Technical Assistance Resources

Reporting MSG Data in Program Year 2020

This technical assistance document explains how and when to use RSA-911 Data Elements 85 and 401, under PD 19-03, and demonstrates how RSA will calculate MSG Rates in PY 2020. 

Reasons for Exit Tool

This tool outlines the Data Elements used to report case closure and exit from the VR program along with information about the specific codes required by Appendix 6 of the RSA-911. The tool also provides examples of when using these codes may be appropriate to report for individuals leaving the VR program.

PD 19-03 Implementation Checklist

This checklist includes key components of implementing the revised RSA-911 that VR agencies may consider as they train staff, update case management systems, and refine their internal controls for data collection and reporting.

MSG Statistical Adjustment Model (SAM) for PYs 2020 and 2021

On February 28, 2020, RSA provided VR agencies with the estimated levels of performance for Measurable Skill Gains (MSG) for PYs 2020 and 2021, as predicted by the Statistical Adjustment Model (SAM). In Excel file format, the SAM includes the coefficients and specific values for each variable for each State. These estimated levels may not be altered for the purposes of negotiations, including any changes in participant characteristics or economic conditions anticipated by the state that would result in changes to the levels predicted by the SAM. Any changes in participant characteristics or economic conditions will be reflected in the SAM by using the actual participant characteristics and economic conditions after the close of each Program Year and they will not be factored into the negotiations process. The Excel file also includes MSG performance for PYs 2017 and 2018 for each State VR program.

As discussed in RSA-TAC-20-02, WIOA requires that RSA use a SAM to ensure participant characteristics and economic conditions are accounted for in determining negotiated levels of performance. RSA, and its Federal partners, recognize that the use of the SAM is a new requirement for core programs and believe that it will be critically important to the negotiations process. As more data become available, RSA will periodically review the SAM and refine it as necessary. State performance will be assessed using the iteration of the SAM used to negotiate the levels of performance for that Program Year.

Excel File of RSA-911 (PD 19-03)

RSA has issued the RSA-911, that will be implemented in PY 2020, in Excel file format. This file outlines the correction of a few typographical errors contained in PD 19-03.

Case Service Report (RSA-911) Crosswalk of Changes

To assist State VR agencies with collecting and reporting VR program data, RSA developed a crosswalk of changes made to the Case Service Report (RSA-911) from PD-16-04 to PD-19-03, which will be implemented in Program Year 2020. These changes pertain to some RSA-911 Data Elements and various code values specified in the appendices.

Case Service Report (RSA-911) Correction Procedures

Despite the rigorous internal controls State VR agencies have implemented and continually refine related to collecting and reporting accurate information on the RSA-911, RSA recognizes that agencies will occasionally report information that is incorrect. When these mistakes happen, RSA has established three ways agencies may address them, as outlined in the Case Service Report (RSA-911) Correction Procedures. When an agency identifies a reporting error and regardless of the specific correction procedure it uses to fix the error, RSA encourages the agency to assess the effectiveness of its internal controls to ensure its policies, procedures, quality assurance methods, and other tools to inform whether they could be enhanced to strengthen data collection and reporting and avoid future errors in reporting.

Guidelines: Supporting Documentation for Case Service Report (RSA-911)

The Guidelines: Supporting Documentation for Case Service Report (RSA-911) assist State VR agencies with maintaining appropriate supporting documentation in individual service records. The examples of supporting documentation in these guidelines illustrate the types of documents RSA would consider to demonstrate the validity and accuracy of certain key data reported through the RSA-911. This is not an exhaustive list and there may be other documents that RSA would find provide sufficient support to verify the data.

Case Service Report (RSA-911) FAQs

On August 8, 2016, RSA issued a set of frequently asked questions related to the RSA-911 that outline the changes in case service reporting necessary to capture the performance requirements under WIOA.