ED/OSERS/RSA
Rehabilitation Services Administration
U.S. Department of Education

Published September 4, 2014.   Print   Print preview   Export to MS Word   Export to Excel  

State Plan for the State Vocational Rehabilitation Services Program and
State Plan Supplement for the State Supported Employment Services Program
Kansas Rehabilitation Services State Plan for Fiscal Year 2014 (submitted FY 2013)

Preprint - Section 1: State Certifications

1.1 The Kansas Rehabilitation Services is authorized to submit this State Plan under Title I of the Rehabilitation Act of 1973, as amended [1] and its supplement under Title VI, Part B, of the Rehabilitation Act [2].

1.2 As a condition for the receipt of federal funds under Title I, Part B, of the Rehabilitation Act for the provision of vocational rehabilitation services, the Kansas Department for Children and Families [3] agrees to operate and administer the State Vocational Rehabilitation Services Program in accordance with the provisions of this State Plan [4], the Rehabilitation Act, and all applicable regulations [5], policies and procedures established by the secretary. Funds made available under Section 111 of the Rehabilitation Act are used solely for the provision of vocational rehabilitation services under Title I of the Rehabilitation Act and the administration of the State Plan for the vocational rehabilitation services program.

1.3 As a condition for the receipt of federal funds under Title VI, Part B, of the Rehabilitation Act for supported employment services, the designated state agency agrees to operate and administer the State Supported Employment Services Program in accordance with the provisions of the supplement to this State Plan [6], the Rehabilitation Act and all applicable regulations [7], policies and procedures established by the secretary. Funds made available under Title VI, Part B, are used solely for the provision of supported employment services and the administration of the supplement to the Title I State Plan. Yes

1.4 The designated state agency and/or the designated state unit has the authority under state law to perform the functions of the state regarding this State Plan and its supplement. Yes

1.5 The state legally may carry out each provision of the State Plan and its supplement. Yes

1.6 All provisions of the State Plan and its supplement are consistent with state law. Yes

1.7 The (enter title of state officer below) Yes

Director of Kansas Rehabilitation Services

... has the authority under state law to receive, hold and disburse federal funds made available under this State Plan and its supplement.

1.8 The (enter title of state officer below)... Yes

Director of Kansas Rehabilitation Services

... has the authority to submit this State Plan for vocational rehabilitation services and the State Plan supplement for supported employment services.

1.9 The agency that submits this State Plan and its supplement has adopted or otherwise formally approved the plan and its supplement. Yes

State Plan Certified By

As the authorized signatory identified above, I hereby certify that I will sign, date and retain in the files of the designated state agency/designated state unit Section 1 of the Preprint, and separate Certification of Lobbying forms (Form ED-80-0013; available at http://www.ed.gov/fund/grant/apply/appforms/ed80-013.pdf) for both the vocational rehabilitation and supported employment programs.

Signed?Yes

Name of SignatoryMichael Donnelly

Title of SignatoryDirector of Kansas Rehabilitation Services

Date Signed (mm/dd/yyyy)06/26/2013

Assurances Certified By

At the request of RSA, the designated state agency and/or the designated state unit provide the following assurance(s), in addition to those contained within Section 2 through 8 below, in connection with the approval of the State Plan for FY 2014No

Section 1 Footnotes

[1] Public Law 93 112, as amended by Public Laws 93 516, 95 602, 98 221, 99 506, 100-630, 102-569, 103-073, and 105-220.

[2] Unless otherwise stated, "Rehabilitation Act" means the Rehabilitation Act of 1973, as amended.

[3] All references in this plan to "designated state agency" or to "the state agency" relate to the agency identified in this paragraph.

[4] No funds under Title I of the Rehabilitation Act may be awarded without an approved State Plan in accordance with Section 101(a) of the Rehabilitation Act and 34 CFR part 361.

[5] Applicable regulations include the Education Department General Administrative Regulations (EDGAR) in 34 CFR Parts 74, 76, 77, 79, 80, 81, 82, 85 and 86 and the State Vocational Rehabilitation Services Program regulations in 34 CFR Part 361.

[6] No funds under Title VI, Part B, of the Rehabilitation Act may be awarded without an approved supplement to the Title I State Plan in accordance with Section 625(a) of the Rehabilitation Act.

