RSA-509 - Protection & Advocacy of Individual Rights (PAIR) Program Performance Report

Mississippi (MISSISSIPPI P and A SYSTEM, INC.) - H240A170025 - FY2017

General Information

Designated Agency Identification

NameDisability Rights MS
Address5 Old River Place
Address Line 2
Zip Code39202
Website Address
TTY 601-968-0600
Toll-free Phone800-772-4057
Toll-free TTY800-772-4057
Name of P&A Executive DirectorPolly Tribble
Name of PAIR Director/CoordinatorPolly Tribble
Person to contact regarding reportPolly Tribble
Contact Person phone601-968-0600

Part I. Non-Case Services

A. Individual Information and Referral Services (I&R)

Multiple responses are not permitted.

1. Individuals receiving I&R within PAIR priority areas224
2. Individuals receiving I&R outside PAIR priority areas1
3. Total individuals receiving I&R (lines A1 + A2)225

B. Training Activities

1. Number of trainings presented by PAIR staff1
2. Number of individuals who attended training (approximate)200

The training was done with all sschool personnel in Green County School DIstrict. The training was to introduce all staff to DRMS services and to discuss the elements of a successful IEP for a student with disabilities. DRMS staff discussed the need for proper documentation. The rights of students with disabilties was the main focus of the inservice training.

C. Information Disseminated to the Public

1. Radio and TV appearances by PAIR staff0
2. Newspaper/magazine/journal articles1
3. PSAs/videos aired0
4. Hits on the PAIR/P&A website12,855
5. Publications/booklets/brochures disseminated1,555
6. Other (specify separately)35,000


Social media followers, friends, members, etc., on our Facebook page and in the Facebook group. This includes people who were served any activity from the Page including posts, posts to the Page by other people, Page likes, mentions and check-ins. The DRMS twitter account automatically receives the posts from the Facebook accounts, so this is included even though that account is not actively utilized at this point.

DRMS directed and collaborated with our DD partners to host 3 statewide outreach opportunities to receive public input. These events were called “Rights and Resources Workshops” and were an attempt to change up the way in which the agency receives input from the community. The public radio broadcasting network agreed to conduct and include PSA’s during regular programming about the events prior to their occurrence. These ads ran daily for 3 weeks but since these were not paid advertising, there is no record of how many times they aired. It is estimated that each event was mentioned approx. 5 times a day, for 14 days in advance, so it is estimated that there were roughly 70 mentions of the P&A that aired throughout the state.

Part II. Individuals Served

A. Individuals Served

Count individual once per FY. Multiple counts not permitted for lines A1 through A3.

1. Individuals still served as of October 1 (carryover from prior FY)27
2. Additional individuals served during the year32
3. Total individuals served (lines A1 + A2)59
4. Individuals w. more than 1 case opened/closed during the FY. (Do not add this number to total on line A3 above.)8

B. Individuals served as of September 30

Carryover to next FY may not exceed total on line II. A.3 above 17

C. Problem Areas/Complaints of Individuals Served

1. Architectural accessibility1
2. Employment3
3. Program access5
4. Housing6
5. Government benefits/services1
6. Transportation8
7. Education30
8. Assistive technology0
9. Voting0
10. Health care2
11. Insurance0
12. Non-government services0
13. Privacy rights0
14. Access to records0
15. Abuse0
16. Neglect0
17. Other6

D. Reasons for Closing Individual Case Files

1. Issues resolved partially or completely in individual favor25
2. Other representation found2
3. Individual withdrew complaint3
4. Appeals unsuccessful2
5. PAIR Services not needed due to individual's death, relocation etc.2
6. PAIR withdrew from case2
7. PAIR unable to take case because of lack of resources0
8. Individual case lacks legal merit4
9. Other4

Please explain

DRMS had several cases which involved higher education issues at a community coillege and one at a major state university. DRMS also had a detailed case about a service dog being allowed on aprivate college campus.

E. Intervention Strategies Used in Serving Individuals

List the highest level of intervention used by PAIR prior to closing each case file.

1. Technical assistance in self-advocacy6
2. Short-term assistance22
3. Investigation/monitoring0
4. Negotiation9
5. Mediation/alternative dispute resolution2
6. Administrative hearings0
7. Litigation (including class actions)1
8. Systemic/policy activities0

Part III. Statistical Information on Individuals Served

A. Age of Individuals Served as of October 1

Multiple responses not permitted.

