ED/OSERS/RSA
Rehabilitation Services Administration
U.S. Department of Education

State Plan for the State Vocational Rehabilitation Services Program and
State Plan Supplement for the State Supported Employment Services Program
Missouri Rehabilitation Services for the Blind State Plan for Fiscal Year 2012 (submitted FY 2011)

1.1 The Family Support Division is authorized to submit this State Plan under Title I of the Rehabilitation Act of 1973, as amended [1] and its supplement under Title VI, Part B, of the Rehabilitation Act [2].

1.2 As a condition for the receipt of federal funds under Title I, Part B, of the Rehabilitation Act for the provision of vocational rehabilitation services, the Family Support Division [3] agrees to operate and administer the State Vocational Rehabilitation Services Program in accordance with the provisions of this State Plan [4], the Rehabilitation Act, and all applicable regulations [5], policies and procedures established by the secretary. Funds made available under Section 111 of the Rehabilitation Act are used solely for the provision of vocational rehabilitation services under Title I of the Rehabilitation Act and the administration of the State Plan for the vocational rehabilitation services program.

1.3 As a condition for the receipt of federal funds under Title VI, Part B, of the Rehabilitation Act for supported employment services, the designated state agency agrees to operate and administer the State Supported Employment Services Program in accordance with the provisions of the supplement to this State Plan [6], the Rehabilitation Act and all applicable regulations [7], policies and procedures established by the secretary. Funds made available under Title VI, Part B, are used solely for the provision of supported employment services and the administration of the supplement to the Title I State Plan.
Yes

1.4 The designated state agency and/or the designated state unit has the authority under state law to perform the functions of the state regarding this State Plan and its supplement.
Yes

1.5 The state legally may carry out each provision of the State Plan and its supplement.
Yes

1.6 All provisions of the State Plan and its supplement are consistent with state law.
Yes

1.7 The (enter title of state officer below)
Yes

Director Family Support Division

... has the authority under state law to receive, hold and disburse federal funds made available under this State Plan and its supplement.

1.8 The (enter title of state officer below)...
Yes

Director Family Support Division

... has the authority to submit this State Plan for vocational rehabilitation services and the State Plan supplement for supported employment services.

1.9 The agency that submits this State Plan and its supplement has adopted or otherwise formally approved the plan and its supplement.
Yes

State Plan Certified By

As the authorized signatory identified above, I hereby certify that I will sign, date and retain in the files of the designated state agency/designated state unit Section 1 of the Preprint, and separate Certification of Lobbying forms (Form ED-80-0013; available at http://www.ed.gov/fund/grant/apply/appforms/ed80-013.pdf) for both the vocational rehabilitation and supported employment programs.

Signed?
Yes

Name of Signatory
Alyson Campbell

Title of Signatory
Director of Family Support Division

Date Signed (mm/dd/yyyy)
06/28/2011

Assurances Certified By

At the request of RSA, the designated state agency and/or the designated state unit provide the following assurance(s), in addition to those contained within Section 2 through 8 below, in connection with the approval of the State Plan for FY 2012
No

Section 1 Footnotes

[1] Public Law 93 112, as amended by Public Laws 93 516, 95 602, 98 221, 99 506, 100-630, 102-569, 103-073, and 105-220.

[2] Unless otherwise stated, "Rehabilitation Act" means the Rehabilitation Act of 1973, as amended.

[3] All references in this plan to "designated state agency" or to "the state agency" relate to the agency identified in this paragraph.

[4] No funds under Title I of the Rehabilitation Act may be awarded without an approved State Plan in accordance with Section 101(a) of the Rehabilitation Act and 34 CFR part 361.

[5] Applicable regulations include the Education Department General Administrative Regulations (EDGAR) in 34 CFR Parts 74, 76, 77, 79, 80, 81, 82, 85 and 86 and the State Vocational Rehabilitation Services Program regulations in 34 CFR Part 361.

[6] No funds under Title VI, Part B, of the Rehabilitation Act may be awarded without an approved supplement to the Title I State Plan in accordance with Section 625(a) of the Rehabilitation Act.

[7] Applicable regulations include the EDGAR citations in footnote 5, 34 CFR Part 361, and 34 CFR Part 363.

2.1 Public participation requirements. (Section 101(a)(16)(A) of the Rehabilitation Act; 34 CFR 361.10(d), .20(a), (b), (d); and 363.11(g)(9))

(a) Conduct of public meetings.

The designated state agency, prior to the adoption of any substantive policies or procedures governing the provision of vocational rehabilitation services under the State Plan and supported employment services under the supplement to the State Plan, including making any substantive amendments to the policies and procedures, conducts public meetings throughout the state to provide the public, including individuals with disabilities, an opportunity to comment on the policies or procedures.

(b) Notice requirements.

The designated state agency, prior to conducting the public meetings, provides appropriate and sufficient notice throughout the state of the meetings in accordance with state law governing public meetings or, in the absence of state law governing public meetings, procedures developed by the state agency in consultation with the State Rehabilitation Council, if the agency has a council.

(c) Special consultation requirements.

The state agency actively consults with the director of the Client Assistance Program, the State Rehabilitation Council, if the agency has a council and, as appropriate, Indian tribes, tribal organizations and native Hawaiian organizations on its policies and procedures governing the provision of vocational rehabilitation services under the State Plan and supported employment services under the supplement to the State Plan.

3.1 Submission and revisions of the State Plan and its supplement. (Sections 101(a)(1), (23) and 625(a)(1) of the Rehabilitation Act; Section 501 of the Workforce Investment Act; 34 CFR 76.140; 361.10(e), (f), and (g); and 363.10)

(a) The state submits to the commissioner of the Rehabilitation Services Administration the State Plan and its supplement on the same date that the state submits either a State Plan under Section 112 of the Workforce Investment Act of 1998 or a state unified plan under Section 501 of that Rehabilitation Act.

(b) The state submits only those policies, procedures or descriptions required under this State Plan and its supplement that have not been previously submitted to and approved by the commissioner.

(c) The state submits to the commissioner, at such time and in such manner as the commissioner determines to be appropriate, reports containing annual updates of the information relating to the:

  1. comprehensive system of personnel development;
  2. assessments, estimates, goals and priorities, and reports of progress;
  3. innovation and expansion activities; and
  4. other updates of information required under Title I, Part B, or Title VI, Part B, of the Rehabilitation Act that are requested by the commissioner.

(d) The State Plan and its supplement are in effect subject to the submission of modifications the state determines to be necessary or the commissioner requires based on a change in state policy, a change in federal law, including regulations, an interpretation of the Rehabilitation Act by a federal court or the highest court of the state, or a finding by the commissioner of state noncompliance with the requirements of the Rehabilitation Act, 34 CFR 361 or 34 CFR 363.

3.2 Supported Employment State Plan supplement. (Sections 101(a)(22) and 625(a) of the Rehabilitation Act; 34 CFR 361.34 and 363.10)

(a) The state has an acceptable plan for carrying out Part B, of Title VI of the Rehabilitation Act that provides for the use of funds under that part to supplement funds made available under Part B, of Title I of the Rehabilitation Act for the cost of services leading to supported employment.

(b) The Supported Employment State Plan, including any needed annual revisions, is submitted as a supplement to the State Plan.

4.1 Designated state agency and designated state unit. (Section 101(a)(2) of the Rehabilitation Act; 34 CFR 361.13(a) and (b))

(a) Designated state agency.

  1. There is a state agency designated as the sole state agency to administer the State Plan or to supervise its administration in a political subdivision of the state by a sole local agency.

  1. The designated state agency is a state agency that is not primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities and includes a vocational rehabilitation unit as provided in paragraph (b) of this section (Option B was selected/Option A was not selected)

  1. In American Samoa, the designated state agency is the governor.

(b) Designated state unit.

  1. If the designated state agency is not primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities, in accordance with subparagraph 4.1(a)(2)(B) of this section, the state agency includes a vocational rehabilitation bureau, division or unit that:

  1. is primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities and is responsible for the administration of the designated state agency's vocational rehabilitation program under the State Plan;
  2. has a full-time director;
  3. has a staff, at least 90 percent of whom are employed full-time on the rehabilitation work of the organizational unit; and
  4. is located at an organizational level and has an organizational status within the designated state agency comparable to that of other major organizational units of the designated state agency.

  1. The name of the designated state vocational rehabilitation unit is
Rehabilitation Services for the Blind

4.2 State independent commission or State Rehabilitation Council. (Sections 101(a)(21) and 105 of the Rehabilitation Act; 34 CFR 361.16 and .17)

The State Plan must contain one of the following assurances.

(a) The designated state agency is an independent state commission that

  1. is responsible under state law for operating or overseeing the operation of the vocational rehabilitation program in the state and is primarily concerned with the vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities in accordance with subparagraph 4.1(a)(2)(A) of this section.
  1. is consumer controlled by persons who:
    1. are individuals with physical or mental impairments that substantially limit major life activities; and
    2. represent individuals with a broad range of disabilities, unless the designated state unit under the direction of the commission is the state agency for individuals who are blind;
  1. includes family members, advocates or other representatives of individuals with mental impairments; and
  1. undertakes the functions set forth in Section 105(c)(4) of the Rehabilitation Act and 34 CFR 361.17(h)(4).

(b) The state has established a State Rehabilitation Council that meets the criteria set forth in Section 105 of the Rehabilitation Act, 34 CFR 361.17

(c) If the designated state unit has a State Rehabilitation Council, Attachment 4.2(c) provides a summary of the input provided by the council consistent with the provisions identified in subparagraph (b)(3) of this section; the response of the designated state unit to the input and recommendations; and, explanations for the rejection of any input or any recommendation.

(Option B was selected)

4.3 Consultations regarding the administration of the State Plan. (Section 101(a)(16)(B) of the Rehabilitation Act; 34 CFR 361.21)

The designated state agency takes into account, in connection with matters of general policy arising in the administration of the plan and its supplement, the views of:

(a) individuals and groups of individuals who are recipients of vocational rehabilitation services or, as appropriate, the individuals' representatives;
(b) personnel working in programs that provide vocational rehabilitation services to individuals with disabilities;
(c) providers of vocational rehabilitation services to individuals with disabilities;
(d) the director of the Client Assistance Program; and
(e) the State Rehabilitation Council, if the state has a council.

4.4 Nonfederal share. (Sections 7(14) and 101(a)(3) of the Rehabilitation Act; 34 CFR 80.24 and 361.60)

The nonfederal share of the cost of carrying out this State Plan is 21.3 percent and is provided through the financial participation by the state or, if the state elects, by the state and local agencies.

4.5 Local administration. (Sections 7(24) and 101(a)(2)(A) of the Rehabilitation Act; 34 CFR 361.5(b)(47) and .15)

The State Plan provides for the administration of the plan by a local agency. No

If "Yes", the designated state agency:

(a) ensures that each local agency is under the supervision of the designated state unit with the sole local agency, as that term is defined in Section 7(24) of the Rehabilitation Act and 34 CFR 361.5(b)(47), responsible for the administration of the vocational rehabilitation program within the political subdivision that it serves; and
(b) develops methods that each local agency will use to administer the vocational rehabilitation program in accordance with the State Plan.

4.6 Shared funding and administration of joint programs. (Section 101(a)(2)(A)(ii) of the Rehabilitation Act; 34 CFR 361.27)

The State Plan provides for the state agency to share funding and administrative responsibility with another state agency or local public agency to carry out a joint program to provide services to individuals with disabilities. No

If "Yes", the designated state agency submits to the commissioner for approval a plan that describes its shared funding and administrative arrangement. The plan must include:

(a) a description of the nature and scope of the joint program;
(b) the services to be provided under the joint program;
(c) the respective roles of each participating agency in the administration and provision of services; and
(d) the share of the costs to be assumed by each agency.

4.7 Statewideness and waivers of statewideness. (Section 101(a)(4) of the Rehabilitation Act; 34 CFR 361.25, .26, and .60(b)(3)(i) and (ii))

This agency is not requesting a waiver of statewideness.

(a) Services provided under the State Plan are available in all political subdivisions of the state.
(b) The state unit may provide services in one or more political subdivisions of the state that increase services or expand the scope of services that are available statewide under this State Plan if the:

  1. nonfederal share of the cost of these services is met from funds provided by a local public agency, including funds contributed to a local public agency by a private agency, organization or individual;

  1. services are likely to promote the vocational rehabilitation of substantially larger numbers of individuals with disabilities or of individuals with disabilities with particular types of impairments; and

  1. state, for purposes other than the establishment of a community rehabilitation program or the construction of a particular facility for community rehabilitation program purposes, requests in Attachment 4.7(b)(3) a waiver of the statewideness requirement in accordance with the following requirements:

  1. identification of the types of services to be provided;

  1. written assurance from the local public agency that it will make available to the state unit the nonfederal share of funds;

  1. written assurance that state unit approval will be obtained for each proposed service before it is put into effect; and

  1. written assurance that all other State Plan requirements, including a state's order of selection, will apply to all services approved under the waiver.

(c) Contributions, consistent with the requirements of 34 CFR 361.60(b)(3)(ii), by private entities of earmarked funds for particular geographic areas within the state may be used as part of the nonfederal share without the state requesting a waiver of the statewideness requirement provided that the state notifies the commissioner that it cannot provide the full nonfederal share without using the earmarked funds.

4.8 Cooperation, collaboration and coordination. (Sections 101(a)(11), (24)(B), and 625(b)(4) and (5) of the Rehabilitation Act; 34 CFR 361.22, .23, .24, and .31, and 363.11(e))

(a) Cooperative agreements with other components of statewide work force investment system.

The designated state agency or the designated state unit has cooperative agreements with other entities that are components of the statewide work force investment system and replicates those agreements at the local level between individual offices of the designated state unit and local entities carrying out the One-Stop service delivery system or other activities through the statewide work force investment system.

(b) Cooperation and coordination with other agencies and entities.

Attachment 4.8(b) (1)-(4) describes the designated state agency's:

  1. cooperation with and use of the services and facilities of the federal, state, and local agencies and programs, including programs carried out by the undersecretary for Rural Development of the United States Department of Agriculture and state use contracting programs, to the extent that those agencies and programs are not carrying out activities through the statewide work force investment system;

  1. coordination, in accordance with the requirements of paragraph 4.8(c) of this section, with education officials to facilitate the transition of students with disabilities from school to the receipt of vocational rehabilitation services;

  1. establishment of cooperative agreements with private nonprofit vocational rehabilitation service providers, in accordance with the requirements of paragraph 5.10(b) of the State Plan; and,

  1. efforts to identify and make arrangements, including entering into cooperative agreements, with other state agencies and entities with respect to the provision of supported employment and extended services for individuals with the most significant disabilities, in accordance with the requirements of subsection 6.5 of the supplement to this State Plan.

(c) Coordination with education officials.

  1. Attachment 4.8(b)(2) describes the plans, policies and procedures for coordination between the designated state agency and education officials responsible for the public education of students with disabilities that are designed to facilitate the transition of the students who are individuals with disabilities from the receipt of educational services in school to the receipt of vocational rehabilitation services under the responsibility of the designated state agency.

