View VR State Plan
2.1 Public participation requirements. (Section 101(a)(16)(A) of the Rehabilitation Act; 34 CFR 361.10(d), .20(a), (b), (d); and 363.11(g)(9))
(a) Conduct of public meetings.
(b) Notice requirements.
(c) Special consultation requirements.
3.1 Submission and revisions of the State Plan and its supplement. (Sections 101(a)(1), (23) and 625(a)(1) of the Rehabilitation Act; Section 501 of the Workforce Investment Act; 34 CFR 76.140; 361.10(e), (f), and (g); and 363.10)
(a) The state submits to the commissioner of the Rehabilitation Services Administration the State Plan and its supplement on the same date that the state submits either a State Plan under Section 112 of the Workforce Investment Act of 1998 or a state unified plan under Section 501 of that Rehabilitation Act.
(b) The state submits only those policies, procedures or descriptions required under this State Plan and its supplement that have not been previously submitted to and approved by the commissioner.
(c) The state submits to the commissioner, at such time and in such manner as the commissioner determines to be appropriate, reports containing annual updates of the information relating to the:
- comprehensive system of personnel development;
- assessments, estimates, goals and priorities, and reports of progress;
- innovation and expansion activities; and
- other updates of information required under Title I, Part B, or Title VI, Part B, of the Rehabilitation Act that are requested by the commissioner.
(d) The State Plan and its supplement are in effect subject to the submission of modifications the state determines to be necessary or the commissioner requires based on a change in state policy, a change in federal law, including regulations, an interpretation of the Rehabilitation Act by a federal court or the highest court of the state, or a finding by the commissioner of state noncompliance with the requirements of the Rehabilitation Act, 34 CFR 361 or 34 CFR 363.
3.2 Supported Employment State Plan supplement. (Sections 101(a)(22) and 625(a) of the Rehabilitation Act; 34 CFR 361.34 and 363.10)
(a) The state has an acceptable plan for carrying out Part B, of Title VI of the Rehabilitation Act that provides for the use of funds under that part to supplement funds made available under Part B, of Title I of the Rehabilitation Act for the cost of services leading to supported employment.
(b) The Supported Employment State Plan, including any needed annual revisions, is submitted as a supplement to the State Plan.
4.1 Designated state agency and designated state unit. (Section 101(a)(2) of the Rehabilitation Act; 34 CFR 361.13(a) and (b))
(a) Designated state agency.
- There is a state agency designated as the sole state agency to administer the State Plan or to supervise its administration in a political subdivision of the state by a sole local agency.
- The designated state agency is a state agency that is primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities. (Option B was not selected/Option A was selected)
- In American Samoa, the designated state agency is the governor.
(b) Designated state unit.
- If the designated state agency is not primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities, in accordance with subparagraph 4.1(a)(2)(B) of this section, the state agency includes a vocational rehabilitation bureau, division or unit that:
- is primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities and is responsible for the administration of the designated state agency's vocational rehabilitation program under the State Plan;
- has a full-time director;
- has a staff, at least 90 percent of whom are employed full-time on the rehabilitation work of the organizational unit; and
- is located at an organizational level and has an organizational status within the designated state agency comparable to that of other major organizational units of the designated state agency.
- The name of the designated state vocational rehabilitation unit is
4.2 State independent commission or State Rehabilitation Council. (Sections 101(a)(21) and 105 of the Rehabilitation Act; 34 CFR 361.16 and .17)
(a) The designated state agency is an independent state commission. (Option A was not selected/Option B was selected)
(b) The state has established a State Rehabilitation Council that meets the criteria set forth in Section 105 of the Rehabilitation Act, 34 CFR 361.17 and the designated state unit.
- jointly with the State Rehabilitation Council develops, agrees to and reviews annually state goals and priorities and jointly submits to the commissioner annual reports of progress in accordance with the provisions of Section 101(a)(15) of the Rehabilitation Act, 34 CFR 361.29 and subsection 4.11 of this State Plan;
- regularly consults with the State Rehabilitation Council regarding the development, implementation and revision of state policies and procedures of general applicability pertaining to the provision of vocational rehabilitation services;
- includes in the State Plan and in any revision to the State Plan a summary of input provided by the State Rehabilitation Council, including recommendations from the annual report of the council described in Section 105(c)(5) of the Rehabilitation Act and 34 CFR 361.17(h)(5), the review and analysis of consumer satisfaction described in Section 105(c)(4) of the Rehabilitation Act and 34 CFR 361.17(h)(4), and other reports prepared by the council and the response of the designated state unit to the input and recommendations, including explanations for rejecting any input or recommendation; and
- transmits to the council:
- all plans, reports and other information required under 34 CFR 361 to be submitted to the commissioner;
- all policies and information on all practices and procedures of general applicability provided to or used by rehabilitation personnel in carrying out this State Plan and its supplement; and
- copies of due process hearing decisions issued under 34 CFR 361.57, which are transmitted in such a manner as to ensure that the identity of the participants in the hearings is kept confidential.
(c) If the designated state unit has a State Rehabilitation Council, Attachment 4.2(c) provides a summary of the input provided by the council consistent with the provisions identified in subparagraph (b)(3) of this section; the response of the designated state unit to the input and recommendations; and, explanations for the rejection of any input or any recommendation.
4.3 Consultations regarding the administration of the State Plan. (Section 101(a)(16)(B) of the Rehabilitation Act; 34 CFR 361.21)
(a) individuals and groups of individuals who are recipients of vocational rehabilitation services or, as appropriate, the individuals' representatives;
(b) personnel working in programs that provide vocational rehabilitation services to individuals with disabilities;
(c) providers of vocational rehabilitation services to individuals with disabilities;
(d) the director of the Client Assistance Program; and
(e) the State Rehabilitation Council, if the state has a council.
4.4 Nonfederal share. (Sections 7(14) and 101(a)(3) of the Rehabilitation Act; 34 CFR 80.24 and 361.60)
4.5 Local administration. (Sections 7(24) and 101(a)(2)(A) of the Rehabilitation Act; 34 CFR 361.5(b)(47) and .15)
(a) ensures that each local agency is under the supervision of the designated state unit with the sole local agency, as that term is defined in Section 7(24) of the Rehabilitation Act and 34 CFR 361.5(b)(47), responsible for the administration of the vocational rehabilitation program within the political subdivision that it serves; and
(b) develops methods that each local agency will use to administer the vocational rehabilitation program in accordance with the State Plan.
4.6 Shared funding and administration of joint programs. (Section 101(a)(2)(A)(ii) of the Rehabilitation Act; 34 CFR 361.27)
(a) a description of the nature and scope of the joint program;
(b) the services to be provided under the joint program;
(c) the respective roles of each participating agency in the administration and provision of services; and
(d) the share of the costs to be assumed by each agency.
4.7 Statewideness and waivers of statewideness. (Section 101(a)(4) of the Rehabilitation Act; 34 CFR 361.25, .26, and .60(b)(3)(i) and (ii))
(a) Services provided under the State Plan are available in all political subdivisions of the state.
(b) The state unit may provide services in one or more political subdivisions of the state that increase services or expand the scope of services that are available statewide under this State Plan if the:
- nonfederal share of the cost of these services is met from funds provided by a local public agency, including funds contributed to a local public agency by a private agency, organization or individual;
- services are likely to promote the vocational rehabilitation of substantially larger numbers of individuals with disabilities or of individuals with disabilities with particular types of impairments; and
- state, for purposes other than the establishment of a community rehabilitation program or the construction of a particular facility for community rehabilitation program purposes, requests in Attachment 4.7(b)(3) a waiver of the statewideness requirement in accordance with the following requirements:
- identification of the types of services to be provided;
- written assurance from the local public agency that it will make available to the state unit the nonfederal share of funds;
- written assurance that state unit approval will be obtained for each proposed service before it is put into effect; and
- written assurance that all other State Plan requirements, including a state's order of selection, will apply to all services approved under the waiver.
(c) Contributions, consistent with the requirements of 34 CFR 361.60(b)(3)(ii), by private entities of earmarked funds for particular geographic areas within the state may be used as part of the nonfederal share without the state requesting a waiver of the statewideness requirement provided that the state notifies the commissioner that it cannot provide the full nonfederal share without using the earmarked funds.
4.8 Cooperation, collaboration and coordination. (Sections 101(a)(11), (24)(B), and 625(b)(4) and (5) of the Rehabilitation Act; 34 CFR 361.22, .23, .24, and .31, and 363.11(e))
(a) Cooperative agreements with other components of statewide work force investment system.
(b) Cooperation and coordination with other agencies and entities.
- cooperation with and use of the services and facilities of the federal, state, and local agencies and programs, including programs carried out by the undersecretary for Rural Development of the United States Department of Agriculture and state use contracting programs, to the extent that those agencies and programs are not carrying out activities through the statewide work force investment system;
- coordination, in accordance with the requirements of paragraph 4.8(c) of this section, with education officials to facilitate the transition of students with disabilities from school to the receipt of vocational rehabilitation services;
- establishment of cooperative agreements with private nonprofit vocational rehabilitation service providers, in accordance with the requirements of paragraph 5.10(b) of the State Plan; and,
- efforts to identify and make arrangements, including entering into cooperative agreements, with other state agencies and entities with respect to the provision of supported employment and extended services for individuals with the most significant disabilities, in accordance with the requirements of subsection 6.5 of the supplement to this State Plan.
(c) Coordination with education officials.
- Attachment 4.8(b)(2) describes the plans, policies and procedures for coordination between the designated state agency and education officials responsible for the public education of students with disabilities that are designed to facilitate the transition of the students who are individuals with disabilities from the receipt of educational services in school to the receipt of vocational rehabilitation services under the responsibility of the designated state agency.
- The State Plan description must:
- provide for the development and approval of an individualized plan for employment in accordance with 34 CFR 361.45 as early as possible during the transition planning process but, at the latest, before each student determined to be eligible for vocational rehabilitation services leaves the school setting or if the designated state unit is operating on an order of selection before each eligible student able to be served under the order leaves the school setting; and
- include information on a formal interagency agreement with the state educational agency that, at a minimum, provides for:
- consultation and technical assistance to assist educational agencies in planning for the transition of students with disabilities from school to postschool activities, including vocational rehabilitation services;
- transition planning by personnel of the designated state agency and the educational agency for students with disabilities that facilitates the development and completion of their individualized education programs under Section 614(d) of the Individuals with Disabilities Education Act;
- roles and responsibilities, including financial responsibilities, of each agency, including provisions for determining state lead agencies and qualified personnel responsible for transition services; and
- procedures for outreach to students with disabilities as early as possible during the transition planning process and identification of students with disabilities who need transition services.
(d) Coordination with statewide independent living council and independent living centers.
(e) Cooperative agreement with recipients of grants for services to American Indians.
- There is in the state a recipient(s) of a grant under Part C of Title I of the Rehabilitation Act for the provision of vocational rehabilitation services for American Indians who are individuals with disabilities residing on or near federal and state reservations. Yes
- If "Yes", the designated state agency has entered into a formal cooperative agreement that meets the following requirements with each grant recipient in the state that receives funds under Part C of Title I of the Rehabilitation Act:
- strategies for interagency referral and information sharing that will assist in eligibility determinations and the development of individualized plans for employment;
- procedures for ensuring that American Indians who are individuals with disabilities and are living near a reservation or tribal service area are provided vocational rehabilitation services; and
- provisions for sharing resources in cooperative studies and assessments, joint training activities, and other collaborative activities designed to improve the provision of services to American Indians who are individuals with disabilities.
4.9 Methods of administration. (Section 101(a)(6) of the Rehabilitation Act; 34 CFR 361.12, .19 and .51(a) and (b))
(a) In general.
(b) Employment of individuals with disabilities.
4.10 Comprehensive system of personnel development. (Section 101(a)(7) of the Rehabilitation Act; 34 CFR 361.18)
(a) Data system on personnel and personnel development.
- Qualified personnel needs.
- The number of personnel who are employed by the state agency in the provision of vocational rehabilitation services in relation to the number of individuals served, broken down by personnel category;
- The number of personnel currently needed by the state agency to provide vocational rehabilitation services, broken down by personnel category; and
- Projections of the number of personnel, broken down by personnel category, who will be needed by the state agency to provide vocational rehabilitation services in the state in five years based on projections of the number of individuals to be served, including individuals with significant disabilities, the number of personnel expected to retire or leave the field, and other relevant factors.
- Personnel development.
- A list of the institutions of higher education in the state that are preparing vocational rehabilitation professionals, by type of program;
- The number of students enrolled at each of those institutions, broken down by type of program; and
- The number of students who graduated during the prior year from each of those institutions with certification or licensure, or with the credentials for certification or licensure, broken down by the personnel category for which they have received, or have the credentials to receive, certification or licensure.
(b) Plan for recruitment, preparation and retention of qualified personnel.
(c) Personnel standards.
