RSA-227 - Annual Client Assistance Program (CAP) Report


General Information

Designated Agency Identification

NameMississippi Society for Disabilities
AddressP.O. Box 4958
Address Line 2
Zip Code39296
Website Address
TTY 601-362-2585
Toll-free Phone800-962-2400
Toll-free TTY800-962-2400

Operating Agency (if different from Designated Agency)

NameMississippi Society for Disabilities
AddressP.O. Box 4958
Address Line 2
Zip Code39296
Website Address
Toll-free Phone800-962-2400
Toll-free TTY800-962-2400

Additional Information

Name of CAP Director/CoordinatorJohnny McGinn
Person to contact regarding reportJohnny McGinn
Contact Person Phone1-601-362-2585

Part I. Non-case Services

A. Information and Referral Services (I&R)

Multiple responses are not permitted.

1. Information regarding the vocational rehabilitation (VR) program210
2. Information regarding independent living programs20
3. Information regarding American Indian VR Service projects11
4. Information regarding Title I of the ADA0
5. Other information provided18
6. Information regarding CAP0
7. Total I&R services provided (Lines A1 through A6)259

B. Training Activities

CAP talked about what all CAP does for clients and client applicants of the states rehabilitation services and being a self advocate for persons with disabilities. CAP goes up to schools, hospitals and other places when asked to come and speak.

1. Number of training sessions presented to community groups and public agencies.17
2. Number of individuals who attended these training sessions.771
3. Describe training presented by the staff. Include the following information:
  1. topics covered
  2. purpose of the training
  3. description of the attendees

C. Agency Outreach

Describe the agency's outreach efforts to previously un-served or underserved individuals including minority communities.

Describe the agency’s outreach efforts to previously un-served or underserved individuals including minority communities. CAP goes throughout the state with other non—profits and state agencies to help educate people about what they do. CAP then is able to talk or discuss what CAP does for clients of Mississippi. CAP service on a wide arrangement of panels to assist clients from transportation to finding a job or becoming more independent in Mississippi. CAP was the director for the World Series of Wheelchair Softball 2016 on the coast of Mississippi for the first state to hold the tournament back to back years. There were 14 teams in the tournament and one all the way from Japan. CAP also directed the Rock N’ Roll wheelchair tennis tournament. That helps open doors to a wide arrange of potential clients.

D. Information Disseminated To The Public By Your Agency

For each method of dissemination, enter the total number of each method used by your agency during the reporting period to distribute information to the public. For publications/booklets/brochures (item 4), enter the total number of documents produced. Agencies should not include website hits. See instructions for details.

MSCAP also passed out 100 CAP Brochures in Spanish.

1. Agency Staff Interviewed or Featured on Radio and TV0
2. Articles about CAP Featured in Newspaper/Magazine/Journals0
3. PSAs/Videos Aired about the CAP Agency0
4. Publications/Booklets/Brochures Disseminated by the Agency6285
5. Number of Times CAP Exhibited at Conferences, Community Fairs, etc.7
6. Other (specify below)

E. Information Disseminated About Your Agency By External Media Coverage

Describe the various sources and information disseminated about your agency by an external source.

CAP goes through Mississippi Society for Disabilities a non-profit that does speech therapy, special needs and other projects in the local area.

Part II. Individual Case Services

A. Individuals served

An individual is counted only once during a fiscal year. Multiple counts are not permitted for Lines A1-A3.

1. Individuals who are still being served as of October 1 (carryover from prior year)0
2. Additional individuals who were served during the year29
3. Total individuals served (Lines A1+A2)29
4. Individuals (from Line A3) who had multiple case files opened/closed this year (In unusual situations, an individual may have more than one case file opened/closed during a fiscal year. This number is not added to the total in Line A3 above.)0
5. Individual still being served as of September 30 (Carryover to next year. This total may not exceed Line A3.)2

B. Problem areas

Multiple responses permitted.

1. Individual requests information29
2. Communication problems between individual and VR counselor11
3. Conflict about VR services to be provided15
4. Related to VR application/eligibility process2
5. Related to assignment to order of selection priority category0
6. Related to IPE development/implementation
  1. Selection of vendors for provision of VR services
  2. Selection of training, post-secondary education
  3. Selection of employment outcome
  4. Transition services
7. Related to independent living services2
8. Other Rehabilitation Act-related problems0
9. Non-Rehabilitation Act related
  1. TANF
  3. Housing
  4. Other:
10. Related to Title I of the ADA0

C. Intervention Strategies for closed cases

(Choose one primary service the CAP provided for each closed case file. There may be more case files than actual individuals served.)

1. Short Term Technical Assistance3
2. Investigation/Monitoring0
3. Negotiation29
4. Mediation and other methods of Alternative Dispute Resolution0
5. Administrative / Informal Review0
6. Formal appeal / Fair Hearing0
7. Legal remedy / Litigation0
8. Total32

D. Reasons for closing individuals' case files

(Choose one primary reason for closing each case file. There may be more case files than the total number of individuals served.)

1. All issues resolved in individual's favor11
2. Some issues resolved in individual's favor (when there are multiple issues)18
3. CAP determines VR agency position/decision was appropriate for the individual0
4. Individual's case lacks legal merit; (inappropriate for CAP intervention)0
5. Individual chose alternative representation0
6. Individual withdrew complaint0
7. Issue not resolved in clients favor0
8. CAP services not needed due to individual's death, relocation, etc.0
9. Individual not responsive/cooperative with CAP0
10. CAP unable to take case due to lack of resources0
11. Conflict of interest0
12. Other (Please explain below)

E. Results achieved for individuals

(Choose one primary outcome for each closed case file. There may be more case files than the total number of individuals served.)

