ED/OSERS/RSA
Rehabilitation Services Administration
U.S. Department of Education

State Plan for the State Vocational Rehabilitation Services Program and
State Plan Supplement for the State Supported Employment Services Program
Virginia Department for the Blind and Vision Impaired State Plan for Fiscal Year 2012 (submitted FY 2011)

1.1 The Virginia Department for the Blind and Vision Impaired is authorized to submit this State Plan under Title I of the Rehabilitation Act of 1973, as amended [1] and its supplement under Title VI, Part B, of the Rehabilitation Act [2].

1.2 As a condition for the receipt of federal funds under Title I, Part B, of the Rehabilitation Act for the provision of vocational rehabilitation services, the Virginia Department for the Blind and Vision Impaired [3] agrees to operate and administer the State Vocational Rehabilitation Services Program in accordance with the provisions of this State Plan [4], the Rehabilitation Act, and all applicable regulations [5], policies and procedures established by the secretary. Funds made available under Section 111 of the Rehabilitation Act are used solely for the provision of vocational rehabilitation services under Title I of the Rehabilitation Act and the administration of the State Plan for the vocational rehabilitation services program.

1.3 As a condition for the receipt of federal funds under Title VI, Part B, of the Rehabilitation Act for supported employment services, the designated state agency agrees to operate and administer the State Supported Employment Services Program in accordance with the provisions of the supplement to this State Plan [6], the Rehabilitation Act and all applicable regulations [7], policies and procedures established by the secretary. Funds made available under Title VI, Part B, are used solely for the provision of supported employment services and the administration of the supplement to the Title I State Plan.
Yes

1.4 The designated state agency and/or the designated state unit has the authority under state law to perform the functions of the state regarding this State Plan and its supplement.
Yes

1.5 The state legally may carry out each provision of the State Plan and its supplement.
Yes

1.6 All provisions of the State Plan and its supplement are consistent with state law.
Yes

1.7 The (enter title of state officer below)
Yes

Commissioner

... has the authority under state law to receive, hold and disburse federal funds made available under this State Plan and its supplement.

1.8 The (enter title of state officer below)...
Yes

Commissioner

... has the authority to submit this State Plan for vocational rehabilitation services and the State Plan supplement for supported employment services.

1.9 The agency that submits this State Plan and its supplement has adopted or otherwise formally approved the plan and its supplement.
Yes

State Plan Certified By

As the authorized signatory identified above, I hereby certify that I will sign, date and retain in the files of the designated state agency/designated state unit Section 1 of the Preprint, and separate Certification of Lobbying forms (Form ED-80-0013; available at http://www.ed.gov/fund/grant/apply/appforms/ed80-013.pdf) for both the vocational rehabilitation and supported employment programs.

Signed?
Yes

Name of Signatory
Raymond E. Hopkins

Title of Signatory
Commissioner, Virginia Department for the Blind and Vision Impaired

Date Signed (mm/dd/yyyy)
06/28/2011

Assurances Certified By

At the request of RSA, the designated state agency and/or the designated state unit provide the following assurance(s), in addition to those contained within Section 2 through 8 below, in connection with the approval of the State Plan for FY 2012
No

Section 1 Footnotes

[1] Public Law 93 112, as amended by Public Laws 93 516, 95 602, 98 221, 99 506, 100-630, 102-569, 103-073, and 105-220.

[2] Unless otherwise stated, "Rehabilitation Act" means the Rehabilitation Act of 1973, as amended.

[3] All references in this plan to "designated state agency" or to "the state agency" relate to the agency identified in this paragraph.

[4] No funds under Title I of the Rehabilitation Act may be awarded without an approved State Plan in accordance with Section 101(a) of the Rehabilitation Act and 34 CFR part 361.

[5] Applicable regulations include the Education Department General Administrative Regulations (EDGAR) in 34 CFR Parts 74, 76, 77, 79, 80, 81, 82, 85 and 86 and the State Vocational Rehabilitation Services Program regulations in 34 CFR Part 361.

[6] No funds under Title VI, Part B, of the Rehabilitation Act may be awarded without an approved supplement to the Title I State Plan in accordance with Section 625(a) of the Rehabilitation Act.

[7] Applicable regulations include the EDGAR citations in footnote 5, 34 CFR Part 361, and 34 CFR Part 363.

2.1 Public participation requirements. (Section 101(a)(16)(A) of the Rehabilitation Act; 34 CFR 361.10(d), .20(a), (b), (d); and 363.11(g)(9))

(a) Conduct of public meetings.

The designated state agency, prior to the adoption of any substantive policies or procedures governing the provision of vocational rehabilitation services under the State Plan and supported employment services under the supplement to the State Plan, including making any substantive amendments to the policies and procedures, conducts public meetings throughout the state to provide the public, including individuals with disabilities, an opportunity to comment on the policies or procedures.

(b) Notice requirements.

The designated state agency, prior to conducting the public meetings, provides appropriate and sufficient notice throughout the state of the meetings in accordance with state law governing public meetings or, in the absence of state law governing public meetings, procedures developed by the state agency in consultation with the State Rehabilitation Council, if the agency has a council.

(c) Special consultation requirements.

The state agency actively consults with the director of the Client Assistance Program, the State Rehabilitation Council, if the agency has a council and, as appropriate, Indian tribes, tribal organizations and native Hawaiian organizations on its policies and procedures governing the provision of vocational rehabilitation services under the State Plan and supported employment services under the supplement to the State Plan.

3.1 Submission and revisions of the State Plan and its supplement. (Sections 101(a)(1), (23) and 625(a)(1) of the Rehabilitation Act; Section 501 of the Workforce Investment Act; 34 CFR 76.140; 361.10(e), (f), and (g); and 363.10)

(a) The state submits to the commissioner of the Rehabilitation Services Administration the State Plan and its supplement on the same date that the state submits either a State Plan under Section 112 of the Workforce Investment Act of 1998 or a state unified plan under Section 501 of that Rehabilitation Act.

(b) The state submits only those policies, procedures or descriptions required under this State Plan and its supplement that have not been previously submitted to and approved by the commissioner.

(c) The state submits to the commissioner, at such time and in such manner as the commissioner determines to be appropriate, reports containing annual updates of the information relating to the:

  1. comprehensive system of personnel development;
  2. assessments, estimates, goals and priorities, and reports of progress;
  3. innovation and expansion activities; and
  4. other updates of information required under Title I, Part B, or Title VI, Part B, of the Rehabilitation Act that are requested by the commissioner.

(d) The State Plan and its supplement are in effect subject to the submission of modifications the state determines to be necessary or the commissioner requires based on a change in state policy, a change in federal law, including regulations, an interpretation of the Rehabilitation Act by a federal court or the highest court of the state, or a finding by the commissioner of state noncompliance with the requirements of the Rehabilitation Act, 34 CFR 361 or 34 CFR 363.

3.2 Supported Employment State Plan supplement. (Sections 101(a)(22) and 625(a) of the Rehabilitation Act; 34 CFR 361.34 and 363.10)

(a) The state has an acceptable plan for carrying out Part B, of Title VI of the Rehabilitation Act that provides for the use of funds under that part to supplement funds made available under Part B, of Title I of the Rehabilitation Act for the cost of services leading to supported employment.

(b) The Supported Employment State Plan, including any needed annual revisions, is submitted as a supplement to the State Plan.

4.1 Designated state agency and designated state unit. (Section 101(a)(2) of the Rehabilitation Act; 34 CFR 361.13(a) and (b))

(a) Designated state agency.

  1. There is a state agency designated as the sole state agency to administer the State Plan or to supervise its administration in a political subdivision of the state by a sole local agency.

  1. The designated state agency is a state agency that is primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities (Option A was selected/Option B was not selected).

  1. In American Samoa, the designated state agency is the governor.

(b) Designated state unit.

  1. If the designated state agency is not primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities, in accordance with subparagraph 4.1(a)(2)(B) of this section, the state agency includes a vocational rehabilitation bureau, division or unit that:

  1. is primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities and is responsible for the administration of the designated state agency's vocational rehabilitation program under the State Plan;
  2. has a full-time director;
  3. has a staff, at least 90 percent of whom are employed full-time on the rehabilitation work of the organizational unit; and
  4. is located at an organizational level and has an organizational status within the designated state agency comparable to that of other major organizational units of the designated state agency.

  1. The name of the designated state vocational rehabilitation unit is

4.2 State independent commission or State Rehabilitation Council. (Sections 101(a)(21) and 105 of the Rehabilitation Act; 34 CFR 361.16 and .17)

The State Plan must contain one of the following assurances.

(a) The designated state agency is an independent state commission that

  1. is responsible under state law for operating or overseeing the operation of the vocational rehabilitation program in the state and is primarily concerned with the vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities in accordance with subparagraph 4.1(a)(2)(A) of this section.
  1. is consumer controlled by persons who:
    1. are individuals with physical or mental impairments that substantially limit major life activities; and
    2. represent individuals with a broad range of disabilities, unless the designated state unit under the direction of the commission is the state agency for individuals who are blind;
  1. includes family members, advocates or other representatives of individuals with mental impairments; and
  1. undertakes the functions set forth in Section 105(c)(4) of the Rehabilitation Act and 34 CFR 361.17(h)(4).

(b) The state has established a State Rehabilitation Council that meets the criteria set forth in Section 105 of the Rehabilitation Act, 34 CFR 361.17

(c) If the designated state unit has a State Rehabilitation Council, Attachment 4.2(c) provides a summary of the input provided by the council consistent with the provisions identified in subparagraph (b)(3) of this section; the response of the designated state unit to the input and recommendations; and, explanations for the rejection of any input or any recommendation.

(Option B was selected)

4.3 Consultations regarding the administration of the State Plan. (Section 101(a)(16)(B) of the Rehabilitation Act; 34 CFR 361.21)

The designated state agency takes into account, in connection with matters of general policy arising in the administration of the plan and its supplement, the views of:

(a) individuals and groups of individuals who are recipients of vocational rehabilitation services or, as appropriate, the individuals' representatives;
(b) personnel working in programs that provide vocational rehabilitation services to individuals with disabilities;
(c) providers of vocational rehabilitation services to individuals with disabilities;
(d) the director of the Client Assistance Program; and
(e) the State Rehabilitation Council, if the state has a council.

4.4 Nonfederal share. (Sections 7(14) and 101(a)(3) of the Rehabilitation Act; 34 CFR 80.24 and 361.60)

The nonfederal share of the cost of carrying out this State Plan is 21.3 percent and is provided through the financial participation by the state or, if the state elects, by the state and local agencies.

4.5 Local administration. (Sections 7(24) and 101(a)(2)(A) of the Rehabilitation Act; 34 CFR 361.5(b)(47) and .15)

The State Plan provides for the administration of the plan by a local agency. No

If "Yes", the designated state agency:

(a) ensures that each local agency is under the supervision of the designated state unit with the sole local agency, as that term is defined in Section 7(24) of the Rehabilitation Act and 34 CFR 361.5(b)(47), responsible for the administration of the vocational rehabilitation program within the political subdivision that it serves; and
(b) develops methods that each local agency will use to administer the vocational rehabilitation program in accordance with the State Plan.

4.6 Shared funding and administration of joint programs. (Section 101(a)(2)(A)(ii) of the Rehabilitation Act; 34 CFR 361.27)

The State Plan provides for the state agency to share funding and administrative responsibility with another state agency or local public agency to carry out a joint program to provide services to individuals with disabilities. No

If "Yes", the designated state agency submits to the commissioner for approval a plan that describes its shared funding and administrative arrangement. The plan must include:

(a) a description of the nature and scope of the joint program;
(b) the services to be provided under the joint program;
(c) the respective roles of each participating agency in the administration and provision of services; and
(d) the share of the costs to be assumed by each agency.

4.7 Statewideness and waivers of statewideness. (Section 101(a)(4) of the Rehabilitation Act; 34 CFR 361.25, .26, and .60(b)(3)(i) and (ii))

X This agency is requesting a waiver of statewideness.

(a) Services provided under the State Plan are available in all political subdivisions of the state.
(b) The state unit may provide services in one or more political subdivisions of the state that increase services or expand the scope of services that are available statewide under this State Plan if the:

  1. nonfederal share of the cost of these services is met from funds provided by a local public agency, including funds contributed to a local public agency by a private agency, organization or individual;

  1. services are likely to promote the vocational rehabilitation of substantially larger numbers of individuals with disabilities or of individuals with disabilities with particular types of impairments; and

  1. state, for purposes other than the establishment of a community rehabilitation program or the construction of a particular facility for community rehabilitation program purposes, requests in Attachment 4.7(b)(3) a waiver of the statewideness requirement in accordance with the following requirements:

  1. identification of the types of services to be provided;

  1. written assurance from the local public agency that it will make available to the state unit the nonfederal share of funds;

  1. written assurance that state unit approval will be obtained for each proposed service before it is put into effect; and

  1. written assurance that all other State Plan requirements, including a state's order of selection, will apply to all services approved under the waiver.

(c) Contributions, consistent with the requirements of 34 CFR 361.60(b)(3)(ii), by private entities of earmarked funds for particular geographic areas within the state may be used as part of the nonfederal share without the state requesting a waiver of the statewideness requirement provided that the state notifies the commissioner that it cannot provide the full nonfederal share without using the earmarked funds.

4.8 Cooperation, collaboration and coordination. (Sections 101(a)(11), (24)(B), and 625(b)(4) and (5) of the Rehabilitation Act; 34 CFR 361.22, .23, .24, and .31, and 363.11(e))

(a) Cooperative agreements with other components of statewide work force investment system.

The designated state agency or the designated state unit has cooperative agreements with other entities that are components of the statewide work force investment system and replicates those agreements at the local level between individual offices of the designated state unit and local entities carrying out the One-Stop service delivery system or other activities through the statewide work force investment system.

(b) Cooperation and coordination with other agencies and entities.

Attachment 4.8(b) (1)-(4) describes the designated state agency's:

  1. cooperation with and use of the services and facilities of the federal, state, and local agencies and programs, including programs carried out by the undersecretary for Rural Development of the United States Department of Agriculture and state use contracting programs, to the extent that those agencies and programs are not carrying out activities through the statewide work force investment system;

  1. coordination, in accordance with the requirements of paragraph 4.8(c) of this section, with education officials to facilitate the transition of students with disabilities from school to the receipt of vocational rehabilitation services;

  1. establishment of cooperative agreements with private nonprofit vocational rehabilitation service providers, in accordance with the requirements of paragraph 5.10(b) of the State Plan; and,

  1. efforts to identify and make arrangements, including entering into cooperative agreements, with other state agencies and entities with respect to the provision of supported employment and extended services for individuals with the most significant disabilities, in accordance with the requirements of subsection 6.5 of the supplement to this State Plan.

(c) Coordination with education officials.

  1. Attachment 4.8(b)(2) describes the plans, policies and procedures for coordination between the designated state agency and education officials responsible for the public education of students with disabilities that are designed to facilitate the transition of the students who are individuals with disabilities from the receipt of educational services in school to the receipt of vocational rehabilitation services under the responsibility of the designated state agency.

  1. The State Plan description must:

  1. provide for the development and approval of an individualized plan for employment in accordance with 34 CFR 361.45 as early as possible during the transition planning process but, at the latest, before each student determined to be eligible for vocational rehabilitation services leaves the school setting or if the designated state unit is operating on an order of selection before each eligible student able to be served under the order leaves the school setting; and

  1. include information on a formal interagency agreement with the state educational agency that, at a minimum, provides for:

  1. consultation and technical assistance to assist educational agencies in planning for the transition of students with disabilities from school to postschool activities, including vocational rehabilitation services;

  1. transition planning by personnel of the designated state agency and the educational agency for students with disabilities that facilitates the development and completion of their individualized education programs under Section 614(d) of the Individuals with Disabilities Education Act;

  1. roles and responsibilities, including financial responsibilities, of each agency, including provisions for determining state lead agencies and qualified personnel responsible for transition services; and

  1. procedures for outreach to students with disabilities as early as possible during the transition planning process and identification of students with disabilities who need transition services.

(d) Coordination with statewide independent living council and independent living centers.

The designated state unit, the Statewide Independent Living Council established under Section 705 of the Rehabilitation Act and 34 CFR 364, and the independent living centers described in Part C of Title VII of the Rehabilitation Act and 34 CFR 366 have developed working relationships and coordinate their activities.

(e) Cooperative agreement with recipients of grants for services to American Indians.

  1. There is in the state a recipient(s) of a grant under Part C of Title I of the Rehabilitation Act for the provision of vocational rehabilitation services for American Indians who are individuals with disabilities residing on or near federal and state reservations. No

  1. If "Yes", the designated state agency has entered into a formal cooperative agreement that meets the following requirements with each grant recipient in the state that receives funds under Part C of Title I of the Rehabilitation Act:

  1. strategies for interagency referral and information sharing that will assist in eligibility determinations and the development of individualized plans for employment;

  1. procedures for ensuring that American Indians who are individuals with disabilities and are living near a reservation or tribal service area are provided vocational rehabilitation services; and

  1. provisions for sharing resources in cooperative studies and assessments, joint training activities, and other collaborative activities designed to improve the provision of services to American Indians who are individuals with disabilities.

4.9 Methods of administration. (Section 101(a)(6) of the Rehabilitation Act; 34 CFR 361.12, .19 and .51(a) and (b))

(a) In general.

The state agency employs methods of administration, including procedures to ensure accurate data collection and financial accountability, found by the commissioner to be necessary for the proper and efficient administration of the plan and for carrying out all the functions for which the state is responsible under the plan and 34 CFR 361.

(b) Employment of individuals with disabilities.

The designated state agency and entities carrying out community rehabilitation programs in the state, who are in receipt of assistance under Part B, of Title I of the Rehabilitation Act and this State Plan, take affirmative action to employ and advance in employment qualified individuals with disabilities covered under and on the same terms and conditions as set forth in Section 503 of the Rehabilitation Act.

(c) Facilities.

Any facility used in connection with the delivery of services assisted under this State Plan meets program accessibility requirements consistent with the provisions, as applicable, of the Architectural Barriers Rehabilitation Act of 1968, Section 504 of the Rehabilitation Act, the Americans with Disabilities Act of 1990 and the regulations implementing these laws.

4.10 Comprehensive system of personnel development. (Section 101(a)(7) of the Rehabilitation Act; 34 CFR 361.18)

Attachment 4.10 describes the designated state agency's procedures and activities to establish and maintain a comprehensive system of personnel development designed to ensure an adequate supply of qualified state rehabilitation professional and paraprofessional personnel for the designated state unit. The description includes the following:

(a) Data system on personnel and personnel development.

Development and maintenance of a system for collecting and analyzing on an annual basis data on qualified personnel needs and personnel development with respect to:

  1. Qualified personnel needs.

  1. The number of personnel who are employed by the state agency in the provision of vocational rehabilitation services in relation to the number of individuals served, broken down by personnel category;

  1. The number of personnel currently needed by the state agency to provide vocational rehabilitation services, broken down by personnel category; and

  1. Projections of the number of personnel, broken down by personnel category, who will be needed by the state agency to provide vocational rehabilitation services in the state in five years based on projections of the number of individuals to be served, including individuals with significant disabilities, the number of personnel expected to retire or leave the field, and other relevant factors.

  1. Personnel development.

  1. A list of the institutions of higher education in the state that are preparing vocational rehabilitation professionals, by type of program;

  1. The number of students enrolled at each of those institutions, broken down by type of program; and

  1. The number of students who graduated during the prior year from each of those institutions with certification or licensure, or with the credentials for certification or licensure, broken down by the personnel category for which they have received, or have the credentials to receive, certification or licensure.

(b) Plan for recruitment, preparation and retention of qualified personnel.

Development, updating on an annual basis, and implementation of a plan to address the current and projected needs for qualified personnel based on the data collection and analysis system described in paragraph (a) of this subsection and that provides for the coordination and facilitation of efforts between the designated state unit and institutions of higher education and professional associations to recruit, prepare and retain personnel who are qualified in accordance with paragraph (c) of this subsection, including personnel from minority backgrounds and personnel who are individuals with disabilities.

(c) Personnel standards.

Policies and procedures for the establishment and maintenance of personnel standards to ensure that designated state unit professional and paraprofessional personnel are appropriately and adequately prepared and trained, including:

  1. standards that are consistent with any national- or state-approved or recognized certification, licensing, registration, or, in the absence of these requirements, other comparable requirements (including state personnel requirements) that apply to the profession or discipline in which such personnel are providing vocational rehabilitation services.