- standards that are consistent with any national- or state-approved or recognized certification, licensing, registration, or, in the absence of these requirements, other comparable requirements (including state personnel requirements) that apply to the profession or discipline in which such personnel are providing vocational rehabilitation services.
- To the extent that existing standards are not based on the highest requirements in the state applicable to a particular profession or discipline, the steps the state is currently taking and the steps the state plans to take in accordance with the written plan to retrain or hire personnel within the designated state unit to meet standards that are based on the highest requirements in the state, including measures to notify designated state unit personnel, the institutions of higher education identified in subparagraph (a)(2), and other public agencies of these steps and the time lines for taking each step.
- The written plan required by subparagraph (c)(2) describes the following:
- specific strategies for retraining, recruiting and hiring personnel;
- the specific time period by which all state unit personnel will meet the standards required by subparagraph (c)(1);
- procedures for evaluating the designated state unit's progress in hiring or retraining personnel to meet applicable personnel standards within the established time period; and
- the identification of initial minimum qualifications that the designated state unit will require of newly hired personnel when the state unit is unable to hire new personnel who meet the established personnel standards and the identification of a plan for training such individuals to meet the applicable standards within the time period established for all state unit personnel to meet the established personnel standards.
(d) Staff development.
- A system of staff development for professionals and paraprofessionals within the designated state unit, particularly with respect to assessment, vocational counseling, job placement and rehabilitation technology.
- Procedures for the acquisition and dissemination to designated state unit professionals and paraprofessionals significant knowledge from research and other sources.
(e) Personnel to address individual communication needs.
(f) Coordination of personnel development under the Individuals with Disabilities Education Act.
4.11. Statewide assessment; annual estimates; annual state goals and priorities; strategies; and progress reports.
(a) Comprehensive statewide assessment.
- Attachment 4.11(a) documents the results of a comprehensive, statewide assessment, jointly conducted every three years by the designated state unit and the State Rehabilitation Council (if the state has such a council). The assessment describes:
- the rehabilitation needs of individuals with disabilities residing within the state, particularly the vocational rehabilitation services needs of:
- individuals with the most significant disabilities, including their need for supported employment services;
- individuals with disabilities who are minorities and individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program carried out under this State Plan; and
- individuals with disabilities served through other components of the statewide work force investment system.
- The need to establish, develop or improve community rehabilitation programs within the state.
- For any year in which the state updates the assessments, the designated state unit submits to the commissioner a report containing information regarding updates to the assessments.
(b) Annual estimates.
- number of individuals in the state who are eligible for services under the plan;
- number of eligible individuals who will receive services provided with funds provided under Part B of Title I of the Rehabilitation Act and under Part B of Title VI of the Rehabilitation Act, including, if the designated state agency uses an order of selection in accordance with subparagraph 5.3(b)(2) of this State Plan, estimates of the number of individuals to be served under each priority category within the order; and
- costs of the services described in subparagraph (b)(1), including, if the designated state agency uses an order of selection, the service costs for each priority category within the order.
(c) Goals and priorities.
- Attachment 4.11(c)(1) identifies the goals and priorities of the state that are jointly developed or revised, as applicable, with and agreed to by the State Rehabilitation Council, if the agency has a council, in carrying out the vocational rehabilitation and supported employment programs.
- The designated state agency submits to the commissioner a report containing information regarding any revisions in the goals and priorities for any year the state revises the goals and priorities.
- Order of selection.
If the state agency implements an order of selection, consistent with subparagraph 5.3(b)(2) of the State Plan, Attachment 4.11(c)(3):
- shows the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services;
- provides a justification for the order; and
- identifies the service and outcome goals, and the time within which these goals may be achieved for individuals in each priority category within the order.
- Goals and plans for distribution of Title VI, Part B, funds.
Attachment 4.11(c)(4) specifies, consistent with subsection 6.4 of the State Plan supplement, the state's goals and priorities with respect to the distribution of funds received under Section 622 of the Rehabilitation Act for the provision of supported employment services.
- Attachment 4.11(d) describes the strategies, including:
- the methods to be used to expand and improve services to individuals with disabilities, including how a broad range of assistive technology services and assistive technology devices will be provided to those individuals at each stage of the rehabilitation process and how those services and devices will be provided to individuals with disabilities on a statewide basis;
- outreach procedures to identify and serve individuals with disabilities who are minorities, including those with the most significant disabilities in accordance with subsection 6.6 of the State Plan supplement, and individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program;
- as applicable, the plan of the state for establishing, developing or improving community rehabilitation programs;
- strategies to improve the performance of the state with respect to the evaluation standards and performance indicators established pursuant to Section 106 of the Rehabilitation Act; and
- strategies for assisting other components of the statewide work force investment system in assisting individuals with disabilities.
- Attachment 4.11 (d) describes how the designated state agency uses these strategies to:
- address the needs identified in the assessment conducted under paragraph 4.11(a) and achieve the goals and priorities identified in the State Plan attachments under paragraph 4.11(c);
- support the innovation and expansion activities identified in subparagraph 4.12(a)(1) and (2) of the plan; and
- overcome identified barriers relating to equitable access to and participation of individuals with disabilities in the State Vocational Rehabilitation Services Program and State Supported Employment Services Program.
(e) Evaluation and reports of progress.
- The designated state unit and the State Rehabilitation Council, if the state unit has a council, jointly submits to the commissioner an annual report on the results of an evaluation of the effectiveness of the vocational rehabilitation program and the progress made in improving the effectiveness of the program from the previous year.
- Attachment 4.11(e)(2):
- provides an evaluation of the extent to which the goals identified in Attachment 4.11(c)(1) and, if applicable, Attachment 4.11(c)(3) were achieved;
- identifies the strategies that contributed to the achievement of the goals and priorities;
- describes the factors that impeded their achievement, to the extent they were not achieved;
- assesses the performance of the state on the standards and indicators established pursuant to Section 106 of the Rehabilitation Act; and
- provides a report consistent with paragraph 4.12(c) of the plan on how the funds reserved for innovation and expansion activities were utilized in the preceding year.
4.12 Innovation and expansion. (Section 101(a)(18) of the Rehabilitation Act; 34 CFR 361.35)
(a) The designated state agency reserves and uses a portion of the funds allotted to the state under Section 110 of the Rehabilitation Act for the:
- development and implementation of innovative approaches to expand and improve the provision of vocational rehabilitation services to individuals with disabilities under this State Plan, particularly individuals with the most significant disabilities, consistent with the findings of the statewide assessment identified in Attachment 4.11(a) and goals and priorities of the state identified in Attachments 4.11(c)(1) and, if applicable, Attachment 4.11(c)(3); and
- support of the funding for the State Rehabilitation Council, if the state has such a council, consistent with the resource plan prepared under Section 105(d)(1) of the Rehabilitation Act and 34 CFR 361.17(i), and the funding of the Statewide Independent Living Council, consistent with the resource plan prepared under Section 705(e)(1) of the Rehabilitation Act and 34 CFR 364.21(i).
(b) Attachment 4.11 (d) describes how the reserved funds identified in subparagraph 4.12(a)(1) and (2) will be utilized.
(c) Attachment 4.11(e)(2) describes how the reserved funds were utilized in the preceding year.
4.13 Reports. (Section 101(a)(10) of the Rehabilitation Act; 34 CFR 361.40)
(a) The designated state unit submits reports in the form and level of detail and at the time required by the commissioner regarding applicants for and eligible individuals receiving services under the State Plan.
(b) Information submitted in the reports provides a complete count, unless sampling techniques are used, of the applicants and eligible individuals in a manner that permits the greatest possible cross-classification of data and protects the confidentiality of the identity of each individual.
5.1 Information and referral services. (Sections 101(a)(5)(D) and (20) of the Rehabilitation Act; 34 CFR 361.37)
5.2 Residency. (Section 101(a)(12) of the Rehabilitation Act; 34 CFR 361.42(c)(1))
5.3 Ability to serve all eligible individuals; order of selection for services. (Sections 12(d) and 101(a)(5) of the Rehabilitation Act; 34 CFR 361.36)
(a) The designated state unit is able to provide the full range of services listed in Section 103(a) of the Rehabilitation Act and 34 CFR 361.48, as appropriate, to all eligible individuals with disabilities in the state who apply for services. No
(b) If No:
- Individuals with the most significant disabilities, in accordance with criteria established by the state, are selected first for vocational rehabilitation services before other individuals with disabilities.
- Attachment 4.11(c)(3):
- shows the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services;
- provides a justification for the order of selection; and
- identifies the state's service and outcome goals and the time within which these goals may be achieved for individuals in each priority category within the order.
- Eligible individuals who do not meet the order of selection criteria have access to the services provided through the designated state unit's information and referral system established under Section 101(a)(20) of the Rehabilitation Act, 34 CFR 361.37, and subsection 5.1 of this State Plan.
5.4 Availability of comparable services and benefits. (Sections 101(a)(8) and 103(a) of the Rehabilitation Act; 34 CFR 361.53)
(a) Prior to providing any vocational rehabilitation services, except those services identified in paragraph (b), to an eligible individual or to members of the individual's family, the state unit determines whether comparable services and benefits exist under any other program and whether those services and benefits are available to the individual.
(b) The following services are exempt from a determination of the availability of comparable services and benefits:
- assessment for determining eligibility and vocational rehabilitation needs by qualified personnel, including, if appropriate, an assessment by personnel skilled in rehabilitation technology;
- counseling and guidance, including information and support services to assist an individual in exercising informed choice consistent with the provisions of Section 102(d) of the Rehabilitation Act;
- referral and other services to secure needed services from other agencies, including other components of the statewide work force investment system, through agreements developed under Section 101(a)(11) of the Rehabilitation Act, if such services are not available under this State Plan;
- job-related services, including job search and placement assistance, job retention services, follow-up services, and follow-along services;
- rehabilitation technology, including telecommunications, sensory and other technological aids and devices; and
- post-employment services consisting of the services listed under subparagraphs (1) through (5) of this paragraph.
(c) The requirements of paragraph (a) of this section do not apply if the determination of the availability of comparable services and benefits under any other program would interrupt or delay:
- progress of the individual toward achieving the employment outcome identified in the individualized plan for employment;
- an immediate job placement; or
- provision of vocational rehabilitation services to any individual who is determined to be at extreme medical risk, based on medical evidence provided by an appropriate qualified medical professional.
(d) The governor in consultation with the designated state vocational rehabilitation agency and other appropriate agencies ensures that an interagency agreement or other mechanism for interagency coordination that meets the requirements of Section 101(a)(8)(B)(i)-(iv) of the Rehabilitation Act takes effect between the designated state unit and any appropriate public entity, including the state Medicaid program, a public institution of higher education, and a component of the statewide work force investment system to ensure the provision of the vocational rehabilitation services identified in Section 103(a) of the Rehabilitation Act and 34 CFR 361.48, other than the services identified in paragraph (b) of this section, that are included in the individualized plan for employment of an eligible individual, including the provision of those vocational rehabilitation services during the pendency of any dispute that may arise in the implementation of the interagency agreement or other mechanism for interagency coordination.
5.5 Individualized plan for employment. (Section 101(a)(9) of the Rehabilitation Act; 34 CFR 361.45 and .46)
(a) An individualized plan for employment meeting the requirements of Section 102(b) of the Rehabilitation Act and 34 CFR 361.45 and .46 is developed and implemented in a timely manner for each individual determined to be eligible for vocational rehabilitation services, except if the state has implemented an order of selection, and is developed and implemented for each individual to whom the designated state unit is able to provide vocational rehabilitation services.
(b) Services to an eligible individual are provided in accordance with the provisions of the individualized plan for employment.
5.6 Opportunity to make informed choices regarding the selection of services and providers. (Sections 101(a)(19) and 102(d) of the Rehabilitation Act; 34 CFR 361.52)
5.7 Services to American Indians. (Section 101(a)(13) of the Rehabilitation Act; 34 CFR 361.30)
5.8 Annual review of individuals in extended employment or other employment under special certificate provisions of the fair labor standards act of 1938. (Section 101(a)(14) of the Rehabilitation Act; 34 CFR 361.55)
(a) The designated state unit conducts an annual review and reevaluation of the status of each individual with a disability served under this State Plan:
- who has achieved an employment outcome in which the individual is compensated in accordance with Section 14(c) of the Fair Labor Standards Act (29 U.S.C. 214(c)); or
- whose record of services is closed while the individual is in extended employment on the basis that the individual is unable to achieve an employment outcome in an integrated setting or that the individual made an informed choice to remain in extended employment.
(b) The designated state unit carries out the annual review and reevaluation for two years after the individual's record of services is closed (and thereafter if requested by the individual or, if appropriate, the individual's representative) to determine the interests, priorities and needs of the individual with respect to competitive employment or training for competitive employment.
