RSA-227 for FY-2016: Submission #893

Michigan
9/30/2016
General Information
Designated Agency Identification
Michigan Protection & Advocacy Service Inc.
4095 Legacy Parkway
Suite 500
Lansing
MI
48911
http://www.mpas.org
(800) 288-5923
(800) 288-5923
Operating Agency (if different from Designated Agency)
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Additional Information
Brian Sabourin
Brian Sabourin
(517) 487-1755
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Part I. Non-case Services
A. Information and Referral Services (I&R)
102
6
1
2
9
80
200
B. Training Activities
1
25
(a) Social Security benefits (b) To assist in their understanding of Social Security benefits and how to better plan for employment using work incentives. (c) To both professionals of social service agencies and social security beneficiaries. <p><p>
C. Agency Outreach
In conjunction with other funders, MPAS staff members participated in 10 outreach events for individuals that included information about the CAP program. The 783 individuals who attended these events included both professionals who work with persons with disabilities and individuals with disabilities.<p>The 10 presentations included:<p>Homeless Connect - Bay County Homeless Connect - Clare County Homeless Connect - Dickinson County Homeless Connect - Gratiot County Homeless Connect - Iron County Homeless Connect - Lansing Homeless Connect for Kids - Lansing Homeless Connect - Oceana County Homeless Connect - St. Ignace Homeless Connect - Taylor <p><p>
D. Information Disseminated To The Public By Your Agency
0
13
0
7989
10
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n/a <p><p>
E. Information Disseminated About Your Agency By External Media Coverage
In FY 2016, MPAS accumulated 263 new Facebook friends/likes. Since launching the MPAS Facebook page in August 2009, MPAS has accumulated 1,635 Facebook friends/likes. <p><p>During FY 2016, the MPAS website had 29,432 visitors. Of those visitors, there were a total of 39,495 sessions. Of these total users, 73.56% were new visitors who had never been to mpas.org before. <p><p>
Part II. Individual Case Services
A. Individuals served
37
78
115
0
39
B. Problem areas
0
44
46
13
0
10
0
7
C. Intervention Strategies for closed cases
3
26
49
1
2
1
82
D. Reasons for closing individuals' case files
42
1
14
3
0
14
1
1
6
0
0
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n/a <p><p>
E. Results achieved for individuals
32
1
8
3
16
14
5
3
0
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n/a <p><p>
Part III. Program Data
A. Age
1
13
32
63
6
115
B. Gender
54
61
115
C. Race/ethnicity of Individuals Served
3
1
0
45
0
63
0
3
D. Primary disabling condition of individuals served
0
2
1
0
0
1
7
0
9
5
1
3
7
3
1
1
0
0
1
8
30
1
1
2
4
18
0
0
0
6
1
0
2
0
115
E. Types of Individuals Served
12
0
97
1
4
1
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
3
MPAS serves on the Michigan Council for Rehabilitation Services (MCRS). The Rehabilitation Council advises both the Bureau of Services for Blind Persons (BSBP) and the Michigan Rehabilitation Services (MRS) in development of the state plan and completion of the federally required needs assessment. The Council also assists with customer satisfaction surveys, training or employment opportunities, and completion of the required annual report on the status of VR services in Michigan. As part of involvement with the MCRS, MPAS CAP director hosted award ceremonies at both BSBP and MRS promoting best practices in employment supports. Although the activities for the Council are important, MPAS highest priority is to provide advice and express the concerns of people with disabilities regarding vocational rehabilitation. <p><p>MPAS submitted comments on the Workforce Innovation and Opportunity Act (WIOA) combined state work plan, advocating for increased support for competitive, integrated employment. The plan was revised and resubmitted for additional comment with positive changes suggesting the state would work harder to coordinate and revise services to promote competitive integrated employment. MPAS also advocated for the Governors adoption of an &quot;Employment First&quot; policy. Although the policy included services from community rehabilitation organizations and other sheltered employment providers as part of its language, it still embraced competitive, integrated employment as the first option for people with disabilities. Finally, MPAS successfully advocated in persuading the state Developmental Disabilities Council to adopt a position to repeal the state subminimum wage for people with disabilities. <p><p>The MPAS Employment Team Director participates in the MRS Policy Cadre. As a member of the Policy Cadre, MPAS has the opportunity to influence changes impacting the delivery of VR services to MRS consumers by participating in review and writing of policy and procedures. MPAS was involved in discussing several policy issues during Policy Cadre meetings including: IPE extensions; MRS application; confidentiality and release of information; interpreter services; supported employment; and implementation of trial work experience. Through MPAS involvement we were able to voice concerns and improve the polices. <p><p>
B. Litigation
