|Address||3330 Arctic Blvd. 103|
|Address Line 2|
|Name||Disability Law Center of Alaska|
|Address||3330 Arctic Blvd. 103|
|Address Line 2|
|Name of CAP Director/Coordinator||David Fleurant|
|Person to contact regarding report||Karen Tessandore|
|Contact Person Phone||907-565-1002|
Multiple responses are not permitted.
|1. Information regarding the vocational rehabilitation (VR) program||10|
|2. Information regarding independent living programs||1|
|3. Information regarding American Indian VR Service projects||1|
|4. Information regarding Title I of the ADA||0|
|5. Other information provided||3|
|6. Information regarding CAP||9|
|7. Total I&R services provided (Lines A1 through A6)||24|
|1. Number of training sessions presented to community groups and public agencies.||0|
|2. Number of individuals who attended these training sessions.||0|
|3. Describe training presented by the staff. Include the following information:|
Describe the agency's outreach efforts to previously un-served or underserved individuals including minority communities.
The P&A has maintained the visibility of the CAP through the distribution of our uniquely colorful (bright pink!) CAP brochures. Although the information in these brochures is required to be given out by the Alaska Tribal Vocational Rehabilitation Agencies (TVR) and the Alaska State Vocational Rehabilitation (DVR) offices to all seekers of Vocational Rehabilitation (VR) services, we chose to aid in that effort by providing these brochures in an easily-recognizable and easily-understandable format. In FY17, 3,100 brochures were disseminated.
In more direct outreach, the Alaska P&A participated in Stand Down, an annual event geared specifically toward providing services and information to homeless veterans in Anchorage. At this event, which staff from the P&A attends each year, we provided information and referral regarding disability—related questions. Booths are staffed with several human services agencies for a day. The veterans can obtain information ranging from housing, Social Security, employment, and having a will written up. Veterans can also obtain clothing, sleeping bags, haircuts, etc. At this outreach event, information was provided to 50 veterans regarding P&A services, including our role in supporting their involvement with VR or the State’s Independent Living Centers.
Similar in description to Stand Down, the Alaska P&A also participated in the annual Project Homeless Connect event. Rather than focusing on homeless veterans, Project Homeless Connect is described as a “one—stop event to provide housing, services, and hospitality in a convenient one—stop model directly to people experiencing homelessness in Anchorage.” At this outreach event, information was provided to 28 people.
For each method of dissemination, enter the total number of each method used by your agency during the reporting period to distribute information to the public. For publications/booklets/brochures (item 4), enter the total number of documents produced. Agencies should not include website hits. See instructions for details.
|1. Agency Staff Interviewed or Featured on Radio and TV||0|
|2. Articles about CAP Featured in Newspaper/Magazine/Journals||0|
|3. PSAs/Videos Aired about the CAP Agency||0|
|4. Publications/Booklets/Brochures Disseminated by the Agency||5592|
|5. Number of Times CAP Exhibited at Conferences, Community Fairs, etc.||0|
|6. Other (specify below)||0|
Describe the various sources and information disseminated about your agency by an external source.
An individual is counted only once during a fiscal year. Multiple counts are not permitted for Lines A1-A3.
|1. Individuals who are still being served as of October 1 (carryover from prior year)||2|
|2. Additional individuals who were served during the year||16|
|3. Total individuals served (Lines A1+A2)||18|
|4. Individuals (from Line A3) who had multiple case files opened/closed this year (In unusual situations, an individual may have more than one case file opened/closed during a fiscal year. This number is not added to the total in Line A3 above.)||1|
|5. Individual still being served as of September 30 (Carryover to next year. This total may not exceed Line A3.)||2|
Multiple responses permitted.
|1. Individual requests information||0|
|2. Communication problems between individual and VR counselor||8|
|3. Conflict about VR services to be provided||8|
|4. Related to VR application/eligibility process||2|
|5. Related to assignment to order of selection priority category||0|
|6. Related to IPE development/implementation||1|
|7. Related to independent living services||0|
|8. Other Rehabilitation Act-related problems||0|
|9. Non-Rehabilitation Act related||0|
|10. Related to Title I of the ADA||0|
(Choose one primary service the CAP provided for each closed case file. There may be more case files than actual individuals served.)
|1. Short Term Technical Assistance||14|
|4. Mediation and other methods of Alternative Dispute Resolution||0|
|5. Administrative / Informal Review||0|
|6. Formal appeal / Fair Hearing||0|
|7. Legal remedy / Litigation||0|
(Choose one primary reason for closing each case file. There may be more case files than the total number of individuals served.)