[7] Applicable regulations include the EDGAR citations in footnote 5, 34 CFR Part 361, and 34 CFR Part 363.

Preprint - Section 2: Public Comment on State Plan Policies and Proceduress

2.1 Public participation requirements. (Section 101(a)(16)(A) of the Rehabilitation Act; 34 CFR 361.10(d), .20(a), (b), (d); and 363.11(g)(9))

(a) Conduct of public meetings.

The designated state agency, prior to the adoption of any substantive policies or procedures governing the provision of vocational rehabilitation services under the State Plan and supported employment services under the supplement to the State Plan, including making any substantive amendments to the policies and procedures, conducts public meetings throughout the state to provide the public, including individuals with disabilities, an opportunity to comment on the policies or procedures.

(b) Notice requirements.

The designated state agency, prior to conducting the public meetings, provides appropriate and sufficient notice throughout the state of the meetings in accordance with state law governing public meetings or, in the absence of state law governing public meetings, procedures developed by the state agency in consultation with the State Rehabilitation Council, if the agency has a council.

(c) Special consultation requirements.

The state agency actively consults with the director of the Client Assistance Program, the State Rehabilitation Council, if the agency has a council and, as appropriate, Indian tribes, tribal organizations and native Hawaiian organizations on its policies and procedures governing the provision of vocational rehabilitation services under the State Plan and supported employment services under the supplement to the State Plan.

Preprint - Section 3: Submission of the State Plan and its Supplement

3.1 Submission and revisions of the State Plan and its supplement. (Sections 101(a)(1), (23) and 625(a)(1) of the Rehabilitation Act; Section 501 of the Workforce Investment Act; 34 CFR 76.140; 361.10(e), (f), and (g); and 363.10)

(a) The state submits to the commissioner of the Rehabilitation Services Administration the State Plan and its supplement on the same date that the state submits either a State Plan under Section 112 of the Workforce Investment Act of 1998 or a state unified plan under Section 501 of that Rehabilitation Act.

(b) The state submits only those policies, procedures or descriptions required under this State Plan and its supplement that have not been previously submitted to and approved by the commissioner.

(c) The state submits to the commissioner, at such time and in such manner as the commissioner determines to be appropriate, reports containing annual updates of the information relating to the:

  1. comprehensive system of personnel development;
  2. assessments, estimates, goals and priorities, and reports of progress;
  3. innovation and expansion activities; and
  4. other updates of information required under Title I, Part B, or Title VI, Part B, of the Rehabilitation Act that are requested by the commissioner.

(d) The State Plan and its supplement are in effect subject to the submission of modifications the state determines to be necessary or the commissioner requires based on a change in state policy, a change in federal law, including regulations, an interpretation of the Rehabilitation Act by a federal court or the highest court of the state, or a finding by the commissioner of state noncompliance with the requirements of the Rehabilitation Act, 34 CFR 361 or 34 CFR 363.

3.2 Supported Employment State Plan supplement. (Sections 101(a)(22) and 625(a) of the Rehabilitation Act; 34 CFR 361.34 and 363.10)

(a) The state has an acceptable plan for carrying out Part B, of Title VI of the Rehabilitation Act that provides for the use of funds under that part to supplement funds made available under Part B, of Title I of the Rehabilitation Act for the cost of services leading to supported employment.

(b) The Supported Employment State Plan, including any needed annual revisions, is submitted as a supplement to the State Plan.

Preprint - Section 4: Administration of the State Plan

4.1 Designated state agency and designated state unit. (Section 101(a)(2) of the Rehabilitation Act; 34 CFR 361.13(a) and (b))

(a) Designated state agency.

  1. There is a state agency designated as the sole state agency to administer the State Plan or to supervise its administration in a political subdivision of the state by a sole local agency.

  1. The designated state agency is a state agency that is not primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities and includes a vocational rehabilitation unit as provided in paragraph (b) of this section (Option B was selected/Option A was not selected)

  1. In American Samoa, the designated state agency is the governor.

(b) Designated state unit.

  1. If the designated state agency is not primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities, in accordance with subparagraph 4.1(a)(2)(B) of this section, the state agency includes a vocational rehabilitation bureau, division or unit that:

  1. is primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities and is responsible for the administration of the designated state agency's vocational rehabilitation program under the State Plan;
  2. has a full-time director;
  3. has a staff, at least 90 percent of whom are employed full-time on the rehabilitation work of the organizational unit; and
  4. is located at an organizational level and has an organizational status within the designated state agency comparable to that of other major organizational units of the designated state agency.

