ED/OSERS/RSA
Rehabilitation Services Administration
ED

Published February 16, 2017.   Print   Print preview   Export to MS Word   Export to Excel  

State Plan for the State Vocational Rehabilitation Services Program and
State Plan Supplement for the State Supported Employment Services Program
Oklahoma Department of Rehabilitation Services State Plan for Fiscal Year 2015 (submitted FY 2014)

Preprint - Section 1: State Certifications

1.1 The Oklahoma Department of Rehabilitation Services is authorized to submit this State Plan under Title I of the Rehabilitation Act of 1973, as amended [1] and its supplement under Title VI, Part B, of the Rehabilitation Act [2].

1.2 As a condition for the receipt of federal funds under Title I, Part B, of the Rehabilitation Act for the provision of vocational rehabilitation services, the Oklahoma Department of Rehabilitation Services [3] agrees to operate and administer the State Vocational Rehabilitation Services Program in accordance with the provisions of this State Plan [4], the Rehabilitation Act, and all applicable regulations [5], policies and procedures established by the secretary. Funds made available under Section 111 of the Rehabilitation Act are used solely for the provision of vocational rehabilitation services under Title I of the Rehabilitation Act and the administration of the State Plan for the vocational rehabilitation services program.

1.3 As a condition for the receipt of federal funds under Title VI, Part B, of the Rehabilitation Act for supported employment services, the designated state agency agrees to operate and administer the State Supported Employment Services Program in accordance with the provisions of the supplement to this State Plan [6], the Rehabilitation Act and all applicable regulations [7], policies and procedures established by the secretary. Funds made available under Title VI, Part B, are used solely for the provision of supported employment services and the administration of the supplement to the Title I State Plan. Yes

1.4 The designated state agency and/or the designated state unit has the authority under state law to perform the functions of the state regarding this State Plan and its supplement. Yes

1.5 The state legally may carry out each provision of the State Plan and its supplement. Yes

1.6 All provisions of the State Plan and its supplement are consistent with state law. Yes

1.7 The (enter title of state officer below) Yes

Executive Director

... has the authority under state law to receive, hold and disburse federal funds made available under this State Plan and its supplement.

1.8 The (enter title of state officer below)... Yes

Executive Director

... has the authority to submit this State Plan for vocational rehabilitation services and the State Plan supplement for supported employment services.

1.9 The agency that submits this State Plan and its supplement has adopted or otherwise formally approved the plan and its supplement. Yes

State Plan Certified By

As the authorized signatory identified above, I hereby certify that I will sign, date and retain in the files of the designated state agency/designated state unit Section 1 of the Preprint, and separate Certification of Lobbying forms (Form ED-80-0013; available at https://www.ed.gov/fund/grant/apply/appforms/ed80-013.pdf) for both the vocational rehabilitation and supported employment programs.

Signed?Yes

Name of SignatoryJoe D. Cordova

Title of SignatoryExecutive Director

Date Signed (mm/dd/yyyy)06/25/2014

Assurances Certified By

At the request of RSA, the designated state agency and/or the designated state unit provide the following assurance(s), in addition to those contained within Section 2 through 8 below, in connection with the approval of the State Plan for FY 2015No

Section 1 Footnotes

[1] Public Law 93 112, as amended by Public Laws 93 516, 95 602, 98 221, 99 506, 100-630, 102-569, 103-073, and 105-220.

[2] Unless otherwise stated, "Rehabilitation Act" means the Rehabilitation Act of 1973, as amended.

[3] All references in this plan to "designated state agency" or to "the state agency" relate to the agency identified in this paragraph.

[4] No funds under Title I of the Rehabilitation Act may be awarded without an approved State Plan in accordance with Section 101(a) of the Rehabilitation Act and 34 CFR part 361.

[5] Applicable regulations include the Education Department General Administrative Regulations (EDGAR) in 34 CFR Parts 74, 76, 77, 79, 80, 81, 82, 85 and 86 and the State Vocational Rehabilitation Services Program regulations in 34 CFR Part 361.

[6] No funds under Title VI, Part B, of the Rehabilitation Act may be awarded without an approved supplement to the Title I State Plan in accordance with Section 625(a) of the Rehabilitation Act.

[7] Applicable regulations include the EDGAR citations in footnote 5, 34 CFR Part 361, and 34 CFR Part 363.

Preprint - Section 2: Public Comment on State Plan Policies and Proceduress

2.1 Public participation requirements. (Section 101(a)(16)(A) of the Rehabilitation Act; 34 CFR 361.10(d), .20(a), (b), (d); and 363.11(g)(9))

(a) Conduct of public meetings.

The designated state agency, prior to the adoption of any substantive policies or procedures governing the provision of vocational rehabilitation services under the State Plan and supported employment services under the supplement to the State Plan, including making any substantive amendments to the policies and procedures, conducts public meetings throughout the state to provide the public, including individuals with disabilities, an opportunity to comment on the policies or procedures.

(b) Notice requirements.

The designated state agency, prior to conducting the public meetings, provides appropriate and sufficient notice throughout the state of the meetings in accordance with state law governing public meetings or, in the absence of state law governing public meetings, procedures developed by the state agency in consultation with the State Rehabilitation Council, if the agency has a council.

(c) Special consultation requirements.

The state agency actively consults with the director of the Client Assistance Program, the State Rehabilitation Council, if the agency has a council and, as appropriate, Indian tribes, tribal organizations and native Hawaiian organizations on its policies and procedures governing the provision of vocational rehabilitation services under the State Plan and supported employment services under the supplement to the State Plan.

Preprint - Section 3: Submission of the State Plan and its Supplement

3.1 Submission and revisions of the State Plan and its supplement. (Sections 101(a)(1), (23) and 625(a)(1) of the Rehabilitation Act; Section 501 of the Workforce Investment Act; 34 CFR 76.140; 361.10(e), (f), and (g); and 363.10)

(a) The state submits to the commissioner of the Rehabilitation Services Administration the State Plan and its supplement on the same date that the state submits either a State Plan under Section 112 of the Workforce Investment Act of 1998 or a state unified plan under Section 501 of that Rehabilitation Act.

(b) The state submits only those policies, procedures or descriptions required under this State Plan and its supplement that have not been previously submitted to and approved by the commissioner.

(c) The state submits to the commissioner, at such time and in such manner as the commissioner determines to be appropriate, reports containing annual updates of the information relating to the:

  1. comprehensive system of personnel development;
  2. assessments, estimates, goals and priorities, and reports of progress;
  3. innovation and expansion activities; and
  4. other updates of information required under Title I, Part B, or Title VI, Part B, of the Rehabilitation Act that are requested by the commissioner.

(d) The State Plan and its supplement are in effect subject to the submission of modifications the state determines to be necessary or the commissioner requires based on a change in state policy, a change in federal law, including regulations, an interpretation of the Rehabilitation Act by a federal court or the highest court of the state, or a finding by the commissioner of state noncompliance with the requirements of the Rehabilitation Act, 34 CFR 361 or 34 CFR 363.

3.2 Supported Employment State Plan supplement. (Sections 101(a)(22) and 625(a) of the Rehabilitation Act; 34 CFR 361.34 and 363.10)

(a) The state has an acceptable plan for carrying out Part B, of Title VI of the Rehabilitation Act that provides for the use of funds under that part to supplement funds made available under Part B, of Title I of the Rehabilitation Act for the cost of services leading to supported employment.

(b) The Supported Employment State Plan, including any needed annual revisions, is submitted as a supplement to the State Plan.

Preprint - Section 4: Administration of the State Plan

4.1 Designated state agency and designated state unit. (Section 101(a)(2) of the Rehabilitation Act; 34 CFR 361.13(a) and (b))

(a) Designated state agency.

  1. There is a state agency designated as the sole state agency to administer the State Plan or to supervise its administration in a political subdivision of the state by a sole local agency.

  1. The designated state agency is a state agency that is primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities (Option A was selected/Option B was not selected).

  1. In American Samoa, the designated state agency is the governor.

(b) Designated state unit.

  1. If the designated state agency is not primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities, in accordance with subparagraph 4.1(a)(2)(B) of this section, the state agency includes a vocational rehabilitation bureau, division or unit that:

  1. is primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities and is responsible for the administration of the designated state agency's vocational rehabilitation program under the State Plan;
  2. has a full-time director;
  3. has a staff, at least 90 percent of whom are employed full-time on the rehabilitation work of the organizational unit; and
  4. is located at an organizational level and has an organizational status within the designated state agency comparable to that of other major organizational units of the designated state agency.

  1. The name of the designated state vocational rehabilitation unit is
Oklahoma Department of Rehabilitation Services

4.2 State independent commission or State Rehabilitation Council. (Sections 101(a)(21) and 105 of the Rehabilitation Act; 34 CFR 361.16 and .17)

The State Plan must contain one of the following assurances.

(a) The designated state agency is an independent state commission that

  1. is responsible under state law for operating or overseeing the operation of the vocational rehabilitation program in the state and is primarily concerned with the vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities in accordance with subparagraph 4.1(a)(2)(A) of this section.
  1. is consumer controlled by persons who:
    1. are individuals with physical or mental impairments that substantially limit major life activities; and
    2. represent individuals with a broad range of disabilities, unless the designated state unit under the direction of the commission is the state agency for individuals who are blind;
  1. includes family members, advocates or other representatives of individuals with mental impairments; and
  1. undertakes the functions set forth in Section 105(c)(4) of the Rehabilitation Act and 34 CFR 361.17(h)(4).

(b) The state has established a State Rehabilitation Council that meets the criteria set forth in Section 105 of the Rehabilitation Act, 34 CFR 361.17

(c) If the designated state unit has a State Rehabilitation Council, Attachment 4.2(c) provides a summary of the input provided by the council consistent with the provisions identified in subparagraph (b)(3) of this section; the response of the designated state unit to the input and recommendations; and, explanations for the rejection of any input or any recommendation.

(Option B was selected)

4.3 Consultations regarding the administration of the State Plan. (Section 101(a)(16)(B) of the Rehabilitation Act; 34 CFR 361.21)

The designated state agency takes into account, in connection with matters of general policy arising in the administration of the plan and its supplement, the views of:

(a) individuals and groups of individuals who are recipients of vocational rehabilitation services or, as appropriate, the individuals' representatives;
(b) personnel working in programs that provide vocational rehabilitation services to individuals with disabilities;
(c) providers of vocational rehabilitation services to individuals with disabilities;
(d) the director of the Client Assistance Program; and
(e) the State Rehabilitation Council, if the state has a council.

4.4 Nonfederal share. (Sections 7(14) and 101(a)(3) of the Rehabilitation Act; 34 CFR 80.24 and 361.60)

The nonfederal share of the cost of carrying out this State Plan is 21.3 percent and is provided through the financial participation by the state or, if the state elects, by the state and local agencies.

4.5 Local administration. (Sections 7(24) and 101(a)(2)(A) of the Rehabilitation Act; 34 CFR 361.5(b)(47) and .15)

The State Plan provides for the administration of the plan by a local agency. No

If "Yes", the designated state agency:

(a) ensures that each local agency is under the supervision of the designated state unit with the sole local agency, as that term is defined in Section 7(24) of the Rehabilitation Act and 34 CFR 361.5(b)(47), responsible for the administration of the vocational rehabilitation program within the political subdivision that it serves; and
(b) develops methods that each local agency will use to administer the vocational rehabilitation program in accordance with the State Plan.

4.6 Shared funding and administration of joint programs. (Section 101(a)(2)(A)(ii) of the Rehabilitation Act; 34 CFR 361.27)

The State Plan provides for the state agency to share funding and administrative responsibility with another state agency or local public agency to carry out a joint program to provide services to individuals with disabilities. No

If "Yes", the designated state agency submits to the commissioner for approval a plan that describes its shared funding and administrative arrangement. The plan must include:

(a) a description of the nature and scope of the joint program;
(b) the services to be provided under the joint program;
(c) the respective roles of each participating agency in the administration and provision of services; and
(d) the share of the costs to be assumed by each agency.

4.7 Statewideness and waivers of statewideness. (Section 101(a)(4) of the Rehabilitation Act; 34 CFR 361.25, .26, and .60(b)(3)(i) and (ii))

This agency is not requesting a waiver of statewideness.

(a) Services provided under the State Plan are available in all political subdivisions of the state.
(b) The state unit may provide services in one or more political subdivisions of the state that increase services or expand the scope of services that are available statewide under this State Plan if the:

  1. nonfederal share of the cost of these services is met from funds provided by a local public agency, including funds contributed to a local public agency by a private agency, organization or individual;

  1. services are likely to promote the vocational rehabilitation of substantially larger numbers of individuals with disabilities or of individuals with disabilities with particular types of impairments; and

  1. state, for purposes other than the establishment of a community rehabilitation program or the construction of a particular facility for community rehabilitation program purposes, requests in Attachment 4.7(b)(3) a waiver of the statewideness requirement in accordance with the following requirements:

  1. identification of the types of services to be provided;

  1. written assurance from the local public agency that it will make available to the state unit the nonfederal share of funds;

  1. written assurance that state unit approval will be obtained for each proposed service before it is put into effect; and

  1. written assurance that all other State Plan requirements, including a state's order of selection, will apply to all services approved under the waiver.

(c) Contributions, consistent with the requirements of 34 CFR 361.60(b)(3)(ii), by private entities of earmarked funds for particular geographic areas within the state may be used as part of the nonfederal share without the state requesting a waiver of the statewideness requirement provided that the state notifies the commissioner that it cannot provide the full nonfederal share without using the earmarked funds.

4.8 Cooperation, collaboration and coordination. (Sections 101(a)(11), (24)(B), and 625(b)(4) and (5) of the Rehabilitation Act; 34 CFR 361.22, .23, .24, and .31, and 363.11(e))

(a) Cooperative agreements with other components of statewide work force investment system.

The designated state agency or the designated state unit has cooperative agreements with other entities that are components of the statewide work force investment system and replicates those agreements at the local level between individual offices of the designated state unit and local entities carrying out the One-Stop service delivery system or other activities through the statewide work force investment system.

(b) Cooperation and coordination with other agencies and entities.

Attachment 4.8(b) (1)-(4) describes the designated state agency's:

  1. cooperation with and use of the services and facilities of the federal, state, and local agencies and programs, including programs carried out by the undersecretary for Rural Development of the United States Department of Agriculture and state use contracting programs, to the extent that those agencies and programs are not carrying out activities through the statewide work force investment system;

  1. coordination, in accordance with the requirements of paragraph 4.8(c) of this section, with education officials to facilitate the transition of students with disabilities from school to the receipt of vocational rehabilitation services;

  1. establishment of cooperative agreements with private nonprofit vocational rehabilitation service providers, in accordance with the requirements of paragraph 5.10(b) of the State Plan; and,

  1. efforts to identify and make arrangements, including entering into cooperative agreements, with other state agencies and entities with respect to the provision of supported employment and extended services for individuals with the most significant disabilities, in accordance with the requirements of subsection 6.5 of the supplement to this State Plan.

(c) Coordination with education officials.

  1. Attachment 4.8(b)(2) describes the plans, policies and procedures for coordination between the designated state agency and education officials responsible for the public education of students with disabilities that are designed to facilitate the transition of the students who are individuals with disabilities from the receipt of educational services in school to the receipt of vocational rehabilitation services under the responsibility of the designated state agency.

  1. The State Plan description must:

  1. provide for the development and approval of an individualized plan for employment in accordance with 34 CFR 361.45 as early as possible during the transition planning process but, at the latest, before each student determined to be eligible for vocational rehabilitation services leaves the school setting or if the designated state unit is operating on an order of selection before each eligible student able to be served under the order leaves the school setting; and

  1. include information on a formal interagency agreement with the state educational agency that, at a minimum, provides for:

  1. consultation and technical assistance to assist educational agencies in planning for the transition of students with disabilities from school to postschool activities, including vocational rehabilitation services;

  1. transition planning by personnel of the designated state agency and the educational agency for students with disabilities that facilitates the development and completion of their individualized education programs under Section 614(d) of the Individuals with Disabilities Education Act;

  1. roles and responsibilities, including financial responsibilities, of each agency, including provisions for determining state lead agencies and qualified personnel responsible for transition services; and

  1. procedures for outreach to students with disabilities as early as possible during the transition planning process and identification of students with disabilities who need transition services.

