U.S. flag

An official website of the United States government

RSA-227 for FY-2021: Submission #1172

Wisconsin
09/30/2021
General Information
Designated Agency Identification
Department of Agriculture, Trade and Consumer Protection
2811 Agriculture Drive
PO Box 8911
Madison
Wisconsin
53708
608-224-5071
{Empty}
608-224-5069
{Empty}
Operating Agency (if different from Designated Agency)
{Empty}
{Empty}
{Empty}
{Empty}
{Empty}
{Empty}
{Empty}
{Empty}
{Empty}
{Empty}
{Empty}
{Empty}
{Empty}
Additional Information
Deb Henderson-Guenther
Deb Henderson-Guenther
608-224-5071
deb.hendersonguenther@wisconsin.gov
Part I. Non-case Services
A. Information and Referral Services (I&R)
107
2
0
6
81
10
206
B. Training Activities
3
46
The CAP Director provided 2 trainings in 2021 entitled: Introduction to CAP. One training was provided in January of 2021 and the other in May of 2021. Purpose of this training is to provide the history of the Rehabilitation Act, CAP's purpose within the context of the Rehabilitation Act and the role CAP can play in the Vocational Rehabilitation (VR) process. This training is provided to all new vocational rehabilitation staff during the DSU's Comprehensive New Staff Training. Attendees were VR counselors, VR specialists, VR supervisors and VR financial specialists.

In September of 2021, the CAP Director along with one of the Vocational Rehabilitation District Director's provided a training on self-employment and the Division of Vocational Rehabilitation's (DVR) Business Assessment Scale (BAS) tool. The training covered why self-employment should be considered a viable employment outcome, the history of the BAS, how to use the BAS as a tool in the self-employment process and how to rate the BAS. A case example and role play were included as part of the training.
C. Agency Outreach
Wisconsin CAP was one of the sponsors of the 2020 Self Determination Conference. Day 1 of the Conference was entitled "Celebrating Our Diverse Community". A wide range of speakers represented various community groups including Latinx, Black, LGBTQ , Hmong and Native American Communities. Over 700 persons with disabilities and those that support them attended this virtual conference. The Wisconsin CAP had a 1/2 page "ad" regarding the CAP Program and the range of services CAP can provide. Impact of this sponsorship is unknown.
D. Information Disseminated To The Public By Your Agency
0
0
0
0
1
0
{Empty}
E. Information Disseminated About Your Agency By External Media Coverage
N/A
Part II. Individual Case Services
A. Individuals served
14
25
39
1
7
B. Problem areas
35
20
23
0
3
3
1
0
C. Intervention Strategies for closed cases
1
13
6
0
13
0
33
D. Reasons for closing individuals' case files
15
5
5
1
0
2
4
0
1
0
0
0
{Empty}
E. Results achieved for individuals
13
0
0
2
10
2
2
3
0
0
{Empty}
Part III. Program Data
A. Age
1
5
5
24
4
39
B. Gender
21
18
39
C. Race/ethnicity of Individuals Served
2
0
2
10
0
25
2
0
D. Primary disabling condition of individuals served
2
2
0
0
2
1
2
0
2
2
0
2
0
2
0
0
0
0
1
1
5
2
0
4
1
5
0
0
0
3
0
0
1
1
41
E. Types of Individuals Served
0
3
36
1
0
0
Part IV. Systemic Activities and Litigation
A. Non-Litigation Systemic Activities
3
The CAP Director provided consultation to the Department of Agriculture, Trade and Consumer Protection's (DATCP) Office of the Secretary during negotiations with the DSU about revamping their existing business policy. This policy has significantly impacted the number of farmers the Designated State Unit (DSU) served. The DSU did revise their existing business policy and implemented the new policy on July 1, 2021. The DSU will be sharing data on the new policy with the Wisconsin Rehabilitation Council each quarter to determine if the revamped policy resulted in the impact intended i.e. serving more farmers with disabilities.

