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Case Service Report (RSA-911)

Upcoming RSA-911: PY 2024

Beginning with PY 2024, VR agencies will report data consistent with DCL 23-04 (RSA-911 Excel file).

DCL 23-04 Edit Checks

V1 (issued January 29, 2024)

Crosswalk of Changes: PD 19-03 to DCL 23-04

To assist VR agencies with the implementation of DCL 23-04 in PY 2024, RSA developed a crosswalk of changes made to the RSA-911. 

DCL 23-04 Implementation Checklist

Coming Soon

Current RSA-911: PYs 2020-2023

VR agencies are reporting RSA-911 data consistent with PD 19-03 (RSA-911 Excel file) for PYs 2020, 2021, 2022, and 2023.

PD 19-03 Edit Checks

  • V1 (issued May 14, 2020) 
  • V2 (issued June 26, 2020)
  • V3 (issued August 25, 2020; RSA used V3 for PY 2020 Q1 reports)
  • V4 (issued December 8, 2020; RSA used V4 for PY 2020 Q2 reports) 
  • V5 (issued March 1, 2021; RSA used V5 for PY 2020 Q3 reports) 
  • V6 (issued June 21, 2021; RSA used V6 for PY2020 Q4 reports)
  • V7 (issued July 6, 2021; RSA used V7 for PY2021 Q1 and Q2 reports)
  • V8 (issued February 22, 2022; RSA used V8 for PY2021 Q3 and Q4 reports)
  • V9 (issued September 15, 2022; RSA used V9 for PY2022 reports)
  • V10 (issued June 9, 2023; RSA is using V10 for PY2023 reports)

On December 14, 2023, RSA provided technical assistance Reporting Students with Disabilities and Pre-Employment Transition Services (DCL-24-01) in response to questions we received from VR agencies related to V10 of the Edit Checks and other reporting requirements. 

PD 19-03 Training Series 

RSA developed an eight-part training series to help VR agencies prepare for the implementation of the revised RSA-911 under PD-19-03. The intended audience is VR agency personnel who are responsible for RSA-911 data collection and reporting activities. This training series is not intended for VR Counselors and other front-line staff; however, RSA developed a ninth "bonus training" for this audience, which is also available below. 

  1. Background and Implementation (October 2019)

  2. Reporting Expenditures for VR Services (October 2019)

  3. Pre-Employment Transition Services (November 2019)

  4. Supported Employment Services (November 2019)

  5. Measurable Skill Gains and Credential Attainment (December 2019)

  6. Exit and Post-Exit Data Elements (January 2020)

  7. New Data Elements – Additional “Need to Know” Information (February 2020)

  8. RSA-911 Information Used in the WIOA Annual Report (February 2020)

  9. Bonus Training for VR Counselors

    The ninth webinar is intended for VR Counselors and other program staff interested in the VR program’s performance data collection. The webinar provides a high-level overview of the RSA-911 explaining its purpose, structure, and how the data is used in the WIOA performance accountability system.

Crosswalk of Changes: PD 16-04 to PD 19-03

To assist VR agencies with collecting and reporting VR program data, RSA developed a crosswalk of changes made to the RSA-911 from PD-16-04 to PD-19-03. These changes pertain to some RSA-911 Data Elements and various code values specified in the appendices.

PD 19-03 Implementation Checklist

This checklist includes key components of implementing the revised RSA-911 that VR agencies may consider as they train staff, update case management systems, and refine their internal controls for data collection and reporting.

RSA-911 Reasons for Exit Tool

This tool outlines the Data Elements used to report case closure and exit from the VR program along with information about the specific codes required by Appendix 6 of PD 19-03. The tool also provides examples of when using these codes may be appropriate to report for individuals leaving the VR program.

Paperwork Reduction Act

To extend or revise the RSA-911, RSA adheres to the Paperwork Reduction Act of 1995 and publishes notices in the Federal Register soliciting public comment. View the RSA-911 OMB Control Number History (OMB Control #: 1820-0508). 

Previous Versions of RSA-911

The below Policy Directives outline the submission of RSA-911 data since FFY 1992: 

  • PD-16-04 (June 14, 2017)
    • VR agencies reported under PD-16-04 for PYs 2017, 2018, and 2019 (July 1, 2017 through June 30, 2020). This timeframe represents the beginning of WIOA data collection and reporting. VR agencies reported these data quarterly for both open and closed cases. 
  • PD-14-01 (October 25, 2013) 
    • VR agencies reported under PD-14-01 for FFY 2016 (October 1, 2015 through September 30, 2016) and the first three quarters of FFY 2017 (October 1, 2016 through June 30, 2017). VR agencies reported these data annually for only closed cases. 
  • PD 13-05 (July 10, 2013) 
    • VR agencies reported under PD 13-05 for FFYs 2014 and 2015 (October 1, 2013 through September 30, 2015). VR agencies reported these data annually for only closed cases. 
  • PD 12-05 (February 8, 2012)
  • PD 09-01 (December 9, 2008) 
  • PD 07-01 (October 5, 2006) 
  • PD 06-01 (October 25, 2005) 
  • PD 04-04 (September 30, 2004) 
  • PD 03-07 (September 25, 2003)
  • PD 00-06 (March 16, 2000) 
  • PD 99-09 (September 8, 1999) 
  • PD 97-02 (March, 12, 1997) 
  • PD 95-04 (May 1, 1995) 
  • PD 93-02 (November 10, 1992) 

RSA-911 System of Records

On July 31, 2020, RSA published a notice of a modified system of records entitled "Case Service Report (RSA-911)" in the Federal Register (PDF). This system of records replaces the previous system published in the Federal Register on April 8, 2004 (PDF). RSA maintains this system of records for performance accountability, research, monitoring, and evaluation purposes required by the Rehabilitation Act of 1973, as amended by title IV of WIOA, and title I of WIOA. This system contains information on individuals who are participating in or who have exited from the VR and Supported Employment programs, as applicable.  

A System of Records Notice is a formal notice to the public that identifies the purpose for which personally identifiable information (PII) is collected, from whom and what type of PII is collected, how the PII is shared externally (routine uses), and how to access and correct any PII maintained by the U.S. Department of Education. 

RSAMIS Privacy Impact Assessment 

On May 27, 2022, the U.S. Department of Education renewed the Privacy Impact Assessment (PIA) for RSA's Management Information System (RSAMIS) through which VR agencies report RSA-911 data to RSA. 

Section 208 of the E-Government Act of 2002 helps to ensure that Federal agencies put in place sufficient protections for the privacy of personal information in implementing a citizen-centered electronic government. It requires agencies to conduct PIAs for information technology systems or projects that collect, maintain or disseminate information in identifiable form from or about members of the public or when initiating a new electronic collection of information in identifiable form for 10 or more persons (excluding agencies, instrumentalities, or employees of the Federal government).