(d) Coordination with statewide independent living council and independent living centers.

The designated state unit, the Statewide Independent Living Council established under Section 705 of the Rehabilitation Act and 34 CFR 364, and the independent living centers described in Part C of Title VII of the Rehabilitation Act and 34 CFR 366 have developed working relationships and coordinate their activities.

(e) Cooperative agreement with recipients of grants for services to American Indians.

  1. There is in the state a recipient(s) of a grant under Part C of Title I of the Rehabilitation Act for the provision of vocational rehabilitation services for American Indians who are individuals with disabilities residing on or near federal and state reservations. Yes

  1. If "Yes", the designated state agency has entered into a formal cooperative agreement that meets the following requirements with each grant recipient in the state that receives funds under Part C of Title I of the Rehabilitation Act:

  1. strategies for interagency referral and information sharing that will assist in eligibility determinations and the development of individualized plans for employment;

  1. procedures for ensuring that American Indians who are individuals with disabilities and are living near a reservation or tribal service area are provided vocational rehabilitation services; and

  1. provisions for sharing resources in cooperative studies and assessments, joint training activities, and other collaborative activities designed to improve the provision of services to American Indians who are individuals with disabilities.

4.9 Methods of administration. (Section 101(a)(6) of the Rehabilitation Act; 34 CFR 361.12, .19 and .51(a) and (b))

(a) In general.

The state agency employs methods of administration, including procedures to ensure accurate data collection and financial accountability, found by the commissioner to be necessary for the proper and efficient administration of the plan and for carrying out all the functions for which the state is responsible under the plan and 34 CFR 361.

(b) Employment of individuals with disabilities.

The designated state agency and entities carrying out community rehabilitation programs in the state, who are in receipt of assistance under Part B, of Title I of the Rehabilitation Act and this State Plan, take affirmative action to employ and advance in employment qualified individuals with disabilities covered under and on the same terms and conditions as set forth in Section 503 of the Rehabilitation Act.

(c) Facilities.

Any facility used in connection with the delivery of services assisted under this State Plan meets program accessibility requirements consistent with the provisions, as applicable, of the Architectural Barriers Rehabilitation Act of 1968, Section 504 of the Rehabilitation Act, the Americans with Disabilities Act of 1990 and the regulations implementing these laws.

4.10 Comprehensive system of personnel development. (Section 101(a)(7) of the Rehabilitation Act; 34 CFR 361.18)

Attachment 4.10 describes the designated state agency's procedures and activities to establish and maintain a comprehensive system of personnel development designed to ensure an adequate supply of qualified state rehabilitation professional and paraprofessional personnel for the designated state unit. The description includes the following:

(a) Data system on personnel and personnel development.

Development and maintenance of a system for collecting and analyzing on an annual basis data on qualified personnel needs and personnel development with respect to:

  1. Qualified personnel needs.

  1. The number of personnel who are employed by the state agency in the provision of vocational rehabilitation services in relation to the number of individuals served, broken down by personnel category;

  1. The number of personnel currently needed by the state agency to provide vocational rehabilitation services, broken down by personnel category; and

  1. Projections of the number of personnel, broken down by personnel category, who will be needed by the state agency to provide vocational rehabilitation services in the state in five years based on projections of the number of individuals to be served, including individuals with significant disabilities, the number of personnel expected to retire or leave the field, and other relevant factors.

  1. Personnel development.

  1. A list of the institutions of higher education in the state that are preparing vocational rehabilitation professionals, by type of program;

  1. The number of students enrolled at each of those institutions, broken down by type of program; and

  1. The number of students who graduated during the prior year from each of those institutions with certification or licensure, or with the credentials for certification or licensure, broken down by the personnel category for which they have received, or have the credentials to receive, certification or licensure.

(b) Plan for recruitment, preparation and retention of qualified personnel.

Development, updating on an annual basis, and implementation of a plan to address the current and projected needs for qualified personnel based on the data collection and analysis system described in paragraph (a) of this subsection and that provides for the coordination and facilitation of efforts between the designated state unit and institutions of higher education and professional associations to recruit, prepare and retain personnel who are qualified in accordance with paragraph (c) of this subsection, including personnel from minority backgrounds and personnel who are individuals with disabilities.

(c) Personnel standards.

Policies and procedures for the establishment and maintenance of personnel standards to ensure that designated state unit professional and paraprofessional personnel are appropriately and adequately prepared and trained, including:

  1. standards that are consistent with any national- or state-approved or recognized certification, licensing, registration, or, in the absence of these requirements, other comparable requirements (including state personnel requirements) that apply to the profession or discipline in which such personnel are providing vocational rehabilitation services.

  1. To the extent that existing standards are not based on the highest requirements in the state applicable to a particular profession or discipline, the steps the state is currently taking and the steps the state plans to take in accordance with the written plan to retrain or hire personnel within the designated state unit to meet standards that are based on the highest requirements in the state, including measures to notify designated state unit personnel, the institutions of higher education identified in subparagraph (a)(2), and other public agencies of these steps and the time lines for taking each step.

  1. The written plan required by subparagraph (c)(2) describes the following:

  1. specific strategies for retraining, recruiting and hiring personnel;

  1. the specific time period by which all state unit personnel will meet the standards required by subparagraph (c)(1);

  1. procedures for evaluating the designated state unit's progress in hiring or retraining personnel to meet applicable personnel standards within the established time period; and

  1. the identification of initial minimum qualifications that the designated state unit will require of newly hired personnel when the state unit is unable to hire new personnel who meet the established personnel standards and the identification of a plan for training such individuals to meet the applicable standards within the time period established for all state unit personnel to meet the established personnel standards.

(d) Staff development.

Policies, procedures and activities to ensure that all personnel employed by the designated state unit receive appropriate and adequate training. The narrative describes the following:

  1. A system of staff development for professionals and paraprofessionals within the designated state unit, particularly with respect to assessment, vocational counseling, job placement and rehabilitation technology.

  1. Procedures for the acquisition and dissemination to designated state unit professionals and paraprofessionals significant knowledge from research and other sources.

(e) Personnel to address individual communication needs.

Availability of personnel within the designated state unit or obtaining the services of other individuals who are able to communicate in the native language of applicants or eligible individuals who have limited English speaking ability or in appropriate modes of communication with applicants or eligible individuals.

(f) Coordination of personnel development under the Individuals with Disabilities Education Act.

Procedures and activities to coordinate the designated state unit's comprehensive system of personnel development with personnel development under the Individuals with Disabilities Education Act.

4.11. Statewide assessment; annual estimates; annual state goals and priorities; strategies; and progress reports.

(Sections 101(a)(15), 105(c)(2) and 625(b)(2) of the Rehabilitation Act; 34 CFR 361.17(h)(2), .29, and 363.11(b))

(a) Comprehensive statewide assessment.

  1. Attachment 4.11(a) documents the results of a comprehensive, statewide assessment, jointly conducted every three years by the designated state unit and the State Rehabilitation Council (if the state has such a council). The assessment describes:

  1. the rehabilitation needs of individuals with disabilities residing within the state, particularly the vocational rehabilitation services needs of:

  1. individuals with the most significant disabilities, including their need for supported employment services;

  1. individuals with disabilities who are minorities and individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program carried out under this State Plan; and

  1. individuals with disabilities served through other components of the statewide work force investment system.

  1. The need to establish, develop or improve community rehabilitation programs within the state.

  1. For any year in which the state updates the assessments, the designated state unit submits to the commissioner a report containing information regarding updates to the assessments.

(b) Annual estimates.

Attachment 4.11(b) identifies on an annual basis state estimates of the:

  1. number of individuals in the state who are eligible for services under the plan;

  1. number of eligible individuals who will receive services provided with funds provided under Part B of Title I of the Rehabilitation Act and under Part B of Title VI of the Rehabilitation Act, including, if the designated state agency uses an order of selection in accordance with subparagraph 5.3(b)(2) of this State Plan, estimates of the number of individuals to be served under each priority category within the order; and

  1. costs of the services described in subparagraph (b)(1), including, if the designated state agency uses an order of selection, the service costs for each priority category within the order.

(c) Goals and priorities.

  1. Attachment 4.11(c)(1) identifies the goals and priorities of the state that are jointly developed or revised, as applicable, with and agreed to by the State Rehabilitation Council, if the agency has a council, in carrying out the vocational rehabilitation and supported employment programs.

  1. The designated state agency submits to the commissioner a report containing information regarding any revisions in the goals and priorities for any year the state revises the goals and priorities.

  1. Order of selection.
    If the state agency implements an order of selection, consistent with subparagraph 5.3(b)(2) of the State Plan, Attachment 4.11(c)(3):

  1. shows the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services;

  1. provides a justification for the order; and

  1. identifies the service and outcome goals, and the time within which these goals may be achieved for individuals in each priority category within the order.

  1. Goals and plans for distribution of Title VI, Part B, funds.
    Attachment 4.11(c)(4) specifies, consistent with subsection 6.4 of the State Plan supplement, the state's goals and priorities with respect to the distribution of funds received under Section 622 of the Rehabilitation Act for the provision of supported employment services.

(d) Strategies.

  1. Attachment 4.11(d) describes the strategies, including:

  1. the methods to be used to expand and improve services to individuals with disabilities, including how a broad range of assistive technology services and assistive technology devices will be provided to those individuals at each stage of the rehabilitation process and how those services and devices will be provided to individuals with disabilities on a statewide basis;

  1. outreach procedures to identify and serve individuals with disabilities who are minorities, including those with the most significant disabilities in accordance with subsection 6.6 of the State Plan supplement, and individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program;

  1. as applicable, the plan of the state for establishing, developing or improving community rehabilitation programs;

  1. strategies to improve the performance of the state with respect to the evaluation standards and performance indicators established pursuant to Section 106 of the Rehabilitation Act; and

  1. strategies for assisting other components of the statewide work force investment system in assisting individuals with disabilities.

  1. Attachment 4.11 (d) describes how the designated state agency uses these strategies to:

  1. address the needs identified in the assessment conducted under paragraph 4.11(a) and achieve the goals and priorities identified in the State Plan attachments under paragraph 4.11(c);

  1. support the innovation and expansion activities identified in subparagraph 4.12(a)(1) and (2) of the plan; and

  1. overcome identified barriers relating to equitable access to and participation of individuals with disabilities in the State Vocational Rehabilitation Services Program and State Supported Employment Services Program.

(e) Evaluation and reports of progress.

  1. The designated state unit and the State Rehabilitation Council, if the state unit has a council, jointly submits to the commissioner an annual report on the results of an evaluation of the effectiveness of the vocational rehabilitation program and the progress made in improving the effectiveness of the program from the previous year.

  1. Attachment 4.11(e)(2):

  1. provides an evaluation of the extent to which the goals identified in Attachment 4.11(c)(1) and, if applicable, Attachment 4.11(c)(3) were achieved;

  1. identifies the strategies that contributed to the achievement of the goals and priorities;

  1. describes the factors that impeded their achievement, to the extent they were not achieved;

  1. assesses the performance of the state on the standards and indicators established pursuant to Section 106 of the Rehabilitation Act; and

  1. provides a report consistent with paragraph 4.12(c) of the plan on how the funds reserved for innovation and expansion activities were utilized in the preceding year.

4.12 Innovation and expansion. (Section 101(a)(18) of the Rehabilitation Act; 34 CFR 361.35)

(a) The designated state agency reserves and uses a portion of the funds allotted to the state under Section 110 of the Rehabilitation Act for the:

  1. development and implementation of innovative approaches to expand and improve the provision of vocational rehabilitation services to individuals with disabilities under this State Plan, particularly individuals with the most significant disabilities, consistent with the findings of the statewide assessment identified in Attachment 4.11(a) and goals and priorities of the state identified in Attachments 4.11(c)(1) and, if applicable, Attachment 4.11(c)(3); and

  1. support of the funding for the State Rehabilitation Council, if the state has such a council, consistent with the resource plan prepared under Section 105(d)(1) of the Rehabilitation Act and 34 CFR 361.17(i), and the funding of the Statewide Independent Living Council, consistent with the resource plan prepared under Section 705(e)(1) of the Rehabilitation Act and 34 CFR 364.21(i).

(b) Attachment 4.11 (d) describes how the reserved funds identified in subparagraph 4.12(a)(1) and (2) will be utilized.
(c) Attachment 4.11(e)(2) describes how the reserved funds were utilized in the preceding year.

4.13 Reports. (Section 101(a)(10) of the Rehabilitation Act; 34 CFR 361.40)

(a) The designated state unit submits reports in the form and level of detail and at the time required by the commissioner regarding applicants for and eligible individuals receiving services under the State Plan.
(b) Information submitted in the reports provides a complete count, unless sampling techniques are used, of the applicants and eligible individuals in a manner that permits the greatest possible cross-classification of data and protects the confidentiality of the identity of each individual.

Preprint - Section 5: Administration of the Provision of Vocational Rehabilitation Services

5.1 Information and referral services. (Sections 101(a)(5)(D) and (20) of the Rehabilitation Act; 34 CFR 361.37)

The designated state agency has implemented an information and referral system that is adequate to ensure that individuals with disabilities, including individuals who do not meet the agency's order of selection criteria for receiving vocational rehabilitation services if the agency is operating on an order of selection, are provided accurate vocational rehabilitation information and guidance, including counseling and referral for job placement, using appropriate modes of communication, to assist such individuals in preparing for, securing, retaining or regaining employment, and are referred to other appropriate federal and state programs, including other components of the statewide work force investment system in the state.

5.2 Residency. (Section 101(a)(12) of the Rehabilitation Act; 34 CFR 361.42(c)(1))

The designated state unit imposes no duration of residence requirement as part of determining an individual's eligibility for vocational rehabilitation services or that excludes from services under the plan any individual who is present in the state.

5.3 Ability to serve all eligible individuals; order of selection for services. (Sections 12(d) and 101(a)(5) of the Rehabilitation Act; 34 CFR 361.36)

(a) The designated state unit is able to provide the full range of services listed in Section 103(a) of the Rehabilitation Act and 34 CFR 361.48, as appropriate, to all eligible individuals with disabilities in the state who apply for services. No

(b) If No:

  1. Individuals with the most significant disabilities, in accordance with criteria established by the state, are selected first for vocational rehabilitation services before other individuals with disabilities.

  1. Attachment 4.11(c)(3):

  1. shows the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services;

  1. provides a justification for the order of selection; and

  1. identifies the state's service and outcome goals and the time within which these goals may be achieved for individuals in each priority category within the order.

  1. Eligible individuals who do not meet the order of selection criteria have access to the services provided through the designated state unit's information and referral system established under Section 101(a)(20) of the Rehabilitation Act, 34 CFR 361.37, and subsection 5.1 of this State Plan.

5.4 Availability of comparable services and benefits. (Sections 101(a)(8) and 103(a) of the Rehabilitation Act; 34 CFR 361.53)

(a) Prior to providing any vocational rehabilitation services, except those services identified in paragraph (b), to an eligible individual or to members of the individual's family, the state unit determines whether comparable services and benefits exist under any other program and whether those services and benefits are available to the individual.
(b) The following services are exempt from a determination of the availability of comparable services and benefits:

  1. assessment for determining eligibility and vocational rehabilitation needs by qualified personnel, including, if appropriate, an assessment by personnel skilled in rehabilitation technology;

  1. counseling and guidance, including information and support services to assist an individual in exercising informed choice consistent with the provisions of Section 102(d) of the Rehabilitation Act;

  1. referral and other services to secure needed services from other agencies, including other components of the statewide work force investment system, through agreements developed under Section 101(a)(11) of the Rehabilitation Act, if such services are not available under this State Plan;

  1. job-related services, including job search and placement assistance, job retention services, follow-up services, and follow-along services;

  1. rehabilitation technology, including telecommunications, sensory and other technological aids and devices; and

  1. post-employment services consisting of the services listed under subparagraphs (1) through (5) of this paragraph.

