RSA-227 - Annual Client Assistance Program (CAP) Report

New Mexico (NATIVE AMERICAN P and A PROJECT -- DNA - PEOPLES LEGAL SERVICES) - H161A150068 - FY2015

General Information

Designated Agency Identification

NameNative American Disability Law Center
Address3535 E. 30th Street
Address Line 2Suite 201
CityFarmington
StateNew Mexico
Zip Code87402
E-mail Addresstyanan@nativedisabilitylaw.org
Website Addresshttp://www.nativedisabilitylaw.org
Phone505-566-5880
TTY
Toll-free Phone800-862-7271
Toll-free TTY
Fax505-566-5889

Operating Agency (if different from Designated Agency)

Name
Address
Address Line 2
City
Zip Code
E-mail Address
Website Address
Phone
TTY
Toll-free Phone
Toll-free TTY
Fax

Additional Information

Name of CAP Director/CoordinatorTherese E. Yanan
Person to contact regarding reportTherese E. Yanan
Contact Person Phone505-566-5880

Part I. Non-case Services

A. Information and Referral Services (I&R)

Multiple responses are not permitted.

1. Information regarding the vocational rehabilitation (VR) program1
2. Information regarding independent living programs0
3. Information regarding American Indian VR Service projects1
4. Information regarding Title I of the ADA0
5. Other information provided0
6. Information regarding CAP0
7. Total I&R services provided (Lines A1 through A6)2

B. Training Activities

The Law Center provided training at the annual Navajo Disability Conference & the Hopi Disability Conference, & the Nation Native American TBI Summit. The first two conferences are focused on providing information directly to members of our client community about both their legal rights & the services provided by the Law Center. Both conferences are attended by members of the Navajo & Hopi communities who have disabilities, their family members & services providers.

The Law Center also attended the National Native American TBI Summit & was a plenary speaker regarding the improvements in services & the progress made by Native Americans with TBI since the last Summit in 2003.This event was attended by people with TBI, including many Native Americans, advocates & services providers.

1. Number of training sessions presented to community groups and public agencies.3
2. Number of individuals who attended these training sessions.355
3. Describe training presented by the staff. Include the following information:
  1. topics covered
  2. purpose of the training
  3. description of the attendees

C. Agency Outreach

Describe the agency's outreach efforts to previously un-served or underserved individuals including minority communities.

Since this is the first year that the Law Center has received CAP funding, the Law Center’s CAP advocate visited all of the Navajo VR offices to introduce himself & to inform them of our new program so that they could inform their clients. The Law Center also developed a CAP specific brochure, which was distributed at all of the conferences or community events that we attended.

The Law Center only serves Native American clients, a previously un—served or underserved community.

D. Information Disseminated To The Public By Your Agency

For each method of dissemination, enter the total number of each method used by your agency during the reporting period to distribute information to the public. For publications/booklets/brochures (item 4), enter the total number of documents produced. Agencies should not include website hits. See instructions for details.

The Law Center also submitted an entry as a "guest blogger" for the Disability Blog sponsored by the Department of Labor’s Office of Disability Employment Policy. The entry focused on the unique challenges facing Native Americans with disabilities & their strengths. It has been viewed 1007 times.

1. Agency Staff Interviewed or Featured on Radio and TV3
2. Articles about CAP Featured in Newspaper/Magazine/Journals0
3. PSAs/Videos Aired about the CAP Agency0
4. Publications/Booklets/Brochures Disseminated by the Agency1285
5. Number of Times CAP Exhibited at Conferences, Community Fairs, etc.5
6. Other (specify below)

E. Information Disseminated About Your Agency By External Media Coverage

Describe the various sources and information disseminated about your agency by an external source.

Part II. Individual Case Services

A. Individuals served

An individual is counted only once during a fiscal year. Multiple counts are not permitted for Lines A1-A3.

1. Individuals who are still being served as of October 1 (carryover from prior year)0
2. Additional individuals who were served during the year6
3. Total individuals served (Lines A1+A2)6
4. Individuals (from Line A3) who had multiple case files opened/closed this year (In unusual situations, an individual may have more than one case file opened/closed during a fiscal year. This number is not added to the total in Line A3 above.)0
5. Individual still being served as of September 30 (Carryover to next year. This total may not exceed Line A3.)6

B. Problem areas

Multiple responses permitted.

1. Individual requests information1
2. Communication problems between individual and VR counselor1
3. Conflict about VR services to be provided3
4. Related to VR application/eligibility process1
5. Related to assignment to order of selection priority category0
6. Related to IPE development/implementation
  1. Selection of vendors for provision of VR services
  2. Selection of training, post-secondary education
  3. Selection of employment outcome
  4. Transition services
0
7. Related to independent living services0
8. Other Rehabilitation Act-related problems0
9. Non-Rehabilitation Act related
  1. TANF
  2. SSI/SSDI
  3. Housing
  4. Other:
0
10. Related to Title I of the ADA0

C. Intervention Strategies for closed cases

(Choose one primary service the CAP provided for each closed case file. There may be more case files than actual individuals served.)

1. Short Term Technical Assistance0
2. Investigation/Monitoring0
3. Negotiation0
4. Mediation and other methods of Alternative Dispute Resolution0
5. Administrative / Informal Review0
6. Formal appeal / Fair Hearing0
7. Legal remedy / Litigation0
8. Total0

D. Reasons for closing individuals' case files

(Choose one primary reason for closing each case file. There may be more case files than the total number of individuals served.)

