|Name||Alaska State Department of Education and Early Dev|
|Address||801 West 10th Street, Suite 200|
|Address Line 2|
|Name||Disability Law Center of Alaska|
|Address||3330 Arctic Blvd. 103|
|Address Line 2|
|Name of CAP Director/Coordinator||David Fleurant|
|Person to contact regarding report||Karen Tessandore|
|Contact Person Phone||907-565-1002|
Multiple responses are not permitted.
|1. Information regarding the vocational rehabilitation (VR) program||8|
|2. Information regarding independent living programs||1|
|3. Information regarding American Indian VR Service projects||1|
|4. Information regarding Title I of the ADA||1|
|5. Other information provided||5|
|6. Information regarding CAP||9|
|7. Total I&R services provided (Lines A1 through A6)||25|
|1. Number of training sessions presented to community groups and public agencies.||0|
|2. Number of individuals who attended these training sessions.||0|
|3. Describe training presented by the staff. Include the following information:|
Describe the agency's outreach efforts to previously un-served or underserved individuals including minority communities.
For several months of FY16 we had a gap in CAP staffing, with one advocate departing and another coming on board and being trained. This affected our community outreach, but throughout FY16 we kept in close contact with DVR, TVR, and the Independent Living Centers by attending the following activities:
*State Vocational Rehabilitation Committee (SVRC) 1st quarter meeting in Anchorage; *1st quarter meeting with DVR chief of services; *Spoke with the Alaska Center for the Blind regarding concerns about DVR sending clients to out of state to receive training when services were offered here in Alaska; *SVRC 3rd quarter meeting in Sitka; *3rd Quarter meeting with DVR chief of services; *SVRC 4th quarter meeting in Anchorage; *Tribal Vocational Rehabilitation (TVR) meeting in Anchorage; and, *DVR Strategic Planning meeting to discuss annual strategic goals.
For each method of dissemination, enter the total number of each method used by your agency during the reporting period to distribute information to the public. For publications/booklets/brochures (item 4), enter the total number of documents produced. Agencies should not include website hits. See instructions for details.
|1. Agency Staff Interviewed or Featured on Radio and TV||0|
|2. Articles about CAP Featured in Newspaper/Magazine/Journals||0|
|3. PSAs/Videos Aired about the CAP Agency||0|
|4. Publications/Booklets/Brochures Disseminated by the Agency||6546|
|5. Number of Times CAP Exhibited at Conferences, Community Fairs, etc.||0|
|6. Other (specify below)|
Describe the various sources and information disseminated about your agency by an external source.
An individual is counted only once during a fiscal year. Multiple counts are not permitted for Lines A1-A3.
|1. Individuals who are still being served as of October 1 (carryover from prior year)||2|
|2. Additional individuals who were served during the year||3|
|3. Total individuals served (Lines A1+A2)||5|
|4. Individuals (from Line A3) who had multiple case files opened/closed this year (In unusual situations, an individual may have more than one case file opened/closed during a fiscal year. This number is not added to the total in Line A3 above.)||1|
|5. Individual still being served as of September 30 (Carryover to next year. This total may not exceed Line A3.)||3|
Multiple responses permitted.
|1. Individual requests information||0|
|2. Communication problems between individual and VR counselor||4|
|3. Conflict about VR services to be provided||3|
|4. Related to VR application/eligibility process||0|
|5. Related to assignment to order of selection priority category||0|
|6. Related to IPE development/implementation||0|
|7. Related to independent living services||0|
|8. Other Rehabilitation Act-related problems||0|
|9. Non-Rehabilitation Act related||0|
|10. Related to Title I of the ADA||0|
(Choose one primary service the CAP provided for each closed case file. There may be more case files than actual individuals served.)
|1. Short Term Technical Assistance||4|
|4. Mediation and other methods of Alternative Dispute Resolution||0|
|5. Administrative / Informal Review||0|
|6. Formal appeal / Fair Hearing||0|
|7. Legal remedy / Litigation||0|
(Choose one primary reason for closing each case file. There may be more case files than the total number of individuals served.)