(c) The requirements of paragraph (a) of this section do not apply if the determination of the availability of comparable services and benefits under any other program would interrupt or delay:

  1. progress of the individual toward achieving the employment outcome identified in the individualized plan for employment;

  1. an immediate job placement; or

  1. provision of vocational rehabilitation services to any individual who is determined to be at extreme medical risk, based on medical evidence provided by an appropriate qualified medical professional.

(d) The governor in consultation with the designated state vocational rehabilitation agency and other appropriate agencies ensures that an interagency agreement or other mechanism for interagency coordination that meets the requirements of Section 101(a)(8)(B)(i)-(iv) of the Rehabilitation Act takes effect between the designated state unit and any appropriate public entity, including the state Medicaid program, a public institution of higher education, and a component of the statewide work force investment system to ensure the provision of the vocational rehabilitation services identified in Section 103(a) of the Rehabilitation Act and 34 CFR 361.48, other than the services identified in paragraph (b) of this section, that are included in the individualized plan for employment of an eligible individual, including the provision of those vocational rehabilitation services during the pendency of any dispute that may arise in the implementation of the interagency agreement or other mechanism for interagency coordination.

5.5 Individualized plan for employment. (Section 101(a)(9) of the Rehabilitation Act; 34 CFR 361.45 and .46)

(a) An individualized plan for employment meeting the requirements of Section 102(b) of the Rehabilitation Act and 34 CFR 361.45 and .46 is developed and implemented in a timely manner for each individual determined to be eligible for vocational rehabilitation services, except if the state has implemented an order of selection, and is developed and implemented for each individual to whom the designated state unit is able to provide vocational rehabilitation services.
(b) Services to an eligible individual are provided in accordance with the provisions of the individualized plan for employment.

5.6 Opportunity to make informed choices regarding the selection of services and providers. (Sections 101(a)(19) and 102(d) of the Rehabilitation Act; 34 CFR 361.52)

Applicants and eligible individuals or, as appropriate, their representatives are provided information and support services to assist in exercising informed choice throughout the rehabilitation process, consistent with the provisions of Section 102(d) of the Rehabilitation Act and 34 CFR 361.52.

5.7 Services to American Indians. (Section 101(a)(13) of the Rehabilitation Act; 34 CFR 361.30)

The designated state unit provides vocational rehabilitation services to American Indians who are individuals with disabilities residing in the state to the same extent as the designated state agency provides such services to other significant populations of individuals with disabilities residing in the state.

5.8 Annual review of individuals in extended employment or other employment under special certificate provisions of the fair labor standards act of 1938. (Section 101(a)(14) of the Rehabilitation Act; 34 CFR 361.55)

(a) The designated state unit conducts an annual review and reevaluation of the status of each individual with a disability served under this State Plan:

  1. who has achieved an employment outcome in which the individual is compensated in accordance with Section 14(c) of the Fair Labor Standards Act (29 U.S.C. 214(c)); or

  1. whose record of services is closed while the individual is in extended employment on the basis that the individual is unable to achieve an employment outcome in an integrated setting or that the individual made an informed choice to remain in extended employment.

(b) The designated state unit carries out the annual review and reevaluation for two years after the individual's record of services is closed (and thereafter if requested by the individual or, if appropriate, the individual's representative) to determine the interests, priorities and needs of the individual with respect to competitive employment or training for competitive employment.
(c) The designated state unit makes maximum efforts, including the identification and provision of vocational rehabilitation services, reasonable accommodations and other necessary support services, to assist the individuals described in paragraph (a) in engaging in competitive employment.
(d) The individual with a disability or, if appropriate, the individual's representative has input into the review and reevaluation and, through signed acknowledgement, attests that the review and reevaluation have been conducted.

5.9 Use of Title I funds for construction of facilities. (Sections 101(a)(17) and 103(b)(2)(A) of the Rehabilitation Act; 34 CFR 361.49(a)(1), .61 and .62(b))

If the state elects to construct, under special circumstances, facilities for community rehabilitation programs, the following requirements are met:

(a) The federal share of the cost of construction for facilities for a fiscal year does not exceed an amount equal to 10 percent of the state's allotment under Section 110 of the Rehabilitation Act for that fiscal year.
(b) The provisions of Section 306 of the Rehabilitation Act that were in effect prior to the enactment of the Rehabilitation Act Amendments of 1998 apply to such construction.
(c) There is compliance with the requirements in 34 CFR 361.62(b) that ensure the use of the construction authority will not reduce the efforts of the designated state agency in providing other vocational rehabilitation services other than the establishment of facilities for community rehabilitation programs.

5.10 Contracts and cooperative agreements. (Section 101(a)(24) of the Rehabilitation Act; 34 CFR 361.31 and .32)

(a) Contracts with for-profit organizations.

The designated state agency has the authority to enter into contracts with for-profit organizations for the purpose of providing, as vocational rehabilitation services, on-the-job training and related programs for individuals with disabilities under Part A of Title VI of the Rehabilitation Act, upon the determination by the designated state agency that for-profit organizations are better qualified to provide vocational rehabilitation services than nonprofit agencies and organizations.

(b) Cooperative agreements with private nonprofit organizations.

Attachment 4.8(b)(3) describes the manner in which the designated state agency establishes cooperative agreements with private nonprofit vocational rehabilitation service providers.

Preprint - Section 6: Program Administration

Section 6: Program Administration

6.1 Designated state agency. (Section 625(b)(1) of the Rehabilitation Act; 34 CFR 363.11(a))

The designated state agency for vocational rehabilitation services identified in paragraph 1.2 of the Title I State Plan is the state agency designated to administer the State Supported Employment Services Program authorized under Title VI, Part B, of the Rehabilitation Act.

6.2 Statewide assessment of supported employment services needs. (Section 625(b)(2) of the Rehabilitation Act; 34 CFR 363.11(b))

Attachment 4.11(a) describes the results of the comprehensive, statewide needs assessment conducted under Section 101(a)(15)(a)(1) of the Rehabilitation Act and subparagraph 4.11(a)(1) of the Title I State Plan with respect to the rehabilitation needs of individuals with most significant disabilities and their need for supported employment services, including needs related to coordination.

6.3 Quality, scope and extent of supported employment services. (Section 625(b)(3) of the Rehabilitation Act; 34 CFR 363.11(c) and .50(b)(2))

Attachment 6.3 describes the quality, scope and extent of supported employment services to be provided to individuals with the most significant disabilities who are eligible to receive supported employment services. The description also addresses the timing of the transition to extended services to be provided by relevant state agencies, private nonprofit organizations or other sources following the cessation of supported employment service provided by the designated state agency.

6.4 Goals and plans for distribution of Title VI, Part B, funds. (Section 625(b)(3) of the Rehabilitation Act; 34 CFR 363.11(d) and .20)

Attachment 4.11(c)(4) identifies the state's goals and plans with respect to the distribution of funds received under Section 622 of the Rehabilitation Act.

6.5 Evidence of collaboration with respect to supported employment services and extended services. (Sections 625(b)(4) and (5) of the Rehabilitation Act; 34 CFR 363.11(e))

Attachment 4.8(b)(4) describes the efforts of the designated state agency to identify and make arrangements, including entering into cooperative agreements, with other state agencies and other appropriate entities to assist in the provision of supported employment services and other public or nonprofit agencies or organizations within the state, employers, natural supports, and other entities with respect to the provision of extended services.

6.6 Minority outreach. (34 CFR 363.11(f))

Attachment 4.11(d) includes a description of the designated state agency's outreach procedures for identifying and serving individuals with the most significant disabilities who are minorities.

6.7 Reports. (Sections 625(b)(8) and 626 of the Rehabilitation Act; 34 CFR 363.11(h) and .52)

The designated state agency submits reports in such form and in accordance with such procedures as the commissioner may require and collects the information required by Section 101(a)(10) of the Rehabilitation Act separately for individuals receiving supported employment services under Part B, of Title VI and individuals receiving supported employment services under Title I of the Rehabilitation Act.

Preprint - Section 7: Financial Administration

7.1 Five percent limitation on administrative costs. (Section 625(b)(7) of the Rehabilitation Act; 34 CFR 363.11(g)(8))

The designated state agency expends no more than five percent of the state's allotment under Section 622 of the Rehabilitation Act for administrative costs in carrying out the State Supported Employment Services Program.

7.2 Use of funds in providing services. (Sections 623 and 625(b)(6)(A) and (D) of the Rehabilitation Act; 34 CFR 363.6(c)(2)(iv), .11(g)(1) and (4))

(a) Funds made available under Title VI, Part B, of the Rehabilitation Act are used by the designated state agency only to provide supported employment services to individuals with the most significant disabilities who are eligible to receive such services.
(b) Funds provided under Title VI, Part B, are used only to supplement and not supplant the funds provided under Title I, Part B, of the Rehabilitation Act, in providing supported employment services specified in the individualized plan for employment.
(c) Funds provided under Part B of Title VI or Title I of the Rehabilitation Act are not used to provide extended services to individuals who are eligible under Part B of Title VI or Title I of the Rehabilitation Act.

Preprint - Section 8: Provision of Supported Employment Services

8.1 Scope of supported employment services. (Sections 7(36) and 625(b)(6)(F) and (G) of the Rehabilitation Act; 34 CFR 361.5(b)(54), 363.11(g)(6) and (7))

(a) Supported employment services are those services as defined in Section 7(36) of the Rehabilitation Act and 34 CFR 361.5(b)(54).
(b) To the extent job skills training is provided, the training is provided on-site.
(c) Supported employment services include placement in an integrated setting for the maximum number of hours possible based on the unique strengths, resources, priorities, concerns, abilities, capabilities, interests and informed choice of individuals with the most significant disabilities.

8.2 Comprehensive assessments of individuals with significant disabilities. (Sections 7(2)(B) and 625(b)(6)(B); 34 CFR 361.5(b)(6)(ii) and 363.11(g)(2))

The comprehensive assessment of individuals with significant disabilities conducted under Section 102(b)(1) of the Rehabilitation Act and funded under Title I of the Rehabilitation Act includes consideration of supported employment as an appropriate employment outcome.

8.3 Individualized plan for employment. (Sections 102(b)(3)(F) and 625(b)(6)(C) and (E) of the Rehabilitation Act; 34 CFR 361.46(b) and 363.11(g)(3) and (5))

(a) An individualized plan for employment that meets the requirements of Section 102(b) of the Rehabilitation Act and 34 CFR 361.45 and .46 is developed and updated using funds under Title I.
(b) The individualized plan for employment:

  1. specifies the supported employment services to be provided;

  1. describes the expected extended services needed; and

  1. identifies the source of extended services, including natural supports, or, to the extent that it is not possible to identify the source of extended services at the time the individualized plan for employment plan is developed, a statement describing the basis for concluding that there is a reasonable expectation that sources will become available.

(c) Services provided under an individualized plan for employment are coordinated with services provided under other individualized plans established under other federal or state programs.

Attachment 4.2(c) Input of State Rehabilitation Council

Required annually by all agencies except those agencies that are independent consumer-controlled commissions.

Identify the Input provided by the state rehabilitation council, including recommendations from the council's annual report, the review and analysis of consumer satisfaction, and other council reports. Be sure to also include:

  • the Designated state unit's response to the input and recommendations; and
  • explanations for the designated state unit's rejection of any input or recommendation of the council.

The Mission of the Oklahoma Rehabilitation Council (ORC) is “To facilitate consumer education and empowerment, to assure services are of high quality, and lead to employment of individuals with disabilities within the state of Oklahoma.”

Goal 1: The ORC shall comply with Section 105 (b)(1)(A) of the Rehabilitation Act.

Objective 1-1: Maintain a fully constituted Governor appointed diverse council. Objective 1-2: Hold quarterly meetings that comply with the Oklahoma Open Meeting Act. Objective 1-3: Prepare and submit an annual report to the Governor and Commissioner of the Rehabilitation Services Administration (RSA). Objective 1-4: Collaborate with the State Independent Living Council (SILC) and assist with the relationship between the SILC, Centers for Independent Living (CIL) and the Designated State Unit (DSU).

Goal 2: Maintain standing committees that address the goals and objectives outlined by the ORC, the DSU State Plan, and the Rehabilitation Act (i.e., Program and Planning Committee, Transition and Employment Committee, and Policy and Legislation Committee). Every ORC member will serve on a committee(s).

Policy and Legislative Committee:

Objective 2-1: The ORC will build capacity for consumer education and empowerment to showcase awareness and education for both consumers and employers.

Task 1: Identify social media methods to build opportunities for education and disability awareness to encourage employers to hire people with disabilities and promote self-advocacy for consumers.

Action 1: Determine what social media methods to be used, such as You Tube videos.

Action 2: Invite and encourage partner stakeholder disability organizations to participate.

Action 3: Create a project budget.

Action 4: Schedule and plan the project to be accessible and a good learning environment.

Action 5: This action may take place in year two. Partner with stakeholders to promote use of video for awareness which encourages counselors, employers and consumers. Highlight how easy it can be to hire a person with a disability along with other benefits.

Program and Planning Committee:

Objective 2-2: In accordance with Section 105 (A)(c)(i), the Program and Planning Committee, will quarterly or as necessary, review, analyze and advise DSU on the standards and indicators, customer satisfaction statewide comprehensive needs assessment, and other relevant data.

Task 1: Annually review and analyze data from the case closure reports with the yearly customer service satisfaction reports to identify trends and make recommendations.

Task 2: Partner with the DSU Policy Development Program Standards Unit to conduct the Comprehensive Statewide Needs Assessment (CSNA) for this three-year cycle in accordance with the proposed RSA model.

Action 1: The DSU and SRC will complete steps one and two and initiate step three.

The model CSNA process includes six steps: 1. Defining and establishing CSNA goals; 2. Developing CSNA plan for information and dissemination; 3. Gather the information; 4. Analyzing the results and developing findings; 5. Developing the conclusions; Potential action strategies; and 6. Informing state plan goals, priorities, and strategies.

Objective 2-3: The Program and Planning Committee will support quality customer services, career planning and effective employment.

Task 1: Work with DSU on “Empowering” consumers with disabilities to coach, mentor, and empower them, leading to quality employment.

Action 1: Work with consumers to encourage ownership of their disability for acceptance, removing barriers and learning to request their accommodations.

Action 2: In year two, request feedback from counselors to see if there is an increase of consumers who are empowered.

Task 2: Collaborate with DSU to develop partnerships with other state and federal agencies to identify and address unmet needs of consumers to better utilize resources.

Transition and Employment Committee:

Objective 2-4: Collaborate with the DSU to address the utilization of demand occupation information during the career planning process.

Task 1: Partner to add links to the DSU website with live links to host demand occupation information gathered from the Department of Commerce, Bureau of Labor Statistics and other sources. We may have to have examples on how to understand the website information.

Task 2: Review DSU successful closure data for adults and transition age youth to determine if there is a correlation between agency closures and demand occupations.

Task 3: Identify underutilized demand occupation areas that could be potential job match for consumers. Develop ways to encourage and support to facilitate training with staff.

Objective 2-5: Collaborate with the DSU to assist with the enhancement of a job seeker page on the DSU website in accessible formats for all DSU consumers.

Task 1: Identify existing job preparation tools (e.g., www.okcareerplanning.com, interest inventories) to be included as resources on this dedicated page.

Task 2: Create and develop the content of the page to be provided in layout format for DSU Communications Office.

Task 3: Develop partnership buy-in from ORC member organizations to link with this resource from their websites.

Task 4: Market the page.

Objective 2-6: Develop a longitudinal study on transition age youth to review employment outcomes. Review and compare outcomes with demand occupations with the DSU closure job data for transition clients.

Task 1: Develop the goal of the overall study, data needed and guiding questions to take an in-depth look at the services provided to transition age youth and how well the services prepare youth for employment.

Task 2: Compare job placement outcomes of youth based on services provided with demand jobs for each of the DSU units.

Task 3: In the future, use information from study findings pertinent to service delivery to identify gaps in services and effective practices.

Task 4: In future years review findings regarding service delivery and closure with Division Administrators and make recommendations regarding best practices and effective services leading to better quality of jobs at closure. Make recommendations on where more funds need to be allocated.