1. 0 - 40
2. 5 - 2232
3. 23 - 5912
4. 60 - 643
5. 65 and over12

B. Gender of Individuals Served

Multiple responses not permitted.

1. Females29
2. Males30

C. Race/Ethnicity of Individuals Served

For individuals who are non-Hispanic/Latino only

1. Hispanic/Latino of any race0
2. American Indian or Alaskan Native0
3. Asian0
4. Black or African American26
5. Native Hawaiian or Other Pacific Islander0
6. White30
7. Two or more races1
8. Race/ethnicity unknown2

D. Living Arrangements of Individuals Served

Multiple responses not permitted.

1. Independent16
2. Parental or other family home37
3. Community residential home4
4. Foster care0
5. Nursing home2
6. Public institutional living arrangement0
7. Private institutional living arrangement0
8. Jail/prison/detention center0
9. Homeless0
10. Other living arrangements0
11. Living arrangements not known0

E. Primary Disability of Individuals Served

Identify the individual's primary disability, namely the one directly related to the issues/complaints

1. Blind/visual impairment5
2. Deaf/hard of hearing1
3. Deaf-blind0
4. Orthopedic impairment7
5. Mental illness1
6. Substance abuse0
7. Mental retardation0
8. Learning disability0
9. Neurological impairment38
10. Respiratory impairment0
11. Heart/other circulatory impairment1
12. Muscular/skeletal impairment2
13. Speech impairment0
15. Traumatic brain injury1
16. Other disability3

Part IV. Systemic Activities and Litigation

A. Systemic Activities

1. Number of policies/practices changed as a result of non-litigation systemic activities7

2. Number of individuals potentially impacted by policy changes4,000

Describe your systemic activities. Be sure to include information about the policies that were changed and how these changes benefit individuals with disabilities. Include case examples of how your systemic activities impacted individuals served.

Transition issues for students 14 and over in the public schools have been explored and addressed during IEP meetings during this school year. DRMS also developed a training inservice about IDEA and dyslexia for parents and teachers. We will continue to present this information to many. DRMS has monitored various emergency shelters over the year and is involved in preparedness training and sensitivity training to emergency personnel. In fact, one client with Autism benefitted from our involvement when we alerted our emergency management agency about the family's sheltering needs. DRMS continues to work on the taxi situation in our capital city. We need accessible taxis in Jackson.

B. Litigation/Class Actions

1. Number of individuals potentially impacted by changes as a result of PAIR litigation/class action efforts2,000
2. Number of individuals named in class actions8

Describe your litigation/class action activities. Explain how individuals with disabilities benefited from your litigation activities. Be sure to include case examples that demonstrate the impact of your litigation.

DRMS has been involved for years in an effort to make accessible transportation more readily available for people traveling in Jackson. The CIty of Jackson has several accessible buses, but they are constantly in disrepair. In 2007-2008 DRMS was receiving numerous reports of poor service from people with mobility and visual disabilities when it came to the capital city's major buses. We filed suit in 2008 with a group of individual Plaintiffs and the Coalition for Citizens with Disabilities and MS Council For the Blind (Jackson's chapter). It was certified as a class action and the DOJ joined the case on our side in 2009. In 2010 we entered into a Consent Decree with the City of Jackson and that has extended to the present day. The terms of the Consent Decree are basically that Jatran will maintain the bus fleet, both fixed route and paratransit, in working order including all equipment for wheelchairs and the like (i.e. lifts). There are reporting requirementsand DRMS gets a progress report monthly fromt he city. Sicne this remains a huge problem for our clients, we will continue to monitor.

Part V. PAIR'S Priorities and Objectives

A. Priorities and Objectives for the Fiscal Year Covered by this Report

For each of your PAIR program priorities for the fiscal year covered by this report, please:

  1. Identify and describe priority.
  2. Identify the need, issue or barrier addressed by this priority.
  3. Identify and describe indicators PAIR used to determine successful outcome of activities pursued under this priority.
  4. Explain whether pursuing this priority involved collaborative efforts by other entities. If so, describe this collaboration.
  5. Provide the number of cases handled under the priority. Indicate how many of these, if any, were class actions.
  6. Provide at least one case summary that demonstrates the impact of the priority.

