RSA-722: Annual Report on Appeals Process for Indiana 2012

I. Mediation

A. Request for Mediation

1. Pending requests for mediation, October 1 (carryover from prior fiscal year)3
2. New requests for mediation, October 14
3. Total requests for mediation this fiscal year7

B. Disputes Resolved during Mediation Process

1. Disputes settled prior to the development of a written agreement0
2. Disputes resulting in a written mediation agreement2
3. Total disputes resolved during mediation process2
4. Disputes not resolved during mediation process5

C. Mediation Request Carried Over

1. Mediation requests pending resolution, September 300

II. Impartial hearing process

A. Requests for Impartial Hearings

1. Pending Impartial hearing requests, October 125
2. New requests for impartial hearings since October 164
3. Total requests for impartial hearings this fiscal year89
4. Number from Line II.A3 which had also been through the mediation process this fiscal year0

B. Disputes Resolved during Impartial Hearing Process

1. Disputes resolved without IHO decision6
2. IHO decisions favoring the individual13
3. IHO decisions favoring the agency44
4. Total IHO decisions57
5. Total disputes resolved during impartial hearing process63
6. Disputes not resolved during impartial hearing process18

C. Impartial Hearing Requests Carried Over

1. Impartial hearing requests pending, September 308

III. Review of IHO decisions

Has your agency established a process for review of IHO decisions? Y

A. Requests for Review of IHO Decisions:

1. Requests for review of IHO decisions in process, October 11
2. New requests for review of IHO decisions since October 118
3. Total requests for review of IHO decisions this fiscal year19

B. Reviews of IHO Decisions Completed

1. IHO decisions favoring the individual sustained0
2. IHO decisions favoring the individual reversed5
3. IHO decisions favoring the agency sustained14
4. IHO decisions favoring the agency reversed0
5. Total reviews of IHO decisions completed19
6. IHO decisions not reviewed38

C. Reviews of IHO Carried Over

1. Reviews of IHO decisions pending, September 300

IV. Civil actions

A. Civil Actions Filed

1. Civil actions pending, October 11
2. New civil actions filed this fiscal year5
3. Total civil actions this fiscal year6

B. Civil Actions Resolved

1. Civil actions resolved in individual favor (sustaining final administrative decision)0
2. Civil actions resolved in individual favor (reversing final administrative decision)0
3. Civil actions resolved in agency favor (sustaining final administrative decision)0
4. Civil actions resolved in agency favor (reversing final administrative decision)0
5. Total civil actions resolved0
6. Civil actions not resolved0

C. Civil Actions Carried Over

1. Civil actions pending, September 306

V. Types of complaints/issues involved in disputes

Type Mediation
Impartial Hearings
Reviews of IHO Decisions
Civil Actions
1. Applicant eligibility for VR 2 40 6 2
2. Nature/contents/scope of IPE 3 19 6 0
3. Quality of counseling services 0 2 0 0
4. Delivery/quality of other VR services 0 0 0 0
5. Cost of services 0 19 5 3
6. Termination of services/service record closure 1 10 2 1
7. All other complaints/issues 1 2 0 0

Certification

Approved

Last NameZemaitis
First NameNancy
Phone Number317-234-4475
Signed?Yes
Signed Date10/23/2012

Kathy Sodeman (317) 232-1350