Objective 2-7: Develop an instrument to assist DSU consumers to inform all disability support organizations in OK. This would complement the Transition Planning Folder and Keeping Track of Your Progress tools. It will be disseminated to parents, students, teachers and other stakeholders.

Response from DSU to SRC Input and Recommendations The DSU supports the SRC’s position and recommendations as stated in this attachment. The DSU continues to have an extremely cooperative, productive, and interactive relationship with the Oklahoma SRC. The DSU director, administrators, and program staff fully participate in the SRC activities including their quarterly meetings. Designated DSU liaisons attend and fully participate in SRC committee meetings and serve as associate members of the SRC. The DSU also continues to work with the SRC on joint projects.

The SRC’s involvement in the development and revision of agency policy has been of particular value in identifying consumer issues related to policy and in developing rules that respond effectively to both client and agency concerns. Formal planning meetings for the state plan included the SRC program manager as a member of the teams for both divisions of vocational rehabilitation and visual services. The DSU and the SRC are committed to being full partners in the continuance of planning for all future activities that effect people with disabilities.

This screen was last updated on Jun 25 2014 11:53AM by Melinda Fruendt

Attachment 4.7(b)(3) Request for Waiver of Statewideness

This agency has not requested a waiver of statewideness.

This screen was last updated on Jun 23 2009 4:15PM by saokbishopl

Attachment 4.8(b)(1) Cooperative Agreements with Agencies Not Carrying Out Activities Under the Statewide Workforce Investment System

Describe interagency cooperation with and utilization of the services and facilities of agencies and programs that are not carrying out activities through the statewide workforce investment system with respect to

  • Federal, state, and local agencies and programs;
  • if applicable, Programs carried out by the Under Secretary for Rural Development of the United States Department of Agriculture; and
  • if applicable, state use contracting programs.

The Department of Rehabilitation Services (DRS), also known as Designated State Unit (DSU), enters into appropriate cooperative arrangements with, and utilizes the services of, various state and local agencies and programs. DRS coordinates with these agencies and programs to ensure people with disabilities receive appropriate services. These agencies and programs include:

Oklahoma ABLE Tech The mission of Oklahoma ABLE Tech is to get assistive technology “AT” into the hands of Oklahomans with disabilities through activities that provide increased access and acquisition. The DSU has a long standing history of working closely with Oklahoma ABLE Tech to enhance the provision of assistive technology services across the state.

Oklahoma ABLE Tech receives $99,000 in state appropriations through a line item on the DSUs budget. In turn, DSU contracts with Oklahoma ABLE Tech for assistive technology related activities. Oklahoma ABLE Tech will continue as a subcontractor to DRS for the implementation of assistive technology related activities through a contractual agreement from July 1, 2014 through June 30, 2015.

Oklahoma ABLE Tech – Assistive Technology: Device Demonstration and Device Short Term Loan Oklahoma ABLE Tech is required by the Rehabilitation Services Administration (RSA) under the Assistive Technology Act (ATA) of 1998 as amended to implement device short-term loan programs and device demonstration programs. In pursuit of this mission, Oklahoma ABLE Tech has partnered with DSU to achieve AT outcomes for DSU clientele by purchasing $143,937 of assistive technology.

Current Project Status During FY 13, the Division of Visual Services loaned 58 devices and 215 demonstrations occurred for AT categories of vision, daily living, learning cognition and computer access. During FY13, the Division of Vocational Rehabilitation loaned 20 devices and 85 demonstrations occurred. These MOAs are renewable on an annual basis utilizing the federal calendar year. It is anticipated that the Division of Visual Services MOA will be renewed in October 2014.

Goal The Department of Rehabilitation Services (DSU) within the Division of Visual Services (DVS) will continue to operate a device short-term loan program and device demonstration center utilizing AT that has been purchased by both ABLE Tech and DSU.

Strategies - Support DSU with information on interagency loans, device materials, and knowledge of funding options by holding trainings and email updates. - Invest in new equipment as Oklahoma ABLE Tech funding allows. - ABLE Tech will market DSU device short-term loan program and device demonstration center to stakeholder groups, such as disability related org., parent support groups, providers and agencies by conducting overview presentations, quarterly newsletter articles, and fully accessible web site. - Continue use of the Association of Assistive Technology Act Programs, Federal Data Collection web system to collect and report demonstrations and short term equipment loans. - Offer the opportunity for DVS to receive funds quarterly to be used to purchase AT devices or equipment to enhance current inventory. This recognition is based on increased service delivery and requirements established in the annual MOA to enhance the assistive technology loan and demonstration services.

Measures - DVS will increase the number of individuals that have access to AT in the short-term loan program by 10%; from FFY13 which was 58. - DVS will improve an outcome performance measure in which 65% of the individuals that accessed AT in the short term loan program were able to make an AT decision to 85%. - DVS will increase the number of demonstrations by AT category to individuals by 20%; from FFY13 which was 215. - DVS will maintain the outcome performance measure of 99% of individuals having had a demonstration being able to make an informed choice about AT.

Oklahoma ABLE Tech – Alternative Financing Program & Access to Telework Fund Oklahoma ABLE Tech is required by RSA to implement state financing activities. In pursuit of this goal, DSU has contracted with Oklahoma ABLE Tech for twelve years to operate an Alternative Financing Program (AFP) and an Access to Telework Fund (ATF) program. State appropriations are utilized for this contractual arrangement. These programs have created an innovative alternative for individuals with disabilities to borrow money at a low interest rate to purchase needed assistive technology and equipment to enhance their ability to live independently and successfully telework. To date, the program has utilized $455,000 in State and private funds as cash match to receive $1,955,854 in Federal funds and has leveraged $5.1 million in BancFirst funds toward 876 loans with 97% of all loans paid in full by the borrowers. The loans were made to Oklahomans in need of assistive technology and equipment needed for telework opportunities. ABLE Tech has annually provided the DSU Commission with a progress report on all loan and default activity of these programs. Additionally, ABLE Tech has annually provided the Director of DSU with a written report on all programmatic activity.

Current Project Status The Alternative Financing Program (AFP) and the Access to Telework Fund (ATF) program contract also continued during FY13. During FY13, 67 AFP loans in the amount of $389,549 and 19 Telework loans in the amount of $83,372 have been provided to Oklahomans to purchase assistive technology and equipment. The contract is renewable on an annual basis utilizing state appropriations and the state calendar year. It is anticipated that the contract will be renewed in July 2014.

Goal DVR/DVS will collaborate with ABLE Tech to offer state financing programs to DSU client to provide an alternative to funding assistive technology.

Strategies - Provide quarterly updates to DSU on the outcomes and successes of individuals that purchased assistive technology through an AFP/ATF at the ABLE Tech Consumer Advisory Council meetings. - ABLE Tech and DSU web sites will link to each other as a resource to Oklahomans with disabilities.

Measures - ABLE Tech will maintain the outcome performance measure of 95% for individuals that acquired AT through the AFP or ATF could only access AT through one of the follow RSA measurements: 1. Could only afford the AT through this program. 2. AT was only available through this program. 3. AT was available through another program but the wait was too long and/or the program too complex.

Oklahoma ABLE Tech – AgrAbility In partnership with the Oklahoma Cooperative Extension Services (OCES) at Oklahoma State University and the Langston University Physical Therapy Program, ABLE Tech also administers the Oklahoma AgrAbility Project (funded by the United States Department of Agriculture) which provides education, networking and direct assistance to farmers, ranchers and their families who have a disability or injury that limits their ability to perform essential farm tasks.

In FY13 nine AgrAbility clients have benefited from receiving collaborative services from AgrAbility and DSU.

During the annual reporting period to USDA for AgrAbility FY13 (April 1, 2013 to March 31, 2014), DSU purchased needed assistive technologies and related services in the amount of $51,145.25.

Oklahoma ABLE Tech and the DSU have partnered, via a Memorandum of Understanding (MOU), as well as a continued fee-for-service contract for on-site farm assessments which began October 1, 2009.

Current Project Status The AgrAbility Project continued its partnership, via a Memorandum of Understanding (MOU), with DSU. The MOU is renewable on an annual basis utilizing the United States Department of Agriculture (USDA) calendar for AgrAbility grant awards, April 1 through March 31. AgrAbility provides DVR/DVS counselors assessment reports that provide recommendations for needed assistive and rehabilitative technologies and accommodations, notes, photographs, and verbal consultation as needed, to assist in a successful case closure for individuals with disabilities that want to pursue an employment outcome in agriculture.

AgrAbility conducted 4 farm site visits for the co-shared cases. A total of 14 assessments were paid through the DSU.

OSU OCES did not apply for continued AgrAbility funding for FY 14; therefore, the Oklahoma AgrAbility Project will become a national affiliate project. ABLE Tech will continue to provide information to DSU DVR/DVS counselors about agriculture cases annually through the DSU new employee academy training. DVR/DVS agricultural clients may continue to utilize ABLE Tech for device demonstration, device short-term loan, device reutilization and state financing.

Oklahoma ABLE Tech – Accessibility Training - Workforce System The Oklahoma ABLE Tech program, through its partnership with the DSU, will conduct regional workforce trainings to assist workforce partners in ‘Thinking Accessibility’ while serving People with Disabilities.

The “Accessibility = Access for All” within the Oklahoma workforce system, is a standard that has been set for the system that is designed to be the springboard to success for Oklahoma’s business and job seekers in reaching Oklahoma’s Goal of Wealth Generation.

The Scope of Work:

1. Assess awareness and accessibility in each region using the regional service map, process map, functional resource map, and the unified strategic and operational map. a. Determine the top 5-7 built environment elements to describe at the regional training. i. Send regions a self-assessment site checklist in line with their self-assessment tools already in use. b. Identify needs through surveys and/or evaluations.

2. Identify staff in each region partner system critical to delivery of services.

3. Identify job seeker entry points in mapping to better address accessibility in regional trainings.

3. Work with partnership leaders to establish and publish statement of commitment to accessibility.

4. Conduct 5 Regional Trainings to educate on the following: a. People with Disabilities (PWD) in the Workforce: Accessibility and Disability Orientation i. Unemployment statistics for both general population and PWD ii. Partner roles with population b. The Built Environment and the ADA i. Job seeker access ii. Business partner access (external and internal tools and services) iii. Programmatic – Communication, materials c. Information and Communication Technology (ICT) and the ADA i. Awareness: websites, documents, screen reader demo, considerations. ii. Provide central or regional trainings in the state for appropriate staff.

5. System regional partners will review the physical checklist of 5 or more elements.

6. Begin to review the identified technology tools and resources.

7. Begin to identify internal ICT tools and resources used by staff within the regional system.

8. Conduct 4-5 webinars (1 baseline report, 2 built environment, 2 ICT).

9. Overall Accessibility Integration Plan: Identify Tools and Stakeholders, Educate about Accessibility, Evaluate System and Technology, and Remove Barriers.

10. Prepare and submit a biannual progress report to the DSU on outcomes achieved toward this contract.

Oklahoma Department of Mental Health and Substance Abuse DSU maintains a cooperative agreement and MOU with the Oklahoma Department of Mental Health Substance Abuse and Services (ODMHSAS) to improve the employment outcomes of individuals with severe mental illness.

Initiatives include: -Monthly Oklahoma Mental Health Planning and Advisory Council -Monthly Oklahoma Systems of Care State Advisory Team -Participation in study teams and work groups as appropriate and necessary.

Oklahoma Department of Human Services, Developmental Disabilities Services (DDS) DSU maintains a cooperative agreement and MOU with the DDS to improve employment outcomes for consumers with developmental disabilities. DDS continues to provide extended services for individuals with intellectual disabilities. DDS continues to provide extended services for individuals with intellectual disabilities in Supported Employment services.

Initiatives include: -Regular meetings with Programs Managers, Programs Field Representatives and DDS staff. In the monthly meetings we address and solve problems that have come from field staff of either agency. We plan, develop and deliver training to staff based on problems that have been brought to our attention. DSU staff also provides individual case consultations at the request of the CRP or DSU counselor. -Provide regular written reports to DSU Executive Staff to keep them informed to current field issues discussed at the monthly meetings. -DSU Programs Field Representative is on the Developmental Disabilities Advisory Council. -DSU ESS staff participates in the Employment First Alliance, which has a national goal of increased competitive employment by 50% in the states. -DSU ESS staff are active participants on the State Employment Leadership Network (SELN). -Better coordination of long-term support services for eligible young adults completing Project SEARCH through Community Integrated Employment (CIE) supports through DDS.

Thunderbird and Crossroads Clubhouses The DSU entered into contracted agreements with the Thunderbird Clubhouse in Norman and Crossroads Clubhouse in Tulsa, both of which are certified through the International Center for Clubhouse Development (ICCD). The agreements are for establishing employment services for DSU clients with chronic mental illness for the purpose of obtaining and maintaining employment. These services are based on the ICCD Standards for Clubhouse Programs.

State Use Program The State of Oklahoma recognizes the value of people with significant disabilities by having established a State Use Program that provides jobs for people with significant disabilities in producing products that can be purchased from a state contract for state use. The jobs range from products sorting and repackaging to the provision of services such as janitorial, maintenance, lawn care and trash pickup.

By state statute, the administrator of the Division of Visual Services of the DSU, or a representative designated by the administrator, serves on the executive committee of the Oklahoma State Use Program. The State Use Program continues to utilize a system of purchasing through a recognized portal system. All state agencies are required to purchase off of the portal contract.

The DSU administrator or his/her designated representative will engage in a strategic role to encourage vendors to increase competitive employment, develop relationships and outreach, and review data for potential improvements. Training is necessary on the philosophy of upward mobility and competitive employment.

Oklahoma Office of Juvenile Affairs The DSU partners with the Office of Juvenile Affairs (OJA) to co-locate a VR counselor within the Central Oklahoma Juvenile Center (COJC) and the Southwest Oklahoma Juvenile Center (SWOJC) facility to work with youth with disabilities. The counselor serving SWOJC will also serve two Level E Group Homes.

The VR Counselors take cases and complete evaluations on youth in custody while in the facilities and assist as part of the team in the youth transitioning out of the facilities; work closely with the OJA to assist the youth in getting resources they need to increase their chances of being successfully employed and decrease the recidivism rate.

Oklahoma Department of Veterans Affairs The DSU has on staff a Veterans Outreach Coordinator to work with community groups and programs related to serving veterans. This coordinator is also a veteran and understands the complex systems of the VR and Veterans systems; is the contact person for DSU personnel to answer questions regarding Veterans benefits, education and rehabilitation issues. Final preparations are taking place to formalize the Memorandum of Understanding between DSU and the Veterans Administration regional office.

The coordinator assists in facilitating participants through both systems in a timely manner to maximize resources of both organizations. At least four times per year, presentations are made to Veterans organizations across the state of Oklahoma to explain what the DSU does and how it can be an asset for Veterans to enhance their abilities to go to work. In cooperation with Career Tech during a series of training sessions for educators around the state, Veterans Outreach displays an information booth available to Educators and Veterans who have been diagnosed with TBI/PTSD. Educators and Veterans have the opportunity to hear presentations about diagnosis and the effect on classroom environments. With the array of the assets available to both target groups, both are better equipped to serve the needs in the classroom.

Final agreements and contracts have been coordinated to have Veterans Call Centers established. These centers will assist Older Veterans, mostly who are blind or legally blind, to work from their homes. If a Veteran is having difficulty getting to the person they need to talk to from VA or needs assistance in finding an answer to a question, they can call these centers and get assistance. Additionally, Veterans Workshop has increased possibilities for greater income by having additional training available. They have secured a new contract for training with Sales Force. This company sells a variety of products and services, also from the Veterans Home work station.

This partnership is a joint effort with Edu-Tours, Veterans Workshop, Veterans Administration of Oklahoma and the DSU. Edu-Tours is a training company responsible for setup of equipment and training. Veterans Workshop is responsible for providing training in VA methods and benefits, and assisting those Veterans calling the Center. Veterans Administration of Oklahoma is providing the equipment, set up and assessments for the home offices and the DSU is responsible for providing the training and travel expenses. The DSU has been an integral part in putting together what is meant to be the model for this type of project nationwide.

