RSA-227 for FY-2016: Submission #913

Wisconsin
9/30/2016
General Information
Designated Agency Identification
Wisconsin Client Assistance Program
2811 Agriculture Drive
PO Box 8911
Madison
WI
53708
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(800) 362-1290
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Operating Agency (if different from Designated Agency)
Wisconsin Client Assistance Program
2811 Agriculture Drive
PO Box 8911
Madison
53708
Wisconsin
linda.vegoe@wisconsin.gov
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(800) 362-1290
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Additional Information
Linda Vegoe
Linda Vegoe
(608) 224-5070
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Part I. Non-case Services
A. Information and Referral Services (I&R)
1400
3
3
2
10
8
1426
B. Training Activities
8
133
VR policy changes WIOA New VR Employee Orientation: CAPs role Training on VR and CAP for Mediators and Hearing Officers <p><p>Training/presentations were provided to VR staff, AIVR Counselors, State Council on Blindness, Governors Committee for People with Disabilities, and Hearings Officers. <p><p>
C. Agency Outreach
Outreach has been limited due to workload and program resources. We have maintained contact with the AIVR programs, offering training for staff and consulting on challenging cases. <p><p>
D. Information Disseminated To The Public By Your Agency
0
0
0
0
0
{Empty}
<P><p>
E. Information Disseminated About Your Agency By External Media Coverage
<P><p>
Part II. Individual Case Services
A. Individuals served
47
124
171
2
42
B. Problem areas
45
38
95
9
1
34
1
0
C. Intervention Strategies for closed cases
7
49
24
8
40
4
132
D. Reasons for closing individuals' case files
45
31
24
13
1
10
6
0
2
0
0
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<P><p>
E. Results achieved for individuals
57
0
1
7
49
4
8
6
0
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<P><p>
Part III. Program Data
A. Age
39
10
63
58
1
171
B. Gender
72
99
171
C. Race/ethnicity of Individuals Served
6
2
1
40
0
122
0
0
D. Primary disabling condition of individuals served
4
3
0
2
1
2
11
0
4
1
2
5
5
6
0
0
0
0
2
7
30
1
0
3
11
49
1
0
0
6
2
0
5
8
171
E. Types of Individuals Served
7
1
155
1
7
3
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
3
1. Centralized intake. CAP and the State Rehabilitation Council (SRC) have advocated for a centralized eligibility/OOS unit (multiple year effort) to increase consistency and allow VR counseling staff more time for direct services. WI DVR piloted the eligibility unit in several offices to make improvements as needed. The statewide implementation was done this year. 2. Transportation policy - WI DVR chose to eliminate purchase and/or repair of vehicles for DVR clients as a means to preserve VR funds for the required 15% set-aside. CAP communicated our concern with DVR management, presented our concerns at the SRC meetings and other disability council meetings to encourage public comment. The volume of public comment did not impact DVRs decision to remove vehicle purchase/repair as a service that a VR counselor could authorize. However, DVR agreed to an exception process that involves review/approval at the DVR management level. 3. College for individuals with intellectual disabilities. The Think College movement encourages parents to seek funding from DVR. Many of these programs are not financial aid eligible, so DVR questions if the service is academic training or independent living skills training. In addition, some programs using the Think College label are segregated residential and day activity services. We have brought our concerns to RSA staff (WIOA regional meeting and CSAVR) that effective Think college programs provide Pre-ETS services but cannot be counted towards the 15% set-aside and VR agencies question funding Think College programs that are not financial aid eligible. CAP is advocating for a change in policy that would allow WI DVR training grant funding to go to programs that offer actual curriculum in an integrated setting, provide training specific to employment skills, and provide a mechanism to report on progress. DVR has established a workgroup (DVR staff) to develop a policy/practice. The workgroup has not completed their work. <p><p>
B. Litigation
0
0
0
<P><p>
Part V. Agency Information
A. Designated Agency
External-other public agency
Department of Agriculture, Trade, and Consumer Protection
No
none
B. Staff Employed
Two person years CAP Director and Complaint Investigator <p><p>
Part VI. Case Examples
Case Examples
1. A young man with cerebral palsy is completing his law degree at an out of state college. A change in DVR staff determined that an in-state college could meet his needs, so his level of support was reduced. We provided evidence that the in-state law schools did not offer training in the area of law that he wanted to practice. This was not persuasive, so we then looked at cost and length of time. DVR reversed the decision and approved the out of state college funding after we provided a comparison of the cost of personal care services (climate, building access, cost for qualified personal care workers) and that in-state would require one additional year of schooling. 2. We have had several cases with a similar theme that we brought to the attention of DVR management. VR counselors are required to have a masters degree in counseling, but no longer required to have the specific vocational rehabilitation degree. Three individuals, one with autism and two with mental illness, were advised to pursue treatment to address their symptoms before DVR would approve job development services. Each individual had received treatment in the past and we did not find evidence that additional treatment would make a significant impact. We advocated that symptom management and job development services could be concurrent. The DVR managers agreed and advised us that rapid engagement would receive additional emphasis in staff training. 3. We have had a number of cases involving farmers with disabilities who are falling under the new DVR policy for existing business owners. Some of the cases have gone to the impartial hearing process. The results has been mixed. Each case has raised similar questions about the current policy: - How does one determine if an existing business is viable? - At what point did disability have an impact on an otherwise viable business? Shouldnt the viability of the business be measured prior to the impact of the disability? - Is equipment that allows a person with a disability to perform an essential function considered assistive technology, business equipment, or both? <p><p>
Certification
Approved
Linda Vegoe
CAP Director
2016-12-28
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