RSA-227 - Annual Client Assistance Program (CAP) Report

District of Columbia (DC-RSA / UNIVERSITY LEGAL SERVICES) - H161A110008 - FY2011

General Information

Designated Agency Identification

NameUniversity Legal Services, Inc.
Address220 I Street, N.E., Suite 130
Address Line 2
StateDistrict of Columbia
Zip Code20002
Website Address
TTY 202-547-2657
Toll-free Phone877-221-4638
Toll-free TTY
Fax202 447-2662

Operating Agency (if different from Designated Agency)

Address Line 2
Zip Code
E-mail Address
Website Address
Toll-free Phone
Toll-free TTY

Additional Information

Name of CAP Director/CoordinatorJoseph R. Cooney
Person to contact regarding reportJoseph R. Cooney
Contact Person Phone202-547-0198

Part I. Agency Workload Data

A. Information and Referral Services (I&R)

Multiple responses are not permitted.

1. Information regarding the Rehabilitation Act10
2. Information regarding Title I of the ADA3
3. Other information provided6
4. Total I&R services provided (Lines A1+A2+A3)19
5. Individuals attending trainings by CAP staff (approximate)0

B. Individuals served

An individual is counted only once during a fiscal year. Multiple counts are not permitted for Lines B1-B3.

1. Individuals who are still being served as of October 1 (carryover from prior year)9
2. Additional individuals who were served during the year26
3. Total individuals served (Lines B1+B2)35
4. Individuals (from Line B3) who had multiple case files opened/closed this year. (In unusual situations, an individual may have more than one case file opened/closed during a fiscal year. This number is not added to the total in Line B3 above.)2

C. Individual still being served as of September 30

Carryover to next year. This total may not exceed Line I.B3. 14

D. Reasons for closing individuals' case files

Choose one primary reason for closing each case file. There may be more case files than the total number of individuals served to account for those unusual situations, referred to in Line I.B4, when an individual had multiple case files closed during the year.

1. All issues resolved in individual's favor4
2. Some issues resolved in individual's favor (when there are multiple issues)7
3. CAP determines VR agency position/decision was appropriate for the individual3
4. Individual's case lacks legal merit; (inappropriate for CAP intervention)1
5. Individual chose alternative representation0
6. Individual decided not to pursue resolution4
7. Appeals were unsuccessful1
8. CAP services not needed due to individual's death, relocation, etc.0
9. Individual refused to cooperate with CAP0
10. CAP unable to take case due to lack of resources0
11. Other (please explain)

One for Implementitaon of Independent Living plan

E. Results achieved for individuals

1. Controlling law/policy explained to individual7
2. Application for services completed.0
3. Eligibility determination expedited0
4. Individual participated in evaluation0
5. IPE developed/implemented5
6. Communication re-established between individual and other party4
7. Individual assigned to new counselor/office0
8. Alternative resources identified for individual2
9. ADA/504/EEO/OCR/ complaint made4
10. Other3
11. Other (please explain)

An OAH appeal dismissed by Client upon implementation of IL plan. An OAH appela dismissed by Client upon implementation of training of candidate of Randolph Sheppard Vending Facility Program. OAH appeal withdrawn by cleint - decided not to pursue.

Part II. Program Data

A. Age

As of the beginning of the fiscal year. Multiple responses are not permitted.

1. 21 and under5
2. 22 - 409
3. 41 - 6419
4. 65 and over2
5. Total (Sum of Lines A1 through A4. Total must equal Line I.B3.)35

B. Gender

Multiple responses not permitted.

1. Female16
2. Male19
3. Total (Sum of Lines B1 and B2. Total must equal Line I.B3.)35

C. Race/ethnicity

1. Hispanic/Latino of any race2
For individuals who are non-Hispanic/Latino only
2. American Indian or Alaskan Native0
3. Asian0
4. Black or African American23
5. Native Hawaiian or Other Pacific Islander0
6. White9
7. Two or more races0
8. Race/ethnicity unknown1

D. Primary disabling condition of individuals served

Multiple responses not permitted.

1. Blindness (both eyes)4
2. Other visual impairments1
3. Deafness2
4. Hard of hearing1
5. Deaf-blind0
6. Orthopedic impairments1
7. Absense of extremities1
8. Mental illness9
9. Substance abuse (alcohol or drugs)3
10. Mental retardation0
11. Specific learning disabilities (SLD)7
12. Neurological disorders4
13. Respiratory disorders0
14. Heart and other circulatory conditions0
15. Digestive disorders0
16. Genitourinary conditions0
17. Speech Impairments1
18. AIDS/HIV positive1
19. Traumatic brain injury (TBI)0
20. All other disabilities0
21. Disabilities not known0
22. Total (Sum of Lines D1 through D21. Total must equal Line I. B3.)35

E. Types of individuals served

Multiple responses permitted.

1. Applicants of VR Program3
2. Clients of VR Program31
3. Applicants or clients of IL Program1
4. Applicants or clients of other programs and projects funded under the Act0

F. Source of individual's concern

Multiple responses permitted.

1. VR agency only35
2. Other Rehabilitation Act sources only0
3. Both VR agency and other Rehabilitation Act sources0
4. Employer0

G. Problem areas

Multiple responses permitted.

1. Individual requests information0
2. Communication problems between individual and counselor8
3. Conflict about services to be provided8
4. Related to application/eligibility process5
5. Related to IPE development/implementation5
6. Other Rehabilitation Act-related problems1
7. Non-Rehabilitation Act related0
8. Related to Title I of the ADA0

H. Types of CAP services provided

Choose one primary CAP service provided for each case file/service record.

1. Information/referral0
2. Advisory/interpretational11
3. Negotiation5
4. Administrative/informal review0
5. Alternative dispute resolution0
6. Formal appeal/fair hearing5
7. Legal remedy0
8. Transportation0

Part III. Narrative



The foregoing data, covering the six month period of October 2010 through March 2011, encompasses the grant award number H161A110008. This grant was to the Rehabilitation Services Administration of the District of Columbia (DCRSA) which was the designated agency to administer the CAP during that period. By contract, University Legal Servcies, Inc. delivered the CAP services during that six month period.

In February 2011, the Mayor of the District of Columbia designated University Legal Servcies, Inc. to administer the program as well as to deliver the CAP services. Another grant (H161A110062) was awarded to ULS to cover the second half of FY2011 after the redesignation had occured. The narrative part to grant number H161A110008 is contained in the narrative part of grant number H161A110062.



This Report is Complete and Correct.Yes
Date Signed:13-Dec-11
Name of Designated Agency Official:Joseph R. Cooney
Title of Designated Agency Official:CAP Director