Oklahoma Department of Corrections The Memorandum of Understanding between the DSU and the Oklahoma Department of Corrections (DOC) and DOC Outreach is to collaborate across the state within prison facilities, community correction centers, and half-way houses, resulting in employment opportunities for offenders with disabilities.

This screen was last updated on Jun 25 2014 11:59AM by Melinda Fruendt

Attachment 4.8(b)(2) Coordination with Education Officials

  • Describe the designated state unit's plans, policies, and procedures for coordination with education officials to facilitate the transition of students with disabilities from school to the receipt of vocational rehabilitation services, including provisions for the development and approval of an individualized plan for employment before each student determined to be eligible for vocational rehabilitation services leaves the school setting or, if the designated state unit is operating on an order of selection, before each eligible student able to be served under the order leaves the school setting.
  • Provide information on the formal interagency agreement with the state educational agency with respect to
    • consultation and technical assistance to assist educational agencies in planning for the transition of students with disabilities from school to post-school activities, including VR services;
    • transition planning by personnel of the designated state agency and educational agency that facilitates the development and completion of their individualized education programs;
    • roles and responsibilities, including financial responsibilities, of each agency, including provisions for determining state lead agencies and qualified personnel responsible for transition services;
    • procedures for outreach to and identification of students with disabilities who need transition services.

DSU recognizes the importance of providing timely transition planning services for students with disabilities as they prepare to exit the high school setting. DSU remains committed to the continued maintenance of a collaborative working relationship with public education officials in Oklahoma—the Oklahoma State Department of Education (OSDE).

Procedures for outreach to and identification of students with disabilities who need transition services are outlined in the formal interagency agreement. DSU collaborates with the Local Educational Agencies (LEA) to coordinate the Individualized Plan for Employment (IPE) and Individualized Education Program (IEP) to develop objectives and services planned in an individual’s IEP/Section 504 Plan and IPE. Both documents, as well as other case documentation, must reflect the effective interaction of the two agencies with LEAs in providing the services necessary for a smooth transition from school to work. The IPE is developed and approved before each VR eligible student leaves the school setting; order of selection policy applies.

DSU is committed to having a formal interagency agreement with the state educational agency that outlines the roles and responsibilities, including financial responsibilities of each agency, provisions for determining state lead agencies and qualified personnel responsible for transition services. The DSU is committed to developing and implementing a Memorandum of Understanding (MOU) with the Oklahoma State Department of Education (OSDE), Special Education Services (SES), as necessary, describing services and programs available through DSU (e.g., school work study programs, Project SEARCH, Tech Now, and work adjustment training), to gain the support of the OSDE-SES in the implementation of these programs. Additional support will be sought from the OSDE-SES to encourage LEAs to enter into a contract with the DSU for these programs and services and to renew contracts annually.

In fiscal year 2014, the OSDE drafted the MOU between agencies. The DSU provided revisions; however, the version provided to DSU for signature did not contain many of the suggested revisions. The MOU met the minimum requirements of the law, however, denoted nothing about partnership, programs, or true coordination of transition activities/services. Further, no programs were listed in the interagency agreement. The OSDE ensured appropriate transition programs for students with disabilities are provided. The LEAs will be responsible for sharing with families’ information about DSU referral and about the Oklahoma School for the Deaf and Oklahoma School for the Blind.

The DSU Transition Coordinator completes an open records request annually from the OSDE-SES to obtain the Child Count information for that school year. Through that information, DSU is able to identify areas in the state in which it can do targeted outreach to students with disabilities with IEPs-specifically, the DSU is focusing on students with visual impairments and those with hearing impairments.

DSU will continue to fund, support, and be actively involved in the annual Oklahoma Transition Institute (OTI) and as co-chair of the Oklahoma Transition Council (OTC). DSU will appoint at least one staff member to serve on the Oklahoma Transition Council, jointly plan the OTI and further develop the state plan for providing transition services across Oklahoma. Each DVR and DVS Counselor serving transition students will actively serve on an OTI Regional Team, attend the annual OTI, attend other OTI Meetings, maintain at least quarterly contact with their team, and assist with development and implementation of the team plan. The Statewide Transition Coordinator will monitor and coordinate transition services.

The Work Adjustment Training Program is designed to prepare high school youth with significant disabilities for employment by developing important work habits, job skills, attitudes, and personal adjustment skills. DSU will develop additional employment contracts with public schools for work adjustment training and/or work study programs. DSU will establish a tracking system for graduates with the most significant disabilities who participate in the Work Adjustment Training Program.

Employment Support Services Unit will assist Transition Specialists in creating additional employment contracts with Community Rehabilitation Providers for work adjustment training.

This screen was last updated on Aug 4 2014 3:31PM by Melinda Fruendt

Attachment 4.8(b)(3) Cooperative Agreements with Private Nonprofit Organizations

Describe the manner in which the designated state agency establishes cooperative agreements with private non-profit vocational rehabilitation service providers.

Community Rehabilitation Service Providers DSU has contracts with private, non-profit providers of supported employment and other job placement programs for clients with significant barriers to employment. Providers request the opportunity to provide supported employment, employment and retention (i.e. short term job coaching), and job placement services for DSU clients. DSU approves contracts based on pre-established criteria, including acceptable levels of payment for outcomes achieved.

DSU will continue to increase employment contractors to meet the needs statewide, focusing especially on rural areas. The Employment Support Services Unit (ESS) will educate potential providers of available contracts and educate DSU field staff on available contracts and providers. The list of contracts and providers is available on DSU intranet.

Centers for Independent Living The DSU maintains cooperative relationships with the Centers for Independent Living (CILs) through regular communication and establishing contracts for services from the centers. DSU encourages the CILs to provide informative training programs to the DSU field staff to access services available through the CILs. DSU is committed to working with the Statewide Independent Living Council (SILC) to improve relationships between the CILs and DSU.

Initiatives include: ? Educate DSU field staff about services available from CIL’s. ? Encourage the CILs to communicate with the DSU field staff to determine other services that could be created and provided by the CILs to the DSU. ? Encourage CIL’s to market their services to DSU field staff. ? Survey DSU field staff about CIL usage and needs. ? Improve communication between the SILC and DSU. ? Find and/or develop services that will enhance the independent living concerns for consumers. ? Market these services to the DSU’s field staff and consumer service professionals for inclusion in case services and plans. ? Continue to educate the SILC about the components, requirements and limitations of the contract and purchasing systems. ? Attendance of Director and/or designee at quarterly SILC meetings. ? Attendance of the DSU director in major SILC and CIL meetings where services are discussed and planned: ie., creation of the state plan for Independent Living. ? DSU (administration, accounting, and legal) will meet annually (or as needed) with the SILC Executive Board to address issues and difficulties.

This screen was last updated on Jun 25 2014 12:02PM by Melinda Fruendt

Attachment 4.8(b)(4) Arrangements and Cooperative Agreements for the Provision of Supported Employment Services

Describe the efforts of the designated state agency to identify and make arrangements, including entering into cooperative agreements, with other state agencies and other appropriate entities in order to provide the following services to individuals with the most significant disabilities:

  • supported employment services; and
  • extended services.

DSU enters into provider agreements with other community agencies for the provision of supported employment services. There are 29 providers with a total of 57 contracts. Assigned staff continues outreach activities in an attempt to recruit new providers.

DSU maintains an agreement with the Oklahoma Department of Mental Health and Substance Abuse Services (ODMHSAS) describing collaboration on delivery of supported employment services and transitional employment services.

DSU maintains a cooperative agreement and MOU with the DDS to improve employment outcomes for consumers with intellectually disabilities. DDS continues to provide extended services for individuals with intellectual disabilities in Supported Employment services.

This screen was last updated on Jun 25 2014 12:03PM by Melinda Fruendt

Attachment 4.10 Comprehensive System of Personnel Development

Data System on Personnel and Personnel Development

The DSU is committed to maintaining Comprehensive System of Personnel Development (CSPD) standards as set forth in section 101 (a) of the Act. The DSU maintains a complete data system that facilitates the analysis of current and future personnel needs and resources. Data is continuously collected and updated allowing for retrieval of information to determine the DSU’s profile of success in relation to the CSPD Plan.

The Human Resource Development Unit specifically assigned to the Divisions of Vocational Rehabilitation and Visual Services, in cooperation with the Human Resources Unit for the DSU, maintains the database. Staff is required to provide updated educational and professional certification/licensure information whenever there is a change. The accuracy of this information is verified during the CSPD annual review.

The DSU maintains a counselor to consumer ratio of 1 counselor per an average of 101 consumers. The DSU will continue to focus on appropriate caseload size by ensuring services are provided to eligible individuals with disabilities who actively participate in the vocational rehabilitation program leading to competitive employment.

The table below lists the current FTEs available and projections for replacements needed to adequately serve the DSU’s consumers. The numbers indicated are and continue to be based on historical and projected turnover rates.

 

Row Job Title Total positions Current vacancies Projected vacancies over the next 5 years
1 Programs Manager 25 1 6
2 Programs Field Representative 16 3 4
3 VR Specialist - Counselor 153 19 25
4 VR Specialist - Vocational Evaluator 8 1 3
5 Assistive Technology Specialist 8 0 1
6 Rehabilitation of the Blind Specialist 19 2 5
7 Specialist on Deaf/Blindness 2 0 1
8 0 0 0
9 0 0 0
10 0 0 0

 

There are two institutions of higher education in Oklahoma that prepare vocational rehabilitation professionals by awarding Master’s of Science Degrees with Vocational Rehabilitation Counselor emphasis. These programs are Langston University and East Central University. Langston University is recognized by RSA as a historically black college/university (HBCU). East Central University has gone through a period of restructuring their program over the last two years. During this time they did not have any graduates. Currently, they have a revamped program with more students enrolled than ever previously reported. Both of these programs are accredited through the Council on Rehabilitation Education (CORE). Graduating from a CORE accredited program automatically qualifies its graduates to test for the Certified Rehabilitation Counselor (CRC) certification. As such, all the graduates shown in the table below have the credentials necessary for taking the CRC exam. This capacity qualifies them in meeting the DSU’s CSPD standard of a qualified rehabilitation professional.

In addition to the connection with Langston and East Central Universities, additional efforts enhance relationships with higher education. These are indicated in the goals and activities shown below.

Goal Foster beneficial relationships with higher education institutions

Activity • Attendance at state, regional, and national events on higher education • Participation at the Region IV Education Forum • Associate membership in the National Council on Rehabilitation Education • Encourage staff to be guest speakers and become adjunct faculty

Enrollment and graduation information received from these programs is shown below.

 

Row Institutions Students enrolled Employees sponsored by agency and/or RSA Graduates sponsored by agency and/or RSA Graduates from the previous year
1 Langston University 105 0 0 59
2 East Central University 72 0 0 24
3 0 0 0 0
4 0 0 0 0
5 0 0 0 0

 

A variety of methods are used to address our current and projected needs for qualified rehabilitation personnel. Methods used include annual reviews of existing data, workforce planning using an established model, conducting outreach and networking, and the utilization of a Project Coordinator for Diversity Management position devoted to a national diversity recruitment program that focuses on individuals matriculating from CORE—accredited master’s of rehabilitation counseling programs with disabilities and other diverse backgrounds. The goals and activities listed below indicate the actions to take place during this plan year.

Goal Using existing data and an established workforce planning model to identify current status and predict future needs of qualified rehabilitation personnel

Activity • Identify current staff capacities and compare to future needs to identify gaps • Initiate actions to fill the gaps through staff development, capacity building, and recruitment efforts

Goal Expand applicant pool for VR Counselor positions

Activity • Through the In-Service Training Grant we plan to fund two trips for recruitment by DSU Project Coordinator. • We currently have 19 staff taking advantage of the Agency’s Educational Sponsorship Program. Of the 19, six are pursuing a Master’s in Rehabilitation Counseling, eight are working on their Bachelor’s, five are working on their Master’s in a field related to their profession. • To alleviate difficulties experienced with applicants being determined for CSPD eligible when applying for a VR Specialist II or above position, a new Family Description has been written and implemented with OPM. It clarifies that graduates of a Council on Rehabilitation Education (CORE) accredited master’s program are to be deemed eligible without further review.

Goal Retention of qualified rehabilitation professionals

Activity • Provide for personal and professional growth by providing in-service development opportunities that enhance their knowledge, skills, and abilities • Continue to offer a skill based pay adjustment for obtaining a professional certification or licensure appropriate with their position

Relationships with Professional Organizations The DSU recognizes the importance of maintaining collegial relationships with professional organizations whose missions relate to empowering individuals with disabilities. The goal and activities listed below are the efforts to aid in this area.

Goal Expand relationships with professional organizations

Activity • Support state, regional, and national professional organizations by: o Staff attendance at events o Encouraging staff to become members of their professional organizations o Assisting organizations to hold their events in Oklahoma

As a strategy to increase recruitment and retention of a diverse professional counselor staff from traditionally underrepresented and underserved populations, the DSU has assigned a Project Coordinator position for national diversity recruitment of CSPD qualified staff. The Project Coordinator participates in career days and does class presentations designed to extenuate the positive value of DSU employment to students enrolled in CORE—accredited rehabilitation master’s of rehabilitation counseling programs. During such presentations, the Project Coordinator discusses the State of Oklahoma’s low cost of living, the potential benefits contained in the State’s employee compensation package and the State of Oklahoma’s Carl Albert Public Internship Program (a paid internship training program).

The aforementioned activities are accomplished on a national basis, with a particular emphasis, at colleges and universities which serve, predominately, student populations from traditionally underserved and underrepresented student populations. Moreover, these activities occur at colleges and universities, which include but are not limited to: Historically Black Colleges and Universities (HBCUs), such as, Langston University, Southern University (Baton Rouge, Louisiana), South Carolina State University; Historically Spanish-Serving Colleges (HSCs), such as, University of Texas-Pan American, University of Texas El Paso and the University of New Mexico-Highlands and historically Native American Colleges, such as the Cheyenne and Arapaho Tribal College (Weatherford), the College of the Muscogee Nation (Okmulgee, Oklahoma), the Comanche Nation College (Lawton, Oklahoma), the Pawnee Nation College (Pawnee, Oklahoma), Bacone (Muskogee, Oklahoma) and the University of Arizona (Tucson). Finally, the assigned Project Coordinator counsels with potential interns and institutional instructional staff about the requirements for obtaining paid internships and performs liaison activities with the universities, such as coordinating letters of supports from the DSU for their grant writing efforts.

The DSU point of contact impacts diversity issues within programs, such as, Section 121 Oklahoma Tribal Vocational Rehabilitation Programs, Consortia of Administrators for Native American Rehabilitation, Inc. (CANAR), state and local Chambers of Commerce, city councils, Hispanic Chambers, Legislative Black Caucus and community-based rehabilitation programs.

 

To be consistent with the federal requirements, the DSU established a CSPD standard in 1999 for all existing staff and qualified applicants for VR Counselor positions. These measures have resulted in 100% compliance with the federal CSPD requirements. To insure the continuance of this rate, all applicants for the positions of VR Counselor, Field Coordinator, and Programs Manager are reviewed by the DSU expert on CSPD.

 

Annually a comprehensive needs assessment is performed to afford continuing educational and in-service opportunities for the DSU professional and paraprofessional staff. From this assessment a Staff Development Plan is formulated to address those needs. The goals and activities associated with staff development are detailed below.

Goal Provide opportunities for increasing individual knowledge, skills, and abilities

Activity • Over 116 activities have been provided to staff since October 1, 2013 in areas of: o Autism o Transition o Ethics o Workforce Partnership o AgrAbility o Professional Conferences o Deaf/HOH o Variety of Disability Specific Trainings o Assistive Technology o Leadership o Diversity related conferences o Counselor and Support Staff Academies o Library Services for the Blind and Physically Handicapped Awareness Trainings o TACE Region 6 Trainings related to job seeking/job resumes and job use of social media o TACE Region 6 Support Professionals Academy o TACE Region 6 Job Placement

Focus for the Future: Personal Development Over the new five years, all staff will have the opportunity to attend Crucial Conversations training. This is a two-day course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics – at all levels of the organization. By learning how to speak and be heard (and encouraging others to do the same), staff will begin to surface the best ideas, make the highest-quality decisions, and then act on the decisions with unity and commitment.