|1. All issues resolved in individual's favor||7|
|2. Some issues resolved in individual's favor (when there are multiple issues)||0|
|3. CAP determines VR agency position/decision was appropriate for the individual||2|
|4. Individual's case lacks legal merit; (inappropriate for CAP intervention)||4|
|5. Individual chose alternative representation||0|
|6. Individual withdrew complaint||0|
|7. Issue not resolved in clients favor||1|
|8. CAP services not needed due to individual's death, relocation, etc.||0|
|9. Individual not responsive/cooperative with CAP||3|
|10. CAP unable to take case due to lack of resources||0|
|11. Conflict of interest||0|
|12. Other (Please explain below)||0|
(Choose one primary outcome for each closed case file. There may be more case files than the total number of individuals served.)
|1. Controlling law/policy explained to individual||5|
|2. Application for services completed||0|
|3. Eligibility determination expedited||0|
|4. Individual participated in evaluation||0|
|5. IPE developed/implemented/Services Provided||3|
|6. Communication re-established between individual and other party||4|
|7. Individual assigned to new counselor/office||1|
|8. Alternative resources identified for individual||1|
|9. ADA/504/EEO/OCR complaint made||0|
|10. Other (Please explain below)||3|
Multiple responses not permitted.
|1. Up to 18||0|
|2. 19 - 24||0|
|3. 25 - 40||3|
|4. 41 - 64||15|
|5. 65 and over||0|
|6. Total (Sum of Lines A1 through A5. Total must equal Part II, Line A3.)||18|
Multiple responses not permitted.
|3. Total (Lines B1+B2. Total must equal Part II, Line A3.)||18|
|1. Hispanic/Latino of any race (for individuals who are non-Hispanic/Latino only)||1|
|2. American Indian or Alaskan Native||4|
|4. Black or African American||1|
|5. Native Hawaiian or Other Pacific Islander||0|
|7. Two or more races||0|
|8. Race/ethnicity unknown||1|
Multiple responses not permitted.
|1. Acquired Brain Injury||0|
|4. Amputations or Absence of Extremities||0|
|5. Arthritis or Rheumatism||1|
|6. Anxiety Disorder||1|
|7. Autism Spectrum Disorder||0|
|8. Autoimmune or Immune Deficiencies (excluding AIDS/HIV)||0|
|9. Blindness (Both Eyes)||0|
|10. Other Visual Impairments (Not Blind)||0|
|12. Cerebral Palsy||1|
|14. Hard of Hearing/Hearing Impaired (Not Deaf)||0|
|17. Digestive Disorders||0|
|19. Heart & Other Circulatory Conditions||1|
|20. Intellectual Disability||0|
|21. Mental Illness||4|
|22. Multiple Sclerosis||1|
|23. Muscular Dystrophy||0|
|24. Muscular/Skeletal Impairment||1|
|25. Neurological Disorders/Impairment||1|
|26. Orthopedic Impairments||5|
|27. Personality Disorders||0|
|28. Respiratory Disorders/Impairment||0|
|29. Skin Conditions||0|
|30. Specific Learning Disabilities (SLD)||0|
|31. Speech Impairments||0|
|32. Spina Bifida||0|
|33. Substance Abuse (Alcohol or Drugs)||0|
|34. Other Disability||0|
|35. Total (Sum of Lines D1through D34. Total must equal Part II, Line A3.)||18|
Multiple responses permitted.
|1. Applicant of VR||13|
|2. Individual eligible for VR services currently on a wait list||0|
|3. Individual eligible for VR services not currently on a wait list||3|
|4. Applicant or individual eligible for Independent Living||1|
|5. Transition student/High school student||0|
|6. All other applicants or individuals eligible for other programs or projects funded unther Rehabilitation Act||1|
|1. Number of non-litigation systemic activities not involving individual representation that resulted in the change of one or more policy or practice of an agency.||0|
|2. Describe the systemic activities conducted by CAP during the fiscal year and its impact on other agency's policies or practices.|
|1. Total number of CAP cases requiring litigation involving individual representation resulting in, or with the potential for, systemic change.|
|a. Number of cases requiring litigation involving individual representation filed during fiscal year.||0|
|b. Number of on-going cases pending at start of fiscal year (carryover from prior fiscal year).||0|
|c. Number of cases resolved through litigation during fiscal year.||0|
|2. Describe the agency's on-going and completed systemic litigation activities involving individual representation.|
|1. Agency Type (select only one option)||External-other public agency|
|2. Name of designate agency||State Department of Education and Early Development|
|3. Is the designated agency contracting CAP services?||Yes|
|4. If yes, name of contracting agency:||Disability Law Center of Alaska|
Provide a description of all CAP positions (see instructions)
The Alaska CAP utilizes several attorney and non-attorney advocates in three offices in the state to achieve statewide coverage. The P&A’s staffing arrangement provides for 0.99 full-time equivalent employees, with 8 employees in Anchorage (.90 FTE), 1 employee in Fairbanks (.07 FTE), and 1 employee in Juneau (.02 FTE). The advocates in Juneau and Fairbanks respond to I&R requests, provide individual advocacy assistance, and conduct outreach in their communities. In the Anchorage office, an Intake Specialist takes the initial call, obtains information and/or paperwork, and passes the matter on to the CAP advocates for assessment. Individuals seeking CAP services can do so by contacting any of the three offices or submit an email request. The Anchorage office also maintains a statewide toll free 800 number for individuals outside of these three hub communities.