  1. The State Plan description must:

  1. provide for the development and approval of an individualized plan for employment in accordance with 34 CFR 361.45 as early as possible during the transition planning process but, at the latest, before each student determined to be eligible for vocational rehabilitation services leaves the school setting or if the designated state unit is operating on an order of selection before each eligible student able to be served under the order leaves the school setting; and

  1. include information on a formal interagency agreement with the state educational agency that, at a minimum, provides for:

  1. consultation and technical assistance to assist educational agencies in planning for the transition of students with disabilities from school to postschool activities, including vocational rehabilitation services;

  1. transition planning by personnel of the designated state agency and the educational agency for students with disabilities that facilitates the development and completion of their individualized education programs under Section 614(d) of the Individuals with Disabilities Education Act;

  1. roles and responsibilities, including financial responsibilities, of each agency, including provisions for determining state lead agencies and qualified personnel responsible for transition services; and

  1. procedures for outreach to students with disabilities as early as possible during the transition planning process and identification of students with disabilities who need transition services.

(d) Coordination with statewide independent living council and independent living centers.

The designated state unit, the Statewide Independent Living Council established under Section 705 of the Rehabilitation Act and 34 CFR 364, and the independent living centers described in Part C of Title VII of the Rehabilitation Act and 34 CFR 366 have developed working relationships and coordinate their activities.

(e) Cooperative agreement with recipients of grants for services to American Indians.

  1. There is in the state a recipient(s) of a grant under Part C of Title I of the Rehabilitation Act for the provision of vocational rehabilitation services for American Indians who are individuals with disabilities residing on or near federal and state reservations. No

  1. If "Yes", the designated state agency has entered into a formal cooperative agreement that meets the following requirements with each grant recipient in the state that receives funds under Part C of Title I of the Rehabilitation Act:

  1. strategies for interagency referral and information sharing that will assist in eligibility determinations and the development of individualized plans for employment;

  1. procedures for ensuring that American Indians who are individuals with disabilities and are living near a reservation or tribal service area are provided vocational rehabilitation services; and

  1. provisions for sharing resources in cooperative studies and assessments, joint training activities, and other collaborative activities designed to improve the provision of services to American Indians who are individuals with disabilities.

4.9 Methods of administration. (Section 101(a)(6) of the Rehabilitation Act; 34 CFR 361.12, .19 and .51(a) and (b))

(a) In general.

The state agency employs methods of administration, including procedures to ensure accurate data collection and financial accountability, found by the commissioner to be necessary for the proper and efficient administration of the plan and for carrying out all the functions for which the state is responsible under the plan and 34 CFR 361.

(b) Employment of individuals with disabilities.

The designated state agency and entities carrying out community rehabilitation programs in the state, who are in receipt of assistance under Part B, of Title I of the Rehabilitation Act and this State Plan, take affirmative action to employ and advance in employment qualified individuals with disabilities covered under and on the same terms and conditions as set forth in Section 503 of the Rehabilitation Act.

(c) Facilities.

Any facility used in connection with the delivery of services assisted under this State Plan meets program accessibility requirements consistent with the provisions, as applicable, of the Architectural Barriers Rehabilitation Act of 1968, Section 504 of the Rehabilitation Act, the Americans with Disabilities Act of 1990 and the regulations implementing these laws.

4.10 Comprehensive system of personnel development. (Section 101(a)(7) of the Rehabilitation Act; 34 CFR 361.18)

Attachment 4.10 describes the designated state agency's procedures and activities to establish and maintain a comprehensive system of personnel development designed to ensure an adequate supply of qualified state rehabilitation professional and paraprofessional personnel for the designated state unit. The description includes the following:

(a) Data system on personnel and personnel development.

Development and maintenance of a system for collecting and analyzing on an annual basis data on qualified personnel needs and personnel development with respect to:

  1. Qualified personnel needs.

  1. The number of personnel who are employed by the state agency in the provision of vocational rehabilitation services in relation to the number of individuals served, broken down by personnel category;

  1. The number of personnel currently needed by the state agency to provide vocational rehabilitation services, broken down by personnel category; and

  1. Projections of the number of personnel, broken down by personnel category, who will be needed by the state agency to provide vocational rehabilitation services in the state in five years based on projections of the number of individuals to be served, including individuals with significant disabilities, the number of personnel expected to retire or leave the field, and other relevant factors.

  1. Personnel development.

  1. A list of the institutions of higher education in the state that are preparing vocational rehabilitation professionals, by type of program;

  1. The number of students enrolled at each of those institutions, broken down by type of program; and

  1. The number of students who graduated during the prior year from each of those institutions with certification or licensure, or with the credentials for certification or licensure, broken down by the personnel category for which they have received, or have the credentials to receive, certification or licensure.

(b) Plan for recruitment, preparation and retention of qualified personnel.

Development, updating on an annual basis, and implementation of a plan to address the current and projected needs for qualified personnel based on the data collection and analysis system described in paragraph (a) of this subsection and that provides for the coordination and facilitation of efforts between the designated state unit and institutions of higher education and professional associations to recruit, prepare and retain personnel who are qualified in accordance with paragraph (c) of this subsection, including personnel from minority backgrounds and personnel who are individuals with disabilities.

(c) Personnel standards.

Policies and procedures for the establishment and maintenance of personnel standards to ensure that designated state unit professional and paraprofessional personnel are appropriately and adequately prepared and trained, including:

  1. standards that are consistent with any national- or state-approved or recognized certification, licensing, registration, or, in the absence of these requirements, other comparable requirements (including state personnel requirements) that apply to the profession or discipline in which such personnel are providing vocational rehabilitation services.

  1. To the extent that existing standards are not based on the highest requirements in the state applicable to a particular profession or discipline, the steps the state is currently taking and the steps the state plans to take in accordance with the written plan to retrain or hire personnel within the designated state unit to meet standards that are based on the highest requirements in the state, including measures to notify designated state unit personnel, the institutions of higher education identified in subparagraph (a)(2), and other public agencies of these steps and the time lines for taking each step.

  1. The written plan required by subparagraph (c)(2) describes the following:

  1. specific strategies for retraining, recruiting and hiring personnel;

  1. the specific time period by which all state unit personnel will meet the standards required by subparagraph (c)(1);

  1. procedures for evaluating the designated state unit's progress in hiring or retraining personnel to meet applicable personnel standards within the established time period; and

  1. the identification of initial minimum qualifications that the designated state unit will require of newly hired personnel when the state unit is unable to hire new personnel who meet the established personnel standards and the identification of a plan for training such individuals to meet the applicable standards within the time period established for all state unit personnel to meet the established personnel standards.

(d) Staff development.

Policies, procedures and activities to ensure that all personnel employed by the designated state unit receive appropriate and adequate training. The narrative describes the following:

  1. A system of staff development for professionals and paraprofessionals within the designated state unit, particularly with respect to assessment, vocational counseling, job placement and rehabilitation technology.

  1. Procedures for the acquisition and dissemination to designated state unit professionals and paraprofessionals significant knowledge from research and other sources.

(e) Personnel to address individual communication needs.

Availability of personnel within the designated state unit or obtaining the services of other individuals who are able to communicate in the native language of applicants or eligible individuals who have limited English speaking ability or in appropriate modes of communication with applicants or eligible individuals.

(f) Coordination of personnel development under the Individuals with Disabilities Education Act.

Procedures and activities to coordinate the designated state unit's comprehensive system of personnel development with personnel development under the Individuals with Disabilities Education Act.

4.11. Statewide assessment; annual estimates; annual state goals and priorities; strategies; and progress reports.

(Sections 101(a)(15), 105(c)(2) and 625(b)(2) of the Rehabilitation Act; 34 CFR 361.17(h)(2), .29, and 363.11(b))

(a) Comprehensive statewide assessment.

  1. Attachment 4.11(a) documents the results of a comprehensive, statewide assessment, jointly conducted every three years by the designated state unit and the State Rehabilitation Council (if the state has such a council). The assessment describes:

  1. the rehabilitation needs of individuals with disabilities residing within the state, particularly the vocational rehabilitation services needs of:

  1. individuals with the most significant disabilities, including their need for supported employment services;

  1. individuals with disabilities who are minorities and individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program carried out under this State Plan; and

  1. individuals with disabilities served through other components of the statewide work force investment system.

  1. The need to establish, develop or improve community rehabilitation programs within the state.

  1. For any year in which the state updates the assessments, the designated state unit submits to the commissioner a report containing information regarding updates to the assessments.

(b) Annual estimates.

Attachment 4.11(b) identifies on an annual basis state estimates of the:

  1. number of individuals in the state who are eligible for services under the plan;

  1. number of eligible individuals who will receive services provided with funds provided under Part B of Title I of the Rehabilitation Act and under Part B of Title VI of the Rehabilitation Act, including, if the designated state agency uses an order of selection in accordance with subparagraph 5.3(b)(2) of this State Plan, estimates of the number of individuals to be served under each priority category within the order; and

  1. costs of the services described in subparagraph (b)(1), including, if the designated state agency uses an order of selection, the service costs for each priority category within the order.

(c) Goals and priorities.

  1. Attachment 4.11(c)(1) identifies the goals and priorities of the state that are jointly developed or revised, as applicable, with and agreed to by the State Rehabilitation Council, if the agency has a council, in carrying out the vocational rehabilitation and supported employment programs.

  1. The designated state agency submits to the commissioner a report containing information regarding any revisions in the goals and priorities for any year the state revises the goals and priorities.

  1. Order of selection.
    If the state agency implements an order of selection, consistent with subparagraph 5.3(b)(2) of the State Plan, Attachment 4.11(c)(3):

  1. shows the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services;

  1. provides a justification for the order; and

  1. identifies the service and outcome goals, and the time within which these goals may be achieved for individuals in each priority category within the order.

  1. Goals and plans for distribution of Title VI, Part B, funds.
    Attachment 4.11(c)(4) specifies, consistent with subsection 6.4 of the State Plan supplement, the state's goals and priorities with respect to the distribution of funds received under Section 622 of the Rehabilitation Act for the provision of supported employment services.

(d) Strategies.

  1. Attachment 4.11(d) describes the strategies, including:

  1. the methods to be used to expand and improve services to individuals with disabilities, including how a broad range of assistive technology services and assistive technology devices will be provided to those individuals at each stage of the rehabilitation process and how those services and devices will be provided to individuals with disabilities on a statewide basis;

  1. outreach procedures to identify and serve individuals with disabilities who are minorities, including those with the most significant disabilities in accordance with subsection 6.6 of the State Plan supplement, and individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program;

  1. as applicable, the plan of the state for establishing, developing or improving community rehabilitation programs;

  1. strategies to improve the performance of the state with respect to the evaluation standards and performance indicators established pursuant to Section 106 of the Rehabilitation Act; and

  1. strategies for assisting other components of the statewide work force investment system in assisting individuals with disabilities.

  1. Attachment 4.11 (d) describes how the designated state agency uses these strategies to:

  1. address the needs identified in the assessment conducted under paragraph 4.11(a) and achieve the goals and priorities identified in the State Plan attachments under paragraph 4.11(c);

  1. support the innovation and expansion activities identified in subparagraph 4.12(a)(1) and (2) of the plan; and

  1. overcome identified barriers relating to equitable access to and participation of individuals with disabilities in the State Vocational Rehabilitation Services Program and State Supported Employment Services Program.

(e) Evaluation and reports of progress.

  1. The designated state unit and the State Rehabilitation Council, if the state unit has a council, jointly submits to the commissioner an annual report on the results of an evaluation of the effectiveness of the vocational rehabilitation program and the progress made in improving the effectiveness of the program from the previous year.

  1. Attachment 4.11(e)(2):

  1. provides an evaluation of the extent to which the goals identified in Attachment 4.11(c)(1) and, if applicable, Attachment 4.11(c)(3) were achieved;

  1. identifies the strategies that contributed to the achievement of the goals and priorities;

  1. describes the factors that impeded their achievement, to the extent they were not achieved;

  1. assesses the performance of the state on the standards and indicators established pursuant to Section 106 of the Rehabilitation Act; and

  1. provides a report consistent with paragraph 4.12(c) of the plan on how the funds reserved for innovation and expansion activities were utilized in the preceding year.

4.12 Innovation and expansion. (Section 101(a)(18) of the Rehabilitation Act; 34 CFR 361.35)

(a) The designated state agency reserves and uses a portion of the funds allotted to the state under Section 110 of the Rehabilitation Act for the:

  1. development and implementation of innovative approaches to expand and improve the provision of vocational rehabilitation services to individuals with disabilities under this State Plan, particularly individuals with the most significant disabilities, consistent with the findings of the statewide assessment identified in Attachment 4.11(a) and goals and priorities of the state identified in Attachments 4.11(c)(1) and, if applicable, Attachment 4.11(c)(3); and

  1. support of the funding for the State Rehabilitation Council, if the state has such a council, consistent with the resource plan prepared under Section 105(d)(1) of the Rehabilitation Act and 34 CFR 361.17(i), and the funding of the Statewide Independent Living Council, consistent with the resource plan prepared under Section 705(e)(1) of the Rehabilitation Act and 34 CFR 364.21(i).

(b) Attachment 4.11 (d) describes how the reserved funds identified in subparagraph 4.12(a)(1) and (2) will be utilized.
(c) Attachment 4.11(e)(2) describes how the reserved funds were utilized in the preceding year.

4.13 Reports. (Section 101(a)(10) of the Rehabilitation Act; 34 CFR 361.40)

(a) The designated state unit submits reports in the form and level of detail and at the time required by the commissioner regarding applicants for and eligible individuals receiving services under the State Plan.
(b) Information submitted in the reports provides a complete count, unless sampling techniques are used, of the applicants and eligible individuals in a manner that permits the greatest possible cross-classification of data and protects the confidentiality of the identity of each individual.

5.1 Information and referral services. (Sections 101(a)(5)(D) and (20) of the Rehabilitation Act; 34 CFR 361.37)

The designated state agency has implemented an information and referral system that is adequate to ensure that individuals with disabilities, including individuals who do not meet the agency's order of selection criteria for receiving vocational rehabilitation services if the agency is operating on an order of selection, are provided accurate vocational rehabilitation information and guidance, including counseling and referral for job placement, using appropriate modes of communication, to assist such individuals in preparing for, securing, retaining or regaining employment, and are referred to other appropriate federal and state programs, including other components of the statewide work force investment system in the state.

5.2 Residency. (Section 101(a)(12) of the Rehabilitation Act; 34 CFR 361.42(c)(1))

The designated state unit imposes no duration of residence requirement as part of determining an individual's eligibility for vocational rehabilitation services or that excludes from services under the plan any individual who is present in the state.

5.3 Ability to serve all eligible individuals; order of selection for services. (Sections 12(d) and 101(a)(5) of the Rehabilitation Act; 34 CFR 361.36)

(a) The designated state unit is able to provide the full range of services listed in Section 103(a) of the Rehabilitation Act and 34 CFR 361.48, as appropriate, to all eligible individuals with disabilities in the state who apply for services. Yes

(b) If No:

  1. Individuals with the most significant disabilities, in accordance with criteria established by the state, are selected first for vocational rehabilitation services before other individuals with disabilities.

  1. Attachment 4.11(c)(3):

  1. shows the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services;

  1. provides a justification for the order of selection; and

  1. identifies the state's service and outcome goals and the time within which these goals may be achieved for individuals in each priority category within the order.