As follow-on to Crucial Conversations, the training unit will also offer Crucial Accountability to staff, beginning with supervisors. Crucial Accountability is a one day follow on to the Crucial Conversations course that teaches a step-by-step process for enhancing accountability, improving performance, and ensuring execution. By learning how to talk about violated expectations in a way that solves problems while improving relationships, staff can improve individual, team and organizational effectiveness.

A competency based training program for all supervisors is being developed and should be implemented in FY 15. This program will include training components, an on-line Community of Practice as well as mentoring opportunities.

The DSU director supports training to include a component that highlights the need for quality services that lead to quality outcomes. This language will be incorporated into all training provided.

Acquisition and Dissemination of Information to Staff To round out a complete program of providing the most up to date information in the field of vocational rehabilitation, research and details of significance are disseminated to all professional and paraprofessional staff. Each year the Agency participates in the Fall and Spring National Council on Rehabilitation Education (NCRE) Conferences where new research is presented. Additionally, Institute on Rehabilitation Issues (IRI) documents are provided to all staff. Also as part of this program, materials are obtained and disseminated from a variety of seminars and conferences statewide, regionally, and nationally.

 

Services to the Deaf and Hard of Hearing Unit (Division of Vocational Rehabilitation) DSU Services to the Deaf and Hard of Hearing is a statewide program. It currently employs thirteen individuals that address needs for persons with hearing loss. The Programs Manager supervises a five counselor unit plus three rehabilitation technicians in offices located in both Oklahoma City and Tulsa, OK. In addition, two other programs within the unit, include the Interpreter Certification and Resource Center (ICRC) and the Interpreter Services Program. The ICRC is the certifying body for interpreters in Oklahoma, as well as monitoring and maintaining a registry of Interpreters. This program also supports the interpreter profession by providing resources and training. The Interpreter Service Program maintains interpreter contracts and schedules interpreters and Real Time Captioning (CART), as needed for agency staff and for consumers.

Hispanic Community Services Unit One new position of administrative assistant/translator expanded the outreach efforts to more areas of the state to accommodate the need for translations statewide. One temporary position, filled by a Hispanic client, is working the front desk utilizing bilingual skills to assist the office with clients walking in the front door to address their service needs.

 

DSU coordinates its CSPD activities with those provided under the Individuals with Disabilities Education Improvement Act. Through the DSU commitment with the Oklahoma Transition Institute (OTI), trainings for local educational agencies (LEA) and vocational rehabilitation counselors will assist with plans in coordinating CSPD activities. The Transition Coordinator also conducts annual training with all staff providing transition services, as well as quarterly calls about transition, and in-person small group training regarding IDEA, IEPs, and other school documentation.

This screen was last updated on Jun 25 2014 12:17PM by Melinda Fruendt

Attachment 4.11(a) Statewide Assessment

Provide an assessment of the rehabilitation needs of individuals with disabilities residing within the state, particularly the vocational rehabilitation services needs of:

  • individuals with most significant disabilities, including their need for supported employment services;
  • individuals with disabilities who are minorities;
  • individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program; and
  • individuals with disabilities served through other components of the statewide workforce investment system.

Identify the need to establish, develop, or improve community rehabilitation programs within the state.

In collaboration with the Oklahoma Rehabilitation Council (SRC), the DSU divisions of vocational rehabilitation and visual services will follow the Model Comprehensive Statewide Needs Assessment (CSNA) methodology developed by InfoUse, Berkeley CA to conduct the needs assessment.

The model CSNA addresses rehabilitation needs of individuals with disabilities, particularly the vocational rehabilitation service needs of: individuals with most significant disabilities, including their need for supported employment services; minorities; individuals with disabilities who have been unserved or underserved by VR; individuals with disabilities served through other components of the statewide workforce investment system; and the need to establish, develop, or improve community rehabilitation programs within the state.

The model CSNA process includes six steps:

1. Defining and establishing CSNA goals; 2. Developing CSNA plan for information and dissemination; 3. Gathering the information; 4. Analyzing the results and developing findings; 5. Developing the conclusions: Potential action strategies; and 6. Informing state plan goals, priorities, and strategies.

The plan for the next three year comprehensive statewide needs assessment, fiscal year’s 2014-2016 is as follows:

FFY 2014 – The DSU and SRC will complete steps one and two, and initiate step three.

Step 1: Defining and establishing CSNA goals. During this phase DSU staff will review available disability data and reports to establish the nature of the potential VR population within the state as well as identify other agencies and organizations that are resources for information collection. Tables and summaries of relevant report findings will be assembled as a briefing book for use in establishing study goals.

Step 2: Developing CSNA plan for information and dissemination. During this phase DSU staff will develop a plan for collecting information, analyzing findings, disseminating results, and informing the state plan. The plan will include the identification of specific data, sources, and methods; data analysis; costs and timeline; and staffing or technical assistance needs.

Step 3: Gathering the information. During this phase DSU staff will initiate the collection of data from identified sources and provide a description of the information collection process.

FFY 2015 – The DSU and SRC will complete step three.

Step 3 continued as described above.

FFY 2016 – The DSU and SRC will complete steps four, five and six.

Step 4: Analyzing the results and developing findings. Once all the data is collected it will be analyzed and organized by information goal and topic.

Step 5: Developing the conclusions: Potential action strategies. During this phase conclusions from work will be developed and potential action strategies generated for each need expressed in findings.

Step 6: Informing state plan goals, priorities, strategies. DSU staff will develop recommendations from the CSNA to inform the state plan.

This screen was last updated on Jun 25 2014 12:19PM by Melinda Fruendt

Attachment 4.11(b) Annual Estimates

Estimates of Individuals Eligible for Services In 2012 the American Community Survey estimated 312,480 Oklahomans age 18-64 had disabilities which is 13.7% of working age population. Persons with disabilities age 16 and over (including elderly individuals) were working at a rate of 24.3% compared to 68.2% for people without disabilities. Persons with disabilities age 16 and over had incomes below the federal poverty level at a rate of 22.5% compared to 13.5% for people without disabilities. We estimate that 225,923 or 72.3% Oklahomans with disabilities will be eligible for VR services in 2015.

Estimates of Individuals Eligible for Services to Receive VR Services DRS serves consumers under an Order of Selection and three priority groups. The number of such individuals who will receive services provided under Part B of Title I and under Part B of Title VI of the Act, including related estimated costs are listed in table below.

Category Title I or Title VI Estimated Funds Estimated Number to be Served Average Cost of Services
Title I, Part B, Priority Group 1 Title I $11,481,000 4,100 $2,800
Title I, Part B, Priority Group 2 Title I $13,350,000 4767 $2,800
Title I, Part B, Priority Group 3 Title I $1,869,000 667 $2,802
Title VI, Part B Title VI $300,000 64 $4,687
Totals   $27,000,000 9,598 $2,813

This screen was last updated on Jun 25 2014 12:23PM by Melinda Fruendt

Attachment 4.11(c)(1) State Goals and Priorities

The goals and priorities are based on the comprehensive statewide assessment, on requirements related to the performance standards and indicators, and on other information about the state agency. (See section 101(a)(15)(C) of the Act.) This attachment should be updated when there are material changes in the information that require the description to be amended.

  • Identify if the goals and priorities were jointly developed and agreed to by the state VR agency and the State Rehabilitation Council, if the state has a council.
  • Identify if the state VR agency and the State Rehabilitation Council, if the state has such a council, jointly reviewed the goals and priorities and jointly agreed to any revisions.
  • Identify the goals and priorities in carrying out the vocational rehabilitation and supported employment programs.
  • Ensure that the goals and priorities are based on an analysis of the following areas:
    • the most recent comprehensive statewide assessment, including any updates;
    • the performance of the state on standards and indicators; and
    • other available information on the operation and effectiveness of the VR program, including any reports received from the State Rehabilitation Council and findings and recommendations from monitoring activities conducted under section 107.

The goals and priorities for FFY 15 have been jointly developed with the Oklahoma Rehabilitation Council (SRC). DSU participates in regular SRC meetings as well as participates in SRC subcommittee activities. The SRC also collaborates in drafting and revision of agency policy development, and meets regularly with the DSU Director and DVR/DVS Administrators. Finally, revisions to the state plan were developed jointly, as well as revision to the specific goals and priorities identified in this section. In a joint effort with the SRC, the DVR/DVS divisions formed work groups to develop measures and action steps to address the DSU organizational strategic plan goals and strategic priorities. These goals and priorities are based, in part, on the DSU’s performance on the standards and indicators. The work groups reviewed the findings and recommendations of the comprehensive statewide needs assessment, the findings from the consumer satisfaction survey, and the employee engagement survey. Furthermore, the DSU Director and Division Administrators expectations were utilized.

The DSU organizational strategic plan is designed for state FY 2013-2018. The divisions will address the goals and strategic priorities over the span of these five years.

Goals and Priorities

Goal 1: Deliver improved, quality services to Oklahomans with disabilities • Focus is on Quality Services and Quality Employment Outcomes • Align our strategic and state plans with the Governor’s vision: America Works – Education & Training for Tomorrow’s Jobs • Building relationships with consumers to help them focus on the best choices of occupations – career guidance and career counseling for our consumers • Business and Vendor Relationships – Value accountability and Servant Leadership and Outreach • Strengthen mental health partnerships

Goal 2: Provide program results that are accountable to the public and our customers • Measure things differently o Timeliness, qualifying moving to plan more quickly – pare down time frames • Engaging clients in preparation for employment o Plan better, initiate services, consumer choices – all ties into counseling and guidance • Partnerships and Community Outreach o Be visible in the community • Assessments o Need better assessments – vocational evaluations, more rigorous o Discuss quality evaluations with workforce patrons • Teaching soft skills to clients quickly o Ways to dress o Social Skills • Employers want employees to have basic skills that make them socially aware in the workplace: job ready • Upfront work will lead to quality results • Must define “quality” at some point o Quality = satisfying career that can be done into the future • Measure “quality” from (quality essential – characteristics) o Counselor tasks up front o Counselor has possibility o Thinking o Team accountability • Training – Job Readiness – keeping the focus on consumer outcomes on employment • Need help on how to work with blind consumers in the office • Want input from blind consumer groups, what they consider quality outcomes

Goal 3: Strengthen Our Workforce • Increase Accountability for results • Recruitment Increase – lack of quality applicants • Partner with Oklahoma university programs by giving them our expectations o Evaluate vocational rehabilitation curriculum and classes • Continue with academic development • Personnel – Counselors and caseloads – look at agency FTE’s to see if shifts can be made • Salaries need to be competitive with other professions • Utilize our Carl Albert’s job announcements • Time Management Training for staff

Goal 4: Strengthen Our Infrastructure • Strengthen internet connection o Solve system problems – servers too slow • Electronic signature for clients • Full online applications and ability to submit online • Travel requests – look at electronic filing for reimbursement • Policy manual – eliminate it and use only a procedure manual

This screen was last updated on Jun 25 2014 12:25PM by Melinda Fruendt

Attachment 4.11(c)(3) Order of Selection

  • Identify the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services.
  • Identify the justification for the order.
  • Identify the service and outcome goals.
  • Identify the time within which these goals may be achieved for individuals in each priority category within the order.
  • Describe how individuals with the most significant disabilities are selected for services before all other individuals with disabilities.

Justification for order of selection

The DSU operates under an Order of Selection. Policy reflects the need for order of selection, priority group definitions, implementation, closing and opening of priority groups, continuity of services, and information and referral services.

Order of selection

Need for order of selection. The Department, in consultation with the Oklahoma Rehabilitation Council, has determined, due to budgetary constraints or other reasoned limitations that it cannot serve all individuals who are determined eligible for DVR and DVS services. The Department consults with the Oklahoma Rehabilitation Council regarding the:

(1) need to establish an order of selection, including any re-evaluation of the need;

(2) priority categories of the particular order of selection;

(3) criteria for determining individuals with the most significant disabilities; and

(4) administration of the order of selection.

 

Description of Priority categories

Priority groups. It is the policy of DRS to provide vocational rehabilitation services to eligible individuals under an order of selection. Under the order of selection, the Department has established three priority groups on the basis of serving first those with the most significant disabilities. Every individual determined to be eligible for DVR and DVS services is placed in the appropriate priority group based upon the documentation used to determine eligibility and/or vocational rehabilitation needs. Selection and placement in a priority group is based solely upon the significance of the eligible individual’s disability, and is not based upon the type of disability, geographical area in which the individual lives, projected type of vocational outcome, age, sex, race, color, creed, religion, or national origin of the individual. The priority groups are:

(1) Priority Group 1. Eligible individuals with the most significant barrier to employment. A most significant barrier is one that includes a mental or physical disability resulting in serious limitations in three or more functional capacities and can be expected to require multiple services over an extended period of time.

(2) Priority Group 2. Eligible individuals with significant barriers resulting in serious limitations in at least one, but not more than, two functional capacities and can be expected to require multiple services over an extended period of time.

(3) Priority Group 3. Eligible individuals with disabilities not meeting the definition of individual with a significant barrier.

 

Priority of categories to receive VR services under the order

Implementation - Prior to the start of each fiscal quarter, or when circumstances require, the DRS Director will determine in which priority groups new Individualized Plans for Employment will be written and initiated. The Director may restrict the writing and initiation of new Individualized Plans for Employment within a priority group to cases having eligibility dates falling on or before a specified date providing that all consumers in higher priority groups are being served. Considerations in making this determination will include, but not be limited to, the projected outcomes, service goals, expenditures, and resources available for each priority group. Projected costs and resources for each priority group will be based upon costs of current Individualized Plans for Employment, anticipated referrals, availability of financial resources, and adequacy of staffing levels. The Director will implement actions under the order of selection through written notice to DVR and DVS staff. The written notice will specify the implementation date of the action and direct DVR and DVS staff on how to handle cases by priority group and application date. DVR and DVS staff will inform each eligible individual on their caseloads:

(1) of the priority groups in the order of selection;

(2) of the individual’s assignment to a priority group; and

(3) of the individual’s right to appeal that assignment.

Closing and opening priority groups - When all or part of a priority group is closed, designated cases within that priority group without a written IPE will be placed on a waiting list after the individual has been determined to be eligible. No IPE will be written for cases on the waiting list. Staff will continue to take applications, diagnose and evaluate all applicants to determine eligibility and vocational rehabilitation needs, find the individual eligible when documentation supports such a decision, then place each eligible individual’s case in the appropriate priority group. If an eligible individual is placed in a closed priority group, his or her case will go on the waiting list and no IPE will be written or initiated. The DRS Director will notify DVR and DVS staff in writing when all or part of a closed priority group is opened. When this directive includes new applicants who are found eligible, individuals already on the waiting list within that same priority group will be given priority over new applicants. When all or part of closed priority groups are opened, staff will contact individuals on the waiting list to develop and implement their Individualized Plans for Employment using the priorities in Paragraphs (1) - (3) of this Subsection:

(1) contact individuals within the highest open priority group first, Most Significant being the highest of all priority groups;

(2) within each opened priority group, staff will contact individuals on the waiting list in order of application date, earliest application date first; then

(3) staff will contact individuals whose cases will remain on the waiting list to explain how their cases will be handled.

Continuity of services - Any individual with an IPE that existed prior to the date all or part of that individual’s priority group was closed will continue to receive services as planned. Such an IPE may be amended if the changes are necessary for the individual to continue progress toward achieving an appropriate employment outcome, or are otherwise necessary within policy. Persons requiring post employment services will also be provided the necessary services regardless of priority group assignment.

Information and referral services - Information and referral services will remain available to eligible individuals who are not in an open priority group. These individuals will be given information and guidance, using appropriate modes of communication, to assist such individuals in preparing for, securing, retaining or regaining employment, and will be appropriately referred to Federal and State programs (other than the vocational rehabilitation program) including other components of the statewide workforce investment system in the state. No IPE will be written to provide such services to these individuals.