Provide some examples of some interesting cases during the past fiscal year.
The Alaska P&A was contacted by a man regarding his complaint that the Division of Vocational Rehabilitation (DVR) was denying him the training he requested to obtain his Commercial Driver’s License (CDL). To obtain his CDL, he required training at a school that uses automatic transmission vehicles, since the man only had one functioning arm. No training facilities like this exist in Alaska, so the man asked DVR to financially support him going out of state to obtain his CDL. He had been told by DVR, that because it was near the end of the fiscal year, they may not have the funds to cover the training expenses. When we contacted DVR on the client’s behalf, they finally agreed to cover his expenses. He was able to register with the school to begin training in the spring and is working on obtaining a letter from an employer assuring him work as soon as he has his CDL.
Sometimes cases are resolved with even less direct advocacy, seemingly on the strength of the P&A’s reputation. We saw an example of that this year when a client contacted us, believing her case had been closed by her local Independent Living Center (ILC). Prior to contacting the P&A, the ILC had reportedly not been returning our client’s calls, nor responding to her emails, which let her to believe they had closed her case and were no longer willing to assist with her independent living goals. Once we contacted the ILC, they assured us her case was still open and she was welcome to contact them. Shortly after that conversation, the client was indeed able to get in touch with her ILC counselor and was happy with the services she received. While we may never know exactly what was happening behind the scenes prior to our involvement, this is one of many examples seeming to show that clients receive a higher level of service when we can reach out on their behalf.
In other cases, the results of the P&A’s efforts can be more definitively seen as the catalyst for positive change on behalf of the client. This is true of a case in which a young man with multiple disabilities contacted us with a complaint that although he had been working with DVR for over a year, he had not yet been placed in employment. In addition to receiving no job placement assistance from DVR, the client provided the Alaska P&A with a copy of a Trial Work Experiences Plan that he found unacceptable due to its negative descriptions of him. We agreed with his assessment of the plan and immediately contacted DVR on his behalf. We learned, among other issues, that our client’s DVR counselor had been out for over two months (due to medical issues) yet there had been no hand-off of his case, so it had been sitting dormant the whole time. Because of our involvement, DVR expeditiously wrote an Individualized Plan for Employment (IPE) that was satisfactory to the client. Soon after, the client met with a job placement specialist and was scheduled to begin employment with an agency who approved the client’s necessary accommodations.
In one last example, the Alaska P&A was able to advocate for a man who called asking for assistance getting his case re-opened with Tribal Vocational Rehabilitation (TVR). At a meeting to renew his Individualized Plan for Employment (IPE), he informed his counselor that he was having issues with pain management. His counselor sent him for a drug & alcohol assessment. The results of the assessment suggested he attend 48 outpatient groups. The man claimed the assessment was incorrect and contained another individual’s information. TVR closed his case until he successfully completed outpatient treatment. P&A staff reviewed the assessment provided by the client and learned that the assessment did indeed contain information that was not his. The client also provided proof that he was already attending outpatient treatment daily, including Narcotics Anonymous, Alcoholics Anonymous, and church functions. After speaking with TVR, we learned that TVR was in fact already aware of the incorrect assessment, but had not yet rectified the situation. At that point, they offered to pay for a new assessment at a third-party location. The new assessment did not contain any recommendations. A few weeks after this client first contacted us for help, and with the new assessment in hand, TVR finally agreed to financially assist with his educational goals to obtain successful employment. We believe, as does out client, that without the P&A’s intervention TVR would have inexplicable refused to assist this gentleman until he completed the recommendations set out in the incorrect assessment.
Reports are to be submitted to RSA within 90 days after the end of the fiscal year covered by this report. Please be reminded that you can enter data directly into RSA's website via the internet. Information on transmittal of the form is found on pages 19 and 20 of the reporting instructions.
|Name of Designated Agency Official||David C. Fleurant|
|Title of Designated Agency Official||Executive Director|