RSA-227 for FY-2016: Submission #883

Guam
9/30/2016
General Information
Designated Agency Identification
PARENTS-AGENCIES NETWORKING INC. (PAN INC)
DOS AMANTES PLAZA SUITE 206
1350 N. MARINE CORPS DRIVE, UPPER TUMON
TAMUNING
GU
96913
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Operating Agency (if different from Designated Agency)
PARENTS-AGENCIES NETWORKING INC. (PAN INC)
DOS AMANTES PLAZA SUITE 206
1350 N. MARINE CORPS DRIVE, UPPER TUMON
TAMUNING
96913
Guam
gcap671@gmail.com
http://guamgetcare.org
(671) 646-4227
(671) 646-4227
Additional Information
EDMUND CRUZ
(671)646-4227
(671) 646-4227
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Part I. Non-case Services
A. Information and Referral Services (I&R)
280
8
0
11
76
250
625
B. Training Activities
3
290
(A) Our high quality training on Due Process Hearing for Vocational Rehabilitation, Disability Rights Education and Training, Workforce Innovation (Opportunity Act of 2014, Pre-Employment Transition Services (PETS) <p><p>(B) Training is primarily provided to mainstream service providers such as service organizations, community rehabilitation providers, schools, colleges, universities and other non-profit organizations to raise their disability competence and confidence. <p><p>(C) Our training provides and capacity building of peer support groups to assist students transitioning to DVR, groups of people who have autism blind,deaf blind, and vision impaired, homeless, and mentally ill and parents of persons with disabilities. <p><p>
C. Agency Outreach
This year, the Guam Client Assistance Program continue to develop collaborative programs with other agencies to deliver information sessions on disability rights and advocacy, Social Security disability, employment, health care, housing, medicare, post secondary education to over 625 people across the island of Guam. This was in response to requests of people with disability, community organizations,Department of Public Health and Human Services No Wrong Door Program, Guam Behavioral Wellness and Health Center, University of Guam (UOG) and Guam Community College (GCC), FSM Community Care (FSMCC), Palau Community of Guam. The Guam Client Assistance Program continued to provide mentoring supports to many individual and groups of people with disabilities and their associates with rights related problems in order to build self-advocacy skills and personal capacity to resolve complaints themselves. <p><p>
D. Information Disseminated To The Public By Your Agency
3
5
1
500
9
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National Disability Rights Network (NDRN) Annual Conference June 2016 Washington, D.C. <p><p>National Legal Aide Defender Association (NLADA) Equal Justice Conference June 2016 Washington, D.C. <p><p>Pacific Rim Annual Conference April 2016 Honolulu, Hawaii <p><p>
E. Information Disseminated About Your Agency By External Media Coverage
The Guam Client Assistance Program was quoted in the local media outlets that featured contributions from our clients and members. GUAM DAILY POST MARIANAS BUSINESS JOURNAL (MBJ) PACIFIC ISLAND TIMES E-GUAM DIRECTORY ISLAND DIRECTORY PACIFIC NOTE Issues we were at the forefront of commenting GUAM WORKFORCE INNOVATIONS AND OPPORTUNITY ACT OVERWORKED, UNDERSTAFFED AGENCY HAMPERS SERVICES FOR PEOPLE WITH DISABILITIES. DISABILITY EMPLOYMENT ON GUAM <p><p>
Part II. Individual Case Services
A. Individuals served
29
34
63
26
63
B. Problem areas
138
14
12
26
0
21
7
4
C. Intervention Strategies for closed cases
15
9
6
3
7
4
44
D. Reasons for closing individuals' case files
7
9
4
10
2
2
3
4
6
0
2
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E. Results achieved for individuals
18
15
8
3
9
5
0
1
1
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Part III. Program Data
A. Age
14
16
20
11
2
63
B. Gender
26
37
63
C. Race/ethnicity of Individuals Served
0
0
22
2
34
5
0
0
D. Primary disabling condition of individuals served
1
5
0
1
0
4
11
0
4
5
0
1
4
2
1
2
0
1
4
4
4
0
0
0
0
2
1
0
0
4
1
1
0
0
63
E. Types of Individuals Served
34
0
49
5
11
3
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
3
The Client Assistance Program worked with Guam Division of Vocational Rehabilitation to ensure that the agencys mission to help Guamanians with disabilities obtain and retain employment and maximize their ability to live independently. is being carried out in accordance with its strategic plan, and plan for a periodic review and modification of programs to meet the continuously increasing number of participants in the VR system. As noted in the previous fiscal year reports of the Guam Assistance Program, the Guam Division of Vocational Rehabilitation has difficulties recruiting for key personnel vacancies such as Administrator, Program Coordinator, Supervisor and VR Counselors because of the academic requirements of the job. In 2013, a VR Administrator was hired from the state of Alaska only to resigned three months later and the position was left open again until the present time. <p><p>
