Annual Report - Independent Living Services For Older Individuals Who Are Blind

RSA-7-OB for Oklahoma Department of Rehabilitation Services - H177B160036 report through September 30, 2016

Instructions

Introduction

The revised ED RSA-7-OB form incorporates revisions to the four established performance measures for the Independent Living Services for Older Individuals who are Blind (IL-OIB) program. Added in 2007, these measures aim to better reflect the program’s impact on individual consumers and the community.

Added to capture information that may be required to meet GPRA guidelines, the performance measures can be found under Part VI: Program Outcomes/Performance Measures as follows:

Measure 1.1

Of individuals who received AT (assistive technology) services and training, the percentage who regained or improved functional abilities previously lost as a result of vision loss.

Measure 1.2

Of individuals who received orientation and mobility (O & M) services, the percentage who experienced functional gains or maintained their ability to travel safely and independently in their home and/or community environment.

Measure 1.3

Of individuals who received services or training in alternative non-visual or low vision techniques, the percentage that experienced functional gains or were able to successfully restore and maintain their functional ability to engage in their customary life activities within their home environment and community.

Measure 1.4

Of the total individuals served, the percentage that reported that they are in greater control and are more confident in their ability to maintain their current living situation as a result of services.

Revisions to these established program performance measures consists of the following additional five items:

E1. Enter the Number of individuals served who reported feeling that they are in greater control and are more confident in their ability to maintain their current living situation as a result of services they received (Closed/inactive cases only)

E2. Enter the number of individuals served who reported feeling that they have less control and confidence in their ability to maintain their current living situation as a result of services they received (closed/inactive cases only)

E3. Enter the number of individuals served who reported no change in their feelings of control and confidence in their ability to maintain their current living situation as a result of services they received (closed/inactive cases only)

E4. Enter the number of individuals served who experienced changes in lifestyle for reasons unrelated to vision loss. (closed/inactive cases only)

E5. Enter the number of individuals served who died before achieving functional gain or experiencing changes in lifestyle as a result of services they received. (closed/inactive cases only)

Submittal Instructions

OIB grantees are expected to complete and submit the 7-OB Report online through RSA’s website (https://rsa.ed.gov), unless RSA is notified of pertinent circumstances that may impede the online submission.

To register with RSA’s MIS, please go to https://rsa.ed.gov and click on Info for new users. The link provides instructions for obtaining an agency-specific username and password. Further instructions for completing and submitting the 7-OB Report online will be provided upon completion of the registration process.

OIB grantees submitting the 7-OB Report online are not required to mail signed copies of the 7-OB Report to RSA, but they must certify in the MIS that the signed and dated 7-OB Report and lobbying certification forms are retained on file.

The Report submittal deadline is no later than December 31 of the reporting year.

Part I: Funding Sources for Expenditures And Encumbrances — Instructions

Please note: Total expenditures and encumbrances for direct program services in Part I (C) must equal the total funds spent on service in Part IV. Part I C must equal the sum of Part IV A1+B1+C1+D1.

A. Funding SourceS for Expenditures and encumbrances in reported fy

A1. Enter the total amount of Title VII-Chapter 2 funds expended or encumbered during the reported FY. Include expenditures or encumbrances made from both carryover funds from the previous FY and from the reported FY grant funds.

A2. Enter the total of any other federal funds expended or encumbered in the Title VII-Chapter 2 program during the reported FY. Designate the funding sources and amounts in (a) through (e).

A3. Enter the total amount of state funds expended or encumbered in the Title VII - Chapter 2 program. Do not include in-kind contributions (e.g., documented value of services, materials, equipment, buildings or office space, or land).

A4. Enter the total amount of third party contributions including local and community funding, non-profit or for-profit agency funding, etc. Do not include in-kind contributions (e.g., documented value of services, materials, equipment, buildings or office space, or land).

A5. Enter the total amount of in-kind contributions from non-federal sources. Include value of property or services that benefit the Title VII-Chapter 2 program (e.g. the fairly evaluated documented value of services, materials, equipment, buildings or office space or land).

A6. Enter the total matching funds (A3 + A4 + A5). Reminder: The required non-federal match for the Title VII-Chapter 2 program is not less than $1 for each $9 of federal funds provided in the Title VII-Chapter 2 grant. Funds derived from or provided by the federal government, or services assisted or subsidized to any significant extent by the federal government, may not be included in determining the amount of non-federal contributions.

A7. Enter the total amount of all funds expended and encumbered (A1 + A2 + A6) during the reported fiscal year.

B. Total expenditures and encumbrances allocated to administrative, support staff, and general overhead costs

Enter the total amount of expenditures and encumbrances allocated to administrative, support staff, and general overhead costs. Do not include costs for direct services provided by agency staff or the costs of contract or sub-grantee staff that provide direct services under contracts or sub-grants. If an administrator spends a portion of his or her time providing administrative services and the remainder providing direct services, include only the expenditures for administrative services.

C. Total expenditures and encumbrances for direct program services

Enter the total amount of expenditures and encumbrances for direct program services by subtracting line B from line A7.

Part II: Staffing — Instructions

Base all FTE calculations upon a full-time 40-hour workweek or 2080 hours per year. Record all FTE assigned to the Title VII-Chapter 2 program irrespective of whether salary is paid with Title VII-Chapter 2 funds.

A. Full-time Equivalent (FTE) Program Staff

A1. Under the “Administrative & Support” column (A1a), enter the full-time equivalent (FTE) of all administrative and support staff (e.g. management, program directors, supervisors, readers, drivers for staff, etc.) assigned to the Title VII-Chapter 2 program from the State agency. (For example, if 20% or 8 hours per week of a staff person’s time were spent on administrative and support functions related to this program, the FTE for that staff person would be .2). Under the “Direct Services” column (A1b), enter the FTE of all direct service staff (e.g. rehabilitation teacher, IL specialist, orientation and mobility specialist, social worker, drivers for individuals receiving services, etc.) assigned to the Title VII-Chapter 2 program from the State agency. If administrative or support staff of the State agency also provide direct services, report the FTE devoted to direct services in the “Direct Services” column (A1b). (For example, if 80% of a staff person’s time were spent in providing direct services, the FTE for that person would be 8). Finally, add across the “Administrative & Support” FTE (A1a) and “Direct Service” FTE (A1b) to enter the total State agency FTE in the TOTAL (A1c) column.

