ED/OSERS/RSA
Rehabilitation Services Administration
U.S. Department of Education

State Plan for the State Vocational Rehabilitation Services Program and
State Plan Supplement for the State Supported Employment Services Program
Missouri Rehabilitation Services for the Blind State Plan for Fiscal Year 2013 (submitted FY 2012)

1.1 The Family Support Division is authorized to submit this State Plan under Title I of the Rehabilitation Act of 1973, as amended [1] and its supplement under Title VI, Part B, of the Rehabilitation Act [2].

1.2 As a condition for the receipt of federal funds under Title I, Part B, of the Rehabilitation Act for the provision of vocational rehabilitation services, the Family Support Division [3] agrees to operate and administer the State Vocational Rehabilitation Services Program in accordance with the provisions of this State Plan [4], the Rehabilitation Act, and all applicable regulations [5], policies and procedures established by the secretary. Funds made available under Section 111 of the Rehabilitation Act are used solely for the provision of vocational rehabilitation services under Title I of the Rehabilitation Act and the administration of the State Plan for the vocational rehabilitation services program.

1.3 As a condition for the receipt of federal funds under Title VI, Part B, of the Rehabilitation Act for supported employment services, the designated state agency agrees to operate and administer the State Supported Employment Services Program in accordance with the provisions of the supplement to this State Plan [6], the Rehabilitation Act and all applicable regulations [7], policies and procedures established by the secretary. Funds made available under Title VI, Part B, are used solely for the provision of supported employment services and the administration of the supplement to the Title I State Plan.
Yes

1.4 The designated state agency and/or the designated state unit has the authority under state law to perform the functions of the state regarding this State Plan and its supplement.
Yes

1.5 The state legally may carry out each provision of the State Plan and its supplement.
Yes

1.6 All provisions of the State Plan and its supplement are consistent with state law.
Yes

1.7 The (enter title of state officer below)
Yes

Director Family Support Division

... has the authority under state law to receive, hold and disburse federal funds made available under this State Plan and its supplement.

1.8 The (enter title of state officer below)...
Yes

Director Family Support Division

... has the authority to submit this State Plan for vocational rehabilitation services and the State Plan supplement for supported employment services.

1.9 The agency that submits this State Plan and its supplement has adopted or otherwise formally approved the plan and its supplement.
Yes

State Plan Certified By

As the authorized signatory identified above, I hereby certify that I will sign, date and retain in the files of the designated state agency/designated state unit Section 1 of the Preprint, and separate Certification of Lobbying forms (Form ED-80-0013; available at http://www.ed.gov/fund/grant/apply/appforms/ed80-013.pdf) for both the vocational rehabilitation and supported employment programs.

Signed?
Yes

Name of Signatory
Alyson Campbell

Title of Signatory
Director of Family Support Division

Date Signed (mm/dd/yyyy)
06/01/2012

Assurances Certified By

At the request of RSA, the designated state agency and/or the designated state unit provide the following assurance(s), in addition to those contained within Section 2 through 8 below, in connection with the approval of the State Plan for FY 2013
No

Section 1 Footnotes

[1] Public Law 93 112, as amended by Public Laws 93 516, 95 602, 98 221, 99 506, 100-630, 102-569, 103-073, and 105-220.

[2] Unless otherwise stated, "Rehabilitation Act" means the Rehabilitation Act of 1973, as amended.

[3] All references in this plan to "designated state agency" or to "the state agency" relate to the agency identified in this paragraph.

[4] No funds under Title I of the Rehabilitation Act may be awarded without an approved State Plan in accordance with Section 101(a) of the Rehabilitation Act and 34 CFR part 361.

[5] Applicable regulations include the Education Department General Administrative Regulations (EDGAR) in 34 CFR Parts 74, 76, 77, 79, 80, 81, 82, 85 and 86 and the State Vocational Rehabilitation Services Program regulations in 34 CFR Part 361.

[6] No funds under Title VI, Part B, of the Rehabilitation Act may be awarded without an approved supplement to the Title I State Plan in accordance with Section 625(a) of the Rehabilitation Act.

[7] Applicable regulations include the EDGAR citations in footnote 5, 34 CFR Part 361, and 34 CFR Part 363.

2.1 Public participation requirements. (Section 101(a)(16)(A) of the Rehabilitation Act; 34 CFR 361.10(d), .20(a), (b), (d); and 363.11(g)(9))

(a) Conduct of public meetings.

The designated state agency, prior to the adoption of any substantive policies or procedures governing the provision of vocational rehabilitation services under the State Plan and supported employment services under the supplement to the State Plan, including making any substantive amendments to the policies and procedures, conducts public meetings throughout the state to provide the public, including individuals with disabilities, an opportunity to comment on the policies or procedures.

(b) Notice requirements.

The designated state agency, prior to conducting the public meetings, provides appropriate and sufficient notice throughout the state of the meetings in accordance with state law governing public meetings or, in the absence of state law governing public meetings, procedures developed by the state agency in consultation with the State Rehabilitation Council, if the agency has a council.

(c) Special consultation requirements.

The state agency actively consults with the director of the Client Assistance Program, the State Rehabilitation Council, if the agency has a council and, as appropriate, Indian tribes, tribal organizations and native Hawaiian organizations on its policies and procedures governing the provision of vocational rehabilitation services under the State Plan and supported employment services under the supplement to the State Plan.

3.1 Submission and revisions of the State Plan and its supplement. (Sections 101(a)(1), (23) and 625(a)(1) of the Rehabilitation Act; Section 501 of the Workforce Investment Act; 34 CFR 76.140; 361.10(e), (f), and (g); and 363.10)

(a) The state submits to the commissioner of the Rehabilitation Services Administration the State Plan and its supplement on the same date that the state submits either a State Plan under Section 112 of the Workforce Investment Act of 1998 or a state unified plan under Section 501 of that Rehabilitation Act.

(b) The state submits only those policies, procedures or descriptions required under this State Plan and its supplement that have not been previously submitted to and approved by the commissioner.

(c) The state submits to the commissioner, at such time and in such manner as the commissioner determines to be appropriate, reports containing annual updates of the information relating to the:

  1. comprehensive system of personnel development;
  2. assessments, estimates, goals and priorities, and reports of progress;
  3. innovation and expansion activities; and
  4. other updates of information required under Title I, Part B, or Title VI, Part B, of the Rehabilitation Act that are requested by the commissioner.

(d) The State Plan and its supplement are in effect subject to the submission of modifications the state determines to be necessary or the commissioner requires based on a change in state policy, a change in federal law, including regulations, an interpretation of the Rehabilitation Act by a federal court or the highest court of the state, or a finding by the commissioner of state noncompliance with the requirements of the Rehabilitation Act, 34 CFR 361 or 34 CFR 363.

3.2 Supported Employment State Plan supplement. (Sections 101(a)(22) and 625(a) of the Rehabilitation Act; 34 CFR 361.34 and 363.10)

(a) The state has an acceptable plan for carrying out Part B, of Title VI of the Rehabilitation Act that provides for the use of funds under that part to supplement funds made available under Part B, of Title I of the Rehabilitation Act for the cost of services leading to supported employment.

(b) The Supported Employment State Plan, including any needed annual revisions, is submitted as a supplement to the State Plan.

4.1 Designated state agency and designated state unit. (Section 101(a)(2) of the Rehabilitation Act; 34 CFR 361.13(a) and (b))

(a) Designated state agency.

  1. There is a state agency designated as the sole state agency to administer the State Plan or to supervise its administration in a political subdivision of the state by a sole local agency.

  1. The designated state agency is a state agency that is not primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities and includes a vocational rehabilitation unit as provided in paragraph (b) of this section (Option B was selected/Option A was not selected)

  1. In American Samoa, the designated state agency is the governor.

(b) Designated state unit.

  1. If the designated state agency is not primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities, in accordance with subparagraph 4.1(a)(2)(B) of this section, the state agency includes a vocational rehabilitation bureau, division or unit that:

  1. is primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities and is responsible for the administration of the designated state agency's vocational rehabilitation program under the State Plan;
  2. has a full-time director;
  3. has a staff, at least 90 percent of whom are employed full-time on the rehabilitation work of the organizational unit; and
  4. is located at an organizational level and has an organizational status within the designated state agency comparable to that of other major organizational units of the designated state agency.

  1. The name of the designated state vocational rehabilitation unit is
Rehabilitation Services for the Blind

4.2 State independent commission or State Rehabilitation Council. (Sections 101(a)(21) and 105 of the Rehabilitation Act; 34 CFR 361.16 and .17)

The State Plan must contain one of the following assurances.

(a) The designated state agency is an independent state commission that

  1. is responsible under state law for operating or overseeing the operation of the vocational rehabilitation program in the state and is primarily concerned with the vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities in accordance with subparagraph 4.1(a)(2)(A) of this section.
  1. is consumer controlled by persons who:
    1. are individuals with physical or mental impairments that substantially limit major life activities; and
    2. represent individuals with a broad range of disabilities, unless the designated state unit under the direction of the commission is the state agency for individuals who are blind;
  1. includes family members, advocates or other representatives of individuals with mental impairments; and
  1. undertakes the functions set forth in Section 105(c)(4) of the Rehabilitation Act and 34 CFR 361.17(h)(4).

(b) The state has established a State Rehabilitation Council that meets the criteria set forth in Section 105 of the Rehabilitation Act, 34 CFR 361.17

(c) If the designated state unit has a State Rehabilitation Council, Attachment 4.2(c) provides a summary of the input provided by the council consistent with the provisions identified in subparagraph (b)(3) of this section; the response of the designated state unit to the input and recommendations; and, explanations for the rejection of any input or any recommendation.

(Option B was selected)

4.3 Consultations regarding the administration of the State Plan. (Section 101(a)(16)(B) of the Rehabilitation Act; 34 CFR 361.21)

The designated state agency takes into account, in connection with matters of general policy arising in the administration of the plan and its supplement, the views of:

(a) individuals and groups of individuals who are recipients of vocational rehabilitation services or, as appropriate, the individuals' representatives;
(b) personnel working in programs that provide vocational rehabilitation services to individuals with disabilities;
(c) providers of vocational rehabilitation services to individuals with disabilities;
(d) the director of the Client Assistance Program; and
(e) the State Rehabilitation Council, if the state has a council.

4.4 Nonfederal share. (Sections 7(14) and 101(a)(3) of the Rehabilitation Act; 34 CFR 80.24 and 361.60)

The nonfederal share of the cost of carrying out this State Plan is 21.3 percent and is provided through the financial participation by the state or, if the state elects, by the state and local agencies.

4.5 Local administration. (Sections 7(24) and 101(a)(2)(A) of the Rehabilitation Act; 34 CFR 361.5(b)(47) and .15)

The State Plan provides for the administration of the plan by a local agency. No

If "Yes", the designated state agency:

(a) ensures that each local agency is under the supervision of the designated state unit with the sole local agency, as that term is defined in Section 7(24) of the Rehabilitation Act and 34 CFR 361.5(b)(47), responsible for the administration of the vocational rehabilitation program within the political subdivision that it serves; and
(b) develops methods that each local agency will use to administer the vocational rehabilitation program in accordance with the State Plan.

4.6 Shared funding and administration of joint programs. (Section 101(a)(2)(A)(ii) of the Rehabilitation Act; 34 CFR 361.27)

The State Plan provides for the state agency to share funding and administrative responsibility with another state agency or local public agency to carry out a joint program to provide services to individuals with disabilities. No

If "Yes", the designated state agency submits to the commissioner for approval a plan that describes its shared funding and administrative arrangement. The plan must include:

(a) a description of the nature and scope of the joint program;
(b) the services to be provided under the joint program;
(c) the respective roles of each participating agency in the administration and provision of services; and
(d) the share of the costs to be assumed by each agency.

4.7 Statewideness and waivers of statewideness. (Section 101(a)(4) of the Rehabilitation Act; 34 CFR 361.25, .26, and .60(b)(3)(i) and (ii))

This agency is not requesting a waiver of statewideness.

(a) Services provided under the State Plan are available in all political subdivisions of the state.
(b) The state unit may provide services in one or more political subdivisions of the state that increase services or expand the scope of services that are available statewide under this State Plan if the:

  1. nonfederal share of the cost of these services is met from funds provided by a local public agency, including funds contributed to a local public agency by a private agency, organization or individual;

  1. services are likely to promote the vocational rehabilitation of substantially larger numbers of individuals with disabilities or of individuals with disabilities with particular types of impairments; and

  1. state, for purposes other than the establishment of a community rehabilitation program or the construction of a particular facility for community rehabilitation program purposes, requests in Attachment 4.7(b)(3) a waiver of the statewideness requirement in accordance with the following requirements:

  1. identification of the types of services to be provided;

  1. written assurance from the local public agency that it will make available to the state unit the nonfederal share of funds;

  1. written assurance that state unit approval will be obtained for each proposed service before it is put into effect; and

  1. written assurance that all other State Plan requirements, including a state's order of selection, will apply to all services approved under the waiver.

(c) Contributions, consistent with the requirements of 34 CFR 361.60(b)(3)(ii), by private entities of earmarked funds for particular geographic areas within the state may be used as part of the nonfederal share without the state requesting a waiver of the statewideness requirement provided that the state notifies the commissioner that it cannot provide the full nonfederal share without using the earmarked funds.

4.8 Cooperation, collaboration and coordination. (Sections 101(a)(11), (24)(B), and 625(b)(4) and (5) of the Rehabilitation Act; 34 CFR 361.22, .23, .24, and .31, and 363.11(e))

(a) Cooperative agreements with other components of statewide work force investment system.

The designated state agency or the designated state unit has cooperative agreements with other entities that are components of the statewide work force investment system and replicates those agreements at the local level between individual offices of the designated state unit and local entities carrying out the One-Stop service delivery system or other activities through the statewide work force investment system.

(b) Cooperation and coordination with other agencies and entities.