1. Controlling law/policy explained to individual0
2. Application for services completed18
3. Eligibility determination expedited2
4. Individual participated in evaluation0
5. IPE developed/implemented/Services Provided0
6. Communication re-established between individual and other party2
7. Individual assigned to new counselor/office6
8. Alternative resources identified for individual0
9. ADA/504/EEO/OCR complaint made0
10. Other (Please explain below)

Part III. Program Data

A. Age

Multiple responses not permitted.

1. Up to 180
2. 19 - 245
3. 25 - 4011
4. 41 - 6413
5. 65 and over0
6. Total (Sum of Lines A1 through A5. Total must equal Part II, Line A3.)29

B. Gender

Multiple responses not permitted.

1. Females15
2. Males14
3. Total (Lines B1+B2. Total must equal Part II, Line A3.)29

C. Race/ethnicity of Individuals Served

1. Hispanic/Latino of any race (for individuals who are non-Hispanic/Latino only)0
2. American Indian or Alaskan Native0
3. Asian0
4. Black or African American18
5. Native Hawaiian or Other Pacific Islander0
6. White4
7. Two or more races0
8. Race/ethnicity unknown3

D. Primary disabling condition of individuals served

Multiple responses not permitted.

1. Acquired Brain Injury1
4. Amputations or Absence of Extremities0
5. Arthritis or Rheumatism0
6. Anxiety Disorder0
7. Autism Spectrum Disorder0
8. Autoimmune or Immune Deficiencies (excluding AIDS/HIV)0
9. Blindness (Both Eyes)1
10. Other Visual Impairments (Not Blind)1
11. Cancer0
12. Cerebral Palsy0
13. Deafness0
14. Hard of Hearing/Hearing Impaired (Not Deaf)1
15. Deaf-Blind0
16. Diabetes0
17. Digestive Disorders0
18. Epilepsy0
19. Heart & Other Circulatory Conditions2
20. Intellectual Disability1
21. Mental Illness4
22. Multiple Sclerosis0
23. Muscular Dystrophy0
24. Muscular/Skeletal Impairment4
25. Neurological Disorders/Impairment4
26. Orthopedic Impairments2
27. Personality Disorders0
28. Respiratory Disorders/Impairment0
29. Skin Conditions0
30. Specific Learning Disabilities (SLD)2
31. Speech Impairments0
32. Spina Bifida0
33. Substance Abuse (Alcohol or Drugs)2
34. Other Disability1
35. Total (Sum of Lines D1through D34. Total must equal Part II, Line A3.)29

E. Types of Individual Served

Multiple responses permitted.

1. Applicant of VR2
2. Individual eligible for VR services currently on a wait list0
3. Individual eligible for VR services not currently on a wait list29
4. Applicant or individual eligible for Independent Living6
5. Transition student/High school student0
6. All other applicants or individuals eligible for other programs or projects funded unther Rehabilitation Act4

Part IV. Systemic Activities and Litigation

A. Non-Litigation Systemic Activities

1. Number of non-litigation systemic activities not involving individual representation that resulted in the change of one or more policy or practice of an agency.0
2. Describe the systemic activities conducted by CAP during the fiscal year and its impact on other agency's policies or practices.

B. Litigation

1. Total number of CAP cases requiring litigation involving individual representation resulting in, or with the potential for, systemic change.
a. Number of cases requiring litigation involving individual representation filed during fiscal year.0
b. Number of on-going cases pending at start of fiscal year (carryover from prior fiscal year).2
c. Number of cases resolved through litigation during fiscal year.0
2. Describe the agency's on-going and completed systemic litigation activities involving individual representation.

Part V. Agency Information

A. Designated Agency

1. Agency Type (select only one option) External-other nonprofit agency
2. Name of designate agencyMississippi Society for Disabilities
3. Is the designated agency contracting CAP services?Yes
4. If yes, name of contracting agency:Johnny McGiinn

B. Staff Employed

Provide a description of all CAP positions (see instructions)

Full time Mississippi CAP Director is the only position as of now through MSD.

Part VI. Case Examples

Provide some examples of some interesting cases during the past fiscal year.

Cody Friga, Mr. Friga is having issues with MDRS (VR) paying for school and rent on time. University of Mississippi was paid for but 3 weeks late and Mr. Friga had multiple times where he has been given 3 day notice from being evicted from the apartments because of his rent being late. CAP went to speak with Susan Williams at the MDRS office in Madison. Susan Williams explained to CAP where MDRS paid for both summer school semesters for rent and school and Cody Friga only went to one. Susan Williams told CAP that Cody Friga is the vender for his boarding and MDRS mailed a check to Mr. Friga P.O. Box on campus. CAP talked to Mr. Friga about the check MDRS mailed to his P.O. Box on campus and Mr. Friga told CAP he had no clue he had a P.O. Box. CAP also went over his rent and how MDRS cut his rent being paid for the fall semester because MDRS paid for rent over the full summer. CAP explained to Mr. Friga how he only took the first semester of summer school but MDRS paid for rent and school for both. That’s why Mr. Friga’s rent and school payments were late. CAP talked to MDRS and worked out where MDRS would pay for the fall semester in full and have cut backs on the spring where Mr. Friga can save up to cover the spring semester. CAP reiterated to Mr. Friga about asking for finances from MDRS at the end of the fall semester where he’ll know how much he’ll have to come up with for the spring.


Reports are to be submitted to RSA within 90 days after the end of the fiscal year covered by this report. Please be reminded that you can enter data directly into RSA's website via the internet. Information on transmittal of the form is found on pages 19 and 20 of the reporting instructions.

Name of Designated Agency OfficialMississippi Society for Distabilities
Title of Designated Agency OfficialJohnny McGinn
Date Signed11/08/2016