  1. Eligible individuals who do not meet the order of selection criteria have access to the services provided through the designated state unit's information and referral system established under Section 101(a)(20) of the Rehabilitation Act, 34 CFR 361.37, and subsection 5.1 of this State Plan.

5.4 Availability of comparable services and benefits. (Sections 101(a)(8) and 103(a) of the Rehabilitation Act; 34 CFR 361.53)

(a) Prior to providing any vocational rehabilitation services, except those services identified in paragraph (b), to an eligible individual or to members of the individual's family, the state unit determines whether comparable services and benefits exist under any other program and whether those services and benefits are available to the individual.
(b) The following services are exempt from a determination of the availability of comparable services and benefits:

  1. assessment for determining eligibility and vocational rehabilitation needs by qualified personnel, including, if appropriate, an assessment by personnel skilled in rehabilitation technology;

  1. counseling and guidance, including information and support services to assist an individual in exercising informed choice consistent with the provisions of Section 102(d) of the Rehabilitation Act;

  1. referral and other services to secure needed services from other agencies, including other components of the statewide work force investment system, through agreements developed under Section 101(a)(11) of the Rehabilitation Act, if such services are not available under this State Plan;

  1. job-related services, including job search and placement assistance, job retention services, follow-up services, and follow-along services;

  1. rehabilitation technology, including telecommunications, sensory and other technological aids and devices; and

  1. post-employment services consisting of the services listed under subparagraphs (1) through (5) of this paragraph.

(c) The requirements of paragraph (a) of this section do not apply if the determination of the availability of comparable services and benefits under any other program would interrupt or delay:

  1. progress of the individual toward achieving the employment outcome identified in the individualized plan for employment;

  1. an immediate job placement; or

  1. provision of vocational rehabilitation services to any individual who is determined to be at extreme medical risk, based on medical evidence provided by an appropriate qualified medical professional.

(d) The governor in consultation with the designated state vocational rehabilitation agency and other appropriate agencies ensures that an interagency agreement or other mechanism for interagency coordination that meets the requirements of Section 101(a)(8)(B)(i)-(iv) of the Rehabilitation Act takes effect between the designated state unit and any appropriate public entity, including the state Medicaid program, a public institution of higher education, and a component of the statewide work force investment system to ensure the provision of the vocational rehabilitation services identified in Section 103(a) of the Rehabilitation Act and 34 CFR 361.48, other than the services identified in paragraph (b) of this section, that are included in the individualized plan for employment of an eligible individual, including the provision of those vocational rehabilitation services during the pendency of any dispute that may arise in the implementation of the interagency agreement or other mechanism for interagency coordination.

5.5 Individualized plan for employment. (Section 101(a)(9) of the Rehabilitation Act; 34 CFR 361.45 and .46)

(a) An individualized plan for employment meeting the requirements of Section 102(b) of the Rehabilitation Act and 34 CFR 361.45 and .46 is developed and implemented in a timely manner for each individual determined to be eligible for vocational rehabilitation services, except if the state has implemented an order of selection, and is developed and implemented for each individual to whom the designated state unit is able to provide vocational rehabilitation services.
(b) Services to an eligible individual are provided in accordance with the provisions of the individualized plan for employment.

5.6 Opportunity to make informed choices regarding the selection of services and providers. (Sections 101(a)(19) and 102(d) of the Rehabilitation Act; 34 CFR 361.52)

Applicants and eligible individuals or, as appropriate, their representatives are provided information and support services to assist in exercising informed choice throughout the rehabilitation process, consistent with the provisions of Section 102(d) of the Rehabilitation Act and 34 CFR 361.52.

5.7 Services to American Indians. (Section 101(a)(13) of the Rehabilitation Act; 34 CFR 361.30)

The designated state unit provides vocational rehabilitation services to American Indians who are individuals with disabilities residing in the state to the same extent as the designated state agency provides such services to other significant populations of individuals with disabilities residing in the state.

5.8 Annual review of individuals in extended employment or other employment under special certificate provisions of the fair labor standards act of 1938. (Section 101(a)(14) of the Rehabilitation Act; 34 CFR 361.55)

(a) The designated state unit conducts an annual review and reevaluation of the status of each individual with a disability served under this State Plan:

  1. who has achieved an employment outcome in which the individual is compensated in accordance with Section 14(c) of the Fair Labor Standards Act (29 U.S.C. 214(c)); or

  1. whose record of services is closed while the individual is in extended employment on the basis that the individual is unable to achieve an employment outcome in an integrated setting or that the individual made an informed choice to remain in extended employment.

(b) The designated state unit carries out the annual review and reevaluation for two years after the individual's record of services is closed (and thereafter if requested by the individual or, if appropriate, the individual's representative) to determine the interests, priorities and needs of the individual with respect to competitive employment or training for competitive employment.
(c) The designated state unit makes maximum efforts, including the identification and provision of vocational rehabilitation services, reasonable accommodations and other necessary support services, to assist the individuals described in paragraph (a) in engaging in competitive employment.
(d) The individual with a disability or, if appropriate, the individual's representative has input into the review and reevaluation and, through signed acknowledgement, attests that the review and reevaluation have been conducted.

5.9 Use of Title I funds for construction of facilities. (Sections 101(a)(17) and 103(b)(2)(A) of the Rehabilitation Act; 34 CFR 361.49(a)(1), .61 and .62(b))

If the state elects to construct, under special circumstances, facilities for community rehabilitation programs, the following requirements are met:

(a) The federal share of the cost of construction for facilities for a fiscal year does not exceed an amount equal to 10 percent of the state's allotment under Section 110 of the Rehabilitation Act for that fiscal year.
(b) The provisions of Section 306 of the Rehabilitation Act that were in effect prior to the enactment of the Rehabilitation Act Amendments of 1998 apply to such construction.
(c) There is compliance with the requirements in 34 CFR 361.62(b) that ensure the use of the construction authority will not reduce the efforts of the designated state agency in providing other vocational rehabilitation services other than the establishment of facilities for community rehabilitation programs.

5.10 Contracts and cooperative agreements. (Section 101(a)(24) of the Rehabilitation Act; 34 CFR 361.31 and .32)

(a) Contracts with for-profit organizations.

The designated state agency has the authority to enter into contracts with for-profit organizations for the purpose of providing, as vocational rehabilitation services, on-the-job training and related programs for individuals with disabilities under Part A of Title VI of the Rehabilitation Act, upon the determination by the designated state agency that for-profit organizations are better qualified to provide vocational rehabilitation services than nonprofit agencies and organizations.

(b) Cooperative agreements with private nonprofit organizations.

Attachment 4.8(b)(3) describes the manner in which the designated state agency establishes cooperative agreements with private nonprofit vocational rehabilitation service providers.

Section 6: Program Administration

6.1 Designated state agency. (Section 625(b)(1) of the Rehabilitation Act; 34 CFR 363.11(a))

The designated state agency for vocational rehabilitation services identified in paragraph 1.2 of the Title I State Plan is the state agency designated to administer the State Supported Employment Services Program authorized under Title VI, Part B, of the Rehabilitation Act.

6.2 Statewide assessment of supported employment services needs. (Section 625(b)(2) of the Rehabilitation Act; 34 CFR 363.11(b))

Attachment 4.11(a) describes the results of the comprehensive, statewide needs assessment conducted under Section 101(a)(15)(a)(1) of the Rehabilitation Act and subparagraph 4.11(a)(1) of the Title I State Plan with respect to the rehabilitation needs of individuals with most significant disabilities and their need for supported employment services, including needs related to coordination.

6.3 Quality, scope and extent of supported employment services. (Section 625(b)(3) of the Rehabilitation Act; 34 CFR 363.11(c) and .50(b)(2))

Attachment 6.3 describes the quality, scope and extent of supported employment services to be provided to individuals with the most significant disabilities who are eligible to receive supported employment services. The description also addresses the timing of the transition to extended services to be provided by relevant state agencies, private nonprofit organizations or other sources following the cessation of supported employment service provided by the designated state agency.

6.4 Goals and plans for distribution of Title VI, Part B, funds. (Section 625(b)(3) of the Rehabilitation Act; 34 CFR 363.11(d) and .20)

Attachment 4.11(c)(4) identifies the state's goals and plans with respect to the distribution of funds received under Section 622 of the Rehabilitation Act.

6.5 Evidence of collaboration with respect to supported employment services and extended services. (Sections 625(b)(4) and (5) of the Rehabilitation Act; 34 CFR 363.11(e))

Attachment 4.8(b)(4) describes the efforts of the designated state agency to identify and make arrangements, including entering into cooperative agreements, with other state agencies and other appropriate entities to assist in the provision of supported employment services and other public or nonprofit agencies or organizations within the state, employers, natural supports, and other entities with respect to the provision of extended services.

6.6 Minority outreach. (34 CFR 363.11(f))

Attachment 4.11(d) includes a description of the designated state agency's outreach procedures for identifying and serving individuals with the most significant disabilities who are minorities.

6.7 Reports. (Sections 625(b)(8) and 626 of the Rehabilitation Act; 34 CFR 363.11(h) and .52)

The designated state agency submits reports in such form and in accordance with such procedures as the commissioner may require and collects the information required by Section 101(a)(10) of the Rehabilitation Act separately for individuals receiving supported employment services under Part B, of Title VI and individuals receiving supported employment services under Title I of the Rehabilitation Act.

7.1 Five percent limitation on administrative costs. (Section 625(b)(7) of the Rehabilitation Act; 34 CFR 363.11(g)(8))

The designated state agency expends no more than five percent of the state's allotment under Section 622 of the Rehabilitation Act for administrative costs in carrying out the State Supported Employment Services Program.

7.2 Use of funds in providing services. (Sections 623 and 625(b)(6)(A) and (D) of the Rehabilitation Act; 34 CFR 363.6(c)(2)(iv), .11(g)(1) and (4))

(a) Funds made available under Title VI, Part B, of the Rehabilitation Act are used by the designated state agency only to provide supported employment services to individuals with the most significant disabilities who are eligible to receive such services.
(b) Funds provided under Title VI, Part B, are used only to supplement and not supplant the funds provided under Title I, Part B, of the Rehabilitation Act, in providing supported employment services specified in the individualized plan for employment.
(c) Funds provided under Part B of Title VI or Title I of the Rehabilitation Act are not used to provide extended services to individuals who are eligible under Part B of Title VI or Title I of the Rehabilitation Act.

8.1 Scope of supported employment services. (Sections 7(36) and 625(b)(6)(F) and (G) of the Rehabilitation Act; 34 CFR 361.5(b)(54), 363.11(g)(6) and (7))

(a) Supported employment services are those services as defined in Section 7(36) of the Rehabilitation Act and 34 CFR 361.5(b)(54).
(b) To the extent job skills training is provided, the training is provided on-site.
(c) Supported employment services include placement in an integrated setting for the maximum number of hours possible based on the unique strengths, resources, priorities, concerns, abilities, capabilities, interests and informed choice of individuals with the most significant disabilities.

8.2 Comprehensive assessments of individuals with significant disabilities. (Sections 7(2)(B) and 625(b)(6)(B); 34 CFR 361.5(b)(6)(ii) and 363.11(g)(2))

The comprehensive assessment of individuals with significant disabilities conducted under Section 102(b)(1) of the Rehabilitation Act and funded under Title I of the Rehabilitation Act includes consideration of supported employment as an appropriate employment outcome.

8.3 Individualized plan for employment. (Sections 102(b)(3)(F) and 625(b)(6)(C) and (E) of the Rehabilitation Act; 34 CFR 361.46(b) and 363.11(g)(3) and (5))

(a) An individualized plan for employment that meets the requirements of Section 102(b) of the Rehabilitation Act and 34 CFR 361.45 and .46 is developed and updated using funds under Title I.
(b) The individualized plan for employment:

  1. specifies the supported employment services to be provided;

  1. describes the expected extended services needed; and

  1. identifies the source of extended services, including natural supports, or, to the extent that it is not possible to identify the source of extended services at the time the individualized plan for employment plan is developed, a statement describing the basis for concluding that there is a reasonable expectation that sources will become available.

(c) Services provided under an individualized plan for employment are coordinated with services provided under other individualized plans established under other federal or state programs.

Required annually by all agencies except those agencies that are independent consumer-controlled commissions.

Identify the Input provided by the state rehabilitation council, including recommendations from the council's annual report, the review and analysis of consumer satisfaction, and other council reports. Be sure to also include:

  • the Designated state unit's response to the input and recommendations; and
  • explanations for the designated state unit's rejection of any input or recommendation of the council.

GENERAL RECOMMENDATIONS:

The State Rehabilitation Council for the Blind provided the following general recommendations during meetings in FY 2009-2010:

1. That RSB modify the satisfaction survey process from sending surveys out quarterly to sending surveys out monthly and verifying the addresses to increase return rate.

2. That RSB develop a new marketing tool in the form of a postcard targeting the social media generation on the move to increase awareness and referrals.

RSB agreed to implement modifications in the satisfaction survey process. RSB agreed to develop a prototype postcard style marketing tool, but made a fiscal decision to put implementation on hold.

RECOMMENDATIONS REGARDING THE STATE PLAN:

In Attachment 4.11(e)(2), the State Rehabilitation Council made the following recommendations regarding the goals and strategies for the FFY 2012 State Plan:

1. That RSB further define “access centers” in the second strategy under Goal#4 to include schools, one-stop centers and other work force investment partners

RSB Response:

RSB agrees with the State Plan recommendation of the State Rehabilitation Council as stated.

Under Goal #4, second strategy RSB will ensure that centers of influence will include schools to reach transition age individuals and the one-stop centers and other workforce investment partners.

Following development by the Planning Committee and at their recommendation, the State Rehabilitation Council gave its final agreement to the FY 2011 VR State Plan on June 23, 2011.

This screen was last updated on Jun 25 2011 11:00AM by Keith Roderick

This agency has not requested a waiver of statewideness.

This screen was last updated on Jun 30 2009 2:47PM by samomerrickm

Describe interagency cooperation with and utilization of the services and facilities of agencies and programs that are not carrying out activities through the statewide workforce investment system with respect to

  • Federal, state, and local agencies and programs;
  • if applicable, Programs carried out by the Under Secretary for Rural Development of the United States Department of Agriculture; and
  • if applicable, state use contracting programs.

COOPERATION WITH AGENCIES THAT ARE NOT IN THE STATEWIDE WORKFORCE INVESTMENT SYSTEM AND OTHER ENTITIES

Rehabilitation Services for the Blind (RSB) works closely with a wide variety of agencies and programs in coordinating service provision of vocational rehabilitation and client support services. Some of these relationships have been agreed to in written cooperative agreements, such as those with the 22 State Independent Living Centers which spells out referral procedures, coordination of services, and the technical assistance available from both entities, and the Missouri School for the Blind which provides for joint referral and services coordination. Others such as those with community rehabilitation programs are spelled out in State required contracts for service provision. These specify the services to be provided, their duration, costs, reporting and billing requirements. Still others are predicated on working relationships for coordination of supportive services based on individual client need at the local level, such as transportation, housing, recreation, supported employment extended services provided through the Department of Mental Health Regional Offices for individuals with developmental disabilities and Senate Bill 40 Boards (County Developmental Disability Services) and other local agencies involved in provision of physical and mental rehabilitation. RSB does not participate in any state use contracting programs.