Attachment 4.8(b) (1)-(4) describes the designated state agency's:

  1. cooperation with and use of the services and facilities of the federal, state, and local agencies and programs, including programs carried out by the undersecretary for Rural Development of the United States Department of Agriculture and state use contracting programs, to the extent that those agencies and programs are not carrying out activities through the statewide work force investment system;

  1. coordination, in accordance with the requirements of paragraph 4.8(c) of this section, with education officials to facilitate the transition of students with disabilities from school to the receipt of vocational rehabilitation services;

  1. establishment of cooperative agreements with private nonprofit vocational rehabilitation service providers, in accordance with the requirements of paragraph 5.10(b) of the State Plan; and,

  1. efforts to identify and make arrangements, including entering into cooperative agreements, with other state agencies and entities with respect to the provision of supported employment and extended services for individuals with the most significant disabilities, in accordance with the requirements of subsection 6.5 of the supplement to this State Plan.

(c) Coordination with education officials.

  1. Attachment 4.8(b)(2) describes the plans, policies and procedures for coordination between the designated state agency and education officials responsible for the public education of students with disabilities that are designed to facilitate the transition of the students who are individuals with disabilities from the receipt of educational services in school to the receipt of vocational rehabilitation services under the responsibility of the designated state agency.

  1. The State Plan description must:

  1. provide for the development and approval of an individualized plan for employment in accordance with 34 CFR 361.45 as early as possible during the transition planning process but, at the latest, before each student determined to be eligible for vocational rehabilitation services leaves the school setting or if the designated state unit is operating on an order of selection before each eligible student able to be served under the order leaves the school setting; and

  1. include information on a formal interagency agreement with the state educational agency that, at a minimum, provides for:

  1. consultation and technical assistance to assist educational agencies in planning for the transition of students with disabilities from school to postschool activities, including vocational rehabilitation services;

  1. transition planning by personnel of the designated state agency and the educational agency for students with disabilities that facilitates the development and completion of their individualized education programs under Section 614(d) of the Individuals with Disabilities Education Act;

  1. roles and responsibilities, including financial responsibilities, of each agency, including provisions for determining state lead agencies and qualified personnel responsible for transition services; and

  1. procedures for outreach to students with disabilities as early as possible during the transition planning process and identification of students with disabilities who need transition services.

(d) Coordination with statewide independent living council and independent living centers.

The designated state unit, the Statewide Independent Living Council established under Section 705 of the Rehabilitation Act and 34 CFR 364, and the independent living centers described in Part C of Title VII of the Rehabilitation Act and 34 CFR 366 have developed working relationships and coordinate their activities.

(e) Cooperative agreement with recipients of grants for services to American Indians.

  1. There is in the state a recipient(s) of a grant under Part C of Title I of the Rehabilitation Act for the provision of vocational rehabilitation services for American Indians who are individuals with disabilities residing on or near federal and state reservations. No

  1. If "Yes", the designated state agency has entered into a formal cooperative agreement that meets the following requirements with each grant recipient in the state that receives funds under Part C of Title I of the Rehabilitation Act:

  1. strategies for interagency referral and information sharing that will assist in eligibility determinations and the development of individualized plans for employment;

  1. procedures for ensuring that American Indians who are individuals with disabilities and are living near a reservation or tribal service area are provided vocational rehabilitation services; and

  1. provisions for sharing resources in cooperative studies and assessments, joint training activities, and other collaborative activities designed to improve the provision of services to American Indians who are individuals with disabilities.

4.9 Methods of administration. (Section 101(a)(6) of the Rehabilitation Act; 34 CFR 361.12, .19 and .51(a) and (b))

(a) In general.

The state agency employs methods of administration, including procedures to ensure accurate data collection and financial accountability, found by the commissioner to be necessary for the proper and efficient administration of the plan and for carrying out all the functions for which the state is responsible under the plan and 34 CFR 361.

(b) Employment of individuals with disabilities.

The designated state agency and entities carrying out community rehabilitation programs in the state, who are in receipt of assistance under Part B, of Title I of the Rehabilitation Act and this State Plan, take affirmative action to employ and advance in employment qualified individuals with disabilities covered under and on the same terms and conditions as set forth in Section 503 of the Rehabilitation Act.

(c) Facilities.

Any facility used in connection with the delivery of services assisted under this State Plan meets program accessibility requirements consistent with the provisions, as applicable, of the Architectural Barriers Rehabilitation Act of 1968, Section 504 of the Rehabilitation Act, the Americans with Disabilities Act of 1990 and the regulations implementing these laws.

4.10 Comprehensive system of personnel development. (Section 101(a)(7) of the Rehabilitation Act; 34 CFR 361.18)

Attachment 4.10 describes the designated state agency's procedures and activities to establish and maintain a comprehensive system of personnel development designed to ensure an adequate supply of qualified state rehabilitation professional and paraprofessional personnel for the designated state unit. The description includes the following:

(a) Data system on personnel and personnel development.

Development and maintenance of a system for collecting and analyzing on an annual basis data on qualified personnel needs and personnel development with respect to:

  1. Qualified personnel needs.

  1. The number of personnel who are employed by the state agency in the provision of vocational rehabilitation services in relation to the number of individuals served, broken down by personnel category;

  1. The number of personnel currently needed by the state agency to provide vocational rehabilitation services, broken down by personnel category; and

  1. Projections of the number of personnel, broken down by personnel category, who will be needed by the state agency to provide vocational rehabilitation services in the state in five years based on projections of the number of individuals to be served, including individuals with significant disabilities, the number of personnel expected to retire or leave the field, and other relevant factors.

  1. Personnel development.

  1. A list of the institutions of higher education in the state that are preparing vocational rehabilitation professionals, by type of program;

  1. The number of students enrolled at each of those institutions, broken down by type of program; and

  1. The number of students who graduated during the prior year from each of those institutions with certification or licensure, or with the credentials for certification or licensure, broken down by the personnel category for which they have received, or have the credentials to receive, certification or licensure.

(b) Plan for recruitment, preparation and retention of qualified personnel.

Development, updating on an annual basis, and implementation of a plan to address the current and projected needs for qualified personnel based on the data collection and analysis system described in paragraph (a) of this subsection and that provides for the coordination and facilitation of efforts between the designated state unit and institutions of higher education and professional associations to recruit, prepare and retain personnel who are qualified in accordance with paragraph (c) of this subsection, including personnel from minority backgrounds and personnel who are individuals with disabilities.

(c) Personnel standards.

Policies and procedures for the establishment and maintenance of personnel standards to ensure that designated state unit professional and paraprofessional personnel are appropriately and adequately prepared and trained, including:

  1. standards that are consistent with any national- or state-approved or recognized certification, licensing, registration, or, in the absence of these requirements, other comparable requirements (including state personnel requirements) that apply to the profession or discipline in which such personnel are providing vocational rehabilitation services.

  1. To the extent that existing standards are not based on the highest requirements in the state applicable to a particular profession or discipline, the steps the state is currently taking and the steps the state plans to take in accordance with the written plan to retrain or hire personnel within the designated state unit to meet standards that are based on the highest requirements in the state, including measures to notify designated state unit personnel, the institutions of higher education identified in subparagraph (a)(2), and other public agencies of these steps and the time lines for taking each step.

  1. The written plan required by subparagraph (c)(2) describes the following:

  1. specific strategies for retraining, recruiting and hiring personnel;

  1. the specific time period by which all state unit personnel will meet the standards required by subparagraph (c)(1);

  1. procedures for evaluating the designated state unit's progress in hiring or retraining personnel to meet applicable personnel standards within the established time period; and

  1. the identification of initial minimum qualifications that the designated state unit will require of newly hired personnel when the state unit is unable to hire new personnel who meet the established personnel standards and the identification of a plan for training such individuals to meet the applicable standards within the time period established for all state unit personnel to meet the established personnel standards.

(d) Staff development.

Policies, procedures and activities to ensure that all personnel employed by the designated state unit receive appropriate and adequate training. The narrative describes the following:

  1. A system of staff development for professionals and paraprofessionals within the designated state unit, particularly with respect to assessment, vocational counseling, job placement and rehabilitation technology.

  1. Procedures for the acquisition and dissemination to designated state unit professionals and paraprofessionals significant knowledge from research and other sources.

(e) Personnel to address individual communication needs.

Availability of personnel within the designated state unit or obtaining the services of other individuals who are able to communicate in the native language of applicants or eligible individuals who have limited English speaking ability or in appropriate modes of communication with applicants or eligible individuals.

(f) Coordination of personnel development under the Individuals with Disabilities Education Act.

Procedures and activities to coordinate the designated state unit's comprehensive system of personnel development with personnel development under the Individuals with Disabilities Education Act.

4.11. Statewide assessment; annual estimates; annual state goals and priorities; strategies; and progress reports.

(Sections 101(a)(15), 105(c)(2) and 625(b)(2) of the Rehabilitation Act; 34 CFR 361.17(h)(2), .29, and 363.11(b))

(a) Comprehensive statewide assessment.

  1. Attachment 4.11(a) documents the results of a comprehensive, statewide assessment, jointly conducted every three years by the designated state unit and the State Rehabilitation Council (if the state has such a council). The assessment describes:

  1. the rehabilitation needs of individuals with disabilities residing within the state, particularly the vocational rehabilitation services needs of:

  1. individuals with the most significant disabilities, including their need for supported employment services;

  1. individuals with disabilities who are minorities and individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program carried out under this State Plan; and

  1. individuals with disabilities served through other components of the statewide work force investment system.

  1. The need to establish, develop or improve community rehabilitation programs within the state.

  1. For any year in which the state updates the assessments, the designated state unit submits to the commissioner a report containing information regarding updates to the assessments.

(b) Annual estimates.

Attachment 4.11(b) identifies on an annual basis state estimates of the:

  1. number of individuals in the state who are eligible for services under the plan;

  1. number of eligible individuals who will receive services provided with funds provided under Part B of Title I of the Rehabilitation Act and under Part B of Title VI of the Rehabilitation Act, including, if the designated state agency uses an order of selection in accordance with subparagraph 5.3(b)(2) of this State Plan, estimates of the number of individuals to be served under each priority category within the order; and

  1. costs of the services described in subparagraph (b)(1), including, if the designated state agency uses an order of selection, the service costs for each priority category within the order.

(c) Goals and priorities.

  1. Attachment 4.11(c)(1) identifies the goals and priorities of the state that are jointly developed or revised, as applicable, with and agreed to by the State Rehabilitation Council, if the agency has a council, in carrying out the vocational rehabilitation and supported employment programs.

  1. The designated state agency submits to the commissioner a report containing information regarding any revisions in the goals and priorities for any year the state revises the goals and priorities.

  1. Order of selection.
    If the state agency implements an order of selection, consistent with subparagraph 5.3(b)(2) of the State Plan, Attachment 4.11(c)(3):

  1. shows the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services;

  1. provides a justification for the order; and

  1. identifies the service and outcome goals, and the time within which these goals may be achieved for individuals in each priority category within the order.

  1. Goals and plans for distribution of Title VI, Part B, funds.
    Attachment 4.11(c)(4) specifies, consistent with subsection 6.4 of the State Plan supplement, the state's goals and priorities with respect to the distribution of funds received under Section 622 of the Rehabilitation Act for the provision of supported employment services.

(d) Strategies.

  1. Attachment 4.11(d) describes the strategies, including:

  1. the methods to be used to expand and improve services to individuals with disabilities, including how a broad range of assistive technology services and assistive technology devices will be provided to those individuals at each stage of the rehabilitation process and how those services and devices will be provided to individuals with disabilities on a statewide basis;

  1. outreach procedures to identify and serve individuals with disabilities who are minorities, including those with the most significant disabilities in accordance with subsection 6.6 of the State Plan supplement, and individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program;

  1. as applicable, the plan of the state for establishing, developing or improving community rehabilitation programs;

  1. strategies to improve the performance of the state with respect to the evaluation standards and performance indicators established pursuant to Section 106 of the Rehabilitation Act; and

  1. strategies for assisting other components of the statewide work force investment system in assisting individuals with disabilities.

  1. Attachment 4.11 (d) describes how the designated state agency uses these strategies to:

  1. address the needs identified in the assessment conducted under paragraph 4.11(a) and achieve the goals and priorities identified in the State Plan attachments under paragraph 4.11(c);

  1. support the innovation and expansion activities identified in subparagraph 4.12(a)(1) and (2) of the plan; and

  1. overcome identified barriers relating to equitable access to and participation of individuals with disabilities in the State Vocational Rehabilitation Services Program and State Supported Employment Services Program.

(e) Evaluation and reports of progress.

  1. The designated state unit and the State Rehabilitation Council, if the state unit has a council, jointly submits to the commissioner an annual report on the results of an evaluation of the effectiveness of the vocational rehabilitation program and the progress made in improving the effectiveness of the program from the previous year.

  1. Attachment 4.11(e)(2):

  1. provides an evaluation of the extent to which the goals identified in Attachment 4.11(c)(1) and, if applicable, Attachment 4.11(c)(3) were achieved;

  1. identifies the strategies that contributed to the achievement of the goals and priorities;

  1. describes the factors that impeded their achievement, to the extent they were not achieved;

  1. assesses the performance of the state on the standards and indicators established pursuant to Section 106 of the Rehabilitation Act; and

  1. provides a report consistent with paragraph 4.12(c) of the plan on how the funds reserved for innovation and expansion activities were utilized in the preceding year.

4.12 Innovation and expansion. (Section 101(a)(18) of the Rehabilitation Act; 34 CFR 361.35)

(a) The designated state agency reserves and uses a portion of the funds allotted to the state under Section 110 of the Rehabilitation Act for the:

  1. development and implementation of innovative approaches to expand and improve the provision of vocational rehabilitation services to individuals with disabilities under this State Plan, particularly individuals with the most significant disabilities, consistent with the findings of the statewide assessment identified in Attachment 4.11(a) and goals and priorities of the state identified in Attachments 4.11(c)(1) and, if applicable, Attachment 4.11(c)(3); and

  1. support of the funding for the State Rehabilitation Council, if the state has such a council, consistent with the resource plan prepared under Section 105(d)(1) of the Rehabilitation Act and 34 CFR 361.17(i), and the funding of the Statewide Independent Living Council, consistent with the resource plan prepared under Section 705(e)(1) of the Rehabilitation Act and 34 CFR 364.21(i).