|1. All issues resolved in individual's favor||1|
|2. Some issues resolved in individual's favor (when there are multiple issues)||0|
|3. CAP determines VR agency position/decision was appropriate for the individual||1|
|4. Individual's case lacks legal merit; (inappropriate for CAP intervention)||2|
|5. Individual chose alternative representation||0|
|6. Individual withdrew complaint||0|
|7. Issue not resolved in clients favor||0|
|8. CAP services not needed due to individual's death, relocation, etc.||0|
|9. Individual not responsive/cooperative with CAP||0|
|10. CAP unable to take case due to lack of resources||0|
|11. Conflict of interest||0|
|12. Other (Please explain below)|
(Choose one primary outcome for each closed case file. There may be more case files than the total number of individuals served.)
|1. Controlling law/policy explained to individual||2|
|2. Application for services completed||0|
|3. Eligibility determination expedited||0|
|4. Individual participated in evaluation||0|
|5. IPE developed/implemented/Services Provided||0|
|6. Communication re-established between individual and other party||0|
|7. Individual assigned to new counselor/office||1|
|8. Alternative resources identified for individual||0|
|9. ADA/504/EEO/OCR complaint made||1|
|10. Other (Please explain below)|
Multiple responses not permitted.
|1. Up to 18||0|
|2. 19 - 24||0|
|3. 25 - 40||1|
|4. 41 - 64||4|
|5. 65 and over||0|
|6. Total (Sum of Lines A1 through A5. Total must equal Part II, Line A3.)||5|
Multiple responses not permitted.
|3. Total (Lines B1+B2. Total must equal Part II, Line A3.)||5|
|1. Hispanic/Latino of any race (for individuals who are non-Hispanic/Latino only)||0|
|2. American Indian or Alaskan Native||1|
|4. Black or African American||1|
|5. Native Hawaiian or Other Pacific Islander||0|
|7. Two or more races||0|
|8. Race/ethnicity unknown||1|
Multiple responses not permitted.
|1. Acquired Brain Injury||1|
|4. Amputations or Absence of Extremities||1|
|5. Arthritis or Rheumatism||0|
|6. Anxiety Disorder||0|
|7. Autism Spectrum Disorder||0|
|8. Autoimmune or Immune Deficiencies (excluding AIDS/HIV)||0|
|9. Blindness (Both Eyes)||0|
|10. Other Visual Impairments (Not Blind)||0|
|12. Cerebral Palsy||1|
|14. Hard of Hearing/Hearing Impaired (Not Deaf)||0|
|17. Digestive Disorders||0|
|19. Heart & Other Circulatory Conditions||0|
|20. Intellectual Disability||0|
|21. Mental Illness||2|
|22. Multiple Sclerosis||0|
|23. Muscular Dystrophy||0|
|24. Muscular/Skeletal Impairment||0|
|25. Neurological Disorders/Impairment||0|
|26. Orthopedic Impairments||0|
|27. Personality Disorders||0|
|28. Respiratory Disorders/Impairment||0|
|29. Skin Conditions||0|
|30. Specific Learning Disabilities (SLD)||0|
|31. Speech Impairments||0|
|32. Spina Bifida||0|
|33. Substance Abuse (Alcohol or Drugs)||0|
|34. Other Disability||0|
|35. Total (Sum of Lines D1through D34. Total must equal Part II, Line A3.)||5|
Multiple responses permitted.