A description of RSB services and procedures for referral from the Family Support Division is specified in their Income Maintenance manual and similarly RSB policy requires referral of clients to the Family Support Division for determination of eligibility for Supplemental Aid to the Blind or Blind Pension. There are also referral procedures to/from the state-funded Prevention of Blindness Program for ophthalmologic services, as well as the Business Enterprise Program (BEP) for vocational rehabilitation services and training in order to qualify for employment as a Randolph-Sheppard vendor.

RSB has developed a Guide for Self Employment for use by both clients and staff in the provision of services for individuals with the vocational goal of self-employment. Included is information to aid clients in making connections to programs which provide assistance in starting or operating a business. The United States Department of Agriculture’s (USDA) Rural Business and Cooperative Development Service in Missouri is one of the organizations listed. Included is information on USDA grants, loans, loan guarantees and technical skill assistance provided through the Business and Industry Loan program aimed at encouraging development in rural areas in order to create or preserve employment opportunities there, and the Technical Assistance program aimed at assisting the individual, business, and community by dissemination and promotion of technical skills, people skills and personal skills knowledge.

RSB also works cooperatively with Small Business Administration's Small Business Development Centers. Consultants with the Centers lend their expertise to RSB staff and clients in development of proposed business plans. They analyze cash flow analyses and sales projections to determine probability of success of the proposed business and provide recommendations to lenders for funding of plans deemed feasible.

This screen was last updated on Aug 5 2009 4:59PM by samomerrickm

  • Describe the designated state unit's plans, policies, and procedures for coordination with education officials to facilitate the transition of students with disabilities from school to the receipt of vocational rehabilitation services, including provisions for the development and approval of an individualized plan for employment before each student determined to be eligible for vocational rehabilitation services leaves the school setting or, if the designated state unit is operating on an order of selection, before each eligible student able to be served under the order leaves the school setting.
  • Provide information on the formal interagency agreement with the state educational agency with respect to
    • consultation and technical assistance to assist educational agencies in planning for the transition of students with disabilities from school to post-school activities, including VR services;
    • transition planning by personnel of the designated state agency and educational agency that facilitates the development and completion of their individualized education programs;
    • roles and responsibilities, including financial responsibilities, of each agency, including provisions for determining state lead agencies and qualified personnel responsible for transition services;
    • procedures for outreach to and identification of students with disabilities who need transition services.

COORDINATION WITH EDUCATION OFFICIALS

Outreach:

The Department of Elementary and Secondary Education (DESE) provides their list of students registered with the American Printing House for the Blind to Rehabilitation Services for the Blind (RSB). RSB contacts superintendents and special education directors of the school districts where these students are located to request that permission be obtained from students and families for the purpose of linking them to RSB transition services.

RSB will continue to offer local administrators of special education (LASE) group presentations on RSB transition services at their meetings.

Information about RSB's financial assistance to students who are blind and visually impaired is included in the Missouri Student Assistance Resource Services' (MOSTARS) informational leaflet and on their website (MOSTARS is the financial aid arm of the Missouri Department of Higher Education).

Blind Task Force (House Bill 401):

House Bill 401, signed into law in August 1999, added new requirements to existing Missouri statutes. These statutes changed RSB's policies and procedures for coordination with the Department of Elementary and Secondary Education on the transition of students with disabilities from receipt of educational services to receipt of vocational rehabilitation services. The requirements are as follows:

•Establishment of a task force on blind student academic and vocational performance to "develop goals and objectives to guide the improvement of...transition from school to work, rehabilitation services, independent living and employment outcomes for eligible students". Members are appointed by the Commissioner of Education in cooperation with the Director of the Department of Social Services (RSB's parent agency). Membership is comprised of parents, students, teachers of the visually impaired, a public school special education administrator and a public school building principal who supervise instruction of students who are visually impaired, an employer of persons who are visually impaired, an orientation and mobility specialist, a representative from a university special educator training program, one representative each from the Missouri Council of the Blind and National Federation of the Blind of Missouri, a representative from the Department of Elementary and Secondary Education, a representative from the Missouri School for the Blind, a representative of the Department of Social Services and a representative from RSB.

•The creation of a "Blindness Skills Specialist" position at each of the nine DESE Regional Professional Development Center. Responsibilities of these individuals include coordination of "services available from other entities who serve eligible students". There are currently five specialist positions funded, with funding for additional positions under consideration by the Missouri Legislature.

•Submission of an annual report from the Department of Elementary and Secondary Education to the Missouri Legislature. The report is to include the number of students with visual impairments receiving special education services who: 1) receive transition planning services with the cooperation of RSB as part of their Individual Education Plan; and 2) are referred to RSB.

•Establishment of a joint referral system between the Division of Special Education in the Department of Elementary and Secondary Education and RSB.

The DESE State Plan for Special Education requires that school districts discuss RSB services annually at each student's Individualized Educational Program meeting. RSB staff must refer any client that is not served through an IEP to the Division of Special Education with the parent's permission.

Cooperative Work Experience Program Agreement:

The cooperative work experience program agreement that was the result of collaboration between the Division of Vocational Rehabilitation, the Department of Elementary and Secondary Education and RSB provides the means to ensure joint planning of individualized educational plans and individualized plans for employment so that students may receive 'for credit' work experiences. It spells out the functions, responsibilities, and collaborative activities of the partners to the agreement and contains guidance on the primary source of service provision.

Transition Handbook for the Cooperative Work Experience Program:

A Transition Handbook for the Cooperative Work Experience Program jointly developed by the Division of Vocational Rehabilitation, Department of Elementary and Secondary Education and RSB staff provides policy guidance on transition services. The handbook is available on the DESE website.

Transition Brochure:

A brochure on transition services that was jointly developed by staff of the Division of Vocational Rehabilitation, Department of Elementary and Secondary Education (DESE) and RSB is available on DESE's website. It provides a single source for an overview of the technical assistance, consultation, and transition services which are available from the two State vocational rehabilitation agencies. The target audience is students, parents, school personnel, and community organizations which might be in contact with individuals who could potentially benefit from vocational rehabilitation services.

RSB Vocational Rehabilitation Transition Policy:

RSB enacted a new vocational rehabilitation transition policy during the 3rd Quarter, FFY 2009. This policy, Chapter 17 of the VR Policy Manual,can be located at http://www.dss.mo.gov/fsd/rsb/manual/vrman/propolman/propol_transistion.htm As part of the transition policy, students who are eligible for vocational rehabilitation services must have their case opened no later than two years prior to graduation or mandatory exit from the public school system. This, in conjunction with RSB's adopted 120-day timeframe for development of an Individualized Plan for Employment following eligibility, ensures that all eligible students will have an IPE in effect prior to their exit from the school setting.

Cooperative Agreements with Institutions of Higher Education:

In compliance with the regulations implementing the Vocational Rehabilitation Act Amendments of 1998, RSB, with the cooperation of the Division of Vocational Rehabilitation, has developed an interagency agreement for all of Missouri’s public institutions of higher education (IHEs). This agreement spells out the financial, support and other responsibilities that are required by the regulations for each party in supporting the post-secondary education of persons with disabilities.

This screen was last updated on Aug 5 2009 5:08PM by samomerrickm

Describe the manner in which the designated state agency establishes cooperative agreements with private non-profit vocational rehabilitation service providers.

COOPERATIVE AGREEMENTS WITH PRIVATE NON-PROFIT VOCATIONAL REHABILITATION SERVICE PROVIDERS

Personal Vocational Adjustment Services

Rehabilitation Services for the Blind (RSB) uses the Request for Proposal (RFP) process with private non-profit vocational rehabilitation service providers for the provision of comprehensive assessment of personal vocational adjustment skills, and training in those skills. This document also contains the price the provider will charge for services offered.

The comprehensive personal vocational adjustment services provided by these vendors are specifically designed to meet the training needs of individuals who are blind and visually impaired and include instruction in Braille, orientation and mobility, and the use of software for speech access or enlargement of visual outputs for computer systems.

Agreements for the provision of personal, vocational, adjustment services exist with the following vendors:

Alphapointe Association for the Blind

Kansas City, Missouri

Lions World Services for the Blind

Little Rock, Arkansas

Colorado Center for the Blind

Littleton, Colorado

Rehabilitation Teaching Services

The RFP process has also been used to establish an agreement between RSB and the St. Louis Society for the Blind for the provision of itinerant training in activities of daily living, Braille and orientation and mobility.

Rehabilitation Engineering/Braille Instruction/Orientation and Mobility

RSB uses the RFP process to establish agreements with individuals and/or community resources such as centers for independent living to obtain rehabilitation engineering, Braille instruction and orientation and mobility services.

Supported Employment Services

RSB uses the RFP process to establish agreements with Supported Employment Service Providers. Additional information on this is contained in State Plan Attachment 4.11(c)(3).

Other Services

RSB utilizes the less formal ’authorization for services’ process to provide other rehabilitation services such as vocational evaluation, employee development, vocational skill training, and job search skill training through non-profit rehabilitation service providers.

This screen was last updated on Jun 25 2011 11:00AM by Keith Roderick

Describe the efforts of the designated state agency to identify and make arrangements, including entering into cooperative agreements, with other state agencies and other appropriate entities in order to provide the following services to individuals with the most significant disabilities:

  • supported employment services; and
  • extended services.

EVIDENCE OF COLLABORATION REGARDING SUPPORTED EMPLOYMENT SERVICES AND EXTENDED SERVICES

Rehabilitation Services for the Blind (RSB) issues formal requests for proposals (RFPs) in order to provide supported employment services to clients. These contracts spell out the responsibilities of both the contractor and RSB in the referral of clients and the provision of services, the services which each contractor agrees to provide, and the cost of those services.

The contract specifies that the supported employment service provider is responsible for arranging for extended services, including natural supports. RSB assists the supported employment service provider in the development of natural supports away from the worksite and assists in locating funding for extended services when a resource is not readily available through the contractor.

The RFP for supported employment services serves as the cooperative agreement document between RSB and supported employment service providers and includes a statement to that effect.

This screen was last updated on Jun 24 2010 12:15PM by Keith Roderick

Data System on Personnel and Personnel Development

PROCEDURES AND ACTIVITIES REGARDING THE ESTABLISHMENT AND MAINTENANCE OF A COMPREHENSIVE SYSTEM OF PERSONNEL DEVELOPMENT

Collection and Analysis of Qualified Personnel Needs and Personnel Development

a. Each state fiscal year, during the preparation of the funding request for the next fiscal year, Rehabilitation Services for the Blind (RSB) studies personnel needs over the preceding two-year period to determine turnover rate. The number of staff employed by the State agency in the provision of vocational rehabilitation services in relation to the number of individuals served, broken down by personnel category, is reviewed. Projections are made of the number of personnel, by category, which will be needed by the State agency to provide vocational rehabilitation services in the State in five years based on projections of the number of individuals to be served, including individuals with severe disabilities, the number of personnel expected to retire or leave the field, and other relevant factors. Both supervisory and administrative staff have input into the process.

b. RSB has a total of 111 full time equivalent (FTE) staff positions. The following positions are included in the FTEs: 18 Vocational Rehabilitation Counselors (VRCs); 19 Rehabilitation Teachers; 6 Orientation and Mobility Specialists; 2 Job Development Specialists; 7 District Supervisors; 6 Clerical Supervisors; 5 Business Enterprise Area Supervisors; 5 Children’s Specialists and 20 Rehabilitation Assistants. There are additionally 13 administrative and management staff in various positions at the central office in Jefferson City.

c. All of the named positions in b. above are directly involved in providing services to individuals with disabilities. 2088 persons had an open VR case with RSB, resulting in an average of 116 cases per counselor. At the current rate of applications, no increase in the number of VRC positions is envisioned at this time.

d. Based on historical data, RSB anticipates that approximately two VRCs, two Rehabilitation Teachers and three Rehabilitation Assistants will need to be replaced due to retirements, employment terminations and other causes on an annual basis. The remaining categories of employees average less than one termination per year. The total number of new staff projected to be needed during the five-year period is:

VRCs = 10

RTs = 10

Rehabilitation Assistants = 15

O&Ms = 2

District Supervisors = 1

Clerical Supervisors = 2

BEP Area Supervisors = 2

Children’s Specialists = 1

Administrative Staff = 3

 

Row Job Title Total positions Current vacancies Projected vacancies over the next 5 years
1 0 0 0
2 0 0 0
3 0 0 0
4 0 0 0
5 0 0 0
6 0 0 0
7 0 0 0
8 0 0 0
9 0 0 0
10 0 0 0

 

Maryville University in St. Louis is the only university in Missouri that has a graduate rehabilitation counseling program. 60 students are currently enrolled in the Maryville rehabilitation counseling program. In May 2010, 20 students graduated from the Maryville University program. All graduates of the Maryville program received a Masters in Rehabilitation Counseling. RSB hired one graduate of the Maryville University program in February, 2004. Both Maryville and the University of Central Missouri (UCM) also possess undergraduate curricula in rehabilitation. Missouri State University (MSU) offers a Graduate Certificate in Orientation and Mobility available to non-degree seeking individuals or as a component of the Masters degree in Special Education, Visual Impairment emphasis. The Orientation and Mobility certification is designed to meet regional needs and is aligned to the standards set by AER and ACVREP.

 

Row Institutions Students enrolled Employees sponsored by agency and/or RSA Graduates sponsored by agency and/or RSA Graduates from the previous year
1 0 0 0 0
2 0 0 0 0
3 0 0 0 0
4 0 0 0 0
5 0 0 0 0

 

Development, Updating and Implementation of a Plan to Address Current and Projected Needs for Qualified Personnel

The issue of shortage of qualified personnel specifically trained in rehabilitation counseling will be a concern regardless of a change in the personnel standards. According to the FY 2009 federal monitoring report, Missouri DVR reported employing 142 Rehabilitation Counselors; RSB employs 18. With only one program for rehabilitation counselor preparation in the state, an insufficient number of in-state graduates will be available to meet the foreseeable future needs of public rehabilitation agencies in the state, even if every graduate of the program went to work for a public rehabilitation agency. This necessitates widening RSB’s recruiting focus to include graduates from other rehabilitation programs throughout the country, as well as graduates in other disciplines. RSB does anticipate being able to hire Master’s level staff who have counseling, psychology or social work degrees as there are a number of university programs in the State that offer those degrees.

In order to meet the need for qualified personnel, RSB has developed a plan to present employment opportunities at RSB to a wider audience. Some of the components of that plan are:

a. Continuing to utilize the system of recruitment established by the Missouri State Division of Personnel. This system provides access to Merit System job descriptions and data regarding application for employment with the State of Missouri. The Division of Personnel maintains lists of eligible applicants for contact when a vacancy exists. These job descriptions and notices of vacancies can be found on-line at the Missouri State Government website.

b. Send vacancy announcements and job descriptions to colleges and universities throughout the country that offer academic programs in rehabilitation counseling, teaching, orientation and mobility; to other public and private rehabilitation agencies; and to consumer organizations within the State of Missouri.

c. Expand access to RSB job opportunities by taking part in the National Clearinghouse of Rehabilitation Training Material’s Rehabilitation Recruitment Center (RRC) and Rehabnet. The RRC will provide a World Wide Website for the specific purposes of linking rehabilitation education programs with state rehabilitation agencies and improve the public rehabilitation agencies’ abilities to compete for qualified staff. The RRC website contains job descriptions, qualifications, contact information, as well as a general description of the agency and its mission.

d. Post announcements of RSB job opportunities on Internet-based job lists, including the Blindjob, American Council of the Blind (ACB) and National Federation of the Blind (NFB) listservs.

e. All of RSB’s recruiting efforts listed in a-c above emphasize the importance of locating, interviewing and employing individuals who are from minority backgrounds or who have a disability. All of the colleges and universities with a rehabilitation counseling curriculum in Missouri, Kansas, Iowa, Arkansas and Illinois give preference to students who are from minority backgrounds or who have a disability.

f. The RSB website has been improved to include information on employment opportunities and current vacancies.