A2. Under the “Administrative & Support” column (A2a), enter the full-time equivalent (FTE) of all administrative and support staff (e.g. management, program directors, supervisors, readers, drivers for staff, etc.) assigned to the Title VII-Chapter 2 program from contractors or sub-grantees. Under the “Direct Services” column (A2b), enter the FTE of all direct service staff (e.g. rehabilitation teacher, IL specialist, orientation and mobility specialist, social worker, driver for individuals receiving services, etc.) assigned to the Title VII-Chapter 2 program from contractors and sub-grantees. If administrative staff of the contractors or sub-grantees also provides direct services, report the FTE devoted to direct services in the “Direct Services” column (A2b). Finally, add across the “Administrative & Support” FTE (A2a) and “Direct Service” FTE (A2b) to enter the total contractor or sub-grantee FTE in the TOTAL (A2c) column.

A3. Add each column for A1 and A2 and record totals on line A3.

B. Employed or advanced in employment

B1. Enter the total number of employees (agency and contractor/sub-grantee staff) with disabilities (include blind and visually impaired not 55 or older), including blindness or visual impairment, in B1a. Enter the FTE of employees with disabilities in B1b. (To calculate B1b, add the total number of hours worked by all employees with disabilities and divide by 2080 to arrive at the FTE)

B2. Enter the total number of employees (agency and contractor/sub-grantee staff) who are blind or visually impaired and age 55 and older in B2a. Enter the FTE of employees who are blind or visually impaired and age 55 or older in B2b. (To calculate B2b, add the total number of hours worked by employees who are blind or visually impaired and age 55 and older and divide by 2080 to arrive at the FTE)

B3. Enter the total number of employees (agency and contractor/sub-grantee staff) who are members of racial/ethnic minorities in B3a. Enter the FTE of employees who are members of racial/ethnic minorities in B3b. (To calculate B3b, add the total number of hours worked by employees who are members of racial/ethnic minorities and divide by 2080 to arrive at the FTE)

B4. Enter the total number of employees (agency and contractor/sub-grantee staff) who are women in B4a. Enter the FTE of employees who are women in B4b. (To calculate B4b, add the total number of hours worked by women and divide by 2080 to arrive at the FTE)

B5. Enter the total number of employees (agency and contractor/sub-grantee staff) who are ages 55 and older, but not blind or visually impaired, in B5a. Enter the FTE of employees who are ages 55 and older, but not blind or visually impaired, in B5b. (To calculate B5b, add the total number of hours worked by employees who are ages 55 and older, but not blind or visually impaired, and divide by 2080 to arrive at the FTE)

C. Volunteers

C1. Enter the FTE of program volunteers in C1. (To calculate C1, add the total number of hours worked by all program volunteers and divide by 2080 to arrive at the FTE).

Part III: Data on Individuals Served — Instructions

Provide data in all categories on program participants who received one or more services during the fiscal year being reported.

A. Individuals Served

A1. Enter the number of program participants carried over from the previous federal fiscal year who received services in this reported FY (e.g. someone received services in September (or any other month) of the previous FY and continued to receive additional services in the reported FY).

A2. Enter the number of program participants who began receiving services during the reported fiscal year irrespective of whether they have completed all services.

A3. Enter the total number served during the reported fiscal year (A1 + A2).

B. Age

B1-B10. Enter the total number of program participants served in each respective age category.

B11. Enter the sum of B1 through B10. This must agree with A3.

C. Gender

C1. Enter the total number of females receiving services.

C2. Enter the total number of males receiving services.

C3. Enter the sum of C1 and C2. This must agree with A3.

D. Race/Ethnicity

Hispanic or Latino means a person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin, regardless of race.

D1. Enter the number of individuals served who are Hispanic/Latino of any race or Hispanic/Latino only. Hispanic/Latino means a person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin, regardless of race.

D2. Enter the number of individuals served who are American Indian or Alaska Native. American Indian or Alaska Native means a person having origins in any of the original peoples of North and South America (including Central America), and who maintains tribal affiliation or community attachment.

D3. Enter the number of individuals served who are Asian. Asian means a person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian subcontinent including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.

D4. Enter the number of individuals served who are Black or African American. Black or African American means a person having origins in any of the black racial groups of Africa. Terms such as “Haitian” may be used.

D5. Enter the number of individuals served who are Native Hawaiian or Other Pacific Islander. Native Hawaiian or Other Pacific Islander means a person having origins in any of the original peoples of Hawaii, Guam, Samoa, or other Pacific Islands.

D6. Enter the number of individuals served who are White or Caucasian. White means a person having origins in any of the original peoples of Europe, the Middle East, or North Africa.

D7. Enter the number of individuals served who report two or more races but who are not Hispanic/Latino of any race.

D8. Enter “race and ethnicity unknown” only if the consumer refuses to identify race and ethnicity.

D9. Enter the total of D1 through D8. This number must agree with A3.

E. Degree of Visual Impairment

E1. Enter the number of individuals served who are totally blind (e.g. have light perception only or no light perception).

E2. Enter the number of individuals served who are legally blind (excluding those recorded in E1).

E3. Enter the number of individuals served who have severe visual impairment.

E4. Add E1 + E2 + E3 and enter the total. This number must agree with A3.

F. Major Cause of Visual Impairment

(Please note that the primary site for the definitions of diseases is http://www.nia.nih.gov/AboutNIA/StrategicPlan/ResearchGoalA/Subgoal1.htm.)

Enter only one major cause of visual impairment for each individual served.

F1. Enter the number of individuals served who have macular degeneration as the major cause of visual impairment. Age-related macular degeneration (AMD) is a progressive disease of the retina wherein the light-sensing cells in the central area of vision (the macula) stop working and eventually die. The cause of the disease is thought to be a combination of genetic and environmental factors, and

It is most common in people who are age 60 and over. AMD is the leading cause of legal blindness in senior citizens.

F2. Enter the number of individuals served who have diabetic retinopathy as the major cause of visual impairment. Diabetic retinopathy is the leading cause of new cases of legal blindness among working-age Americans and is caused by damage to the small blood vessels in the retina. It is believed that poorly controlled blood sugar levels are related to its progression. Most persons with diabetes have non-insulin-dependent diabetes mellitus (NIDDM) or what is commonly called “adult-onset” or Type II diabetes, and control their blood sugar with oral medications or diet alone. Others have insulin-dependent diabetes mellitus (IDDM), also called "younger or juvenile-onset" or Type I diabetes, and must use insulin injections daily to regulate their blood sugar levels.

F3. Enter the number of individuals served who have glaucoma as the major cause of visual impairment. Glaucoma is a group of eye diseases causing optic nerve damage that involves mechanical compression or decreased blood flow. It is permanent and is a leading cause of blindness in the world, especially in older people.