  1. To the extent that existing standards are not based on the highest requirements in the state applicable to a particular profession or discipline, the steps the state is currently taking and the steps the state plans to take in accordance with the written plan to retrain or hire personnel within the designated state unit to meet standards that are based on the highest requirements in the state, including measures to notify designated state unit personnel, the institutions of higher education identified in subparagraph (a)(2), and other public agencies of these steps and the time lines for taking each step.

  1. The written plan required by subparagraph (c)(2) describes the following:

  1. specific strategies for retraining, recruiting and hiring personnel;

  1. the specific time period by which all state unit personnel will meet the standards required by subparagraph (c)(1);

  1. procedures for evaluating the designated state unit's progress in hiring or retraining personnel to meet applicable personnel standards within the established time period; and

  1. the identification of initial minimum qualifications that the designated state unit will require of newly hired personnel when the state unit is unable to hire new personnel who meet the established personnel standards and the identification of a plan for training such individuals to meet the applicable standards within the time period established for all state unit personnel to meet the established personnel standards.

(d) Staff development.

Policies, procedures and activities to ensure that all personnel employed by the designated state unit receive appropriate and adequate training. The narrative describes the following:

  1. A system of staff development for professionals and paraprofessionals within the designated state unit, particularly with respect to assessment, vocational counseling, job placement and rehabilitation technology.

  1. Procedures for the acquisition and dissemination to designated state unit professionals and paraprofessionals significant knowledge from research and other sources.

(e) Personnel to address individual communication needs.

Availability of personnel within the designated state unit or obtaining the services of other individuals who are able to communicate in the native language of applicants or eligible individuals who have limited English speaking ability or in appropriate modes of communication with applicants or eligible individuals.

(f) Coordination of personnel development under the Individuals with Disabilities Education Act.

Procedures and activities to coordinate the designated state unit's comprehensive system of personnel development with personnel development under the Individuals with Disabilities Education Act.

4.11. Statewide assessment; annual estimates; annual state goals and priorities; strategies; and progress reports.

(Sections 101(a)(15), 105(c)(2) and 625(b)(2) of the Rehabilitation Act; 34 CFR 361.17(h)(2), .29, and 363.11(b))

(a) Comprehensive statewide assessment.

  1. Attachment 4.11(a) documents the results of a comprehensive, statewide assessment, jointly conducted every three years by the designated state unit and the State Rehabilitation Council (if the state has such a council). The assessment describes:

  1. the rehabilitation needs of individuals with disabilities residing within the state, particularly the vocational rehabilitation services needs of:

  1. individuals with the most significant disabilities, including their need for supported employment services;

  1. individuals with disabilities who are minorities and individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program carried out under this State Plan; and

  1. individuals with disabilities served through other components of the statewide work force investment system.

  1. The need to establish, develop or improve community rehabilitation programs within the state.

  1. For any year in which the state updates the assessments, the designated state unit submits to the commissioner a report containing information regarding updates to the assessments.

(b) Annual estimates.

Attachment 4.11(b) identifies on an annual basis state estimates of the:

  1. number of individuals in the state who are eligible for services under the plan;

  1. number of eligible individuals who will receive services provided with funds provided under Part B of Title I of the Rehabilitation Act and under Part B of Title VI of the Rehabilitation Act, including, if the designated state agency uses an order of selection in accordance with subparagraph 5.3(b)(2) of this State Plan, estimates of the number of individuals to be served under each priority category within the order; and

  1. costs of the services described in subparagraph (b)(1), including, if the designated state agency uses an order of selection, the service costs for each priority category within the order.

(c) Goals and priorities.

  1. Attachment 4.11(c)(1) identifies the goals and priorities of the state that are jointly developed or revised, as applicable, with and agreed to by the State Rehabilitation Council, if the agency has a council, in carrying out the vocational rehabilitation and supported employment programs.

  1. The designated state agency submits to the commissioner a report containing information regarding any revisions in the goals and priorities for any year the state revises the goals and priorities.

  1. Order of selection.
    If the state agency implements an order of selection, consistent with subparagraph 5.3(b)(2) of the State Plan, Attachment 4.11(c)(3):

  1. shows the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services;

  1. provides a justification for the order; and

  1. identifies the service and outcome goals, and the time within which these goals may be achieved for individuals in each priority category within the order.

  1. Goals and plans for distribution of Title VI, Part B, funds.
    Attachment 4.11(c)(4) specifies, consistent with subsection 6.4 of the State Plan supplement, the state's goals and priorities with respect to the distribution of funds received under Section 622 of the Rehabilitation Act for the provision of supported employment services.

(d) Strategies.

  1. Attachment 4.11(d) describes the strategies, including:

  1. the methods to be used to expand and improve services to individuals with disabilities, including how a broad range of assistive technology services and assistive technology devices will be provided to those individuals at each stage of the rehabilitation process and how those services and devices will be provided to individuals with disabilities on a statewide basis;

  1. outreach procedures to identify and serve individuals with disabilities who are minorities, including those with the most significant disabilities in accordance with subsection 6.6 of the State Plan supplement, and individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program;

  1. as applicable, the plan of the state for establishing, developing or improving community rehabilitation programs;

  1. strategies to improve the performance of the state with respect to the evaluation standards and performance indicators established pursuant to Section 106 of the Rehabilitation Act; and

  1. strategies for assisting other components of the statewide work force investment system in assisting individuals with disabilities.

  1. Attachment 4.11 (d) describes how the designated state agency uses these strategies to:

  1. address the needs identified in the assessment conducted under paragraph 4.11(a) and achieve the goals and priorities identified in the State Plan attachments under paragraph 4.11(c);

  1. support the innovation and expansion activities identified in subparagraph 4.12(a)(1) and (2) of the plan; and

  1. overcome identified barriers relating to equitable access to and participation of individuals with disabilities in the State Vocational Rehabilitation Services Program and State Supported Employment Services Program.

(e) Evaluation and reports of progress.

  1. The designated state unit and the State Rehabilitation Council, if the state unit has a council, jointly submits to the commissioner an annual report on the results of an evaluation of the effectiveness of the vocational rehabilitation program and the progress made in improving the effectiveness of the program from the previous year.

  1. Attachment 4.11(e)(2):

  1. provides an evaluation of the extent to which the goals identified in Attachment 4.11(c)(1) and, if applicable, Attachment 4.11(c)(3) were achieved;

  1. identifies the strategies that contributed to the achievement of the goals and priorities;

  1. describes the factors that impeded their achievement, to the extent they were not achieved;

  1. assesses the performance of the state on the standards and indicators established pursuant to Section 106 of the Rehabilitation Act; and

  1. provides a report consistent with paragraph 4.12(c) of the plan on how the funds reserved for innovation and expansion activities were utilized in the preceding year.

4.12 Innovation and expansion. (Section 101(a)(18) of the Rehabilitation Act; 34 CFR 361.35)

(a) The designated state agency reserves and uses a portion of the funds allotted to the state under Section 110 of the Rehabilitation Act for the:

  1. development and implementation of innovative approaches to expand and improve the provision of vocational rehabilitation services to individuals with disabilities under this State Plan, particularly individuals with the most significant disabilities, consistent with the findings of the statewide assessment identified in Attachment 4.11(a) and goals and priorities of the state identified in Attachments 4.11(c)(1) and, if applicable, Attachment 4.11(c)(3); and

  1. support of the funding for the State Rehabilitation Council, if the state has such a council, consistent with the resource plan prepared under Section 105(d)(1) of the Rehabilitation Act and 34 CFR 361.17(i), and the funding of the Statewide Independent Living Council, consistent with the resource plan prepared under Section 705(e)(1) of the Rehabilitation Act and 34 CFR 364.21(i).

(b) Attachment 4.11 (d) describes how the reserved funds identified in subparagraph 4.12(a)(1) and (2) will be utilized.
(c) Attachment 4.11(e)(2) describes how the reserved funds were utilized in the preceding year.

4.13 Reports. (Section 101(a)(10) of the Rehabilitation Act; 34 CFR 361.40)

(a) The designated state unit submits reports in the form and level of detail and at the time required by the commissioner regarding applicants for and eligible individuals receiving services under the State Plan.
(b) Information submitted in the reports provides a complete count, unless sampling techniques are used, of the applicants and eligible individuals in a manner that permits the greatest possible cross-classification of data and protects the confidentiality of the identity of each individual.

5.1 Information and referral services. (Sections 101(a)(5)(D) and (20) of the Rehabilitation Act; 34 CFR 361.37)

The designated state agency has implemented an information and referral system that is adequate to ensure that individuals with disabilities, including individuals who do not meet the agency's order of selection criteria for receiving vocational rehabilitation services if the agency is operating on an order of selection, are provided accurate vocational rehabilitation information and guidance, including counseling and referral for job placement, using appropriate modes of communication, to assist such individuals in preparing for, securing, retaining or regaining employment, and are referred to other appropriate federal and state programs, including other components of the statewide work force investment system in the state.

5.2 Residency. (Section 101(a)(12) of the Rehabilitation Act; 34 CFR 361.42(c)(1))

The designated state unit imposes no duration of residence requirement as part of determining an individual's eligibility for vocational rehabilitation services or that excludes from services under the plan any individual who is present in the state.

5.3 Ability to serve all eligible individuals; order of selection for services. (Sections 12(d) and 101(a)(5) of the Rehabilitation Act; 34 CFR 361.36)

(a) The designated state unit is able to provide the full range of services listed in Section 103(a) of the Rehabilitation Act and 34 CFR 361.48, as appropriate, to all eligible individuals with disabilities in the state who apply for services. No

(b) If No:

  1. Individuals with the most significant disabilities, in accordance with criteria established by the state, are selected first for vocational rehabilitation services before other individuals with disabilities.

  1. Attachment 4.11(c)(3):

  1. shows the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services;

  1. provides a justification for the order of selection; and

  1. identifies the state's service and outcome goals and the time within which these goals may be achieved for individuals in each priority category within the order.

  1. Eligible individuals who do not meet the order of selection criteria have access to the services provided through the designated state unit's information and referral system established under Section 101(a)(20) of the Rehabilitation Act, 34 CFR 361.37, and subsection 5.1 of this State Plan.

5.4 Availability of comparable services and benefits. (Sections 101(a)(8) and 103(a) of the Rehabilitation Act; 34 CFR 361.53)

(a) Prior to providing any vocational rehabilitation services, except those services identified in paragraph (b), to an eligible individual or to members of the individual's family, the state unit determines whether comparable services and benefits exist under any other program and whether those services and benefits are available to the individual.
(b) The following services are exempt from a determination of the availability of comparable services and benefits:

  1. assessment for determining eligibility and vocational rehabilitation needs by qualified personnel, including, if appropriate, an assessment by personnel skilled in rehabilitation technology;

  1. counseling and guidance, including information and support services to assist an individual in exercising informed choice consistent with the provisions of Section 102(d) of the Rehabilitation Act;

  1. referral and other services to secure needed services from other agencies, including other components of the statewide work force investment system, through agreements developed under Section 101(a)(11) of the Rehabilitation Act, if such services are not available under this State Plan;

  1. job-related services, including job search and placement assistance, job retention services, follow-up services, and follow-along services;

  1. rehabilitation technology, including telecommunications, sensory and other technological aids and devices; and

  1. post-employment services consisting of the services listed under subparagraphs (1) through (5) of this paragraph.

(c) The requirements of paragraph (a) of this section do not apply if the determination of the availability of comparable services and benefits under any other program would interrupt or delay:

  1. progress of the individual toward achieving the employment outcome identified in the individualized plan for employment;

  1. an immediate job placement; or

  1. provision of vocational rehabilitation services to any individual who is determined to be at extreme medical risk, based on medical evidence provided by an appropriate qualified medical professional.

(d) The governor in consultation with the designated state vocational rehabilitation agency and other appropriate agencies ensures that an interagency agreement or other mechanism for interagency coordination that meets the requirements of Section 101(a)(8)(B)(i)-(iv) of the Rehabilitation Act takes effect between the designated state unit and any appropriate public entity, including the state Medicaid program, a public institution of higher education, and a component of the statewide work force investment system to ensure the provision of the vocational rehabilitation services identified in Section 103(a) of the Rehabilitation Act and 34 CFR 361.48, other than the services identified in paragraph (b) of this section, that are included in the individualized plan for employment of an eligible individual, including the provision of those vocational rehabilitation services during the pendency of any dispute that may arise in the implementation of the interagency agreement or other mechanism for interagency coordination.

5.5 Individualized plan for employment. (Section 101(a)(9) of the Rehabilitation Act; 34 CFR 361.45 and .46)

(a) An individualized plan for employment meeting the requirements of Section 102(b) of the Rehabilitation Act and 34 CFR 361.45 and .46 is developed and implemented in a timely manner for each individual determined to be eligible for vocational rehabilitation services, except if the state has implemented an order of selection, and is developed and implemented for each individual to whom the designated state unit is able to provide vocational rehabilitation services.
(b) Services to an eligible individual are provided in accordance with the provisions of the individualized plan for employment.

5.6 Opportunity to make informed choices regarding the selection of services and providers. (Sections 101(a)(19) and 102(d) of the Rehabilitation Act; 34 CFR 361.52)

Applicants and eligible individuals or, as appropriate, their representatives are provided information and support services to assist in exercising informed choice throughout the rehabilitation process, consistent with the provisions of Section 102(d) of the Rehabilitation Act and 34 CFR 361.52.

5.7 Services to American Indians. (Section 101(a)(13) of the Rehabilitation Act; 34 CFR 361.30)

The designated state unit provides vocational rehabilitation services to American Indians who are individuals with disabilities residing in the state to the same extent as the designated state agency provides such services to other significant populations of individuals with disabilities residing in the state.

5.8 Annual review of individuals in extended employment or other employment under special certificate provisions of the fair labor standards act of 1938. (Section 101(a)(14) of the Rehabilitation Act; 34 CFR 361.55)

(a) The designated state unit conducts an annual review and reevaluation of the status of each individual with a disability served under this State Plan:

  1. who has achieved an employment outcome in which the individual is compensated in accordance with Section 14(c) of the Fair Labor Standards Act (29 U.S.C. 214(c)); or

  1. whose record of services is closed while the individual is in extended employment on the basis that the individual is unable to achieve an employment outcome in an integrated setting or that the individual made an informed choice to remain in extended employment.

(b) The designated state unit carries out the annual review and reevaluation for two years after the individual's record of services is closed (and thereafter if requested by the individual or, if appropriate, the individual's representative) to determine the interests, priorities and needs of the individual with respect to competitive employment or training for competitive employment.
(c) The designated state unit makes maximum efforts, including the identification and provision of vocational rehabilitation services, reasonable accommodations and other necessary support services, to assist the individuals described in paragraph (a) in engaging in competitive employment.
(d) The individual with a disability or, if appropriate, the individual's representative has input into the review and reevaluation and, through signed acknowledgement, attests that the review and reevaluation have been conducted.

5.9 Use of Title I funds for construction of facilities. (Sections 101(a)(17) and 103(b)(2)(A) of the Rehabilitation Act; 34 CFR 361.49(a)(1), .61 and .62(b))

If the state elects to construct, under special circumstances, facilities for community rehabilitation programs, the following requirements are met:

(a) The federal share of the cost of construction for facilities for a fiscal year does not exceed an amount equal to 10 percent of the state's allotment under Section 110 of the Rehabilitation Act for that fiscal year.
(b) The provisions of Section 306 of the Rehabilitation Act that were in effect prior to the enactment of the Rehabilitation Act Amendments of 1998 apply to such construction.
(c) There is compliance with the requirements in 34 CFR 361.62(b) that ensure the use of the construction authority will not reduce the efforts of the designated state agency in providing other vocational rehabilitation services other than the establishment of facilities for community rehabilitation programs.

5.10 Contracts and cooperative agreements. (Section 101(a)(24) of the Rehabilitation Act; 34 CFR 361.31 and .32)

(a) Contracts with for-profit organizations.

The designated state agency has the authority to enter into contracts with for-profit organizations for the purpose of providing, as vocational rehabilitation services, on-the-job training and related programs for individuals with disabilities under Part A of Title VI of the Rehabilitation Act, upon the determination by the designated state agency that for-profit organizations are better qualified to provide vocational rehabilitation services than nonprofit agencies and organizations.

(b) Cooperative agreements with private nonprofit organizations.

Attachment 4.8(b)(3) describes the manner in which the designated state agency establishes cooperative agreements with private nonprofit vocational rehabilitation service providers.

Section 6: Program Administration

6.1 Designated state agency. (Section 625(b)(1) of the Rehabilitation Act; 34 CFR 363.11(a))

The designated state agency for vocational rehabilitation services identified in paragraph 1.2 of the Title I State Plan is the state agency designated to administer the State Supported Employment Services Program authorized under Title VI, Part B, of the Rehabilitation Act.

6.2 Statewide assessment of supported employment services needs. (Section 625(b)(2) of the Rehabilitation Act; 34 CFR 363.11(b))

Attachment 4.11(a) describes the results of the comprehensive, statewide needs assessment conducted under Section 101(a)(15)(a)(1) of the Rehabilitation Act and subparagraph 4.11(a)(1) of the Title I State Plan with respect to the rehabilitation needs of individuals with most significant disabilities and their need for supported employment services, including needs related to coordination.

6.3 Quality, scope and extent of supported employment services. (Section 625(b)(3) of the Rehabilitation Act; 34 CFR 363.11(c) and .50(b)(2))

Attachment 6.3 describes the quality, scope and extent of supported employment services to be provided to individuals with the most significant disabilities who are eligible to receive supported employment services. The description also addresses the timing of the transition to extended services to be provided by relevant state agencies, private nonprofit organizations or other sources following the cessation of supported employment service provided by the designated state agency.

6.4 Goals and plans for distribution of Title VI, Part B, funds. (Section 625(b)(3) of the Rehabilitation Act; 34 CFR 363.11(d) and .20)

Attachment 4.11(c)(4) identifies the state's goals and plans with respect to the distribution of funds received under Section 622 of the Rehabilitation Act.

6.5 Evidence of collaboration with respect to supported employment services and extended services. (Sections 625(b)(4) and (5) of the Rehabilitation Act; 34 CFR 363.11(e))

Attachment 4.8(b)(4) describes the efforts of the designated state agency to identify and make arrangements, including entering into cooperative agreements, with other state agencies and other appropriate entities to assist in the provision of supported employment services and other public or nonprofit agencies or organizations within the state, employers, natural supports, and other entities with respect to the provision of extended services.

6.6 Minority outreach. (34 CFR 363.11(f))

Attachment 4.11(d) includes a description of the designated state agency's outreach procedures for identifying and serving individuals with the most significant disabilities who are minorities.

6.7 Reports. (Sections 625(b)(8) and 626 of the Rehabilitation Act; 34 CFR 363.11(h) and .52)

The designated state agency submits reports in such form and in accordance with such procedures as the commissioner may require and collects the information required by Section 101(a)(10) of the Rehabilitation Act separately for individuals receiving supported employment services under Part B, of Title VI and individuals receiving supported employment services under Title I of the Rehabilitation Act.

7.1 Five percent limitation on administrative costs. (Section 625(b)(7) of the Rehabilitation Act; 34 CFR 363.11(g)(8))

The designated state agency expends no more than five percent of the state's allotment under Section 622 of the Rehabilitation Act for administrative costs in carrying out the State Supported Employment Services Program.

7.2 Use of funds in providing services. (Sections 623 and 625(b)(6)(A) and (D) of the Rehabilitation Act; 34 CFR 363.6(c)(2)(iv), .11(g)(1) and (4))

(a) Funds made available under Title VI, Part B, of the Rehabilitation Act are used by the designated state agency only to provide supported employment services to individuals with the most significant disabilities who are eligible to receive such services.
(b) Funds provided under Title VI, Part B, are used only to supplement and not supplant the funds provided under Title I, Part B, of the Rehabilitation Act, in providing supported employment services specified in the individualized plan for employment.
(c) Funds provided under Part B of Title VI or Title I of the Rehabilitation Act are not used to provide extended services to individuals who are eligible under Part B of Title VI or Title I of the Rehabilitation Act.

8.1 Scope of supported employment services. (Sections 7(36) and 625(b)(6)(F) and (G) of the Rehabilitation Act; 34 CFR 361.5(b)(54), 363.11(g)(6) and (7))

(a) Supported employment services are those services as defined in Section 7(36) of the Rehabilitation Act and 34 CFR 361.5(b)(54).
(b) To the extent job skills training is provided, the training is provided on-site.
(c) Supported employment services include placement in an integrated setting for the maximum number of hours possible based on the unique strengths, resources, priorities, concerns, abilities, capabilities, interests and informed choice of individuals with the most significant disabilities.