  1. The name of the designated state vocational rehabilitation unit is
Kansas Rehabilitation Services

4.2 State independent commission or State Rehabilitation Council. (Sections 101(a)(21) and 105 of the Rehabilitation Act; 34 CFR 361.16 and .17)

The State Plan must contain one of the following assurances.

(a) The designated state agency is an independent state commission that

  1. is responsible under state law for operating or overseeing the operation of the vocational rehabilitation program in the state and is primarily concerned with the vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities in accordance with subparagraph 4.1(a)(2)(A) of this section.
  1. is consumer controlled by persons who:
    1. are individuals with physical or mental impairments that substantially limit major life activities; and
    2. represent individuals with a broad range of disabilities, unless the designated state unit under the direction of the commission is the state agency for individuals who are blind;
  1. includes family members, advocates or other representatives of individuals with mental impairments; and
  1. undertakes the functions set forth in Section 105(c)(4) of the Rehabilitation Act and 34 CFR 361.17(h)(4).

(b) The state has established a State Rehabilitation Council that meets the criteria set forth in Section 105 of the Rehabilitation Act, 34 CFR 361.17

(c) If the designated state unit has a State Rehabilitation Council, Attachment 4.2(c) provides a summary of the input provided by the council consistent with the provisions identified in subparagraph (b)(3) of this section; the response of the designated state unit to the input and recommendations; and, explanations for the rejection of any input or any recommendation.

(Option B was selected)

4.3 Consultations regarding the administration of the State Plan. (Section 101(a)(16)(B) of the Rehabilitation Act; 34 CFR 361.21)

The designated state agency takes into account, in connection with matters of general policy arising in the administration of the plan and its supplement, the views of:

(a) individuals and groups of individuals who are recipients of vocational rehabilitation services or, as appropriate, the individuals' representatives;
(b) personnel working in programs that provide vocational rehabilitation services to individuals with disabilities;
(c) providers of vocational rehabilitation services to individuals with disabilities;
(d) the director of the Client Assistance Program; and
(e) the State Rehabilitation Council, if the state has a council.

4.4 Nonfederal share. (Sections 7(14) and 101(a)(3) of the Rehabilitation Act; 34 CFR 80.24 and 361.60)

The nonfederal share of the cost of carrying out this State Plan is 21.3 percent and is provided through the financial participation by the state or, if the state elects, by the state and local agencies.

4.5 Local administration. (Sections 7(24) and 101(a)(2)(A) of the Rehabilitation Act; 34 CFR 361.5(b)(47) and .15)

The State Plan provides for the administration of the plan by a local agency. No

If "Yes", the designated state agency:

(a) ensures that each local agency is under the supervision of the designated state unit with the sole local agency, as that term is defined in Section 7(24) of the Rehabilitation Act and 34 CFR 361.5(b)(47), responsible for the administration of the vocational rehabilitation program within the political subdivision that it serves; and
(b) develops methods that each local agency will use to administer the vocational rehabilitation program in accordance with the State Plan.

4.6 Shared funding and administration of joint programs. (Section 101(a)(2)(A)(ii) of the Rehabilitation Act; 34 CFR 361.27)

The State Plan provides for the state agency to share funding and administrative responsibility with another state agency or local public agency to carry out a joint program to provide services to individuals with disabilities. No

If "Yes", the designated state agency submits to the commissioner for approval a plan that describes its shared funding and administrative arrangement. The plan must include:

(a) a description of the nature and scope of the joint program;
(b) the services to be provided under the joint program;
(c) the respective roles of each participating agency in the administration and provision of services; and
(d) the share of the costs to be assumed by each agency.

4.7 Statewideness and waivers of statewideness. (Section 101(a)(4) of the Rehabilitation Act; 34 CFR 361.25, .26, and .60(b)(3)(i) and (ii))

This agency is not requesting a waiver of statewideness.