F4. Enter the number of individuals served who have cataracts as the major cause of visual impairment. A cataract is a clouding of the natural lens of the eye resulting in blurred vision, sensitivity to light and glare, distortion, and dimming of colors. Cataracts are usually a natural aging process in the eye (although they may be congenital) and may be caused or accelerated by other diseases such as glaucoma and diabetes.

F5. Enter the number of individuals served who have any other major cause of visual impairment.

F6. Enter the sum of F1 through F5. This number must agree with A3.

G. Other Age-Related Impairments

Enter the total number of individuals served in each category. Individuals may report one or more non-visual impairments/conditions. The National Institute on Aging (NIA) Strategic Plan identifies age-related diseases, disorders, and disability including the following categories.

G1. Hearing Impairment: Presbycusis is the gradual hearing loss that occurs with aging. An estimated one-third of Americans over 60 and one-half of those over 85 have some degree of hearing loss. Hearing impairment occurs when there is a problem with or damage to one or more parts of the ear, and may be a conductive hearing loss (outer or middle ear) or a sensorineural hearing loss (inner ear) or a combination. The degree of hearing impairment can vary widely from person to person. Some people have partial hearing loss, meaning that the

Ear can pick up some sounds; others have complete hearing loss, meaning that the ear cannot hear at all. One or both ears may be affected, and the impairment may be worse in one ear than in the other.

G2. Diabetes: Diabetes is a disease in which the body does not produce or properly use insulin, a hormone that is needed to convert sugar, starches and other food into energy needed for daily life. Type 2 diabetes, which results from insulin resistance and abnormal insulin action, is most prevalent in the older population. Diabetes complications, such as heart disease and loss of sight, increase dramatically when blood sugar is poorly controlled and often develop before diabetes is diagnosed.

G3. Cardiovascular Disease and Strokes: Diseases of the heart and blood vessels are the leading cause of hospitalization and death in older Americans. Congestive heart failure is the most common diagnosis in hospitalized patients aged 65 and older.

G4. Cancer: The second leading cause of death among the elderly is cancer, with individuals age 65 and over accounting for 70 percent of cancer mortality in the United States. Breast, prostate, and colon cancers, are common in older people.

G5. Bone, Muscle, Skin, Joint, and Movement Disorders: Osteoporosis (loss of mass and quality of bones), osteoarthritis (inflammation and deterioration of joints), and sarcopenia (age-related loss of skeletal muscle mass and strength) contribute to frailty and injury in millions of older people. Also contributing to loss of mobility and independence are changes in the central nervous system that control movement. Cells may die or become dysfunctional with age, as in Parkinson's disease. Therefore, older people may have difficulty with gross motor behavior, such as moving around in the environment, or with fine motor skills, such as writing.

G6. Alzheimer’s Disease/Cognitive Impairment: Alzheimer’s disease is the most common type of dementia (a brain disorder that significantly affects an individual’s ability to carry out daily life activities) in older people. It and other cognitive impairments impact parts of the brain that control thought, memory, and language.

G7. Depression is widespread, often undiagnosed, and often under-treated in the elderly. It is believed to affect more than 6.5 million of the 35 million Americans who are 65 or older. Depression is closely associated with dependency and disability. Symptoms may include: loss of interest in normally pleasurable activities, persistent, vague or unexplained somatic complaints, memory complaints, change in weight, sleeping disorder, irritability or demanding behavior, lack of attention to personal care, difficulty with concentration, social withdrawal, change in appetite, confusion, delusions or hallucinations, feeling of worthlessness or hopelessness, and thought about suicide.

G8. Other Major Geriatric Concerns: Several conditions can compromise independence and quality of life in older persons including weakness and falls, urinary incontinence, benign prostatic hyperplasia, and co morbidity (co morbidity describes the effect of all other diseases an individual might have on the primary disease).

H. Type of Residence

H1. Enter the number of individuals served who live in private residence (house or apartment unrelated to senior living).

H2. Enter the number of Individuals served who live in senior living/retirement community (e.g. housing designed for those age 55 and older).

H3. Enter the number of individuals served who live in assisted living facility (e.g. housing that provides personal care and services which meet needs beyond basic provision of food, shelter and laundry).

H4. Enter the number of individuals served who live in nursing homes/long-term care facility (e.g. any facility that provides care to one or more persons who require nursing care and related medical services of such complexity to require professional nursing care under the direction of a physician on a 24 hour a day basis).

H5. Enter the number of individuals served who are homeless

H6. Enter the sum of H1, H2, H3, H4 and H5. This number must agree with A3.

I. Source of Referral

I1. Enter the number of individuals served referred by an ophthalmologist or optometrist.

I2. Enter the number of individuals served referred by a medical provider other than an ophthalmologist or optometrist.

I3. Enter the number of individuals served referred by a state vocational rehabilitation agency.

I4. Enter the number of individuals served referred by a government or social services agency defined as a public or private agency which provides assistance to consumers related to eligibility and securing entitlements and benefits, counseling, elder law services, assistance with housing, etc.

I5. Enter the number of individuals served referred by the Veterans Administration

I6. Enter the number of individuals served referred by a senior program defined as a community-based educational, recreational, or socialization program operated by a senior center, nutrition site, or senior club.

I7. Enter the number of individuals served referred by an assisted living facility defined as housing that provides personal care and services which meet needs beyond basic provision of food, shelter and laundry.

I8. Enter the number of individuals served referred by a nursing home/long-term care facility defined as any facility that provides care to one or more persons who require nursing care and related medical services of such complexity to require professional nursing care under the direction of a physician on a 24 hour a day basis.

I9. Enter the number of individuals served referred by a faith-based (religious affiliated) organization.

I10. Enter the number of individuals served referred by an independent living center (ILC) defined as a consumer-controlled, community-based, cross-disability, nonresidential private nonprofit agency that is designed and operated within a local community by individuals with disabilities, and provides an array of independent living services.

I11. Enter the number of individuals referred by a family member or friend.

I12. Enter the number of individuals who were self-referred.

I13. Enter the number of individuals referred from all other sources aside from those listed above.

I14. Enter the sum of I1, I2, I3, I4, I5, I6, I7, I8, I9, I10, I11, I12, and I13. This number must agree with A3

Part IV: Types of Services Provided and Resources Allocated — Instructions

Please note: Total expenditures and encumbrances for direct program services in Part I C must equal the total funds spent on services in Part IV. Part I C must equal the sum of Part IV A1+B1+C1+D1.

In addition, salary or costs associated with direct service staff or contractors providing

direct services should be included in the cost of services provided in A, B, C, and D.

A. Clinical / Functional Vision Assessments and Services

A1. Enter the total cost from Title VII-Chapter 2 federal grant funds (A1a) and the total cost from all other sources of program funding (A1b) for clinical and/or functional vision assessments and services, whether purchased or provided directly.