8.2 Comprehensive assessments of individuals with significant disabilities. (Sections 7(2)(B) and 625(b)(6)(B); 34 CFR 361.5(b)(6)(ii) and 363.11(g)(2))

The comprehensive assessment of individuals with significant disabilities conducted under Section 102(b)(1) of the Rehabilitation Act and funded under Title I of the Rehabilitation Act includes consideration of supported employment as an appropriate employment outcome.

8.3 Individualized plan for employment. (Sections 102(b)(3)(F) and 625(b)(6)(C) and (E) of the Rehabilitation Act; 34 CFR 361.46(b) and 363.11(g)(3) and (5))

(a) An individualized plan for employment that meets the requirements of Section 102(b) of the Rehabilitation Act and 34 CFR 361.45 and .46 is developed and updated using funds under Title I.
(b) The individualized plan for employment:

  1. specifies the supported employment services to be provided;

  1. describes the expected extended services needed; and

  1. identifies the source of extended services, including natural supports, or, to the extent that it is not possible to identify the source of extended services at the time the individualized plan for employment plan is developed, a statement describing the basis for concluding that there is a reasonable expectation that sources will become available.

(c) Services provided under an individualized plan for employment are coordinated with services provided under other individualized plans established under other federal or state programs.

Required annually by all agencies except those agencies that are independent consumer-controlled commissions.

Identify the Input provided by the state rehabilitation council, including recommendations from the council's annual report, the review and analysis of consumer satisfaction, and other council reports. Be sure to also include:

  • the Designated state unit's response to the input and recommendations; and
  • explanations for the designated state unit's rejection of any input or recommendation of the council.

Attachment 4.2 (c) Summary of Input and Recommendations of the State Rehabilitation Council, Response of the Designated State Unit, and Explanations for Rejection of Input or Recommendations

The State Rehabilitation Council (SRC) and the Department for the Blind and Vision Impaired (DBVI) collaborate to develop the DBVI State plan and vocational rehabilitation (VR) policies and procedures. DBVI and the SRC also obtain input from individuals who are blind and vision impaired and other stakeholders through public comment, satisfaction surveys, and annual needs assessments.

During the spring 2011, the SRC State plan writing team assisted DBVI in preparing the 2012 State plan. The writing team reviewed State plan drafts and provided input to ensure the plan was consistent with the SRC and VR program goals, objectives, and policies. The full SRC reviewed the State plan final draft at its June 11 quarterly meeting.

The SRC continues to recommend DBVI remain focused on the seven goals and priorities contained in State plan attachment 4.11 (c) (1). With a few exceptions, the issues and recommendations found in the 2012 State plan attachment 4.2 (c) relate directly to the seven goals and priorities.

Informed choice is an area of concern for the SRC and other stakeholders. SRC members, and individuals making public comment, indicated DBVI should ensure applicants and recipients of services are informed and guided by DBVI staff about their rights to make informed choices regarding their vocational goals and the goods and services they are eligible to receive to accomplish those goals.

Subsequently, DBVI will continue training provision to staff members regarding the philosophy and practice of informed choice and consumer choice.

The SRC has expressed interest in helping to facilitate public meetings during 2011. DBVI and the SRC will partner to ensure member(s) of the SRC will participate in conducting public meetings during the fall of 2011 and spring of 2012.

Accessible materials in alternative formats are a top priority of the SRC, other stakeholders, and DBVI. Subsequently, the SRC advised DBVI regarding the development of an accessibility policy which was implemented in FFY 2010. Ensuring individuals applying for and receiving services are informed of and provided with materials in alternative formats will continue to be a high priority in 2012.

Another area of interest of the SRC is participation in the National Council of State Rehabilitation Councils (NCSRC). The current and previous SRC chairperson have facilitated and participated in NCSRC phone calls and meetings facilitated by the George Washington University TACE. During these meetings, SRC chairpersons in the Mid-Atlantic Region have expressed interest in maintaining periodic contact with each other for the purpose of networking and sharing best practices. The DBVI SRC requests its chairman be provided with financial sponsorship to attend NCSRC meetings held in conjunction with the Council of State Administrators of Vocational Rehabilitation (CSAVR) during 2012. DBVI will ensure funds are budgeted to support the SRC chairman’s participation in NCSRC activities.

During FFY 2007, the SRC worked with DBVI and the Mississippi State University Rehabilitation Research and Training Center (RRTC) on Blindness and Low Vision to conduct a comprehensive needs assessment.

Assessment results were included in the FFY 2008 State plan submission. The SRC and DBVI continue to develop and implement strategies in response to many assessment recommendations.

The following summary of issues and recommendations address input DBVI received from the SRC, consumer satisfaction surveys, public comments, and the 2007 comprehensive needs assessment.

Issue 1:

Based upon the results of the consumer satisfaction surveys and the comprehensive needs assessment, the SRC requested the VR program continue to make competitive employment outcomes with high wages its highest priority. This priority should be reflected in DBVI goals and priorities, staff training, and other activities focusing on job placement and job retention.

Response 1:

The State plan Attachment 4.11(c) (1) reflects the SRC recommendation and DBVI’s commitment to make job placement and retention its highest priority. Every quarter, DBVI’s vocational rehabilitation director reports to the SRC the competitive employment outcome results, including average hourly wages at closure. During 2010, DBVI job placement and retention activities included:

1. DBVI’s continued use of WORKWORLD, a decision support software that educates individuals with disabilities about work incentives associated with state and federal disability and poverty benefits programs;

2. Continued use of self-directed search and interest inventories to facilitate job placement and development;

3. Partnering with individuals seeking services to optimize employment opportunities;

4. DBVI regional office managers and VR counselors participation in Local Workforce Investment Boards’ activities throughout the Commonwealth;

5. Participating in local job networking opportunities with the Department of Rehabilitative Services; and

6. Sharing national, state, and local job opportunities identified through business networks, state and federal agencies, and The Net with individuals receiving services, consumer advocacy groups, and other interested parties.

Issue 2:

The SRC recommends DBVI continue to conduct regional public meetings with regional or state meetings of consumer organizations.

Response 2:

DBVI conducted a total of five public meetings in FFY 2011 to provide information about the development of the FFY 2012 State plan. One meeting was held in conjunction with the Department of Rehabilitative Services during the 2010 Transition Forum. The other four meetings were respectively held in a regional office, a facility owned and operated by the Voice of the Blue Ridge, at VRCBVI and in conjunction with a consumer advocacy groups’ state meeting.

During 2010 and 2011, public comments included:

• Concerns regarding whether DBVI adequately notifies the public of the public meeting schedule each year;

• Consistency of DBVI services from office to office;

• Questions regarding the possibility of DBVI sponsoring consumers to attend specific consumer advocacy group meetings;

• Questions regarding how to access DBVI VR services;

• Questions regarding Schedule A appointments;

• Concerns regarding access to Orientation and Mobility instructors in the DBVI Fairfax Office which is experiencing a decrease in available staff to meet consumer needs;

• Overall concern DBVI does not provide adequate staffing for orientation and mobility instruction at VRCBVI and state wide;

• Concern regarding consolidation of the Virginia Blind and General Agencies;

• Concerns regarding communication between consumers and VRCBVI and field counselors (example: when consumers come to VRCBVI and don’t know why they are there);

• Comments regarding lack of computer access in the dorm at VRCBVI.

DBVI will share the public comments and agency responses from these five meetings with the SRC and post that information on the DBVI website. An electronic copy will be provided to the SRC and general public.

DBVI will conduct at least four public meetings during 2012.

Issue 3:

The SRC requested DBVI include a five-year baseline comparison to the report. The SRC said it would gain a better understanding of results by comparing scores from previous years.

Response 3:

Since 2007, DBVI continues to provide the SRC with a five-year baseline comparison of satisfaction survey results.

Issue 4:

The SRC requested to be informed on projected resources for serving eligible vocational rehabilitation consumers. OOS has been an area of special interest for the SRC since the order’s establishment in late FFY 2004. The SRC provided input in the development of OOS categories before DBVI instituted the OOS.

Response 4:

At least every quarter, DBVI provides the SRC with information regarding OOS categories being served, plans for opening or closing categories based on current budget trends, and numbers of individuals on the waiting list for services. Since June 2009, DBVI has been serving individuals in all categories. DBVI does not plan to close categories in FFY 2012.

Issue 5:

The SRC continued to identify transition and mentoring as needs, and requested DBVI to continue to make transition services for high school students a high priority, especially in developing the State plan. The SRC has a standing work group to help develop strategies and recommendations to enhance transition services for blind high school students. .

Response 5:

Student transition services remain a high priority for DBVI. During the summer of 2010, DBVI provided transition services to students participating in the Summer Transition program, the College Assessment program. Due to an inadequate number of applications for the program, DBVI did not conduct the GOAL weekend at the Virginia Center for the Blind and Vision Impaired.

During 2011, DBVI plans to continue to operate the summer transition program, newly entitled LIFE: Learning Independence Feeling Empowered. Additionally, VRCBVI will conduct a College Assessment program.

DBVI continued the Summer Work program for students in 2010. This program enabled students to acquire work experience, improve their adaptive skills and gain experiences leading to successful vocational training and/or employment after graduation; just like their sighted peers. The Summer Work program will continue in 2011. However, DBVI will not continue providing stipends or training wages for students who participate.

Issue 6:

Federal and state monitoring and review activities continue to be an area of interest for the SRC.

Response 6:

In November 2010, DBVI participated in a RSA state monitoring visit. Prior to monitoring, the SRC met with representatives of RSA at the September 2009 quarterly meeting and was provided with information about the purpose of the monitoring and RSA monitoring priorities. Additionally, the SRC Chairman participated in phone calls with DBVI and RSA staff before the monitoring occurred and was present during opening and closing sessions of the actual monitoring visit. The SRC chairman also participated in an interview with the RSA state team to discuss DBVI’s performance.

During 2011, DBVI received the 2010 RSA Monitoring Report. The Report included several recommendations with no corrective action requirements and three findings requiring corrective action. In the spring of 2011, DBVI provided to RSA an assurance correction would be taken. Subsequent to the 2010 RSA Monitoring report, DBVI continues to develop policy and provide training to staff

Issue 7:

The SRC 2008 Annual Report included information about the 2007 comprehensive needs assessments, the roles of the SRC, and some SRC accomplishments.

Response 7:

In 2010 and 2011, the SRC convened a writing team to develop their Annual Report. DBVI staff provided assistance in gathering data, developing drafts, and submitting the Annual Report to RSA and the Governor. The SRC Annual Report includes information about DBVI services, and updates in SRC roles, responsibilities and accomplishments. In 2012, DBVI will continue to maintain regular contact with the SRC chair on the status of legislation, budget, order of selection, and agency progress toward achievement of standards and indicators. DBVI will maintain its working partnership with the SRC and communicate with the SRC at its quarterly meetings, and as needed during the year.

Issue 8:

The SRC requests information on earnings for individuals closed in successful work outcomes, hourly earnings broken down by work status, and the percentage of wage earning closures working full-time.

Response 8:

Since FFY 2007, DBVI provides the SRC with VR outcomes at quarterly meetings. Using monthly reports generated through the DBVI case management system, DBVI reports hourly wages, percent of individuals working part-time and full-time, and average age of individuals whose cases were closed with a successful employment outcome.

Issue 9:

The SRC requests DBVI continue to update the Council on Workforce Investment Act (WIA) activities, especially reauthorization of WIA and its Title IV (Rehabilitation Act).

Response 9:

DBVI will continue to provide the SRC with information on WIA and other legislation impacting services to blind and visually impaired citizens of the Commonwealth. This information is provided at quarterly SRC meetings, and as needed throughout the year.

Issue 10:

The SRC is interested in being kept informed regarding the Standards and Indicators.

Response 10:

Standards and Indicators are a regular topic for discussion during the quarterly meetings. DBVI keeps the SRC informed and seeks SRC input regarding agency steps and strategies to improve Standards’ and Indicators’ scores.

Issue 11:

The DBVI Orientation to Blindness Training program for new staff began in 1997 as a SRC initiative and continues to be an activity of SRC interest.

Response 11:

During FFY 2010, DBVI conducted four Orientation to Blindness Training sessions for newly hired DBVI staff. Fourteen individuals participated in the orientation and each person was given the option to participate using sleep shades.

One critical component of orientation is the DBVI personnel interaction with students at the Center in classes and during recreational activities after 5:00 p.m.

During FFY 2011, DBVI will be revamping its Orientation to Blindness Training for newly hired staff. This revamping will include ideas put forth by the SRC and DBVI staff.

Issue 12:

SRC recommended DBVI continue to recruit and hire qualified individuals who are blind or vision impaired, make job position announcements available to consumer groups, and develop other strategies to recruit qualified blind individuals.

Response 12:

DBVI concurs with the SRC that recruiting and hiring qualified blind people to provide rehabilitation services should be a priority. DBVI routinely sends job announcements to Virginia consumer groups in Virginia and the local channel of Newsline. During 2010, DBVI hired a total of two blind and visually impaired individuals.

Issue 13:

The DBVI SRC elected to accomplish much of its work by work groups and the chairperson has placed a greater emphasis on using work groups to conduct SRC business. Subsequently, several work groups were established including transition, transportation, consumer satisfaction survey, information for new consumers, and coordination with DRS.

Response 13:

During FFY 2010 the SRC continued to use its committees to partner with DBVI. Standing workgroups include transition, transportation, and coordination with the SRC of the Department of Rehabilitative Services. When needed, the SRC has added work groups to focus on issues or topics such as: information provided to new consumers of services; State plan and annual report development; informed choice; contracted CRP services delivery; job outreach; comprehensive needs assessment; and hearing officer selection. SRC members also serve as liaisons to other councils, including Workforce/VR Collaboration, the Virginia Assistive Technology System, the Department of Rehabilitative Services SRC, and the State Independent Living Council.

Issue 14:

In FFY 2008, the SRC requested the agency continue a formal orientation program for new members. The proven success of this program is reflected in the positive feedback SRC has received from new members who have participated in previous orientations.

Response 14:

In 2010, DBVI attempted to conduct new SRC member orientation led by the SRC chairperson, VR director, and other DBVI staff. Unfortunately, due to SRC membership turnover or member inability to attend, DBVI and the SRC were unable to successfully complete a full new member orientation.

The following agenda was developed by the SRC chairperson and the DBVI VR director:

1. Welcome to and introduction of new members;

2. The DBVI mission and brief history of the agency;

3. The roles and responsibilities of the SRC;

4. An overview of the Virginia Industries for the Blind programs;

5. An overview of VRCBVI programs and tour of the facility;

6. An overview of the VR program;

7. The Randolph-Sheppard Food Management program;

8. An overview of DBVI Assistive Technology (AT) services and tour of the AT Lab at the DBVI headquarters;

9. An overview of DBVI regional offices; and

10. An overview of Orientation and Mobility, Rehabilitation Teaching, Deafblind Services, and Education Services.

In 2011, DBVI did not have a full complement of SRC members because of member resignations and the delay of the Commonwealth in appointing and reappointing members to the DBVI SRC.

Issue 15:

For several years, a SRC member has been sponsored to attend the spring Council of State Administrators of Vocational Rehabilitation Conference in Bethesda.

Response 15: DBVI agreed to sponsor registration cost for the SRC chairperson to attend the spring 2009 and fall 2010 CSAVR meetings.

Issue 16:

The SRC of DBVI and the Department of Rehabilitative Services (DRS) considered a FFY 2007 suggestion to send a representative to each other’s SRC meeting. This suggestion focused on increasing collaboration on critical issues, especially legislative issues that impact individuals with disabilities in the Commonwealth.

Response 16:

DBVI supports this initiative. During FFY 2009, the SRC of both agencies (DBVI and DRS) voted to select a member to attend the other agency’s SRC meeting as a non-voting member. During FFY 2010, a member from the DBVI and DRS SRCs continued to attend the other agency’s meetings.

Funds are allocated to sponsor associated travel expenses for the DBVI SRC liaison attending a DRS SRC meeting.

Issue 17:

Responses requested by the SRC to the comprehensive needs assessment recommendations are included on the SRC quarterly agenda for review and discussion.

Response 17:

The 13 recommendations from the comprehensive needs assessment final report were forwarded to the SRC for review prior to its March 2008 meeting. DBVI and the SRC continued to identify and implement action items and strategies to address these recommendations during FFY 2008, 2009, and 2010. Every quarter, DBVI reports to the SRC on the progress of tasks associated with the recommendations.

The following reflect responses or actions to the 13 recommendations:

• DBVI will develop a Mentoring program. During FFY 2009, a workgroup comprised of SRC members and DBVI staff developed a Mentoring program scheduled to start the summer of 2010. During the spring of 2009, DBVI disseminated information to DBVI regional offices and educational coordinators about a newly developed year-long Mentoring program. The program received two applications for mentors but no applications for mentees even after extending application deadlines. Feedback from individuals reflected individuals may be more interested in short-term mentoring relations.

During FFY 2010, the DBVI Norfolk office initiated a pilot mentoring program at the local level with an emphasis on providing short-term, situation specific mentoring. For example, a VR customer who was struggling to obtain a massage therapist certification was mentored by someone who was certified.

In two DBVI regional offices, formal and information mentoring activities occurred in 2010 and 2011 through adult job clubs and transition programs where adult role models spoke with transition aged students.

• DBVI will encourage consumers and VR counselors to take full advantage of computer labs, interest inventories, job fairs, job clubs in localities, and One-Stop Centers. To meet this goal, DBVI will include VR counselors and regional managers in developing strategies.

• DBVI will train VR staff on functional aspects of various visual impairments and add an appendix to the DBVI VR policy manual addressing VR implications of eye conditions. DBVI provided training during the fall 2008 VR staff meeting, and included within the VR policy manual an appendix entitled “Eye Diseases or Disorders.” During FY 2010, DBVI planned to develop an appendix discussing VR implications of eye conditions; but, the appendix has not been completed. However, the agency is revising the VR Policy Manual and this appendix will be developed subsequent to that revision.

• DBVI policy already provides job coach access to consumers requiring substantial support in performing job functions.

• DBVI currently provides information regarding self-employment to individuals who have the interest, aptitude, and ability to function in a self-employment capacity.

• In the area of transition services to students, DBVI will ensure all transition-aged students and their parents receive information on summer work programs and summer transition program opportunities conducted at VRCBVI.

• During FFY 2010 and 2011, DBVI will establish and fill six part-time job development positions for the primary purpose of job placement. These positions are supported with non-federal funds and will be sponsored for a period of one year.

• DBVI is ensuring individuals with IPEs are provided with assistive technology information and services potentially necessary for them to obtain or maintain employment. DBVI will work with the SRC to consider adding an assistive technology section to the consumer satisfaction survey provided to individual’s when their VR cases are closed. DBVI will include regional managers and VR counselors in the development of strategies to meet this goal.

• DBVI will collaborate with GWU or other consultants to provide “back-to-basics” training to VR counselors. Associated training costs will be covered by the VR In-Service Training Grant.

• In the area of transportation, which is always an area of need for blind or visually impaired individuals, DBVI is unable to independently meet all the transportation needs. Before a consumer’s VR case is closed, VR counselors will help the individual learn to travel independently and locate reliable transportation to and from work.

• In Henrico County, where the Virginia Rehabilitation Center for the Blind and Vision (VRCBVI) is located, public transportation is sorely lacking. In recent years, SRC transition committee members and DBVI partnered to ensure the Greater Richmond Transit Authority bus service would continue to maintain a stop at VRCBVI. The VRCBVI bus stop remains despite state and local budget cuts. The VR director serves on the Virginia Interagency Transportation Council that addresses transportation to rural-based individuals with disabilities.

• At one point, DBVI had developed a marketing committee to increase outreach and service recognition to all Virginia citizens, with a specific emphasis on rural populations. Due to significant budget shortfalls in FFY 2008 and 2009, the DBVI marketing committee was unable to accomplish these goals and has subsequently been disbanded. However, DBVI continues partnering with the Department of Rehabilitative Services at the state and local level to ensure Virginians are aware of potential services available in their home communities. Through various methods, including distribution of DBVI information brochures, DBVI does inform the public of VR services at the local level. DBVI has had representatives at both the Optometric and Ophthalmologic state conventions to disseminate information on DBVI services. Additionally, DBVI is developing an informational letter that will be mailed to the local eye care providers at the regional office level.

.

• During FFY 2009, the SRC appointed two members to serve on a workgroup with DBVI staff to review current DBVI accessibility policies and practices. The workgroup drafted an accessibility policy unanimously supported by the SRC. During 2010, DBVI implemented accessibility polices that build upon the workgroup’s

This screen was last updated on Jun 27 2011 4:23PM by Susan Payne

This agency has requested a waiver of statewideness.

