RSA-227 for FY-2016: Submission #902

Oregon
9/30/2016
General Information
Designated Agency Identification
Disability Rights Oregon formerly OAC
610 SW Broadway, Suite 200
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Portland
OR
97205
http://droregon.org/
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(800) 452-1695
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Operating Agency (if different from Designated Agency)
Disability Rights Oregon
610 SW Broadway, Suite 200
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Portland
97205
Oregon
jjones@droregon.org
http://droregon.org/
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(800) 452-1695
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Additional Information
Ted Wenk
Jamie Jones
(503) 243-2081
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Part I. Non-case Services
A. Information and Referral Services (I&R)
38
1
0
2
1
26
68
B. Training Activities
1
15
(a) topics covered: CAP general information and CAP services (b) purpose of the training: Train future rehabilitation counselors on the CAP program and its services (c) description of the attendees: The graduate class for Rehabilitation Counselling at Western Oregon University <p><p>
C. Agency Outreach
DRO CAP Attorneys conducted the following outreach in FY2017: -Met with representative of the tribal VR programs as a group, providing CAP brochures -Attended Independent Living Resources (ILR) community summer picnic event, and met with ILR staff and board members to discuss CAP services -Attended quarterly State Independent Living Council (SILC) meetings -Attended monthly ILR Community Advocacy Team meetings, working on issues such as bike transit, pedestrian advocacy to appeal to the City for accessible right-of-ways to assist community members getting to and from the workplace -Provided CAP information at the May Washington County Employment First monthly community meeting <p><p>
D. Information Disseminated To The Public By Your Agency
8
0
0
4326
0
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1. Bobs Blog - 293 2. Facebook followers - 7553 3. Twitter followers - 3,744 <p><p>
E. Information Disseminated About Your Agency By External Media Coverage
Recent media stories about DROs work FY16 (19 total) Radio/TV - 8 1.Oregon voter registration deadline 3 weeks away; State offering alternative ways to cast your ballot (KOIN, 09/27/16) 2.All single-user restrooms in Portland city facilities now gender-neutral (KATU, 09/23/16) 3.Groups help Oregonians with disabilities to vote (KTVZ, 07/13/16) 4.DOJ Agreement with the State of Oregon Mental Health System (KBOO, 02/11/16) 5.Improving Care for Mentally Ill Prisoners (KBOO, 02/03/16): Audio Player 6.Oregon Department of Corrections will improve care for mentally ill (KGW, 01/13/16) 7.Oregon Dept. of Corrections to improve care for mentally ill (KTVZ, 01/13/16) 8.Bringing Sheltered Workers Into the Light (Jefferson Public Radio, 01/27/16) <p><p>News Reports - 10 9.Child will stay small forever (Portland Tribune, 08/04/16) 10.Oregonians with disabilities can soon save money (Bend Bulletin, 08/04/16) 11.New Report Shines Light on Mistreatment of Deaf Prisoners in Oregon (Willamette Week, 06/23/16) 12.Is Biketown bike share for all? Or only the able-bodied? (Bike Portland, 06/02/16) 13.Oregon prisons need mental-health improvements (Statesman Journal, 01/22/16) 14.Editorial: An Important Change for Prisoners (Bend Bulletin, 01/17/16) 15.State agrees with advocacy group to reduce isolation, improve care of Oregon inmates with severe mental illnesses (Oregonian, 01/13/16) 16.Judge Approves Shift Away From Sheltered Workshops (Disability Scoop, 01/06/16) 17.Judge Weighs Disabled Workers Deal (The Register-Guard, 12/08/15) 18.The minimum wage fight you dont know needs to be fought (Street Roots, 12/07/15) <p><p>Editorials - 1 19.My View: Disabilities dont negate human rights (Portland Tribune, 02/04/16): Opinion by Bob Joondeph. <p><p>
Part II. Individual Case Services
A. Individuals served
18
42
60
3
26
B. Problem areas
2
19
14
6
3
17
0
2
C. Intervention Strategies for closed cases
15
11
8
2
0
1
37
D. Reasons for closing individuals' case files
15
9
2
8
0
1
2
0
0
0
0
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<P><p>
E. Results achieved for individuals
12
1
0
0
8
10
3
1
0
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1. Individual provided with requested information and administrative forms. 2. Sought dental certification form; unable to obtain the original which client stated had provided to employer. <p><p>