A2. Enter the total number of program participants who received clinical vision screening or vision examinations from qualified or certified professionals such as ophthalmologists or optometrists, and who received functional vision assessments or low vision evaluations to identify strategies for enhancing visual performance both without and with optical and low vision devices and equipment. Assessment areas may include functional visual acuity and fields, efficiency of vision in the performance of everyday tasks, and evaluation for low vision aids or equipment. These assessments are typically provided by skilled professionals or those who are certified or have a master’s degree in low vision rehabilitation. Do not include evaluations for orientation and mobility. These should be included in C3.

A3. Enter the total number of program participants who received surgical or therapeutic treatment to prevent, correct, or modify disabling eye conditions; and, hospitalizations related to such services. Include prescription optics in this service category. Nonprescription optics should be reported in B2.

B. Assistive Technology Devices, Aids, Services and Training

B1. Enter the total cost from Title VII-Chapter 2 federal grant funds (B1a) and the total cost from all other sources of program funding (B1b) for the provision of assistive technology devices, aids, services and training.

B2. Enter the total number of program participants who received one or more assistive technology devices and aids. As defined in Section 3(4) of the Assistive Technology Act of 2004 (Pub. L. 108-364), “assistive technology device means any item, piece of equipment, or product system whether acquired commercially, modified, or customized that is used to increase, maintain, or improve functional capabilities of individuals with disabilities.” Assistive technology devices may include such items as canes, slates, insulin gauges, CCTVs, computers, adaptive software, magnifiers, adaptive cooking items, adaptive recreational items, handwriting guides, Braillers, large button telephones, etc.

B3. Enter the total number of program participants who received one or more assistive technology services and training. As defined in Section 3(5) of the Assistive Technology Act of 2004 (PL 108-364), “assistive technology service means any service that directly assists an individual with a disability in the selection, acquisition, or use of an assistive technology device.” Services may include the evaluation of assistive technology needs of an individual, services related to acquisition of technology, costs of loan programs, maintenance and repair of assistive technology, training or technical assistance for the individual or professionals related to the use of assistive technology, programs to expand the availability of assistive technology, low vision therapy services related to the use of optical aids and devices, and other services related to the selection, acquisition, or use of an assistive technology device.

C. Independent Living and Adjustment Training and Services

C1. Enter the total cost from Title VII-Chapter 2 federal grant funds (C1a) and the total cost from all other sources of program funding (C1b) for the provision of services and adjustment training leading to independent living. Evaluation and assessment services (excluding those included in A2 or B3) leading to the planning and implementation of services and training should be included in these costs.

C2. Enter the total number of individuals who received orientation and mobility (O & M) services or travel training (i.e. learning to access public or private transportation and to travel safely and as independently as possible in the home and community with or without the use of mobility aids and devices).

C3. Enter the total number of individuals who received communication skills training (e.g. reading and writing Braille, keyboarding and computer literacy, computer skills training, using the telephone, handwriting guides, telling time, using readers, use of audio and tactile technologies for home, recreational or educational use; etc.). Training in the use of newspaper reading services and radio services should be included.

C4. Enter the total number of individuals who received personal management and daily living skills training (e.g. training in the use of adaptive aids and assistive technology devices for personal management and daily living, blindness and low vision alternative techniques for food preparation, grooming and dress, household chores, medical management, shopping, recreational activities, etc.)

C5. Enter the total number of individuals who received supportive services (e.g. reader services, transportation, personal attendant services, support service providers, interpreters, etc.) while actively participating in the program or attaining independent living goals.

C6. Enter the total number of program participants who participated in advocacy training or support network activities such as consumer organization meetings, peer support groups, etc.

C7. Enter the total number of individuals who received counseling (peer, individual or group) to assist them in adjusting to visual impairment and blindness.

C8. Enter the total number of program participants that received information and referral to other service providers, programs, and agencies (e.g. senior programs, public and private social service programs, faith-based organizations, consumer groups, etc.) to enhance adjustment, independent living, and integration into the community. Do not include individuals who received only information and referral and for whom no other services were provided.

C9. Enter the total number of individuals served who were provided any other service not listed above.

D. Community Awareness Activities / Information and Referral

D1. Enter the total cost from Title VII-Chapter 2 federal grant funds (D1a) and the total cost from all other sources of program funding (D1b) for providing information and referral services and community awareness activities/events to individuals for whom this was the only service provided (i.e. training for other professionals, telephone inquiries, general inquiries, etc.).

D2. Enter the number of individuals receiving information and referral services for whom this is the only service provided. (optional)

D3. Enter the number of community awareness events/activities in which the Chapter 2 program participated during the reported year (D3a) and the number or estimated number of individuals who benefited from these activities (D3b).

Part V: Comparison of Prior Year Activities to Current Reported Year — Instructions

A1. Program Expenditures and Encumbrances (all sources) Enter the total cost of the program for the prior fiscal year (A1a), and the fiscal year being reported (A1b). The total cost of the program can be found in Part I A7. Calculate the change (plus or minus) from the prior year to the reported year (A1c).

A2. Number of Individuals Served Enter the total number of eligible individuals served in the prior year (A2a), and in the current reported year (A2b). The total number of individuals served can be found in Part III A3. Calculate the change (plus or minus) in the numbers served from the prior year to the reported year (A2c).

A3. Number of Minority Individuals Served Enter the total number of minority individuals served in the prior year (A3a), and in the fiscal year currently being reported (A3b). The total number of minority individuals served is the total of Part III D1+D2+D3+D4+D5 +D7. Calculate the change (plus or minus) in the numbers served from the prior year to the reported year (A3c).

A4. Number of Community Awareness Activities Enter the number of community awareness activities or events in which the Chapter 2 program participated during the prior year (A4a), and in the fiscal year currently being reported (A4b). The number of community awareness activities is found in Part IV D3a. Calculate the change (plus or minus) in the number of events from the prior year to the year being reported (A4c).

A5. Number of Collaborating Agencies and Organizations Enter the number of collaborating organizations or agencies (formal agreements or informal activity) other than Chapter 2 paid sub-grantees or contractors in the prior year (A5a), and in the fiscal year currently being reported (A5b). Calculate the change (plus or minus) from the prior year to the year being reported (A5c).

A6. Number of Sub-grantees/Contractors If you provide services through sub-grantee agencies or contract, enter the number of sub-grantees or contracts in the prior year (A6a), and in the fiscal year currently being reported (A6b). Calculate the change (plus or minus) from the prior year to the year being reported (A6c). If you do not use sub-grantees, enter 0 in A6a, A6b, and A6c.