(b) Attachment 4.11 (d) describes how the reserved funds identified in subparagraph 4.12(a)(1) and (2) will be utilized.
(c) Attachment 4.11(e)(2) describes how the reserved funds were utilized in the preceding year.

4.13 Reports. (Section 101(a)(10) of the Rehabilitation Act; 34 CFR 361.40)

(a) The designated state unit submits reports in the form and level of detail and at the time required by the commissioner regarding applicants for and eligible individuals receiving services under the State Plan.
(b) Information submitted in the reports provides a complete count, unless sampling techniques are used, of the applicants and eligible individuals in a manner that permits the greatest possible cross-classification of data and protects the confidentiality of the identity of each individual.

5.1 Information and referral services. (Sections 101(a)(5)(D) and (20) of the Rehabilitation Act; 34 CFR 361.37)

The designated state agency has implemented an information and referral system that is adequate to ensure that individuals with disabilities, including individuals who do not meet the agency's order of selection criteria for receiving vocational rehabilitation services if the agency is operating on an order of selection, are provided accurate vocational rehabilitation information and guidance, including counseling and referral for job placement, using appropriate modes of communication, to assist such individuals in preparing for, securing, retaining or regaining employment, and are referred to other appropriate federal and state programs, including other components of the statewide work force investment system in the state.

5.2 Residency. (Section 101(a)(12) of the Rehabilitation Act; 34 CFR 361.42(c)(1))

The designated state unit imposes no duration of residence requirement as part of determining an individual's eligibility for vocational rehabilitation services or that excludes from services under the plan any individual who is present in the state.

5.3 Ability to serve all eligible individuals; order of selection for services. (Sections 12(d) and 101(a)(5) of the Rehabilitation Act; 34 CFR 361.36)

(a) The designated state unit is able to provide the full range of services listed in Section 103(a) of the Rehabilitation Act and 34 CFR 361.48, as appropriate, to all eligible individuals with disabilities in the state who apply for services. Yes

(b) If No:

  1. Individuals with the most significant disabilities, in accordance with criteria established by the state, are selected first for vocational rehabilitation services before other individuals with disabilities.

  1. Attachment 4.11(c)(3):

  1. shows the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services;

  1. provides a justification for the order of selection; and

  1. identifies the state's service and outcome goals and the time within which these goals may be achieved for individuals in each priority category within the order.

  1. Eligible individuals who do not meet the order of selection criteria have access to the services provided through the designated state unit's information and referral system established under Section 101(a)(20) of the Rehabilitation Act, 34 CFR 361.37, and subsection 5.1 of this State Plan.

5.4 Availability of comparable services and benefits. (Sections 101(a)(8) and 103(a) of the Rehabilitation Act; 34 CFR 361.53)

(a) Prior to providing any vocational rehabilitation services, except those services identified in paragraph (b), to an eligible individual or to members of the individual's family, the state unit determines whether comparable services and benefits exist under any other program and whether those services and benefits are available to the individual.
(b) The following services are exempt from a determination of the availability of comparable services and benefits:

  1. assessment for determining eligibility and vocational rehabilitation needs by qualified personnel, including, if appropriate, an assessment by personnel skilled in rehabilitation technology;

  1. counseling and guidance, including information and support services to assist an individual in exercising informed choice consistent with the provisions of Section 102(d) of the Rehabilitation Act;

  1. referral and other services to secure needed services from other agencies, including other components of the statewide work force investment system, through agreements developed under Section 101(a)(11) of the Rehabilitation Act, if such services are not available under this State Plan;

  1. job-related services, including job search and placement assistance, job retention services, follow-up services, and follow-along services;

  1. rehabilitation technology, including telecommunications, sensory and other technological aids and devices; and

  1. post-employment services consisting of the services listed under subparagraphs (1) through (5) of this paragraph.

(c) The requirements of paragraph (a) of this section do not apply if the determination of the availability of comparable services and benefits under any other program would interrupt or delay:

  1. progress of the individual toward achieving the employment outcome identified in the individualized plan for employment;

  1. an immediate job placement; or

  1. provision of vocational rehabilitation services to any individual who is determined to be at extreme medical risk, based on medical evidence provided by an appropriate qualified medical professional.

(d) The governor in consultation with the designated state vocational rehabilitation agency and other appropriate agencies ensures that an interagency agreement or other mechanism for interagency coordination that meets the requirements of Section 101(a)(8)(B)(i)-(iv) of the Rehabilitation Act takes effect between the designated state unit and any appropriate public entity, including the state Medicaid program, a public institution of higher education, and a component of the statewide work force investment system to ensure the provision of the vocational rehabilitation services identified in Section 103(a) of the Rehabilitation Act and 34 CFR 361.48, other than the services identified in paragraph (b) of this section, that are included in the individualized plan for employment of an eligible individual, including the provision of those vocational rehabilitation services during the pendency of any dispute that may arise in the implementation of the interagency agreement or other mechanism for interagency coordination.

5.5 Individualized plan for employment. (Section 101(a)(9) of the Rehabilitation Act; 34 CFR 361.45 and .46)

(a) An individualized plan for employment meeting the requirements of Section 102(b) of the Rehabilitation Act and 34 CFR 361.45 and .46 is developed and implemented in a timely manner for each individual determined to be eligible for vocational rehabilitation services, except if the state has implemented an order of selection, and is developed and implemented for each individual to whom the designated state unit is able to provide vocational rehabilitation services.
(b) Services to an eligible individual are provided in accordance with the provisions of the individualized plan for employment.

5.6 Opportunity to make informed choices regarding the selection of services and providers. (Sections 101(a)(19) and 102(d) of the Rehabilitation Act; 34 CFR 361.52)

Applicants and eligible individuals or, as appropriate, their representatives are provided information and support services to assist in exercising informed choice throughout the rehabilitation process, consistent with the provisions of Section 102(d) of the Rehabilitation Act and 34 CFR 361.52.

5.7 Services to American Indians. (Section 101(a)(13) of the Rehabilitation Act; 34 CFR 361.30)

The designated state unit provides vocational rehabilitation services to American Indians who are individuals with disabilities residing in the state to the same extent as the designated state agency provides such services to other significant populations of individuals with disabilities residing in the state.

5.8 Annual review of individuals in extended employment or other employment under special certificate provisions of the fair labor standards act of 1938. (Section 101(a)(14) of the Rehabilitation Act; 34 CFR 361.55)

(a) The designated state unit conducts an annual review and reevaluation of the status of each individual with a disability served under this State Plan:

  1. who has achieved an employment outcome in which the individual is compensated in accordance with Section 14(c) of the Fair Labor Standards Act (29 U.S.C. 214(c)); or

  1. whose record of services is closed while the individual is in extended employment on the basis that the individual is unable to achieve an employment outcome in an integrated setting or that the individual made an informed choice to remain in extended employment.

(b) The designated state unit carries out the annual review and reevaluation for two years after the individual's record of services is closed (and thereafter if requested by the individual or, if appropriate, the individual's representative) to determine the interests, priorities and needs of the individual with respect to competitive employment or training for competitive employment.
(c) The designated state unit makes maximum efforts, including the identification and provision of vocational rehabilitation services, reasonable accommodations and other necessary support services, to assist the individuals described in paragraph (a) in engaging in competitive employment.
(d) The individual with a disability or, if appropriate, the individual's representative has input into the review and reevaluation and, through signed acknowledgement, attests that the review and reevaluation have been conducted.

5.9 Use of Title I funds for construction of facilities. (Sections 101(a)(17) and 103(b)(2)(A) of the Rehabilitation Act; 34 CFR 361.49(a)(1), .61 and .62(b))

If the state elects to construct, under special circumstances, facilities for community rehabilitation programs, the following requirements are met:

(a) The federal share of the cost of construction for facilities for a fiscal year does not exceed an amount equal to 10 percent of the state's allotment under Section 110 of the Rehabilitation Act for that fiscal year.
(b) The provisions of Section 306 of the Rehabilitation Act that were in effect prior to the enactment of the Rehabilitation Act Amendments of 1998 apply to such construction.
(c) There is compliance with the requirements in 34 CFR 361.62(b) that ensure the use of the construction authority will not reduce the efforts of the designated state agency in providing other vocational rehabilitation services other than the establishment of facilities for community rehabilitation programs.

5.10 Contracts and cooperative agreements. (Section 101(a)(24) of the Rehabilitation Act; 34 CFR 361.31 and .32)

(a) Contracts with for-profit organizations.

The designated state agency has the authority to enter into contracts with for-profit organizations for the purpose of providing, as vocational rehabilitation services, on-the-job training and related programs for individuals with disabilities under Part A of Title VI of the Rehabilitation Act, upon the determination by the designated state agency that for-profit organizations are better qualified to provide vocational rehabilitation services than nonprofit agencies and organizations.

(b) Cooperative agreements with private nonprofit organizations.

Attachment 4.8(b)(3) describes the manner in which the designated state agency establishes cooperative agreements with private nonprofit vocational rehabilitation service providers.

Section 6: Program Administration

6.1 Designated state agency. (Section 625(b)(1) of the Rehabilitation Act; 34 CFR 363.11(a))

The designated state agency for vocational rehabilitation services identified in paragraph 1.2 of the Title I State Plan is the state agency designated to administer the State Supported Employment Services Program authorized under Title VI, Part B, of the Rehabilitation Act.

6.2 Statewide assessment of supported employment services needs. (Section 625(b)(2) of the Rehabilitation Act; 34 CFR 363.11(b))

Attachment 4.11(a) describes the results of the comprehensive, statewide needs assessment conducted under Section 101(a)(15)(a)(1) of the Rehabilitation Act and subparagraph 4.11(a)(1) of the Title I State Plan with respect to the rehabilitation needs of individuals with most significant disabilities and their need for supported employment services, including needs related to coordination.

6.3 Quality, scope and extent of supported employment services. (Section 625(b)(3) of the Rehabilitation Act; 34 CFR 363.11(c) and .50(b)(2))

Attachment 6.3 describes the quality, scope and extent of supported employment services to be provided to individuals with the most significant disabilities who are eligible to receive supported employment services. The description also addresses the timing of the transition to extended services to be provided by relevant state agencies, private nonprofit organizations or other sources following the cessation of supported employment service provided by the designated state agency.

6.4 Goals and plans for distribution of Title VI, Part B, funds. (Section 625(b)(3) of the Rehabilitation Act; 34 CFR 363.11(d) and .20)

Attachment 4.11(c)(4) identifies the state's goals and plans with respect to the distribution of funds received under Section 622 of the Rehabilitation Act.

6.5 Evidence of collaboration with respect to supported employment services and extended services. (Sections 625(b)(4) and (5) of the Rehabilitation Act; 34 CFR 363.11(e))

Attachment 4.8(b)(4) describes the efforts of the designated state agency to identify and make arrangements, including entering into cooperative agreements, with other state agencies and other appropriate entities to assist in the provision of supported employment services and other public or nonprofit agencies or organizations within the state, employers, natural supports, and other entities with respect to the provision of extended services.

6.6 Minority outreach. (34 CFR 363.11(f))

Attachment 4.11(d) includes a description of the designated state agency's outreach procedures for identifying and serving individuals with the most significant disabilities who are minorities.

6.7 Reports. (Sections 625(b)(8) and 626 of the Rehabilitation Act; 34 CFR 363.11(h) and .52)

The designated state agency submits reports in such form and in accordance with such procedures as the commissioner may require and collects the information required by Section 101(a)(10) of the Rehabilitation Act separately for individuals receiving supported employment services under Part B, of Title VI and individuals receiving supported employment services under Title I of the Rehabilitation Act.

7.1 Five percent limitation on administrative costs. (Section 625(b)(7) of the Rehabilitation Act; 34 CFR 363.11(g)(8))

The designated state agency expends no more than five percent of the state's allotment under Section 622 of the Rehabilitation Act for administrative costs in carrying out the State Supported Employment Services Program.

7.2 Use of funds in providing services. (Sections 623 and 625(b)(6)(A) and (D) of the Rehabilitation Act; 34 CFR 363.6(c)(2)(iv), .11(g)(1) and (4))

(a) Funds made available under Title VI, Part B, of the Rehabilitation Act are used by the designated state agency only to provide supported employment services to individuals with the most significant disabilities who are eligible to receive such services.
(b) Funds provided under Title VI, Part B, are used only to supplement and not supplant the funds provided under Title I, Part B, of the Rehabilitation Act, in providing supported employment services specified in the individualized plan for employment.
(c) Funds provided under Part B of Title VI or Title I of the Rehabilitation Act are not used to provide extended services to individuals who are eligible under Part B of Title VI or Title I of the Rehabilitation Act.

8.1 Scope of supported employment services. (Sections 7(36) and 625(b)(6)(F) and (G) of the Rehabilitation Act; 34 CFR 361.5(b)(54), 363.11(g)(6) and (7))

(a) Supported employment services are those services as defined in Section 7(36) of the Rehabilitation Act and 34 CFR 361.5(b)(54).
(b) To the extent job skills training is provided, the training is provided on-site.
(c) Supported employment services include placement in an integrated setting for the maximum number of hours possible based on the unique strengths, resources, priorities, concerns, abilities, capabilities, interests and informed choice of individuals with the most significant disabilities.

8.2 Comprehensive assessments of individuals with significant disabilities. (Sections 7(2)(B) and 625(b)(6)(B); 34 CFR 361.5(b)(6)(ii) and 363.11(g)(2))

The comprehensive assessment of individuals with significant disabilities conducted under Section 102(b)(1) of the Rehabilitation Act and funded under Title I of the Rehabilitation Act includes consideration of supported employment as an appropriate employment outcome.

8.3 Individualized plan for employment. (Sections 102(b)(3)(F) and 625(b)(6)(C) and (E) of the Rehabilitation Act; 34 CFR 361.46(b) and 363.11(g)(3) and (5))

(a) An individualized plan for employment that meets the requirements of Section 102(b) of the Rehabilitation Act and 34 CFR 361.45 and .46 is developed and updated using funds under Title I.
(b) The individualized plan for employment:

  1. specifies the supported employment services to be provided;

  1. describes the expected extended services needed; and

  1. identifies the source of extended services, including natural supports, or, to the extent that it is not possible to identify the source of extended services at the time the individualized plan for employment plan is developed, a statement describing the basis for concluding that there is a reasonable expectation that sources will become available.

