RSA-227 - Annual Client Assistance Program (CAP) Report


General Information

Designated Agency Identification

NameMississippi Society for Disabilities
AddressP.O. Box 4958
Address Line 2
Zip Code39296
Website Address
TTY 601-362-2585
Toll-free Phone800-962-2400
Toll-free TTY800-962-2400

Operating Agency (if different from Designated Agency)

NameMississippi Society for Disabilities
AddressP.O. Box 4958
Address Line 2
Zip Code39296
Website Address
Toll-free Phone800-962-2400
Toll-free TTY800-962-2400

Additional Information

Name of CAP Director/CoordinatorJohnny McGinn
Person to contact regarding reportJohnny McGinn
Contact Person Phone1-601-362-2585

Part I. Non-case Services

A. Information and Referral Services (I&R)

Multiple responses are not permitted.

1. Information regarding the vocational rehabilitation (VR) program193
2. Information regarding independent living programs32
3. Information regarding American Indian VR Service projects0
4. Information regarding Title I of the ADA0
5. Other information provided173
6. Information regarding CAP0
7. Total I&R services provided (Lines A1 through A6)398

B. Training Activities

CAP went over what all CAP does for clients and clients applicants of the state of rehabilitation services. CAP also went over being a self advocate for persons with a disabilities. CAP has gone up to hospitals, schools, malls and other places when asked to come and speak.

1. Number of training sessions presented to community groups and public agencies.25
2. Number of individuals who attended these training sessions.947
3. Describe training presented by the staff. Include the following information:
  1. topics covered
  2. purpose of the training
  3. description of the attendees

C. Agency Outreach

Describe the agency's outreach efforts to previously un-served or underserved individuals including minority communities.

CAP goes throughout the state with other non-profits and state agencies to help educate people about what all CAP and MDRS does. CAP services on a wide arrangement of panels to assist clients from transportation to finding a job. More important is helping the person become more independent for themselves. CAP helps put on a wheelchair tennis tournament called Rock N' Roll tennis tournament. Which helps open doors for everyone.

D. Information Disseminated To The Public By Your Agency

For each method of dissemination, enter the total number of each method used by your agency during the reporting period to distribute information to the public. For publications/booklets/brochures (item 4), enter the total number of documents produced. Agencies should not include website hits. See instructions for details.

1. Agency Staff Interviewed or Featured on Radio and TV0
2. Articles about CAP Featured in Newspaper/Magazine/Journals0
3. PSAs/Videos Aired about the CAP Agency0
4. Publications/Booklets/Brochures Disseminated by the Agency5685
5. Number of Times CAP Exhibited at Conferences, Community Fairs, etc.6
6. Other (specify below)0

E. Information Disseminated About Your Agency By External Media Coverage

Describe the various sources and information disseminated about your agency by an external source.

CAP goes through Mississippi Society for Disabilities a non-profit that does speech and hearing therapy along with different projects. For example helping a local park become ADA compliant with rides and restrooms.

Part II. Individual Case Services

A. Individuals served

An individual is counted only once during a fiscal year. Multiple counts are not permitted for Lines A1-A3.

1. Individuals who are still being served as of October 1 (carryover from prior year)2
2. Additional individuals who were served during the year20
3. Total individuals served (Lines A1+A2)22
4. Individuals (from Line A3) who had multiple case files opened/closed this year (In unusual situations, an individual may have more than one case file opened/closed during a fiscal year. This number is not added to the total in Line A3 above.)0
5. Individual still being served as of September 30 (Carryover to next year. This total may not exceed Line A3.)3

B. Problem areas

Multiple responses permitted.

1. Individual requests information22
2. Communication problems between individual and VR counselor9
3. Conflict about VR services to be provided11
4. Related to VR application/eligibility process2
5. Related to assignment to order of selection priority category0
6. Related to IPE development/implementation
  1. Selection of vendors for provision of VR services
  2. Selection of training, post-secondary education
  3. Selection of employment outcome
  4. Transition services
7. Related to independent living services0
8. Other Rehabilitation Act-related problems0
9. Non-Rehabilitation Act related
  1. TANF
  3. Housing
  4. Other:
10. Related to Title I of the ADA0

C. Intervention Strategies for closed cases

(Choose one primary service the CAP provided for each closed case file. There may be more case files than actual individuals served.)

1. Short Term Technical Assistance3
2. Investigation/Monitoring0
3. Negotiation24
4. Mediation and other methods of Alternative Dispute Resolution1
5. Administrative / Informal Review0
6. Formal appeal / Fair Hearing0
7. Legal remedy / Litigation0
8. Total28

D. Reasons for closing individuals' case files

(Choose one primary reason for closing each case file. There may be more case files than the total number of individuals served.)

1. All issues resolved in individual's favor14
2. Some issues resolved in individual's favor (when there are multiple issues)10
3. CAP determines VR agency position/decision was appropriate for the individual0
4. Individual's case lacks legal merit; (inappropriate for CAP intervention)0
5. Individual chose alternative representation0
6. Individual withdrew complaint0
7. Issue not resolved in clients favor0
8. CAP services not needed due to individual's death, relocation, etc.0
9. Individual not responsive/cooperative with CAP0
10. CAP unable to take case due to lack of resources0
11. Conflict of interest0
12. Other (Please explain below)0

E. Results achieved for individuals

(Choose one primary outcome for each closed case file. There may be more case files than the total number of individuals served.)

Client asked for help to move to another state because of potential job.