Part VI: Program Outcomes/Performance Measures — Instructions

A. Enter the number from Part IV B3 in A1. From available program data and evaluations, enter the number of individuals receiving AT (assistive technology) services and training who maintained or improved functional abilities that were previously lost or diminished as a result of vision loss in A2. (closed/inactive cases only).

In A3, from available program data and evaluations, enter the number of individuals for whom functional gains have not yet been determined at the close of the reporting period (This number would not include those individuals who are no longer receiving services and who either did not make functional gains or maintain functional ability before case closure or inactivity).

B. Enter the number from Part IV C2 in B1. From available program data and evaluations, of those receiving orientation and mobility (O & M) services, enter the number of individuals who experienced functional gains or maintained their ability to travel safely and independently in their residence and/or community environment as a result of services in B2 (closed/inactive cases only).

In B3, from available program data and evaluations, enter the number of individuals for whom functional gains have not yet been determined at the close of the reporting period (This number would not include those individuals who are no longer receiving services and who either did not make functional gains or maintain functional ability before case closure or inactivity).

C. Enter the number from Part IV C3 in C1. From available program data and evaluations, of those receiving communication skills training, enter the number of individuals who gained or maintained their functional abilities as a result of services they received in C2 (Closed/inactive cases only).

In C3, from available program data and evaluations, enter the number of individuals for whom functional gains have not yet been determined at the close of the reporting period (This number would not include those individuals who are no longer receiving services and who either did not make functional gains or maintain functional ability before case closure or inactivity).

D. Enter the number from Part IV C4 in D1. From available program data and evaluations, of those receiving daily living skills training, enter the number of individuals that experienced functional gains or successfully restored or maintained their functional ability to engage in their customary daily life activities as a result of services or training in personal management and daily living skills In D2 (Closed/inactive cases only).

In D3, enter the Number of individuals for whom functional gains have not yet been determined at the close of the reporting period (This number would not include those individuals who are no longer receiving services and who either did not make functional gains or maintain functional ability before case closure or inactivity).

E1. Enter the Number of individuals served who reported feeling that they are in greater control and are more confident in their ability to maintain their current living situation as a result of services they received (Closed/inactive cases only).

E2. Enter the number of individuals served who reported feeling that they have less control and confidence in their ability to maintain their current living situation as a result of services they received (Closed/inactive cases only).

E3. Enter the number of individuals served who reported no change in their feelings of control and confidence in their ability to maintain their current living situation as a result of services they received (Closed/inactive cases only).

E4. Enter the number of individuals served who experienced changes in lifestyle for reasons unrelated to vision loss (Closed/inactive cases only). “Change in lifestyle” is defined as any non-vision related event that results in the consumer’s reduced independence, such as moving from a private residence (house or apartment) to another type of residence e.g. living with family, senior living community, assisted living facility, nursing home/long-term facility, etc. Reduced independence could also result in employing a caregiver to enable the consumer continue to live in his/her home. Examples of events that could result in reduced independence of the consumer include loss of spouse and onset or worsening of other health conditions such as diabetes, cancer, heart disease, etc.

E5. Enter the number of individuals served who died before achieving functional gain or experiencing changes in lifestyle as a result of services they received (Closed/inactive cases only).

Part VII: Training and Technical Assistance — Instructions

On July 22, 2014, Public Law 113-128, the Workforce Innovation and Opportunity Act (WIOA) was enacted and included a new requirement under Section 751A that the RSA Commissioner shall conduct a survey of designated State agencies that receive grants under section 752 regarding training and technical assistance needs in order to determine funding priorities for such training and technical assistance. Please enter a brief description of training and technical assistance needs that you may have to assist in the implementation and improvement of the performance of your Independent Living Services for Older Individuals Who Are Blind grant (for example, financial management, reporting requirements on the 7-OB, program management, data analysis and program performance, law and applicable regulations, provision of services and service delivery, promising practices, resources and information, outreach, etc.).

Part VIII: Narrative — Instructions

Self-explanatory.

Part IX: Signature Instructions

Please sign and print the name, title and telephone number of the IL-OIB Program Director.

Part I: Funding Sources And Expenditures

Title VII-Chapter 2 Federal grant award for reported fiscal year363,029
Other federal grant award for reported fiscal year0
Title VII-Chapter 2 carryover from previous year0
Other federal grant carryover from previous year0
A. Funding Sources for Expenditures in Reported FY
A1. Title VII-Chapter 2363,029
A2. Total other federal0
(a) Title VII-Chapter 1-Part B0
(b) SSA reimbursement0
(c) Title XX - Social Security Act0
(d) Older Americans Act0
(e) Other0
A3. State (excluding in-kind)407,640
A4. Third party0
A5. In-kind0
A6. Total Matching Funds407,640
A7. Total All Funds Expended770,669
B. Total expenditures and encumbrances allocated to administrative, support staff, and general overhead costs114,001
C. Total expenditures and encumbrances for direct program services656,668

Part II: Staffing

FTE (full time equivalent) is based upon a 40-hour workweek or 2080 hours per year.

A. Full-time Equivalent (FTE)

Program Staff a) Administrative and Support b) Direct Service c) Total
1. FTE State Agency 0.1000 8.2500 8.3500
2. FTE Contractors 0.0000 0.0000 0.0000
3. Total FTE 0.1000 8.2500 8.3500

B. Employed or advanced in employment

a) Number employed b) FTE
1. Employees with Disabilities 9 0.0000
2. Employees with Blindness Age 55 and Older 4 0.0000
3. Employees who are Racial/Ethnic Minorities 2 0.0000
4. Employees who are Women 9 0.0000
5. Employees Age 55 and Older 3 0.0000

C. Volunteers

0.00

Part III: Data on Individuals Served

Provide data in each of the categories below related to the number of individuals for whom one or more services were provided during the reported fiscal year.

