Guam Division of Vocational rehabilitation (DVR) have equal access to education and training remained key advocacy priorities of this fiscal year and we plan to achieved numerous outcomes: <p><p>1. Many of clients wants continued advocacy to the implementation of the 2% Employment Law of the Government of Guam. <p><p>2.Assisting clients to navigate the complaints system through information linkages and capacity building framework to the American Job Center (AJC) of the Guam Department of Labor - the key partner under the Workforce Improvement Opportunity Act of 2014. <p><p>3.Engagement with the Guam State Rehabilitation Council (SRC) from participation in consultations and at national and local conferences, hosting public events, and speaking at seminars, making submission on topics of key concern, and supporting young people with disability to have their voice heard and build their leadership potential.<p>4. Continued participation with the NATIONAL DISABILITY RIGHTS NETWORK (NDRN), National Legal Aide Defender Association (NLADA), Council of Parents Attorneys and Advocates (COPAA) and the American Bar Association (ABA) to increase awareness of current trends of the disability rights movement.<p>4.<p>
B. Litigation
0
0
0
1.Individual advocacy assistance is ongoing, was intensive, short term, issue based advocacy limited to clients and applicants on program funded by the Rehab Act (WIOA). We also provided disability rights related information, advice and referral services to over 741 person with disability and their families. As in previous years, client issues were resolved informally through Administrative Reviews, Negotiations, and Pre-Hearing Conferences rather than the formal Fair Hearing. <p><p>2.The Guam Client Assistance Program also continued to work with<p>GUAM LEGAL SERVICES (GLS) DISABILITY LAW CENTER, the designated Protection and Advocacy Center in Guam to provide CAP with legal support and back up as required by RSA State Assurances under a contractual agreement and will expire on 2018.<p>
Part V. Agency Information
A. Designated Agency
External-other nonprofit agency
PARENTS-AGENCIES NETWORKING INC. (PAN)
No
GUAM CLIENT ASSISTANCE PROGRAM (GCAP)
B. Staff Employed
The Guam Client Assistance Program received $59,477.00.00 for the Fiscal Year 2017 formula grant from the U.S. Department of Education Rehabilitation Services Administration (OSERS-RSA).The Government of Guam does not provide funding for the Client Assistance Program or has any existing grants or contracts from local entities. <p><p>Edmund Cruz is the CAP Program Director and have been in the same position for more than fifteen years. He attended the City College of San Francisco, California in the 1980 where he completed his Paralegal Studies.He recently attended a course at the,American College of Health Sciences (ACHS) in Portland Oregon. Mr. Cruz is also a member of the Society of Human Resource Management (SHRM) Guam Chapter and attend monthly breakfast meetings to keep him updated with Guam Employment Law.<p><p><p>The Guam CAP Program Director and a Part Time Administrative Assistant are the only positions in the agency whose salaries are funded under Section 112 of the Rehabilitation Act,, as amended. For the past three years, the Guam Client Assistance Program hires part time temporary staff on a limited basis. Currently on board to assist the CAP Director managed the office as an Administrative Secretary is Charity Doe Stephen, a former residence of Baltimore, Maryland but originally a native of Virgin Island and currently made Guam her new home because of her penchant for tropical climate and hot weather like island living. <p><p>
Part VI. Case Examples
Case Examples
VI. CASE EXAMPLES <p><p>INEFFECTIVE SUPPORT OF THE VRC (1) EM is a twenty years old male with a profound visual and linguistic social impairment who graduated from high school in June 2016 and has experienced inappropriate and ineffective supports from his Vocational Rehabilitation Counselor. He lost employment at the military base cafeteria because he was not provided with a job coach. The legal guardian consulted with CAP who stated that EM did not get paid for several months of work although his understanding that he will receive a salary. Following CAP's intensive investigation of the employer 's payroll data found that the check was mistakenly placed on hold for unknown reason and was not directly deposited in his bank account and has not contacted the family. Again the VR Counselor is supposedly the first respondent if the employer become neglectful and taken advantage of his client who has a linguistic issue. <p><p>MAXIMIZING POST EMPLOYMENT ISSUE (2)As a result of tenacious advocacy of the Guam Client Assistance Program, LM is a 56 years old woman working as a school aide at the Guam Department of Education who's case was closed on Status 26, was requesting to repair her prosthesis through Post Employment. The VR Counselor balked at providing her the needed services citing that she is already employed and DVR is no longer responsible for additional request. During the Pre-Hearing Conference with the Acting VR Administrator, the Client Assistance Program Director cited the regulations pertaining to Post Employment. <p><p>COMMUNICATION WITH VRC RESTORED (3). The legal guardian of RS, a 21 years old male with an Asperger Syndrome contacted the Guam Client Assistance Program upon the recommendation of the Director of the Guam Special Education Program to report that DVR has not provided services to his grandson since he graduated from high school in 2014. The Guam CAP discovered that a DVR Intake was done in July 2016, subsequently, there is no IPE. The legal guardian suspected that because they are of East Asian Indian descent, there could be a racial factor that DVR has not done a follow up of providing services to his grandson although he was placed on a trial work evaluation as a Community Based Education (CBE) in High School at the Guam Police Department where he excelled in keeping and maintaining records for the government of Guam agency. As a result of CAP investigation, the VRC was reprimanded by the Acting VRA and RS eligibility was prioritized. <p><p>
Certification
Approved
EDMUND CRUZ
GUAM CAP PROGRAM DIRECTOR
2017-12-26
OMB Notice

OMB Control Number: 1820-0528, approved for use through 07/31/2023

According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. Public reporting burden for this collection of information is estimated to average 16 hours per response, including time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. The obligation to respond to this collection is required to obtain or retain a benefit (Section 13 of the Rehabilitation Act, as amended). Send comments regarding the burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to U.S. Department of Education, Washington, D.C. 20202-4537 or email ICDocketMgr@ed.gov and reference the OMB Control Number 1820-0528. Note: Please do not return the completed form to this address.