1. Controlling law/policy explained to individual0
2. Application for services completed10
3. Eligibility determination expedited4
4. Individual participated in evaluation0
5. IPE developed/implemented/Services Provided0
6. Communication re-established between individual and other party4
7. Individual assigned to new counselor/office5
8. Alternative resources identified for individual0
9. ADA/504/EEO/OCR complaint made0
10. Other (Please explain below)1

Part III. Program Data

A. Age

Multiple responses not permitted.

1. Up to 182
2. 19 - 243
3. 25 - 4011
4. 41 - 646
5. 65 and over0
6. Total (Sum of Lines A1 through A5. Total must equal Part II, Line A3.)22

B. Gender

Multiple responses not permitted.

1. Females11
2. Males11
3. Total (Lines B1+B2. Total must equal Part II, Line A3.)22

C. Race/ethnicity of Individuals Served

1. Hispanic/Latino of any race (for individuals who are non-Hispanic/Latino only)1
2. American Indian or Alaskan Native0
3. Asian0
4. Black or African American8
5. Native Hawaiian or Other Pacific Islander0
6. White13
7. Two or more races0
8. Race/ethnicity unknown0

D. Primary disabling condition of individuals served

Multiple responses not permitted.

1. Acquired Brain Injury0
4. Amputations or Absence of Extremities0
5. Arthritis or Rheumatism1
6. Anxiety Disorder1
7. Autism Spectrum Disorder0
8. Autoimmune or Immune Deficiencies (excluding AIDS/HIV)0
9. Blindness (Both Eyes)0
10. Other Visual Impairments (Not Blind)3
11. Cancer1
12. Cerebral Palsy0
13. Deafness1
14. Hard of Hearing/Hearing Impaired (Not Deaf)1
15. Deaf-Blind0
16. Diabetes0
17. Digestive Disorders0
18. Epilepsy0
19. Heart & Other Circulatory Conditions0
20. Intellectual Disability0
21. Mental Illness1
22. Multiple Sclerosis0
23. Muscular Dystrophy0
24. Muscular/Skeletal Impairment6
25. Neurological Disorders/Impairment2
26. Orthopedic Impairments0
27. Personality Disorders0
28. Respiratory Disorders/Impairment0
29. Skin Conditions0
30. Specific Learning Disabilities (SLD)3
31. Speech Impairments0
32. Spina Bifida0
33. Substance Abuse (Alcohol or Drugs)1
34. Other Disability0
35. Total (Sum of Lines D1through D34. Total must equal Part II, Line A3.)22

E. Types of Individual Served

Multiple responses permitted.

1. Applicant of VR0
2. Individual eligible for VR services currently on a wait list0
3. Individual eligible for VR services not currently on a wait list22
4. Applicant or individual eligible for Independent Living0
5. Transition student/High school student0
6. All other applicants or individuals eligible for other programs or projects funded unther Rehabilitation Act0

Part IV. Systemic Activities and Litigation

A. Non-Litigation Systemic Activities

1. Number of non-litigation systemic activities not involving individual representation that resulted in the change of one or more policy or practice of an agency.0
2. Describe the systemic activities conducted by CAP during the fiscal year and its impact on other agency's policies or practices.

B. Litigation

1. Total number of CAP cases requiring litigation involving individual representation resulting in, or with the potential for, systemic change.
a. Number of cases requiring litigation involving individual representation filed during fiscal year.0
b. Number of on-going cases pending at start of fiscal year (carryover from prior fiscal year).2
c. Number of cases resolved through litigation during fiscal year.0
2. Describe the agency's on-going and completed systemic litigation activities involving individual representation.

Part V. Agency Information

A. Designated Agency

1. Agency Type (select only one option) External-other nonprofit agency
2. Name of designate agencyMississippi Society for Disabilities
3. Is the designated agency contracting CAP services?Yes
4. If yes, name of contracting agency:Johnny McGiinn

B. Staff Employed

Provide a description of all CAP positions (see instructions)

Full time Mississippi CAP Director is the only position as of now through MSD.

Part VI. Case Examples

Provide some examples of some interesting cases during the past fiscal year.

Thomas Benz moved to Mississippi February 2017 for a job. Mr. Benz lost his job March 2017 and is about to lose his insurance and possible be kicked out of apartment. Mr. Benz as applied for MDRS services to see about some help with finding a job.

CAP asked about unemployment. Mr. Benz told CAP that he has applied and is still waiting.

Mr. Benz is upset with VR because Mr. Benz was a client in another state and he doesn’t seem to know why things can’t move along faster. CAP explained to Mr. Benz that MDRS has 60 days to determine eligibility and 30 more days to come up with a plan.

Mr. Benz told CAP that Mississippi VR turned him down for services. He told CAP because he hasn't seen a doctor for his conditions in over 90 days. CAP asked him what was is primary disability for impediment to employment. He couldn't give me one but the listed below.

1. HIV 2. Sleep Apnea 3. Gout 4. Anxiety

CAP went over how his HIV wasn't a impediment for employment because he is on his medication and from Mr. Benz medical reports shows all is good. BUT Mr. Benz keep pushing it was.

After much talking and meeting in person with Mr. Benz CAP explained that his anxiety would be a primary disability for impediment to employment because he gets real defensive and starts talking about all of his other impediments. Mr. Benz finally agreed and MDRS had an evaluation paid for and Mr. Benz came back eligible for services.

Now Mr. Benz is being served and is in the process of looking for a long term job.


Reports are to be submitted to RSA within 90 days after the end of the fiscal year covered by this report. Please be reminded that you can enter data directly into RSA's website via the internet. Information on transmittal of the form is found on pages 19 and 20 of the reporting instructions.

Name of Designated Agency OfficialMississippi Society for Distabilities
Title of Designated Agency OfficialJohnny McGinn
Date Signed12/13/2017