1. Children , ages 3 - 21, with disabiltiies wiho are receiving or are in need of special education service will receive a free appro\priate public education in the least restrictive environment. In MS there is a great need for students to have appropriate discipline procedures and timely testing and evaluation. There is a great need for oversight in transition services as well. DRMS handled 30 education client related issues in this fiscal year. A successful outcome happened when the parents and DRMS advocates felt that each child was getting the accommodations and assistance needed to successfully attend school and master skills.

2. DRMS focused on community living for people with disabilties. DRMS focused on and will continue the needs of students in higher education and getting accommodations that they need. DRMS helped 29 people with these issues to include the highere eduation issue explained elsewhere in this report. DRMS also handled 8 transportation cases which allowed clients to fully enjoy life.

B. Priorities and Objectives for the Current Fiscal Year

Please include a statement of priorities and objectives for the current fiscal year (the fiscal year succeeding that covered by this report), which should contain the following information:

  1. a statement of each prioirty;
  2. the need addressed by each priority; and;
  3. a description of the activities to be carried out under each priority.

Priority One: Individuals with disabilities will be protected from abuse and neglect. DRMS will promote safe living arrangements.

Priority Two: Individuals with disabilities will live in integrated and inclusive settingsin the community with appropriate services and supports. The rights of individuals with disabilities who reside in facilities will be protected and advanced.

Priority Three: Children, ages 3 - 21, with disabilities who are receiving or are in need of special education services will receive a free appropriate public education in the least restrictive environment.

Priority Four: Mississippians will be provided with high quality detailed information to their issues through the intake process and through outreach efforts. Monitored referrals will be made when the issue is beyond the scope of our work.

Part VI. Narrative

At a minimum, you must include all of the information requested. You may include any other information, not otherwise collected on this reporting form that would be helpful in describing the extent of PAIR activities during the prior fiscal year. Please limit the narrative portion of this report, including attachments, to 20 pages or less.

The narrative should contain the following information. The instructions for this form outline the information that should be contained in each section.

  1. Sources of funds received and expended
  2. Budget for the fiscal year covered by this report
  3. Description of PAIR staff (duties and person-years)
  4. Involvement with advisory boards (if any)
  5. Grievances filed under the grievance procedure
  6. Coordination with the Client Assistance Program (CAP) and the State long-term care program, if these programs are not part of the P&A agency

A. Sources of funds received and expended.

Source of funding

Amount Received

Amount Spent

Federal (section 509)186,598 (includes carryover)186,598
Program Income0
All other funds0
Total (from all sources)186,598

B. The money spent for fiscal year 2017 and budget for fiscal year 2018


2017 Actual

2018 Budget

PAIR Award186,598.00171,598.00
EXPENSE2017 Actual2018 Budget
Sub-Contract Supp Srvcs2,486.321,934.46
FICA Tax7,726.536,438.55
MESC Tax204.731,582.74
SIRA ER3,787.673,115.41
Insurance - Group20,276.7220,165.26
Insurance - General1,320.701,231.02
Worker's Compensation340.56316.55
Instate Travel3,033.212,931.00
Out of State Travel663.27468.96
Professional Development250.53293.10
Furniture and Equipment306.4858.62
IT Support Services312.90351.72
Equipment Maintenance-Support-58.62
Office Supplies730.24586.20
Online Law Subscriptions200.521,113.78
Legal Consultants-117.24
I/S Travel - Board850.60586.20
O/S Travel - Board33.60-
Training - Board14.9046.90
Production Expenses-29.31
Public Awareness/Outreach-117.24
Accounting Services2,289.002,168.94
Membership Fees and Dues1,684.431,524.12
Rent & Utilities12,181.3712,896.38
Bank Fees415.55234.48
Legal Expenses8.15117.24
Staff Morale--

C. PAIR staff

Type of position


Type of position


% of year filled



Full time




Part time












Full time




D. The Governing Board for DRMS is involved in the oversight of the PAIR program. There is no spate advisory board for this program.

E. There were no grievances filed in the PAIR program in this fiscal year.

F. The Client Assistance Program (CAP) nor the state long term care program is housed within Disability Rights MS. DRMS staff and CAP staff regularly coordinate on various projects. DRMS also refers callers to the state long term ombudsman program. The director of the ombudsman program is a former Board member and continues to donate to our general agency mission.


Signed ByPolly Tribble
TitleExecutive Director
Signed Date12/17/2017