Part III. Program Data
A. Age
0
2
18
39
1
60
B. Gender
30
30
60
C. Race/ethnicity of Individuals Served
1
1
0
5
0
32
0
21
D. Primary disabling condition of individuals served
4
0
0
0
0
0
4
0
5
2
1
1
3
2
0
0
0
0
1
3
16
0
0
2
2
12
0
0
0
0
0
0
1
1
60
E. Types of Individuals Served
15
45
0
0
0
1
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
1
DRO CAP Attorney informed Vocational Rehabilitation as to CAP notice obligations for Pre-Employment Transition Services under WIOA. This impacted the estimated 24,000 transition age students receiving special education services at public and private high schools throughout the state of Oregon to ensure that they are informed of CAP advocacy services upon their receipt of any VR services. The VR agency consented to include CAP advocacy information in their Pre-Employment Transition Services materials and has begun distributing this information. VR has instructed its staff that CAP services are available to transition age special education students. <p><p>
B. Litigation
0
0
0
<P><p>
Part V. Agency Information
A. Designated Agency
External-Protection and Advocacy agency
Disability Rights Oregon
No
N/A
B. Staff Employed
In all, 8 staff spend some portion of their time serving the CAP program: <p><p>- Legal Director <p><p>- 3 Attorneys <p><p>- 2 Intake Specialists <p><p>- 2 Information and Referral Assistants <p><p>All these are full-time staff working the past year. These represent just one (1) full-time FTE, in person-years. <p><p>
Part VI. Case Examples
Case Examples
Case Summary 1)The client was having communication and services issues with her VR counselor. Following a change in her employment goal from driver to medical office clerk, the clients VR counselor discontinued job development services. The client requested a change of counselors and was denied. After she contacted CAP, the DRO CAP attorney reviewed her file with VR. He noted that the counselor had discontinued job developer services and that there appeared to be communication issues regarding her new job goal, with the counselor asking her why she could not look for work without assistance. The DRO CAP Attorney then attended a meeting with the client and the branch manager at her local office. At the meeting, the branch manager agreed to change the clients counselor and start from scratch on a new IPE. Since the clients counselor was changed services have resumed, and she is currently in the new IPE development process. The client and her counselor now have communication that is more effective. <p><p>Case Summary 2)Client had a closed case file with VR. When client was receiving VR services, several issues occurred. She felt she was not given adequate resources to prepare for a test, needed for a technical certification, which she later failed. She also received a job through a job developer that she felt was inappropriate. The DRO CAP attorney reviewed the clients VR file and determined that case closure was proper due to a long period where client was unable to participate in services. However, the DRO CAP attorney advised client on the process for re-applying for services and contacted the branch manager at clients office to let her know of some of the clients concerns. The DRO CAP attorney then monitored the case as client attended orientation and intake. The DRO CAP attorney advised client of timelines for eligibility and plan development, and she had no further issues. <p><p>Case Summary 3)The client had an IPE to attend cosmetology school. The Vocational Rehabilitation Center was not timely completing paperwork with the financial aid office so she could enroll for classes. The DRO CAP Attorney reviewed the VR file then discussed the situation with the VR branch manager. The paperwork was promptly completed and client began classes. <p><p>Case Summary 4) Client was receiving services from OCB. Her employment goal necessitated a home computer. The IT worker did not adequately set up the computer so that it was accessible. The Oregon Commission for the Blind (OCB) then closed clients VR file, stating that she was difficult to work with. OCB thereby improperly closed client file and additionally was failing to address secondary disabilities. The DRO CAP attorney intervened with representation in a due process hearing. The Administrative Law Judge issued a summary order requiring OCB to re-open the service file and resume VR services. <p><p>
Certification
Approved
Robert C. Joondeph
Executive Director
2016-12-27
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