(a) Services provided under the State Plan are available in all political subdivisions of the state.
(b) The state unit may provide services in one or more political subdivisions of the state that increase services or expand the scope of services that are available statewide under this State Plan if the:

  1. nonfederal share of the cost of these services is met from funds provided by a local public agency, including funds contributed to a local public agency by a private agency, organization or individual;

  1. services are likely to promote the vocational rehabilitation of substantially larger numbers of individuals with disabilities or of individuals with disabilities with particular types of impairments; and

  1. state, for purposes other than the establishment of a community rehabilitation program or the construction of a particular facility for community rehabilitation program purposes, requests in Attachment 4.7(b)(3) a waiver of the statewideness requirement in accordance with the following requirements:

  1. identification of the types of services to be provided;

  1. written assurance from the local public agency that it will make available to the state unit the nonfederal share of funds;

  1. written assurance that state unit approval will be obtained for each proposed service before it is put into effect; and

  1. written assurance that all other State Plan requirements, including a state's order of selection, will apply to all services approved under the waiver.

(c) Contributions, consistent with the requirements of 34 CFR 361.60(b)(3)(ii), by private entities of earmarked funds for particular geographic areas within the state may be used as part of the nonfederal share without the state requesting a waiver of the statewideness requirement provided that the state notifies the commissioner that it cannot provide the full nonfederal share without using the earmarked funds.

4.8 Cooperation, collaboration and coordination. (Sections 101(a)(11), (24)(B), and 625(b)(4) and (5) of the Rehabilitation Act; 34 CFR 361.22, .23, .24, and .31, and 363.11(e))

(a) Cooperative agreements with other components of statewide work force investment system.

The designated state agency or the designated state unit has cooperative agreements with other entities that are components of the statewide work force investment system and replicates those agreements at the local level between individual offices of the designated state unit and local entities carrying out the One-Stop service delivery system or other activities through the statewide work force investment system.

(b) Cooperation and coordination with other agencies and entities.

Attachment 4.8(b) (1)-(4) describes the designated state agency's:

  1. cooperation with and use of the services and facilities of the federal, state, and local agencies and programs, including programs carried out by the undersecretary for Rural Development of the United States Department of Agriculture and state use contracting programs, to the extent that those agencies and programs are not carrying out activities through the statewide work force investment system;

  1. coordination, in accordance with the requirements of paragraph 4.8(c) of this section, with education officials to facilitate the transition of students with disabilities from school to the receipt of vocational rehabilitation services;

  1. establishment of cooperative agreements with private nonprofit vocational rehabilitation service providers, in accordance with the requirements of paragraph 5.10(b) of the State Plan; and,

  1. efforts to identify and make arrangements, including entering into cooperative agreements, with other state agencies and entities with respect to the provision of supported employment and extended services for individuals with the most significant disabilities, in accordance with the requirements of subsection 6.5 of the supplement to this State Plan.

(c) Coordination with education officials.

  1. Attachment 4.8(b)(2) describes the plans, policies and procedures for coordination between the designated state agency and education officials responsible for the public education of students with disabilities that are designed to facilitate the transition of the students who are individuals with disabilities from the receipt of educational services in school to the receipt of vocational rehabilitation services under the responsibility of the designated state agency.

  1. The State Plan description must:

  1. provide for the development and approval of an individualized plan for employment in accordance with 34 CFR 361.45 as early as possible during the transition planning process but, at the latest, before each student determined to be eligible for vocational rehabilitation services leaves the school setting or if the designated state unit is operating on an order of selection before each eligible student able to be served under the order leaves the school setting; and

  1. include information on a formal interagency agreement with the state educational agency that, at a minimum, provides for:

  1. consultation and technical assistance to assist educational agencies in planning for the transition of students with disabilities from school to postschool activities, including vocational rehabilitation services;

  1. transition planning by personnel of the designated state agency and the educational agency for students with disabilities that facilitates the development and completion of their individualized education programs under Section 614(d) of the Individuals with Disabilities Education Act;

  1. roles and responsibilities, including financial responsibilities, of each agency, including provisions for determining state lead agencies and qualified personnel responsible for transition services; and

  1. procedures for outreach to students with disabilities as early as possible during the transition planning process and identification of students with disabilities who need transition services.

(d) Coordination with statewide independent living council and independent living centers.

The designated state unit, the Statewide Independent Living Council established under Section 705 of the Rehabilitation Act and 34 CFR 364, and the independent living centers described in Part C of Title VII of the Rehabilitation Act and 34 CFR 366 have developed working relationships and coordinate their activities.