A. Individuals Served

1. Number of individuals who began receiving services in the previous FY and continued to receive services in the reported FY271
2. Number of individuals who began receiving services in the reported FY177
3. Total individuals served during the reported fiscal year (A1 + A2) 448

B. Age

1. 55-5926
2. 60-6453
3. 65-6948
4. 70-7440
5. 75-7953
6. 80-8473
7. 85-8965
8. 90-9466
9. 95-9920
10. 100 & over4
11. Total (must agree with A3)448

C. Gender

1. Female332
2. Male116
3. Total (must agree with A3)448

D. Race/Ethnicity

For individuals who are non-Hispanic/Latino only

1. Hispanic/Latino of any race7
2. American Indian or Alaska Native20
3. Asian1
4. Black or African American33
5. Native Hawaiian or Other Pacific Islander1
6. White377
7. Two or more races9
8. Race and ethnicity unknown (only if consumer refuses to identify)0
9. Total (must agree with A3)448

E. Degree of Visual Impairment

1. Totally Blind (LP only or NLP)16
2. Legally Blind (excluding totally blind)407
3. Severe Visual Impairment25
4. Total (must agree with A3)448

F. Major Cause of Visual Impairment

1. Macular Degeneration254
2. Diabetic Retinopathy40
3. Glaucoma48
4. Cataracts5
5. Other101
6. Total (must agree with A3)448

G. Other Age-Related Impairments

1. Hearing Impairment143
2. Diabetes99
3. Cardiovascular Disease and Strokes203
4. Cancer38
5. Bone, Muscle, Skin, Joint, and Movement Disorders179
6. Alzheimer's Disease/Cognitive Impairment44
7. Depression/Mood Disorder0
8. Other Major Geriatric Concerns153

H. Type of Residence

1. Private residence (house or apartment)418
2. Senior Living/Retirement Community5
3. Assisted Living Facility18
4. Nursing Home/Long-term Care facility6
5. Homeless1
6. Total (must agree with A3)448

I. Source of Referral

1. Eye care provider (ophthalmologist, optometrist)38
2. Physician/medical provider47
3. State VR agency25
4. Government or Social Service Agency36
5. Veterans Administration2
6. Senior Center14
7. Assisted Living Facility0
8. Nursing Home/Long-term Care facility0
9. Faith-based organization1
10. Independent Living center3
11. Family member or friend117
12. Self-referral111
13. Other54
14. Total (must agree with A3)448

Part IV: Types of Services Provided and Resources Allocated

Provide data related to the number of older individuals who are blind receiving each type of service and resources committed to each type of service.

A. Clinical/functional vision assessments and services

Cost Persons Served
1a. Total Cost from VII-2 funds 2,453
1b. Total Cost from other funds 2,755
2. Vision screening / vision examination / low vision evaluation 100
3. Surgical or therapeutic treatment to prevent, correct, or modify disabling eye conditions 21

B. Assistive technology devices and services

Cost Persons Served
1a. Total Cost from VII-2 funds 50,097
1b. Total Cost from other funds 56,244
2. Provision of assistive technology devices and aids 422
3. Provision of assistive technology services 368

C. Independent living and adjustment training and services

Cost Persons Served
1a. Total Cost from VII-2 funds 2,321
1b. Total Cost from other funds 2,606
2. Orientation and Mobility training 293
3. Communication skills 415
4. Daily living skills 407
5. Supportive services (reader services, transportation, personal 19
6. Advocacy training and support networks 139
7. Counseling (peer, individual and group) 447
8. Information, referral and community integration 428
. Other IL services 20

D. Community Awareness: Events & Activities

Cost a. Events / Activities b. Persons Served
1a. Total Cost from VII-2 funds 0
1b. Total Cost from other funds 0
2. Information and Referral 0
3. Community Awareness: Events/Activities 0 150

Part V: Comparison of Prior Year Activities to Current Reported Year

A. Activity

a) Prior Year b) Reported FY c) Change ( + / - )
1. Program Cost (all sources) 843,918 770,669 -73,249
2. Number of Individuals Served 409 448 39
3. Number of Minority Individuals Served 70 71 1
4. Number of Community Awareness Activities 203 150 -53
5. Number of Collaborating agencies and organizations 0 0 0
6. Number of Sub-grantees 0 0

Part VI: Program Outcomes/Performance Measures

Provide the following data for each of the performance measures below. This will assist RSA in reporting results and outcomes related to the program.

Number of persons Percent of persons
A1. Number of individuals receiving AT (assistive technology) services and training 368 100.00%
A2. Number of individuals receiving AT (assistive technology) services and training who maintained or improved functional abilities that were previously lost or diminished as a result of vision loss. (closed/inactive cases only) 146 39.67%
A3. Number of individuals for whom functional gains have not yet been determined at the close of the reporting period. 205 55.71%
B1. Number of individuals who received orientation and mobility (O & M) services 293 100.00%
B2. Of those receiving orientation and mobility (O & M) services, the number of individuals who experienced functional gains or maintained their ability to travel safely and independently in their residence and/or community environment as a result of services. (closed/inactive cases only) 112 38.23%
B3. Number of individuals for whom functional gains have not yet been determined at the close of the reporting period. 195 66.55%
C1. Number of individuals who received communication skills training 415 100.00%
C2. Of those receiving communication skills training, the number of individuals who gained or maintained their functional abilities as a result of services they received. (Closed/inactive cases only) 147 35.42%
C3. Number of individuals for whom functional gains have not yet been determined at the close of the reporting period. 257 61.93%
D1. Number of individuals who received daily living skills training 407 100.00%
D2. Number of individuals that experienced functional gains or successfully restored or maintained their functional ability to engage in their customary daily life activities as a result of services or training in personal management and daily living skills. (closed/inactive cases only) 148 36.36%
D3. Number of individuals for whom functional gains have not yet been determined at the close of the reporting period. 253 62.16%
E1. Number of individuals served who reported feeling that they are in greater control and are more confident in their ability to maintain their current living situation as a result of services they received. (closed/inactive cases only) 154 n/a
E2. Number of individuals served who reported feeling that they have less control and confidence in their ability to maintain their current living situation as a result of services they received. (closed/inactive cases only) 5 n/a
E3. Number of individuals served who reported no change in their feelings of control and confidence in their ability to maintain their current living situation as a result of services they received. (closed/inactive cases only) 25 n/a
E4. Number of individuals served who experienced changes in lifestyle for reasons unrelated to vision loss. (closed/inactive cases only) 75 n/a
E5. Number of individuals served who died before achieving functional gain or experiencing changes in lifestyle as a result of services they received. (closed/inactive cases only) 0 n/a

Part VII: Training and Technical Assistance Needs

None identified at this time

Part VIII: Narrative

A. Briefly describe the agency's method of implementation for the Title VII-Chapter 2 program (i.e. in-house, through sub-grantees/contractors, or a combination) incorporating outreach efforts to reach underserved and/or unserved populations. Please list all sub-grantees/contractors.

Please review information in Part VIII, Item C for this response

B. Briefly describe any activities designed to expand or improve services including collaborative activities or community awareness; and efforts to incorporate new methods and approaches developed by the program into the State Plan for Independent Living (SPIL) under Section 704.

Please review information in Part VIII, Item C for this response

C. Briefly summarize results from any of the most recent evaluations or satisfaction surveys conducted for your program and attach a copy of applicable reports.