 

Establishing and Maintaining Standards to Ensure that Professional and Paraprofessional Personnel are appropriately and Adequately Prepared and Trained

The Missouri Merit System qualifications for all RSB counselor positions were changed in FY 2001 to require a Master’s Degree in rehabilitation or a related field for newly hired personnel. The Missouri Merit System provides a competitive examination process for recruitment and retention of a qualified workforce and governs the appointment, promotion, transfer, layoff, removal and discipline of employees. To be considered for employment, applicants must meet the established Merit System personnel qualifications and be placed on a register for the specific job classification. Office of Administration, Division of Personnel maintains the register of eligible names that may be considered for new hires.

All of RSB’s counseling staff currently either meet the standard of a Master’s Degree in rehabilitation, counseling, social work or a related discipline, or are working toward meeting this requirement. Graduate programs are available in the accepted disciplines at universities within 30 miles of every RSB district office. RSB will utilize Rehabilitation Continuing Education Program funding to assist staff in obtaining Master’s degrees in Rehabilitation Counseling or a related discipline.

When RSB first adopted the qualified personnel standard (FY 2001), eight out of 16 (50%) of RSB counselors did not meet the standard. Currently, of 18 counselor positions in RSB, one does not meet the qualified personnel standard (5.6%). This staff member was employed by RSB prior to adoption of the standard and is working toward a qualifying degree. RSB counselors, who complete a Master’s Degree in Rehabilitation Counseling or a related area, will receive a within-grade pay raise as an incentive for current staff to participate. Although it is not possible under state personnel policy to require that a current staff member attend additional graduate education, all staff who do not meet the standard have been advised of the availability of support for graduate education leading to a degree or eligibility for certification, and have been encouraged to take advantage of the opportunity. This staff member will not reach retirement eligibility within the next five years; however, if this staff member were to leave RSB employment the position would be replaced by a newly hired person who must meet the standard. It is envisioned that with the pay differential as an incentive and in consideration of RSB’s turnover in counseling positions, the current staff member who requires graduate education will be able to meet the new standard or will leave employment with RSB by 2015.

RSB will coordinate with institutions offering graduate education in rehabilitation or related areas to ensure that classes are readily available, either in traditional programs or through use of the Internet and other non-traditional methodologies. Progress toward attainment of the goal of 100% compliance with the qualified personnel standard will be reviewed and reported to the Deputy Director at the end of each Federal Fiscal Year. This report will include information on the number of staff who have not met the standard, the number who have been enrolled in classes leading to achievement of the standard and the number who have achieved the qualified personnel standard.

 

Ensuring that All Designated State Unit Personnel Receive Appropriate and Adequate Training

RSB supports the attendance of staff members in graduate programs that would meet the criteria established in the standards, i.e., degrees in rehabilitation counseling, education counseling, social work or clinical psychology.

The State of Missouri provides a 10% match to federal funds provided through the In-Service Training Grant program. This grant provides funds for in-service training and education, including the support of staff attending graduate level education courses.

In addition to the academic training referenced above, RSB provides the following opportunities for staff to attain/retain expertise in their profession:

a. RSB has developed and maintains a training curriculum for all new personnel so that they are provided with the basic information needed to perform their jobs. This session includes training on:

-The Rehabilitation Act Amendments of 1998

-Regulations implementing the Rehabilitation Act Amendments

-Current research

-The Workforce Investment Act

-Informed choice

-Department of Social Services required staff training, such as Civil Rights and Cultural Diversity, HIPAA Privacy, HIPAA Security

-Diseases of the eye

-The rehabilitation process, including assessment, rehabilitation counseling and job development/placement

-RSB programs and policies

-Client Assistance Program

-Supported Employment, Self-Employment, Vocational Evaluation and Placement manuals

-Use of System 7 Electronic Case Management System

b. RSB participates in a system of supervisory training for new district office personnel. The district supervisor and clerk IV in each office provide a systematic orientation and training curriculum to new staff so that they can learn background information necessary to the area in which they will be employed and the clients they will serve.

c. RSB assigns an experienced vocational rehabilitation counselor to each new counselor to act as a mentor during their probationary period. This counselor is available to provide advice, competencies and guidance to the new counselor in their adjustment to RSB and the VR process. Other counselors provide peer support in assisting the new counselor in achieving a level of understanding and skills acquisition of the VR process. Central Office provides additional training to staff as necessary and as requested by local offices.

d. In addition to the above, when changes occur in legislation or regulation that effect the service delivery systems, staff are provided with training in order to implement the necessary changes.

e. RSB annually provides training opportunities for staff in topics applicable to job performance.

f. Upon their request, RSB allows rehabilitation technology and engineering vendors to conduct seminars in emerging technology and software items at district offices.

g. RSB annually supports staff attendance at conferences, webinars and seminars to the extent possible in order to broaden the scope of knowledge available to the staff. Some examples that we have attended or plan to attend include:

- Independent Living Summit Conference

- Missouri Assistive Technology Power-Up Conference

- Missouri Association for Career and Technical Education

- Missouri Rehabilitation Association Conference

- Show-Me Summit on Aging

- National Council on Rehabilitation Education Conference

- RSA National Employment Conference

- Ticket to Work Employment Network Opportunity Conference

- Association of Rehabilitation and Education Conference

- APSE-MO Employment Summit

- Employment Services

- AER MO Chapter fall meeting and training

- Plan for Achieving Self-Support/Pass

- SSI Incentives

- SSA Disability Work Support

- Disability, Basic Eligibility and Entitlement Factors

- Impact of Wages, Self-Employment on Benefits

- Rethinking Vocational Counseling

- Dual Diagnosis, Working with Consumers with Intellectual & Mental Issues

- CSA VR/NCSAB national meetings and conferences

- RSA hosted and sponsored national conferences

- National Federation of the Blind annual state conference

- Missouri Council of the Blind annual state conference

h. RSB receives many periodicals regarding rehabilitation subjects. All publications are available to staff upon request, including:

- “The Vendorscope”, a publication of the Randolph-Sheppard Vendors of America

- Journal of Visual Impairment and Blindness

- Publications of the American Foundation for the Blind

- Publications of the National Federation of the Blind

- Publications of the American Council of the Blind

- Publications of RRTC’s throughout the country

 

Ensuring that All Designated State Unit Personnel Receive Appropriate and Adequate Training

RSB utilizes staff with expertise in other languages and other modes of communication to work with clients with special communications needs in their district as needed. RSB has five bi-lingual staff, including Spanish, Romanian, Hindi, Urdu, Punjabi, Bengali and Arabic speakers. More frequently, when this expertise is needed it is secured from family members or purchased from a third party. RSB subscribes to a telephone service called Language Select, through which interpreters can be connected with RSB staff and clients to facilitate verbal communication. RSB provides sign language interpreters for all public meetings, hearings and forums upon request. TDD service is available at all RSB offices, either through on-site equipment or through Relay Missouri, a service of Missouri’s Office of Administration.

RSB has the capability internally and through the Braille and Narration Center at the Missouri State Prison to produce information in accessible media for staff and clients, including Braille, large print, audio tape and electronic formats. All information disseminated by the agency to staff with disabilities, as well as clients, is available in accessible media.

 

Coordinating the Comprehensive System of Personnel Development with Personnel Development under IDEA

a. HB401, signed into state law in 1999 created a Blind Student Task Force to advise the Department of Elementary and Secondary Education (DESE) on issues pertaining to children who are blind or visually impaired. RSB has appointment authority for one position on the Task Force.

b. RSB has conducted training in conjunction with DESE in transition and is part of a cooperative agreement with DESE and DVR to ensure the full participation of students with visual disabilities in high school vocational education programs and experiences.

c. MSU operates the only graduate education program for Teachers of the Visually Impaired in the state, and RSB continues negotiations with the Visually Impaired Programs professor to assist in recruitment of qualified Orientation and Mobility personnel as well as to further professional development opportunities for current staff.

RSB and DVR have developed and implemented a memorandum of understanding (MOU) with all institutions of higher education (IHEs) in the state. This MOU outlines each entity’s responsibilities in the delivery of adaptive equipment and technological aids and appliances for students with disabilities in colleges and universities throughout the state.

This screen was last updated on Jun 27 2011 1:44PM by Keith Roderick

Provide an assessment of the rehabilitation needs of individuals with disabilities residing within the state, particularly the vocational rehabilitation services needs of:

  • individuals with most significant disabilities, including their need for supported employment services;
  • individuals with disabilities who are minorities;
  • individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program; and
  • individuals with disabilities served through other components of the statewide workforce investment system.

Identify the need to establish, develop, or improve community rehabilitation programs within the state.

Comprehensive Statewide Assessment of Rehabilitation Needs Jointly Conducted by the State Rehabilitation Council and Rehabilitation Services for the Blind

Rehabilitation Services for the Blind (RSB) and the State Rehabilitation Council for the Blind (SRC) conducted a comprehensive statewide assessment of rehabilitation needs during FY 2009. This needs assessment was done solely during FY 2009 including data from 2006, 2007, and 2008; however, the State Rehabilitation Council for the Blind and RSB have agreed that the effort needs to be ongoing and conducted annually, with a triennial summary effort. The analysis conducted during FY 2011 included some of the following data sets from the state of Missouri:

1. Recipients of Blind Pension and Supplemental Aid for the Blind

2. Recipients of SSI/SSDI

3. Vocational Rehabilitation service cases

4. Independent Living Rehabilitation (including IL for Older Blind) cases

5. Prevention of Blindness cases

6. Children reported eligible for the American Printing House for the Blind quota registration program

7. Additional fractional data sets from various sources include: the Annual Reports of the SRC and results of the VR Client Satisfaction Survey performed by the SRC, quarterly public hearings held throughout the state in conjunction with the quarterly SRC meetings, Participation and presentations at the annual statewide conventions held by the two major consumer groups in Missouri Council of the Blind and National federation of the Blind, analysis of Federal Standards and Indicators, Quality Assurance case reviews, quarterly reviews of case management data, analysis of feedback from due process hearings and mediations, US census data, and American Community Survey data.

A. Results of the Analysis of Data Sets:

During the period of this analysis, the following numbers of persons with visual disabilities were reported:

1. Blind Pension/Supplemental Aid for the Blind: 4618 for 2010 (3419 on BP plus 1199 on SAB

(Note: Requires vision loss beyond legal blindness)

2. SSI/SSDI: 477.58 (Note: Average per month receiving services from the DSA in the form of food stamps, TANF, and child care.)

3. VR Cases: 2088VR cases total served FFY 2010

(Note: Sometimes eligible with less than legal blindness)

4. IL Cases (including OBS): 1820 IL/OIB cases total served FFY 2010

(Note: Sometimes eligible with less than legal blindness)

5. POB Cases: 518 (number of open cases on 6/30/11 (308) plus number closed successfully (159).

(Note: Sometimes eligible with less than legal blindness)

6. APH Eligible Children (21 years of age and under): 1270 APH registered pupils as of January 5,2010 (Note: Requires legal blindness)

7. Self employment rate in FFY 2010 13.86%, an increase of 2.96% from FFY 2009

B. Rehabilitation Needs of Individuals Residing Within the State:

1. Individuals with the most significant disabilities including Supported Employment (SE):

(A) RSB and the SRC have concluded that the blindness-specific rehabilitation service needs for blind and visually impaired clients are orientation and mobility, communications, computer literacy, assistive technology and activities of daily living. Supported employment needs are similar, however with the addition of personnel qualified to work with visually impaired supported employment clients in performing assessment, job development, job coaching and extended supports. RSB provides much blindness-specific training through the use of its Rehabilitation Teachers and contracted Community Rehabilitation Programs. SE providers are contracted to provide SE and Short Term Community Employment Services for those client eligible for SE services.

(B) Consideration of the numbers of clients served in the various programs listed above that fall into the categories of Most Significantly Disabled or Supported Employment-eligible without the need to revert to an order of selection, waiting list or financial qualifications, supports the concept that the service needs of most significantly disabled and SE clients are being met. This belief is born out by analysis of the SRC’s VR Client Satisfaction Survey for FFY 2010, which specifies 90% of the client’s who returned the survey report satisfaction with the choices of services available from RSB were sufficient to meet their rehabilitation needs. The fact that RSB contracts with three community rehabilitation programs offering comprehensive personal vocational adjustment services, none of which have a waiting list, also supports the concept that services are available to meet the demand for blindness-specific services in the state. RSB has nearly completed a major revision and update of the contract with Helen Keller Center for comprehensive personal and vocational adjustment services for individuals who are deaf/ blind. According to the Helen Keller Center National Registry, Missouri currently has 275 people identified and another 100 people whose address has changed and no current contact information is available. Finally, RSB maintains contracts with 16 Community Rehabilitation Providers offering community employment services and Supported Employment Services to the most significantly disabled population.. The low usage level of SE services, 31 during FY 2010 and 27 in FFY 2011 YTD, despite the relatively large number of SESPs suggests that the demand for SE services has been met.

2. Individuals with Disabilities Who are Minorities and Individuals with Disabilities Who have been Unserved or Underserved:

(A) Service rates for clients with disabilities who are also members of identified minority groups or that have traditionally been unserved or underserved have been very good compared to the statistical base. RSB’s service rate for these clients consistently exceeds the accepted norm of 1.5 times their prevalence in the affected population, with most measurements in the 20+ percent range, while Missouri’s minority population is 15.9%. Percent of Missouri population for 2010 reporting Black/African American alone is 11.6%. Percent of total served in the RSB vocation program reporting Black/African American in 2010 is 11.7%. Percent of successful closures in 2010 among this population is 17.6%. Percent of Missouri population for 2010 reporting Hispanic or Latino origin is 3.5%. Percent of total served in the RSB vocational program reporting Hispanic or Latino origin was slightly less than 1%. Percent of successful closures in 2010 among this population is also slightly less than 1%. Women have fared well under RSB’s policies, with 47% of the 20 10 closure cohort of employment closures achieved by women and 48% of total served in 2010 were women. Minorities fared well in earnings at closure, with average weekly earnings for minorities almost exactly duplicating that of non-minorities. These results generally support the concept that RSB’s services for individuals who are minorities and from unserved and underserved populations satisfy their vocational rehabilitation needs. Data does indicate the need to remain vigilant regarding outreach efforts to the Hispanic or Latino population. RSB has nearly completed data conversion to the electronic fiscal and case management system, system 7. It is anticipated internal data extraction will be much improved and reliable enhancing demographic segment profiles.