Identify the types of services to be provided by the program for which the waiver of statewideness is requested.

The waiver request should also include:

  • a written assurance from the local public agency that it will make available to the designated state unit the non-federal share of funds;
  • a written assurance that designated state unit approval will be obtained for each proposed service before it is put into effect;
  • a written assurance that all state plan requirements will apply to all services approved under the waiver.

This screen has never been updated.

Describe interagency cooperation with and utilization of the services and facilities of agencies and programs that are not carrying out activities through the statewide workforce investment system with respect to

  • Federal, state, and local agencies and programs;
  • if applicable, Programs carried out by the Under Secretary for Rural Development of the United States Department of Agriculture; and
  • if applicable, state use contracting programs.

Attachment 4.8(b)(1)

Cooperation with Agencies that are not in the Statewide Workforce Investment System and with Other Entities

The Virginia Department for the Blind and Vision Impaired (DBVI) improves customer service delivery through interagency cooperation with various federal, state, and local agencies. This collaboration, which includes the use of services and facilities, is carried out with formal and informal agreements.

DBVI has formal agreements with the following agencies that are not in the Statewide Workforce Investment System:

• The Virginia Department of Behavioral Health and Developmental Disabilities

• Veterans Affairs

• The Virginia Office for Protection and Advocacy

• The Virginia Department of Rehabilitative Services

• The Virginia Department for Deaf and Hard of Hearing

• The Virginia Department of Medical Assistance Services

• The Virginia Department of Education

• The Virginia Department of Aging

• The Department of Social Services

The Commonwealth of Virginia (Section 2.2-1117 of the Code of Virginia) has a state use contracting program for services, articles and commodities performed or produced by persons, or in schools or workshops, under the supervision of the Department for the Blind and Vision Impaired (DBVI). This section of the code refers to the good manufactured by the Virginia Industries for the Blind which is under the supervision of DBVI.

In addition, Section 2.2-1118 of the Virginia Code allows for the purchase of items or services from Community Rehabilitation Providers (known as Employment Service Organizations in Virginia) without competitive procurement with certain requirements.

This screen was last updated on Jul 27 2011 3:57PM by Susan Payne

  • Describe the designated state unit's plans, policies, and procedures for coordination with education officials to facilitate the transition of students with disabilities from school to the receipt of vocational rehabilitation services, including provisions for the development and approval of an individualized plan for employment before each student determined to be eligible for vocational rehabilitation services leaves the school setting or, if the designated state unit is operating on an order of selection, before each eligible student able to be served under the order leaves the school setting.
  • Provide information on the formal interagency agreement with the state educational agency with respect to
    • consultation and technical assistance to assist educational agencies in planning for the transition of students with disabilities from school to post-school activities, including VR services;
    • transition planning by personnel of the designated state agency and educational agency that facilitates the development and completion of their individualized education programs;
    • roles and responsibilities, including financial responsibilities, of each agency, including provisions for determining state lead agencies and qualified personnel responsible for transition services;
    • procedures for outreach to and identification of students with disabilities who need transition services.

Attachment 4.8(b) (2)

Coordination with Education Officials

The Department for the Blind and Vision Impaired (DBVI) maintains a collaborative relationship with state and local education officials. Interagency partnering includes developing and implementing cooperative agreements with the Virginia Department of Education (DOE) and each local school division. These agreements establish collaboration and coordination efforts to help blind, visually impaired, and deafblind students fully participate in school. The primary goal of these agreements is to transition students from school to work, post-secondary education, and independent living.

The cooperative agreement between DBVI and DOE identifies each agency’s respective and joint responsibilities. DOE is the lead agency assuring eligible students with disabilities receive free appropriate public education.

DBVI prepares and delivers a program of special education services in addition to those provided in the public school system. DBVI works with students eligible for vocational rehabilitation (VR) services and school systems to plan and provide services to students.

This state-level cooperative agreement specifies that DBVI:

• Assists DOE staff and other facilities with developing “child find” efforts to identify and locate students who are blind, visually impaired, and deafblind;

• Assists DOE staff to plan for the assistive technology needs of eligible students;

• Assists DOE staff in planning for Virginia’s statewide testing program;

• Invites DOE staff to DBVI meetings that address major issues affecting children who are blind, visually impaired, and deafblind; and

• Provides information and educational materials defining DBVI services and procedures.

The DBVI education services program director works directly with the DOE and is responsible for:

• Ensuring DBVI education services coordinators serve as liaisons to public schools and parents of children with visual disabilities;

• And, serving on DOE committees where expertise on visual disabilities is needed.

Local cooperative agreements, developed annually between DBVI and each public school division, ensure DBVI will:

• Assist school divisions in identifying children from birth through age 21 who have visual disabilities;

• Provide consultation and technical assistance to help school divisions determine students’ eligibility for services;

• Provide consultation and technical assistance to help students, their parents, and their school divisions develop the student’s Individual Education Plans (IEP); and

• Participate with students aged 14 and older, their parents, and their school division in planning vocational rehabilitation transition programs and services.

Transition services:

• Develop an Individualized Plan for Employment (IPE) before eligible students leave the secondary school setting;

• Provide core vocational guidance and counseling; and

• May include vocational evaluation, low vision services, job shadowing, and paid and unpaid work experiences, including the DBVI Summer Work program and other potential community work experiences.

DBVI is a member of Virginia’s Intercommunity Transition Council (VITC). VITC provides opportunities to coordinate transition planning and services for youth who have disabilities with leaders in education, rehabilitation, and other adult service agencies. The VR director represents DBVI on the VITC.

DBVI also collaborates with DOE, the Department of Rehabilitative Services (DRS), and other stakeholders to develop and implement an annual Transition Forum.

DBVI has signed the Commonwealth of Virginia Plan of Coordinated Transitional Services for Youth and Young Adults with Disabilities, often referred to as Virginia’s Transition Plan. The plan serves to strengthen transition services for youth with disabilities across Virginia by ensuring individualized transition planning and service opportunities. The plan is based on the premise that coordination of services assists students in achieving productive adult lives.

DBVI conducts outreach aimed toward students and their families by using the agency case management system to identify students who are turning age 14. The parents of these students are contacted via mail and provided with general information regarding VR services and the name of a VR counselor from their locality. Within ten days of the date on the letter, the VR counselor makes contact with the student and their parents to discuss VR services. These students, along with eligible students referred to the VR program, may receive vocationally oriented services while in high school. Based on an individual student’s needs, these services may include, but not necessarily be limited to:

• Vocational guidance and counseling;

• Vocational exploration, evaluation, and assessments;

• Rehabilitation technology evaluation;

• Adjustment to blindness training;

• The Summer Adjustment Program at the Virginia Rehabilitation Center for the Blind and Vision Impaired (VRCBVI);

• The College Preparatory Program at VRCBVI;

• A Transition Seminar; and

• A Summer Work Program.

The DBVI Education Services and Vocational Rehabilitation programs serve a much larger group of students with visual disabilities than are identified under Section 618 (b) (3) of the Education of the Handicapped Act Amendment of 1983. Some students, whose vision is their secondary disability, are identified by the local school divisions and DOE under other disability categories.

This screen was last updated on Jun 28 2011 9:58AM by readonly

Describe the manner in which the designated state agency establishes cooperative agreements with private non-profit vocational rehabilitation service providers.

Attachment 4.8(b)(3)

Cooperative Agreements with Private Non-profit Vocational Rehabilitation Service Providers

Through an interagency agreement between the Department for the Blind and Vision Impaired (DBVI) and the Department of Rehabilitative Services (DRS), DBVI may purchase services from one or more of the Community Rehabilitation Services programs (CRPs) approved by DRS.

CRPs are private non-profit organizations providing services such as work evaluation, work adjustment, job coach training services, and integrated and non-integrated employment for persons with significant disabilities. While some CRPs in Virginia offer services and support in integrated work settings, most employment outcomes achieved through CRPs are in non-integrated settings with consumers receiving non-competitive wages.

The majority of the CRP work evaluation, work adjustment, and job-coach training services purchased by DBVI are for persons with multiple disabilties who require intensive services and supports. DBVI will not use funds under the establishment authority to establish, develop, or improve these private non-profit CRPs.

This screen was last updated on Jun 30 2010 11:22AM by Susan Payne

Describe the efforts of the designated state agency to identify and make arrangements, including entering into cooperative agreements, with other state agencies and other appropriate entities in order to provide the following services to individuals with the most significant disabilities:

  • supported employment services; and
  • extended services.

Attachment 4.8(b)(4)

Evidence of Collaboration Regarding Supported Employment Services and Extended Services

DBVI and the Department of Behavioral Health and Developmental Disabilities (DBHDD) maintain an interagency agreement ensuring extended supported service for blind, deafblind, or visually impaired individuals with mental disabilities as long as funds are available. Services are provided through local community service boards (CSBs) receiving targeted funds for extended employment services. These CSBs sign individual agreements verifying available funds for ongoing support for blind, deafblind, or visually impaired individuals with mental disabilities.

Virginia continues to appropriate state funds for extended employment services to individuals with physical disabilities. Blind, deafblind, and visually impaired individuals, who also have a secondary physical or mental disability, will have supported employment available as an employment outcome in FY 2012.

Natural supports will be incorporated for extended services based on the individualized needs of the consumer. The use of natural supports and other extended support services assist blind, deafblind, and visually impaired individuals maintain employment. Currently, DBVI has two deafblind specialists providing extended support services to deafblind consumers. The salaries of these individuals are funded with state general funds.

DBVI requires a memorandum of understanding (MOU) with providers of extended employment support services. The MOU is required prior to the use of Title VI, Part B funds.

This screen was last updated on Jun 28 2011 10:00AM by readonly

Data System on Personnel and Personnel Development

Attachment 4.10

Comprehensive System of Personnel Development

DBVI maintains a Comprehensive System of Personnel Development (CSPD) to meet immediate and long-range training and staffing needs.

Personnel Development

In 2012, DBVI will continue several key workforce activities focusing on improving services and developing and maintaining collaborative partnerships with individuals receiving services. DBVI workforce planning includes:

• Analyses of the changing workforce;

• Analyses of demographic information and agency staffing;

• Assessment of future needs;

• Determination of gaps between current and future staffing needs;

• Continuing to update the DBVI succession plan with the input of all staff to ensure DBVI can close staffing gaps and meet future staffing needs to best serve its consumers; and

• Providing oversight of implementation of the DBVI succession plan.

In April 2009, DBVI implemented the agency succession plan. This two-year leadership development program entitled “Investing in Our Workforce” is available to all DBVI classified staff. The program has two components. The first, "Managing Virginia’s Program,” is an 18-month, self-paced on-line program consisting of 54 one-hour training modules. Participants complete modules at their own pace. The second component, “Managing the DBVI Program,” is a two-year program of monthly one-hour classes conducted via videoconferencing. The “Investing in Our Workforce Program” will continue through 2011 with the initial training group completing the program in March 2011.

During FFY 2009 and into FFY 2010, DBVI staff traveled to a site away from their offices to access videoconferencing equipment to participate in the “Investing in Our Workforce Program.” DBVI used ARRA funds to purchase new videoconferencing equipment for five regional offices and the DBVI headquarters complex.

Qualified Personnel Needs

DBVI has assessed the number and type of personnel needed by the agency to provide VR services for 2011 through 2016. Personnel projections are based on an estimate of the number of DBVI personnel expected to retire or leave state service, assessment of personnel job functions, and the projected number of individuals to be served, including those with significant disabilities. Projections are based on the number of individuals served during FFY 2009.

Over the next five years, DBVI expects nine VR service personnel will retire. These retirements could include two vocational rehabilitation counselors, two professional staff at the VRCBVI, and up to five VR administrators, including program directors and regional managers.

Incorporating a multi-disciplinary approach to provide VR Services, DBVI will maintain regional offices in Bristol, Roanoke, Staunton, Richmond, Fairfax, and Norfolk. DBVI headquarters and the Virginia Rehabilitation Center for the Blind and Vision Impaired (VRCBVI) are located in Richmond.

DBVI projects approximately 137 full-time and 14 part-time staff will be needed to provide services to individuals receiving VR services in 2012. Staffing will include

• One deafblind program director and one deafblind specialist;

• Five full-time and one part-time rehabilitation technology specialists;

• Six regional managers providing direct supervision to VR counselors and other field staff;

• Fourteen professional positions at headquarters consisting of two program evaluators and support team members, clerical positions, and administrators;

• Fifteen full-time clerical staff in the regional offices;

• Six job development assistants in the regional offices;

• Eighteen VR counselors; and

• Twenty-six classified full-time and thirteen part-time positions at the VRCBVI. The twenty-six classified positions include instructors, vocational rehabilitation counselors, orientation and mobility (O&M) specialists, rehabilitation technology specialists, nurses, work evaluators, clerical, and three administrators. The thirteen part-time positions include instructional staff, administrative support staff, drivers and six part-time dorm staff.

Additionally, 23 rehabilitation teachers, six education services coordinators, and 14 orientation and mobility instructors in the regional field offices are available to provide as needed ancillary services to VR customers.

 

Row Job Title Total positions Current vacancies Projected vacancies over the next 5 years
1 Deaf Blind Program Director 1 0 0
2 Deaf Blind Specialist 1 0 0
3 Rehabilitation Technology Specialists 6 0 0
4 Regional Managers 6 0 0
5 Professional Position at Headquarters 14 1 5
6 Clerical Staff Regional Offices 15 0 0
7 Job Development Specialist 6 2 0
8 Vocational Rehabilitation Counselors 18 0 2
9 VRCBVI Classified Positions Full and Part Time 49 0 2
10 Ancillary Service Staff 23 0 0

 

Academic Preparation Programs in VA

Virginia has two accredited schools offering degree programs in vocational rehabilitation. The degree programs at Virginia Commonwealth University (VCU) in Richmond and George Washington University (GWU) in Washington D.C. fulfill CSPD requirements. Annually, DBVI gathers data from VCU and GWU on the number of students enrolled in VR programs and the number of students graduating with VR certification or licensure. This information helps DBVI anticipate and plan for short-term and long-term personnel shortages

In academic year 2010 (Fall 2009 through August of 2010), VCU graduated 56 students whose tuition was funded through a grant from the Rehabilitation Services Administration (RSA) for Distance Learning Students. Three of those students graduated in December of 2009. During that academic cycle, VCU had 18 students whose tuition was funded through an RSA Long Term Training Grant in Rehabilitation Counseling. Five of those students graduated in December 2009.

The grant, which ended in May 2010, was used primarily to support on-campus students. In December 2010, 17 students who were eligible to take the Certified Rehabilitation Counselor (CRC) examination graduated from VCU with a Master of Science degree. Two graduates from the Post-Master’s Certificate program are eligible to take CRC examination. In May 2011, 23 students who graduated with a Master of Science will be eligible to sit for the CRC examination. Two students graduated from the Post-Master’s Certificate program. In August 2011, VCU expects 8 CRC eligible students to graduate with a Master of Science degree.

In the 2010 academic year, 27 CRC eligible students earned a Master of Arts in Rehabilitation Counseling from the GWU Graduate School of Education Counseling.

Their coursework included on-campus Human and Organizational Studies, distance CSPD programs and distance non-CSPD programs. Twelve students obtained Master of Arts in Clinical Mental Health Counseling from the on-campus GWU Graduate School of Education Counseling. Twenty-eight graduates earned Master of Arts in School Counseling from the on-campus GWU Graduate School of Education Counseling. Nineteen students graduated from the GWU Distance Education program with a Master of Arts in Rehabilitation Counseling.

In FFY 2010, each of DBVI’s 18 counselors held a Master’s Degree in either VR Counseling or in a closely related field. This staffing resulted from DBVI’s close proximity to VCU and GWU and its successful national recruiting. DBVI collaborates with those universities on internship opportunities for students interested in VR counseling careers.

 

Row Institutions Students enrolled Employees sponsored by agency and/or RSA Graduates sponsored by agency and/or RSA Graduates from the previous year
1 Virginia Commonwealth University 0 0 74 8
2 George Washington University 0 0 0 46
3 0 0 0 0
4 0 0 0 0
5 0 0 0 0

 

Professional Preparation Programs and Qualifications in Related ServicesPersonnel Development

In 2012, DBVI will continue several key workforce activities focusing on improving services and developing and maintaining collaborative partnerships with individuals receiving services. DBVI workforce planning includes:

• Analyses of the changing workforce;

• Analyses of demographic information and agency staffing;

• Assessment of future needs;

• Determination of gaps between current and future staffing needs;

• Continuing to update the DBVI succession plan with the input of all staff to ensure DBVI can close staffing gaps and meet future staffing needs to best serve its consumers; and

• Providing oversight of implementation of the DBVI succession plan.

In April 2009, DBVI implemented the agency succession plan. This two-year leadership development program entitled “Investing in Our Workforce” is available to all DBVI classified staff. The program has two components. The first, "Managing Virginia’s Program,” is an 18-month, self-paced on-line program consisting of 54 one-hour training modules. Participants complete modules at their own pace. The second component, “Managing the DBVI Program,” is a two-year program of monthly one-hour classes conducted via videoconferencing. The “Investing in Our Workforce Program” will continue through 2011 with the initial training group completing the program in March 2011.

During FFY 2009 and into FFY 2010, DBVI staff traveled to a site away from their offices to access videoconferencing equipment to participate in the “Investing in Our Workforce Program.” DBVI used ARRA funds to purchase new videoconferencing equipment for five regional offices and the DBVI headquarters complex.

DBVI recognizes the importance of having well-trained personnel providing additional services to VR consumers.

DBVI will reimburse VR counselors and O&M specialists for fees required to obtain certification. Although DBVI rehabilitation teachers are not required to obtain certification, DBVI provides financial assistance to rehabilitation teachers who become certified.

DBVI supports VR staff in obtaining the Commission on Rehabilitation Counselor Certification (CRCC). Within DBVI’s 18 member VR staff, some Counselors have the Certified Rehabilitation Counselor (CRC) while others have either met the CRC course requirements or are eligible to take the CRCC exam. Four of the six regional managers have either their CRC or Certified Vocational Evaluator credential.

DBVI has 18 full time classified O&M instructor positions, nine of which are vacant. Eight of the nine individuals working as O&M specialists hold a nationally recognized O&M certification and 1 is certifiable. DBVI encourages uncertified instructors hired before January 2003 to pursue certification.

Recruitment and Selection of Staff, Including Minorities

DBVI maintains a Personnel Policies Handbook containing procedures for recruiting, advertising, screening applications, interviewing, hiring decisions, and applicant notification. DBVI specifically emphasizes advertising geared to attract qualified minorities, females, and individuals with disabilities.

DBVI supports recruiting and hiring qualified blind people to provide rehabilitation services. DBVI provides job announcements directly to consumer groups, News line, the National Federation of the Blind, and the American Council of the Blind central offices.

To attract minorities to rehabilitation careers, DBVI collaborates with historically black colleges and universities for recruitment. DBVI maintains a cooperative agreement with Norfolk State University to allow students to complete internships with DBVI. Additionally, DBVI provides or sponsors VR staff training to improve cultural awareness and sensitivity.

DBVI sponsors eligible blind and vision impaired individuals attending one of the Commonwealth of Virginia’s five historically black colleges and universities: Hampton University in Hampton, Norfolk State University in Norfolk, St. Paul’s College in Lawrenceville, Virginia State University in Petersburg, and Virginia Union University in Richmond. DBVI maintains contact with these schools through VR consumers, counselors, the Human Resources office, and other agency staff. DBVI will continue to expand its outreach activities with these colleges and universities.

 

DBVI has adopted, as a minimum hiring standard, the educational standards established by the Commission of Rehabilitation Counselor Certification (CRCC) and supports counselors in becoming Certified Rehabilitation Counselors (CRC). For the past 11 years, all of DBVI’s VR Counselors and Regional Managers have met the CRCC education standards. Currently, 11 VR Counselors and four Regional Managers are Certified Rehabilitation Counselors.

DB VI’s hiring practice if there are no applicants meeting the educational standards adopted by DBVI for VR Counseling positions, is to re-advertise until qualified applicants are identified.

DBVI orientation and mobility (O&M) specialists hired after January 2003 are required to be certified by either the Academy for Certification of Vision Rehabilitation and Education Professionals or the National Blindness Professional Certification Board.

DBVI maintains a Personnel Policies Handbook containing procedures for recruiting, advertising, screening applications, interviewing, hiring decisions, and applicant notification. DBVI specifically emphasizes advertising geared to attract qualified minorities, females, and individuals with disabilities.