From November 2015 to November 2016, a client survey was conducted of older blind individuals who had received independent living services from the Visual Services Division of the Department of Rehabilitation Services. The survey was designed to measure the perception of personal outcomes of past program participants. For purposes of this report, the federal fiscal year 2016 findings will not be trended against previous findings because of methodological changes. The 2016 report includes 180 cases, with 143 cases closed as ‘Goals Met’ and 37 closed as ‘Goals Not Met’. Clients classified as ‘Goals Not Met’ include individuals who: did not want further services; moved; were non-compliant; were unable to participate; could not be located; or had cases closed for ‘other’ reasons. The target population for the study was designated as all cases closed in FFY2016, less clients who were reported deceased at the time of case closure and those who were found to have no qualifying impairment. Due to the small size of the target population, random sampling techniques were not applied, resulting in attempted contact with 177 clients. Surveys were administered via telephone. Contact was not attempted with three members of the target population as they had no telephone number on file. Of the 180 clients, 52 completed at least part of the survey and were designated as the respondent population. This level of response results in an effective response rate of 28.9%, a decrease from last year’s response rate of 45.3% and the lowest rate in the last five years. Responses FY2012 FY2013* FY2014 FY2015 FY2016 Answered 44.1% 45.7% 58.3% 45.3% 28.9% Disconnected 20.1% 18.0% 8.6% 15.3% 12.8% No Answer 16.2% 13.0% 13.0% 30.6% 44.4% Deceased since Case Closure 3.4% 5.5% 4.3% 0.7% 0.6% No Interest 13.7% 13.5% 10.1% 6.7% 9.4% No Phone 0.0% 0.0% - - 1.7% Incorrect Number 2.5% 1.0% 5.7% 1.4% 2.2% *Unaccounted for 3.3% were excluded after the draw but before calls. Survey Question Results Living Situation FY2016 Alone 46.2% Spouse 28.8% Other Relative(s) 21.2% Non-relative 1.9% Did Not Answer Question 1.9% Confidence, Independence, and Mobility Throughout the survey, three questions focused on confidence, independence, and mobility. The percentages for these questions are shown below (excluding missing data and not applicable responses). Questions Yes No Do you feel more confident in your ability to maintain your current living situation as a result of the services you received? 67.3% 32.7% Has your personal independence been reduced for reasons unrelated to your vision loss? (For example, relocating from your own private residence or needing to employ a caregiver for events or health reasons not related to your vision loss.) 21.2% 78.8% Do you feel you are better able to move safely around your residence and community as a result of the services provided? 63.2% 36.8% Equipment Three additional survey questions focused on equipment. Respondents were asked, “What equipment were you provided by your teacher?” A large number of respondents reported receiving glasses, sunglasses, magnifiers, readers, and talking clocks and watches, and kitchen aids. Fewer respondents reported receiving clothes color detectors, writing aids, canes, and other miscellaneous equipment. One client reported receiving no equipment and one client reported being loaned equipment for a short time. As a follow-up to the previous question, clients were asked if they still use the equipment they were given by their teacher. Percentages were calculated (excluding not applicable responses). Do you still use the equipment? Percent Yes 69.4% Some, but not all 28.6% No 2.0% The last question focusing on equipment, asked clients if they were able to resume activities they had given up as a result of their vision loss via the use of DRS provided equipment. Percentages were calculated (excluding not applicable responses), and are displayed below. Do you feel that you have been able to resume activities you had given up as a result of your vision loss through the use of this equipment? (Such as canes, CCTVs, magnifiers, adaptive cooking items, large button telephones, clocks, etc.) Percent Yes 69.8% No 30.2% Interactions with Other Blind or Visually Impaired An additional set of questions asks about whether clients had an opportunity to meet other blind or visually impaired persons during their training, and whether it was or would be helpful. Percentages were calculated excluding missing data, and are shown below. Question Yes No During your training, did you meet other blind or visually impaired persons? 47.1% 52.9% (If yes) Was this helpful? 95.5% % 4.5% (If no) If you did not meet other blind or visually impaired persons, would you find it helpful to do so? 19.2% 80.8% OLBPH and Newsline Two items on the survey are about client use of the Oklahoma Library for the Blind and Physically Handicapped (OLBPH) and Newsline. The questions are phrased to elicit a yes/no response; if the client responded no, a sub-question was asked regarding whether they were informed about the availability of the service. Percentages are calculated by excluding missing data. Question Yes No Have you used the free library services through the Oklahoma Library for the Blind and Physically Handicapped? 76.9% 23.1% (If no) Were you informed about the availability of services through the library? 66.7% 33.3% Have you used Newsline, a no cost service which allows you to use a telephone to select and read newspapers in Oklahoma and around the nation? 11.5% 88.5% (If no) Did you know about the availability of Newsline? 41.3% 58.7% Conclusions From November 2015 to November 2016, a client survey was conducted of older blind individuals who had received independent living services from the Visual Services Division of the Department of Rehabilitation Services. The survey was administered by telephone, with attempted contact with 177 of the 180 members of the target population. Three members of the target population did not have phone numbers on file. At least part of the survey was completed by 52 clients, for a response rate of 28.9%. For FFY2016, 67.3% of respondents reported they feel more confident in their ability to maintain their current living situation as a result of the services they received and 63.2% reported they feel they are better able to move safely around their residence and community as a result of the services provided. Most respondents (98.0%) reported that they still used at least some of the equipment they were given and 69.8% reported that they have been able to resume activities they had given up as a result of their vision loss through the use of this equipment. A majority of the respondents had used the services of The Oklahoma Library for the Blind and Physically Handicapped (76.9%), and of those who hadn’t used the services, a majority (66.7%) had heard about the services. On the other hand, only 11.5% of respondents had used Newsline, and of those who hadn’t used it, most had never heard of it (58.7%). Finally, 47.1%of respondents reported meeting other blind or visually impaired persons during their training, and a significant majority of those who did, reported it was helpful (95.5%).

D. Briefly describe the impact of the Title VII-Chapter 2 program, citing examples from individual cases (without identifying information) in which services contributed significantly to increasing independence and quality of life for the individual(s).