(B) RSB and the SRC have undertaken a survey to better identify the population of individuals with disabilities who are minorities or who have been unserved or underserved. Beginning in May, 2009 a statewide survey is being conducted of all community contacts known to RSB’s district offices to determine the extent of rehabilitation service needs known to these community contacts, the numbers of individuals with service needs and the availability of services through other means that might satisfy those needs. A database was compiled from each district of addresses for the community contacts. Those contacts include health care professionals, educators, community leaders, civic, religious, charity and other groups who routinely come into contact with individuals with disabilities who are minorities or are from unserved/underserved populations. Analysis of the results of the survey is expected to pinpoint what service needs commonly exist within this population, how those service needs are currently being met and what needs remain unmet. RSB can then make programmatic changes to ensure that the service needs of this population are included in ongoing planning and policy efforts. It is anticipated that the survey will yield data that can be included in the ongoing analysis of comprehensive rehabilitation needs during the 4th Quarter, FFY 2009 and reported as part of the triennial assessment of rehabilitation needs.

3. Individuals with Disabilities Served Through Other Components of the Statewide Workforce Investment System:

(A) RSB is partnered with the Division of Workforce Development (DWD) and provides training and support to the One-Stops throughout Missouri. During the past two fiscal years, DWD has not published any data concerning the prevalence of disability to their partner agencies, while they pursued a grant to provide them with Disability Navigators who will be assigned to each Workforce Area to oversee accessibility needs within their assigned area of operations. Funding for the Disability Navigator program ended. Some of the One Stops have continued funding the Disability Navigators and some have eliminated the position. RSB remains committed to providing training and support to the One-Stops through counselor visits, District Supervisor visits and on-demand training for staff in the One-Stops on such wide topics as accessibility, the RSB referral process and the use of assistive technology in meeting clients’ employment needs.

C. Assessment Of the Need To Establish, Develop, Or Improve Community Rehabilitation Programs Within The State

RSB considers the current programs for community rehabilitation within the state as being sufficient to meet the current need. This sufficiency is supported by the fact that RSB contracts for services with 16 Supported Employment Service and Short Term Community Employment Providers., as well as the use of 3 contracted Community Rehabilitation Programs (CRPs) for personal and vocational adjustment to blindness training. There has been no waiting list at any of the CRPs or SESPs in the past year of operation, nor is one envisioned at this time. Two new contract Community Employment Service Providers were added in FFY 2011, covering the geographic area of the Kansas City District Offices. During the calendar years 2010/2011 RSB has been in the process of revisions and significant updates to all the contracts for services including: employment services, evaluation services, augmentative skills training, rehabilitation engineering, and Comprehensive Personal and Vocational Adjustment services. RSB has nearly completed an updated contract for categorical comprehensive vocational and personal adjustment services for deaf/blind offered through the Helen Keller Center.

This screen was last updated on Jun 25 2011 9:52AM by Keith Roderick

The number of individuals in the State who will be eligible for services under this State Plan is estimated to be 2100.

•The number of individuals who will receive services with funds provided under Part B of Title I of the Act is estimated to be 2088

•The number of individuals who will receive services with funds provided under Part B of Title VI of the Act is estimated to be 31

•The total cost of services to individuals eligible to receive them under this State Plan is estimated to be $10,000,000

Rehabilitation Services for the Blind is not under an order of selection.

Category Title I or Title VI Estimated Funds Estimated Number to be Served Average Cost of Services
0
Totals   $0 0

This screen was last updated on Jun 25 2011 9:52AM by Keith Roderick

The goals and priorities are based on the comprehensive statewide assessment, on requirements related to the performance standards and indicators, and on other information about the state agency. (See section 101(a)(15)(C) of the Act.) This attachment should be updated when there are material changes in the information that require the description to be amended.

  • Identify if the goals and priorities were jointly developed and agreed to by the state VR agency and the State Rehabilitation Council, if the state has a council.
  • Identify if the state VR agency and the State Rehabilitation Council, if the state has such a council, jointly reviewed the goals and priorities and jointly agreed to any revisions.
  • Identify the goals and priorities in carrying out the vocational rehabilitation and supported employment programs.
  • Ensure that the goals and priorities are based on an analysis of the following areas:
    • the most recent comprehensive statewide assessment, including any updates;
    • the performance of the state on standards and indicators; and
    • other available information on the operation and effectiveness of the VR program, including any reports received from the State Rehabilitation Council and findings and recommendations from monitoring activities conducted under section 107.

STATE’S GOALS AND PRIORITIES

The following goals were jointly developed and agreed to by Rehabilitation Services for the Blind and the State Rehabilitation Council for the Blind following review of the comprehensive needs assessment referenced in Attachment 4.11(a). Additionally, consideration of RSB’s performance on the Standards and Indicators as required by the regulations implementing the Rehabilitation Act of 1973, as amended in 1998 led to the adoption of Goal #5, regarding increased ethnic/racial minority participation in the VR program. The goals appear in their order of priority.

Goal #1 – Improve the rehabilitation rate for those with the most significant disabilities to 70.9% (from 70.34% in FY 2010) through an increase in use of the Supported Employment Program (defined by individuals with serious disabilities resulting in 3 or more functional limitations and unemployed at the time of application)

Goal #2 - Increase the number of integrated employment outcomes by 1% based on age at eligibility (from 250 in FY 2010) through the use of Transition services

Goal #3 - Increase the rehabilitation rate for applicants who are unemployed at application to 70.9% (from 70.34% in FY 2010)

Goal #4 - Increase the number of applications by 4% annually (from 540 in FY 2010) through targeted outreach activities

Goal #5 – Increase to a minimum of 100 individuals representing an ethnic/racial minority population exiting the Vocational Rehabilitation Program after receiving services (from 98 in 2010)

This screen was last updated on Jun 25 2011 10:05AM by Keith Roderick

  • Identify the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services.
  • Identify the justification for the order.
  • Identify the service and outcome goals.
  • Identify the time within which these goals may be achieved for individuals in each priority category within the order.
  • Describe how individuals with the most significant disabilities are selected for services before all other individuals with disabilities.

This agency is not implementing an Order of Selection.

This screen was last updated on Jun 30 2009 2:47PM by samomerrickm

Specify the state's goals and priorities with respect to the distribution of funds received under section 622 of the Act for the provision of supported employment services.

RSB provides Supported Employment services through the use of contracted Supported Employment Service Providers (SESPs) located throughout the state. Services which may be purchased from SESPs include job development, task analysis, and time-limited individual and group job coaching. Title VI, Part B funds will only be used to purchase services through the contracted providers following evaluation identifying the client as being eligible for and in need of supported employment services. RSB will augment Title VI, Part B funds once those funds are exhausted.

RSB’s supported employment performance level of total closures in an integrated setting is recorded at .75% for FFY 2010 and .7% for FY 2009, below the 3% national average recorded in the RSA MIS system for the same population. 21 clients with goals of supported employment had their cases carried over into FFY 2011. During FFY 2011 to date one client has developed a supported employment goal. No clients have been closed successfully and 1 closed unsuccessful in supported employment during FFY 2011 to date. Total Title VI Part B expenditures for this time period have been $9924.

As the result of a review of RSB’s performance on Standards and Indicators, as well as an evaluation of outcomes of and service provision to consumers with the most significant disabilities, RSB has developed a goal to increase the utilization of supported employment program. During FY1999, RSB had a total of 29 SESPs compared to the current listing of 16. During that same year, 29 clients received supported employment services, compared to three and seven during FY 2007 and FY 2008. For those reasons, RSB has adopted the following goal and strategies pertaining to the use of supported employment:

Goal: Improve the rehabilitation rate for those with the most significant disabilities to 70.9% (from 70.34% in FY 2010) through an increase in use of the Supported Employment Program (defined by individuals with serious disabilities resulting in 3 or more functional limitations and unemployed at the time of application):

*Contract with vendors to ensure that every district will have access to local vendors who provide Supported Employment services and community based employment services for blind and visually impaired

*Provide training to all vocational counseling staff and all new hires in the vocational counseling position in the assessment to determine eligibility and priority for services and the comprehensive assessment process including consideration of supported employment as an appropriate rehabilitation objective for individuals for whom integrated competitive employment has not traditionally occurred

*Ensure District Supervisors and Vocational Rehabilitation Counselors are trained on monitoring/supporting the appropriate use of SE services, including the use of Short-Term Community-Based Employment Services (STCES) as an alternative training modality and placement strategy

*Generate a blindness-specific performance based evaluation and monitoring procedure for the SE and community-based vendors and create a best practice model to share

A list of the contracted Supported Employment Service Providers and their locations are listed below:

•ACT, Columbia, Missouri

•Alphapointe Association for the Blind, Kansas City, Missouri

•Next Steps for Life, Barnhart, Missouri

•Job Point, Columbia, Missouri

•Alternative Opportunities Employment Services, Springfield, Missouri

•Children’s Therapy Center, Inc., Sedalia, Missouri

•Choices for People Center, Rolla, Missouri

•Community Employment, Springfield, Missouri

•Community Living, Inc., St. Charles, Missouri

•Community Options, Chillicothe, Missouri

•Independence Center, St. Louis, Missouri

•JESS (Jobs & Employment Support Services), St. Louis, Missouri

•Learning Opportunities/Quality Works, Inc., Monroe City, Missouri

•Metropolitan Employment & Rehabilitation Services, St. Louis, Missouri

•United Cerebral Palsy of NW Missouri (UCP), St. Joseph, Missouri

•Unlimited Opportunities, Inc., Boonville, Missouri

This screen was last updated on Jun 25 2011 10:11AM by Keith Roderick

This attachment should include required strategies and how the agency will use these strategies to achieve its goals and priorities, support innovation and expansion activities, and overcome any barriers to accessing the vocational rehabilitation and the supported employment programs. (See sections 101(a)(15)(D) and (18)(B) of the Act and Section 427 of the General Education Provisions Act (GEPA)).

Describe the methods to be used to expand and improve services to individuals with disabilities.

Identify how a broad range of assistive technology services and assistive technology devices will be provided to individuals with disabilities at each stage of the rehabilitation process; and describe how assistive technology services and devices will be provided to individuals with disabilities on a statewide basis.

Identify what outreach procedures will be used to identify and serve individuals with disabilities who are minorities, including those with the most significant disabilities; and what outreach procedures will be used to identify and serve individuals with disabilities who have been unserved or underserved by the VR program.

If applicable, identify plans for establishing, developing, or improving community rehabilitation programs within the state.

Describe strategies to improve the performance of the state with respect to the evaluation standards and performance indicators.

Describe strategies for assisting other components of the statewide workforce investment system in assisting individuals with disabilities.

Describe how the agency's strategies will be used to:

  • achieve goals and priorities identified in Attachment 4.11(c)(1);
  • support innovation and expansion activities; and
  • overcome identified barriers relating to equitable access to and participation of individuals with disabilities in the state Vocational Rehabilitation Services Program and the state Supported Employment Services Program.

STATE’S STRATEGIES AND USE OF TITLE I FUNDS FOR INNOVATION AND EXPANSION ACTIVITIES

I. STATE STRATEGIES:

The strategies to achieve goals and priorities identified in Attachment 4.11(c)(1) were jointly developed and agreed to by Rehabilitation Services for the Blind (RSB) and the State Rehabilitation Council for the Blind (SRC) as follows:

Under Goal #1 – Improve the rehabilitation rate for those with the most significant disabilities to 70.9% (from 70.34% in FY 2010) through an increase in use of the Supported Employment Program (defined by individuals with serious disabilities resulting in 3 or more functional limitations and unemployed at the time of application):

*Contract with vendors to ensure that every district will have access to local vendors who provide Supported Employment services and community based employment services for blind and visually impaired

*Provide training to all vocational counseling staff and all new hires in the vocational counseling position in the assessment to determine eligibility and priority for services and the comprehensive assessment process including consideration of supported employment as an appropriate rehabilitation objective for individuals for whom integrated competitive employment has not traditionally occurred

*Ensure District Supervisors and Vocational Rehabilitation Counselors are trained on monitoring/supporting the appropriate use of SE services, including the use of Short-Term Community-Based Employment Services (STCES) as an alternative training modality and placement strategy

*Generate a blindness-specific performance based evaluation and monitoring procedure for the SE and community-based vendors and create a best practice model to share

Under Goal #2 - Increase the number of integrated competitive employment outcomes by 1% based on age at eligibility (from 250 in FY 2010) through the use of Transition services:

* Utilize a focus group to develop and present a Transition Services Resource guide for district Supervisors and Vocational Rehabilitation Counselors

Under Goal #3 - Increase the rehabilitation rate for applicants who are unemployed at application to 70.9% (from 70.34% in FY 2010):

*Ensure District Supervisors and Vocational Rehabilitation Counseling staff are trained in motivational interviewing and empowerment through informed choice model for more appropriate vocational goal selection and emphasize a more pro-active role for VRCs in job development for clients in this category

*Correlate services to outcome in the identified population and develop a best practice model.

*Continue to emphasize increased use of low-incidence strategies for job development/ placement. These can include: contracted development/placement, Work Experience, OJT, SE, STCES, paid/unpaid internships, self-employment, employment partnerships, extended employment leading to competitive employment, etc.

*Institute a milestone payment process for assessment/job development/placement activities in the STCES contract

Under Goal #4 - Increase the number of applications by 4% annually (from 540 in FY 2010) through targeted outreach activities:

*Require each district office to develop and implement outreach activities designed to identify individuals in need of RSB services, including the steps the district will take to gain access to those individuals and educate them about RSB service offerings

*Develop a centralized statewide outreach strategy designed to access centers of influence that overlap district boundaries or have a statewide reach

Under Goal #5 – Increase to a minimum of 100 individuals representing an ethnic/racial minority population exiting the Vocational Rehabilitation Program after receiving services (from 98 in 2010):

*Analyze the data set of individuals from ethnic/minority populations who have entered into a service status toward identification of root causes and possible solutions to the number served

II. STRATEGIES TO BE USED TO EXPAND AND IMPROVE SERVICES TO INDIVIDUALS WITH DISABILITIES:

All of the strategies in Attachment 4.11(d) will be used to improve services to individuals in FY 2012. Specific strategies used to "expand" services for individuals with disabilities and support innovation and expansion activities are listed as follows:

•Expanding the use of Supported Employment by increasing the number of vendors, training staff to more appropriately use Supported Employment and improving the vendors’ capacity to serve blind and visually impaired clients through RSB-provided materials

•Improving the services provided to clients who are unemployed when they enter the VR system through improved assessment, employment goal development and use of innovative strategies for job development and placement

III. STRATEGIES DESCRIBING HOW A BROAD RANGE OF ASSISTIVE TECHNOLOGY SERVICES AND ASSISTIVE TECHNOLOGY DEVICES WILL BE PROVIDED TO INDIVIDUALS WITH DISABILITIES AT EACH STAGE OF THE REHABILITATION PROCESS:

RSB serves only blind and visually impaired consumers, so assistive technology services and devices are provided in almost every VR case. Although not specifically listed as technology related, strategies undertaken in increasing services to the transition population, as well as to the group of clients who are unemployed at entry into the VR system, rely heavily on planned strategies and activities aimed at improving RSB’s performance at assessing clients’ assistive technology needs as they relate to the access, storage and retrieval of print information. Improved delivery of assistive technology services through these strategies will result in increased performance in the areas identified by RSB as priorities for FY 2012 and beyond.