(e) Cooperative agreement with recipients of grants for services to American Indians.

  1. There is in the state a recipient(s) of a grant under Part C of Title I of the Rehabilitation Act for the provision of vocational rehabilitation services for American Indians who are individuals with disabilities residing on or near federal and state reservations. Yes

  1. If "Yes", the designated state agency has entered into a formal cooperative agreement that meets the following requirements with each grant recipient in the state that receives funds under Part C of Title I of the Rehabilitation Act:

  1. strategies for interagency referral and information sharing that will assist in eligibility determinations and the development of individualized plans for employment;

  1. procedures for ensuring that American Indians who are individuals with disabilities and are living near a reservation or tribal service area are provided vocational rehabilitation services; and

  1. provisions for sharing resources in cooperative studies and assessments, joint training activities, and other collaborative activities designed to improve the provision of services to American Indians who are individuals with disabilities.

4.9 Methods of administration. (Section 101(a)(6) of the Rehabilitation Act; 34 CFR 361.12, .19 and .51(a) and (b))

(a) In general.

The state agency employs methods of administration, including procedures to ensure accurate data collection and financial accountability, found by the commissioner to be necessary for the proper and efficient administration of the plan and for carrying out all the functions for which the state is responsible under the plan and 34 CFR 361.

(b) Employment of individuals with disabilities.

The designated state agency and entities carrying out community rehabilitation programs in the state, who are in receipt of assistance under Part B, of Title I of the Rehabilitation Act and this State Plan, take affirmative action to employ and advance in employment qualified individuals with disabilities covered under and on the same terms and conditions as set forth in Section 503 of the Rehabilitation Act.

(c) Facilities.

Any facility used in connection with the delivery of services assisted under this State Plan meets program accessibility requirements consistent with the provisions, as applicable, of the Architectural Barriers Rehabilitation Act of 1968, Section 504 of the Rehabilitation Act, the Americans with Disabilities Act of 1990 and the regulations implementing these laws.

4.10 Comprehensive system of personnel development. (Section 101(a)(7) of the Rehabilitation Act; 34 CFR 361.18)

Attachment 4.10 describes the designated state agency's procedures and activities to establish and maintain a comprehensive system of personnel development designed to ensure an adequate supply of qualified state rehabilitation professional and paraprofessional personnel for the designated state unit. The description includes the following:

(a) Data system on personnel and personnel development.

Development and maintenance of a system for collecting and analyzing on an annual basis data on qualified personnel needs and personnel development with respect to:

  1. Qualified personnel needs.

  1. The number of personnel who are employed by the state agency in the provision of vocational rehabilitation services in relation to the number of individuals served, broken down by personnel category;

  1. The number of personnel currently needed by the state agency to provide vocational rehabilitation services, broken down by personnel category; and

  1. Projections of the number of personnel, broken down by personnel category, who will be needed by the state agency to provide vocational rehabilitation services in the state in five years based on projections of the number of individuals to be served, including individuals with significant disabilities, the number of personnel expected to retire or leave the field, and other relevant factors.

  1. Personnel development.

  1. A list of the institutions of higher education in the state that are preparing vocational rehabilitation professionals, by type of program;

  1. The number of students enrolled at each of those institutions, broken down by type of program; and

  1. The number of students who graduated during the prior year from each of those institutions with certification or licensure, or with the credentials for certification or licensure, broken down by the personnel category for which they have received, or have the credentials to receive, certification or licensure.

(b) Plan for recruitment, preparation and retention of qualified personnel.

Development, updating on an annual basis, and implementation of a plan to address the current and projected needs for qualified personnel based on the data collection and analysis system described in paragraph (a) of this subsection and that provides for the coordination and facilitation of efforts between the designated state unit and institutions of higher education and professional associations to recruit, prepare and retain personnel who are qualified in accordance with paragraph (c) of this subsection, including personnel from minority backgrounds and personnel who are individuals with disabilities.

(c) Personnel standards.

Policies and procedures for the establishment and maintenance of personnel standards to ensure that designated state unit professional and paraprofessional personnel are appropriately and adequately prepared and trained, including:

  1. standards that are consistent with any national- or state-approved or recognized certification, licensing, registration, or, in the absence of these requirements, other comparable requirements (including state personnel requirements) that apply to the profession or discipline in which such personnel are providing vocational rehabilitation services.