In March of 2021, the CAP Director met with the DSU senior leadership team to discuss how the DSU's training grant formulary is not applying the expected family contribution and any grant monies (comparable benefits) awarded to the Cost of Attendance (COA) in the same way that the Department of Education calculates the financial aid package. The Department of Education calculates the (COA) minus Expected Family Contribution (EFC) equals the unmet financial need. The COA is an estimate of what it will cost for the student to go to school, in most cases for two semesters or three quarters. COA is more than just tuition & fees, it includes room and board, books and supplies, transportation, and miscellaneous personal expenses. Currently, the DSU substracts the room and board and personal miscellaneous expenses from the COA. This results in the entire EFC and all of the student's grant monies being applied to only the tuition/fees, books/supplies and transportation costs. The CAP Director will be presenting information about this issue to the Wisconsin Rehabilitation Council in November of 2021.

In 2015, the Wisconsin DSU discontinued purchasing and repairing vehicles. The CAP Director has been working w/members of the Wisconsin Rehabilitation Council to identify and reduce employment related transportation barriers and increase access to DVR funding for vehicle purchases, vehicle modifications, and maintenance of vehicles for individual consumers. This issue is in the current State Plan and will be addressed again in the next State Plan.

B. Litigation
0
0
0
{Empty}
Part V. Agency Information
A. Designated Agency
External-other public agency
Department of Agriculture, Trade and Consumer Protection
No
{Empty}
B. Staff Employed
Full-Time 100% 1 Client Assistance Program Director Position for FFY 21.

Full-Time 100% 1 CAP Advocate Position was on indefinite hold in FFY 21.

Half-Time 50% 1 Office Associate Position from 2/15/21 -10/15/21.
Part VI. Case Examples
Case Examples
Client contacted CAP for assistance in trying to understand how she could identify a job goal that would allow her to re-enter the workforce earning a salary similar to her pre-injury wages. The client had been a union journeyman carpenter since 1989 making approximately $70,000/year. In 2018, the client injured her shoulder while on the job. This injury resulted in the client needing surgery on her shoulder. She subsequently developed osteoarthritis resulting in permanent restrictions. The client cannot engage in overhead work unless absolutely necessary and cannot lift more than 10 pounds overhead. The Vocational Rehabilitation Counselor (VRC) had written an IPE with the long-term job goal listed as office worker. This is not the type of work the client wanted to do. Through negotiations with the VRC, the client participated in a vocational evaluation. The IPE was then amended. The job goal was changed to civil engineering technician and included the training and services necessary to reach the goal.

Client had requested that the Division of Vocational Rehabilitation (DVR) assist her with purchasing an ambulatory wheelchair. The request was denied by DVR citing that the wheelchair evaluation showed that the current barrier to mobility was primarily related to traveling to and from college classes in the late afternoon. DVR viewed these barriers as being school related and indicated that the University would be responsible for providing accommodations to address this barrier. After receiving the denial, the client contacted CAP. In reviewing the medical records, it was noted that the client is diagnosed with Postural Orthostatic Tachycardia Syndrome (POTS) and fibromyalgia. POTS is a blood circulation disorder which can cause severe fatigue, light headedness and brain fog. The request for the wheelchair purchase was revisited with the VRC and the VR supervisor. CAP then worked w/the client to obtain an updated letter from the client's doctor indicating that the client could not manage her daily routine due to significant fatigue and pain issues related to her POTS. That she is unable to consistently and safely ambulate due to activity intolerance and frequent falls. After all comparable benefits had been explored and exhausted, the VRC amended the IPE to include the cost of the wheelchair that was not covered by the parent's insurance.

Certification
Approved
Deb Henderson Guenther
Client Assistance Program Director
2021-10-17
OMB Notice

OMB Control Number: 1820-0528, approved for use through 07/31/2023

According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. Public reporting burden for this collection of information is estimated to average 16 hours per response, including time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. The obligation to respond to this collection is required to obtain or retain a benefit (Section 13 of the Rehabilitation Act, as amended). Send comments regarding the burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to U.S. Department of Education, Washington, D.C. 20202-4537 or email ICDocketMgr@ed.gov and reference the OMB Control Number 1820-0528. Note: Please do not return the completed form to this address.