1. All issues resolved in individual's favor0
2. Some issues resolved in individual's favor (when there are multiple issues)0
3. CAP determines VR agency position/decision was appropriate for the individual0
4. Individual's case lacks legal merit; (inappropriate for CAP intervention)0
5. Individual chose alternative representation0
6. Individual withdrew complaint0
7. Issue not resolved in clients favor0
8. CAP services not needed due to individual's death, relocation, etc.0
9. Individual not responsive/cooperative with CAP0
10. CAP unable to take case due to lack of resources0
11. Conflict of interest0
12. Other (Please explain below)

E. Results achieved for individuals

(Choose one primary outcome for each closed case file. There may be more case files than the total number of individuals served.)

1. Controlling law/policy explained to individual0
2. Application for services completed0
3. Eligibility determination expedited0
4. Individual participated in evaluation0
5. IPE developed/implemented/Services Provided0
6. Communication re-established between individual and other party0
7. Individual assigned to new counselor/office0
8. Alternative resources identified for individual0
9. ADA/504/EEO/OCR complaint made0
10. Other (Please explain below)

Part III. Program Data

A. Age

Multiple responses not permitted.

1. Up to 181
2. 19 - 241
3. 25 - 401
4. 41 - 643
5. 65 and over0
6. Total (Sum of Lines A1 through A5. Total must equal Part II, Line A3.)6

B. Gender

Multiple responses not permitted.

1. Females1
2. Males5
3. Total (Lines B1+B2. Total must equal Part II, Line A3.)6

C. Race/ethnicity of Individuals Served

1. Hispanic/Latino of any race (for individuals who are non-Hispanic/Latino only)0
2. American Indian or Alaskan Native6
3. Asian0
4. Black or African American0
5. Native Hawaiian or Other Pacific Islander0
6. White0
7. Two or more races0
8. Race/ethnicity unknown0

D. Primary disabling condition of individuals served

Multiple responses not permitted.

1. Acquired Brain Injury3
2. ADD/ADHD0
3. AIDS/HIV0
4. Amputations or Absence of Extremities0
5. Arthritis or Rheumatism0
6. Anxiety Disorder0
7. Autism Spectrum Disorder0
8. Autoimmune or Immune Deficiencies (excluding AIDS/HIV)0
9. Blindness (Both Eyes)0
10. Other Visual Impairments (Not Blind)0
11. Cancer0
12. Cerebral Palsy0
13. Deafness0
14. Hard of Hearing/Hearing Impaired (Not Deaf)0
15. Deaf-Blind0
16. Diabetes0
17. Digestive Disorders0
18. Epilepsy0
19. Heart & Other Circulatory Conditions0
20. Intellectual Disability0
21. Mental Illness0
22. Multiple Sclerosis0
23. Muscular Dystrophy0
24. Muscular/Skeletal Impairment0
25. Neurological Disorders/Impairment1
26. Orthopedic Impairments1
27. Personality Disorders0
28. Respiratory Disorders/Impairment0
29. Skin Conditions0
30. Specific Learning Disabilities (SLD)1
31. Speech Impairments0
32. Spina Bifida0
33. Substance Abuse (Alcohol or Drugs)0
34. Other Disability0
35. Total (Sum of Lines D1through D34. Total must equal Part II, Line A3.)6

E. Types of Individual Served

Multiple responses permitted.

1. Applicant of VR4
2. Individual eligible for VR services currently on a wait list0
3. Individual eligible for VR services not currently on a wait list2
4. Applicant or individual eligible for Independent Living0
5. Transition student/High school student0
6. All other applicants or individuals eligible for other programs or projects funded unther Rehabilitation Act0

Part IV. Systemic Activities and Litigation

A. Non-Litigation Systemic Activities

1. Number of non-litigation systemic activities not involving individual representation that resulted in the change of one or more policy or practice of an agency.0
2. Describe the systemic activities conducted by CAP during the fiscal year and its impact on other agency's policies or practices.

B. Litigation

1. Total number of CAP cases requiring litigation involving individual representation resulting in, or with the potential for, systemic change.
a. Number of cases requiring litigation involving individual representation filed during fiscal year.0
b. Number of on-going cases pending at start of fiscal year (carryover from prior fiscal year).0
c. Number of cases resolved through litigation during fiscal year.0
2. Describe the agency's on-going and completed systemic litigation activities involving individual representation.

Part V. Agency Information

A. Designated Agency

1. Agency Type (select only one option) External-Protection and Advocacy agency
2. Name of designate agencyNative American Disability Law Center
3. Is the designated agency contracting CAP services?No
4. If yes, name of contracting agency:N/A

B. Staff Employed

Provide a description of all CAP positions (see instructions)

The Law Center currently has 1 advocate who has attended the CAP training & has been providing the bulk of the services for our clients. We have a second advocate who will be attending the next CAP training & is currently assisting 2 clients.

Part VI. Case Examples

Provide some examples of some interesting cases during the past fiscal year.

The Law Center began receiving CAP funds at the beginning of the 2015 fiscal year. Up to that point, while we assisted some clients with VR issues, we were unable to serve all clients, nor did the VR agencies have the obligation to inform their clients of our services.

Since this was a new program for our organization, we spent the first couple of months developing outreach materials, training staff & visiting all of the VR offices to ensure that they had our information to give to clients. We currently are serving 6 clients & helping them to obtain appropriate VR services. Most of these cases are with the Navajo VR program & deal with developing appropriate IPEs. We have yet to close any cases & for most of them we are in the middle of obtaining the records & devising the intervention strategy with the clients.

Certification

Reports are to be submitted to RSA within 90 days after the end of the fiscal year covered by this report. Please be reminded that you can enter data directly into RSA's website via the internet. Information on transmittal of the form is found on pages 19 and 20 of the reporting instructions.

Name of Designated Agency OfficialTherese E. Yanan
Title of Designated Agency OfficialExecutive Director
Date Signed12/22/2015