 

Training Needs Assessment and Individual Training Plans

DBVI annually conducts a comprehensive training needs assessment to assist VR staff and supervisors identify training areas provided with In-Service Training Grant Funds. The 2010 In-Service Training Needs Assessment Survey was e-mailed to 49 employees of DBVI and VRCBVI including six regional managers, 18 vocational rehabilitation counselors, five rehabilitation engineers, 18 VRCBVI employees (Instructors, Rehabilitation Engineers, Vocational Evaluators, etc.) and two management analysts.

Training needs identified in FFY 2010 included:

• Eye Disease, Medical, Functional & Environmental Aspects of Disabilities

• Assistive Technology

• Technical Training/Certification: (AWARE, JAWS, eVA, Microsoft, etc.)

• Job Development, Placement & Referral Services

• Effective Writing: Reports/Resumes/Rehabilitation Plan

• Deaf-Blind Services

• Best Practices for Adult Training

• SSI/SSDI/SSA Training at CSAVR

• Vocational Exploration

• Informed Choice

• Vocational Consultation & Services for Employers

• Americans with Disabilities Act of 1990 as amended (ADA)

• Foundations, Ethics and Professional Practices

• Job Readiness Assessment

• Vocational Guidance & Individual Counseling

• Vocational Evaluation

• Ticket to Work

• Stress Management

• Comparable Benefits

• Program Evaluation & Quality Assurance

• Group & Family Counseling

• Management/Supervisory Skills

• Vendor Training for PC Equipment/Software Technology Management

• Transition Services

• Rehabilitation Act of 1973 as amended

• Workforce Investment Act of 1998 (WIA)

• Case & Caseload Management

• Computer Literacy & Internet Skills

• Multicultural, Multilingual & Psychosocial Issues in Counseling

• Grant Writing

• Communication & Social Interaction Skills

• Disability Related Augmentative Skills Training

• Economic Impact Studies & Budgeting

• Order of Selection

• Comprehensive Statewide Needs Assessment

• Reader/Interpreter/Personal Attendant Services

DBVI Employee Work Plans (EWPs) are developed by the employee and supervisor to identify individual training needs. Additionally, DBVI uses staff EWPs to identify statewide training needs, implement training recommendations, provide cost-efficient training programs, and obtain feedback on the quality of various staff training programs.

In-Service Training Grant

DBVI develops and submits a required In-Service Training Grant Application to the Rehabilitation Services Administration (RSA). All grant activities ensure all VR program employees are properly trained to meet CSPD requirements. The grant’s major objective is to increase VR staff competencies in providing quality VR services to individuals with visual impairments. The current grant emphasizes training in the following areas:

• Enhancing recruitment and retention of qualified personnel, succession planning, and leadership development by updating VR core skills, and advancing leadership skills;

• Improving performance in the use and knowledge of technology, including low vision devices;

• Providing the most appropriate adaptive equipment to facilitate employment for blind and visually impaired individuals;

• Improving the recording, managing, and reporting of data to more effectively manage caseloads using the Integrated Case Management System;

• Enhancing knowledge, skill, and ability to work with targeted populations of individuals, including those who are deafblind, have multi-disabilities, and students transitioning from high school to post-secondary activities such as college, training, and work; and

• Enhancing understanding of the Workforce Investment Act, including Title IV (1998 Amendments and subsequent amendments to the Rehabilitation Act), the Americans with Disabilities Act, and SSDI/SSI legislation, including Ticket to Work.

During 2010, VR counselors, regional managers, administrative staff, management analysts, and rehabilitation engineers received training during the course of the grant cycle. As a result of the various training opportunities, DBVI

• established a monthly VR TeleConnect which facilitates networking among VR counselors;

• revised and clarified policies and procedures regarding the Randolph Sheppard Manager Program;

• increased staff knowledge base of State Rehabilitation Council roles and functions;

• developed an increased understanding of the significant role of informed choice in the primary partnership between consumers and VR Counselors in the provision of VR services;

• increased staff knowledge of the Americans with Disabilities Act (ADA),

• increased staff understanding of the DBVI budgeting process resulting in Regional Managers and VR Counselors assisting in projecting expenses and developing the budget for the VR program; and

• improved understanding of Social Security Work Incentives and how to use the Work WORLD - Decision Support Software for benefits planning and vocational goal setting.

Orientation and Training for New Staff

DBVI’s CSPD includes a required Orientation to Blindness training program for new agency employees. New employees spend three days at VRCBVI to experience training with consumers currently receiving services. Training with a blindfold and exposing new employees to the “skills of blindness” are important features of this orientation. The goal is to ensure new employees develop a positive attitude toward blindness and the capabilities of blind individuals.

Summary

During FFY 2012, personnel development will continue as one of DBVI’s highest priorities. The procedures and activities outlined in this section were developed to ensure DBVI has an adequate supply of qualified rehabilitation professionals and paraprofessionals providing VR services to eligible Virginians who are blind or vision impaired.

 

Interpreters

Deafblind individuals and persons who do not speak English are provided translators by DBVI during the application and receipt phases of VR services.

 

Collaboration with Education Services

VR Counselors routinely partner with students, their families, and teachers to ensure eligible students aged 14 to 21 receive vocational rehabilitation services. In response to the Individuals with Disabilities Education Act (IDEA), DBVI’s education coordinators provide support and technical assistance at the local level to itinerant teachers for the visually impaired. The goal is to further students’ involvement in academics and extracurricular school activities. Each of the six education coordinator positions is located in a regional office. Education Coordinators have graduate level training and participate with VR staff in joint training initiatives per DBVI’s Personnel Development Plan.

Transition Services

DBVI maintains a cooperative agreement with the State Department of Education (DOE) that identifies each agency’s transition responsibilities. The vision of the cooperative agreement is consistent with the IDEA and the Rehabilitation Act of 1973, as amended, and ensures visually impaired students leaving public schools have the opportunity to participate in meaningful and productive post-secondary lives. DBVI’s education services coordinators and VR counselors, itinerant public school teachers for the visually impaired and other service providers participate in training opportunities at the annual Transition Forum, and classes or workshops provided at the local level. When budget allows, DBVI sponsors an annual Workshop on Blindness and Visual Impairments.

This screen was last updated on Jul 27 2011 2:53PM by Susan Payne

Provide an assessment of the rehabilitation needs of individuals with disabilities residing within the state, particularly the vocational rehabilitation services needs of:

  • individuals with most significant disabilities, including their need for supported employment services;
  • individuals with disabilities who are minorities;
  • individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program; and
  • individuals with disabilities served through other components of the statewide workforce investment system.

Identify the need to establish, develop, or improve community rehabilitation programs within the state.

Attachment 4.11(a)

Results of Comprehensive Statewide Assessment of the Rehabilitation Needs of Individuals with Disabilities and Need to Establish, Develop, or Improve Community Rehabilitation Programs

During FFY 2009, 2010, and 20100, DBVI will conduct a full comprehensive statewide needs assessment (CSNA) of rehabilitation needs of individuals with disabilities. To identify needs, DBVI establishes, develops, or improves community rehabilitation programs as required by the Rehabilitation Act of 1973, as amended. To fulfill these tasks, DBVI refers to the RSA’s Model CSNA Guide for guidance and receives technical assistance from the George Washington University Technical Assistance and Continuing Education (TACE).

DBVI and the State Rehabilitation Council (SRC) will partner to conduct the CSNA.

The DBVI CSNA will be a quantitative and qualitative assessment of the vocational rehabilitation needs of blind, deafblind, and visually impaired individuals age 14 and older. Specifically, DBVI and the SRC will focus on determining the needs of : 1) individuals with most significant disabilities, including their needs for supported employment services; 2) individuals who are minorities, including individuals who have been unserved or underserved; and 3) individuals who are served through other components of the Virginia’s statewide workforce development system. DBVI also will assess the need to establish, develop, or improve community rehabilitation programs that potentially serve blind, deafblind, and visually impaired individuals.The data gathered in the CSNA will help form the basis of a plan of action DBVI and the SRC will take to better address the job development and other needs identified in the needs assessments such as actively promoting the agency’s Summer Work/Experience program, work to maximize the availability of blind mentors, develop strategies to ensure that supported employment is utilized more as an employment option and implement strategies to improve outreach services to unserved and underserved populations. Enhancing services and improving the infrastructure at VRCBVI would significantly enrich the evaluation and training experience of students coming to VRCBVI for vocational rehabilitation services. Some actions such as renovation of the VRCBVI physical plant have already been identified and are reflected in State plan attachments 4.11(c)(1) and 4.11(d).

CSNA Work Plan

DBVI and the SRC have developed a three-year work plan which breaks down discrete assessment activities including: 1) identification of populations to be assessed; 2) development of data collection strategies; 3) determination of CSNA timeframes and action steps; and 4) identification of key staff and stakeholders who will assist with developing, implementing, and analyzing the CSNA and make recommendations. The entire needs assessment will be conducted over a three-year period.

Year One - 2010

2010 activities include developing a State Profile using existing data sources. Data collection strategies include identification and analysis of internal DBVI data, external VR agency data obtained from the RSA MIS website (http://rsa.ed.gov/MIS/choose.cfm) and other external disability statistics from state and national sources.

Review and analysis of internal data will include: client-level data extracted from DBVI’s AWARE system, agency standards and indicators performance data, the 2009 RSA Monitoring report, RSA-2 and RSA-911 data, public comment, the state plan, Virginia Registry of the Blind data, and the SRC annual report.

External data will be gathered by reviewing available information from state and national disability/advocacy organizations and national foundations and locating and compiling available information from state education and human service agencies. Sources of national-level disability statistics include, but are not be limited to, the American Community Survey (ACS), the Current Population Survey (CPS) , the Behavioral Risk Factor Surveillance Survey (BRFSS), and other data from the U.S. Census Bureau. A targeted review of available research literature on rehabilitation needs also will be conducted.

Summary of the Year One Review of Secondary Data

In Year One of the triennial CSNA, DBVI focused on a review of available survey and administrative data to determine the extent to which these data could inform key questions regarding the vocational rehabilitation (VR) service needs of individuals with disabilities living in Virginia. The Year One secondary data review revolved around a number of specific questions on the size and demographic characteristics of Virginia’s blind and vision-impaired population, specific minority populations and other potentially underserved groups, and comparisons between these groups and similar cohorts in the population of individuals served by DBVI.

Available data suggest DBVI serves less than two percent of all working-age blind and vision-impaired Virginians in any one year. While this seems like a small percentage, it is crucial to note several factors may influence this number, including: (1) major differences between the very broad definitions of vision impairments used by some secondary data sources and the very specific criteria used by DBVI to determine eligibility for VR services; (2) the number of blind and vision-impaired Virginians who do not need VR services is unknown (e.g., because they are currently employed, retired from the workforce or not interested in working); and (3) the thousands of individuals who have been served by DBVI in the past, but who do not currently have open VR cases.

The available secondary data suggest White and Black/African-American individuals, as well as those living in rural areas, are not underserved. However, there are some data suggesting several groups may be unserved or underserved by DBVI, including blind and vision-impaired American Indians, Asians, and Pacific Islanders, individuals whose primary language is not English, and older workers. There also is a possibility transition-age students who are blind and vision impaired may be underserved by both Virginia’s public school systems and DBVI. For each of these potentially underserved groups, additional data will need to be collected to better assess the extent of unmet need for VR services.

The existing secondary data on other potentially underserved groups, including blind and vision-impaired individuals with multiple disabilities and veterans with vision impairments, are too limited to make any suppositions about the size of these populations, much less to determine the extent of unmet needs for VR services. Therefore, it will be necessary to collect additional information on the prevalence and nature of other disabling conditions among Virginians who are blind or vision-impaired, and the prevalence of vision impairments among Virginia veterans, as well as the extent of unmet need for VR services in these two groups.

Year Two - 2011

The focus in 2011 will be obtaining stakeholder input to help define issues, goals, and strategies related to the needs of blind, deafblind, and vision impaired individuals.

Activities will include developing and implementing one or more surveys to gather input from current and former consumers of services, DBVI VR staff, Community Rehabilitation Providers (CRP), representatives from Virginia’s workforce system, and representatives of unserved or underserved populations.

DBVI will use focus groups, along with routine public meetings, to gather input from the SRC, business, service providers, consumer advocacy groups, VR staff, and other interested individuals. DBVI also will review and analyze existing consumer satisfaction surveys.

Another aspect of Year Two activities will be key informant interviews designed to gather expert opinions of related agency and service leaders.

Conducted in person or via telephone, these interviews will gather information from vocational rehabilitation, the state development disabilities and mental health systems, community rehabilitation providers, business, and representatives from the workforce investment system.

Summary of Year Two Activities

During Year Two of DBVI’s CSNA, the agency worked with DRS to determine areas where the two agencies might collaborate in developing and implementing survey instruments to be sent to consumers and other interested stakeholders. While the two agencies did collaborate to develop survey instruments, ultimately, it was decided each agency would send separate surveys to its individual stakeholders.

DBVI developed four survey instruments sent to more than 600 individuals. Survey recipients were consumers of services, DBVI staff, employers of consumers who had received services from DBVI, and other interested stakeholders. Consumers and employers were identified using the AWARE Case Management system.

For the purpose of the DBVI CSNA, interested stakeholders included:

1. Centers for Independent Living

2. Blind, Vision Impaired and Deafblind Advocacy Groups

3. Brain Injury Organizations

4. Provider of Services to TANF population

5. Community Services Boards

6. Virginia Workforce Centers

7. Community Rehabilitation Programs

8. Woodrow Wilson Rehabilitation Center

9. Department of Rehabilitation Services

10. Low Vision Examiners

11. State Rehabilitation Council

12. Itinerant teachers for the blind, vision impaired and deafblind

13. Veterans Administration

14. Virginia Board for People with Disabilities

15. Virginia Department for the Aging

16. Others

Each survey included a cover letter explaining the purpose of the survey, timelines for return of the survey and a self-addressed stamped envelope. Additionally, each individual identified to receive a survey was sent a reminder requesting return of the survey.

Consumer surveys included questions regarding the number of times the consumer had received services, what types of services DBVI had provided, and identification of the consumer’s visual impairment, other disabling conditions, minority status, and geographic location. Survey questions also prompted consumers to rate their experience in receiving provision of specific DBVI VR services, counselor sensitivity, counselor knowledge and understanding, and the consumer’s employment status. Consumers were asked to rate the most significant barriers they experience when trying to obtain or maintain employment and independence. Finally, consumers were asked for their comments and suggestions for how DBVI could improve services.

DBVI staff were asked to identify their positions within DBVI, the number of years they had been providing services to blind, visually impaired, or deafblind consumers, to rate by significance the impact of 20 VR services on successful employment outcomes, and to offer ideas regarding additional services that would assist consumers in accomplishing their vocational goals. Other survey questions included topics such as identifying most significant barriers to employment, identifying unserved and underserved consumers based upon disability, geographic location, and socio-economic status. Staff were asked to assist with identifying unserved and underserved individuals and where there was a need to establish or improve Community Rehabilitation Provider and services. Finally, staff were asked to identify ways to improve DBVI services.

Employers were asked to self-identity their type of business, years spent in the business, and positions they held. Additionally, they were asked which factors most strongly influence hiring of individuals who are blind, visually impaired, or deaf blind and which concerns most strongly influence their hiring of these same individuals. Employers also were asked what type of services or supports they might require in order to hire blind, visually impaired or deafblind individuals. Finally, they were asked to rate their experiences with DBVI and who in their businesses would be the best contact for DBVI in future job placement of individuals who are blind, visually impaired or deafblind.

Other stake holders were asked to self-identify the population of individuals with disabilities they represent, the number of years they had in working with consumers, and how many referrals they receive on behalf of blind, visually impaired, and deaf blind they receive from DBVI. They were asked questions, similar to those posed to DBVI staff, on identifying unserved or underserved populations that might require VR services. Stake holders also were asked to rate their overall experience with DBVI.

Year Two activities have not been completed by DBVI. While survey groups have been identified and surveys have been sent to those individuals, DBVI has not fully analyzed the CSNA Year Two data.

Year Three - 2012

In the final year (2012) of the CSNA, DBVI will analyze findings from data and information obtained in years one and Two. The primary goals in writing the CSNA report will be incorporating the analysis of findings, developing and prioritizing recommendations with SRC assistance and using those priorities to form the DBVI State plan goals, priorities, and strategies.

Personnel Resources

DBVI will conduct the CSNA using internal staff, including the Vocational Rehabilitation Director, the Vocational Rehabilitation Compliance and Customer Satisfaction Analyst, and the Agency’s Senior Management Analyst. The agency Commissioner and Deputy Commissioner also will provide guidance and support. Other internal staff resources will include representatives from IT, regional field offices, and administrative assistants.

External resources will include a paid consultant, the SRC, the George Washington University TACE, and representatives from other state agencies, as needed.

This screen was last updated on Jul 27 2011 3:57PM by Susan Payne

Attachment 4.11(b)

Annual Estimates of Individuals to be Served and Cost of Services

DBVI projects 1,322 individuals will receive vocational rehabilitation (VR) services during FFY 2011. Approximately 24 of those individuals will receive supported employment services provided under Part B of Title VI of the Act. During FFY 2012, an estimated 1,454 individuals will be served by the DBVI VR program; thirty of those individuals are expected to receive supported employment services.

During FFY 2010, DBVI expended $2,509,717 in case service funds for VR services to eligible individuals. Another $27,525 of Title VI, Part B funds were spent on time-limited services for individuals in supported employment.

During FFY 2011, $2,760,771 in case service funds are scheduled to purchase VR services for eligible individuals. Additionally, $55,528 of Title VI, Part B funds are scheduled to purchase time-limited services for individuals in supported employment.

During the last quarter of FFY 2004, DBVI initiated an order of selection (OOS) with three categories. At any given time, DBVI’s closing of OOS categories does not impact the number of individuals served under Part B of Title VI or the projected supported employment funds.

During FFY 2010, DBIV provided services to individuals in all three categories. DBVI has no plans to close categories in FY 2012.

$3,150,000 are projected to purchase case services in FFY 2012 with all OOS categories remaining open. DBVI anticipates to expend approximately $60,000 dollars in federal and non federal funds for supported employment.

Category Title I or Title VI Estimated Funds Estimated Number to be Served Average Cost of Services
Order of Selection Categories 1,2,3 Title I $3,150,000 1,454 $2,166
Supported Employment Services Title VI $60,000 30 $2,000
Totals   $3,210,000 1,484 $2,163

This screen was last updated on Jun 28 2011 11:18AM by readonly

The goals and priorities are based on the comprehensive statewide assessment, on requirements related to the performance standards and indicators, and on other information about the state agency. (See section 101(a)(15)(C) of the Act.) This attachment should be updated when there are material changes in the information that require the description to be amended.

  • Identify if the goals and priorities were jointly developed and agreed to by the state VR agency and the State Rehabilitation Council, if the state has a council.
  • Identify if the state VR agency and the State Rehabilitation Council, if the state has such a council, jointly reviewed the goals and priorities and jointly agreed to any revisions.
  • Identify the goals and priorities in carrying out the vocational rehabilitation and supported employment programs.
  • Ensure that the goals and priorities are based on an analysis of the following areas:
    • the most recent comprehensive statewide assessment, including any updates;
    • the performance of the state on standards and indicators; and
    • other available information on the operation and effectiveness of the VR program, including any reports received from the State Rehabilitation Council and findings and recommendations from monitoring activities conducted under section 107.

Attachment 4.11(c)(1)

Goals and Priorities

The State Rehabilitation Council (SRC) and the Department for the Blind and Vision Impaired (DBVI) jointly developed seven goals and priorities for the Vocational Rehabilitation (VR) and Supported Employment programs. That joint effort considered public comments, consumer satisfaction survey responses, recommendations from the 2007 comprehensive needs assessments, and the Performance Standards and Indicators for FFY 2007, 2008, and 2009. Goals and Priorities for 2012 include those previously identified by the SRC and DBVI. Additional goals and priorities may be identified through the three-year DBVI Comprehensive Needs Assessment begun in FFY 2010. Until that Assessment is completed in 2013, DBVI will continue to focus mainly on the seven identified through the 2007 needs assessment.

The seven goals and priorities will continue into 2012 and include:

1. Increasing competitive employment outcomes and ensuring high consumer wages in integrated work settings;

2. Passing the annual Standards and Performance Indicators evaluation;

3. Consistently achieving a high level of consumer satisfaction on choice, needs, and good service delivery;

4. Increasing adaptive technology services and keeping abreast of changing technology;

5. Expanding transition services for secondary school students seeking employment and/or post-secondary training;

6. Developing and implementing a Mentoring program for adults and students; and

7. Increasing public awareness of services for the blind in Virginia.

The SRC also assisted DBVI in developing the strategies in Attachment 4.11(d).