  1. To the extent that existing standards are not based on the highest requirements in the state applicable to a particular profession or discipline, the steps the state is currently taking and the steps the state plans to take in accordance with the written plan to retrain or hire personnel within the designated state unit to meet standards that are based on the highest requirements in the state, including measures to notify designated state unit personnel, the institutions of higher education identified in subparagraph (a)(2), and other public agencies of these steps and the time lines for taking each step.

  1. The written plan required by subparagraph (c)(2) describes the following:

  1. specific strategies for retraining, recruiting and hiring personnel;

  1. the specific time period by which all state unit personnel will meet the standards required by subparagraph (c)(1);

  1. procedures for evaluating the designated state unit's progress in hiring or retraining personnel to meet applicable personnel standards within the established time period; and

  1. the identification of initial minimum qualifications that the designated state unit will require of newly hired personnel when the state unit is unable to hire new personnel who meet the established personnel standards and the identification of a plan for training such individuals to meet the applicable standards within the time period established for all state unit personnel to meet the established personnel standards.

(d) Staff development.

Policies, procedures and activities to ensure that all personnel employed by the designated state unit receive appropriate and adequate training. The narrative describes the following:

  1. A system of staff development for professionals and paraprofessionals within the designated state unit, particularly with respect to assessment, vocational counseling, job placement and rehabilitation technology.

  1. Procedures for the acquisition and dissemination to designated state unit professionals and paraprofessionals significant knowledge from research and other sources.

(e) Personnel to address individual communication needs.

Availability of personnel within the designated state unit or obtaining the services of other individuals who are able to communicate in the native language of applicants or eligible individuals who have limited English speaking ability or in appropriate modes of communication with applicants or eligible individuals.

(f) Coordination of personnel development under the Individuals with Disabilities Education Act.

Procedures and activities to coordinate the designated state unit's comprehensive system of personnel development with personnel development under the Individuals with Disabilities Education Act.

4.11. Statewide assessment; annual estimates; annual state goals and priorities; strategies; and progress reports.

(Sections 101(a)(15), 105(c)(2) and 625(b)(2) of the Rehabilitation Act; 34 CFR 361.17(h)(2), .29, and 363.11(b))

(a) Comprehensive statewide assessment.

  1. Attachment 4.11(a) documents the results of a comprehensive, statewide assessment, jointly conducted every three years by the designated state unit and the State Rehabilitation Council (if the state has such a council). The assessment describes:

  1. the rehabilitation needs of individuals with disabilities residing within the state, particularly the vocational rehabilitation services needs of:

  1. individuals with the most significant disabilities, including their need for supported employment services;

  1. individuals with disabilities who are minorities and individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program carried out under this State Plan; and

  1. individuals with disabilities served through other components of the statewide work force investment system.

  1. The need to establish, develop or improve community rehabilitation programs within the state.

  1. For any year in which the state updates the assessments, the designated state unit submits to the commissioner a report containing information regarding updates to the assessments.

(b) Annual estimates.

Attachment 4.11(b) identifies on an annual basis state estimates of the:

  1. number of individuals in the state who are eligible for services under the plan;

  1. number of eligible individuals who will receive services provided with funds provided under Part B of Title I of the Rehabilitation Act and under Part B of Title VI of the Rehabilitation Act, including, if the designated state agency uses an order of selection in accordance with subparagraph 5.3(b)(2) of this State Plan, estimates of the number of individuals to be served under each priority category within the order; and

  1. costs of the services described in subparagraph (b)(1), including, if the designated state agency uses an order of selection, the service costs for each priority category within the order.

(c) Goals and priorities.

  1. Attachment 4.11(c)(1) identifies the goals and priorities of the state that are jointly developed or revised, as applicable, with and agreed to by the State Rehabilitation Council, if the agency has a council, in carrying out the vocational rehabilitation and supported employment programs.

  1. The designated state agency submits to the commissioner a report containing information regarding any revisions in the goals and priorities for any year the state revises the goals and priorities.

  1. Order of selection.
    If the state agency implements an order of selection, consistent with subparagraph 5.3(b)(2) of the State Plan, Attachment 4.11(c)(3):

  1. shows the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services;

  1. provides a justification for the order; and

  1. identifies the service and outcome goals, and the time within which these goals may be achieved for individuals in each priority category within the order.