B. Litigation
0
0
0
The Guam Client Assistance Program continues to work with the Guam Legal Services Corporation as a Legal Back Up provider as required by our State Assurances, however, as with most CAP agencies, we always reached an agreement to resolve the client disputes without going to litigation by using other forms of alternative dispute resolution (ADR), mediation, negotiation and arbitration if necessary without the need for court proceedings. <p><p>
Part V. Agency Information
A. Designated Agency
External-other nonprofit agency
PARENTS-AGENCIES NETWORKING INC. (PAN)
No
PARENTS-AGENCIES NETWORKING, INC.(PAN)
B. Staff Employed
For the Fiscal Year 2016 (FY16), the Guam Client Assistance Program has only two (2) paid staff, Edmund Cruz, the Guam CAP Director and Rei Esteban, the Administrative Assistant whose salary is funded under Section 112 of the Rehabilitation Act as amended by the Workforce Innovation Opportunity Act of 2014 (WIOA). <p><p>The Guam CAP Director is responsible for managing operations relating to<p>case manage<p>
Part VI. Case Examples
Case Examples
This Fiscal Year 2016, Guam Client Assistance Program have continued to deliver individual advocacy supports to individual with disabilities receiving and applying for services with the Guam Division of Vocational Rehabilitation (GDVR), which everyone agreed that it has a substantial shortage of qualified Vocational Rehabilitation Counselors which currently have only four (5) VR Counselors. Our systemic advocacy aims to achieve fundamental positive change and full implementation of the Workforce Improvement Opportunity Act of 2014 (WIOA) on Guam by providing services to students with disabilities in transition which is a key priority issue for CAP. The direction of our systemic advocacy is guided by the concerns that transition services for students with disabilities should continually be improved. In 2016, the Client Assistance Program have an increase of clients up to 18 years old as compared to last year by 10% because of of our outreach and local media stories in the Marianas Business Journal (MBJ), The Guam Daily Post, and the Pacific Island Times. <p><p>The Guam Client Assistance Program has also been working with Guam Division of Vocational Rehabilitation to resolve systemic issues in the delivery of vocational rehabilitation services to its clients. It is anticipated that new VR Counselors will be hired, foremost to the job requirements to be a Vocational Rehabilitation Counselor in addition to a college degree, one must have a Certification in Rehabilitation Counseling which is often provided by San Diego State University. It does not come then into a surprise that there are many DVR clients who asked CAP for intervention and have expressed their dissatisfaction with the services. But the ostensibly low level of success in service provision cannot be attributed to lack of funds.Between 2010 and 2013, Guam relinquished $2.88 million and in 2016, $47,284.00 federal funds were relinquished to DVRs inability to expend the funds. <p><p>The Guam Client Assistance Program presents the following case examples for this year: <p><p>On September 2016, the Guam Client Assistance Program provided intensive group advocacy to individuals who are blind and visually impaired who were experiencing difficulties with the vocational rehabilitation services provided by the Guam Division of Vocational Rehabilitation.The group came together to address important ongoing issues and educate themselves on how to file for a due process hearing presented on alternative formats provided by CAP.<p>Following a referral by a concerned friend of the client, GC, a 45 years old male who is blind requested to change his Individualized Plan for Employment as a Certified Orientation and Mobility Instructor to assist other blind clients was extremely worried that his Vocational Rehabilitation Counselor is not paying enough attention to his request to change his IPE into Self-Employment because it took so long for DVR to provide him the Assistive Devices that he ne
Certification
Approved
EDMUND CRUZ
GUAM CAP DIRECTOR
2016-12-23
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