This screen was last updated on Jun 28 2011 11:20AM by readonly

  • Identify the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services.
  • Identify the justification for the order.
  • Identify the service and outcome goals.
  • Identify the time within which these goals may be achieved for individuals in each priority category within the order.
  • Describe how individuals with the most significant disabilities are selected for services before all other individuals with disabilities.

Justification for order of selection

Attachment 4.11(c)(3)

Order of Selection

Federal regulations require the Department for the Blind and Vision Impaired (DBVI) Vocational Rehabilitation (VR) program to identify the order individuals will be served when all eligible individuals cannot receive services due to limited program funding. Individuals with the most significant disabilities are served first. DBVI operates an OOS with three service categories and has no plans to eliminate or discontinue operating under an OOS due to uncertain financial resources. DBVI will continue to set aside sufficient funds to purchase services necessary to determine vocational rehabilitation eligibility.

During 2012 the DBVI OOS requirements will include:

1. Closing categories if limited resources prevent DBVI from providing services to individuals who are eligible for VR services.

2. Providing written notification through the VR Program Director to regional offices regarding the date for closing or opening an OOS category.

3. Ensuring an OOS category closure does not apply to individuals who have an Individualized Plan for Employment (IPE) on the category closure date and that the individual’s VR services will be completed with all necessary amendments.

4. Accepting applications for VR services without restrictions and providing assessments for individuals to determine their eligibility for VR services.

5. With the exception of funds for eligibility assessment services, ensuring funds will not be expended for services to individuals who do not meet criteria of the OOS category being served. If an individual does not meet the OOS category being served, a "no cost" IPE cannot be written.

6. Maintaining a waiting list based upon the VR services application date when DBVI cannot serve all eligible individuals in a given category. Individuals eligible for VR services who do not meet the criteria for the OOS category being served and have not requested case closure from application will be placed on the waiting list. Individuals on the waiting will have a completed certificate of eligibility.

7. Ensuring individuals remain on the waiting list until they either meet the criteria of the OOS category being served, the category they are in is being served, or they request their DBVI case be closed.

8. Placing individuals in the most appropriate OOS category based on the individual’s level of vision, number of functional limitations, and duration of services.

9. Ensuring individuals know they may appeal OOS classification or reclassification decisions in accordance with the DBVI’s standard appeal procedures.

 

Description of Priority categories

DBVI’s OOS includes the following three categories.

Category 1 - Eligible Individual with the Most Significant Disabilities: The individual has no functional vision or is significantly visually impaired and has a secondary disability which, in terms of achieving an employment outcome, profoundly limits functioning in two or more major life activities (such as mobility, communication, self-care, interpersonal skills, self-direction, work tolerance or work skills).The individual’s vocational rehabilitation requires three or more VR services over an extended period of time (one year or more).

Category 2 - Eligible Individual with a Significant Disability: The individual has no functional vision or is significantly visually impaired and has a secondary disability which, in terms of achieving an employment outcome, profoundly limits functioning in two or more major life activities (such as mobility, communication, self-care, interpersonal skills, self-direction, work tolerance or work skills). The individual’s vocational rehabilitation requires two or more substantial VR services over an extended period of time (minimum of three months).

Category 3 – All Eligible Individuals: The individual meets basic eligibility criteria for services but is not identified as an individual with a most significant or significant disability as defined in OOS Category 1 or 2.

Definitions for OOS

"Profoundly Limits" - The individual cannot use vision, with or without visual aids, to perform major life activities (such as mobility, communication, self-care, interpersonal skills, self-direction, work tolerance or work skills), and has not acquired the adaptive skills to compensate for the lack of functional vision.

"Severely Limits" - The individual has some functional vision, with or without visual aids, to perform major life activities (such as mobility, communication, self-care, interpersonal skills, self-direction, work tolerance or work skills), and has not acquired the adaptive skills to compensate for the lack of limited functional vision.

 

Priority of categories to receive VR services under the order

Category 1 served first followed by Category 2 which is followed by Category 3.

 

Service and outcome goals and the time within which the goals will be achieved

Goals for individuals to be served in FFY 2012:

DBVI estimates serving individuals in 2012 with all categories for services remaining open and projects $3,210,000 in case service expenditures for all categories, including supported employment federal and non federal funds.

Priority Category Number of individuals to be served Estimated number of individuals who will exit with employment after receiving services Estimated number of individuals who will exit without employment after receiving services Time within which goals are to be achieved Cost of services
1 1,454 180 0 Unknown $3,210,000

This screen was last updated on Jun 28 2011 3:45PM by Susan Payne

Specify the state's goals and priorities with respect to the distribution of funds received under section 622 of the Act for the provision of supported employment services.

Attachment 4.11(c)(4)

Goals and Plans for Distribution of Title VI, Part B Funds

The Department for the Blind and Vision Impaired (DBVI) uses funds received through Title VI, Part B of the Rehabilitation Act of 1973, as amended, to purchase supported employment services (SE). DBVI purchases SE using a fee-for-services structure from a statewide network of about 70 approved SE vendors.

In FFY 2012, DBVI will use Title VI, Part B funds to purchase and provide SE support services for eligible individuals with the most significant disabilities who do not typically benefit from traditional VR services. These support services include job training, situational assessments and/or supplemental assessments that will be provided during the time-limited phase of SE. When necessary to meet an individual’s specific needs, DBVI also may purchase supplemental services.

In the past, DBVI has, on average, expected to spend about $20,000 providing time-limited services for eligible individuals. However, during FY 2012, DBVI anticipates this average cost will be significantly higher based on increased use of supported employment services in FY 2011.

During FFY 2011, DBVI provided 19 individuals with SE services. During FFY 2012, DBVI projects 30 individuals will be served. Most individuals participate in an individual placement model. Although some of those individuals may require services in enclaves, entrepreneurial settings, and mobile crews, DBVI expects most will receive SE through an individual placement model.

During FY 2011 and 2012, DBVI expects to expend all of its available SE funds. However, any unspent funds will be transferred to the Department of Rehabilitative Services (DRS) if they can be used to serve individuals with disabilities.

This screen was last updated on Jun 28 2011 3:48PM by Susan Payne

This attachment should include required strategies and how the agency will use these strategies to achieve its goals and priorities, support innovation and expansion activities, and overcome any barriers to accessing the vocational rehabilitation and the supported employment programs. (See sections 101(a)(15)(D) and (18)(B) of the Act and Section 427 of the General Education Provisions Act (GEPA)).

Describe the methods to be used to expand and improve services to individuals with disabilities.

Identify how a broad range of assistive technology services and assistive technology devices will be provided to individuals with disabilities at each stage of the rehabilitation process; and describe how assistive technology services and devices will be provided to individuals with disabilities on a statewide basis.

Identify what outreach procedures will be used to identify and serve individuals with disabilities who are minorities, including those with the most significant disabilities; and what outreach procedures will be used to identify and serve individuals with disabilities who have been unserved or underserved by the VR program.

If applicable, identify plans for establishing, developing, or improving community rehabilitation programs within the state.

Describe strategies to improve the performance of the state with respect to the evaluation standards and performance indicators.

Describe strategies for assisting other components of the statewide workforce investment system in assisting individuals with disabilities.

Describe how the agency's strategies will be used to:

  • achieve goals and priorities identified in Attachment 4.11(c)(1);
  • support innovation and expansion activities; and
  • overcome identified barriers relating to equitable access to and participation of individuals with disabilities in the state Vocational Rehabilitation Services Program and the state Supported Employment Services Program.

Attachment 4.11(d) State’s Strategies to Achieve Goals and Priorities and Use of Title I Funds for Innovation and Expansion Activities

The State Rehabilitation Council (SRC) and the Department for the Blind and Vision Impaired (DBVI) collaborated to develop seven general goals and priorities for the DBVI Vocational Rehabilitation (VR) program and the goals for use of Title I funds for innovation and expansion found in this attachment. Closely considered and reflected in this attachment are needs identified through the 2007 comprehensive needs assessment, public comments, and responses to consumer satisfaction surveys. Strategies and measurements were developed to accomplish the seven goals and priorities and the goals identified in the innovation and expansion activities.

Strategies to Achieve Goals and Priorities

Goal I. Increasing competitive employment outcomes with high wages for consumers in integrated work settings

Strategy 1. One hundred seventy individuals will work in integrated settings; 20 individuals will work in self-owned businesses as independent homemakers, unpaid family workers, and in supported employment settings.

Measurement - To annually increase the number of cases closed in integrated work settings and reduce the number of cases closed as homemakers or unpaid family workers.

During FFY 2010, 143 individuals had successful employment outcomes. 118 were employed in competitive jobs. 15 were self-employed. Ten were independent homemakers.

During 2011, DBVI will strive to accomplish a goal of 180 successful employment outcomes for eligible consumers who are blind, visually impaired, and deafblind.

Strategy 2. In FFY 2011, individuals who successfully obtain or maintain employment will earn an average hourly wage of $15.45.

Measurement - Hourly wage earnings will increase annually by at least five percent. During FFY 2010, individuals, whose VR cases were closed with successful employment, earned an average hourly wage of $14.72.

Strategy 3. DBVI’s strategy in FFY 2010 and 2011 is to ensure at least 70% of vocational rehabilitation consumers achieve their employment goals and work satisfactorily for at least 90 days upon completion of their programs.

Measurement - At least 70% of all individuals who have developed an employment plan will successfully complete their plan and achieve their vocational goal. In 2010, 51% of vocational rehabilitation achieved their vocational goals.

Strategy 4. DBVI will continue emphasizing staff and consumer education on enhanced work incentives via the Social Security Reimbursement program. Each SSDI and/or SSI recipient will be provided information about work incentives and the Ticket-to-Work program.

Measurement – In FFY 2011 and 2012, DBVI will continue providing information and training on SSI/SSDI work incentives and the Ticket-to-Work program. DBVI will strive to increase its Social Security reimbursements by five percent during FFY 2010 and 2011. In 2011, DBVI is planning to provide VR and VRCBVI staff with additional training regarding Social Security Benefits and Benefits Planning. During 2010, DBVI submitted 235 SSI/SSDI recipient names to Maximus requesting each recipient’s SSA ticket status be established as “in use” with DBVI. DBVI submitted claims totaling $735,782 and received more than $331,572 in SSA reimbursements for successfully rehabilitating SSDI and/or SSI recipients.

Strategy 5. DBVI will continue collaborating with mandated partners in the Workforce Investment Act (WIA). To ensure One Stop Centers meet accessibility needs of blind and vision impaired customers, DBVI staff will serve on local workforce board, and provide technical assistance and support to the Virginia Workforce Network.

Measurement - DBVI will respond to all local One Stop Career Center requests for technical assistance on making services accessible for individuals who are blind or vision impaired. All regional managers will serve on at least one local Workforce Investment Board (LWIB).

Strategy 6. To help ensure individuals with disabilities are served by the One Stop system, DBVI will collaborate with the Department of Rehabilitative Services (DRS) to provide training and technical assistance to the Disability Program Navigator’s Network (DPN) and the Virginia One Stop staff.

Measurement - To ensure collaboration occurs, a DBVI representative will serve on the Executive Management Committee for the DPN. DBVI will continue collaborating with mandated partners to ensure blind and vision impaired individuals have access to One Stop programs and services.

Strategy 7. DBVI will place a high priority on addressing needs associated with job placement and job development as identified in the 2007 comprehensive needs assessments shown in Attachment 4.11(a).

Measurement - Job development and placement training for VR counselors will be provided in FFY 2011. This will include “back-to-basics” in job placement and informed choice. DBVI will include the SRC, VR counselors, and regional managers in developing other strategies to enhance job development, job placement, and job retention services.

In an attempt to facilitate an increase in successful employment outcomes for blind, deafblind, and visually impaired consumers, DBVI has created six part-time Job Placement positions during FFY 2011. Continuation of these one-year non-federally funded positions will be based on a review of employment outcomes during the year.

Strategy 8. DBVI and the SRC will collaborate on strategies enhancing competitive employment outcomes, including eliminating barriers to full consumer participation in vocational training and supported employment.

Measurement – “Strategies to enhance competitive employment outcomes” will be included on the SRC quarterly agenda for further discussion and action. At least one facilitated discussion about enhancing competitive employment outcomes will occur with the SRC.

Strategy 9. DBVI VR counselors will partner with and support individuals to develop realistic vocational goals in integrated settings offering maximum wages and benefits. VR counselors will ensure individuals are aware of employment options in the Randolph-Sheppard program or in integrated positions in the Virginia Industries for the Blind.

Measurement: DBVI will monitor the monthly case management report to ensure IPEs are developed by individuals and their VR counselors no later than 90 days after eligibility determination. The vocational rehabilitation director will continue working with regional managers and counselors to identify tools VR counselors can use to help consumers make realistic vocational choices. DBVI will continue to provide training to regional managers and VR counselors regarding informed choice.

Strategy 10. To support the Vocational Rehabilitation program focus on employment, DBVI will continue to ensure other agency programs provide services to individuals who want to acquire independent living skills. Consumers not interested in employment also will receive DBVI services from programs other than VR. This strategy will help reduce the need for vocational rehabilitation to serve independent homemakers and unpaid family workers.

Measurement - DBVI will use general funds to provide services such as orientation and mobility, low vision, and rehabilitation teaching instructions to individuals who require those services for independent living but not for an employment outcome.

Strategy 11. DBVI will ensure individuals, who require supported employment to achieve competitive employment in an integrated setting, have access to those services.

Measurement – During FFY 2011 VR staff will receive supported employment training.

Strategy 12. DBVI will work to serve more individuals during FFY 2009 and 2010 using the supported employment option.

Measurement - In FFY 2010, DBVI will provide supported employment services to 15 individuals.

Strategy 13. DBVI will expand and enhance comprehensive services to individuals who participate in evaluation and training at VRCBVI by renovating the administration building where vocational rehabilitation services are provided.

Measurement – Renovation of the entire infrastructure at VRCBVI, including physical plant, fixtures, and equipment, began in 2010.

Goal II. To annually pass evaluation Standards and Performance Indicators

Strategy 1. DBVI will produce quarterly Standard and Indicator Reports to enable staff to monitor progress in Standards 1 and 2. The report will reflect totals for the state, regional offices, and counselors.

Measurement - The Standards and Indicators will be online and available to staff at the beginning of each quarter.

Strategy 2. Elements from annual Standard and Indicator Reports will continue to be included in the employee performance standards for supervisors and counselors.

Measurement - Key elements from the annual Standard and Indicator Reports will be included in employee performance standards in 2011.

Strategy 3. The Rehabilitation Council will be provided quarterly updates on the Standards and Indicators Reports.

Measurement – DBVI will present a Standard and Indicator Report at quarterly SRC meetings.

Strategy 4. Passing the annual Standards and Indicators is DBVI’s goal for the agency and each region. Quarterly reports will reflect agency and regional office progress toward achieving the annual Standards and Indicators.

Measurement – DBVI administrators and regional managers will review all quarterly reports and recommend actions to improve performance when it is needed to pass performance indicators.

Strategy 5. It is DBVI’s goal to pass all the RSA Standards and Performance Indicators. Quarterly reports of bi-annual data will show and closely monitor progress toward achieving this goal.

Measurement – DBVI will monitor quarterly reports of bi-annual Standards and Performance Indicators data. Data will be used for employee evaluations and agency planning.

Goal III. To achieve a high level of consumer satisfaction regarding choice, needs, and good service delivery

Strategy 1. Achieve a 50% response rate to the satisfaction survey feedback from individuals whose VR cases were closed after IPE development. Achieve a 50% response rate to the satisfaction survey feedback from individuals who attended the Virginia Rehabilitation Center for the Blind and Vision Impaired (VRCBVI).

Measurement – Individuals whose VR cases were closed after IPE development and individuals who have participated in evaluation, assessment, or training at VRCBVI will be given an opportunity to participate in a satisfaction survey by phone, e-mail, or paper survey. Individuals who participated in evaluation, assessment, or training at VRCBVI will be provided the opportunity to participate in a satisfaction survey at the end of their participation at VRCBVI. Response data will be reported on a semi-annual basis in January and July.

Strategy 2. Based on satisfaction survey results, DBVI’s goal is to achieve an overall satisfaction score of 90 for provided services.

Measurement – “Overall satisfaction” is one question in the satisfaction survey. DBVI will average responses on the semi-annual and annual Satisfaction Survey Reports. During 2010, DBVI’s overall satisfaction score was 78.

Strategy 3. To ensure timely services and quality control, approximately ten percent of active VR cases will be reviewed annually by the central office staff.

Measurement – DBVI will review ten percent of VR cases opened in 2011.

Strategy 4. Annually, DBVI will hold at least four public meetings throughout the State to gather additional customer satisfaction feedback.

Measurement - At least four public meetings will be scheduled in the fall of 2010 and spring 2011. SRC members will participate in conducting public meetings.

Strategy 5. In FFY 2010 and 2011, the Satisfaction Survey will include a component to measure consumer satisfaction on information provided in an accessible format.

Measurement – DBVI satisfaction surveys provided to individuals who have received VR services will include a question regarding satisfaction with access to alternative formats.

Goal IV. To increase adaptive technology services and keep abreast of changing technology

Strategy 1. DBVI will continue to consider the need for and provision of assistive technology services and devices to individuals at all stages of the rehabilitation process.

Measurement - Individual case records will reflect the need for and provision of assistive technology services and devices considered and/or provided at all stages of the rehabilitation process. The DBVI VR Policies and Procedures Manual makes this a requirement.

Strategy 2. DBVI will upgrade devices and computers as part of its efforts to enhance and expand assistive technology services to individuals participating in evaluation and training at VRCBVI.

Measurement – Renovations to VRCBVI will begin in 2010. Renovations will include equipment and facilities upgrades.

Strategy 3. Assistive technology services will be provided on a statewide basis.

Measurement - Individuals receiving services will have access to DBVI assistive technology staff, and technology labs in the regional offices, central office, and Virginia Rehabilitation Center for the Blind and Vision Impaired (VRCBVI). DBVI will continue budgeting financial resources to ensure equipment and software upgrades are available for assessments and training. DBVI will expend case service funds to provide the assistive technology services necessary for an individual’s participation in vocational training and/or employment.

Strategy 4. The Rehabilitation Council will continue working with DBVI to identify and implement new strategies to meet the technology needs of blind and vision impaired individuals.

Measurement – During FFY 2011, DBVI will request the SRC to assist in developing strategies to help meet the technology needs of blind and vision impaired individuals.

Strategy 5. DBVI will provide training opportunities on new and improved technology to rehabilitation technology specialists.

Measurement - During FFY 2010 and 2011, the chief rehabilitation engineer will conduct and/or arrange training on new and improved technology for the rehabilitation technology staff.

Strategy 6. DBVI will commit resources to update technology labs at the VRCBVI, regional offices, and central office.

Measurement - During FFY 2010 and 2011, some SSA reimbursement funds will be used to upgrade the technology labs.

Goal V. To expand transition services for students transitioning from secondary school to employment and/or post-secondary training

Strategy 1. DBVI will continue to sponsor a Summer Work program for high school students.

Measurement – In FFY 2010 and 2011, DBVI will continue assisting high school students who want to participate in a Summer Work program. The number of participating students will be reported to the DBVI headquarters office.

Strategy 2. DBVI will identify potentially eligible students at an earlier age.

Measurement – DBVI case management system data will enable an automatic VR program referral within 30 days after a student reaches age 14.

Strategy 3. DBVI will provide vocational rehabilitation staff more training opportunities on transition.

Measurement – During FFY 2010 and 2011, DBVI will provide VR staff at least two transition training opportunities. Training options will include the statewide transition conference. If funding permits, DBVI will sponsor the statewide workshop for teachers for the blind and vision impaired.

Strategy 4. Summer Transition programs for high school students will continue as a VRCBVI priority.

Measurement - VRCBVI will provide Summer Transition programs during the summer of 2010. These programs will include a four-week

School-to-Work Transition program, the Summer College Assessment program, and the weekend GOAL program for students and their parents.

Strategy 5. The DBVI education services and the Vocational Rehabilitation programs will work together to ensure transition services are available to blind and vision impaired students in Virginia.

Measurement - During FFY 2010 and 2011, collaboration among the VR and education services program directors will be emphasized in policy directives and staff training.

Goal VI. Implement a mentoring program for adults and students

Strategy. During the 2010 and 2011 summer transition program and college assessment conducted at VRCBVI, DBVI will provide students with information regarding the mentoring program and will send updated information to the regional offices to promote the program.