  1. Goals and plans for distribution of Title VI, Part B, funds.
    Attachment 4.11(c)(4) specifies, consistent with subsection 6.4 of the State Plan supplement, the state's goals and priorities with respect to the distribution of funds received under Section 622 of the Rehabilitation Act for the provision of supported employment services.

(d) Strategies.

  1. Attachment 4.11(d) describes the strategies, including:

  1. the methods to be used to expand and improve services to individuals with disabilities, including how a broad range of assistive technology services and assistive technology devices will be provided to those individuals at each stage of the rehabilitation process and how those services and devices will be provided to individuals with disabilities on a statewide basis;

  1. outreach procedures to identify and serve individuals with disabilities who are minorities, including those with the most significant disabilities in accordance with subsection 6.6 of the State Plan supplement, and individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program;

  1. as applicable, the plan of the state for establishing, developing or improving community rehabilitation programs;

  1. strategies to improve the performance of the state with respect to the evaluation standards and performance indicators established pursuant to Section 106 of the Rehabilitation Act; and

  1. strategies for assisting other components of the statewide work force investment system in assisting individuals with disabilities.

  1. Attachment 4.11 (d) describes how the designated state agency uses these strategies to:

  1. address the needs identified in the assessment conducted under paragraph 4.11(a) and achieve the goals and priorities identified in the State Plan attachments under paragraph 4.11(c);

  1. support the innovation and expansion activities identified in subparagraph 4.12(a)(1) and (2) of the plan; and

  1. overcome identified barriers relating to equitable access to and participation of individuals with disabilities in the State Vocational Rehabilitation Services Program and State Supported Employment Services Program.

(e) Evaluation and reports of progress.

  1. The designated state unit and the State Rehabilitation Council, if the state unit has a council, jointly submits to the commissioner an annual report on the results of an evaluation of the effectiveness of the vocational rehabilitation program and the progress made in improving the effectiveness of the program from the previous year.

  1. Attachment 4.11(e)(2):

  1. provides an evaluation of the extent to which the goals identified in Attachment 4.11(c)(1) and, if applicable, Attachment 4.11(c)(3) were achieved;

  1. identifies the strategies that contributed to the achievement of the goals and priorities;

  1. describes the factors that impeded their achievement, to the extent they were not achieved;

  1. assesses the performance of the state on the standards and indicators established pursuant to Section 106 of the Rehabilitation Act; and

  1. provides a report consistent with paragraph 4.12(c) of the plan on how the funds reserved for innovation and expansion activities were utilized in the preceding year.

4.12 Innovation and expansion. (Section 101(a)(18) of the Rehabilitation Act; 34 CFR 361.35)

(a) The designated state agency reserves and uses a portion of the funds allotted to the state under Section 110 of the Rehabilitation Act for the:

  1. development and implementation of innovative approaches to expand and improve the provision of vocational rehabilitation services to individuals with disabilities under this State Plan, particularly individuals with the most significant disabilities, consistent with the findings of the statewide assessment identified in Attachment 4.11(a) and goals and priorities of the state identified in Attachments 4.11(c)(1) and, if applicable, Attachment 4.11(c)(3); and

  1. support of the funding for the State Rehabilitation Council, if the state has such a council, consistent with the resource plan prepared under Section 105(d)(1) of the Rehabilitation Act and 34 CFR 361.17(i), and the funding of the Statewide Independent Living Council, consistent with the resource plan prepared under Section 705(e)(1) of the Rehabilitation Act and 34 CFR 364.21(i).

(b) Attachment 4.11 (d) describes how the reserved funds identified in subparagraph 4.12(a)(1) and (2) will be utilized.
(c) Attachment 4.11(e)(2) describes how the reserved funds were utilized in the preceding year.

4.13 Reports. (Section 101(a)(10) of the Rehabilitation Act; 34 CFR 361.40)

(a) The designated state unit submits reports in the form and level of detail and at the time required by the commissioner regarding applicants for and eligible individuals receiving services under the State Plan.
(b) Information submitted in the reports provides a complete count, unless sampling techniques are used, of the applicants and eligible individuals in a manner that permits the greatest possible cross-classification of data and protects the confidentiality of the identity of each individual.

