RSA-722: Annual Report on Appeals Process for Indiana 2011

I. Mediation

A. Request for Mediation

1. Pending requests for mediation, October 1 (carryover from prior fiscal year)1
2. New requests for mediation, October 16
3. Total requests for mediation this fiscal year7

B. Disputes Resolved during Mediation Process

1. Disputes settled prior to the development of a written agreement1
2. Disputes resulting in a written mediation agreement2
3. Total disputes resolved during mediation process3
4. Disputes not resolved during mediation process1

C. Mediation Request Carried Over

1. Mediation requests pending resolution, September 303

II. Impartial hearing process

A. Requests for Impartial Hearings

1. Pending Impartial hearing requests, October 113
2. New requests for impartial hearings since October 169
3. Total requests for impartial hearings this fiscal year82
4. Number from Line II.A3 which had also been through the mediation process this fiscal year2

B. Disputes Resolved during Impartial Hearing Process

1. Disputes resolved without IHO decision4
2. IHO decisions favoring the individual8
3. IHO decisions favoring the agency26
4. Total IHO decisions34
5. Total disputes resolved during impartial hearing process38
6. Disputes not resolved during impartial hearing process19

C. Impartial Hearing Requests Carried Over

1. Impartial hearing requests pending, September 3025

III. Review of IHO decisions

Has your agency established a process for review of IHO decisions? Y

A. Requests for Review of IHO Decisions:

1. Requests for review of IHO decisions in process, October 10
2. New requests for review of IHO decisions since October 12
3. Total requests for review of IHO decisions this fiscal year2

B. Reviews of IHO Decisions Completed

1. IHO decisions favoring the individual sustained0
2. IHO decisions favoring the individual reversed1
3. IHO decisions favoring the agency sustained0
4. IHO decisions favoring the agency reversed0
5. Total reviews of IHO decisions completed1
6. IHO decisions not reviewed33

C. Reviews of IHO Carried Over

1. Reviews of IHO decisions pending, September 301

IV. Civil actions

A. Civil Actions Filed

1. Civil actions pending, October 11
2. New civil actions filed this fiscal year0
3. Total civil actions this fiscal year1

B. Civil Actions Resolved

1. Civil actions resolved in individual favor (sustaining final administrative decision)0
2. Civil actions resolved in individual favor (reversing final administrative decision)0
3. Civil actions resolved in agency favor (sustaining final administrative decision)0
4. Civil actions resolved in agency favor (reversing final administrative decision)0
5. Total civil actions resolved0
6. Civil actions not resolved0

C. Civil Actions Carried Over

1. Civil actions pending, September 301

V. Types of complaints/issues involved in disputes

Type Mediation
Impartial Hearings
Reviews of IHO Decisions
Civil Actions
1. Applicant eligibility for VR 0 34 1 0
2. Nature/contents/scope of IPE 5 20 0 0
3. Quality of counseling services 0 2 0 0
4. Delivery/quality of other VR services 0 2 0 0
5. Cost of services 0 14 1 0
6. Termination of services/service record closure 1 11 0 1
7. All other complaints/issues 0 3 0 0

Certification

Approved

Last NameZemaitis
First NameNancy
Phone Number(317) 232-1319
Signed?Yes
Signed Date10/24/2011

Kathy Sodeman (317) 232-1350