(c) Services provided under an individualized plan for employment are coordinated with services provided under other individualized plans established under other federal or state programs.

Required annually by all agencies except those agencies that are independent consumer-controlled commissions.

Identify the Input provided by the state rehabilitation council, including recommendations from the council's annual report, the review and analysis of consumer satisfaction, and other council reports. Be sure to also include:

  • the Designated state unit's response to the input and recommendations; and
  • explanations for the designated state unit's rejection of any input or recommendation of the council.

GENERAL RECOMMENDATIONS:

The State Rehabilitation Council for the Blind (SRC) provided the following general recommendations during meetings in FY 2010 - 2011:

1. The SRC recommended that RSB research how to maximize outreach by identifying potential referral sources, providing staff training on taking referral information, identifying locations for providing RSB literature, and analyzing data on types of referrals.

RSB has begun researching outreach strategies by district and will analyze data. RSB trained and will maintain training to staff on how to answer the two questions related to referrals using the new case management system.

2. The SRC recommended that RSB expand the list of stakeholders notified of State Rehabilitation Council Meetings public forum. Emphasize information in the meeting notice of agenda topics and presenters speaking at the public forum.

RSB has revised the public meeting notices and emphasized speakers and agenda information for the SRC public forums. RSB sends public meeting notices to stakeholders earlier and has expanded the list of stakeholders to include consumer groups and local entities in the area.

3. The SRC recommended RSB thoroughly review how staff implement informed choice when discussing services to be provided to clients and report findings to the council.

RSB has researched staff implementation of informed choice. RSB has provided additional training to field staff on informed choice policy, 361.52, via the RSB Counselor Academy in February 2012.

4. Review survey questions to ensure responses are consistent with the question.

RSB has reviewed the satisfaction survey questions. Revisions to the survey included reorganization of questions and rewording of questions. Other changes recommended by the SRC, and adopted by RSB, included changing to a word based Likert-type response scale and removing the “neutral” response. The SRC reviewed and approved the changes to the satisfaction survey.

RECOMMENDATIONS REGARDING THE STATE PLAN:

The State Rehabilitation Council made the following recommendations regarding the goals and priorities for the FFY 2013 State Plan:

1. That RSB further define goal 1 to include a target number of 485 new applicants.

RSB Response:

RSB agrees with the state plan recommendation of the state Rehabilitation Council.

Goal 1: Stabilize the downward trend in new applicants and increase the number of new applicants in FFY 2013 to 485.

Following development by the Planning Committee and at their recommendation, the State Rehabilitation Council gave its final agreement to the FY 2013 VR State Plan on May 11, 2012.

This screen was last updated on May 14 2012 11:01AM by Keith Roderick

This agency has not requested a waiver of statewideness.

This screen was last updated on Jun 30 2009 2:47PM by samomerrickm

Describe interagency cooperation with and utilization of the services and facilities of agencies and programs that are not carrying out activities through the statewide workforce investment system with respect to

  • Federal, state, and local agencies and programs;
  • if applicable, Programs carried out by the Under Secretary for Rural Development of the United States Department of Agriculture; and
  • if applicable, state use contracting programs.

COOPERATION WITH AGENCIES THAT ARE NOT IN THE STATEWIDE WORKFORCE INVESTMENT SYSTEM AND OTHER ENTITIES

Rehabilitation Services for the Blind (RSB) works closely with a wide variety of agencies and programs in coordinating service provision of vocational rehabilitation and client support services. Some of these relationships have been agreed to in written cooperative agreements, such as those with the 22 State Independent Living Centers which spells out referral procedures, coordination of services, and the technical assistance available from both entities, and the Missouri School for the Blind which provides for joint referral and services coordination. RSB has partnered for the past three years with Lighthouse for the Blind through a contractual relationship to provide intensive specialized prevocational skills training to transition age youth ages 14-21 who are blind and legally blind. Other relationships such as those with community rehabilitation programs are spelled out in State required contracts for service provision. These specify the services to be provided, their duration, costs, reporting and billing requirements. Still others are predicated on working relationships for coordination of supportive services based on individual client need at the local level, such as transportation, housing, recreation, supported employment extended services provided through the Department of Mental Health Regional Offices for individuals with developmental disabilities and Senate Bill 40 Boards (County Developmental Disability Services) and other local agencies involved in provision of physical and mental rehabilitation. RSB does not participate in any state use contracting programs.

A description of RSB services and procedures for referral from the Family Support Division is specified in their Income Maintenance manual and similarly RSB policy requires referral of clients to the Family Support Division for determination of eligibility for Supplemental Aid to the Blind or Blind Pension. There are also referral procedures to/from the state-funded Prevention of Blindness Program for ophthalmologic services, as well as the Business Enterprise Program (BEP) for vocational rehabilitation services and training in order to qualify for employment as a Randolph-Sheppard vendor.

RSB has developed a Guide for Self Employment for use by both clients and staff in the provision of services for individuals with the vocational goal of self-employment. Included is information to aid clients in making connections to programs which provide assistance in starting or operating a business. The United States Department of Agriculture’s (USDA) Rural Business and Cooperative Development Service in Missouri is one of the organizations listed. Included is information on USDA grants, loans, loan guarantees and technical skill assistance provided through the Business and Industry Loan program aimed at encouraging development in rural areas in order to create or preserve employment opportunities there, and the Technical Assistance program aimed at assisting the individual, business, and community by dissemination and promotion of technical skills, people skills and personal skills knowledge. RSB has also developed a relationship with the Missouri Agribility Project, a Cooperative Extension Service through the University of Missouri, Columbia, administered by the USDA, to assist people with disabilities employed in agriculture by providing training, site visits, on-farm assessments, technical assistance, and agriculture based education.

RSB works cooperatively with Small Business Administration’s Small Business Development Centers. Consultants with the Centers lend their expertise to RSB staff and clients in development of proposed business plans. They analyze cash flow analyses and sales projections to determine probability of success of the proposed business and provide recommendations to lenders for funding of plans deemed feasible.

RSB is a Partner Organization with the Starkloff Disability Institute’s “The Next Big Step” program. Through this program, Starkloff Disability Institute has partnered with “Role Model Companies” and “Partner Organizations” to help the Role Model Companies find disabled job candidates through Partner Organizations whom they can hire, retain and promote.

This screen was last updated on May 10 2012 12:26PM by Keith Roderick

  • Describe the designated state unit's plans, policies, and procedures for coordination with education officials to facilitate the transition of students with disabilities from school to the receipt of vocational rehabilitation services, including provisions for the development and approval of an individualized plan for employment before each student determined to be eligible for vocational rehabilitation services leaves the school setting or, if the designated state unit is operating on an order of selection, before each eligible student able to be served under the order leaves the school setting.
  • Provide information on the formal interagency agreement with the state educational agency with respect to
    • consultation and technical assistance to assist educational agencies in planning for the transition of students with disabilities from school to post-school activities, including VR services;
    • transition planning by personnel of the designated state agency and educational agency that facilitates the development and completion of their individualized education programs;
    • roles and responsibilities, including financial responsibilities, of each agency, including provisions for determining state lead agencies and qualified personnel responsible for transition services;
    • procedures for outreach to and identification of students with disabilities who need transition services.

COORDINATION WITH EDUCATION OFFICIALS

Outreach:

The Department of Elementary and Secondary Education (DESE) provides their list of students registered with the American Printing House for the Blind to Rehabilitation Services for the Blind (RSB). RSB contacts superintendents and special education directors of the school districts where these students are located to request that permission be obtained from students and families for the purpose of linking them to RSB transition services.

RSB will continue to offer local administrators of special education (LASE) group presentations on RSB transition services at their meetings.

Information about RSB’s financial assistance to students who are blind and visually impaired is included in the Missouri Student Assistance Resource Services’ (MOSTARS) informational leaflet and on their website (MOSTARS is the financial aid arm of the Missouri Department of Higher Education).

Blind Task Force (House Bill 401):

House Bill 401, signed into law in July 1999, added new requirements to existing Missouri statutes. These statutes changed RSB’s policies and procedures for coordination with the Department of Elementary and Secondary Education on the transition of students with disabilities from receipt of educational services to receipt of vocational rehabilitation services. The requirements are as follows:

•Establishment of a task force on blind student academic and vocational performance to "develop goals and objectives to guide the improvement of...transition from school to work, rehabilitation services, independent living and employment outcomes for eligible students". Members are appointed by the Commissioner of Education in cooperation with the Director of the Department of Social Services (RSB’s parent agency). Membership is comprised of parents, students, teachers of the visually impaired, a public school special education administrator and a public school building principal who supervise instruction of students who are visually impaired, an employer of persons who are visually impaired, an orientation and mobility specialist, a representative from a university special educator training program, one representative each from the Missouri Council of the Blind and National Federation of the Blind of Missouri, a representative from the Department of Elementary and Secondary Education, a representative from the Missouri School for the Blind, a representative of the Department of Social Services and a representative from RSB.

•The creation of a "Blindness Skills Specialist" position at each of the nine DESE Regional Professional Development Center. Responsibilities of these individuals include coordination of "services available from other entities who serve eligible students". There are currently three specialist positions funded..

•Submission of an annual report from the Department of Elementary and Secondary Education to the Missouri Legislature. The report is to include the number of students with visual impairments receiving special education services who: 1) receive transition planning services with the cooperation of RSB as part of their Individual Education Plan; and 2) are referred to RSB.

•Establishment of a joint referral system between the Division of Special Education in the Department of Elementary and Secondary Education and RSB.

The DESE State Plan for Special Education requires that school districts discuss RSB services annually at each student’s Individualized Educational Program meeting. RSB staff must refer any client that is not served through an IEP to the Division of Special Education with the parent’s permission.

Interagency Cooperative Agreement:

The Division of Vocational Rehabilitation, the Department of Elementary and Secondary Education and Rehabilitation Services for the Blind developed an interagency cooperative agreement signed December 10, 2008, that outlines plans, policies, procedures and financial responsibility of each agency for the coordination of transition services to students with disabilities. The agreement, developed in accordance with IDEA and the Rehabilitation Act of 1973 as amended in 1998, includes the following:

1. RSB to provide consultation and technical assistance to educational agencies in planning for the transition of students with disabilities from school to post school activities, including vocational rehabilitation services;

2. Transition planning by RSB staff and the educational education agency that facilitates development of and completion of their individualized education programs under section 614(d) of the Individuals with Disabilities Education Act;

3. Roles and responsibilities, including financial responsibilities of each agency and provisions for determining state lead agencies and qualified personnel responsible for transition services;

4. Procedures for outreach and identification of students with disabilities who are in need of transition services.

The agreement contains guidance on the primary source of service provision including the educational agencies financial responsibility in accordance with IDEA and RSB’s agreement to pay for employment related transition services provided in accordance with the Rehabilitation Act as amended in 1998 for services beyond the scope of IDEA.

In addition, the agreement provides the means to ensure joint planning of individualized educational plans and individualized plans for employment and includes the opportunity that students may receive ’for credit’ work experiences through the Cooperative Work Experience Program.

Transition Handbook for the Cooperative Work Experience Program:

A Transition Handbook for the Cooperative Work Experience Program jointly developed by the Division of Vocational Rehabilitation, Department of Elementary and Secondary Education and RSB staff provides policy guidance on transition services. The handbook is available on the DESE website.

Transition Brochure:

A brochure on transition services that was jointly developed by staff of the Division of Vocational Rehabilitation, Department of Elementary and Secondary Education (DESE) and RSB is available on DESE’s website. It provides a single source for an overview of the technical assistance, consultation, and transition services which are available from the two State vocational rehabilitation agencies. The target audience is students, parents, school personnel, and community organizations which might be in contact with individuals who could potentially benefit from vocational rehabilitation services.

RSB Vocational Rehabilitation Transition Policy:

RSB enacted a new vocational rehabilitation transition policy during the 3rd Quarter, FFY 2009. This policy, Chapter 17 of the VR Policy Manual, can be located at http://www.dss.mo.gov/fsd/rsb/manual/vrman/propolman/propol_transistion.htm As part of the transition policy, students who are eligible for vocational rehabilitation services must have their case opened no later than two years prior to graduation or mandatory exit from the public school system. This, in conjunction with RSB’s adopted 120-day timeframe for development of an Individualized Plan for Employment following eligibility, ensures that all eligible students will have an IPE in effect prior to their exit from the school setting.

Cooperative Agreements with Institutions of Higher Education:

In compliance with the regulations implementing the Vocational Rehabilitation Act Amendments of 1998, RSB, with the cooperation of the Division of Vocational Rehabilitation, has developed an interagency agreement for all of Missouri’s public institutions of higher education (IHEs). This agreement spells out the financial, support and other responsibilities that are required by the regulations for each party in supporting the post-secondary education of persons with disabilities.

This screen was last updated on Aug 23 2012 2:28PM by Keith Roderick

Describe the manner in which the designated state agency establishes cooperative agreements with private non-profit vocational rehabilitation service providers.

COOPERATIVE AGREEMENTS WITH PRIVATE NON-PROFIT VOCATIONAL REHABILITATION SERVICE PROVIDERS

Personal Vocational Adjustment Services

Rehabilitation Services for the Blind (RSB) uses the Request for Proposal (RFP) process with private non-profit vocational rehabilitation service providers for the provision of comprehensive assessment of personal vocational adjustment skills, and training in those skills. This document also contains the price the provider will charge for services offered.

The comprehensive personal vocational adjustment services provided by these vendors are specifically designed to meet the training needs of individuals who are blind and visually impaired and include instruction in Braille, orientation and mobility, and the use of software for speech access or enlargement of visual outputs for computer systems.