(c) The designated state unit makes maximum efforts, including the identification and provision of vocational rehabilitation services, reasonable accommodations and other necessary support services, to assist the individuals described in paragraph (a) in engaging in competitive employment.
(d) The individual with a disability or, if appropriate, the individual's representative has input into the review and reevaluation and, through signed acknowledgement, attests that the review and reevaluation have been conducted.
5.9 Use of Title I funds for construction of facilities. (Sections 101(a)(17) and 103(b)(2)(A) of the Rehabilitation Act; 34 CFR 361.49(a)(1), .61 and .62(b))
(a) The federal share of the cost of construction for facilities for a fiscal year does not exceed an amount equal to 10 percent of the state's allotment under Section 110 of the Rehabilitation Act for that fiscal year.
(b) The provisions of Section 306 of the Rehabilitation Act that were in effect prior to the enactment of the Rehabilitation Act Amendments of 1998 apply to such construction.
(c) There is compliance with the requirements in 34 CFR 361.62(b) that ensure the use of the construction authority will not reduce the efforts of the designated state agency in providing other vocational rehabilitation services other than the establishment of facilities for community rehabilitation programs.
5.10 Contracts and cooperative agreements. (Section 101(a)(24) of the Rehabilitation Act; 34 CFR 361.31 and .32)
(a) Contracts with for-profit organizations.
(b) Cooperative agreements with private nonprofit organizations.
Section 6: Program Administration
6.1 Designated state agency. (Section 625(b)(1) of the Rehabilitation Act; 34 CFR 363.11(a))
6.2 Statewide assessment of supported employment services needs. (Section 625(b)(2) of the Rehabilitation Act; 34 CFR 363.11(b))
6.3 Quality, scope and extent of supported employment services. (Section 625(b)(3) of the Rehabilitation Act; 34 CFR 363.11(c) and .50(b)(2))
6.4 Goals and plans for distribution of Title VI, Part B, funds. (Section 625(b)(3) of the Rehabilitation Act; 34 CFR 363.11(d) and .20)
6.5 Evidence of collaboration with respect to supported employment services and extended services. (Sections 625(b)(4) and (5) of the Rehabilitation Act; 34 CFR 363.11(e))
6.6 Minority outreach. (34 CFR 363.11(f))
6.7 Reports. (Sections 625(b)(8) and 626 of the Rehabilitation Act; 34 CFR 363.11(h) and .52)
7.1 Five percent limitation on administrative costs. (Section 625(b)(7) of the Rehabilitation Act; 34 CFR 363.11(g)(8))
7.2 Use of funds in providing services. (Sections 623 and 625(b)(6)(A) and (D) of the Rehabilitation Act; 34 CFR 363.6(c)(2)(iv), .11(g)(1) and (4))
(a) Funds made available under Title VI, Part B, of the Rehabilitation Act are used by the designated state agency only to provide supported employment services to individuals with the most significant disabilities who are eligible to receive such services.
(b) Funds provided under Title VI, Part B, are used only to supplement and not supplant the funds provided under Title I, Part B, of the Rehabilitation Act, in providing supported employment services specified in the individualized plan for employment.
(c) Funds provided under Part B of Title VI or Title I of the Rehabilitation Act are not used to provide extended services to individuals who are eligible under Part B of Title VI or Title I of the Rehabilitation Act.
8.1 Scope of supported employment services. (Sections 7(36) and 625(b)(6)(F) and (G) of the Rehabilitation Act; 34 CFR 361.5(b)(54), 363.11(g)(6) and (7))
(a) Supported employment services are those services as defined in Section 7(36) of the Rehabilitation Act and 34 CFR 361.5(b)(54).
(b) To the extent job skills training is provided, the training is provided on-site.
(c) Supported employment services include placement in an integrated setting for the maximum number of hours possible based on the unique strengths, resources, priorities, concerns, abilities, capabilities, interests and informed choice of individuals with the most significant disabilities.
8.2 Comprehensive assessments of individuals with significant disabilities. (Sections 7(2)(B) and 625(b)(6)(B); 34 CFR 361.5(b)(6)(ii) and 363.11(g)(2))
8.3 Individualized plan for employment. (Sections 102(b)(3)(F) and 625(b)(6)(C) and (E) of the Rehabilitation Act; 34 CFR 361.46(b) and 363.11(g)(3) and (5))
(a) An individualized plan for employment that meets the requirements of Section 102(b) of the Rehabilitation Act and 34 CFR 361.45 and .46 is developed and updated using funds under Title I.
(b) The individualized plan for employment:
- specifies the supported employment services to be provided;
- describes the expected extended services needed; and
- identifies the source of extended services, including natural supports, or, to the extent that it is not possible to identify the source of extended services at the time the individualized plan for employment plan is developed, a statement describing the basis for concluding that there is a reasonable expectation that sources will become available.
(c) Services provided under an individualized plan for employment are coordinated with services provided under other individualized plans established under other federal or state programs.
The Mission of the Oklahoma Rehabilitation Council (ORC) is “To facilitate consumer education and empowerment, to assure services are of high quality, and lead to employment of individuals with disabilities within the state of Oklahoma.”
Goal 1: The ORC shall comply with Section 105 (b)(1)(A) of the Rehabilitation Act.
Objective 1-1: Maintain a fully constituted Governor appointed diverse council.
Objective 1-2: Hold quarterly meetings that comply with the Oklahoma Open Meeting Act.
Objective 1-3: Prepare and submit an annual report to the Governor and Commissioner of the Rehabilitation Services Administration (RSA).
Objective 1-4: Collaborate with the State Independent Living Council (SILC) and assist with the relationship between the SILC, Centers for Independent Living (CIL) and the Designated State Unit (DSU).
Goal 2: Maintain standing committees that address the goals and objectives outlined by the ORC, the DSU State Plan, and the Rehabilitation Act (i.e., Program and Planning Committee, Transition and Employment Committee, and Policy and Legislation Committee). Every ORC member will serve on a committee(s).
Transition and Employment Committee:
Objective 2-1: Partner with DSU to conduct focus groups to review, analyze, and make recommendations for a best practice tool for streamlining the client process for students receiving transition services.
Task 1: Coordinate with DSU to hold focus group meetings in a minimum of three locations throughout the state and invite parents/consumers, DSU staff, and other stakeholders to participate.
Task 2: With DSU, review and analyze information gathered at the focus group meetings and submit report of findings and recommendations to the ORC.
Objective 2-2: Provide a training opportunity on transition services for professionals through partnering with the Career Tech and Title One distance learning systems.
Task 1: Develop curriculum and objectives that will include the “Transition Flow Chart”, the “Keeping Track of Your Progress” and “Informed Choice” documents and provide an overview of the coordination of transition services.
Task 2: Meet with DSU HRD Training Unit to determine the distance learning training delivery.
Task 3: Set the dates for the distance learning event; and create and disseminate outreach materials to potential participants.
Task 4: Submit applications for CEUs to various organizations that could offer to professionals in attendance (LPC, CRC, Certificate of attendance for teachers, etc.).
Objective 2-3:Disseminate the “Keeping Track of Your Progress”, “Informed Choice” and “Transition Flow Chart” to parents, students, teachers and other stakeholders.
Task 1: Provide documents to Oklahoma Family Network and Oklahoma Parent Center for distribution to their clients.
Task 2: Submit for conference presentation or booth dissemination to the Oklahoma Directors of Special Services, Oklahoma Transition Institute, Special Education Conference and other appropriate statewide events.
Task 3: Continue to support the dissemination of materials to DSU staff.
Objective 2-4:The ORC Chair will discuss with the Division Administrators initiatives designed to increase employment outcomes of DSU clients and report to the T&E committee quarterly.
Policy and Legislative Committee:
Objective 2-5:Promote and increase the number of Consumer Success Stories (CSS) to be distributed annually to key stakeholders at the DSU Disability Awareness Day, Council of State Administrators of Vocational Rehabilitation Capitol Hill visits, the Governor, and the Lieutenant Governor. Additionally, post new stories quarterly on the ORC website and share with members at the ORC quarterly meetings.
Task 1: Change the current CSS form to allow for additional educational opportunities.
Action 1: Add an option on the CSS form that will allow the consumer to indicate their willingness to meet with their legislator during Disability Awareness Day at the Capitol or other appropriate opportunities.
Action 2: Add an option on the CSS form that will allow the consumer to indicate their willingness to participate in multiple-media opportunities, such as You-Tube.
Task 2: Create an incentive program, to be awarded annually at the August ORC quarterly meeting and at a DSU sponsored event, to encourage Counselors and Techs to increase the number of consumers that complete and sign the CSS. ORC will report award winner to the DRS Commissioners.
Task 3: CSS will be distributed bi-annually, to State Legislators based on the quadrant in which the consumer resides.
Task4: Research the feasibility of on-line submission and signature for individuals to complete the CSS.
Objective 2-6: Collaborate with the DSU to visit the US Congressional members at their local offices and provide informational materials.
Objective 2-7: Provide public comment on policy changes, review policy changes with full council, promote consumer attendance at all public hearings and distribute flyers with summary of proposed changes and information on public hearings.
Task 1: Request DSU to post ORC summary of proposed changes to policy in local offices.
Task 2: Educate stakeholders with a vested interest in the various proposed policy changes and encourage advocacy participation in the public hearing process.
Program and Planning Committee:
Objective 2-8: In accordance with Section 105 (A)(c)(i), the Program and Planning Committee, will quarterly or as necessary, review, analyze and advise DSU on the standards and indicators, customer satisfaction statewide comprehensive needs assessment, and other relevant data.
Task 1: Request DSU to report annually, the findings of the customer satisfaction survey completed 30 days after case closure.
Task 2: Work with DSU on Phase III of Statewide Comprehensive Needs Assessment that will develop, implement, and analyze data from vendors, contractors, and/or stakeholders for program improvement planning.
Objective 2-9: The Program and Planning Committee will support quality customer services.
Task 1: Collaborate with the DSU to host webinars for DRS staff to address customer service and presumed eligibility, which will include case recordings in the AWARE system. Create a post web database test to be completed by participants to receive credit for attendance.
Task 2: Partner with the SILC and other stakeholders to create a multi-media tool that will explain to clients how they can write their own Individual Plan for Employment with their counselor.
Task 3: Continue to promote to DSU the critical need for consumers to have timely access to appropriate assistive technology devices and services by addressing the needs with the Director and Division Administrators.
Objective 2-10: The Program and Planning Committee will partner with the DSU Visual Services Division to improve the quality of the “Train the Trainer” assistive technology project.
Task 1: Partner with the DSU in the development of curriculum for the trainers to provide consistency of training content.
Task 2: Research and recommend resources of continuing education opportunities for trainers to increase their skill levels and proficiencies.
Task 3: Partner with the DSU to create a consumer evaluation tool to determine the effectiveness of the trainers.
Task 4: Request DSU to provide a summary of the consumers evaluation of the trainers.
Response from DSU to SRC Input and Recommendations
The DSU concurs with the SRC’s position and recommendations as stated in this attachment. The DSU continues to have an extremely cooperative, productive, and interactive relationship with the Oklahoma SRC. The DSU administrators and program staff fully participate in the SRC activities including their quarterly meetings. Designated DSU liaisons attend and fully participate in SRC committee meetings and serve as associate members of the SRC. The DSU also continues to work with the SRC on joint projects. The SRC’s involvement in the development and revision of agency policy has been of particular value in identifying consumer issues related to policy and in developing rules that respond effectively to both client and agency concerns. Formal planning meetings for the state plan included the SRC program manager as a member of the teams for both divisions of vocational rehabilitation and visual services. The DSU and the SRC are committed to being full partners in the continuance of planning for all future activities that effect people with disabilities.
This screen was last updated on Jun 24 2011 12:22PM by Melinda Fruendt
The Department of Rehabilitation Services (DRS) enters into appropriate cooperative arrangements with, and utilizes the services of, various state and local agencies and programs. DRS coordinates with these agencies and programs to ensure people with disabilities receive appropriate services. These agencies and programs include:
Oklahoma ABLE Tech
The mission of Oklahoma ABLE Tech is to get assistive technology “AT” into the hands of Oklahomans with disabilities through activities that provide increased access and acquisition. The DSU has a long standing history of working closely with Oklahoma ABLE Tech to enhance the provision of assistive technology services across the state.
Oklahoma ABLE Tech annually receives $100,000 in state appropriations through a line item on the DSU budget. In turn, DSU contracts with Oklahoma ABLE Tech for assistive technology related activities. Oklahoma ABLE Tech will continue as a subcontractor to DSU for the implementation of assistive technology related activities through a contractual agreement.
Oklahoma ABLE Tech – Assistive Technology: Device Demonstration and Device Short Term Loan
Oklahoma ABLE Tech is required by the Rehabilitation Services Administration (RSA) under the Assistive Technology Act (ATA) of 1998 as amended to implement device short-term loan programs and device demonstration programs. In pursuit of this mission, Oklahoma ABLE Tech has partnered with DSU to achieve AT outcomes for DSU clientele by purchasing $113,470 of assistive technology.