 

Service and outcome goals and the time within which the goals will be achieved

Time within which service and outcome goals may be achieved for individuals within each priority group within the order and Estimated Average Length of Services For Successful Cases by Priority Group for FFY 15 is in table below.

*Time within which goals are to be achieved = Average days between plan signature and closure

Priority Category Number of individuals to be served Estimated number of individuals who will exit with employment after receiving services Estimated number of individuals who will exit without employment after receiving services Time within which goals are to be achieved Cost of services
1 4,100 2,460 1,640 933 $2,800
2 4,767 2,860 1,907 991 $2,800
3 667 400 267 1,064 $2,800

This screen was last updated on Jun 25 2014 12:34PM by Melinda Fruendt

Attachment 4.11(c)(4) Goals and Plans for Distribution of Title VI, Part B Funds

Specify the state's goals and priorities with respect to the distribution of funds received under section 622 of the Act for the provision of supported employment services.

DSU will continue to provide opportunities for Oklahomans with the most significant barrier to employment to enter competitive employment through the use of funds received under Title VI, part B supplemented by Title I, part B to purchase time-limited supported employment services. DSU purchases services from qualified providers through contracts based on established rates for services.

Under state contracting laws, new contracts are established when requested by a provider agency that meets minimum qualifications. Although DSU contracts primarily with private, non-profit entities for community rehabilitation services, contracts have also been established with public entities. All contracts are paid on an outcome basis. The contracts emphasize quality service at both the individual client and total contract levels. Through payments at the completion of each milestone, multiple opportunities are created for the consumer and the DSU counselor to assure that a quality service has been delivered and that a desired employment outcome will be achieved. Contracts also emphasize controlling average cost of service per consumer, while providing payment incentives for difficult to serve individuals in these categories: individuals with felony convictions, high school students classified as severely emotionally disturbed, individuals with HIV/AIDS or an individual who is totally blind.

There are no restrictions on the types of disabilities served through the contracts, although the majority of individuals served continue to be those with intellectual disabilities or mental illness as a primary diagnosis. Although most provider agencies serve a diverse population of individuals with the most significant barrier to employment, mental health providers continue to serve exclusively individuals with a serious mental illness.

Mental Health providers have the option of providing supported employment. DSU, the Department of Mental Health and Substance Abuse Services are collaboratively seeking strategies for improving services and enhancing service capacity for mental health consumers.

DSU will provide outreach to increase number of community mental health providers contracting to provide employment services in efforts to improve the employment outcomes of individuals with severe mental illness.

DSU will provide outreach to increase the number of Rural Employment contractors so we have better coverage in the rural parts of the state to meet the unfilled employment needs of the agency’s consumers.

This screen was last updated on Jun 25 2014 12:35PM by Melinda Fruendt

Attachment 4.11(d) State's Strategies

This attachment should include required strategies and how the agency will use these strategies to achieve its goals and priorities, support innovation and expansion activities, and overcome any barriers to accessing the vocational rehabilitation and the supported employment programs. (See sections 101(a)(15)(D) and (18)(B) of the Act and Section 427 of the General Education Provisions Act (GEPA)).

Describe the methods to be used to expand and improve services to individuals with disabilities.

DSU will include required strategies and use these strategies to achieve its goals and priorities, support innovation and expansion activities, and overcome any barriers to accessing the vocational rehabilitation and the supported employment programs. DSU will update strategies when there are material changes in the information that require the description to be amended.

Information below describes the DSU strategies, including: the methods to be used to expand and improve services to individuals with disabilities; how a broad range of assistive technology services and assistive technology devices will be provided to individuals with disabilities at each stage of the rehabilitation process; how assistive technology services and devices will be provided to individuals with disabilities on a statewide basis; outreach procedures to identify and serve individuals with disabilities who are minorities, including those with the most significant barriers to employment; outreach procedures to identify and serve individuals with disabilities who have been unserved or underserved by the VR program. If applicable, DSU will provide a plan of the state for establishing, developing, or improving community rehabilitation programs.

The DSU expands and improves provisions of vocational rehabilitation (VR) services under Title I. Goals, priorities and strategies address the needs of people with the most significant disabilities and people who have been underserved.

Methods to expand and improve services

DSU Program areas that are utilized to expand and improve services include: *Visual Services Center in Tulsa and Oklahoma City *DVS Technology Lab and Training Lab in Tulsa and Oklahoma City *DVS Adult Blind Living Evaluation (ABLE) offered statewide *DVR Technology Lab and Training Lab in Oklahoma City. *Oklahoma School for the Blind (OSB) transition work adjustment program *Partnering with OSB for Vocational Evaluations *Project Search: Expanding to new locations statewide and standardization programs. Corporate partnerships continue to expand. *Business Enterprise Program *Office of Juvenile Affairs collaborations *Department of Veterans Affairs collaborations *On-line applications *Business Advisory Council (BAC) *Work Adjustment Training for High School Students on the Autism Spectrum – Serving high school students with a diagnosis of Autism Spectrum Disorder. A partnership between the DSU, Goodwill Industries of Tulsa, and Tulsa Metro Public Schools. *Expansion of grant opportunities *Benefit Planners serve as subject matter experts to the DSU and the Workforce Oklahoma staff and the individuals that are served. They provide income retention counseling to further ensure former Social Security Administration (SSA) beneficiaries continue working. In order to maximize potential referrals, Benefits Planners actively visit all VR staff within their coverage areas, as well as every Workforce Oklahoma office. This is a partnership between the DSU and the OK Employment Security Commission. *Continue statewide investigation efforts to locate ‘cold case’ clientele. *Maximize efforts in winning businesses over in terms in partnering with the DSU under the umbrella of the Ticket to Work Program. The DSU is poised to continue setting the national standard for Public VR Employment Network recruiting and Social Security Reimbursement. *Outreach to faith based and community programs to bridge barriers to Oklahomans to succeed in the workplace, school and at home. This initiative is designed to find and enhance comparable benefits. *TACE Training opportunities: Coaching for Improved Vocational Outcomes Project, Ethics, Disability Specific, and Leadership.

 

Identify how a broad range of assistive technology services and assistive technology devices will be provided to individuals with disabilities at each stage of the rehabilitation process; and describe how assistive technology services and devices will be provided to individuals with disabilities on a statewide basis.

The DSU maintains assistive technology labs within vocational rehabilitation and visual services to provide consumers an opportunity to explore devices that may help them achieve their employment goals. Demonstrations and loan of equipment is encouraged to promote awareness and access to the latest advances of adaptive equipment.

Full participation in education, employment and daily living may be enhanced with devices. Services through the lab are designed to assist an individual with a disability in the selection, acquisition or use of an assistive technology device. An evaluation of the AT needs of an individual includes a functional evaluation of how AT could help the individual. The AT labs have a wide variety of items to meet the diverse needs of Oklahomans with Disabilities.

Types of Evaluations: Home Modifications, Vehicle Modifications, Personal Mobility Needs, Computer Access, Worksite Accommodations, Activities of Daily Living, Communication, School Accommodations, and Accessibility Review.

The Assistive Technology Specialists will focus more on the reported obstacle, rather than the disability diagnosis. A big part of an AT evaluation is to identify what the real problem or obstacle is for the individual. The specialists complete a variety of different assistive technology assessments for DRS consumers and agency partners.

 

Identify what outreach procedures will be used to identify and serve individuals with disabilities who are minorities, including those with the most significant disabilities; and what outreach procedures will be used to identify and serve individuals with disabilities who have been unserved or underserved by the VR program.

*Services to the Deaf and Hard of Hearing Unit (DVR) The Staff of DVR Services to the Deaf and Hard of Hearing Unit are committed to providing communication access for those with hearing loss. All of the staff has some level of American Sign Language fluency, ranging from novice to expert. By having a trilingual staff member allows us to provide services for those within the Hispanic community with hearing loss.

This unit has been working closely with the staff of DSU to provide American Sign Language classes, as well as, resource kits including assistive listening devices and interpretype equipment for each field office. These devices are also provided to the Workforce Centers that house the DSU Benefits Planners.

Video Phones, at each staff member’s desk and on portable laptops for field work, are utilized in the Tulsa and Oklahoma City offices to communicate directly with the clients. Kiosks have been installed with videophone so consumers can make phone calls independently for their job search and employment needs.

*Hispanic Community Services (HCS) Unit Outreach For consumers that speak a language other than English, this unit has access to translation/interpreter services for other native languages.

*The Hispanic Community Services Office is currently partnering with the Add Us In Program to increase outreach to minority individuals with disabilities of whom a portion of referrals are Hispanic with the goal of addressing their service needs. *The Add Us In brochures were translated into Spanish as the DSU HSC Unit has partnered on this project to provide accurate information to new clientele in the 4 county areas of Logan, Cleveland, Oklahoma, and Canadian. *A new version of the Responsibilities of the Client handbook has been translated to Spanish to provide accurate information to new clientele. *The Voters Registration Statement from the Case Management Handout training has been translated to Spanish to provide accurate information to new clientele on the opportunity to vote. *The DSU plans to increase the number of cases on a caseload by inheriting certain zip codes and/or inheriting certain high schools to provide transition services as needed for Hispanic individuals. *Transition brochures and checklists that have been translated into Spanish are being utilized by VR Specialists and transition partners to provide information to high school students and parents about the DSU program. *Lync is being utilized in the offices to provide face to face meetings with clients and counselors statewide to avoid high travel costs. *The Visual Services brochure and the Oklahoma Library for the Blind and Physically Handicapped brochure will be translated into Spanish to provide information to Hispanic individuals with visual impairments. *The Client Assistance Program (CAP) will be utilizing the HCS staff for the utilization of their phone system and brochures to be translated into Spanish to assist the needs of clientele who make contact through the CAP office. *Conversational Spanish classes will be offered and utilized through the HCS offices for the Tulsa and OKC offices, as part of the Innovations projects. *The HCS office serves 5 Hispanic clients who are attending the Tech Now program through their local high school.

*American Indian Vocational Rehabilitation Programs (AIVR) DSU and Section 121 American Indian Vocational Rehabilitation (AIVR) programs work in collaboration to identify and increase employment outcomes of American Indians with disabilities through increased development of co-served cases, by providing complementary services, maintaining confidentiality, shared in-service training and evaluations at no cost to AIVR programs.

DSU and AIVR have engaged in several initiatives designed to expand and improve services including; development of American Indian Job Placement Grants; Cultural Sensitivity Training provided in conjunction with San Diego State University; Oklahoma Tribal Vocational Rehabilitation (OKTVR) Council Cultural Exploration.

Activities designed to improve the provision of services for American Indians with disabilities.

*Liaison: DSU provides a state employee that serves as a state and tribal liaison to enhance communication and collaboration with and between AIVR programs and the DSU. In addition part time duties have been added to two DSU staff to act as Tribal Community Liaison in an effort to increase collaboration between field offices and improve outreach. The DSU point of contact impacts diversity issues within programs, such as AIVR, Consortia of Administrators for Native American Rehabilitation (CANAR), state and local Chambers of Commerce and city councils.

*Cooperative Agreement: DSU and AIVR programs have implemented cooperative agreements as prescribed under Section 101 of the Rehab. Act of 1973 as amended. Current up to date agreements are disseminated to all DSU and AIVR employees. The cooperative agreements are also presented in the New Counselor Vocational Rehabilitation and Visual Services Academy and Grand Rounds held in local areas across the state.

*Oklahoma Tribal Vocational Rehabilitation (OKTVR) Council: The OKTVR Council serves as an advocate for American Indians with disabilities throughout the state and nationally. AIVR services are provided in all or portions of the 77 counties within the state of Oklahoma. The Tribal VR Programs are: Apache; Cherokee; Cheyenne and Arapaho; Chickasaw; Choctaw; Comanche; Delaware; Iowa: and Muscogee (Creek). A brochure and a video are available through partnership with the DSU.

*Contingency: DSU and AIVR have developed a contingency plan, should any AIVR program lose annual funding.

*Strategies for Recruitment Efforts of Professional Counselor from Minorities, Underrepresented and Underserved Populations The DSU’s goal is to continue to foster and maintain our long-standing relationships with East Central University (Ada, Oklahoma) and Langston University, the State of Oklahoma’s only historically black university. DSU staff members are committed to working with these institutions of higher education, which are the only CORE-accredited rehabilitation counselor programs within the State of Oklahoma. This commitment is shown by their willingness to work as adjunct professors, guest lecturers and project advisory committee members. Moreover, one part of the DSU Director’s strategy is to assign the Project Coordinator for National Diversity Recruitment, as a liaison to Langston University, which produces counselor on its Oklahoma City and Tulsa campuses; in order to, help facilitate activities between the DSU and Langston related to the development and recruitment of qualified professional counselor staff members for the DSU.

Additionally, the Project Coordinator is assigned the responsibility to act as the DSU Director’s designee or point-of-contact with groups that impact counselor diversity issues within the DSU, such as, Oklahoma AIVR Programs, the Consortia of Administrators for Native American Rehabilitation, Inc. (CANAR), state and local Chambers of Commerce, city councils, Hispanic Chambers of Commerce, the Oklahoma Legislative Black Caucus and community-based rehabilitation programs.

 

If applicable, identify plans for establishing, developing, or improving community rehabilitation programs within the state.

The Employment Support Services (ESS) Unit is responsible for coordination with Community Rehabilitation Programs (CRP). An ESS liaison is assigned to every CRP with whom DSU contracts, with the responsibility to work with the contractor, counselor, employer and consumer to ensure an effective working relationship is maintained and to resolve any disputes that may occur. The DSU also provides quarterly training to the CRP’s to keep abreast of current best practices in the field.

 

Describe strategies to improve the performance of the state with respect to the evaluation standards and performance indicators.

For FY 2013, the DSU did not meet Indicator 1.1. In addressing the failure of Indicator 1.1, the DSU will focus upon making adjustments to new employee academy in highlighting the importance of higher wages and better careers. Counselors are being asked to provide more career guidance aimed at increasing choices for consumers to look at in terms of demand jobs and careers that pay higher wages, as well as, providing relevant labor market data. A Business Services Coordinator will work statewide with partners, employers and DSU staff to focus on greater career opportunities and employment for consumers. The DSU is also identifying data that shows trends in wages in regards to disability and age to strategize a plan to work areas of improvement.

The DSU remains committed to meeting all of the Standards and Indicators established by RSA.

 

Describe strategies for assisting other components of the statewide workforce investment system in assisting individuals with disabilities.

The DSU is an integral partner and a leading agency within the Oklahoma Workforce System Certification. This system will ensure that Oklahoma has a pipeline of appropriately skilled and credentialed workers ready to meet the employment needs of Oklahoma employers.

The DSU director is an appointed member of the Oklahoma Governor’s Council for Workforce and Economic Development. This council brings together leaders from business, government, education, and non-profit sectors to jointly develop ways to coordinate workforce and economic development. The DSU also has staff on the Agency Partners Team, Workforce Solutions Staff Team and State Youth Council. These teams support the work of the governor’s council. Further, the DSU has representatives on each regional workforce investment board and youth council. This involvement means the DSU is committed to developing creative solutions that expand and improve Oklahoma’s workforce, and increasing opportunities for people with disabilities to ensure complete access to employment statewide.