Agreements for the provision of personal, vocational, adjustment services exist with the following vendors:

Alphapointe Association for the Blind

Kansas City, Missouri

Lions World Services for the Blind

Little Rock, Arkansas

Colorado Center for the Blind

Littleton, Colorado

Helen Keller National Center

Sands Point, NY

Rehabilitation Teaching Services

The RFP process has also been used to establish an agreement between RSB and the St. Louis Society for the Blind for the provision of itinerant training in activities of daily living, Braille and orientation and mobility.

Rehabilitation Engineering/Braille Instruction/Orientation and Mobility

RSB uses the RFP process to establish agreements with individuals and/or community resources such as centers for independent living to obtain rehabilitation engineering, Braille instruction and orientation and mobility services.

Supported Employment Services

RSB uses the RFP process to establish agreements with Supported Employment Service Providers. Additional information on this is contained in State Plan Attachment 4.11(c)(3).

Other Services

RSB utilizes the Expenditure Registration System ERS101 ’authorization for services’ process to provide other rehabilitation services such as vocational evaluation, employee development, vocational skill training, and job search skill training through non-profit rehabilitation service providers.

This screen was last updated on May 10 2012 12:59PM by Keith Roderick

Describe the efforts of the designated state agency to identify and make arrangements, including entering into cooperative agreements, with other state agencies and other appropriate entities in order to provide the following services to individuals with the most significant disabilities:

  • supported employment services; and
  • extended services.

EVIDENCE OF COLLABORATION REGARDING SUPPORTED EMPLOYMENT SERVICES AND EXTENDED SERVICES

Rehabilitation Services for the Blind (RSB) issues formal requests for proposals (RFPs) in order to provide supported employment services to clients. These contracts spell out the responsibilities of both the contractor and RSB in the referral of clients and the provision of services, the services which each contractor agrees to provide, and the cost of those services.

The contract specifies that the supported employment service provider is responsible for arranging for extended services, including natural supports. RSB assists the supported employment service provider in the development of natural supports away from the worksite and assists in locating funding for extended services when a resource is not readily available through the contractor.

The RFP for supported employment services serves as the cooperative agreement document between RSB and supported employment service providers and includes a statement to that effect.

This screen was last updated on Jun 24 2010 12:15PM by Keith Roderick

Data System on Personnel and Personnel Development

PROCEDURES AND ACTIVITIES REGARDING THE ESTABLISHMENT AND MAINTENANCE OF A COMPREHENSIVE SYSTEM OF PERSONNEL DEVELOPMENT

Collection and Analysis of Qualified Personnel Needs and Personnel Developmnet

a. Each state fiscal year, during the preparation of the funding request for the next fiscal year, Rehabilitation Services for the Blind (RSB) studies personnel needs over the preceding two-year period to determine turnover rate. The number of staff employed by the State agency in the provision of vocational rehabilitation services in relation to the number of individuals served, broken down by personnel category, is reviewed. Projections are made of the number of personnel, by category, which will be needed by the State agency to provide vocational rehabilitation services in the State in five years based on projections of the number of individuals to be served, including individuals with severe disabilities, the number of personnel expected to retire or leave the field, and other relevant factors. Both supervisory and administrative staff have input into the process.

b. RSB has a total of 111 full time equivalent (FTE) staff positions. The following positions are included in the FTEs: 18 Vocational Rehabilitation Counselors (VRCs); 19 Rehabilitation Teachers; 6 Orientation and Mobility Specialists; 2 Job Development Specialists; 7 District Supervisors; 6 Clerical Supervisors; 5 Business Enterprise Area Supervisors; 5 Children’s Specialists and 20 Rehabilitation Assistants. There are additionally 13 administrative and management staff in various positions at the central office in Jefferson City.

c. All of the named positions in b. above are directly involved in providing services to individuals with disabilities. 2088 persons had an open VR case with RSB, resulting in an average of 116 cases per counselor. At the current rate of applications, no increase in the number of VRC positions is envisioned at this time.

d. Based on historical data, RSB anticipates that approximately two VRCs, two Rehabilitation Teachers and three Rehabilitation Assistants will need to be replaced due to retirements, employment terminations and other causes on an annual basis. The remaining categories of employees average less than one termination per year. The total number of new staff projected to be needed during the five-year period is:

VRCs = 10

RTs = 10

Rehabilitation Assistants = 15

O&Ms = 2

District Supervisors = 1

Clerical Supervisors = 2

BEP Area Supervisors = 2

Children’s Specialists = 1

Administrative Staff = 3

 

Row Job Title Total positions Current vacancies Projected vacancies over the next 5 years
1 0 0 0
2 0 0 0
3 0 0 0
4 0 0 0
5 0 0 0
6 0 0 0
7 0 0 0
8 0 0 0
9 0 0 0
10 0 0 0

 

There is one graduate rehabilitation counselor training program in Missouri. In September 1999 Maryville University in St. Louis began offering a masters level degree program in rehabilitation counseling. Graduates of this program are ready to take the Certified Rehabilitation Counselor (CRC) test and also the Licensed Professional Counselor (LPC) test upon graduation. The program had 61 students are enrolled during the Spring 2012 semester and 19 students are expected to graduate by summer 2012. RSB will continue to work closely with the Maryville University to recruit and hire potential graduates.

Maryville and the University of Central Missouri (UCM) also possess undergraduate curricula in rehabilitation. Missouri State University (MSU) offers a Graduate Certificate in Orientation and Mobility available to non-degree seeking individuals or as a component of the Masters degree in Special Education, Visual Impairment emphasis. The Orientation and Mobility certification is designed to meet regional needs and is aligned to the standards set by AER and ACVREP.

 

Row Institutions Students enrolled Employees sponsored by agency and/or RSA Graduates sponsored by agency and/or RSA Graduates from the previous year
1 0 0 0 0
2 0 0 0 0
3 0 0 0 0
4 0 0 0 0
5 0 0 0 0

 

Development, Updating and Implementation of a Plan to Address Current and Projected Needs for Qualified Personnel

The issue of shortage of qualified personnel specifically trained in rehabilitation counseling will be a concern regardless of a change in the personnel standards. Missouri DVR reports employing 147 Rehabilitation Counselors; RSB employs 18. With only one program for rehabilitation counselor preparation in the state, an insufficient number of in-state graduates will be available to meet the foreseeable future needs of public rehabilitation agencies in the state, even if every graduate of the program went to work for a public rehabilitation agency. This necessitates widening RSB’s recruiting focus to include graduates from other rehabilitation programs throughout the country, as well as graduates in other disciplines. RSB does anticipate being able to hire Master’s level staff who have counseling, psychology or social work degrees as there are a number of university programs in the State that offer those degrees.

In order to meet the need for qualified personnel, RSB has developed a plan to present employment opportunities at RSB to a wider audience. Some of the components of that plan are:

a. Continuing to utilize the system of recruitment established by the Missouri State Division of Personnel. This system provides access to Merit System job descriptions and data regarding application for employment with the State of Missouri. The Division of Personnel maintains lists of eligible applicants for contact when a vacancy exists. These job descriptions and notices of vacancies can be found on-line at the Missouri State Government website.

b. Send vacancy announcements and job descriptions to colleges and universities throughout the country that offer academic programs in rehabilitation counseling, teaching, orientation and mobility; to other public and private rehabilitation agencies; and to consumer organizations within the State of Missouri.

c. Post announcements of RSB job opportunities on Internet-based job lists, including National Council of State Agencies for the Blind (NCSAB), Rehabnet, National Orientation and Mobility Certification (NOMC), Orientation and Mobility Listserv, Rehabilitation Counselor Listserv, NFB Missouri Listserv, MCB’s Mo-Blind Listserv, and Special Education Exchange.

d. All of RSB’s recruiting efforts listed in a-c above emphasize the importance of locating, interviewing and employing individuals who are from minority backgrounds or who have a disability. All of the colleges and universities with a rehabilitation counseling curriculum in Missouri, Kansas, Iowa, Arkansas and Illinois give preference to students who are from minority backgrounds or who have a disability.

e. The RSB website has been improved to include information on employment opportunities and current vacancies.

 

Establishing and Maintaining Standards to Ensure that Professional and Paraprofessional Personnel are appropriately and Adequately Prepared and Trained

The Missouri Merit System qualifications for all RSB counselor positions is the highest standard in the state consistent with RSMO 337. These requirements include possession of a Master’s Degree from an accredited school of rehabilitation counseling, counseling, counseling and guidance, clinical psychology, counseling psychology, or social work (Possession of a current Certified Rehabilitation Counselor [CRC] certification issued by the Commission on Rehabilitation Counselor Certification will substitute for possession of Master’s Degree). The Missouri Merit System provides a competitive examination process for recruitment and retention of a qualified workforce and governs the appointment, promotion, transfer, layoff, removal and discipline of employees. To be considered for employment in accordance with state personnel requirements, applicants must meet the established Merit System personnel qualifications and be placed on a register for the specific job classification. Office of Administration, Division of Personnel maintains the register of eligible names that may be considered for new hires.

All of RSB’s counseling staff currently either meet the standard of a Master’s Degree in rehabilitation, counseling, social work or a related discipline, or are working toward meeting this requirement. Graduate programs are available in the accepted disciplines at universities within 30 miles of every RSB district office. RSB will utilize Technical Assistance and Continuing Education Program formerly known as Rehabilitation Continuing Education Program funding to assist staff in obtaining Master’s degrees in Rehabilitation Counseling or a related discipline. RSB coordinates with institutions of higher education including University of Missouri, Missouri State University, Central Missouri State University and the University of Arkansas to reach out and attract students from acceptable fields of education.

Currently, of 18 counselor positions in RSB, 17 meet the qualified personnel standard. RSB counselors, who complete a Master’s Degree in Rehabilitation Counseling or a related area, will receive a within-grade pay raise as an incentive for current staff to participate. Although it is not possible under state personnel policy to require that a current staff member attend additional graduate education, all staff who do not meet the standard have been advised of the availability of support for graduate education leading to a degree or eligibility for certification, and have been encouraged to take advantage of the opportunity. Should this staff member leave RSB employment the position would be replaced by a newly hired person who must meet the standard. It is estimated RSB will meet the standard by 2017.

RSB will continue to coordinate with institutions offering graduate education in rehabilitation or related areas to ensure that classes are readily available, either in traditional programs or through use of the Internet and other non-traditional methodologies. Progress toward attainment of the goal of 100% compliance with the qualified personnel standard will be reviewed and reported to the Deputy Director at the end of each Federal Fiscal Year. This report will include information on the number of staff who have not met the standard, the number who have been enrolled in classes leading to achievement of the standard and the number who have achieved the qualified personnel standard.

 

Ensuring that All Designated State Unit Personnel Receive Appropriate and Adequate Training

RSB supports the attendance of staff members in graduate programs that would meet the criteria established in the standards, i.e., degrees in rehabilitation counseling, education counseling, social work or clinical psychology.

The State of Missouri provides a 10% match to federal funds provided through the In-Service Training Grant program. This grant provides funds for in-service training and education, including the support of staff attending graduate level education courses.

In addition to the academic training referenced above, RSB provides the following opportunities for staff to attain/retain expertise in their profession:

a. RSB has developed and maintains a training curriculum for all new personnel so that they are provided with the basic information needed to perform their jobs. This session includes training on:

-The Rehabilitation Act Amendments of 1998

-Regulations implementing the Rehabilitation Act Amendments

-Current research

-The Workforce Investment Act

-Informed choice

-Department of Social Services required staff training, such as Civil Rights and Cultural Diversity, HIPAA Privacy, HIPAA Security

-Diseases of the eye

-The rehabilitation process, including assessment, rehabilitation counseling and job development/placement

-RSB programs and policies

-Client Assistance Program

-Supported Employment, Self-Employment, Vocational Evaluation and Placement manuals

-Use of System 7 Electronic Case Management System

-Training curriculums and information obtained through the TACE Program, such as Orientation to Rehabilitation, Webinar Recordings, and Handbook of Disabilities

b. RSB participates in a system of supervisory training for new district office personnel. The district supervisor and clerk IV in each office provide a systematic orientation and training curriculum to new staff so that they can learn background information necessary to the area in which they will be employed and the clients they will serve.

c. RSB assigns an experienced vocational rehabilitation counselor to each new counselor to act as a mentor during their probationary period. This counselor is available to provide advice, on-the-job training in specific competencies and guidance to the new counselor in their adjustment to RSB and the VR process. Other counselors provide peer support in assisting the new counselor in achieving a level of understanding and skills acquisition of the VR process. Central Office provides additional training to staff as necessary and as requested by local offices.

d. In addition to the above, when changes occur in legislation or regulation that effect the service delivery systems, staff are provided with training in order to implement the necessary changes.

e. RSB annually provides training opportunities for staff in topics applicable to job performance.

f. Upon their request, RSB allows rehabilitation technology and engineering vendors to conduct seminars in emerging technology and software items at district offices.

g. As a result of RSB’s Quality Assurance Initiative the RSB Counselor Academy was developed. The RSB Counselor Academy addresses both new orientation and developmental training for vocational rehabilitation counselors and district supervisors. One component of the RSB Counselor Academy is specific training in Motivational Interviewing. Motivational Interviewing will provide additional resources to field staff working with individuals to facility change behaviors ultimately leading to a successful employment outcome. The first in a series of Counselor Academies occurred on February 21-22, 2012.

h. RSB annually supports staff attendance at conferences, webinars and seminars to the extent possible in order to broaden the scope of knowledge available to the staff. Some examples that we have attended or plan to attend include:

-Missouri Assistive Technology Power-Up Conference

-Ticket to Work Employment Network Webinars

-National Randolph Sheppard Conference

-APSE-MO Employment Summit

-Employment Services

-AER MO Chapter fall meeting and training

-Plan for Achieving Self-Support/Pass

-SSI Work Incentives

-SSA Disability Work Support

-Disability, Basic Eligibility and Entitlement Factors

-Impact of Wages, Self-Employment on Benefits

-Rethinking Vocational Counseling

-Dual Diagnosis, Working with Consumers with Intellectual & Mental Issues

-CSA VR/NCSAB national meetings and conferences

-RSA hosted and sponsored national conferences

-National Federation of the Blind annual state conference

-Missouri Council of the Blind annual state conference

-Strategies for Providing Effective Voc Rehab to Underserved Populations

-Managing Emotions Under Pressure

-Career Development for Youth and Adults with Disabilities

-Emergency Preparedness for People with Disabilities

-Marketing and Job Development for Youth and Adults with Disabilities

-Road Map to the Future, Person Centered Planning

-Experience Seeing and Hearing as Deaf Blind Person & Service Support Provider

-Understanding the IEP Process

-Steps to Success: Parental Rights

i. RSB receives many periodicals regarding rehabilitation subjects. All publications are available to staff upon request, including:

-“The Vendorscope”, a publication of the Randolph-Sheppard Vendors of America

-Journal of Visual Impairment and Blindness

-Publications of the American Foundation for the Blind

-Publications of the National Federation of the Blind

-Publications of the American Council of the Blind

-Publications of RRTC’s throughout the country

 

Addressing the Availability of Personnel Who are Trained to Communicate in the Native Language or Mode of Communication of Applicants or Eligible Individuals

RSB utilizes staff with expertise in other languages and other modes of communication to work with clients with special communications needs in their district as needed. RSB has seven bi-lingual staff, including Spanish, Hindi, Urdu, Punjabi, Bengali and Arabic speakers. More frequently, when this expertise is needed it is secured from family members or purchased from a third party. RSB subscribes to a telephone service called Language Select, through which interpreters can be connected with RSB staff and clients to facilitate verbal communication.