Current Project Status
ABLE Tech has continued the Device Demonstration and Device Short-Term Loan Memorandum of Agreement (MOA) with Visual Services Division during FFY 11. During FY 10, 62 devices were loaned and 375 demonstrations occurred for AT categories of vision and computer access. The MOA is renewable on an annual basis utilizing the federal calendar year. It is anticipated that the MOA will be renewed in October 2011.
The Division of Visual Services (DVS) will continue to operate a device short-term loan program and device demonstration center, in Oklahoma City and Tulsa, utilizing AT that has been purchased by both ABLE Tech and DVS.
- Support DVS with information on interagency loans, device materials, and knowledge of funding options by holding trainings and email updates.
- Invest in new equipment as Oklahoma ABLE Tech funding allows.
- ABLE Tech will market DVS device short-term loan program and device demonstration center to stakeholder groups, such as disability related org., parent support groups, providers and agencies by conducting overview presentations, quarterly newsletter articles, and fully accessible web site.
- Continue use of the ABLE Tech database systems to collect and report demonstrations and short term equipment loans.
- DVS will increase the number of individuals that have access to AT in the short-term loan program by 6 or 10%; from FFY11 which was 62.
- DVS will maintain an outcome performance measure in which 100% of the individuals that accessed AT in the short term loan program were able to make an AT decision.
- DVS will increase the number of demonstrations by AT category to individuals by 18 or 5%; from FFY10 which was 375.
- DVS will maintain the outcome performance measure to 100% of individuals having had a demonstration being able to make an informed choice about AT.
Oklahoma ABLE Tech – Using Assistive Technology and Self-Determination to Attain Transition Goals
The DSU, in collaboration with Oklahoma ABLE Tech and the University of Oklahoma’s Zarrow Center for Learning Enrichment, provided assistive technology, assistive technology training and support to 8 high school juniors, with disabilities in 3 school districts and will follow their progress for two years, including the first post-school year. All 8 students have open DSU transition cases.
Current Project Status
ABLE Tech has purchased the recommended assistive technology devices for the student. By the fall semester of 2011 the participating Local Education Agencies (LEAs) will purchase the equipment from ABLE Tech at the predetermined depreciated value for the student to use during their senior year in school. It is projected that prior to graduation DSU will purchase the equipment from the LEAs for each student to meet their post-secondary employment goals.
To determine if AT devices and services, coupled with self-determination instruction, increase students’ attainment of their annual transition goals and post-school outcomes and performance.
- Using a multiple-probe repeated measures research design, personnel will determine whether the use of assistive technology and self-determination will increase the likelihood that students will meet their annual transition goals.
- Using a pre-post design with post-tests done quarterly across the school year, personnel will measure student’s progress.
- The transition project will increase the number of students obtaining and benefiting from AT. A benchmark measurement will be established in FY2011.
Oklahoma ABLE Tech – AgrAbility
In partnership with the Oklahoma Cooperative Extension Services (OCES) at Oklahoma State University and the Langston University Physical Therapy Program, ABLE Tech also administers the Oklahoma AgrAbility Project (funded by the United States Department of Agriculture) which provides education, networking and direct assistance to farmers, ranchers and their families who have a disability or injury that limits their ability to perform essential farm tasks. In FY10 thirty-four AgrAbility clients have benefited from receiving collaborative services from AgrAbility and DSU. During the annual reporting period to USDA (April 1, 2010 to January 30, 2011), DSU purchased needed assistive technologies in the amount of $153,740. Oklahoma ABLE Tech and the DSU have partnered, via a Memorandum of Understanding (MOU), as well as a continued fee-for-service contract which began October 1, 2009.
Current Project Status
The AgrAbility Project continued its partnership, via a Memorandum of Understanding (MOU), with DSU. The MOU is renewable on an annual basis utilizing the United States Department of Agriculture (USDA) calendar for AgrAbility grant awards, April 1 through March 30. AgrAbility provides DSU counselors assessment, notes, photographs, and verbal consultation as needed, to assist in a successful case closure for individuals with disabilities that want to pursue an employment outcome in agriculture. During FY10, AgrAbility had 34 co-shared cases of which 2 closed successfully employed. AgrAbility conducted 21 farm site assessments for the co-shared cases of which 16 were paid through a fee-for-service contract. Additionally, DSU purchased approximately $207,434 for assistive technology for AgrAbility clients.
DSU will continue to collaborate with AgrAbility, utilizing a MOU as well as a fee-for-service contract to ensure individuals from farm families with disabilities can benefit from accessing DSU services when appropriate.
- AgrAbility staff will work closely with the DSU staff liaison that coordinates client case services, outreach and training for the purpose of enhancing the employment opportunity for farmers/ranchers with disabilities that are eligible for VR.
- Referring agricultural workers who may be eligible for services to the DSU;
- Providing information from worksite evaluations that can assist the DSU in the planning services for eligible VR recipients. Identifying appropriate and justifiable assistive technologies, potential vendors, and estimated costs of assistive devices or services.
- Assisting rehabilitation counselors and self-employment VR clients in preparing basic agricultural business planning documents, creating Plans for Achieving Self-Sufficiency, and utilizing impairment related work expenses for VR clients wishing to enter employment in agricultural services or businesses.
- Working collaboratively with DSU to prepare, develop and implement annual training for rehabilitation counselors and managers in understanding and applying knowledge about the culture of farming, typical farm work environments and tasks, basic farm financial management, introducing major types of assistive technologies that enable functional performance in farm tasks, accommodation of disability through alternative enterprises and/or improving farm efficiencies, and methods for improving communication, planning, and cooperation between VR consumers who are farmers or ranchers and the rehabilitation counselor to reach a timely and successful case closure;
- Availability of AgrAbility to present annually at DSU conferences, trainings, and educational sessions as needed.
- ABLE Tech will increase the number of co-shared cases, completed assessments under the fee-for-services contract and successful case closures for AgrAbility clients receiving services from DSU.
- ABLE Tech will track and report the DSU assistive technology expenditure for all AgrAbility clients.
Oklahoma ABLE Tech – Alternative Financing Program & Access to Telework Fund
Oklahoma ABLE Tech is required by RSA to implement state financing activities. In pursuit of this goal, DSU has contracted with Oklahoma ABLE Tech for nine years to operate an Alternative Financing Program (AFP) and an Access to Telework Fund (ATF) program. State appropriations are utilized for this contractual arrangement. These programs have created an innovative alternative for individuals with disabilities to borrow money at a low interest rate to purchase needed assistive technology and equipment to enhance their ability to live independently and successfully telework. To date, the program has utilized $455,000 in State and private funds as cash match to receive $1,955,854 in Federal funds and has leveraged $3.8 million in BancFirst funds toward 664 loans to Oklahomans in need of assistive technology and equipment needed for telework opportunities. ABLE Tech has annually provided the DRS Commission with a progress report on all loan and default activity of these programs. Additionally, ABLE Tech has annually provided the Director of DRS with a written report on all programmatic activity.
Current Project Status
The Alternative Financing Program (AFP) and the Access to Telework Fund (ATF) program contract also continued during FY11. During FY10, 86 loans in the amount of $506,203 have been provided to Oklahomans to purchase assistive technology and equipment. The contract is renewable on an annual basis utilizing state appropriations and the state calendar year. It is anticipated that the contract will be renewed in July 2011.
DSU will collaborate with ABLE Tech to offer state financing programs to DSU client to provide an alternative to funding assistive technology.
- Provide quarterly updates to DSU on the outcomes and successes of individuals that purchased assistive technology through an AFP/ATF.
- ABLE Tech and DSU web sites will link to each other as a resource to Oklahomans with disabilities.
- ABLE Tech will maintain the outcome performance measure of 95% for individuals that acquired AT through the AFP or ATF could only access AT through one of the follow RSA measurements:
1. Could only afford the AT through this program.
2. AT was only available through this program.
3. AT was available through another program but the wait was too long and/or the program too complex.
Oklahoma Department of Mental Health and Substance Abuse
DSU maintains a cooperative agreement and MOU with the Oklahoma Department of Mental Health Substance Abuse and Services (ODMHSAS) to improve the employment outcomes of individuals with severe mental illness. DSU Director is a voting member of the Governor’s Transformation Advisory Board providing guidance on expenditures of federal mental health grants.
-Quarterly OK Systems of Care of State Team participation
-Quarterly OK Mental Health Planning Council participation
-Quarterly Oklahoma Health Care Authority Behavioral Health Advisory Council participation
-Monthly Behavioral Health Development Executive Team participation
-Participation in study teams and work groups as appropriate and necessary. The current active teams/work groups are the Adult Work Group and the Discharge/Referral Work Group.
Oklahoma Department of Human Services, Developmental Disabilities Services Division (DDSD)
DSU maintains a cooperative agreement and MOU with the DDSD to improve employment outcomes for consumers with developmental disabilities.
-Regular meetings with Field Coordinators, Programs Managers, Programs Field Representatives and DDSD staff. In the monthly meetings we address and solve problems that have come to our attention from field staff or either agency. We plan, develop and deliver training to staff based on problems that have been brought to our attention.
-Regular meetings with DSU Executive Staff to keep them informed to current field issues discussed at the monthly meetings.
-Programs Field Representatives are on the Developmental Disabilities Advisory Council.
-Received participation in the Alliance for Full Participation, which has a national goal of increased competitive employment by 50% in the states.
-Partnered to find a provider to be the lead chairperson on the Gatesway Project and expanded the member base.
Thunderbird and Crossroads Clubhouses
The DSU entered into contracted agreements with the Thunderbird Clubhouse in Norman and Crossroads Clubhouse in Tulsa, both of which are certified through the International Center for Clubhouse Development (ICCD). The agreements are for establishing employment services for DSU clients with severe mental illness for the purpose of obtaining and maintaining employment. These services are based on the ICCD Standards for Clubhouse Programs.
State Use Program
The State of Oklahoma recognizes the value of people with significant disabilities by having established a State Use Program that provides jobs for people with significant disabilities in producing products that can be purchased from a state contract for state use. The jobs range from products sorting and repackaging to the provision of services such as janitorial, maintenance, lawn care and trash pickup.
By state statute, the administrator of the DVS of the DSU serves on the executive committee of the Oklahoma State Use Program. The State Use Program continues to utilize a system of purchasing through a recognized portal system. All state agencies are required to purchase off of the portal contract unless items are not available.
While the program is intended as an employment program for individuals with significant disabilities, the State Use Committee believes that the research document reflects the financial impact on the State of Oklahoma as well as the personal value that employment brings to each participant in the program. The total number of persons with disabilities producing products and/or providing services is 1,957 with 446 being placed in competitive employment.
Oklahoma Office of Juvenile Affairs
The DSU is partnering with the Office of Juvenile Affairs (OJA) to place a VR counselor to be located within an OJA facility to work with youth with disabilities. It is the goal of this program to work with this underserved transition population to decrease the recidivism rate.
Oklahoma Department of Veterans Affairs
The DSU has created a Veterans Outreach Coordinator to work with community groups and programs related to serving veterans. This coordinator is also a veteran and understands the complex systems of the VR and Veterans systems. This position assists in facilitating participants through both systems in a timely manner to maximize resources of both organizations.
This screen was last updated on Jun 24 2011 10:50AM by Melinda Fruendt
The Oklahoma Department of Rehabilitation Services (DSU) recognizes the importance of providing timely transition planning services for students with disabilities as they prepare to exit the high school setting. DSU remains committed to the continued maintenance of a collaborative working relationship with public education officials in Oklahoma—the Oklahoma State Department of Education (OSDE).
Procedures for outreach to and identification of students with disabilities who need transition services are outlined in the formal interagency agreement. DSU collaborates with the Local Educational Agencies (LEA) to coordinate the Individualized Plan for Employment (IPE) and Individualized Education Program (IEP) to develop objectives and services planned in an individual’s IEP/Section 504 Plan and IPE. Both documents, as well as other case documentation, must reflect the effective interaction of the two agencies with LEAs in providing the services necessary for a smooth transition from school to work. The IEP is developed and approved before each student is determined eligible for vocational rehabilitation services and leaves the school setting; order of selection policy applies.
DSU’s formal interagency agreement with the state educational agency outlines the roles and responsibilities, including financial responsibilities, of each agency, including provisions for determining state lead agencies and qualified personnel responsible for transition services. DSU will develop and implement a Memorandum of Understanding (MOU) with the Oklahoma State Department of Education (OSDE), Special Education Services (SES), as necessary, describing services and programs available through DSU (e.g., school work study programs, Project SEARCH, and work adjustment training), to gain the support of the OSDE-SES in the implementation of these programs. Additional support will be sought from the OSDE-SES to encourage LEAs to enter into a contract with the DSU for these programs and services and to renew contracts annually.