Collaboration with agencies in supporting our Workforce Partnerships: *Setting the standard for complete access within the Oklahoma Workforce System statewide, including people with disabilities and language barriers. *Collaboration with OK ABLE Tech to provide the training and technical assistance to the Oklahoma Workforce System statewide on Accessibility for All. *Co-location of DSU Benefit Planners to continue building partnerships with workforce to provide income retention counseling to further ensure former SSA beneficiaries continue working. *Offer clients the opportunity to obtain the Career Readiness Certificate through the ACT, Inc. Career Ready 101 and WorkKeys assessments. *Offer OKJobMatch.com to consumers statewide – a revolution in job matching technology for job seekers and employers. This portal is matching the right people with the right jobs. *The Oklahoma Workforce portal has a specific link for Veterans at OKMilitaryConnection. DSU is listed in the personal resource section of “Help for Disabled Veterans”. *Career Pathways Initiative intended outcomes – Oklahoma has a comprehensive system in place that leads students, dislocated workers, and incumbent workers through a full range of education and training opportunities that corresponds to employer needs, thus assuring a pipeline of appropriately skilled and credentialed workers for Oklahoma’s companies; provides services to potential members of the talent pipeline has policies in place that align with Career Pathways. *Market the Oklahoma Workforce information sharing portal at okworks.org *Continue collaboration with the NET for national partnership with both private companies and federal agencies. Utilize the national Talent Acquisition Portal (TAP) for clients to access employment opportunities, nationwide. Support the NET Employment Training Module. *Continue business tours statewide observing potential work environments for clients and impact education to employers on benefits of hiring individuals with disabilities. *DSU Business Advisory Council’s (BAC) enhance building strong relationships and collaborations with businesses statewide. *Membership with local Chambers of Commerce and Human Resources Association. *Maintain and monitor Employer Hotline. *Sponsorship of diversified career fairs in collaboration with partners in the community. *ONE Oklahoma Business Leadership Network (BLN)

 

Describe how the agency's strategies will be used to:

  • achieve goals and priorities identified in Attachment 4.11(c)(1);
  • support innovation and expansion activities; and
  • overcome identified barriers relating to equitable access to and participation of individuals with disabilities in the state Vocational Rehabilitation Services Program and the state Supported Employment Services Program.

While the 1.5% set aside is no longer a requirement, funding is available, with Section 123 as a guide, to identify barriers to employment and search for solutions to identified barriers.

The DSU is vested in innovative and expansion activities. The Innovations Unit was formed to expand focus and increase efficiency through a system wide approach. Statewide Innovations Trainings are scheduled in an effort to improve communication and encourage the development of Project Leaders with a focus of improving overall employment outcomes in communities across the state for individuals served by the DSU.

 

This screen was last updated on Jun 25 2014 12:49PM by Melinda Fruendt

Attachment 4.11(e)(2) Evaluation and Reports of Progress

Vocational Rehabilitation (VR) and Supported Employment (SE) Goals

The goals and priorities for FFY 13 were jointly developed with the Oklahoma Rehabilitation Council (SRC). The DSU participated regularly at SRC meetings as well as in SRC subcommittee activities. The SRC also collaborated in drafting and revising agency policy development, and met regularly with the agency Director and DVR/DVS Administrators. In a joint effort with the SRC, the DVR/DVS divisions utilized work groups to develop measures and action steps to address the DSU organizational strategic plan goals and strategic priorities and continuously evaluate program goals.

The Servant Leadership model was the focus in the development of the DSU organizational strategic plan process. The work groups reviewed the findings and recommendations of the comprehensive statewide needs assessment, the findings from the consumer satisfaction survey, and the employee engagement survey. Furthermore, the DSU Director’s annual performance points and expectations were utilized.

The DSU organizational strategic plan was designed for five years (FFY 2013 - 2017). The divisions evaluate and continuously work to acheive the goals as listed:

Goals and Priorities Goal 1: See The Future •Servant Leadership Training – Continuous. •Identify and implement standards of communications – DSU Employee Engagement Committee to work on this issue. (Successful - FFY 13) •Update from director: oImplement a blog. (Unsuccessful – FFY 13) oConducts monthly Video Chats for staff following DSU Commission meetings. This video is also shared with the SRC members to keep them informed. (Successful – FFY 13 – ongoing) oPlans to expand the video chat concept to Division Administrators. (Removed). •Career Ready 101/WorkKeys Project oPhase I - webinars regarding instructions to staff completed, vocational evaluators licensed as site administrators and received training; CR 101 trainer for clients is trained and in place. oPhase II - Site administrators will receive feedback from clients with all disabilities on accessibility component of this project through March 2013. (Successful – FFY 13). oPhase III - site administrators will continue to receive feedback from three disability categories: cognitive, deaf/hard of hearing, and blind/visually impaired. (Successful - FFY 13). oPhase Final – the DSU director will write paper on accessibility results – to be shared with CSAVR directors, ACT, Dept of Commerce and Governor’s Council on Workforce and Economic Development/Workforce Partnership. (Work in Progress). •Deaf and H/H Unit Assistive Listening Devices Rollout to Workforce Centers completed. (Successful – FFY 13) •DSU staff has the availability to submit Innovative Projects as proposals to the Director. (Successful – FFY 13 – ongoing) •Plans to work on adjusting the medical and dental rates to provide obtain more quality providers for clients. (Removed). •Explore and study standards for assistive technology trainers and training modules (currently there is no nationwide certification) – Visual Services. (Successful - FFY 13). •Top programs, projects, presentations – oDeaf/HH Unit won the Governor’s Quality Team Day Award on the American Sign Language DVD (Successful – FFY 12) oOK Transition Institute (OTI) partnered with Dept of Ed, Dept of Career and Tech Ed, ORC, ABLE Tech, OU Zarrow Center, Natl Secondary Transition Tech Asst Center, Tech-Now, other organizations, schools, partner groups, tribal VR, etc. (Successful – ongoing) oWorkforce Partners Conference (Successful – ongoing) oPartners Conference for Oklahoma Families (Successful – ongoing) oDeaf/Blind Regional Conference – (Successful – FFY 12) (Plans for 2nd Conference FFY 14) oAgricultural Assistive Technology Training – DSU host state (Successful – FFY 13) oCouncil for Exceptional Children’s Division on Career Development and Transition Conference (CECDCDT) Conference (Successful – ongoing) oWINGS leadership and innovation program for the DSU is proposed to develop leadership capacity, increase innovative approaches to problem solving and stimulate change, energy, and creativity. WINGS is designed to be completed in an eighteen month period, with five training sessions, field assignments, a personal development plan and a final agency project. Referred to as a Model Program by RSA in FFY 13 Monitoring Review. (Successful – ongoing) oJob Clubs – groups of people working together to increase job seeking skills to find employment. Provides participants the opportunity to learn and apply job seeking skills in an encouraging, mutually supportive environment. DSU counselors and other professionals involved in assisting individuals seeking employment conduct the job clubs. The format is interactive – all members participate. (Successful – ongoing) oDSU and OK Cooperative Extension Services Initiative – Partnership to bring local DSU staff and OKCES staff together to know and understand each other’s programs, referral sources, and serve consumers with disabilities statewide. (Southeast area of state successful – FFY 12 - no plans for other area meetings). oDSU and OK Department of Commerce Regional Development Specialists partnership on self-employment and entrepreneurship. Regionally based meetings conducted throughout state of OK. (Successful – FFY 13)

Goal 2: Engage and Develop Others •Staff has access to training for professional development oUtilize E learning; webinar; technology for training to provide consistent message statewide. (Successful - Ongoing). oHuman Resource Development unit will focus on servant leadership, case management, new counselor training, and general subject training. (Successful - Ongoing). •Develop Mentoring Plan – Human Resources Program Manager oInclude interns, learning processes, develop training timeline and case management process/experience (Successful - Ongoing). •Job Placement Specialists – define expectations and accountability of the position. (Work in Progress). •Human Resources Program Manager – Crucial Conversations certified will train staff annually. (Successful – ongoing) oExpanded in FFY 14 – DVR/DVS Human Resources Development Training staff to be certified (Successful - FFY 14). •New Employee Academy will encompass professional staff training and support staff training. (Successful - FFY 14).

Goal 3: Reinvent Continuously •Address assistive technology (AT) issues to include the need for more training, more instructors, individualized training approach, curriculum development, continuing education, certification of AT staff and ongoing support for AT users (staff). (Work in Progress).

Goal 4: Value Results and Relationships •Partnerships oGovernor Council of Workforce and Economic Development oWorkforce Solutions Staff Team oDepartment of Commerce oEmployment Security Commission oDepartment of Education and Public Schools oDepartment of Mental Health and Substance Abuse oDepartment of Corrections oDepartment of Human Services oOffice of Juvenile Affairs oOklahoma Rehabilitation Council oOklahoma Statewide Independent Living Council oOklahoma ABLE Tech oOklahomans for Special Library Services oVisual Services Advisory Committee oAmerican Indian Vocational Rehabilitation Programs – Apache, Cherokee, Cheyenne & Arapaho, Chickasaw, Choctaw, Delaware, Iowa, Muscogee (Creek) and Comanche oHigher Education, Post-Secondary institutions, Career Tech – Universities and Colleges statewide •Presentations to Other State Agencies oPartner with Office of Disability Concerns to provide disability awareness training to the Workforce Centers statewide. (Successful – FFY 12) oCross training with OASIS, 211 system and DHS staff/conference with families. (Incomplete – no further plans) oTransition presentations: ? OK Tribal Voc Rehab Council ? OK-ASPE to DHS Staff ? OSU/Tulsa Campus master’s special education students ? DHS staff, educators and families •Increase knowledge of comparable benefits and other community resources through identification and evaluation. (Incomplete – waiting to include on Compass Intranet – FFY 14) •Increase number of VS transition cases – Hold staff accountable for transferring cases according to policy – Target outreach to the schools to open new cases (based on OK Dept of Ed Child Count). (Successful – ongoing) •Develop a team to pursue implementation of Agenda on Blindness items related to agency services, monitoring progress and development of continuous process of reviewing long term goals as related to assistive technology issues. (Successful - FFY 14). •Programs Managers conduct four meetings within a 12-month timeframe. (Removed). oDiscuss with Division Administrators and Field Coordinators decision-making and problem solving authority for Programs Managers oCounselor decision-making authority handled via policy revisions. (Successful – FFY 13) oConsistent communication of procedures and policies oE Learning on policy directives. (Successful – ongoing)

Goal 5: Embody the Values •Address assistive technology issues to include the need for more training, more AT instructors, individualized training approach, curriculum development, continuing education, certification of AT staff and ongoing support for AT users (staff) (Work in Progress). •DSU and SRC jointly utilize results of Comprehensive Statewide Needs Assessment (CSNA) for program decision making. (Work in Progress). oAdministration review results and prioritize needs to be addressed

 

Individuals with the most significant barriers to employment continue to go to work as a result of having contracts with the CRP’s. DSU contracts with a total of 29 CRP’s who have a total of 59 contracts. Additionally, the DSU has 2 transitional contracts with clubhouses to provide transitional employment services to individuals with chronic mental illness.

The DSU continues to develop new contracts with CRP’s to provide community employment services.

 

Outcome Measures and Indicators: For analysis and tracking toward meeting goals and priorities, Program Standards Section (case review), Programs Managers, and Field Coordinators conduct regular case reviews. The Performance Management Process (PMP) has tasks related to the overall goal of the DSU.

The following information lists the major DSU outcomes, goals and indicators which pertain to the agency’s management of the vocational rehabilitation program. Performance data is for Federal Fiscal Year (FFY) 2013 (October 1, 2012 through September 30, 2013).

The DSU failed Indicator 1.1. In addressing the failure of Indicator 1.1, the DSU will focus upon making adjustments to new employee academy in highlighting the importance of higher wages and better careers. Counselors are being asked to provide more career guidance aimed at increasing choices for consumers to look at in terms of demand jobs and careers that pay higher wages, as well as, providing relevant labor market data. A Business Services Coordinator will work statewide with partners, employers and DSU staff to focus on greater career opportunities and employment for consumers. The DSU is also identifying data that shows trends in wages in regards to disability and age to strategize a plan to work areas of improvement.

Preliminary Standards and Indicators Data 1.1 Successful closure must be equal or exceed previous year. FFY 12 3105 FFY 13 2241

1.2 Successful closures versus unsuccessful closures, at least 55.8%. FFY 13 56.56%

1.3 Competitive employed individuals equal to at least minimum wage, at least 72.6%. FFY 13 94.29%

1.4 Competitively employed equal to at least the minimum wage, with significant disabilities, at least 62.4%. FFY 13 91.43%

1.5 Average hourly earnings equal to at least minimum wage as a ratio to the State’s average hourly earnings, ratio is .52. FFY 13 .57

1.6 Competitively employed earning equal to at least minimum wage, reporting their income as largest single source at exit of program compared to percentage reporting their income as largest single source at application, level is difference of 53%. FFY 13 81.69%

2.1 The service rate for minority backgrounds compared to non-minority backgrounds, ratio of .80 FFY 13 .89

 

Activities undertaken for Innovation and Expansion during FFY 2013 totaled $346,769. The DSU is vested in innovative and expansion activities by ensuring improved efficiency and service delivery through a system wide approach. Projects include, but are not limited to the following:

• Clubhouses – Transitional Employment • Educational Sponsorship • Regional Deaf/Blind Conference • Student Awards • Oklahoma Transition Institute • Summer Work Experience and Training Program • Agency wide Blood Bank Account • Brainstorming for Success – Transition • Walgreens – Experiential Learning Project • Job Placement Expansion – Tribal VR • Expo 2013 • Foster Youth Outreach • Business Advisory Council (BAC)

This screen was last updated on Jun 25 2014 1:29PM by Melinda Fruendt

Attachment 6.3 Quality, Scope, and Extent of Supported Employment Services

  • Describe quality, scope, and extent of supported employment services to be provided to individuals with the most significant disabilities
  • Describe the timing of the transition to extended services

DSU remains committed to the provision of quality services to individuals with the most significant barrier to employment. Quality of services is based on supported employment outcome based contracts.

Quality Milestones are preauthorized and monitored by the counselor working with the individual. In order to be paid, the provider must submit evidence that each milestone has been achieved. Some milestones include individual and employer satisfaction surveys. The employee survey is designed to reflect satisfaction with the job and any concerns. The employer’s survey is designed to reflect evaluation of the individual’s job performance, stability and training needs.

There are also overall contract performance measures defined in the contract. There is a “Minimum Contracts Standards” section which defines standards for average work hours and average wages. This section also defines requirements for staff qualifications such as base salary paid and completion of required training.

DSU is committed to providing excellent training for providers to ensure quality services for consumers. DSU has contracted with the University of Oklahoma since 1987 to provide training for provider staff. Provider contracts require a substantial amount of training to be completed. The Employment Consultant (EC) must complete the basic EC training within 6 months of hire.

Each EC must successfully complete the following additional training courses within 12 months of hire: Social-Security Work Incentives; “Effective Training at Work” CD; Job Development/Marketing; and Job Club; On-line Introduction to Positive Behavior Supports in the Workplace (pre-requisite for positive behavior supports and Instructional supports); Positive Behavior in the Workplace and Instructional supports. Following completion of the required training listed above, six hours of continuing education is required each year. The DSU staff also provides quarterly training and two additional advanced trainings annually to CRP’s to keep abreast of current practices in the field.

Provider staff receives training opportunities through a CRP-RCEP (Community Rehabilitation Program/Rehabilitation Continuing Educational Programs) grant. The University of North Texas (UNT) collaborates with the University of Oklahoma to provide training and works in collaboration with the Employment Support Services (ESS) Unit of DSU to fill additional training needs.

DSU monitors contract compliance, produces and delivers to providers an annual report of outcomes based on data drawn from the AWARE case management program. DSU reports to providers on minimum contract standards and whether those standards have been met or will require a plan for improvement.

Every contractor has a “technical assistant” (TA) who helps resolve service delivery problems and monitors for contract compliance on an annual basis.

Scope The DSU contract allows providers to serve individuals with the most significant barriers to employment without restriction on disability type. The majority of consumers served in supported employment are individuals with intellectual disabilities and/or significant mental illness. Individuals with other types of disabilities are being served as well. DSU continues to seek methods to increase participation of individuals with all types of disabilities in supported employment programs. Employment Support Services (ESS) provides training on Supported Employment to DSU staff in an on-going effort to reach underserved and unserved populations.

The Supported Employment contract offers two levels of support; regular, and for those with greater support needs, highly challenged. If the counselor determines the consumer will require additional support to be successful, milestones can be authorized at the highly challenged rate.

Extent The DSU issues annual supported employment contracts serving clients with the most significant barrier to employment. The figures hinge on the support of the state to match federal dollars necessary to provide supported employment to consumers with the most significant disabilities.

Timing Extended services are a continuation of ongoing support services provided to individuals with the most severe disabilities in Supported Employment at completion of stabilization, during the “Successful Rehabilitation” Milestone and beyond the DRS case closure.

This screen was last updated on Jun 25 2014 12:59PM by Melinda Fruendt