RSB currently has one staff member who is able to communicate using sign language and one staff member who can communicate using finger spelling. RSB provides sign language interpreters for all public meetings, hearings and forums upon request. TDD service is available at all RSB offices, either through on-site equipment or through Relay Missouri, a service of Missouri’s Office of Administration.

RSB has the capability internally and through the Braille and Narration Center at the Missouri State Prison to produce information in accessible media for staff and clients, including Braille, large print, audio tape and electronic formats. All information disseminated by the agency to staff with disabilities, as well as clients, is available in accessible media. In addition, 64 % of RSB’s field staff providing direct client services can read at least Grade 1 Braille.

 

Coordinating the Comprehensive System of Personnel Development with Personnel Development under IDEA

a. HB401, signed into state law in 1999 created a Blind Student Task Force to advise the Department of Elementary and Secondary Education (DESE) on issues pertaining to children who are blind or visually impaired. RSB has appointment authority for one position on the Task Force.

b. RSB has conducted training in conjunction with DESE in transition and is part of a cooperative agreement with DESE and DVR to ensure the full participation of students with visual disabilities in high school vocational education programs and experiences.

c. MSU operates the only graduate education program for Teachers of the Visually Impaired in the state, and RSB continues negotiations with the Visually Impaired Programs professor to assist in recruitment of qualified Orientation and Mobility personnel as well as to further professional development opportunities for current staff.

d. RSB and DVR have developed and implemented a memorandum of understanding (MOU) with all institutions of higher education (IHEs) in the state. This MOU outlines each entity’s responsibilities in the delivery of adaptive equipment and technological aids and appliances for students with disabilities in colleges and universities throughout the state.

This screen was last updated on Aug 16 2012 5:15PM by Keith Roderick

Provide an assessment of the rehabilitation needs of individuals with disabilities residing within the state, particularly the vocational rehabilitation services needs of:

  • individuals with most significant disabilities, including their need for supported employment services;
  • individuals with disabilities who are minorities;
  • individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program; and
  • individuals with disabilities served through other components of the statewide workforce investment system.

Identify the need to establish, develop, or improve community rehabilitation programs within the state.

Rehabilitation Services for the Blind (RSB) and the State Rehabilitation Council for the Blind (SRC) jointly conduct a comprehensive, statewide assessment of the rehabilitation needs of Missourians with visual disabilities on an annual basis and this assessment covers the FFY 2011-2012 years with a comparative analysis of data over the past three year period. RSB submits the results of the needs assessment to the RSA on an annual basis. The conclusions and recommendations of this assessment are incorporated into RSB goals and priorities for the purposes of improving Services to individuals with the primary disability of visual.

1. Recipients of Blind Pension and Supplemental Aid for the Blind

2. Recipients of SSI/SSDI

3. Vocational Rehabilitation service cases

4. Independent Living Rehabilitation (including IL for Older Blind) cases

5. Prevention of Blindness cases

6. Children reported eligible for the American Printing House for the Blind quota registration program

7. Data elements contained within the Missouri Annual Blind/Visually Impaired Literacy Study December 2011 report

8. Additional fractional data sets from various sources include: the Annual Reports of the SRC and results of the VR Client Satisfaction Survey performed by the SRC, quarterly public hearings held throughout the state in conjunction with the quarterly SRC meetings, and Federal Standards and indicators. Participation and presentations at the annual statewide conventions held by the two major consumer groups in Missouri Council of the Blind and National federation of the Blind, analysis of Federal Standards and Indicators, Quality Assurance case reviews, quarterly reviews of case management data, analysis of feedback from due process hearings and mediations, US census data, and American Community Survey data.

A. Results of the Analysis of Data Sets:

During the period of this analysis, the following numbers of persons with visual disabilities were reported:

1. Blind Pension/Supplemental Aid for the Blind: Average monthly caseload of 3908 for 2011 ((2830 on Blind Pension plus 1078 on Supplemental Aid for the Blind) Data over three years indicate average monthly caseload size is relatively flat with only a very slight upward trend.

2. SSI/SSDI: 503 for 2011 which represents a 5% increase from 2010

(Note: Average per month receiving services from the DSA in the form of food stamps, TANF, and child care.)

3. VR Cases: 2071 cases total served FFY 2011. This represents an upward trend over the three year average of 2050. Additional analysis indicates the upward trend is secondary to an increase in time on service as opposed to an increase in new applicants. New applicants have been showing a downward trend over the last three years.

(Note: Sometimes eligible with less than legal blindness)

4. IL Cases (including OBS): 1825 IL/OIB cases total served in FFY 2011 Data would indicate a slight downward trend compared to the three year average of 1882.

(Note: Sometimes eligible with less than legal blindness)

5. POB Cases: 532(number of open cases in 2011 (350 active cases at end of 2011 plus 182 cases closed successful Data would indicate a slight upward trend in active cases and successful closed cases over a three year period.

(Note: Sometimes eligible with less than legal blindness)

6. APH Eligible Children (21 years of age and under): 1274 statewide APH register pupils as of January , 2011 Data would indicate a slight upward trend over the three year average of 1265.

(Note: Requires legal blindness)

7. Self employment rate in FFY 2010: Self employment rate in FFY 2011 9.29% a decrease of 4.27% from FFY 2010. Self employment over a three year period has been a little over 11% of total closures.

8. The number of eligible blind/visually impaired students educated in the general classroom, in an itinerant or resource classroom , in a self-contained classroom, or in a separate educational facility- 474

9. During 2010-2011 school year 37 blind/visually impaired graduated

10. During the 2010-2011 school year 50 blind/visually impaired students were referred to RSB through Department of Elementary and Secondary Education

B. Rehabilitation Needs of Individuals Residing Within the State:

1. Individuals with the most significant disabilities including Supported Employment (SE):

(A) RSB and the SRC have concluded that the blindness-specific rehabilitation service needs for blind and visually impaired clients are orientation and mobility, communications, computer literacy, assistive technology and activities of daily living. Supported employment needs are similar, however with the addition of personnel qualified to work with visually impaired supported employment clients in performing assessment, job development, job coaching and extended supports. RSB provides much blindness-specific training through the use of its Rehabilitation Teachers and contracted Community Rehabilitation Programs. SE providers are contracted to provide SE and Short Term Community Employment Services for those client eligible for SE services.

(B) Consideration of the numbers of clients served in the various programs listed above that fall into the categories of Most Significantly Disabled or Supported Employment-eligible without the need to revert to an order of selection, waiting list or financial qualifications, supports the concept that the service needs of most significantly disabled and SE clients are being met. This is consistent with the analysis of the SRC’s VR Client Satisfaction Survey for FFY 2011, which indicates an 80% overall satisfaction rate with RSB’s ability to meet client needs based on a 36% return rate of 269 surveys. This overall satisfaction level was 87% in 2010 and a significant increase from the 72% in 2009.

The fact that RSB contracts with four community rehabilitation programs offering comprehensive personal vocational adjustment services, none of which have a waiting list, also supports the concept that services are available to meet the demand for blindness-specific services in the state. Department of Social Services/ RSB has awarded a contract with the Helen Keller national Center for Deaf-Blind Youths and Adults in January of 2012.. According to the Helen Keller Center National Registry, Missouri currently has 275 people identified and another 100 people whose address has changed and no current contact information is available. Finally, RSB maintains contracts with 16 Community Rehabilitation Providers offering community employment services and Supported Employment Services to the most significantly disabled population.. Several of these contract providers cover multiple Districts. The low usage level of SE services, 31 during FY 2010 and 27 in FFY 2011 YTD, despite the relatively large number of SESPs suggests that the demand for SE services has been met.

2. Individuals with Disabilities Who are Minorities and Individuals with Disabilities Who have been Unserved or Underserved:

(A) Service rates for clients with disabilities who are also members of identified minority groups or that have traditionally been unserved or underserved have been very good compared to the statistical base. RSB’s service rate for these clients consistently exceeds the accepted norm of 1.5 times their prevalence in the affected population, with most measurements in the 20+ percent range, while Missouri’s minority population is 15.9%. Percent of Missouri population for 2011 reporting Black/African American alone is 11.6%. Percent of total served in the RSB vocation program reporting Black/African American in 2011 is 20.7%. Percent of successful closures in 2011among this population is 19%. Percent of Missouri population for 2011 reporting Hispanic or Latino origin is 3.5%. Percent of total served in the RSB vocational program reporting Hispanic or Latino origin was 1.7%. Percent of successful closures in 2011 among this population is 3%. Women have fared well under RSB’s policies and practices, with 53.5% of the 2011 closure cohort of employment closures achieved by women and 48.5% of total served in 2011 were women. Minorities fared well in earnings at closure, with average weekly earnings for minorities almost exactly duplicating that of non-minorities. In 2011 27% of the total served report ethnic/racial minority status. These results generally support the concept that RSB’s services for individuals who are minorities and from unserved and underserved populations satisfy their vocational rehabilitation needs. Data does indicate the need to remain vigilant regarding outreach efforts to the Hispanic or Latino population.

3. Individuals with Disabilities Served Through Other Components of the Statewide Workforce Investment System:

(A) RSB is partnered with the Division of Workforce Development (DWD) and provides training and support to the One-Stops throughout Missouri. RSB remains committed to providing training and supports to the local One-Stops through counselor visits, District Supervisor visits and on-demand training for staff in the One-Stops. Training covers such topics as accessibility, RSB referral process, the use of assistive technology for the blind and RSB services in general. With the executive Director of the MOWIB on the State Rehabilitation Council for the Blind RSB has access to educate the MO WIB team regarding our services and capability of the population we serve.

C. Assessment Of the Need To Establish, Develop, Or Improve Community Rehabilitation Programs Within The State

RSB considers the current programs for community rehabilitation within the state as being sufficient to meet the current need. This sufficiency is supported by the fact that RSB contracts for services with 16 Supported Employment Service and Short Term Community Employment Providers, many of whom have multiple offices covering multiple districts, as well as the use of 4 contracted Community Rehabilitation Programs (CRPs) for personal and vocational adjustment to blindness training. There has been no waiting list at any of the CRPs or SESPs in the past year of operation, nor is one envisioned at this time. Two new contract Community Employment Service Providers were added in FFY 2011, covering the geographic area of the two Kansas City District Offices. During the calendar years 2010/2011 RSB has been in the process of revisions and significant updates to all the contracts for services including: employment services, evaluation services, augmentative skills training, rehabilitation engineering, and Comprehensive Personal and Vocational Adjustment services. RSB initiated a new contracted with the Helen Keller National Center for Deaf blind Youth and Adults in January 2012.

This screen was last updated on Aug 16 2012 5:17PM by Keith Roderick

The number of individuals in the State who will be eligible for services under this State Plan is estimated to be 2100.

•The number of individuals who will receive services with funds provided under Part B of Title I of the Act is estimated to be 2071

•The number of individuals who will receive services with funds provided under Part B of Title VI of the Act is estimated to be 16

•The total cost of services to individuals eligible to receive them under this State Plan is estimated to be $10,000,000

Rehabilitation Services for the Blind is not under an order of selection.

Category Title I or Title VI Estimated Funds Estimated Number to be Served Average Cost of Services
0
Totals   $0 0

This screen was last updated on May 10 2012 1:06PM by Keith Roderick

The goals and priorities are based on the comprehensive statewide assessment, on requirements related to the performance standards and indicators, and on other information about the state agency. (See section 101(a)(15)(C) of the Act.) This attachment should be updated when there are material changes in the information that require the description to be amended.

  • Identify if the goals and priorities were jointly developed and agreed to by the state VR agency and the State Rehabilitation Council, if the state has a council.
  • Identify if the state VR agency and the State Rehabilitation Council, if the state has such a council, jointly reviewed the goals and priorities and jointly agreed to any revisions.
  • Identify the goals and priorities in carrying out the vocational rehabilitation and supported employment programs.
  • Ensure that the goals and priorities are based on an analysis of the following areas:
    • the most recent comprehensive statewide assessment, including any updates;
    • the performance of the state on standards and indicators; and
    • other available information on the operation and effectiveness of the VR program, including any reports received from the State Rehabilitation Council and findings and recommendations from monitoring activities conducted under section 107.

STATE’S GOALS AND PRIORITIES

The following goals were jointly developed and agreed to by Rehabilitation Services for the Blind and the State Rehabilitation Council for the Blind following review of the comprehensive needs assessment referenced in Attachment 4.11(a). The goals appear in their order of priority.

Goal 1: Stabilize the downward trend in new applicants and increase the number of new applicants in FFY 2013 to 485.

Baseline data: the number of new applicants in FFY 2009 was 553, the number of new applicants in FFY 2010 was 540, and the number of new applicants in FFY 2011 was 460. Based on projections from the first half of FFY 2012 the number of new applicants will be 454. New applicants have been on a downward trend since 2008.