IV. STRATEGIES DESCRIBING HOW ASSISTIVE TECHNOLOGY SERVICES AND DEVICES WILL BE PROVIDED TO INDIVIDUALS WITH DISABILITIES ON A STATEWIDE BASIS:

See the above strategies on assistive technology. RSB uses these same strategies to serve individuals receiving assistive technology devices and services on a statewide basis.

V. OUTREACH PROCEDURES TO IDENTIFY AND SERVE INDIVIDUALS WITH DISABILITIES WHO ARE MINORITIES, INCLUDING THOSE WITH THE MOST SIGNIFICANT DISABILITIES:

Specific strategies that will be used to reduce cultural barriers and identify and serve individuals with disabilities who are minorities include:

•Requiring case finding activities for all staff, including those who serve areas with large minority population.

•Requiring district offices to create and implement outreach plans to locate, gain access to and serve minority populations

•Work together with partner agencies to develop best practices for recruiting staff from minority populations or from groups with an awareness of minority population needs and issues in order to increase RSB’s success in outreach to minority communities

VI. STRATEGIES TO IDENTIFY AND SERVE INDIVIDUALS WITH DISABILITIES WHO HAVE BEEN UNSERVED OR UNDERSERVED BY THE VR PROGRAM:

See above strategies regarding individuals with disabilities who are minorities. These same strategies will be used to identify and serve individuals in unserved or underserved populations. Additionally, RSB will:

• Improve the identification of and service to unserved or underserved populations through an increase in the number and quality of vendors to serve that population and training of staff in identification and development of appropriate service plans for clients from that population

• Improve the identification of and service to the transition population through revisions in policy and process that target services to that population

VII. STRATEGIES FOR IMPROVING COMMUNITY REHABILITATION PROGRAMS:

Specific strategies that will be used to improve community rehabilitation programs include:

•Increase the number of community rehabilitation programs contracted to provide Supported Employment and Short Term Community-Based Employment Services

•Providing staff development materials to assist the CRPs in training staff to work with blind and visually impaired clients

VIII. STRATEGIES TO IMPROVE THE PERFORMANCE OF THE STATE WITH RESPECT TO THE EVALUATION STANDARDS AND PERFORMANCE INDICATORS:

Specific strategies that will be used to improve performance on standards and indicators include:

•Increasing the availability of Supported Employment services and community based employment services for blind and visually impaired to improve performance on Indicators 1.1, 1.2, 1.3 and 1.6 through increased employment closures of clients who are unemployed upon entering VR services

•Improving the identification of and service to Transition-eligible students, resulting in improvements in RSB’s performance on Indicators 1.1, 1.2 and 1.6

•Improving the identification of and service to the unserved and underserved populations, including minorities and most significantly disabled individuals, with resultant improvements in performance on Indicators 1.1, 1.2, 1.6 and 2.1

IX. STRATEGIES FOR ASSISTING OTHER COMPONENTS OF THE STATEWIDE WORKFORCE INVESTMENT SYSTEM ASSIST PERSONS WITH DISABILITIES:

The strategy of requiring staff to undertake specific case finding activities will increase RSB’s visibility in the workforce investment system. Specific work-plans for each district office will include on-going contacts with workforce partners to publicize RSB’s available services to individuals, as well as emphasis on RSB’s role as a resource to workforce partners in accommodation and other disability-related issues.

X. HOW RSB USES STRATEGIES TO ACHIEVE GOALS AND PRIORITIES IDENTIFIED IN STATE PLAN ATTACHMENT 4.11(C)(1):

Each of the strategies identified in this section has been selected to improve RSB’s performance in one or more of the five stated goals. Publication of this plan to staff and the public, along with monitoring of the implementation of the plan by RSB executive and supervisory staff will ensure that the strategies are widely distributed, have the greatest opportunity for input from stakeholders and are accepted as strategic components to the improvement of services to RSB clients.

XI. HOW RSB USES STRATEGIES TO SUPPORT INNOVATION AND EXPANSION ACTIVITIES:

The activities identified for funding to support innovation and expansion is drawn directly from the strategies discussed in II – IX above. Primary emphasis in use of funds reserved for use in innovation and expansion activities is given to staff training and increased case service costs of these activities.

XII. HOW RSB USES STRATEGIES TO OVERCOME IDENTIFIED BARRIERS RELATING TO EQUITABLE ACCESS TO AND PARTICIPATION OF INDIVIDUALS WITH DISABILITIES IN THE STATE VOCATIONAL REHABILITATION SERVICES PROGRAM AND THE STATE SUPPORTED EMPLOYMENT SERVICES PROGRAM?

Specific strategies have been developed to assist with identification of and services to persons with barriers to equitable access to and participation in the VR and Supported Employment programs, including minority populations, other unserved or underserved populations, and persons with the most significant disabilities. These strategies are outlined in items V and VI above.

XIII. USE OF TITLE I FUNDS TO SUPPORT INNOVATION AND EXPANSION ACTIVITIES

RSB has reserved $130,000 of the funds allotted under Section 110 to support the strategies in this attachment as indicated above to expand and improve the provision of vocational rehabilitation services, particularly for individuals with the most significant disabilities, to overcome barriers relating to equitable access to and participation of individuals with disabilities in the Title I Program of Vocational Rehabilitation and the Title VI Part B Program of Supported Employment. Of that amount, $15,000 is reserved for training related to the use of Supported Employment, $10,000 for implementation of new transition policies/processes, $65,000 for costs incurred to support training and increased case service cost for clients who are unemployed at time of application, $20,000 in support of travel and expenses related to the implementation of the new electronic case management system, and $20,000 for increased travel in support of case finding activities.

 

This screen was last updated on Jun 25 2011 10:47AM by Keith Roderick

Vocational Rehabilitation (VR) and Supported Employment (SE) Goals

EVALUATION AND REPORTS OF PROGRESS IN ACHIEVING IDENTIFIED GOALS AND PRIORITIES AND USE OF TITLE 1 FUNDS FOR INNOVATION AND EXPANSION ACTIVITIES

Evaluation of performance on Rehabilitation Services for the Blind (RSB) goals for FFY 2010 is provided below. Additional evaluative information may be found in the State Rehabilitation Council’s (SRC) FFY 2010 Annual Report previously submitted.

Goal #1 – Improve the rehabilitation rate for those with the most significant disabilities to 69% (from 65.3% in FY 2008) through an increase in use of the Supported Employment Program

This category is defined as those RSB clients unemployed at the time of application for whom integrated competitive employment has not occurred or been intermittent and traditional vocational rehabilitation services have not been successful due to severe physical or mental impairment that seriously limits three or more functional capacities.

31 clients were provided services through the Supported Employment Program during FFY 2010, compared to seven served during FFY 2007. This represents 343% increase since the inception of this goal from FFY 2007. 27 clients have been provided services through the Supported employment program during FFY 2011 representing a 286% increase year-to-date.

The rehabilitation rate chosen for a baseline measurement for this goal was applied to the FFY 2008 population. RSB’s rehabilitation rate for this category of client was 70.34% in FFY 2010. The rehabilitation rate for those with the most significant disability is an important goal in light of the percent of job retention cases. RSB has determined to keep this goal and increase the rehabilitation rate to 70.9%.

Progress toward achievement of this goal is within the planned timelines. Many of the strategies scheduled to take place in FY 2011 will be carried over into FY 2012. Since this goal’s adoption in 2007, progress achieved on implementation of the various strategies includes:

*Contract with vendors to ensure that every district will have access to local vendors who provide Supported Employment services and community based employment services for blind and visually impaired

Progress: This strategy is ongoing. RSB decreased the number of contracted Supported Employment Service Providers from 18 in FFY 2010 to 16 in FY 2011. Several vendors provide coverage across multiple district offices. Although the overall number of Supported Employment Service Providers decreased one new vendor was obtained, Alphapointe Association for the Blind. Alphapointe brings a long history of partnership with RSB as well as expertise in providing rehabilitation services including vocational rehabilitation services for the blind and visually impaired. Alphapointe provides services in the geographic areas covered by both the Kansas City South and Kansas City North District offices. In addition RSB staff has continued to strengthen the relationship between RSB and vendors such as Community Employment Incorporated. RSB intends to continue work on this strategy upon completion and revision of the Supported Employment contracts during FFY 2011/2012. Each district office and corresponding Supported Employment Service Providers is listed below:

• Kansas City North: o Alphapointe Association for the Blind o Community Options o Community Employment Inc. o Learning Opportunities Quality Works, o United Cerebral Palsy of NW Missouri

• Kansas City South: o Children’s Therapy Center-CHS Jobs o Community Employment Inc. o Alphapointe Association for the Blind

• Mid-Missouri: o ACT Center o Children’s Therapy Center-CHS Jobs o Choices for People Center o Job Point o Learning Opportunities and Quality Works o Unlimited Opportunities

• Southwest: o Alternative Opportunities, Inc. o Community Employment Inc.

• St. Louis North: o Community Living, Inc. o Independence Center o Jobs & Employment Support Services o Job Point o Metropolitan Employment & Rehabilitation Services

• St. Louis South: o Next Steps for Life o Choices for People Center o Community Living, Inc. o Independence Center o Jobs & Employment Support Services o Metropolitan Employment & Rehabilitation Services

• Southeast: o Choices for People Center o Learning Opportunities Quality Works

* Update and publish the SE Guidelines policy document to reflect current practice and process for the use of SE program

Progress: This strategy is complete. A draft of the Supported Employment Guidelines policy document was sent back for further development. RSB decided to continue with current guidelines which remain consistent with regulations regarding the provision of Supported Employment Services.

*Provide training to all vocational counseling staff and all new hires in the vocational counseling position in the comprehensive assessment including consideration of supported employment as an appropriate rehabilitation objective

Progress: The development of a functional assessment, Eligibility and Comprehensive Vocational Assessment inventory as part of the electronic case management system due for implementation during FY 2011 is complete. Use of this inventory through RSB’s electronic case management system allows Vocational Rehabilitation Counselors to determine the significance of disabilities. Training on this assessment and the appropriate use of supported employment was provided in FY 2011 for all counseling staff.

*Provide training to District Supervisors on monitoring/supporting the appropriate use of SE services, including the use of Short-Term Community-Based Employment Services (STCES) as an alternative training modality and placement strategy

Progress: RSB has established a quality management goal for implementation at the end of the summer of FY2011. Training for District Supervisors on the use of Supported Employment/STCES services will be provided upon the adoption of the new Quality Management initiative.

*Generate a blindness-specific performance based evaluation and monitoring procedure for the SE and community-based vendors and create a best practice model to share

Progress: RSB intends to continue work on this strategy upon completion and adoption of the Quality Management initiative to be implemented summer FY 2011. RSB continues work on revisions to the supported employment contract.

*Create and publish a comprehensive listing of available resources and programs that may provide extended supports funding to the blind population, including self-funding through Plans for Achievement of Self-Support (PASS)/ Impairment Related Work Expenses (IRWE), community supports, employer supports and civic organizations

Progress: This strategy had been modified to concentrate on training in accessing Pass/IWRE/and other extended supports from organizations that provide appropriate technical support and training for district office staff. Towards that goal RSB staff have attended and served on a panel for the Association for Persons in Supported Employment (APSE). RSB’s Job Developer and VRC staff have participated in training for SSI Work Incentives and SSA Work Supports. Other training provided includes training in Plan for Achieving Self Support (PASS), Motivational Interviewing techniques and Disability, Basic Eligibility and Entitlement Factors.

Goal #2 Increase the number of employment outcomes by 1% (from 265 in FY 2008) through the use of Transition services:

During FFY 2010, RSB received 87 referrals of students who meet the criteria for transition services under the VR program; 93 were opened during FFY 2009, 82 were opened during FFY 2008 and only 47 were opened during FFY 2007. Clients who came to RSB as students achieved 28 employment outcomes during FY 2010, compared to 31 in FFY 2009, 35 in FFY 2008 and 33 in FFY 2007. The number of students who exited the VR program status 28 without employment was 15 FFY 2007, 18 in FFY 2008, 10 in FFY 2009, and 10 in FFY 2010. Overall, RSB closed 267 cases in successful employment in FFY 2010, a .3% increase in closures following a decrease in transition case openings. A significant number of transition cases select vocational goals requiring higher education. RSB intends to determine whether a sufficient amount of time for tracking the effectiveness of strategies for transition cases moving into higher education has elapsed.

Progress toward achievement of this goal is within the planned timelines. Many of the strategies have been scheduled to continue into FY 2011 and new strategies developed for FFY 2012. Data will continue to be tracked to determine the success of this goal and its attendant activities.

Progress achieved on implementation of the various strategies of Goal #2 to date includes:

*Develop transition services policy that specifically addresses:

Counselor involvement in addressing critical barriers to post school activities for individuals who are blind or visually impaired. Examples of these barriers include: lack of knowledge of the world of work and lack of knowledge about self relative to marketable work skills. These barriers would be reduced or eliminated through use of subsidized or paid work experiences, computer access skills, and skills of blindness, including interpersonal/social skills

Development of guidance defining appropriate and specific services to be provided by RSB during transition including most effective practices

Progress: This strategy is complete. The new Transition Policy for Vocational Rehabilitation was developed, reviewed and its adoption was supported by the State Rehabilitation Council for the Blind. Implementation of the new policy took place during the 2nd Quarter, FY 2009 following training for all staff with transition responsibilities.

*Develop an inter-agency referral process with Division of Vocational Rehabilitation that will facilitate identification of individuals with visual impairments for referral to the RSB Vocational Rehabilitation Program

Progress: This strategy has been completed with the adoption of the new RSB Children’s Services program policy manual in May, 2008 and implementation of the agency-wide transition policy in 2nd Quarter, FY 2009.

*Implement an identification system to allow transition cases to be initially identified by delivery of any transition service and tracked as such until the case’s ultimate outcome

Progress: This strategy is complete. Imbedded within RSB’s electronic case management system is the capability to identify transition cases based upon age at eligibility. Implementation of the case management system occurred in FY 2010.

Goal #3 Increase the rehabilitation rate for applicants who are unemployed at application to 69% (from 65.3% in FY 2008):

Progress: Rehabilitation rates, including those for clients who were unemployed at time of application, are now a primary focus of quarterly management meetings, with results presented and discussed by district. All other strategies identified under Goal #3 are planned for development/action during FY 2011.

The client cohort originally chosen for a baseline measurement for this goal was applied to the FY 2006 and FY 2007 population. In FY 2006, RSB achieved a rehabilitation rate for these clients of 64%. The rehabilitation rate for the same client cohort climbed to 73% during FY 2007, seemingly meeting the measurement criteria for improvement; however the rate fell to 65.3% for FY 2008. The rate climbed to 69.9% for FY 2009 and 70.34% for FY 2010.

This goal has been met. RSB has determined that this continues to be an important goal given the importance and national attention to the high unemployment rate of blind and severely visually impaired. RSB has increased the target percentage for the 2011 goal.

*Create procedures to identify all applicants who enter services without employment as a special category

Progress: This strategy has been completed. District supervisors have been instructed to identify and monitor on a monthly basis during case reviews the progress of the rehabilitation process for all individuals who enter the system without employment and have instructed VRC staff to encourage the use low incident strategies such as: supported employment, paid or unpaid community work experience, on-the-job training, etc when determined to be an appropriate placement strategy.