The DSU Transition Coordinator completes an open records request annually from the OSDE-SES to obtain the Child Count information for that school year. Through that information, DSU is able to identify areas in the state in which it can do targeted outreach to students with disabilities with IEPs-specifically, the DSU is focusing on students with visual impairments and those with hearing impairments.
DSU will continue to fund, support, and be actively involved in the annual Oklahoma Transition Institute (OTI) and Regional Meetings. DSU will appoint at least two staff members to serve on the Oklahoma Transition Council, jointly plan the OTI and Regional Meetings, and further develop the state plan for providing transition services across Oklahoma. Each DVR and DVS Counselor serving transition students will actively serve on an OTI Regional Team, attend the annual OTI, attend the OTI Regional Meetings, maintain at least quarterly contact with their team, and assist with development and implementation of the team plan. A Statewide Transition Coordinator will monitor and coordinate transition services.
The Work Adjustment Training Program is designed to prepare significantly disabled high school age youth for employment by developing important work habits, job skills, attitudes, and personal adjustment skills. DSU will develop additional employment contracts with public schools for work adjustment training and/or work study programs. DSU will establish a tracking system for graduates with the most significant disabilities who participate in the Work Adjustment Training Program.
Employment Support Services Unit will assist Transition Specialists in creating additional employment contracts with Community Rehabilitation Providers for work adjustment training.
This screen was last updated on Aug 10 2011 3:05PM by Melinda Fruendt
Community Rehabilitation Service Providers
DSU has contracts with private, non-profit providers of supported employment and other job placement programs for clients with significant disabilities. Providers request the opportunity to provide supported employment, employment and retention (i.e. short term job coaching), job placement, support services for employment and transitional employment services for DSU clients. DSU approves contracts based on pre-established criteria, including acceptable levels of payment for outcomes achieved.
DSU will continue to increase employment contractors to meet the needs statewide, focusing especially on rural areas. The Employment Support Services Unit will educate potential providers of available contracts and educate DSU field staff on available contracts and providers. The list of contracts and providers is available on DSU intranet.
Centers for Independent Living
The DSU maintains cooperative relationships with the Centers for Independent Living (CILs) through regular communication and establishing contracts for services from the centers. DSU encourages the CILs to provide informative training programs to the DSU field staff to access services available through the CILs. DSU is committed to working with the Statewide Independent Living Council (SILC) to improve relationships between the CILs and DSU.
-Educate DSU field staff about services available from CIL’s.
-Encourage the CILs to communicate with the DSU field staff to determine other services that could be created and provided by the CILs to the DSU.
-Encourage CIL’s to market their services to DSU field staff.
-Survey DSU field staff about CIL usage and needs.
-Improve communication between the SILC and DSU.
-Find and/or develop services that will enhance the independent living concerns for consumers.
-Market these services to the DSU’s field staff and consumer service professionals for inclusion in case services and plans.
-Continue to educate the SILC about the components, requirements and limitations of the contract and purchasing systems.
-Attendance of Director and/or designee at quarterly SILC meetings.
-Attendance of the DSU director in major SILC and CIL meetings where services are discussed and planned: ie., creation of the state plan for Independent Living.
-DSU (administration, accounting, and legal) will meet annually (or as needed) with the SILC Executive Board to address issues and difficulties.
This screen was last updated on Jun 24 2011 12:10PM by Melinda Fruendt
DSU has undergone massive streamlining of contracts. This process is more efficient for the counselor and vendor while maintaining accurate and sufficient records. Combining supported employment and employment retention contracts streamlined the processes and reduced duplication of effort and records.
DSU enters into provider agreements with other community agencies for the provision of supported employment services. There are 49 providers with a total of 135 contracts. Assigned staff continues outreach activities in an attempt to recruit new providers.
DSU maintains an agreement with the Oklahoma Department of Mental Health and Substance Abuse Services (ODMHSAS) describing collaboration on delivery of supported employment services and transitional employment services.
This screen was last updated on Jun 24 2011 10:55AM by Melinda Fruendt
Data System on Personnel and Personnel Development
The DSU is committed to maintaining Comprehensive System of Personnel Development (CSPD) standards as set forth in section 101 (a) of the Act. The DSU maintains a complete data system that facilitates the analysis of current and future personnel needs and resources. Data is continuously collected and updated allowing for retrieval of information to determine the DSU’s profile of success in relation to the CSPD Plan.
The Human Resource Development Unit specifically assigned to the Divisions of Vocational Rehabilitation and Visual Services, in cooperation with the Human Resources Unit for the DSU, maintains the database. Staff is required to provide updated educational and professional certification/licensure information whenever there is a change. The accuracy of this information is verified during the CSPD annual review.
The table below lists the current FTEs available and projections for replacements needed to adequately serve the DSU’s consumers. The numbers indicated are and continue to be based on historical and projected turnover rates.
The DSU maintains a counselor to consumer ratio of 1 counselor per an average of 118 consumers. The DSU will continue to focus on appropriate caseload size by ensuring services are provided to eligible individuals with disabilities who actively participate in the vocational rehabilitation program leading to competitive employment.
|Row||Job Title||Total positions||Current vacancies||Projected vacancies over the next 5 years|
|2||Programs Field Representative||8||0||3|
|3||VR Specialist - Counselor||100||17||40|
|4||VR Specialist - Vocational Evaluator||8||0||3|
|5||Rehab of the Blind Specialist||14||1||5|
|6||Specialist on Deaf/Blindness||2||1||1|
There are two institutions of higher education in Oklahoma that prepare vocational rehabilitation professionals by awarding Master’s of Science Degrees with Vocational Rehabilitation Counselor emphasis. These programs are Langston University and East Central University. Langston University is recognized by RSA as a historically black college/university (HBCU). Both of these programs are Council on Rehabilitation Education (CORE) accredited. Graduating from a CORE accredited program automatically qualifies its graduates to test for the Certified Rehabilitation Counselor (CRC) certification. As such, all the graduates shown in the table below have the credentials necessary for taking the CRC exam, thereby meeting the DSU’s CSPD standard of a qualified rehabilitation professional.
The DSU director is a guest lecturer at East Central University and Langston University at least once a year.
In addition to the connection with Langston and East Central Universities, additional efforts enhance relationships with higher education. These are indicated in the goals and activities shown below.
Foster beneficial relationships with higher education institutions
•Attendance at state, regional, and national events on higher education
•Associate membership in the National Council on Rehabilitation Education
•Encourage staff to be guest speakers and become adjunct faculty
|Row||Institutions||Students enrolled||Employees sponsored by agency and/or RSA||Graduates sponsored by agency and/or RSA||Graduates from the previous year|
|2||East Central University||27||0||0||0|
A variety of methods are used to address our current and projected needs for qualified rehabilitation personnel. Methods used include annual reviews of existing data, workforce planning using an established model, conducting outreach and networking, and the establishment of a Project Coordinator for Diversity Management position that focuses on recruitment of individuals with disabilities and others of minority backgrounds. The goals and activities listed below indicate the actions to take place during this plan year.
Using existing data and an established workforce planning model, identify current status and predict future needs of qualified rehabilitation personnel
• Identify current staff capacities and compare to future needs to identify gaps
• Initiate actions to fill the gaps through staff development, capacity building, and recruitment efforts
Expand applicant pool for VR Counselor positions
• Through the In-Service Training Grant we plan to fund two trips for recruitment by DSU Project Coordinator. The dates and locations are yet to be determined. What other trips he plans is unknown.
o Texas Pan American University, late April or May
o Second trip not decided; could be New Mexico Highlands, University of Arizona or South Carolina State
• Through the Educational Sponsorship Program, we currently have 17 staff taking advantage with one completing their program since October 1, 2010. This person graduated with a Master’s Degree in Rehabilitation Counseling. She began using this program while pursuing her Bachelor’s Degree and is currently in the process of being promoted to a VR Specialist Level 2.
• To alleviate difficulties experienced with applicants being determined for CSPD eligible when applying for a VR Specialist II or above position, a new Family Description has been written and implemented with OPM. It clarifies that graduates of a Council on Rehabilitation Education (CORE) accredited master’s program are to be deemed eligible without further review.
Retention of qualified rehabilitation professionals
• Provide for personal and professional growth by providing in-service development opportunities that enhance their knowledge, skills, and abilities
• Continue to offer a skill based pay adjustment for obtaining a professional certification or licensure appropriate with their position
The DSU recognizes the importance and pursues the development of relationships with professional organizations. The goal and activities listed below are the efforts to aid in this area.
Expand relationships with professional organizations
•Support state, regional, and national professional organizations by:
oStaff attendance at events
oEncouraging staff to become members of their professional organizations
oAssisting organizations to hold their events in Oklahoma
The DSU utilizes the following strategies for recruiting and hiring counselors and other staff:
As a strategy to increase recruitment and retention of a diverse professional counselor staff from traditionally underrepresented and underserved populations.
The DSU Project Coordinator is responsible for national diversity recruitment of CSPD qualified staff. The Project Coordinator participates in career days and does class presentations designed to extenuate the positive value of DSU employment to students enrolled in CORE—accredited rehabilitation master degreed programs. During such presentations, the Project Coordinator discusses the State of Oklahoma’s low cost of living, the potential benefits contained in the State’s employee compensation package and paid internship training programs such as the State’s Carl Albert Public Internship Program. The aforementioned activities are accomplished on a national basis, with a particular emphasis, at colleges and universities which serve, predominately, student populations from traditionally underserved and underrepresented student populations. Moreover, these activities occur at colleges and universities, which include but are not limited to: Historically Black Colleges and Universities (HBCUs), such as, Langston University, Southern University (Baton Rouge, Louisiana), South Carolina State University; Historically Spanish-Serving Colleges (HSCs), such as, University of Texas Pan American, University of Texas El Paso and University of New Mexico-Highland and historically Native American Colleges, such as Cheyenne and Arapaho Tribal College (Weatherford), College of the Muscogee Nation (Okmulgee, Oklahoma), Comanche Nation College (Lawton, Oklahoma), Pawnee Nation College (Pawnee, Oklahoma), Bacone (Muskogee, Oklahoma) and University of Arizona (Tucson).
The DSU point of contact impacts diversity issues within programs, such as, Section 121 Oklahoma Tribal Vocational Rehabilitation Programs, Consortia of Administrators for Native American Rehabilitation, Inc. (CANAR), state and local Chambers of Commerce, city councils, Hispanic Chambers, Legislative Black Caucus and community-based rehabilitation programs.
To be consistent with the federal requirements, the DSU established a CSPD standard in 1999 for all existing staff and qualified applicants for VR Counselor positions. These measures have resulted in 100% compliance with the federal CSPD requirements. To insure the continuance of this rate, all applicants for the positions of VR Counselor, Field Coordinator, and Programs Manager are reviewed by the DSU expert on CSPD.
Annually a comprehensive needs assessment is performed to afford continuing educational and in-service opportunities for the DSU professional and paraprofessional staff. From this assessment a Staff Development Plan is formulated to address those needs. The goals and activities associated with staff development are detailed below.
Provide opportunities for increasing individual knowledge, skills, and abilities
-Over 80 activities have been provided to staff since October 1, 2010 in areas of:
-Variety of Disability Specific Trainings
-Diversity related conferences
-Counselor and Support Staff Academies
Acquisition and Dissemination of Information to Staff
To round out a complete program of providing the most up to date information in the field of vocational rehabilitation, research and details of significance are disseminated to all professional and paraprofessional staff. Each year the Agency participates in the Fall and Spring National Council on Rehabilitation Education (NCRE) Conferences where new research is presented. Additionally, Institute on Rehabilitation Issues (IRI) documents are provided to all staff. Also as part of this program, materials are obtained and disseminated from a variety of seminars and conferences statewide, regionally, and nationally.
Services to the Deaf and Hard of Hearing Unit (DVR):
All staff members in the DVR Services to the Deaf and Hard of Hearing Unit are either native signers or certified interpreters. Any new staff members are committed to learning sign language through ASL classes offered by DRS. Two staff members hold national certification for sign language interpretation. The Unit maintains interpreter contracts and schedules interpreters as needed for agency staff and for consumers. This unit added sign language to Spanish as a communication mode with the addition of a tri-lingual staff member. The real-time captioning contract was expanded to encompass more services for consumers and staff.
Video Phones are utilized in the Tulsa and Oklahoma City offices to communicate directly with the clients. Services to the Deaf and Hard of Hearing Unit staff also have received technology in order to be able to communicate through Video Phones in the field. Additional technology is being distributed to all field offices to allow signers in the field to be able to communicate with Deaf and Hard of Hearing consumers in the general field offices throughout the state; this technology will also include spoken language translation as well.
DSU maintains a Hispanic Community Services unit to serve the increase of the Hispanic population in Oklahoma. This includes bilingual staff who meet regularly and partner with a number of Hispanic organizations and committees.