Goal 2: Increase the difference between the percentage of clients who report their own income as the largest single source of economic support at the time they exit the VR program and the percentage who report their own income as the largest single source of support at the time they apply for VR services to meet the minimum required performance level 30.4; Standard and Indicator 1.6

Baseline data: In the FFY 2010 reporting period (aggregate data from year 2009 and 2010)the performance level on Standard/Indicator 1.6 was 23.36. In the FFY 2011 reporting period (aggregate data from year 2010 and 2011) the performance level on Standard/Indicator 1.6 is reported as 22.5.

Goal 3: Develop a strategy to evaluate the specified competencies that are incorporated into the Counselor Academy and MI training designed to amplify professional development.

Baseline data: Annual case review data showed 89.3% of cases reviewed complied with federal standards and agency policies on timelines associated with status changes. 58.6 of cases reviewed were in compliance with federal standards for eligibility determination. 65% complied with federal standards for selection of vocational goal and identification of rehabilitation needs. RSB had a staff turnover rate of 14% for District Supervisors in 2011, 67% for VR Counselors and 8% for Sr. VR Counselors in 2010, and 32% for VR Counselors in 2009.

Goal 4: To increase by 2% the number of people applying for the VR Program who would receive Transition Services.

Baseline Data:

FFY11: 53 were transition age out of 466 applicants 11.37% avg. age was 43.21

This screen was last updated on Aug 23 2012 2:31PM by Keith Roderick

  • Identify the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services.
  • Identify the justification for the order.
  • Identify the service and outcome goals.
  • Identify the time within which these goals may be achieved for individuals in each priority category within the order.
  • Describe how individuals with the most significant disabilities are selected for services before all other individuals with disabilities.

This agency is not implementing an Order of Selection.

This screen was last updated on Jun 30 2009 2:47PM by samomerrickm

Specify the state's goals and priorities with respect to the distribution of funds received under section 622 of the Act for the provision of supported employment services.

Specify the state’s goals and priorities with respect to the distribution of funds received under section 622 of the Act for the provision of supported employment services.

RSB provides Supported Employment services through the use of contracted Supported Employment Service Providers (SESPs) located throughout the state. Services which may be purchased from SESPs include job development, task analysis, and time-limited individual and group job coaching. RSB expects to receive $42,000 in Title VI funds for FFY 2013. Title VI, Part B funds will only be used to purchase services through the contracted providers following evaluation identifying the client as being eligible for and in need of supported employment services. RSB will augment Title VI, Part B funds once those funds are exhausted.

A list of the contracted Supported Employment Service Providers and their main office locations are listed below:

•ACT, Columbia, Missouri

•Alphapointe Association for the Blind, Kansas City, Missouri

•Alternative Opportunities Employment Services, Springfield, Missouri

•Children’s Therapy Center, Inc., Sedalia, Missouri

•Choices for People Center, Rolla, Missouri

•Community Employment, Springfield, Missouri

•Community Living, Inc., St. Peters, Missouri

•Community Options, Chillicothe, Missouri

•Independence Center, St. Louis, Missouri

•JESS (Jobs & Employment Support Services), St. Louis, Missouri

•Job Point, Columbia, Missouri

•Learning Opportunities/Quality Works, Inc., Monroe City, Missouri

•Metropolitan Employment & Rehabilitation Services, St. Louis, Missouri

•Next Step for Life, Arnold, Missouri

•United Cerebral Palsy of NW Missouri (UCP), St. Joseph, Missouri

•Unlimited Opportunities, Inc., Boonville, Missouri

In December 2010, System 7, a web based case management system was implemented replacing the former database system. A lengthy implementation period has followed and data conversion issues have impeded the ability to extract accurate statistical measures and outcomes for clients receiving supported employment services in 2011. During this same time period RSB experienced a 64% turnover rate in Vocational Rehabilitation Counselors resulting in a significant number of new staff with limited understanding of the supported employment program. We have been able to identify 16 clients currently receiving supported employment services. Staff training and Adapting System 7 to our business rules and reporting requirements continues to be a work in progress.

RSB’s supported employment performance level in an integrated setting is recorded at .75% for FFY 2010 and .7% for FFY 2009 of total closures, below the 3% national average recorded in the RSA MIS system for the same population. As the result of a review of RSB’s performance on Standards and Indicators, as well as an evaluation of outcomes of and service provision to consumers with the most significant disabilities, RSB has determined that prior strategies were low use strategies and had little or no impact on the identified goal. Current priorities will focus on providing training to all vocational counseling staff in the consideration and appropriate use of the supported employment program and adapting System 7 meet RSB’s business rules and reporting requirements.

This screen was last updated on Aug 16 2012 5:05PM by Keith Roderick

This attachment should include required strategies and how the agency will use these strategies to achieve its goals and priorities, support innovation and expansion activities, and overcome any barriers to accessing the vocational rehabilitation and the supported employment programs. (See sections 101(a)(15)(D) and (18)(B) of the Act and Section 427 of the General Education Provisions Act (GEPA)).

Describe the methods to be used to expand and improve services to individuals with disabilities.

STATE’S STRATEGIES AND USE OF TITLE I FUNDS FOR INNOVATION AND EXPANSION ACTIVITIES

STATE STRATEGIES:

The strategies to achieve goals and priorities identified in Attachment 4.11(c)(1) were jointly developed and agreed to by Rehabilitation Services for the Blind (RSB) and the State Rehabilitation Council for the Blind (SRC) as follows:

Goal 1: Stabilize the downward trend in new applicants and increase the number of new applicants in FFY 2013 to 485.

Baseline data: the number of new applicants in FFY 2009 was 553, the number of new applicants in FFY 2010 was 540, and the number of new applicants in FFY 2011 was 460. Based on projections from the first half of FFY 2012 the number of new applicants will be 454. New applicants have been on a downward trend since 2008.

Strategies:

1. Reduce the current caseload size from the current 116 cases per counselor through efforts to address cases stalled in status 24 without action and cases where contact has been lost and all reasonable efforts to reestablish contact has been done.

2. Establish and implement minimum standards for frequency of client contact and measure that through regular and annual case reviews.

3. Each district office will be responsible to analyze where referrals are coming from and target outreach efforts to major stakeholders and other environments where blind or visually impaired would likely come into contact with and absent from the database.

Goal 2: Increase the difference between the percentage of clients who report their own income as the largest single source of economic support at the time they exit the VR program and the percentage who report their own income as the largest single source of support at the time they apply for VR services to meet the minimum required performance level 30.4; Standard and Indicator 1.6

Baseline data: In the FFY 2010 reporting period (aggregate data from year 2009 and 2010)the performance level on Standard/Indicator 1.6 was 23.36. In the FFY 2011 reporting period (aggregate data from year 2010 and 2011) the performance level on Standard/Indicator 1.6 is reported as 22.5.

Strategies:

1. Complete training for all vocational counselors and district supervisors in Motivational Interviewing (MI) and work with the Technical Assistance and Continuing Education (TACE) program to develop and implement a system to maintain the skill set and competencies for all vocational counseling staff and district supervisors.

2. Continue the job specific training and maintenance of skills for all vocational counselors and district supervisors through the Counselor Academy initiated in FFY 2012 and develop competency component.

3. Continue to monitor and emphasis the data points of percent of new applicants who are unemployed at application and use of low incident placement strategies such as on-the–Job training, supported employment, work experience and targeted job placement.

4. Continue to emphasis learning appropriate alternative techniques of blindness critical to successful employment; such orientation and mobility skills, alternative skills of blindness to access, store and retrieve print information, and personal care skills.

Goal 3: Develop a strategy to evaluate the specified competencies that are incorporated into the Counselor Academy and MI training designed to amplify professional development.

Baseline Data: Annual case review data showed 89.3% of cases reviewed complied with federal standards and agency policies on timelines associated with status changes. 58.6 of cases reviewed were in compliance with federal standards for eligibility determination. 65% complied with federal standards for selection of vocational goal and identification of rehabilitation needs.

Strategies:

1. Partner with the Technical Assistance and Continuing Education (TACE) Program to insure competencies have been carefully identified and verified.

2. Partner with the TACE program to identify the criteria to be used in assessing achievement of the identified competencies and the conditions under which achievement will be assessed and methodology to implement the evaluation

3. Utilize the assessment of competencies to maintain skill set.

Goal 4: To increase by 2% the number of people applying for the VR Program who would receive Transition Services.

Baseline Data: FFY11 53 were transition age out of 466 applicants 11.37% avg. age was 43.21

Strategies:

1. Collaborate with school districts to determine most effective strategies/ methods and timeframes to develop strategies to encourage blind youth to identify and acquire needed alternative techniques of blindness prior to graduation from high school.

2. Develop strategies to collaborate with businesses to assist blind youth to obtain work experience prior to graduation.

3. Explore use of social media as an effective outreach tool for blind youth.

4. Improve rate of blind youth successfully transitioning to post secondary education and employment

5. Continue to expand collaborative efforts with other statewide stakeholders, such as: school districts, the Blind Student Task force and the Deaf/Blind Taskforce and the Missouri Interagency Transition Team MITT

6. Emphasize identification and referral of transition students from the children’s program to the VR program.

STRATEGIES TO BE USED TO EXPAND AND IMPROVE SERVICES TO INDIVIDUALS WITH DISABILITIES:

All of the strategies in Attachment 4.11(d) will be used to improve services to individuals in FY 2013. Specific strategies used to "expand" services for individuals with disabilities and support innovation and expansion activities are listed as follows:

•Expanding the use of Supported Employment by increasing the number of vendors, training staff to more appropriately use Supported Employment and improving the vendors’ capacity to serve blind and visually impaired clients through RSB-provided materials

•Improving the services provided to clients who are unemployed when they enter the VR system through improved assessment, employment goal development and use of innovative strategies for job development and placement

 

Identify how a broad range of assistive technology services and assistive technology devices will be provided to individuals with disabilities at each stage of the rehabilitation process; and describe how assistive technology services and devices will be provided to individuals with disabilities on a statewide basis.

STRATEGIES DESCRIBING HOW A BROAD RANGE OF ASSISTIVE TECHNOLOGY SERVICES AND ASSISTIVE TECHNOLOGY DEVICES WILL BE PROVIDED TO INDIVIDUALS WITH DISABILITIES AT EACH STAGE OF THE REHABILITATION PROCESS:

RSB serves only blind and visually impaired consumers, so assistive technology services and devices are provided in almost every VR case. Although not specifically listed as technology related, strategies undertaken in increasing services to the transition population, as well as to the group of clients who are unemployed at entry into the VR system, rely heavily on planned strategies and activities aimed at improving RSB’s performance at assessing clients’ assistive technology needs as they relate to the access, storage and retrieval of print information. Improved delivery of assistive technology services through these strategies will result in increased performance in the areas identified by RSB as priorities for FY 2013 and beyond.

STRATEGIES DESCRIBING HOW ASSISTIVE TECHNOLOGY SERVICES AND DEVICES WILL BE PROVIDED TO INDIVIDUALS WITH DISABILITIES ON A STATEWIDE BASIS:

See the above strategies on assistive technology. RSB uses these same strategies to serve individuals receiving assistive technology devices and services on a statewide basis.

 

Identify what outreach procedures will be used to identify and serve individuals with disabilities who are minorities, including those with the most significant disabilities; and what outreach procedures will be used to identify and serve individuals with disabilities who have been unserved or underserved by the VR program.

OUTREACH PROCEDURES TO IDENTIFY AND SERVE INDIVIDUALS WITH DISABILITIES WHO ARE MINORITIES, INCLUDING THOSE WITH THE MOST SIGNIFICANT DISABILITIES:

Specific strategies that will be used to reduce cultural barriers and identify and serve individuals with disabilities who are minorities include:

•Requiring case recruitment activities for all staff to identify and serve new clients, including those who serve areas with large minority population.

•Requiring district offices to create and implement outreach plans to locate, gain access to and serve minority populations

•Work together with partner agencies to develop best practices for recruiting staff from minority populations or from groups with an awareness of minority population needs and issues in order to increase RSB’s success in outreach to minority communities.

STRATEGIES TO IDENTIFY AND SERVE INDIVIDUALS WITH DISABILITIES WHO HAVE BEEN UNSERVED OR UNDERSERVED BY THE VR PROGRAM:

See above strategies regarding individuals with disabilities who are minorities. These same strategies will be used to identify and serve individuals in unserved or underserved populations. Additionally, RSB will:

•Improve the identification of and service to unserved or underserved populations through an increase in the number and quality of vendors to serve that population and training of staff in identification and development of appropriate service plans for clients from that population

•Improve the identification of and service to the transition population through revisions in policy and process that target services to that population

 

If applicable, identify plans for establishing, developing, or improving community rehabilitation programs within the state.

Specific strategies that will be used to improve community rehabilitation programs include:

•Increase the number of community rehabilitation programs contracted to provide Supported Employment and Short Term Community-Based Employment Services

•Providing staff development materials to assist the CRPs in training staff to work with blind and visually impaired clients

 

Describe strategies to improve the performance of the state with respect to the evaluation standards and performance indicators.

SPECIFIC STRATEGIES THAT WILL BE USED TO IMPROVE PERFORMANCE ON STANDARDS AND INDICATORS INCLUDE:

•Increasing the availability of Supported Employment services and community based employment services for blind and visually impaired to improve performance on Indicators 1.1, 1.2, 1.3 and 1.6 through increased employment closures of clients who are unemployed upon entering VR services

•Improving the identification of and service to Transition-eligible students, resulting in improvements in RSB’s performance on Indicators 1.1, 1.2 and 1.6

•Improving the identification of and service to the unserved and underserved populations, including minorities and most significantly disabled individuals, with resultant improvements in performance on Indicators 1.1, 1.2, 1.6 and 2.1

 

Describe strategies for assisting other components of the statewide workforce investment system in assisting individuals with disabilities.