|1. Applicant of VR||3|
|2. Individual eligible for VR services currently on a wait list||0|
|3. Individual eligible for VR services not currently on a wait list||2|
|4. Applicant or individual eligible for Independent Living||0|
|5. Transition student/High school student||0|
|6. All other applicants or individuals eligible for other programs or projects funded unther Rehabilitation Act||0|
|1. Number of non-litigation systemic activities not involving individual representation that resulted in the change of one or more policy or practice of an agency.||0|
|2. Describe the systemic activities conducted by CAP during the fiscal year and its impact on other agency's policies or practices.|
|1. Total number of CAP cases requiring litigation involving individual representation resulting in, or with the potential for, systemic change.|
|a. Number of cases requiring litigation involving individual representation filed during fiscal year.||0|
|b. Number of on-going cases pending at start of fiscal year (carryover from prior fiscal year).||0|
|c. Number of cases resolved through litigation during fiscal year.||0|
|2. Describe the agency's on-going and completed systemic litigation activities involving individual representation.|
|1. Agency Type (select only one option)||External-other nonprofit agency|
|2. Name of designate agency||State Department of Education and Early Development|
|3. Is the designated agency contracting CAP services?||Yes|
|4. If yes, name of contracting agency:||Disability Law Center of Alaska|
Provide a description of all CAP positions (see instructions)
The Alaska CAP utilizes several attorney and non-attorney advocates in three offices in the state to achieve statewide coverage. The P&A’s staffing arrangement provides for 1.06 full-time equivalent employees, with 8 employees in Anchorage (.99 FTE), 1 employee in Fairbanks (.05 FTE), and 1 employee in Juneau (.02 FTE). The advocates in Juneau and Fairbanks respond to I&R requests, provide individual advocacy assistance, and conduct outreach in their communities. In the Anchorage office, an Intake Specialist takes the initial call, obtains information and/or paperwork, and passes the matter on to the CAP advocates for assessment. Individuals seeking CAP services can do so by contacting any of the three offices or submit an email request. The Anchorage office also maintains a statewide toll-free 800 number for individuals outside of these three hub communities.
Provide some examples of some interesting cases during the past fiscal year.
Favorable Outcome: A woman with a traumatic brain injury (TBI) contacted the Alaska P&A’s Client Assistance Program Client for help in resolving issues she’d been having with her caseworker at the Alaska Division of Vocational Rehabilitation (DVR). Specifically, she wanted a new caseworker assigned who would be more supportive of her work goals.
The client wanted to pursue blue collar/trade type work, such as welding because she felt that the clerical work DVR was promoting hurt her back. Also, trade-type work was more challenging and beneficial for her after her brain injury.
In addition to her work goals not being supported, our client alleged that her caseworker was inappropriately sharing information with other individuals without consent. For example, in one instance the caseworker had copied three other individuals in a reply to an email sent by the client. It was also reported that the caseworker often pulled other people into discussions about the client’s case, which caused the client to feel as if she could not trust the caseworker. After reviewing the records, we found that the caseworker had indeed been communicating with multiple individuals with no valid release to do so. We were also able to determine that the client’s doctors agreed that pursuing a trade would be better for her, post-injury. With our help, the client obtained letters from her doctors, including her neurologist, explaining how her brain is now better equipped for working within the trades.
After joining our client at a meeting with the manager at DVR, they agreed to assign a new caseworker. Soon after, the client reported to us that she was beginning a welding apprenticeship and that she was very happy with that outcome.
Rights & Responsibilities Explained: Individuals requesting assistance from the P&A are sometimes best served by informing them of their rights and responsibilities and explaining some of the parameters of the DVR system. In one such case, a man with paraplegia contacted us for help regarding barriers to completing 3 trial work experiences (TWE) with DVR. He felt DVR was not adequately accommodating him when they refused requests to provide the following at one of his TWEs: * A change of working hours from morning to afternoon; * An every-other-day work schedule, instead of every day; * Bed to lie down on when he got tired that he could also use for catheter service; * a raised toilet seat installed in the TWE bathroom; and, * For DVR to pay cab fare if he needed to leave early.
Unfortunately, there was nothing in the physical capacities report to indicate that the individual required these accommodations. (In addition, the restroom at his TWE was fully accessible.) We advised him of the type of documentation he would need to back up his requests, for which he thanked us and decided to spend time considering his next steps.
Reports are to be submitted to RSA within 90 days after the end of the fiscal year covered by this report. Please be reminded that you can enter data directly into RSA's website via the internet. Information on transmittal of the form is found on pages 19 and 20 of the reporting instructions.
|Name of Designated Agency Official||David Fleurant|
|Title of Designated Agency Official||Executive Director|