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RSA-227 for FY-2021: Submission #1221

New Hampshire
09/30/2021
General Information
Designated Agency Identification
NH Governor's Commission on Disability
54 Regional Drive, Suite 5
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Concord
NH
03301
603-271-2773
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1-800-852-3405
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Operating Agency (if different from Designated Agency)
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Additional Information
Lorrie J. Ripley
Lorrie J. Ripley
603-271-2773
lorrie.j.ripley@gcd.nh.gov
Part I. Non-case Services
A. Information and Referral Services (I&R)
9
2
0
21
37
1
70
B. Training Activities
9
217
Training topics included disability etiquette/ awareness, Title 1 of the Americans with Disabilities Act, STABLE NH accounts and the ability to work & save, reasonable accommodations, and the role of the Client Assistance Program (CAP).

The CAP in conjunction with the GCD provides a broad base of support for NH citizens relative to disability. Trainings are designed for each requesting group based on topics of interest and requested materials.

Groups receiving training included new Vocational Rehabilitation staff, individuals with disabilities, agency staff, Project SEARCH participants and parents, parent groups, NH Bar Association, managed care company benefits specialists, Newsline for the Blind - NH Chapter, and Services for the Blind and Visually Impaired (SBVI).
C. Agency Outreach
CAP collaborates with provider agencies state wide.
D. Information Disseminated To The Public By Your Agency
0
0
0
1297
0
0
none
E. Information Disseminated About Your Agency By External Media Coverage
N/A
Part II. Individual Case Services
A. Individuals served
0
18
18
18
3
B. Problem areas
15
8
7
1
0
3
0
0
C. Intervention Strategies for closed cases
6
8
3
0
0
1
18
D. Reasons for closing individuals' case files
7
3
0
1
0
2
2
0
3
0
0
0
N/A
E. Results achieved for individuals
4
1
0
0
0
4
0
5
2
2
1. closed VR case and exited services
2. no response
Part III. Program Data
A. Age
1
1
5
10
1
18
B. Gender
11
7
18
C. Race/ethnicity of Individuals Served
0
0
0
0
0
16
0
2
D. Primary disabling condition of individuals served
1
0
0
0
1
0
2
0
0
0
0
0
0
2
0
0
0
0
0
2
3
0
0
0
1
2
3
1
0
0
0
0
0
0
18
E. Types of Individuals Served
0
0
9
0
1
8
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
0
N/A
B. Litigation
0
0
0
N/A
Part V. Agency Information
A. Designated Agency
External-other public agency
NH Governor's Commission on Disability
No
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B. Staff Employed
Responsible to coordinate the provision of statewide information and referral, negotiation, medication, and advocacy services for individuals with disabilities seeking or receiving vocational services authorized under the Rehabilitation Act of 1973, as amended (the Act).
One full time position dedicated entirely to CAP activities–Ombudsman.

OMBUDSMAN Location:US:NH:CONCORD
Employment Type:Classified FT Perm w/BenCategory:

Description: State of New Hampshire Job Posting Governor's Commission on Disability Ombudsman

Summary:Under the direction and supervision of the Executive Director of the Governor's Commission on Disability (GCD), as the designated agency to conduct the Client Assistance Program (CAP), the successful candidate will be responsible to coordinate the provision of statewide information and referral, negotiation, mediation and advocacy services for individuals with disabilities seeking or receiving vocational services authorized under the Rehabilitation Act of 1973, as amended (the Act).

Responsibilities:Maintains basic statutory and regulatory compliance with Section 112 of the Act, 34 CFR 361.70 and the Governor's Assurances submitted to the Rehabilitation Services Administration.Reviews complaints pertaining to the delivery of rehabilitation services provided under the Act. Exercises judgment and provides individual and/or systemic advocacy to resolve consumer complaints. Ensures that individuals with disabilities receive Rehabilitation Act funded services to which they are entitled.Researches and maintains information about laws and regulations pertaining to the Act in order to advise, assist, or represent individuals with disabilities who pursue administrative or legal remedies and to ensure the protection of their right to services authorized under the Act and under Title I of the Americans with Disabilities Act, where appropriate.Supervises and trains staff who assist with the provision of services to individuals with disabilities in order to ensure that program policies and procedures are uniformly applied to all applicants for services.

Identifies, analyzes, and monitors problem areas in the delivery of rehabilitation services to individuals with disabilities. May meet with state agencies and other entities to articulate problem areas and to recommend policy changes or other methods of improving agency performance.Informs and advises individuals with disabilities of services available under the Act in order to increase awareness of and access to rehabilitation services authorized under the Act.Develops and implements policies and procedures in order to report to federal and state agencies the activities of and services provided by the Client Assistance Program.Conducts oneself with a cooperative and courteous demeanor. Adheres to the Executive Director's standards on attendance, quantity of work, quality of work, job knowledge, communications, dependability, initiative, safety and personal appearance.Prepares weekly reports to the Executive Director of the GCD including, but not limited to a summary of complaints, incidences, and work schedule for the following week, and provides annual, quarterly and other allied reports.Works with all members of the GCD and other state and federal programs within the GCD to assist in the fulfillment and compliance of the GCDs statutory responsibilities.At the request of the Executive Director, may participate on any committee affiliated with the GCD, as well as seminars, presentations,etc.Minimum Qualifications:Education: Masters degree from a recognized college or university with major study in law-related studies, nursing, public health,human services, education, behavioral sciences, social work, social sciences, rehabilitation counseling, public administration,gerontology, or a related field. Each additional year of approved formal education may be substituted for one year of required work experience.Experience: Four years experience: working as an advocate or representing clients in adversary hearing proceedings; conducting civil rights investigations; coordinating programs for the disabled, elderly, disadvantaged, and/or mentally ill; or related experience. OR Education: Bachelors degree from a recognized college or university with major study in law-related studies, nursing, public health,human services, education, behavioral sciences, social work, social sciences, rehabilitation counseling, public administration,gerontology, or a related field.Experience: Five years experience: working as an advocate or representing clients in adversary hearing proceedings; conducting civil rights investigations; coordinating programs for the disabled, elderly, disadvantaged, and/or mentally ill; or related experience.PREFERRED QUALIFICATIONS: Juris Doctorate or Masters Degree preferred

Executive Director of the Governor’s Commission on Disability (GCD) also provides oversight of NH CAP and participates in medication and fair hearings as necessary when warranted.
Business Administrator of the GCD provides financial oversight of funds and reconciles monthly expenses to internal reports. Business Administrator also attends to monthly drawdowns of funds and reconciling said funds into state system to cover CAP expenses.
Administrative Support is also provided to the NH CAP by the GCD Administrative Secretary by way of answering and routing phone calls, assisting with mailings and conference preparation, and routine office business relative to CAP activities.
Part VI. Case Examples
Case Examples
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Certification
Approved
Charles J. Saia
Executive Director
2021-12-31
OMB Notice

OMB Control Number: 1820-0528, approved for use through 07/31/2023

According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. Public reporting burden for this collection of information is estimated to average 16 hours per response, including time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. The obligation to respond to this collection is required to obtain or retain a benefit (Section 13 of the Rehabilitation Act, as amended). Send comments regarding the burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to U.S. Department of Education, Washington, D.C. 20202-4537 or email ICDocketMgr@ed.gov and reference the OMB Control Number 1820-0528. Note: Please do not return the completed form to this address.