*Institute intensive tracking/monitoring of caseload of unemployed clients by VRCs, supervisory and managerial structure.

Progress: Rehabilitation rates, including those for clients who were unemployed at time of application, continue as a primary focus of quarterly management meetings, with results presented and discussed by district at quarterly meetings. RSB’s electronic case management system has allowed for easier identification and tracking of these cases. These results are shared and discussed at the quarterly meetings.

*Develop a comprehensive process of assessment of soft and hard work skills, (ADL, O&M, social skills, etc.), employment factors as applies to this population.

Progress: This strategy is complete as the counseling staff have received training in the use of the narrative templates referred to as Eligibility and Assessment headers which are designed to guide the counseling staff through a process of documentation of substantial barriers to employment and determination of vocational goal that is consistent with an individuals abilities, capabilities, interests, strengths, priorities, concerns, and informed choice.

*Train vocational counseling staff in an empowerment through informed choice model for more appropriate vocational goal selection and emphasize a more pro-active role for VRCs in job development for clients in this category.

Progress: This strategy is ongoing. RSB staff began training in the use of Motivational Interviewing as an empowerment strategy during FY 2011. Vocational counseling staff continue the use of the narrative Eligibility and Assessment headers as a guided process to gather critical information regarding identified barriers to employment that is consistent with an individual’s abilities, capabilities, strengths, interests, concerns, and informed choice during counselor–client interviews.

*Correlate services to outcome in the identified population and develop a best practice model.

Progress: This strategy is ongoing. Beginning in FY 2011 RSB’s electronic case management system allows staff the capability to correlate services to outcome of an identified population.

*Increase use of low-incidence strategies for job development/ placement. These can include: contracted development/placement, Work Experience, OJT, SE, STCES, paid/unpaid internships, self-employment, employment partnerships, extended employment leading to competitive employment, etc.

Progress: This strategy is ongoing. RSB’s staff have participated in training such as the Impact of Wages, Self-Employment on Benefits. In FFY 2010 RSB served 76 clients through the use of self-employment as a low-incident strategy. RSB will continue to utilize quarterly management meetings to monitor and emphasize the use of low incident strategies for job development/placement. *Institute a milestone payment process for assessment/job development/placement activities in the STCES contract.

Progress: This revision of the Short Term Community Employment Services (STCES) contract has not been completed. Complete revisions of the STCES contract is expected in FY 2012.

*Create a partnership between RSB, a selected SESP and a rehabilitation engineer to develop a training program that will target employers with high-demand positions and an identifiable skill-set that can be provided to clients interested in employment in those positions

Progress: RSB has not yet completed this strategy. Development and action is planned for FY 2012.

Goal #4. Increase the number of applications by 5% annually (from 570 in FY 2008) through targeted outreach activities:

During FFY 2009 RSB received 553 new referrals, compared to 570 in FFY 2008. The number of minority referrals also decreased, with 144 in FFY 2009 vs. 165 in FFY 2008. These results show a decrease in the number of applications of 3%, with a decrease in minority applications of 13%. During FFY 2010 RSB received 540 new referrals including 133 minority referrals. These results show a decrease in the number of applications of 2%, with a corresponding decrease in minority applications of 7.6% for FFY 2010 vs. FFY 2009. FFY 2010 vs. FFY 2008 comparison shows a decrease of 5% in the total number of applications with a corresponding decrease in minority applications of 19%.

RSB’s VR caseloads in FY 2010 averaged 116 cases per counselor versus 78.3 in FY 2007, 79.83 in FY 2008 and 86.3 in FY 2009. The average caseload size varies among individual counselors. This variance has led to the discussion of caseload size and case finding activities at the quarterly supervisory meetings, and the establishment of specific case finding activities that are triggered by the district supervisor when an individual counselor’s caseload size drops below the average established for the district office.

Many of the strategies selected for this measurement have not been implemented for a sufficient length of time to allow for a statistically valid measurement to be taken. This goal was changed to 4% in FFY 2011, and RSB will continue to track this measure to determine the success of this goal over time.

*Establish required case finding activities for all staff

Progress: This strategy is ongoing. RSB has continued to provide information to all offices and counselors on expected case finding activities. RSB receives a database of all new Blind Pension referrals for each county that is disseminated monthly to each office based on counties in the coverage area. RSB has incorporated case finding activities into annual performance appraisals for field staff under specific performance objectives.

*Require each district office to develop and implement outreach activities designed to identify unserved/underserved populations in need of RSB services, including the steps the district will take to gain access to those populations and educate them about RSB service offerings.

Progress: This strategy is ongoing. Each district office has developed and participated in specific outreach activities throughout the FY 2010 RSB staff have presented to consumer groups and schools of ophthalmology, participated in health fairs, administered glaucoma screenings, and served on the Deaf Blind Task Force. In addition RSB has been featured in public service announcements broadcast through television, public radio and print media.

*Develop a centralized statewide outreach strategy designed to access centers of influence that overlap district boundaries or have a statewide reach

Progress: RSB has developed a monthly “Dashboard” designed to monitor selected data on applicants giving RSB’s Executive Management staff up to date data regarding RSB’s applicant rate. RSB has developed a MOU with the Missouri Association of Area Agencies on Aging (AAA’s) to stimulate independent living, employment and full inclusion of older individuals who are blind or visually impaired, expand and enhance services in rural and other unserved and underserved areas.

Goal #5 Increase the number of applications by 5% annually (from 165 in FY 2008) for individuals representing ethnic/racial minorities and unserved/underserved populations

*Require each district office to develop and implement outreach activities designed to identify racial, ethnic, unserved and underserved populations in need of RSB services, including the steps the district will take to gain access to those individuals and educate them about RSB service offerings

Progress: Each district office continues to modify and implement outreach activities designed to identify minority and unserved/underserved populations within their boundaries. The agency will develop an agency wide outreach strategy.

*Develop a centralized statewide outreach strategy designed to access centers of influence that overlap district boundaries or have a statewide reach and that influence significant populations of persons from ethnic, racial or unserved/underserved groups

Progress: Implementation of RSB’s partnership with statewide AAA’s are designed to identify populations that are underserved.

*Monitor ongoing case database statistical information for anomalies in eligibility, case services, expenditures and outcomes between minority and overall caseload demographic

Progress: RSB is exploring the capabilities of its new electronic case management system to provide the capability to identify and monitor outcomes correlated between 911 demographic categories and case service expenditures.

 

See Goal #1 above

 

ASSESSMENT OF PERFORMANCE OF THE STATE ON THE STANDARDS AND INDICATORS ESTABLISHED PURSUANT TO SECTION 106 OF THE ACT

RSB completed FFY 2010 by successfully passing 5 of 6 Indicators in Standard 1 and all three of the primary indicators in Standard 1. RSB passed Standard 2 but with only 98 individuals with minority background exiting the program after services.

Indicator 1.1: RSB has experienced a wide range of employment outcomes during the period covering FY2000-FY2009. At its height, RSB reported 980 employment closures (based on FY1999 and FY2000 data); during FY2006, RSB recorded 488 closures. A large part of the disparity between these results was caused by the effort during FY2000 and FY2001 to reduce the use of "Homemaker" closures in the vocational rehabilitation program. Prior to FY2000, RSB did a large number of homemaker closures. This is evidenced by the results of Indicator 1.3, where RSB went from a low of 49.59% competitively employed in FY2000 to a high of 93.65% in FY2006. In FY2009, RSB increased closures by 10 over FY2008’s performance. In FY 2010, RSB increased employment closures by 1 over FY 2009’s performance. When combined for the required two year period FY2010 Indicator 1.1 was 533 closures compared to 531 closures for FY 2009.

Indicator 1.2: RSB has had a relatively consistent performance on the percentage of the total caseload that left services with employment outcomes. Lower than average results in FY2003 and FY2004 were the result of a new administration’s emphasis on competitive employment and the need to reduce the number of inactive cases that had remained on the caseload for years. During FY 2010, RSB recorded a rehabilitation rate of 82.4%. This result may be, in part due to a high number of job retention cases, where the first vocational rehabilitation strategy is to salvage an existing job with appropriate VR services and a persistence in our efforts to provide appropriate services leading to successful employment of choice.

Indicator 1.3: RSB’s performance in assisting clients in achievement of competitive employment is evidenced by Indicator 1.3. Since FY2000, RSB has seen consistent improvement in the percentage of consumers who leave services with competitive employment, versus those who leave with other employment outcomes (such as ’homemakers’). For FY 2010, 93.6% of clients who left after services were closed in competitive employment. RSB continues to place emphasis on competitive employment outcomes.

Indicator 1.4: RSB has consistently performed at a high level on Indicator 1.4. A new definition of significance of disability was adopted during FY2007, but that definition is not expected to change the percentage of RSB’s caseload that has a significant disability. During FY 2010, 99.5% of the persons who exited the program with competitive employment outcomes reported a significant disability.

Indicator 1.5: RSB has historically done very well in the ratio of average hourly VR wage compared to the state’s average hourly wage. During period of FY2000 – FY2006, RSB’s ratio never dropped below .70, compared to a minimum performance level of .59. Even in the tough economy of FY 2009 the ratio took a very minor (.031) dip to .669. RSB’s ration of average hourly VR wage compared to the state’s average hourly wage for 2010 is reported as .759. This is an indication of higher quality employment outcomes for blind Missourians using wage as one measure of quality of employment

Indicator 1.6: In FY2006 RSB recorded its highest change in the percentage of those who report self-support at application versus closure (33.04%) since the inception of the Standards and Indicators in FY2000. RSB’s performance on this indicator in FY2009 was particularly gratifying due to the number of clients RSB serves who state a vocational goal of retaining their current employment. The level of performance is indicative of the efforts RSB has made in recent years to emphasize services leading to competitive employment for clients who are unemployed or underemployed at time of application. . RSB’s performance fell below the minimum performance level of 30.4% to 23.36%for the 2010 reporting year This is a significant drop from previous year and may be a reflection of a very poor economy for new employment opportunities. RSB will continue our efforts to target outreach efforts to unemployed blind and efforts to provide successful rehabilitation strategies to improve performance among this cohort of applicants.

Indicator 2.1: The ratio of RSB’s minority service rate compared to non-minorities has been at successful levels since the inception of Standards and Indicators; however, it represents a data point that is a concern. The number of minorities who exit the VR program both before and after receiving services has fluctuated widely over the past eight years. From a previous high of 202, the number of minorities who exit the system has fallen to a low of 68 during FY2005. FY2009 numbers of minorities exiting the program rebounded to 227. When considering minorities who exit the VR program after receiving services, the numbers are even more remarkable. From a high of 133 the number of minorities exiting the VR program after services fell to 52 in FY2005, recovering to 169 in FY2009. These numbers point out that although RSB service rates for minorities and non-minorities have been in keeping with the mandated percentages of the minimum performance level established by RSA, the number of minorities served in the VR program has been low enough to require mandatory reporting on the steps RSB will take to ensure equal access for individuals with disabilities from minority backgrounds. During FY2008, RSB’s minority service rate met the required standard of .80, recording a ratio of .802. During FY 2010 exceeded the required standard of .80, recording a ratio of .914; although RSB recorded 98 minorities exiting the program after services. RSB will continue to be persistent in the implementation of the strategies in the goal to increase the number of applications from and successful outcomes within the minority population of the state with attention to the population of Hispanic or Latino origin.

 

USE OF TITLE 1 FUNDS FOR INNOVATION AND EXPANSION

RSB reserved $130,000 of the funds allotted under Section 110 to support the strategies in this attachment as indicated above to expand and improve the provision of vocational rehabilitation services, particularly for individuals with the most significant disabilities, to overcome barriers relating to equitable access to and participation in the Title I Program of Vocational Rehabilitation and the Title VI, Part B Program of Supported Employment. Of that amount, $10,000 was expended in support of the Statewide Independent Living Council and $35,000 was expended on behalf of the State Rehabilitation Council for the Blind. $70,000 was spent in training and expenses related to the development of a computerized caseload management system. $15,000 was expended to support developing improved contacts within the vision service community and marketing to the visually impaired community.

This screen was last updated on Jun 27 2011 2:09PM by Keith Roderick

  • Describe quality, scope, and extent of supported employment services to be provided to individuals with the most significant disabilities
  • Describe the timing of the transition to extended services

QUALITY, SCOPE, AND EXTENT OF SUPPORTED EMPLOYMENT SERVICES

Rehabilitation Services for the Blind (RSB) offers assessment, job development, task analysis, and time-limited individual and group job coaching leading to supported employment through 16 formal contracts with supported employment service providers. Other services available to clients with a goal of supported employment are the same as those available to clients receiving services under Title I.

Supported employment services are available not only to individuals after leaving their secondary education program, but to students whose IEP and IPE include these services as part of their transition plan and whose school district signs a cooperative work experience program agreement with RSB.

RSB provides supported employment services in accordance with the supported employment service delivery manual. These guidelines call for case review by Central Office personnel if a client is not ready for transition to extended services after nine months of job coaching. Authorization for additional job coaching may be issued upon Central Office approval of continuation of these services. RSB understands that time limited services may under special circumstance be provided up to 18 months or longer as agreed to on the Individualized Plan for Employment (IPE).

Transition to extended services occurs at the point job stabilization is reached. RSB defines "job stabilization" as follows: 1) employer satisfaction with productivity and social and work behaviors; 2) co-worker acceptance of the individual; 3) completion of training, adjustment and fading activities of the job coach; 4) IPE objectives have been met; and 5) the individual is suitably employed and satisfied with the job.

RSB provides ongoing technical assistance on issues of blindness, employer marketing, and adaptive technology to SESPs as requested.

As the result of a review of RSB’s performance on Standards and Indicators, as well as an evaluation of outcomes of and service provision to consumers with the most significant disabilities, RSB has developed goals and strategies to increase utilization of the supported employment program. During FFY1999, RSB had a total of 29 SESPs compared to 16 in FFY 2008. During that same year, 29 clients received supported employment services, compared to three during FY 2008. For those reasons, RSB has adopted the following list of strategies that will be undertaken during FFY 2012:

*Contract with vendors to ensure that every district will have access to local vendors who provide Supported Employment services and community based employment services for blind and visually impaired

*Provide training to all vocational counseling staff and all new hires in the vocational counseling position in the assessment to determine eligibility and priority for services and the comprehensive assessment process including consideration of supported employment as an appropriate rehabilitation objective for individuals for whom integrated competitive employment has not traditionally occurred

*Ensure District Supervisors and Vocational Rehabilitation Counselors are trained on monitoring/supporting the appropriate use of SE services, including the use of Short-Term Community-Based Employment Services (STCES) as an alternative training modality and placement strategy

*Generate a blindness-specific performance based evaluation and monitoring procedure for the SE and community-based vendors and create a best practice model to share

This screen was last updated on Jun 27 2011 12:09PM by Keith Roderick

The following information is captured by the MIS.

Last updated on 06/30/2011 at 11:27 AM

Last updated by samoroderickk

Completed on 06/30/2011 at 11:27 AM

Completed by samoroderickk

Approved on 08/02/2011 at 12:09 PM

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Published on 09/27/2011 at 10:52 AM

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