3
0
3
Two cases involved clients who are sisters. Both individuals contacted Michigan Protection & Advocacy Service, Inc. (MPAS) after learning Michigan Rehabilitation Services (MRS) determined it would not issue payment for their last semesters at Gallaudet and Siena Heights University. An MPAS attorney advised the clients to file administrative appeals. MPAS investigated further, attempted to negotiate with the Attorney Generals office, and represented the clients in prehearing conference calls with the Administrative Law Judge (ALJ). It wasnt until the ALJ implied she would rule in the clients favor against the motion for dismissal that the AGs office was willing to have a discussion on the substantive issues. MPAS facilitated a settlement with MRS, by which MRS assisted in providing financial support for both clients last semesters in school. <p><p>Client contacted Michigan Protection and Advocacy Service, Inc. (MPAS) seeking legal representation in her appeal of a Michigan Rehabilitation Services (MRS) decision to cap her tuition assistance at the Art Institute of Pittsburg. Her case was initially dismissed by the Administrative Law Judge before a hearing could be held, but MPAS appealed that decision to the Circuit Court in Ingham County. MPAS was successful on appeal, and the clients case was remanded back to the Administrative Court for hearing. Once back in the Administrative Court, a motion for summary disposition was filed on the clients behalf and extensive briefing was done to argue the extent of the Administrative Law Judges power to award relief. Before the hearing on the clients motion for summary disposition, MRS offered to settle the clients claim in exchange for the sum of $16,000. The client agreed to accept this amount in exchange for dismissing the case against MRS. <p><p>
Part V. Agency Information
A. Designated Agency
External-Protection and Advocacy agency
Michigan Protection & Advocacy Services
No
n/a
B. Staff Employed
Admin/IS/HR/Finance 9.8%0.37<p>Support Staff21.2%0.80<p>Advocate45.1%1.70<p>Attorney 2.7%0.10<p>Director18.6%0.70<p>Executive 2.7%0.10 100%3.77 <p><p>
Part VI. Case Examples
Case Examples
Client contacted MPAS to investigate why Michigan Rehabilitation Service (MRS) was not providing assistance with attending school. During our investigation, it was discovered the client needed to provide additional financial information to MRS in order for them to assist. Once the client provided the information, he was able to enroll in school and MRS assisted with tuition, books and other related expenses. <p><p>Client contacted MPAS to investigate a denial of transportation assistance from Michigan Rehabilitation Service (MRS). After MRS informed the client they would assist her with the purchase of a vehicle, they later denied the assistance after receiving some diagnostic testing results. After talking with MRS, it was suggested the client apply for transportation service through Access Routes Commute System which assists people to and from work when the bus system doesnt work for them. The Client was then approved for this service. <p><p>Client contacted MPAS to investigate why Michigan Rehabilitation Service (MRS) would not provide her with college supports. Throughout our investigation, MPAS was able to provide the client with advice, references and information on how to appeal the denial of services. As a result, the client was able to meet with MRS, which then decided to pay for its portion of the college supports which were initially written in the clients Individual Plan for Employment (IPE). Client contacted MPAS to investigate why Michigan Rehabilitation Service (MRS) was not providing him with appropriate work space accommodations. To investigate the clients concerns, a MPAS advocate spoke with the clients MRS counselor who the client would be provided the accommodations he required. After informing the client MRS would provide the accommodations, the client later called and informed his advocate MRS had provided the funding necessary to make the accommodations. <p><p>Client contacted MPAS to investigate why MRS would not provide assistance with transportation to get to and from work. The advocate advised the client on how MRS policy worked in regard to transportation and car purchases. The advocate then spoke to the clients MRS counselor and discussed the clients needs for transportation. As a result, the client and the counselor were able to discuss transportation needs, and MRS agreed to assist with the purchase of vehicle. <p><p>Client contacted MPAS to investigate why Michigan Rehabilitation Service (MRS) would not provide the services listed in his Individualized Plan for Employment (IPE) as well as being assigned a new counselor. When the advocate first spoke with the client he said he had been working with MRS for the past several months and there was a misunderstanding about what types of jobs he was interested in. This was very frustrating since the client had previously completed Certified Nursing Assistant (CNA) training. The MPAS advocate contacted MRS and was able to assist the cli
Certification
Approved
Elmer L. Cerano
MPAS Executive Director
2016-12-14
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