A statewide toll-free number for Spanish speakers is available to facilitate the application process and provide coordination with a local counselor. Assistance with interpreting during meetings and translation of written correspondence is provided. Forms utilized in the application process are available in Spanish. DSU plans to translate additional forms and publications in Spanish. The Hispanic Community Services unit continues to identify resources to assist counselors in providing services to Hispanic individuals.
For consumers that speak a language other than English, this unit has access to translation/interpreter services for other native languages.
•Spanish translated Transition brochures and checklists to be disseminated to high school students and parents about Vocational Rehabilitation Services.
•The Hispanic Community Services unit will continue to partner with Langston University, recipient of a Migrant and Seasonal Farm-worker Program grant, to increase outreach to farm-workers, many of whom are Hispanic and address their service needs.
•A 30 second radio public service announcement focusing on jobs, family, community and self-esteem will be produced in Spanish.
•Create a video with narrative and captions in Spanish for DSU applicants.
•Videophones are utilized for outreach to the Hispanic population statewide, reaching within the rural communities.
•Plans to re-release two online public service announcements available in Spanish with captioning.
DSU coordinates its CSPD activities with those provided under the Individuals with Disabilities Education Improvement Act. Through the DSU commitment with the Oklahoma Transition Institute (OTI), trainings for local educational agencies (LEA) and vocational rehabilitation counselors will assist with plans in coordinating CSPD activities.
This screen was last updated on Aug 10 2011 3:20PM by Melinda Fruendt
Identify the need to establish, develop, or improve community rehabilitation programs within the state.
The DSU divided its Comprehensive Statewide Assessment into three separate phases. Phase I (FFY 10) surveyed closed cases; Phase II (FFY 11) surveyed open cases. Phase III (FFY 12) will be the development and survey of vendors and third party stakeholders. All three phases include an assessment of the vocational rehabilitation needs of individuals with the most significant disabilities, including supported employment consumers, minorities and unserved/underserved consumer populations.
In collaboration with the Oklahoma Rehabilitation Council (ORC), the DSU divisions of vocational rehabilitation and visual services continued the comprehensive statewide assessment of needs by surveying open cases in FFY 11. The recommendations are being incorporated into the strategic planning process. The following recommendations are addressed in section 4.11 (c)(1) State Goals and Priorities.
FFY 11 Findings and Recommendations
•DRS should strongly consider assessing consumer satisfaction and need among currently active DRS participants using the same methodology employed in the current assessment. The current assessment included participants whose cases were closed either rehabilitated or other than rehabilitated. It might prove beneficial to ascertain consumers’ perceptions on satisfaction and need while their cases are active.
•There needs to be increased emphasis on empowering consumers to make informed choices about their job goals, and the community services and external service providers needed to assist them in reaching their goals. This can be accomplished through formal staff trainings and through open encouragement from all leadership levels.
•Additional customer service training regarding the importance of rehabilitation counselor and rehabilitation technician responsiveness to customers and speed in which their plans for employment are developed may be warranted.
•Review of current local service providers (e.g., medical, education and job placement) and targeted sustained efforts to increase local service providers is needed to increase customer opportunities for choice.
•Current public transportation systems, especially in urban areas, should be reviewed with an eye toward identifying additional public transportation resources.
•There needs to be greater emphasis placed on counselors and technicians facilitating consumers’ training for work within the community where consumers live.
•At least two actions should be considered to improve DRS’ relationship with local Onestop centers as well as service delivery to persons with disabilities.
•Future surveys should collect data on consumers’ educational attainment levels. It may be important to learn more about how consumers’ educational attainment levels relate to their perceptions of satisfaction and need.
This screen was last updated on Aug 10 2011 3:25PM by Melinda Fruendt
Estimates of Individuals Eligible for Services
In 2009 the American Community Survey estimated 322,022 Oklahomans age 18-64 had disabilities. Persons with disabilities age 16 and over (including elderly individuals) numbered 529,975 were working at a rate of 27.9% compared to 67.3% for people without disabilities. 68.8% of Oklahomans with disabilities age 16 and over were not in the labor force, compared to 28.1% of individuals with no disability.
In the civilian population aged 18-64 with disabilities (322,022), 177,244 were not considered to be in the labor force at all, 128,657 were employed, and 16,121 were considered to be in the labor force but were not employed. Thus 39.95% of disabled individuals age 18-64 were employed in some capacity, while 193,365 or 60.05% had no employment at all.
In recent years Oklahoma’s population growth has been slow and marginal. Due in part to changes in the disability information gathered via the American Community Survey/Census, Oklahoma’s population of persons with disabilities has reduced slightly for each of the past three years. The Census plans to prepare state population projections in the future when all 2010 state Census data is compiled, but no reliable state projections are available at this time for Oklahoma. Thus, based on the recent experience of slow overall state population growth and decline in numbers of persons with disabilities, we estimate that 193,365 Oklahomans with disabilities will be eligible for VR services in 2012.
Estimates of Individuals Eligible for Services to Receive VR Services
DRS serves consumers under an Order of Selection and three priority groups. The number of such individuals who will receive services provided under Part B of Title I and under Part B of Title VI of the Act, including related estimated costs are as follows:
|Category||Title I or Title VI||Estimated Funds||Estimated Number to be Served||Average Cost of Services|
|Title I, Part B, Priority Group 1||Title I||$12,150,000||6,075||$2,000|
|Title I, Part B, Priority Group 2||Title I||$11,610,000||5805||$2,000|
|Title I, Part B, Priority Group 3||Title I||$3,240,000||1620||$2,000|
|Title VI, Part B||Title VI||$300,000||75||$4,000|
This screen was last updated on Aug 12 2011 9:48AM by Melinda Fruendt
The goals and priorities for FFY 12 have been jointly developed with the Oklahoma Rehabilitation Council (SRC). DSU participates in regular SRC meetings as well as participates in SRC subcommittee activities. The SRC also collaborates in drafting and revision of agency policy development, and meets regularly with the agency Director and DVR/DVS Administrators. Finally, revisions to the state plan were developed jointly, as well as revision to the specific goals and priorities identified in this section.
In a joint effort with the SRC, the DVR/DVS divisions formed work groups to develop measures and action steps to address the DSU organizational strategic plan goals and strategic priorities. The Servant Leadership model was the focus in the development of the DSU organizational strategic plan process. The work groups reviewed and utlized the following documents in writing the goals: the findings and recommendations of the comprehensive statewide needs assessment, the findings from the consumer satisfaction survey, the employee engagement survey, the standards and indicators performance reports, and findings from the last monitoring report. Furthermore, the DSU Director’s annual performance points and expectations were utilized.
The DSU organizational strategic plan is designed for five years. The divisions will address the goals and strategic priorities over the span of these five years; therefore, not all will include a measure or action step for this state plan year.
Goals and Priorities
Goal 1: See the Future
DRS will envision and communicate a compelling picture of the future.
Strategic Priority 1: Ensure a Servant Leader Agency Culture
1.Develop statewide servant leadership implementation plan
(DVR) Measure: 100% of Division staff has received servant leadership training.
(DVR) Action Steps:
1.Rollout servant leadership training to all staff with periodic follow-ups.
2.Identify and implement standards of effective, ongoing, timely, and accurate communications
(DVR/DVS) Measure: Monthly update from Director and Division Administrator.
(DVR/DVS) Action Steps:
1.Create a Director and Division Administrator update. Email with links to video chat and various multimedia.
Strategic Priority 2: Establish DRS as the Premier Disability Agency in Oklahoma
1.Establish DRS as lead on Statewide Accessibility issues
(DVR/DVS) Measure: 100% of assessed DSU consumers in Oklahoma CIty and Tulsa Career Planning Centers will complete the initial KeyTrain assessment.
(DVR/DVS) Action Steps:
1.Evaluate disability specific accessibility issues of both the curriculum and the test.
(DVR/DVS) Measure: 100% of assessed DSU consumers will have access to the KeyTrain curriculum and WorkKeys assessment.
(DVR/DVS) Measure: 100% of workforce centers statewide will be evaluated for accessibility to its facilities and programs
2. National and Regional Program and Staff Recognition
(DVR/DVS) Measure: 10 programs, projects, presentations are submitted for recognition.
(DVR/DVS) Action Steps:
1.Propose a total of 10 projects for submission per year.
2.Identify top national or regional programs.
3.Increase Program Excellence by focusing resources to support service delivery
(DVR/DVS) Measure: Award first 410 funded grant before Jan 2012.
(DVR/DVS) Action Steps:
1.Develop 410 fund program income competitive grant proposal process, i.e., scorecard, advertisement.
(DVR/DVS) Measure: Provide more quality providers.
(DVR/DVS) Action Steps:
1.Medical and Dental rates increased.
(DVS) Action Steps:
1.Explore and study standards for assistive technology trainers and training modules. (currently there is no nationwide certification).
Goal 2: Engage and Develop Others
DRS will recruit and select the right people for the right job while creating an environment where people wholeheartedly invest themselves in achieving the vision.
Strategic Priority 1: Leverage Strengths for Employee Success
1.Training and Educational Development-Ensure professional development, training, and career advancement paths for all agency employees
(DVR/DVS) Measure: 100% of staff has access to training for professional development.
(DVR/DVS) Action Steps:
1.Establish basic guidelines for Return on Investment (ROI).
2.Utilize E Learning; webinar; technology for training to provide consistent message statewide.
(DVS) Action Steps:
1.A community rehabilitation program will teach eye pathology/blindess issues for new DVS employees – “Intro to Medical Aspects of Blindness and Low Vision”.
2.Job Placement Specialists – to define expectations and accountability of the position.
3.Support Staff Academy – focus teamwork between counselor/teacher and rehabilitation technician.
4.Leadership Academy – ongoing development training.
5.Customer service event – crucial conversations certification.
2.Mentoring Programs-Enhance content of and participation in existing programs
(DVR/DVS) Measure: Implement Mentoring Plan by 2012.
(DVR/DVS) Action Steps:
1.Develop division mentoring options and structure.
2.Include interns, learning processes, develop training timeline and case management process/experience.
Goal 3: Reinvent Continuously
DRS progress is only possible through change.
Strategic Priority 1: Create resource development structure
1.Sustain IT improvements beyond state requirements
2.Implement progressive changes to agency and State of Oklahoma policies, i.e., state of the art technology, electronic forms, electronic signature authority, etc.
(DVS) Action Steps:
1.Address assistive technology issues to include the need for more training, more AT instructors, individualized training approach, curriculum development, continuing education, certification of AT staff and ongoing support for AT users (staff).
3.Explore different uses of time, space, and technology to maximize agency performance results
Goal 4: Value Results and Relationships
DRS success will always include both people and performance.
Strategic Priority 1: Expand Existing and Create New Partnership Alliances
1.Strengthen partnerships with schools, universities, community organizations, tribes, and other minority organizations serving Oklahomans with disabilities
(DVR/DVS) Measure: Five Partnerships expanded/created each year.
(DVR/DVS) Action Steps:
1.Transition, Corporate Relations, External Relations, Universities, Tribes, Workforce, Hispanic, Veterans, Corrections, Innovations, AgrAbility
2.Universities, Post- Secondary institutions, career techs: Reduce barriers for clients for seamless transition to post-secondary education experience.
(DVS) Measure: January 1, 2012 Committee will have first meeting with agenda in place.
(DVS) Action Steps:
1.Develop a Library Users “Consumer Advisory” group that will work to enhance and improve library services.
2.Define the committee structure.
2.Implement training and awareness activities for other State agencies
(DVR/DVS) Measure: Present 10 hours of information to other state agencies.
(DVR/DVS) Action Steps:
1.Partner with Office of Disability Concerns to provide disability awareness training to the Workforce Centers statewide (OESC).
2.Cross training with OASIS, 211 system and DHS staff and conferences with families.
3.Career Tech and Department of Education.
4.Presentations at Governor’s Conf, workforce, 24 hours required on counselor PMP.
3.Improve community resources for Oklahomans with disabilities through technical assistance and education
(DVR/DVS) Action Steps:
1.Increase knowledge of comparable benefits and other community resources through identification and evaluation.
2.Increase staff knowledge; use of online disability resource guide.
Strategic Priority 2: Acknowledge Employees – Inspire the Desire for Results
1.Establish and implement a consistent process for internal and public recognition of employees for innovations, leadership, educational advancement, professional accomplishments and community service.
Strategic Priority 3: Learn, Create, and Achieve Results Together
1.Provide quality services with all decisions supported by information that is factual, available to all, and consistent.
(DVR) Measure: Programs Manager’s conduct Four Meetings within a Twelve Month period.
(DVR) Action Steps:
1.Discuss with Division Administrators and Field Coordinators decision-making and problem solving authority for Programs Manager’s.
2.Counselor decision-making authority.
3.Consistent communication of procedures and policies.
(DVS) Measure: Increase the number of DVS transition cases.
(DVS) Action Steps:
1.Hold staff accountable for transferring cases according to policy.
