Technical Assistance Resources

PY 2020 WIOA Performance Indicator Calculation Specifications 

This technical assistance document details how RSA will calculate performance results for the WIOA performance indicators in PY 2020 using RSA-911 Data Elements from PD 19-03

Reporting MSG Data in PY 2020

This technical assistance document discusses how and when to use RSA-911 Data Elements 85 and 401, under PD 19-03, to report whether or not VR program participants should be included in the Measurable Skill Gains Rate denominator. 

PY 2019 Credential Attainment Calculation

This technical assistance document outlines how RSA calculated Credential Attainment Rate, for the first time in PY 2019, using RSA-911 Data Elements from PD 16-04

RSA-911 Reasons for Exit Tool

This tool outlines the Data Elements used to report case closure and exit from the VR program along with information about the specific codes required by Appendix 6 of the RSA-911. The tool also provides examples of when using these codes may be appropriate to report for individuals leaving the VR program.

PD 19-03 Implementation Checklist

This checklist includes key components of implementing the revised RSA-911 that VR agencies may consider as they train staff, update case management systems, and refine their internal controls for data collection and reporting.

MSG Statistical Adjustment Model (SAM) for PYs 2020 and 2021

On February 28, 2020, RSA provided VR agencies with the estimated levels of performance for Measurable Skill Gains (MSG) for PYs 2020 and 2021, as predicted by the Statistical Adjustment Model (SAM). In Excel file format, the SAM includes the coefficients and specific values for each variable for each State. These estimated levels may not be altered for the purposes of negotiations, including any changes in participant characteristics or economic conditions anticipated by the state that would result in changes to the levels predicted by the SAM. Any changes in participant characteristics or economic conditions will be reflected in the SAM by using the actual participant characteristics and economic conditions after the close of each Program Year and they will not be factored into the negotiations process. The Excel file also includes MSG performance for PYs 2017 and 2018 for each State VR program.

As discussed in RSA-TAC-20-02, WIOA requires that RSA use a SAM to ensure participant characteristics and economic conditions are accounted for in determining negotiated levels of performance. RSA, and its Federal partners, recognize that the use of the SAM is a new requirement for core programs and believe that it will be critically important to the negotiations process. As more data become available, RSA will periodically review the SAM and refine it as necessary. State performance will be assessed using the iteration of the SAM used to negotiate the levels of performance for that Program Year.

RSA-911 Crosswalk of Changes: PD 16-04 to PD 19-03

To assist VR agencies with collecting and reporting VR program data, RSA developed a crosswalk of changes made to the RSA-911 from PD-16-04 to PD-19-03, which will be implemented in Program Year 2020. These changes pertain to some RSA-911 Data Elements and various code values specified in the appendices.

RSA-911 Correction Procedures for State VR Agencies

Despite the rigorous internal controls VR agencies have implemented and continually refine related to collecting and reporting accurate information on the RSA-911, RSA recognizes that VR agencies will occasionally report information that is incorrect. When these mistakes happen, RSA has established three ways VR agencies may address them, as outlined in the Case Service Report (RSA-911) Correction Procedures. When a VR agency identifies a reporting error and regardless of the specific correction procedure it uses to fix the error, RSA encourages the VR agency to reassess the effectiveness of its internal controls to inform whether they should be enhanced to strengthen data collection and reporting and avoid future errors in reporting.

RSA-911 Supporting Documentation and Joint Data Validation Guidance

On March 31, 2017, RSA issued guidelines for Supporting Documentation for Case Service Report (RSA-911) to assist VR agencies with maintaining appropriate supporting documentation in service records. The examples of supporting documentation in these guidelines illustrate the types of documents RSA would consider to demonstrate the validity and accuracy of certain key data reported through the RSA-911.

On December 19, 2018, RSA issued TAC 19-01: Guidance for Validating Jointly Required Performance Data Submitted under WIOA. This joint policy guidance provides States with a general framework for data validation. Specifically, RSA and its Federal partners developed this joint policy guidance pursuant to section 116(d)(5) of WIOA, which requires the establishment of data validation guidelines to ensure the information contained in program reports is valid and reliable. States, including the VR programs, must develop data validation procedures consistent with these guidelines.

RSA-911 FAQs

On August 8, 2016, RSA issued a set of frequently asked questions related to the RSA-911 that outline the changes in case service reporting necessary to capture the performance requirements under WIOA.