Comments Would be helpful if they had a nutritionist to help with understanding portion control with diabetes. I would like a small magnifier to carry in my purse. Maybe pass out samples. Jane Fore was real good. I need a free standing lamp. The lamp I currently have doesn't meet my needs. Wonderful, everything I received I used. Sharon is a great lady. When I went through training I was taught how to cook. I was worried about knocking food on me. I learned a lot from her. She was blind and I was impressed. It's a real good service. My sister is having the same problem and I've been trying to get her to go through it. The program is real impressive to me. Was helpful and enjoyed Pam's visits. Very helpful and still call and check on me from time to time. I still needed help with some things and they were able to help me. (Redacted) Use equipment every day- had the Ruby at the grocery store yesterday. Had problems with the books provided- wanted Christian type books without bad language. Unsure about services received beyond sunglasses. Daughter never heard back about plan from the teacher. Cheryl provided the sunglasses and we received catalogue for bathroom aids. Also met with Julie. They were very nice, kind and helpful. This has helped me tremendously. This is a program that needs to be kept going, I would recommend it. Some of the instructors were blind, this program was very important to me. It shows you that you can do things. It was worth the State of Oklahoma to provide this service to people like me and continue to help people. They got my stamp of approval. They discarded me (Redacted) I don't know if I have someone else, no one has contacted me. (Redacted) The program was very helpful. The program is great. Jane came out several times and brought me things and showed me how to do things. I really think it is a wonderful program. I appreciate very much what I have gotten out of it. When I first realized I couldn't see as well I was very upset. I have improved greatly. The only thing I think that might of helped me was a larger magnifying glass. I love both of my teachers, can't really remember the girls name. I think Charles is absolutely great. He is easy to talk to, that is not a thing that is easy for me. He put up with my dogs. The equipment helped immensely. The Department of Rehabilitation does a very good job. The biggest thing it did was make me stop feeling sorry for myself. I can see more than a lot of people. Partially resume activities, can read menu in restaurant. Partner in training had best attitude and was fully blind. That helped, because if he could do it, I could do it. I so appreciate everything they did. Much older than most others at Able, but very grateful that things like that are out there. Teresa Brewer is one of the ladies that helped me, she's retired. She helped me a lot. She was totally blind, she really did a great job, and she really did help me. I really needed someone at that time. (Redacted) I really appreciate it I really did. (Redacted) Sharon is good to call me. She called me about a month just to talk. She is a great person. School was very helpful- changed my life exceedingly well. Better able to move, especially moving around house. Pamela taught him things at home, but all the instructors at the school, including Pamela, were exceedingly well qualified. If somebody goes to that school, they will get out and be well heeled on what to do. Whichever instructor is going to teach you something you don't know. My wife said at the graduation ceremony that the school changed my life considerably. Everyone who is qualified should go. I volunteered to go to the school and speak to other students attending. Ruby battery is dead, won't charge up, so can't take out of home. Reading is biggest improvement with the equipment. Very appreciative of the help I did get. It was fantastic and came at a time when I needed a boost. Really appreciate the services I received. Pam is a great teacher. She seems more personal than a teacher. She really cares, she did a great job. The program is great. Not interested in Newsline. Think the service was wonderful. Loved Pam and the other lady who helped. They were very helpful. Ms. Holloway is very nice and helpful. All I can say is they are very gracious and helpful people and I love and appreciate them very much. They always call ahead and make an appointment. (Redacted) I have attended meeting and I can't hear from people talking around me so I can't hear. (Redacted) Moving closer to family. Will continue to use OLBPH. I am so thankful for them. Mobility training with Loyce. Thank you for services. Appreciate what they did for me. Julie works real well with people. Julie she was real good, she worked with me real good. She gave good information. You don't realize, when you get use to something, what you need until they give it to you. I am getting some sonar glasses, it has an alarm that beeps when something comes in 6 feet of you. I received a Zoom Tech from VA and I have read more books in the last ten years. It’s a good program. Helpful. I have three relative that are blind and two good friends. It was a help to have her. Being blind sometimes I want to scream. I just got blind about a year and a half ago. She was helpful. Thank you for the services. It is a useful program. I'm not totally blind. We use the taped books. I have a macular problem. I'm going to brag on Sharon. The way she done, and what she done, she done tremendous. If it wasn't for her I couldn't read a paper. She has given me a new outlook on life. Without all this equipment I don't how I would keep going. I would recommend this program to anybody. They were real good and helpful. I didn't have any idea how to survive. I had a problem eating salads and I was taught how to do this and be able to eat a salad in public. It's been very helpful. It's been a journey. Its better when someone sets the pace and you learn and it makes things easier. I was just real pleased with what they have done for me. I think Sharon was great teacher and she helped me a lot by showing me what to do and how to do it. That was a great help. I recommend the program if people have a use for it. Pick out what works for you and go with that, that's what I did. Like I say, I kept what worked for me. I knew nothing about this program and my Aunt saw an article where Pam received recognition. What I thought was amazing, I was in a class of ten and no one knew about this program. The program gets through on word of mouth. (Redacted) did not recommend this program when I asked if there was any training available. They told me to just go home and sit. They just sent me home without any help whatsoever. I spend weeks crying. Pam was absolutely wonderful. I just wish (Redacted) had recommend this to me. This program needs to be known about. I'm grateful for what there was and I'm grateful for that program. I have had such good service out of your people. They have all been so kind and helpful. (Redacted) I had excellent services. I have had three different people and they have all been excellent. They all provided different things. The 2nd helped me with the computer. I can't say enough about the nice services I received. I enjoyed having Pam come and talk. She would bring me a big calendar each year. She had a seeing eye dog that I enjoyed. She is amazing, she travels everywhere all by herself except she has her dog. (Redacted) He's been real nice real fine gentlemen. He helped us a lot. Everybody has been so nice and helpful. The two ladies from the blind institute Charlie is such a sweet guy. It's a wonderful program and I really appreciate all the help I've had. I heard of this program through a friend whose father was involved in it. I got Charlie's name and contacted him. He brought me so many wonderful things I benefited him from. I just don't know how to thank the program. He calls his dog Professor. Anytime he was here is was just a joy. I appreciate all the things he did. CCTV is not working, (Redacted) All the equipment really help me, it makes me be able to be more independent. The reading machine, canes and color detector are the most helpful. I've been this way for a while and this program helped me. Another thing the program helped with is you see a lot of people coming in and you know you’re not alone. You especially want the help the new blind. Pam was a really good teacher, she's patient and fun to be with. I still see Pam, she goes to the same meetings we go to. I am trying to get a guide dog again because mine died with cancer. Able for a week, taught to cook safely. They were helpful, nice, and informative.

E. Finally, note any problematic areas or concerns related to implementing the Title VII-Chapter 2 program in your state.

None are identified at this time.

Part IX: Signature

Please sign and print the name, title and telephone number of the IL-OIB Program Director below.

I certify that the data herein reported are statistically accurate to the best of my knowledge.

Signed byFatos Floyd
TitleField Services Coordinator
Telephone9185514953
Date signed12/30/2016