2.Targeted outreach to the schools to open new cases (based on Oklahoma State Department of Education Child Count).
(DVS) Action Steps:
1.Develop a team to pursue implementation of Agenda on Blindess items related to agency services, monitoring progress and development of continuous process of reviewing long term goals as related to assistive technology issues.
Goal 5: Embody the Values
DRS employees personify the values of servant leadership.
Strategic Priority 1: Establish, Articulate, Model and Enforce Core Values
1.Communicate values consistently throughout the agency
2.Responsive and urgent delivery of services
(DVR/DVS) Measure: Utilize results of Comprehensive Needs Assessment for program decision making.
(DVR/DVS) Action Steps:
1.Administration (Program Managers, Field Coordinators, Division Administrators) review results and prioritize needs to be addressed.
(DVS) Action Steps:
1.Address assistive technology issues to include the need for more training, more AT instructors, individualized training approach, curriculum development, continuing education, certification of AT staff and ongoing support for AT users (consumers).
2.Partner with SRC and DVS to develop training curriculum in train the trainer format on basic AT knowledge.
This screen was last updated on Aug 10 2011 3:58PM by Melinda Fruendt
- Identify the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services.
- Identify the justification for the order.
- Identify the service and outcome goals.
- Identify the time within which these goals may be achieved for individuals in each priority category within the order.
- Describe how individuals with the most significant disabilities are selected for services before all other individuals with disabilities.
Justification for order of selection
The DSU operates under an Order of Selection. Policy reflects the need for order of selection, priority group definitions, implementation, closing and opening of priority groups, continuity of services, and information and referral services.
Need for order of selection. The Department, in consultation with the Oklahoma Rehabilitation Council, has determined, due to budgetary constraints or other reasoned limitations that it cannot serve all individuals who are determined eligible for DVR and DVS services. The Department consults with the Oklahoma Rehabilitation Council regarding the:
(1) need to establish an order of selection, including any re-evaluation of the need;
(2) priority categories of the particular order of selection;
(3) criteria for determining individuals with the most significant disabilities; and
(4) administration of the order of selection.
Description of Priority categories
It is the policy of DRS to provide vocational rehabilitation services to eligible individuals under an order of selection. Under the order of selection, the Department has established three priority groups on the basis of serving first those with the most significant disabilities. Every individual determined to be eligible for DVR and DVS services is placed in the appropriate priority group based upon the documentation used to determine eligibility and/or vocational rehabilitation needs. Selection and placement in a priority group is based solely upon the significance of the eligible individual’s disability, and is not based upon the type of disability, geographical area in which the individual lives, projected type of vocational outcome, age, sex, race, color, creed, religion, or national origin of the individual. The priority groups are:
(1) Priority Group 1. Eligible individuals with the most significant barrier to employment. A most significant barrier is one that includes a mental or physical disability resulting in serious limitations in three or more functional capacities and requiring multiple services over an extended period of time.
(2) Priority Group 2. Eligible individuals with significant barriers resulting in serious limitations in at least one, but not more than, two functional capacities and requiring multiple services over an extended period of time.
(3) Priority Group 3. Eligible individuals with disabilities not meeting the definition of individual with a significant barrier.
Priority of categories to receive VR services under the order
Prior to the start of each fiscal quarter, or when circumstances require, the DSU Director will determine in which priority groups new Individualized Plans for Employment will be written and initiated. The Director may restrict the writing and initiation of new Individualized Plans for Employment within a priority group to cases having eligibility dates falling on or before a specified date providing that all consumers in higher priority groups are being served. Considerations in making this determination will include, but not be limited to, the projected outcomes, service goals, expenditures, and resources available for each priority group. Projected costs and resources for each priority group will be based upon costs of current Individualized Plans for Employment, anticipated referrals, availability of financial resources, and adequacy of staffing levels. The Director will implement actions under the order of selection through written notice to DVR and DVS staff. The written notice will specify the implementation date of the action and direct DVR and DVS staff on how to handle cases by priority group and application date. DVR and DVS staff will inform each eligible individual on their caseloads:
(1) of the priority groups in the order of selection;
(2) of the individual’s assignment to a priority group; and
(3) of the individual’s right to appeal that assignment.
(d) Closing and opening priority groups. When all or part of a priority group is closed, designated cases within that priority group without a written IPE will be placed on a waiting list after the individual has been determined to be eligible. No IPE will be written for cases on the waiting list. Staff will continue to take applications, diagnose and evaluate all applicants to determine eligibility and vocational rehabilitation needs, find the individual eligible when documentation supports such a decision, then place each eligible individual’s case in the appropriate priority group. If an eligible individual is placed in a closed priority group, his or her case will go on the waiting list and no IPE will be written or initiated. The DRS Director will notify DVR and DVS staff in writing when all or part of a closed priority group is opened. When this directive includes new applicants who are found eligible, individuals already on the waiting list within that same priority group will be given priority over new applicants. When all or part of closed priority groups are opened, staff will contact individuals on the waiting list to develop and implement their Individualized Plans for Employment using the priorities in Paragraphs (1) - (3) of this Subsection:
(1) contact individuals within the highest open priority group first, Most Significant being the highest of all priority groups;
(2) within each opened priority group, staff will contact individuals on the waiting list in order of application date, earliest application date first; then
(3) staff will contact individuals whose cases will remain on the waiting list to explain how their cases will be handled.
(e) Continuity of services. Any individual with an IPE that existed prior to the date all or part of that individual’s priority group was closed will continue to receive services as planned. Such an IPE may be amended if the changes are necessary for the individual to continue progress toward achieving an appropriate employment outcome, or are otherwise necessary within policy. Persons requiring post employment services will also be provided the necessary services regardless of priority group assignment.
(f) Information and referral services. Information and referral services will remain available to eligible individuals who are not in an open priority group. These individuals will be given information and guidance, using appropriate modes of communication, to assist such individuals in preparing for, securing, retaining or regaining employment, and will be appropriately referred to Federal and State programs (other than the vocational rehabilitation program) including other components of the statewide workforce investment system in the state. No IPE will be written to provide such services to these individuals.
Service and outcome goals and the time within which the goals will be achieved
Time within which goals are to be achieved listed below describes average days between plan signature and closure.
|Priority Category||Number of individuals to be served||Estimated number of individuals who will exit with employment after receiving services||Estimated number of individuals who will exit without employment after receiving services||Time within which goals are to be achieved||Cost of services|
This screen was last updated on Jun 24 2011 11:48AM by Melinda Fruendt
DSU will continue to provide opportunities for Oklahomans with the most significant disabilities to enter competitive employment through the use of funds received under Title VI, part B supplemented by Title I, part B to purchase time-limited supported employment services. DSU purchases services from qualified providers through contracts based on established rates for services.
Under state contracting laws, new contracts are established when requested by a provider agency that meets minimum qualifications. Although DSU contracts primarily with private, non-profit entities for community rehabilitation services, contracts have also been established with public entities. All contracts are paid on an outcome basis. The contracts emphasize quality service at both the individual client and total contract levels. Through payments at the completion of each milestone, multiple opportunities are created for the consumer and the DSU counselor to assure that a quality service has been delivered and that a desired employment outcome will be achieved. Contracts also emphasize controlling average cost of service per consumer, while providing payment incentives for exceptional contract achievement in quality of services to consumers overall.
In an effort to increase quality services to consumers, supported employment, employment and retention, and job placement are accredited with the Commission on Accreditation Rehabilitation Facilities (CARF). There are no restrictions on the types of disabilities served through the contracts, although the majority of individuals served continue to be those with mental retardation or mental illness as a primary diagnosis. Although most provider agencies serve a diverse population of individuals with the most significant disabilities, mental health providers continue to serve exclusively individuals with a serious mental illness.
Mental Health providers have the option of providing supported employment and/or transitional employment services. DSU, the Department of Mental Health and Substance Abuse Services are collaboratively seeking strategies for improving services and enhancing service capacity for mental health consumers.
DSU will provide outreach to increase number of community mental health providers contracting to provide employment services in efforts to improve the employment outcomes of individuals with severe mental illness.
DSU will provide outreach to increase the number of Rural Employment contractors so we have better coverage in the rural parts of the state to meet the unfilled employment needs of the agency’s consumers.
This screen was last updated on Jun 24 2011 11:48AM by Melinda Fruendt
This attachment should include required strategies and how the agency will use these strategies to achieve its goals and priorities, support innovation and expansion activities, and overcome any barriers to accessing the vocational rehabilitation and the supported employment programs. (See sections 101(a)(15)(D) and (18)(B) of the Act and Section 427 of the General Education Provisions Act (GEPA)).
Describe the methods to be used to expand and improve services to individuals with disabilities.
Identify how a broad range of assistive technology services and assistive technology devices will be provided to individuals with disabilities at each stage of the rehabilitation process; and describe how assistive technology services and devices will be provided to individuals with disabilities on a statewide basis.
Identify what outreach procedures will be used to identify and serve individuals with disabilities who are minorities, including those with the most significant disabilities; and what outreach procedures will be used to identify and serve individuals with disabilities who have been unserved or underserved by the VR program.
If applicable, identify plans for establishing, developing, or improving community rehabilitation programs within the state.
Describe strategies to improve the performance of the state with respect to the evaluation standards and performance indicators.
Describe strategies for assisting other components of the statewide workforce investment system in assisting individuals with disabilities.
Describe how the agency's strategies will be used to:
- achieve goals and priorities identified in Attachment 4.11(c)(1);
- support innovation and expansion activities; and
- overcome identified barriers relating to equitable access to and participation of individuals with disabilities in the state Vocational Rehabilitation Services Program and the state Supported Employment Services Program.
DSU will include required strategies and use these strategies to achieve its goals and priorities, support innovation and expansion activities, and overcome any barriers to accessing the vocational rehabilitation and the supported employment programs. DSU will update strategies when there are material changes in the information that require the description to be amended.
Information below describes the DSU strategies, including: the methods to be used to expand and improve services to individuals with disabilities; how a broad range of assistive technology services and assistive technology devices will be provided to individuals with disabilities at each stage of the rehabilitation process; how assistive technology services and devices will be provided to individuals with disabilities on a statewide basis; outreach procedures to identify and serve individuals with disabilities who are minorities, including those with the most significant disabilities; outreach procedures to identify and serve individuals with disabilities who have been unserved or underserved by the VR program. If applicable, DSU will provide a plan of the state for establishing, developing, or improving community rehabilitation programs.
The DSU expands and improves provisions of vocational rehabilitation (VR) services under Title I. Goals, priorities and strategies address the needs of people with the most significant disabilities and people who have been underserved.
Methods to expand and improve services
DSU Program areas that are utilized to expand and improve services include:
-Visual Services Center in Tulsa and Oklahoma City
-DVS Technology Lab and Training Lab in Tulsa and Oklahoma City
-DVS Adult Blind Living Evaluation (ABLE) offered statewide
-Oklahoma School for the Blind (OSB) transition work adjustment program
-Partnering with OSB for Vocational Evaluations
-Client Train the Trainer on Assistive Technology software will increase expertise, develop curriculum and evaluation tools.
-DVR OK Assistive Technology Demonstration and Lending Lab
-Project Search: Expanding to new locations statewide – and standardization programs.
-Oklahoma Agenda on Blindness-implementing findings/recommendations
-Business Enterprise Program
-Office of Juvenile Affairs and Department of Veterans Affairs collaborations
-Expansion of grant opportunities
-Continue statewide investigation efforts to locate ‘cold case’ clientele.
-Maximize efforts in winning businesses over in terms in partnering with the DSU under the umbrella of the Ticket to Work Program. The DSU is poised to continue setting the national standard for Public VR Employment Network recruiting and Social Security Reimbursement.
-Outreach to faith based and community programs to bridge barriers to Oklahomans to succeed in the workplace, school and at home. This initiative is designed to find and enhance comparable benefits.
-TACE Training opportunities: Ethics, Disability Specific, Leadership, Fiscal Management and Administrative Decision Making Trainings.
Outreach to Minorities and Underserved Populations
Deaf and Hard of Hearing Unit
•Services to the Deaf and Hard of Hearing works to educate Oklahoman’s with hearing loss through community events, presentations and one on one consultations regarding resources and services available. An additional tri-lingual Spanish interpreter for the deaf will provide further outreach for the underserved/unserved populations.
•An Interpreter mentorship program has been established to increase the level of skill for interpreter’s thereby increasing staff and statewide interpreter competencies.
•A partnership with The Oklahoma School for the Deaf to expand the Occupational Training Opportunity for the Deaf program to include; work trial, work adjustment training, school work study and employer on the job training with plans to expand in the future into professional job shadowing.
•Partnering with the Department of Mental Health and Substance Abuse services to create a Deaf and Hard of Hearing resource for staff and consumers.
•Partnering with Oklahoma Career Techs and the Oklahoma Department of Commerce on accessibility of Workers and the Career Readiness Certificate programs.