Measurement – DBVI will continue its efforts to develop and implement a Mentoring program in the Norfolk regional office. An appointed workgroup, consisting of representatives from the SRC, VRCBVI, and field services will continue to advise and recommend strategies for implementation of the Mentoring program.

Goal VII. Increase public awareness of services for the blind in Virginia

Strategy 1. Each regional office will be required to participate in outreach activities including, but not limited to, employer education, job fairs, job clubs, and education presentations to consumer organizations and communities.

Measurement - During every quarter of FFY 2010 and 2011, DBVI regional office staff must participate in at least one outreach activity. These outreach activities may include, but are not limited to:

• VR counselors attending network meetings at the One Stop Centers;

• VR counselors conducting marketing activities, such as job development/placement with employers;

• Staff attending community job fairs;

• Regional managers and counselors attending quarterly Local Workforce Investment Board meetings;

• Providing sensitivity training and information for various employers as needed/requested;

• Attending Workforce Development meetings;

• Participating in site review compliance visits for One Stops;

• Attending consumer organization and support group meetings; and

• Contacting various community referral sources, such as physicians and service organizations.

Strategy 2. DBVI will continue enhancing its website to better promote services to blind individuals, employers, and service providers.

Measurement - This will be an ongoing activity involving at least monthly updates.

Strategy 3. During FFY 2011 and 2012, DBVI and the SRC will continue to work together in developing strategies for increasing public awareness about DBVI and VR services.

Measurement - This will be an ongoing activity involving the SRC and the agency.

Strategy 4. The DBVI brochure will be widely distributed to help increase public awareness about DBVI programs and services. The brochure is available in print, Braille, and electronic format.

Measurement - During FFY 2011 and 2012, DBVI will provide staff with printed agency brochures for outreach and increasing public awareness. Braille and electronic copies of the brochure will be available.

Strategy 5. The DBVI Marketing Team will continue to develop strategies and materials to enhance marketing and public relations.

Measurement -Though the DBVI Market Team is no longer in existence, marketing of DBVI services will continue at the state and local level.

Strategy 6. DBVI will continue outreach activities to identify individuals with the most significant disabilities who may be unserved or underserved by the agency. The agency brochure will be widely distributed by DBVI staff to reach potentially unserved or underserved individuals. Consumer organizations of the blind, which include minorities and all age groups, will help DBVI reach underserved groups. To further reach underserved or unserved groups, DBVI will continue educating service organizations and other entities. DBVI also will closely monitor statistical reports to ensure minorities and all age groups are being served by vocational rehabilitation.

Measurement – Via strategies identified above, there will be an agency-wide effort during FFY 2011 and 2012 to identify individuals with significant disabilities who are underserved or have not been served. By closely monitoring statistical reports, the agency expects an increase in services to minorities that may be underserved. DBVI will use Comprehensive Needs Assessment data acquired through surveys to consumers, employers/business, DBVI staff, and other interested stakeholders to identify and develop further strategies to reach unserved and unserved individuals and individuals with most significant disabilities.

Strategy 7. DBVI will expand and enhance outreach activities to individuals who are blind and vision impaired, their families, and other interested stakeholders. These activities will occur after the renovation of the VRCBVI administration building increases meeting spaces for small and larger groups of people.

Measurement – Increased use of VRCBVI facilities, including meeting rooms and recreational spaces, by individuals who are blind and vision impaired, their families, and other interested stakeholders.

Innovation & Expansion Activities

DBVI will budget $57,550 to carry out innovation and expansion activities in FY 2011. The VR program director will monitor expenditure of these funds.

Goal I. To enhance existing rehabilitation technology services available to persons with visual disabilities. These strategies will help address some barriers to assistive technology services that were identified by VR consumers in public meetings and the comprehensive needs assessment

Strategy 1. DBVI will seek assistance from the Rehabilitation Council to develop new strategies to address technology needs of VR consumers.

Measurement - This strategy’s success can be measured by SRC participation in discussions and results identified in SRC meeting minutes.

Strategy 2. Ten thousand dollars ($10,000) will be budgeted for purchasing new adaptive equipment and/or software to enhance accessibility in community training centers and technology labs in regional offices. The target makes at least one facility/program in each region more accessible.

Measurement - Make up to six facilities/programs more accessible for blind or vision impaired individuals to participate in vocational exploration, training and/or employment.

Strategy 3. Two thousand dollars ($2,000) will be budgeted for adaptive technology training for community service providers to make training more accessible for individuals who are blind. Additional service providers will increase personal choice opportunities for consumers.

Measurement - Increased number of qualified assistive technology trainers/tutors.

Strategy 4. One thousand dollars ($1,000) will be budgeted in FFY 2011 to provide new training materials available for loan to VR consumers. This strategy does not meet the needs or choice of all VR consumers, but helps provide another option to enhance the availability of adaptive technology training in the regional field offices and the VRCBVI.

Measurement – In the beginning of FFY 2011, DBVI will conduct a survey to determine the most needed training materials. Those materials will be purchased prior to the end of 2011.

Strategy 5. Five thousand dollars ($5,000) will be budgeted for the provision of up to four technology training seminars for VR consumers. Funds for these seminars will be available to regional offices outside the Richmond area for computer users who would benefit from technology training. Training may involve an introduction to new or upgraded software to enable individuals to successfully participate in vocational training and/or employment.

Measurement - Up to four assistive technology training seminars will be planned and conducted to address unmet needs.

GOAL II. To enhance transition and mentoring services for blind individuals in Virginia by providing blind and vision impaired students and adults with real-life experiences, interaction with positive role models and information to better equip them for self-advocacy and realistic informed choices regarding their post-secondary training and/or employment.

Strategy 1. DBVI will budget $6,875 to provide up to three local transition activities for students. In those activities, regional office staff will present blind and visually impaired people who are positive role models.

Measurement - Up to three regional transition programs will be supported utilizing these special innovation & activity funds.

Strategy 2. DBVI will budget $6,875 to provide a minimum of two regional career seminars.

Measurement - Regional office staff will plan and implement two career seminars in FFY 2011.

Strategy 3. DBVI will budget $2,500 to support transition and mentoring activities at VRCBVI or in DBVI field offices.

Measurement – VRCBVI and DBVI field offices will identify activities and submit a budget request to access these funds for the special transition/mentoring programs at VRCBVI during FFY 2012.

Strategy 4. DBVI will budget $1,000 to provide training and other materials for students and/or adults to help them accomplish their objective.

Measurement – DBVI will conduct a survey to identify training materials needed for transition/mentoring activities. The materials will be purchased during FFY 2012.

Strategy 5. The transition caseloads in the Richmond, Norfolk, and Roanoke regional offices will continue focusing on transition-aged students age 14 and older. Efforts include increasing the VR counselor’s availability to students and parents, expanding the visibility of DBVI in school systems, making job contacts for students, and providing vocational guidance and counseling.

Measurement - DBVI will evaluate expanding the successful transition caseload pilot to the Fairfax regional office.

GOAL III. Support for the Rehabilitation Council

Twenty-two thousand three hundred dollars ($22,300) will be budgeted for FY 2011 SRC activities.

Strategy 1. DBVI will budget $1,800 to provide administrative support for the Council.

Measurement - This will be measured by the number of hours required for clerical support for the SRC.

Strategy 2. DBVI will budget $5,500 to reimburse Council members for travel expenses incurred for attending quarterly Council meetings.

Measurement - This will be measured by the number of members attending SRC meetings and expense accounts submitted.

Strategy 3. DBVI will budget $2,500 to reimburse blind Council members for paid drivers.

Measurement - This activity is measured by the number of blind members who attend meetings and claim the compensation allowed for paying drivers.

Strategy 4. DBVI will budget $1,000 to provide group lunches for Council members.

Measurement - This expense is measured by the number of lunches purchased for members, staff and approved guests, such as drivers for blind members.

Strategy 5. DBVI will budget $200 to provide interpreter services during the Council meetings.

Measurement - This activity is measured by the cost for providing an interpreter for quarterly meetings when one is requested prior to the meeting.

Strategy 6. DBVI will budget $4,000 for individual and/or group training activities to assist the Council in carrying out its responsibilities, including sponsoring a representative to attend the spring and fall CSAVR conference.

Measurement - This activity is measured by the associated cost for providing support for the SRC to carry out its responsibilities.

Strategy 7. DBVI will budget $1,000 for new Council member orientation training.

Measurement - This activity is measured by the number of new SRC members and the cost of their travel and lodging.

Strategy 8. DBVI will budget $200 for SRC networking conference calls.

Measurement - This activity will be measured by the need for conference calls required by the SRC to conduct its business.

Strategy 9. DBVI will budget $1,000 to reimburse the DBVI SRC representative for travel expenses associated with attending the Department of Rehabilitative Services (DRS) SRC meetings.

Measurement - This activity is measured by the travel cost required for the representative to attend the meetings.

Strategy 10. DBVI will budget $3,000 to support the Rehabilitation Council with new initiatives. These may include assistive technology, public relations, transition, mentoring, and/or employment initiatives.

Measurement - This activity is measured by the projects proposed and costs approved by the agency for these special activities.

 

This screen was last updated on Jun 28 2011 3:57PM by Susan Payne

Vocational Rehabilitation (VR) and Supported Employment (SE) Goals

Attachment 4.11(e) (2)

EVALUATION AND REPORT OF PROGRESS IN ACHIEVING GOALS AND PRIORITIES

I. Competitive employment outcome is the number one priority for the Vocational Rehabilitation (VR) program

1. DBVI projected a goal of 180 successful rehabilitations for FFY 2010. 176 of those individuals would be employed in integrated work settings and four would be independent homemakers or unpaid family workers.

Report of progress: During FFY 2010, 143 individuals had successful employment outcomes: 118 were employed in competitive jobs; 15 (%) were self-employed; 10 were independent homemakers; and, 1 was in a supported employment setting.

2. DBVI projected average hourly earnings of $12.47 for all individuals closed employed in FFY 2010.

Report of progress: All individuals closed employed in FFY 2010 earned an average hourly wage of $14.72.

3. DBVI’s goal in FFY 2009 and 2010 was to have at least 70% of vocational rehabilitation consumers achieve their employment goals and work satisfactorily for at least 90 days upon completion of their programs.

Report of progress: In 2010, 51% of vocational rehabilitation achieved their vocational goals.

4. DBVI will continue to emphasize staff and consumer education on enhanced work incentives from the Social Security Reimbursement program for SSDI and/or SSI recipients desiring to return to work.

Report of progress: During 2010, DBVI submitted 235 SSI/SSDI recipient names to Maximus and requested the individuals’ SSA ticket status be established as “in use” with DBVI. DBVI submitted claims totaling $735,782 and received more than $331,572 in SSA reimbursements for successfully rehabilitating SSDI and/or SSI recipients.

5. DBVI will continue to participate in Workforce Investment Act (WIA) activities to ensure accessibility for blind and vision impaired customers at the One Stop Centers. DBVI will continue serving on local workforce boards and providing technical assistance and support to the Virginia Workforce Network.

Report of progress: During FFY 2010, DBVI staff remained actively involved with Virginia’s Workforce Investment Act (WIA) programs. The six DBVI regional managers served on approximately 12 Local Workforce Investment Boards (LWIBs) and Memorandums of Understanding have been developed with 17 LWIBs. DBVI has provided technical assistance to Virginia Employment Commission (VEC) offices on assistive technology for individuals who are blind, deafblind, or visually impaired. Several VEC offices are co-located One Stop Career Centers funded by the U.S. Department of Labor. DBVI VR Counselors participated on several committees advising One Stop Career Centers across the state. In addition, DBVI rehabilitation engineers provide technical assistance to the One Stops regarding accessibility.

DBVI Rehabilitation Engineers continued to support the One Stop Centers through assessment of accessibility at the facilities. While the majority of accessibility assessments took place between FY 2004 and FY 2008, support continued as needed during in FY 2010.

6. DBVI will collaborate with the Department of Rehabilitative Services (DRS) in providing training and technical assistance to the network of Disability Program Navigators (DPN) and the Virginia One Stop staff to help ensure individuals with disabilities are served by the One Stop system.

Report of progress: During FFY 2010, the Deputy Commissioner for Services for DBVI served on the DPN executive committee to provide input regarding DPN training. In this capacity, DBVI effectively advocated for program accessibility to One Stop programs and services for individuals who are blind or vision impaired. DBVI rehabilitation engineers provided assistive technology training to One Stop staff in the engineering labs in FY 2009 and continued onsite in FY 2010 to equip them with the skills necessary to support consumers who are vision impaired.

7. DBVI will place a high priority on addressing needs associated with job placement and job development identified in the 2006 and 2007 comprehensive needs assessments shown in Attachment 4.11(a).

Report of progress: DBVI local field office staff continues to participate in their local networks specific to potential employment opportunities. In the Northern Virginia area, Fairfax office staff routinely participates in hiring events with representatives from the federal government and business sector.

DBVI also has begun sharing job leads with the VR staff and the DBVI State Rehabilitation Council. The job leads are generated by the Council of State Administrators of Vocational Rehabilitation, the Department of the Navy, and other public and private agencies and organizations.

During FFY 2011, DBVI created six part-time Job Placement positions to help increase successful employment outcomes for blind, deafblind, and visually impaired consumers. Continuation of these one-year non-federally funded positions will be based on a review of employment outcomes during the year.

8. The Rehabilitation Council will be consulted on strategies to enhance competitive employment outcomes, including eliminating barriers to full consumer participation in vocational training and supported employment.

Report of progress: DBVI reported competitive employment outcomes to the SRC on a quarterly and as requested basis.

9. With an emphasis on vocational evaluation and career guidance and counseling, VR counselors will partner with and support consumers to develop realistic vocational goals in integrated settings offering maximum wages and benefits. The vocational goal for some consumers may include employment in the Randolph-Sheppard program or many of the integrated positions in the Virginia Industries for the Blind.

Report of progress: At the local office level, VR counselors use career planning tools, including web-based interest inventories and self-directed search tools, to assist individuals in making educated career goals leading to maximum wages and benefits. DBVI also partners with the DRS to learn of job leads. In at least one regional office, DBVI staff actually use DRS placement coordinators. Additionally, in at least two DBVI regional offices, staffs have implemented job clubs.

10. To support the Vocational Rehabilitation program focus on employment, DBVI will continue to ensure other agency programs provide services to individuals who want to acquire independent living skills. Consumers who are not interested in employment also will receive DBVI services from programs other than VR.

Report of progress: During 2010, DBVI continued to provide orientation and mobility, low vision services, and rehabilitation teaching instructions to individuals requiring those services to function independently, but who may not be interested in an employment outcome. Ten individuals achieved successful employment outcomes as homemakers in 2010.

To help implement the Rehabilitation Teaching Older Blind Grant (OBG) Tech Project, rehabilitation engineering provided critical computer and assistive technology expertise. Those efforts included creating computer configurations, establishing an ordering process, and developing screening tools. Currently, 130 computer systems have been ordered for consumers eligible for the Older Blind Grant Tech Project. The computers will allow consumers to access the network and all that it can provide in the area of independent living.

11. DBVI will work to ensure supported employment as an employment option is used by individuals who need support on the job to “achieve competitive employment in an integrated setting.”

Report of progress: DBVI VR staff routinely provides supported employment (SE) vendors with orientation to blindness and sensitivity training so they are better equipped to provide appropriate services to blind, deafblind, and visually impaired individuals.

12. DBVI projected that 15 individuals in FFY 2010 would receive supported employment services.

Report of progress: Nineteen individuals received supported employment services during FFY 2010.

13. DBVI will expand and enhance comprehensive services to individuals who participate in evaluation and training at VRCBVI by renovating the administration building where vocational rehabilitation services are provided.

Report of Progress: Planning for total renovation of the VRCBVI Administrative-Activities buildings, including physical plant, fixtures, and equipment continued during FFY 2010. Actual renovation began in February 2011 and is expected to be completed by January 2012. This project will be fully funded by Virginia Public Bonds. To date, $1,743,231 has been expended.

II. Standards and Indicators

1. DBVI will continue to produce quarterly reports showing progress toward achieving the Standards and Indicators. The Standards and Indicators Report will reflect totals for the state, regional offices, and by counselor.

Report of progress: During FFY 2010, DBVI continued to produce the quarterly reports and made them available to counselors and managers.

2. Elements from Standards and Indicators will continue to be included in the employee performance standards for supervisors and counselors.

Report of progress: During FFY 2010, DBVI continued to include key elements from the Standards and Indicators in the job performance standards for counselors and managers.

3. The Rehabilitation Council will be provided quarterly updates regarding the Standards and Indicators Reports.

Report of progress: The Deputy Commissioner for Services or VR director provided the SRC quarterly updates regarding DBVI accomplishment of Standards and Indicators elements.

4. Passing the Annual Standards and Indicators is DBVI’s goal for the agency and each region. Quarterly reports will reflect agency and regional office progress toward achieving the annual Standards and Indicators.

Report of progress: DBVI’s internal tracking report for Standards and Indicators reflect three of the six regions in 2010.

5. It is DBVI’s goal to pass all the RSA Standards and Performance Indicators. For agencies serving blind and vision impaired individuals, these performance measures reflect services provided over a two-year period.

Report of progress: DBVI passed the overall federally required Standards and Indicators for the two periods of October 2009 through September 2010. DBVI did not pass Indicators 1.1 and 1.2. Indicator 1.1 addresses the number of individuals exiting the VR program who achieved an employment outcome during the current performance period compared to the number of individuals who exit the VR program after achieving an employment outcome during the previous period. Indicator 1.2 addresses the percentage of all individuals who exited the VR program determined to achieve an employment outcome during these periods of time.

III. Achieving a high level of consumer satisfaction regarding choice, needs, and good service delivery is a high priority for the VR program

1. DBVI’s goal is a 50% response rate to the satisfaction survey from customers with closed VR cases.

Report of progress: During SFY 2010, 329 individuals completed their VR program either successfully or unsuccessfully. Each of these individuals was given the opportunity to participate in a satisfaction survey via telephone e-mail, or general mail. An overall response rate of 36.5% (n=120) was received, with the e-mail response rate of 3.3% (n=4), telephone response rate of 84.2% (n=101) and mail response rate of 12.5% (n=15). The contact information for 1.2% (n=4) consumers had changed or was incorrect. The total number of survey recipients was 329. 59.3% or 195 individuals did not respond to the survey.

2. DBVI’s goal is to achieve an overall satisfaction rate of 90 for vocational rehabilitation services provided by DBVI. Explain new scoring

Report of progress: DBVI received a satisfaction score of 78 for FFY 2010.

DBVI noted a decrease in the overall satisfaction. It is important to note the SFY 2010 survey was conducted within a three weeks timeframe. A higher response rate possibly could lead to more positive responses.

Most consumers were satisfied with low vision services and their eye surgery or medical treatment. The general level of job satisfaction among employed consumers was high. The response rate (45%) was highest from consumers who either had a job or were able to keep a job due to the services they received.

3. Approximately ten percent of active VR cases will be reviewed annually by the central office staff to ensure timely services and quality control.

Report of progress: During FFY 2010, DBVI began revising the VR Program Case File Review instrument. This case review instrument will serve as a pilot project. It will be further developed in 2011 to focus on quality assurance and case management best practices, as well as improvement in areas such as compliance, procedure and reputation exceptions or errors. Examples of compliance issues include length of time from application to eligibility determination, use and proper completion of required forms, appropriate eligibility determination, fiscal documentation, etc. Examples of quality issues may include timeliness of services, documented interaction with consumers in the form of case notes, and the percentage of employment outcomes resulting from delivered services.

DBVI does not have final results of 2010 case file reviews due to limited staff resources and a vacancy in the position responsible for conducting the case file reviews. However, 10% of closed VR cases where reviewed during the FFY 2010 cycle.

4. A minimum of four public meetings will be conducted throughout the State during fall of 2010 and spring of 2011.

Report of progress: During FFY 2010, DBVI conducted a total of five public meeting. Two meetings were conducted in DBVI regional offices. One meeting was held in conjunction with a consumer advocacy group state meeting. One meeting was held at the Virginia Rehabilitation Center for the Blind and Vision Impaired. One meeting was held in conjunction with DRS during the 2010 Virginia Transition Forum. A summary of the public comments and agency responses have been posted on the DBVI website.

5. In FFY 2011, the satisfaction survey will include a component to measure consumer satisfaction on information provided in accessible format.

Report of progress: During FFY 2010, DBVI continued to include a consumer satisfaction survey question about the accessibility of the survey’s printed material.