STRATEGIES FOR ASSISTING OTHER COMPONENTS OF THE STATEWIDE WORKFORCE INVESTMENT SYSTEM ASSIST PERSONS WITH DISABILITIES:

The strategy of requiring staff to undertake specific case recruitment activities to identify and serve new clients will increase RSB’s visibility in the workforce investment system. Specific work-plans for each district office will include on-going contacts with workforce partners to publicize RSB’s available services to individuals, as well as emphasis on RSB’s role as a resource to workforce partners in accommodation and other disability-related issues.

 

Describe how the agency's strategies will be used to:

  • achieve goals and priorities identified in Attachment 4.11(c)(1);
  • support innovation and expansion activities; and
  • overcome identified barriers relating to equitable access to and participation of individuals with disabilities in the state Vocational Rehabilitation Services Program and the state Supported Employment Services Program.

Each of the strategies identified in this section has been selected to improve RSB’s performance in one or more of the four stated goals. Publication of this plan to staff and the public, along with monitoring of the implementation of the plan by RSB executive and supervisory staff will ensure that the strategies are widely distributed, have the greatest opportunity for input from stakeholders and are accepted as strategic components to the improvement of services to RSB clients.

 

This screen was last updated on Aug 23 2012 2:58PM by Keith Roderick

Vocational Rehabilitation (VR) and Supported Employment (SE) Goals

Evaluation of performance on Rehabilitation Services for the Blind (RSB) goals for FFY 2011 is provided below. Additional evaluative information may be found in the State Rehabilitation Council’s (SRC) FFY 2011 Annual Report previously submitted.

Goal 1: Improve the rehabilitation rate for those with the most significant disabilities to 70.9% (from 69.9% in FY 2009) through an increase in use of the Supported Employment Program

The rehabilitation rate chosen for a baseline measurement for this goal was 69.9% in FY 2009. The rehabilitation rate has increased to 70.34% in FY 2010 for those with the most significant disabilities. During FFY 2011 Rehabilitation Services for the Blind initiated a contract for Supported Employment Services from Alphapointe Association for the Blind the only categorical community rehabilitation agency servicing blind and visually impaired in the State.

Goal 2: Increase the number of employment outcomes by 1% based on age at eligibility (from 266 in FY 2009) through the use of Transition services:

Employment outcomes for FFY 2010 were 267. The cohort of cases receiving transition services, based on age at application was 22. This equates to 8% of the successfully closed cases received transition services.

The employment outcomes in FFY 2011 were 269. The cohort of successfully closed cases receiving transition services based on age at application was 28. This equates to 10.4 % of the successfully closed cases received transition services.

RSB developed and implemented a new transition procedure in the 3rd quarter of FFY2009 and provided training to all vocational counselors. This procedure clearly defined roles and responsibilities; both programmatically and fiscally. Transition services have been emphasized at Rehabilitation Services for the Blind, as well as at a national level as a strategy for early intervention. Referrals from the school districts have increased by 16% from FFY 2009 to FFY 2011. This procedure combined with an improved case management system allows management at the state and local level to bench mark and measure transition cases. RSB also had changed the model for our Children’s Services program in 2008 resulting in an emphasis on information and referral, including referral to the RSB Independent living program and the VR program resulting in earlier referrals and improved contacts between the vocational counselors and schools.

Goal 3 Increase the rehabilitation rate for applicants who are unemployed at application to70.9% (from 69.9% in FY 2009):

In 2010 the rehabilitation rate for applicants who are unemployed at application was 70.34% an increase from the 2009 results . Administration and field management have maintained a high focus on the quality of the up-front assessment services leading to the selection of a vocational goal, by the client, consistent with their primary employment factors and identification of all of the individuals rehabilitation needs. This effort continues with the implementation of the job specific Counselor Training Academy initiated in FFY 2012, which included targeted training in informed choice and the upcoming training in Motivational Interviewing. RSB continues to use self-employment at a much higher frequency than reported nationally. In FFY 2009 10.9% of 266 total successful employment closures had a vocational goal of self-employment and in 2011 13.86% of 267 total successful employment closures had a vocational goal of self-employment. RSB has not completed the development of a new contract for employment services through community rehabilitation programs using a milestone payment process for assessment/job development/ placement activities best practice model for this population. The primary barrier to completing this strategy has been manpower to rewrite the contract and move it through the vetting process.

Goal 4. Increase the number of applications by 5% annually (from 553 in FY 2009) through targeted outreach activities:

The number of new applicants to the vocational rehabilitation program in FFY 2010 was 540. Thenumber of new applicants in FFY 2011 was 460. The Department initiated a dashboard system to measure and track critical data points in January of 2011. One of the critical data points Rehabilitation Services for the Blind measures and tracks monthly is new applicants to the vocational rehabilitation program. An aspect of the dashboard includes graphing trends going back to 2008 and number of new applicants has been trending downward every year. Replenish rate is a focus on quarterly statistics presented at Quarterly management meetings. Local district office management sends central office a bi-weekly report which includes a request for any outreach activities and/or efforts. Field staff have received training designed to improved verification of where referrals heard about our services to provide feedback for targeted outreach activities. Case finding project objectives are developed for each district office. One of the barriers to increasing new applicants may be average caseload size has been increasing over the last couple of years to the current high of 116 cases per caseload in the VR program. This may act as a disincentive to increasing new referrals. An analysis of this increase indicates that length of time on service has been increasing as a consequence of a poor economy and an increase in the number of individuals selecting a vocational goal requiring college level training.

Goal 5 Increase the number of applications by 4% annually (from 144 in FY 2009) for individuals representing ethnic/racial minorities and unserved/underserved populations

In FFY 2009 new applicants represented 25.8% of the total number of new applicants. In FFY 2010 the number of applicants representing ethnic/racial minorities was 120 representing 22% of the total 540 applicants. In 2011 the number of applicants representing ethnic/racial minorities increased to 123 of the total 460 representing 26.7%. Even though the total number of new applicants including the number representing ethnic/racial minorities is decreasing the percent representing ethnic /racial minorities is well above the state average. In 2010 Rehabilitation Services for the Blind 98 individuals representing ethnic and racial minorities were closed after receiving services. In 2011, 124 individuals representing ethnic and racial minorities were closed after receiving services.

 

See Goal 1 above

 

RSB completed FFY 2011 by successfully passing 5 of 6 Indicators in Standard 1 and all three of the primary indicators in Standard 1. RSB passed standard 2.1 with 106 individuals representing minorities exiting the VR program after services.

Standard 1.1: The number of individuals exiting the VR program who achieved an employment outcome during the current performance period compare to the number of individuals who exit the VR program after achieving an employment outcome during the previous performance period. The required performance level is performance in the current period must equal or exceed performance in the previous period. Based on the two year aggregate FFY 2011/2010 Indicator 1.1 was 536 employment closures compared to 533 employment closures for previous reporting period (2010/2009) and 531 closures for 2009/2008 reporting period. Competitive employment closures for the two year aggregate period is 93. 3% of the total for this reporting period compared to 92.3% for last reporting period. This is reflective of the efforts given to work with clients toward achievement of their vocational goals during a difficult economic climate. Rehabilitation Services for the Blind (RSB) has had employment outcomes as a priority for many years and has become part of the agency’s culture and is reflected in the employment closures or production numbers.

Standard 1.2: Of all individuals who exit the VR program after receiving services, the percentage who are determined to have achieved an employment outcome (rehabilitation rate). The required performance level for agencies that serve the blind and visually impaired is 68.9%. The rehabilitation rate for the FFY 11/10 reporting period was 82.97%. RSB has been relatively consistent in performance on the percentage of the those who exit the program after receiving services with employment outcomes. This percentage is well above the previous blind agency average and national average. This result may be, in part due to a high number of job retention cases, where the first vocational rehabilitation strategy is to salvage an existing job with appropriate VR services and a persistence in efforts to provide services leading to an employment outcome. Non-competitive employment outcomes, homemaker, continue to represent less than 7% of the total employment outcomes.

Standard 1.3: Of all individuals determined to have achieved an employment outcome, the percentage who exit the VR program in competitive, self- or business enterprise program (BEP) employment with earning equivalent to at least the minimum wage. The required performance level for agencies that serve the blind and visually impaired, the level is 35.4 percent. For the reporting period of the two year aggregate of FFY 11/10 RSB attained a performance level of 93.47%. RSB continues to place emphasis on competitive employment.

Standard 1.4: Of all individuals who exit the VR program in competitive, self- or BEP employment with earnings equivalent to at least the minimum wage, the percentage who are individuals with significant disabilities. The required performance level agencies that serve blind and visually impaired is 89.0 %. For the current reporting period of the aggregate FFY 2011/2010 RSB’s peformance level is 97.21% of the individuals who exited the program with competitive employment outcomes reported a significant disability. RSB has been consistent over the years focusing efforts on serving individuals with significant and most significant disabilities.

Standard 1.5: The average hourly earnings of all individuals who exit the VR program in competitive, self- or BEP employment with earnings equivalent to at least the minimum wage as a ratio to the state’s average hourly earnings for all individuals in the state who are employed (as derived from the Bureau of Labor Statistics report “State Average Annual Pay” for the most recent available year). The required performance level for agencies that serve blind and visually impaired is the ratio .59. The average hourly wage for this reporting period for individuals exiting the VR program in competitive employment earning at least minimum wage was $14.87. This was an increase from the previous reporting periods average hourly wage rate. As a ratio to the state’s average hourly earnings for all individuals RSB’s performance level is .754. Individuals who attain successful competitive employment with earning above minimum wage after receiving services from RSB have consistently earned better than blind agency average and national VR agency average.

Standard 1.6: Of all individuals who exit the VR program in competitive employment, self- or BEP employment with earnings equivalent to at least the minimum wage, the difference between the percentage who report their own income as the largest single source of economic support at the time they exit the VR program and the percentage who report their own income as the largest single source of support at the time they apply for VR services. The required performance level for agencies serving individuals who are blind and visually impaired, the level is a difference of 30.4.

During the previous reporting period FFY 2010 RSB’s performance level was 23.36. For this reporting period FFY 2011 the percentage of individuals reporting their own income as the single largest source of support at the time of application was 47.3%. The percentage of individuals reporting their own income as the largest single source of economic support at the time they exit the VR program was 69.7%. The difference is 22.36%. In FFY 2011 64.1% of new applicants referred due to changes in the circumstances of their employment such that they required VR services to address substantial impediments to performing the essential duties of their job. It is not uncommon for businesses to undergo significant changes to maintain a competitive edge in today’s economy and require concomitant competencies from their employees. Much of the adaptive techniques accommodations, and compensatory skills used by blind and visually impaired are job specific and when changes are made in those specific aspects of the essential job duties new adaptive equipment, techniques and compensatory skills are needed to meet those challenges. Visual disabilities are often progressive in nature and as individuals lose more vision their needs change significantly to meet employment demands and/or needs to support their employment.

Standard 2.1: The service rate for all individuals with disabilities from minority backgrounds as a ratio to the service rate for all individuals with disabilities from nonminority backgrounds. The required performance level for all agencies is the ratio level of .80 with a minimum of at least 100 individuals from minority backgrounds exiting the program. In the previous reporting period (based the single year of data) FFY 2010, the minority service rate was .914, with 98 individuals representing minorities exiting the VR program after services. This reporting period FFY 2011, the minority service rate is .817, with 124 individuals representing minorities exiting the VR program after services. RSB continues to be vigilant in reaching out to individuals representing minorities and knowledgeable regarding cultural factors that amplify or attenuate the vocational rehabilitation process.

 

RSB reserved $130,000 of the funds allotted under Section 110 to support the strategies in this attachment as indicated above to expand and improve the provision of vocational rehabilitation services, particularly for individuals with the most significant disabilities, to overcome barriers relating to equitable access to and participation in the Title I Program of Vocational Rehabilitation and the Title VI, Part B Program of Supported Employment. Of that amount, $10,000 was expended in support of the Statewide Independent Living Council and $35,000 was expended on behalf of the State Rehabilitation Council for the Blind. $70,000 was spent in training and expenses related to the development of a computerized caseload management system. $15,000 was expended to support developing improved contacts within the vision service community and marketing to the visually impaired community.

This screen was last updated on May 18 2012 4:16PM by Keith Roderick

  • Describe quality, scope, and extent of supported employment services to be provided to individuals with the most significant disabilities
  • Describe the timing of the transition to extended services

QUALITY, SCOPE, AND EXTENT OF SUPPORTED EMPLOYMENT SERVICES

Rehabilitation Services for the Blind (RSB) offers assessment, job development, task analysis, and time-limited individual and group job coaching leading to supported employment through 16 formal contracts with supported employment service providers. Other services available to clients with a goal of supported employment are the same as those available to clients receiving services under Title I.

Supported employment services are available not only to individuals after leaving their secondary education program, but to students whose IEP and IPE include these services as part of their transition plan and whose school district signs a cooperative work experience program agreement with RSB.

RSB provides supported employment services in accordance with the supported employment service delivery manual. These guidelines call for case review by Central Office personnel if a client is not ready for transition to extended services after nine months of job coaching. Authorization for additional job coaching may be issued upon Central Office approval of continuation of these services. RSB understands that time limited services may under special circumstance be provided up to 18 months or longer as agreed to on the Individualized Plan for Employment (IPE).

Transition to extended services occurs at the point job stabilization is reached. RSB defines "job stabilization" as follows: 1) employer satisfaction with productivity and social and work behaviors; 2) co-worker acceptance of the individual; 3) completion of training, adjustment and fading activities of the job coach; 4) IPE objectives have been met; and 5) the individual is suitably employed and satisfied with the job.

RSB provides ongoing technical assistance on issues of blindness, employer marketing, and adaptive technology to SESPs as requested.

This screen was last updated on May 11 2012 4:44PM by Keith Roderick

The following information is captured by the MIS.

Last updated on 08/23/2012 at 5:51 PM

Last updated by samoroderickk

Completed on 08/23/2012 at 5:51 PM

Completed by samoroderickk

Approved on 08/24/2012 at 5:41 PM

Approved by rscomillerb

Published on 09/05/2012 at 11:40 AM

Published by kschelle

The following documents have been identified as being related to the information you are viewing.

  • Monitoring Report for Missouri - Blind — as of February 2, 2009
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