•American Sign Language classes are currently being offered to Oklahoma City DRS staff by Services to the Deaf and Hard of Hearing staff, at no cost to staff.
•A new online version of the Rights and Responsibilities Handbook translated into a video with captioning only, no audio will provide further outreach.
•New partnerships have been and are being developed with the Oklahoma Sherriff’s Association, Oklahoma Chief’s of Police Association, Council of Law Enforcement, Council of Law Enforcement Education Training and the Oklahoma Department of Public Safety (Highway Patrol) to provide education and training regarding working with Oklahomans with Hearing Loss.
•Partnership with Oklahoma Association of the Deaf to provide leadership workshops for deaf youth including work experiences.
For consumers that speak a language other than English, this unit has access to translation/interpreter services for other native languages.
•Spanish translated Transition brochures and checklists to be disseminated to high school students and parents about Vocational Rehabilitation Services.
•The Hispanic Community Services Office will continue to partner with Langston University, recipient of a Migrant and Seasonal Farm-worker Program grant, to increase outreach to farm-workers, many of whom are Hispanic and address their service needs.
•A Bilingual counselor in Tulsa will expand outreach efforts in more areas of the state.
•Videophones will be utilized for outreach to the Hispanic population statewide, reaching within the rural communities.
•An emphasis on all divisional brochures to be translated into Spanish to provide information to Hispanic individuals.
American Indian Vocational Rehabilitation Programs
DSU and Section 121 American Indian Vocational Rehabilitation (AIVR) programs work in collaboration to identify and increase employment outcomes of American Indians with disabilities through increased development of co-served cases, by providing complementary services, maintaining confidentiality, shared in-service training and evaluations at no cost to AIVR programs.
DSU program areas that are utilized to expand and improve services include: AIVR; American Indian Job Placement Grants-DSU and AIVR; Cultural Sensitivity Training-DSU, AIVR, and San Diego State University.
Activities designed to improve the provision of services for American Indians with disabilities.
•Liaison: DSU provides a state employee that serves as a state and tribal liaison to enhance communication and collaboration with and between AIVR programs and the DSU. The DSU point of contact impacts diversity issues within programs, such as AIVR programs, Consortia of Administrators for Native American Rehabilitation (CANAR), state and local Chambers of Commerce, city councils, Hispanic Chambers, Legislative Black Caucus and community-based rehabilitation programs.
•Cooperative Agreement: DSU and AIVR programs have implemented cooperative agreements as prescribed under Section 101 of the Rehab. Act of 1973 as amended. Current up to date agreements are disseminated to all DSU and AIVR employees. The cooperative agreements are also presented in the New Counselor Vocational Rehabilitation and Visual Services Academy.
•Oklahoma Tribal Vocational Rehabilitation (OKTVR) Council: The OKTVR Council serves as an advocate for American Indians with disabilities throughout the state and nationally. AIVR services are provided in 64 of 77 counties within the state of Oklahoma. The Tribal VR Programs are: Apache; Cherokee; Cheyenne and Arapaho; Chickasaw; Choctaw; Comanche; Delaware; Iowa: and Muscogee (Creek). A brochure and a video are available through partnership with the DSU.
•Contingency: DSU and AIVR have developed a contingency plan, should any AIVR program lose annual funding.
Strategies for Recruitment Efforts of Professional Counselor from Minorities, Underrepresented and Underserved Populations
The DSU’s goal is to continue to foster and maintain our long-standing relationships with East Central University (Ada, Oklahoma) and Langston University, the State of Oklahoma’s only historically black university. DSU staff members are committed to working with these institutions of higher education, which are the only CORE-accredited rehabilitation counselor programs within the State of Oklahoma. This commitment is shown by their willingness to work as adjunct professors, guest lecturers and project advisory committee members. Moreover, one part of the DSU Director’s strategy is to assign the Project Coordinator for National Diversity Recruitment, as a liaison to Langston University; in order to, help facilitate activities between the DSU and Langston related to the development and recruitment of qualified professional counselor staff members for the DSU.
Additionally, the Project Coordinator is assigned the responsibility to act as the DSU Director’s designee or point-of-contact with groups that impact counselor diversity issues within the DSU, such as, Oklahoma AIVR Programs, the Consortia of Administrators for Native American Rehabilitation, Inc. (CANAR), state and local Chambers of Commerce, city councils, Hispanic Chambers of Commerce, the Oklahoma Legislative Black Caucus and community-based rehabilitation programs.
Relationships with Community Rehabilitation Programs
The Employment Support Services Unit is responsible for the coordination with Community Rehabilitation Programs. A liaison from this Unit is assigned to every CRP with whom DSU contracts. Their responsibility is to work with the contractor, the counselor, the employer and the consumer to ensure effective working relationships and to resolve any disputes.
Performance Improvement Strategies – Standards and Indicators
For FY 2010, the DSU met or exceeded all the Primary Indicators.
The DSU will continue to utilize a comprehensive internal review system that will include:
-Database established for case review findings for analysis.
-Reports developed to identify trends and training needs.
The DSU remains committed to meeting all of the Standards and Indicators established by RSA.
Statewide Workforce Investment System Strategies
Collaboration with other agencies on the following projects:
-ONE Oklahoma Business Leadership Network (BLN)
-Accessible Workforce Centers statewide
-Co-location of DSU Asset Building Benefit Planners to continue building partnerships with workforce to provide income retention counseling to further ensure former SSA beneficiaries continue working.
Strategies and Use of Title I Funds for Innovation and Expansion Activities to Overcome Identified Barriers Relating to Equitable Access to and Participation of Individuals with Disabilities in the State Vocational Rehabilitation Services Program and the State Supported Employment Services Program
While the 1.5% set aside is no longer a requirement, funding is available, with Section 123 as a guide, to identify barriers to employment and search for solutions to identified barriers.
The DSU is vested in innovative and expansion activities. An entire unit was formed to focus on innovative ideas to ensure efficiency through a system wide approach.
This screen was last updated on Jun 24 2011 12:07PM by Melinda Fruendt
Vocational Rehabilitation (VR) and Supported Employment (SE) Goals
The DSU and the Oklahoma Rehabilitation Council (ORC) quarterly and annually review and report on the effectiveness of the vocational rehabilitation program.
For analysis and tracking toward meeting goals and priorities, Program Standards Section (case review), Programs Managers, and Field Coordinators conduct regular case reviews. The Performance Management Process (PMP) has tasks related to the overall goal of the DSU.
Individuals with the most significant disabilities continue to go to work as a result of having contracts with the Community Rehabilitation Programs (CRPs). DSU contracts with a total of 49 CRP’s who have a total of 135 contracts.
The DSU continues to develop new contracts with CRP’s to provide community employment services. In an effort to increase quality services to consumers supported employment, employment and retention, and job placement are accredited with the Commission on Accreditation for Rehabilitation Facilities (CARF).
The following information lists the major DSU outcomes, goals and indicators which pertain to the agency’s management of the vocational rehabilitation program.
Performance data is for Federal Fiscal Year (FFY) 2010 (October 1, 2009 through September 30, 2010). All three priority groups are currently open.
The DSU met all standards and indicators. The DSU will continue to increase efforts aimed at maximizing employment outcomes for consumers with disabilities.
Preliminary Standards and Indicators Data
1.1 Successful closure must be equal or exceed previous year.
FFY 09 1689
FFY 10 2292
1.2 Successful closures versus unsuccessful closures, at least 55.8%.
FFY 10 67.6%
1.3 Competitive employed individuals equal to at least minimum wage, at least 72.6%.
FFY 10 91.9%
1.4 Competitively employed equal to at least the minimum wage, with significant disabilities, at least 62.4%.
FFY 10 82.9%
1.5 Average hourly earnings equal to at least minimum wage as a ratio to the State’s average hourly earnings, ratio is .52.
FFY 10 .60
1.6 Competitively employed earning equal to at least minimum wage, reporting their income as largest single source at exit of program compared to percentage reporting their income as largest single source at application, level is difference of 53%.
FFY 10 68.3%
2.1 The service rate for minority backgrounds compared to non-minority backgrounds, ratio of .80
FFY 10 .94
Activities undertaken for Innovation and Expansion during FFY 2010 totaled $148,299. The activities focused on assisting clients to overcome physical transportation barriers and cultural barriers that prevent full employment.
This screen was last updated on Jun 24 2011 11:58AM by Melinda Fruendt
DSU remains committed to the provision of quality services to individuals with the most significant disabilities. Quality of services is based on the supported employment milestone outcome based contracts.
Contracts are preauthorized and monitored by the counselor working with the consumer. In order to be paid the provider must submit evidence that each milestone has been achieved. Some milestones include consumer and employer satisfaction surveys. The consumer survey is designed to reflect satisfaction with the job and any concerns. The employer’s survey is designed to reflect evaluation of the consumer’s job performance, stability and training needs.
There are also overall contract performance measures defined in the contract. There is a “Minimum Contracts Standards” section which defines standards for average cost per closure, average work hours and average wages. This section also defines requirements for staff qualifications such as base salary paid and completion of required training.
DSU is committed to providing excellent training for providers to ensure quality services for consumers. DSU has contracted with the University of Oklahoma since 1987 to provide training for provider staff. Provider contracts require a substantial amount of training to be completed within 12 months of the hiring of a new Employment Training Specialist (ETS).
An ETS delivering services must complete the DSU Job Coach training course and pass the certification examination. Each ETS must also successfully complete the following additional training courses: Social Security Work Incentives; “Effective Training at Work” CD; Job Development/Marketing; and Job Club; On-line Introduction to Positive Behavior Supports in the Workplace (pre-requisite for positive behavior supports and Instructional supports); Positive Behavior in the Workplace and Instructional supports. Following completion of the required training listed above, six hours of continuing education is required each year.
Provider staff receives training opportunities through a CRP-RCEP (Community Rehabilitation Program/Rehabilitation Continuing Educational Programs) grant. The University of North Texas (UNT) collaborates with the University of Oklahoma to provide training and works in collaboration with the Employment Support Services (ESS) Unit of DSU to fill additional training needs.
DSU requires providers to use the electronic Employment Milestone Management Application (EMMA) to compile data about the consumers served,
produce reports for management of their caseloads, and billing documentation for DSU. This system provides uniform reporting and data for each consumer, as well as overall program data. EMMA also has an audit system which randomly selects individual cases for review of contract compliance and identification of provider training issues; ensuring consumers are receiving appropriate services.
Every contractor has a “technical assistant” (TA) who helps resolve service delivery problems and monitors for contract compliance on a semi-annual basis. DSU receives a milestones completion report (produced by EMMA) semi-annually which shows the cumulative outcomes achieved by the contractor for the year to date. Using the EMMA audit function, the TAs also conduct an Annual Program Audit.
Working closely with the CARF auditors in participating in the auditing process, the DSU will receive a copy of the audit report and work to reconcile any recommendations.
The DSU contract allows providers to serve individuals with the most significant disabilities without restriction on disability type. The majority of consumers served in supported employment are individuals with developmental disabilities and/or significant mental illness. Individuals with other types of disabilities are being served as well. DSU continues to seek methods to increase participation of individuals with all types of disabilities in supported employment programs. Employment Support Services (ESS) provides training on Supported Employment to DSU staff in an on-going effort to reach underserved and unserved populations.
The Supported Employment contract offers two levels of support; regular, and for those with greater support needs, highly challenged. If the counselor determines the consumer will require additional support to be successful, milestones can be authorized at the highly challenged rate.
The DSU issues annual supported employment contracts serving clients with the most significant disabilities. The figures hinge on the support of the state to match federal dollars necessary to provide supported employment to consumers with the most significant disabilities.
Extended services are a continuation of ongoing support services provided to individuals with the most severe disabilities in Supported Employment at completion of stabilization, during the “Successful Rehabilitation” Milestone and beyond the DRS case closure.
This screen was last updated on Jun 24 2011 12:00PM by Melinda Fruendt
The following documents have been identified as being related to the information you are viewing.
"A Better Bottom Line: Employing People with Disabilities" — A blueprint for Governors has been issued by the National Governors Association (NGA).
Webinar: FY 2014 State Plan Submission — The Seminar will provide instruction to state VR agencies on entering FY2014 State Plan updates for the basic support and supported employment grants into RSA's Web site.
Webinar: Overview of RSA.ED.GOV features — This presentation is targeted for new users of the system and covers some of the main features and pages on RSA.ED.GOV. We cover basic navigation of the site, major resources available on the site, the About your state page, various data tools including Ad hoc query, and other important pages. This webinar is designed to help new and infrequent visitors to the site make more effective use of it.
Webinar: FY 2013 State Plan Submission — The Seminar will provide instruction to state VR agencies on entering FY2013 State Plan updates for the basic support and supported employment grants into RSA’s Web site. The seminar will also address the question of when it is appropriate for a state VR agency to conduct a public hearing to present substantive changes to its State Plan or its VR service policies.
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