IV. Assistive Technology Services

1. DBVI will continue to consider the need for and provide assistive technology services and devices to individuals at all stages of the rehabilitation process.

Report of progress: Rehabilitation engineers provided services and devices statewide to approximately 18 individuals at all stages of the rehabilitation process.

2. DBVI will enhance and expand assistive technology services to individuals participating in evaluation and training at VRCBVI. This effort will include upgrades to devices and computers.

Report of Progress: Renovations upgrading equipment and facilities at VRCBVI will begin in 2010.

3. Assistive technology services will be provided on a statewide basis.

Report of Progress: Regional rehabilitation engineering labs continued to be operational statewide for customer use and evaluations. During FFY 2010, Rehab Engineering received assistive technology software program upgrades and hardware devices. The software and hardware were provided for lab use by the engineers to enhance their expertise on the newest technologies. Software programs included JAWS and Kurzweil upgrades, Windows 7 licenses, and an i.d. mate Summit bar code scanner.

To keep engineers current with operating systems, the Vista laptop computers provided for each rehab engineering lab were upgraded to Windows 7 in FY 2010.

4. The Rehabilitation Council will continue to work with the agency to identify and implement new strategies to help meet the technology needs of blind and vision impaired individuals.

Report of progress: No progress was made during 2010.

5. DBVI will provide training opportunities for rehabilitation technology specialists on new and improved technology.

Report of progress: During 2010, The Rehabilitation Engineering technology staff were exposed to new assistive technology software and devices. This exposure occurred through demonstrations and hands-on activities arranged with local vendors in each region on a continuous on-call basis. Major assistive technology vendors, such as Freedom Scientific, Humanware, and Advanced Vision, visited DBVI and provided demonstrations and trainings on emerging software devices.

6. DBVI will commit resources to update technology labs at the Virginia Rehabilitation Center for the Blind and Vision Impaired (VRCBVI), in regional offices, and at the central office.

Report of progress: In FFY 2010, DBVI spent approximately $2,470 to update technology labs at VRCBVI, regional offices, and the central office.

V. Transition Services for Students

1. DBVI will continue to sponsor a Summer Work program for high school students.

Report of progress: During summer 2010, 54 students participated in the DBVI Summer Work program. Four of six regional offices and VRCBVI served students who had summer jobs through this program. The majority of students came from the Richmond regional office where DBVI has a dedicated transition caseload.

2. DBVI will identify potentially VR eligible students at an earlier age.

Report of progress: DBVI continued to identify potentially eligible transition-aged youth through the DBVI case management system. This system identifies students who are turning age 14. Those students and their parents are contacted by DBVI via letter to provide information about vocational rehabilitation and transition services.

3. DBVI will provide more transition training opportunities to vocational rehabilitation staff.

Report of progress: During FFY 20010, DBVI VR counselors were provided with one major transition training opportunity through the 2010 Virginia Transition Forum. DBVI staff conducted three training sessions at the Transition Forum. Thirteen DBVI staff, including vocational rehabilitation counselors, regional managers, VRCBVI staff, and two program directors attended the 2010 Transition Forum.

4. VRCBVI will continue to make Summer Transition programs for high school students a priority.

Report of progress: In 2010, 12 students attended the VRCBVI College Assessment program. The VRCBVI four-week Transition from School to Work program had 20 participants.

5. The DBVI Education Services and the Vocational Rehabilitation programs will collaborate to ensure transition services are available to blind and vision impaired students in Virginia.

Report of progress: Collaboration between vocational rehabilitation and education services staff does occur at both the central office and regional office levels.

VI. Mentoring Services for Adults and Students

A mentoring program will be developed to allow interactions with positive blind role models, which is an important component of rehabilitation for blind youth and adults.

Report of progress: In FFY 2008 and FFY 2009, DBVI and the SRC worked together to develop a mentoring program. This year-long program, planned for the Richmond area through VRCBVI, would have included eight pairs of mentors and mentees. FFY 2009 innovative and expansion activities included the mentoring program. Funds were allocated to cover costs associated with that program’s development and implementation.

During the spring of 2009, DBVI disseminated information regarding a newly developed year-long Mentoring Program to DBVI regional offices and educational coordinators. The program received two mentor applications, but no mentee applications after extending application deadlines. The program has not been initiated due to lack of applications, but DBVI is reviewing feedback from potential mentees. That feedback reflected individuals may be more interested in short-term, as needed, mentoring activities rather than participating in a long-term program.

• During FFY 2010, the DBVI Norfolk office initiated a pilot mentoring program at the local level with an emphasis on providing short-term, situation specific mentoring. For example, a VR customer, struggling to obtain a massage therapist certification, was mentored with someone who was already certified.

• In 2010 and 2011, two of six DBVI regional offices provided formal and informal mentoring activities through adult job clubs and transition programs where adult role models spoke with transition aged students.

VII. Public Relations and Outreach

1. Each regional office will be required to participate in outreach activities including, but not limited to: employer education, job fairs, job clubs, and education presentations to consumer organizations and communities.

Report of progress: In FFY 2010, regional office staff continued to participate in numerous outreach activities throughout the state. Outreach included, but was not limited to:

• VR counselors attending network meetings at the One Stop Centers and serving on local One Stop committees;

• VR counselors facilitating job clubs and support groups related to employment;

• Collaborating with local colleges and universities to educate rising freshman about college life;

• VR counselors conducting marketing activities with employers, such as job development/placement;

• Conducting and/or participating in regional disability awareness activities, including those events specifically designed to focus on assistive technology;

• Marketing DBVI services to local eye care physicians;

• Staff attending job fairs in the community;

• Regional managers and counselors attending quarterly LWIB meetings;

• Providing sensitivity training and information for various employers as needed/requested;

• Attending Workforce Development meetings;

• Participating in site review compliance visits for One Stops;

• Attending consumer organization and support group meetings; and

• Contacting various community referral sources, such as physicians and service organizations.

2. DBVI will continue to enhance its website to better promote services to blind individuals, employers, and service providers.

Report of progress: During FY 2010, DBVI did not have sufficient support staff to adequately maintain and update information on the website. All information on the website is screen-reader accessible.

3. During FFY 2010, the SRC will work with the agency to develop strategies for increasing public awareness about DBVI and VR services.

Report of progress: During this reporting cycle, the SRC continued to discuss the need for community outreach to increase public awareness. The SRC 2010 Annual Report was written in a more user friendly format and included success stories of individuals who entered into or maintained successful employment. Recommendations for FYI 2011 will continue to include identification of outlets for wider distribution of the Annual Report. SRC recommendations also included notifying the media of personal interest stories, using public TV and radio, and public service announcements, though no progress has been made in this area to date.

4. The newly revised agency brochure will be widely distributed to increase public awareness about DBVI programs and services. The brochure is available in print, Braille, and electronic format.

Report of progress: DBVI staff continued to distribute the agency brochure to business partners, potential customers, colleges, universities, post-secondary educators, and other stakeholders. In 2010, the brochure distribution occurred during outreach activities at state and local conferences, meetings, and disability awareness activities. Braille and electronic copies of the brochure were available.

5. The DBVI will continue to develop strategies and materials to enhance marketing and public relations.

Report of progress: No significant progress was made due to lack of adequate budget and personnel to focus on this strategy.

6. DBVI will conduct outreach activities to identify individuals with the most significant disabilities who may be unserved or underserved by the agency.

Report of progress: During 2010, DBVI staff continued to distribute agency brochures to business partners, potential customers, colleges, universities, post-secondary educators, and other stakeholders during outreach activities at state and local conferences, meetings, and disability awareness activities. During 2011, DBVI has had representatives at both the Optometric and Ophthalmologic state conventions to disseminate information on agency services. Additionally, DBVI is developing an informational letter that can be mailed to the local eye doctors in each regional office.

 

DBVI will work to ensure supported employment as an employment option is used by individuals who need support on the job to “achieve competitive employment in an integrated setting.”

Report of progress: DBVI VR staff routinely provides supported employment (SE) vendors with orientation to blindness and sensitivity training so they are better equipped to provide appropriate services to blind, deafblind, and visually impaired individuals.

DBVI projected that 15 individuals in FFY 2010 would receive supported employment services.

Report of progress: Nineteen individuals received supported employment services during FFY 2010.

 

Standards and Indicators

1. DBVI will continue to produce quarterly reports showing progress toward achieving the Standards and Indicators. The Standards and Indicators Report will reflect totals for the state, regional offices, and by counselor.

Report of progress: During FFY 2010, DBVI continued to produce the quarterly reports and made them available to counselors and managers.

2. Elements from Standards and Indicators will continue to be included in the employee performance standards for supervisors and counselors.

Report of progress: During FFY 2010, DBVI continued to include key elements from the Standards and Indicators in the job performance standards for counselors and managers.

3. The Rehabilitation Council will be provided quarterly updates regarding the Standards and Indicators Reports.

Report of progress: The Deputy Commissioner for Services or VR director provided the SRC quarterly updates regarding DBVI accomplishment of Standards and Indicators elements.

4. Passing the Annual Standards and Indicators is DBVI’s goal for the agency and each region. Quarterly reports will reflect agency and regional office progress toward achieving the annual Standards and Indicators.

Report of progress: DBVI’s internal tracking report for Standards and Indicators reflect three of the six regions in 2010.

5. It is DBVI’s goal to pass all the RSA Standards and Performance Indicators. For agencies serving blind and vision impaired individuals, these performance measures reflect services provided over a two-year period.

Report of progress: DBVI passed the overall federally required Standards and Indicators for the two periods of October 2009 through September 2010. DBVI did not pass Indicators 1.1 and 1.2. Indicator 1.1 addresses the number of individuals exiting the VR program who achieved an employment outcome during the current performance period compared to the number of individuals who exit the VR program after achieving an employment outcome during the previous period. Indicator 1.2 addresses the percentage of all individuals who exited the VR program determined to achieve an employment outcome during these periods of time.

 

USE OF TITLE I FUNDS FOR INNOVATION AND EXPANSION

Innovation & Expansion Activities

I. Expand Rehabilitation Technology Services to Persons with Visual Disabilities, Employers, Other Agencies, and Organizations

1. DBVI will continue to seek assistance from the Rehabilitation Council to develop strategies to address technology needs of VR consumers.

Report of progress: During FFY 2010, the SRC chairperson participated as a voting member of the Virginia Assistive Technology System Council (VATS). Serving in this capacity, the SRC maintains it active role in assuring Virginia considers the assistive technology needs of blind, deafblind, and vision impaired individuals. The SRC will continue to be represented on the VATS Council in 2011 and 2012.

2. Ten thousand dollars ($10,000) was budgeted for regional offices to purchase adaptive equipment and/or software to make community training centers and technology labs in regional offices more accessible.

Report of progress: In FFY 2010, $2469.78 was spent to purchase adaptive equipment and software. The DBVI chief rehabilitation engineer inventoried the computer systems, operating systems, application programs, and assistive technology hardware/software in each regional lab. This effort assured technology is current and consumers utilizing the facilities have the most accessible, up-to-date systems at their disposal.

3. Five thousand dollars ($5,000) was budgeted for regional offices to assist with adaptive technology training in the community to help service providers make training more accessible for individuals who are blind. Additional service providers will increase opportunities for consumers to make choices.

Report of progress: Throughout FFY 2010, rehabilitation engineers continued to work with providers to make services more fully accessible to individuals who are blind or vision impaired. Additionally, DBVI ensured tutors on the DBVI Technology Tutor Network had access to the rehabilitation engineering regional labs to enhance their skills and/or learn new programs and devices. Technology tutors also have been trained by Rehab Engineering staff in assistive technology. $360.00 was spent on these activities

4. Two thousand dollars ($2,000) was budgeted to provide new training materials on loan to VR consumers. The materials included tutorials for regional offices and the Virginia Rehabilitation Center for the Blind and Vision Impaired (VRCBVI). While this technology training method might not be the choice for all individuals, it is one of many strategies to enhance the availability of adaptive technology training.

Report of progress: In FFY 2010, no funds were spent for this activity.

5. DBVI staff will be available to provide technical assistance to One Stop Centers and required partners of One Stop Centers to make their services and information accessible to individuals who are blind or visually impaired.

Report of progress: In FFY 2010, the chief rehabilitation engineer, other rehabilitation technology staff, counselors, and other DBVI staff provided technical assistance to One Stop Center staff throughout the Commonwealth.

6. Five thousand dollars ($5,000) is being budgeted to provide technology training seminars for VR consumers. The seminar funds will be available to regional offices outside the Richmond area and will target those individuals who are already computer users and would benefit from technology training. The training may involve introductions to new or upgraded software that may enable an individual more successful participation in vocational training and/or employment.

Report of progress: In FFY 2009, no funds were spent in this area.

II. Enhance transition and mentoring services for blind individuals in Virginia

1. Six thousand eight hundred seventy-two dollars ($6,872) will be budgeted for regional offices to provide local transition activities for students. Regional office staff will be strongly encouraged to include blind people who are positive role models.

Report of progress: $1,101.56 was spent to sponsor a transition activity for students served out of the Norfolk Regional Office. This regional transition program focused on independent travel including a trip to a local mall and picnic in a local park, assistive technology, a kick boxing class, mock interviews, and career counseling. Additionally, students had the opportunity to meet with a disability services coordinator from a secondary school setting. Students participated in group activities including group counseling and meeting with a group of successful blind individuals.

2. Six thousand eight hundred seventy-two dollars ($6,872) was budgeted in FFY 2008 to provide a minimum of two regional career seminars.

Report of progress: In FFY 2010, funds were not used for this activity.

3. Two thousand five hundred dollars ($2,500) will be budgeted to support special transition and mentoring activities at VRCBVI.

Report of progress: An additional $13,248was spent to enhance the Summer Transition program conducted at VRCBVI. Those funds purchased supplies and fund orientation and mobility training and recreational opportunities for students.

4. One thousand dollars ($1,000) will be budgeted to provide training and other materials for students and/or adults participating in the Gain Independence, Opportunity Explorations (GOAL)

Report of progress: VRCBVI also conducts a weekend program entitled GOAL, which includes parent sessions and combined sessions provide information on the role of DBVI and VRCBVI Services, communication skills, orientation and mobility, personal and home management, recreation, vocational exploration, SSI/SSDI, dog guides, attitudes about blindness, CAP, and networking. During the summer of 2010, the GOAL program was not held due to renovations to VRCBVI. No funds were expended for this program.

III. Support for the Rehabilitation Council.

Twenty-two thousand three hundred dollars ($22,300) was budgeted for FY 2009 SRC activities.

During 2010 one thousand two hundred dollars ($1,200) will be budgeted to provide clerical support for the Council.

Report of progress: During 2010, $1,700 was spent to provide clerical support for the SRC.

Compensate Council members for expenses required to attend meetings

1. Eight thousand dollars ($8,000) will be budgeted to reimburse Council members for travel expenses incurred to attend Council meetings.

Report of progress: During 2010, $5,057.63 was spent to compensate members to attend meetings.

2. In 2011, DBVI will not compensate Rehabilitation Council members for attending Council meetings.

Report of progress: During 2010, $500 was spent to compensate members who are not full-time Commonwealth employees.

3. Two thousand five hundred dollars ($2,500) will be budgeted to reimburse blind Council members for paid drivers.

Report of progress: During 2010, $1,037.24 was spent to reimburse blind members for paid drivers.

Identify all other expenses related to the operation of the Council

1. One thousand two hundred dollars ($1,200) will be budgeted to provide group lunches for Council members.

Report of progress: During 2010, $729 was spent on group lunches.

2. Two hundred dollars ($200) will be budgeted to provide interpreter services during the Council meetings.

Report of progress: During 2010, no funds were spent to provide interpreter services.

3. Four thousand dollars ($4,000) will be budgeted for individual and/or group training activities to assist the Council in carrying out its responsibilities, including sponsoring a representative to attend the Spring and Fall CSAVR conference.

Report of progress: During FFY 2010, $1811.94 was expended to facilitate the SRC Chair’s participation in DBVI Comprehensive Survey Needs Assessment activities and the Department of Rehabilitation Services SRC activities.

4. One thousand five hundred dollars ($1,500) will be budgeted for new Council member orientation training.

Report of progress: During 2010, the cost for new Council member orientation training was included as expenditures for reimbursing members to attend meetings.

5. Three thousand dollars ($3,000) will be budgeted to support the Rehabilitation Council with transition, mentoring and/or employment initiatives.

Report of progress: During 2010, no funds were spent for these initiatives.

This screen was last updated on Jun 28 2011 4:06PM by Susan Payne

  • Describe quality, scope, and extent of supported employment services to be provided to individuals with the most significant disabilities
  • Describe the timing of the transition to extended services

Attachment 6.3

Quality, Scope, and Extent of Supported Employment Services

Supported employment (SE) services provided under Title VI, Part B of the Rehabilitation Act of 1973, as amended, will be available to consumers served by the Virginia Department for the Blind and Vision Impaired (DBVI).

The time limited services provided under supported employment include:

1. Job coaching for blind , deafblind, and visually impaired individuals with other disabilities who previously have not been eligible for VR services, have been limited to sheltered employment or activity centers, or have had interrupted or intermittent employment due to severe disabilities.

2. Support services such as adaptive equipment/assistive technology devices, transportation, interpreter service for persons with dual-sensory impairments, etc. needed to sustain the individual in a time limited phase of supported employment.

DBVI uses the services of a statewide network of vendors for supported employment. Those vendors meet the Department of Rehabilitative Services’ (DRS) facilities standards for supported employment.

DBVI purchases SE from vendors on a fee-for-service basis during the time limited phase. DBVI provides training to job coaches when needed to increase their understanding of visual impairments and ability to provide quality services to the blind, deafblind, and visually impaired individuals. Generally, the time limited phase of supported employment is not authorized until the extended services funding has been identified. An exception can be made when there is a reasonable expectation that extended services funding will be identified at the point time-limited services are ready to end. Normally, the time limited services will not exceed 18 months.

Extended services funding is available for some blind, deafblind, or visually impaired individuals who have intellectual disabilities confirmed through the local Community Services Boards (CSBs). A special state appropriation provides extended services funds for individuals with physical disabilities who are not eligible for CSB funding or the use of natural supports. A Memorandum of Understanding (MOU) is required when costs are associated with either SE services or the use of natural supports which could be provided free. The VR counselor authorizes the services for the time limited support phase from Title VI, Part B and receives monthly progress reports from the vendor to ensure quality services are provided.

Sponsorship termination for time limited DBVI services occurs when the consumer has stable employment. Specific indicators of job stability are: 1) consumer satisfaction; 2) employer satisfaction; 3) job coach completion of training, adjustment, and fading activities; and 4) when the job coach’s intervention time is less than 20 percent of the consumer’s working hours over a 30-to-60-day period. An individual’s case is closed if the following two criteria are met: 1) competitive employment is performed for the established hours per week for a period of 90 days after the transition from the time-limited phase to the extended services phase, as specified on the Individualized Plan for Employment (IPE); and 2) the individual’s work is performed in an integrated work setting where the individual has regular contact with persons without disabilities. The transition from time limited to extended services will be provided without any service interruption due to the aforementioned commitment by third-party funding for extended services. Following the time-limited phase, discrete post-employment services are available when limited intervention is needed to help the individual maintain the job placement and the necessary services are not available from the extended service provider.

In most instances, the job coach providing time-limited services continues face-to-face extended services at least twice monthly, on-site or off-site. During this extended services phase, the job coach must contact an employer at least once per month.

This screen was last updated on Jun 28 2011 2:48PM by Susan Payne

The following information is captured by the MIS.

Last updated on 07/27/2011 at 3:57 PM

Last updated by savapaynes

Completed on 07/27/2011 at 3:57 PM

Completed by savapaynes

Approved on 07/28/2011 at 9:30 AM

Approved by rscomartint

Published on 09/27/2011 at 10:52 AM

Published by jack

The following documents have been identified as being related to the information you are viewing.

  • Monitoring Report for Virginia - Blind — as of March 11, 2011
    DOC (1M) | PDF (1M)

  • "A Better Bottom Line: Employing People with Disabilities" — A blueprint for Governors has been issued by the National Governors Association (NGA).
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  • TAC-14-02 — Submission of the FY 2015 State Plan for the Vocational Rehabilitation Services Program and Supplement for the Supported Employment Services Program. (May 28, 2014)
    DOC (247KB) | PDF (233KB)

  • ED-80-0013 - Certification Regarding Lobbying — 34 CFR 82.110(b) requires each State VR agency to submit for approval a signed certification regarding lobbying for each program for which federal funds are requested. In other words, one certification must be submitted for the VR program and another for the Supported Employment program.
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