Preprint - Section 5: Administration of the Provision of Vocational Rehabilitation Services

5.1 Information and referral services. (Sections 101(a)(5)(D) and (20) of the Rehabilitation Act; 34 CFR 361.37)

The designated state agency has implemented an information and referral system that is adequate to ensure that individuals with disabilities, including individuals who do not meet the agency's order of selection criteria for receiving vocational rehabilitation services if the agency is operating on an order of selection, are provided accurate vocational rehabilitation information and guidance, including counseling and referral for job placement, using appropriate modes of communication, to assist such individuals in preparing for, securing, retaining or regaining employment, and are referred to other appropriate federal and state programs, including other components of the statewide work force investment system in the state.

5.2 Residency. (Section 101(a)(12) of the Rehabilitation Act; 34 CFR 361.42(c)(1))

The designated state unit imposes no duration of residence requirement as part of determining an individual's eligibility for vocational rehabilitation services or that excludes from services under the plan any individual who is present in the state.

5.3 Ability to serve all eligible individuals; order of selection for services. (Sections 12(d) and 101(a)(5) of the Rehabilitation Act; 34 CFR 361.36)

(a) The designated state unit is able to provide the full range of services listed in Section 103(a) of the Rehabilitation Act and 34 CFR 361.48, as appropriate, to all eligible individuals with disabilities in the state who apply for services. No

(b) If No:

  1. Individuals with the most significant disabilities, in accordance with criteria established by the state, are selected first for vocational rehabilitation services before other individuals with disabilities.

  1. Attachment 4.11(c)(3):

  1. shows the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services;

  1. provides a justification for the order of selection; and

  1. identifies the state's service and outcome goals and the time within which these goals may be achieved for individuals in each priority category within the order.

  1. Eligible individuals who do not meet the order of selection criteria have access to the services provided through the designated state unit's information and referral system established under Section 101(a)(20) of the Rehabilitation Act, 34 CFR 361.37, and subsection 5.1 of this State Plan.

5.4 Availability of comparable services and benefits. (Sections 101(a)(8) and 103(a) of the Rehabilitation Act; 34 CFR 361.53)

(a) Prior to providing any vocational rehabilitation services, except those services identified in paragraph (b), to an eligible individual or to members of the individual's family, the state unit determines whether comparable services and benefits exist under any other program and whether those services and benefits are available to the individual.
(b) The following services are exempt from a determination of the availability of comparable services and benefits:

  1. assessment for determining eligibility and vocational rehabilitation needs by qualified personnel, including, if appropriate, an assessment by personnel skilled in rehabilitation technology;

  1. counseling and guidance, including information and support services to assist an individual in exercising informed choice consistent with the provisions of Section 102(d) of the Rehabilitation Act;

  1. referral and other services to secure needed services from other agencies, including other components of the statewide work force investment system, through agreements developed under Section 101(a)(11) of the Rehabilitation Act, if such services are not available under this State Plan;

  1. job-related services, including job search and placement assistance, job retention services, follow-up services, and follow-along services;

  1. rehabilitation technology, including telecommunications, sensory and other technological aids and devices; and

  1. post-employment services consisting of the services listed under subparagraphs (1) through (5) of this paragraph.

(c) The requirements of paragraph (a) of this section do not apply if the determination of the availability of comparable services and benefits under any other program would interrupt or delay:

  1. progress of the individual toward achieving the employment outcome identified in the individualized plan for employment;

  1. an immediate job placement; or

  1. provision of vocational rehabilitation services to any individual who is determined to be at extreme medical risk, based on medical evidence provided by an appropriate qualified medical professional.

(d) The governor in consultation with the designated state vocational rehabilitation agency and other appropriate agencies ensures that an interagency agreement or other mechanism for interagency coordination that meets the requirements of Section 101(a)(8)(B)(i)-(iv) of the Rehabilitation Act takes effect between the designated state unit and any appropriate public entity, including the state Medicaid program, a public institution of higher education, and a component of the statewide work force investment system to ensure the provision of the vocational rehabilitation services identified in Section 103(a) of the Rehabilitation Act and 34 CFR 361.48, other than the services identified in paragraph (b) of this section, that are included in the individualized plan for employment of an eligible individual, including the provision of those vocational rehabilitation services during the pendency of any dispute that may arise in the implementation of the interagency agreement or other mechanism for interagency coordination.

5.5 Individualized plan for employment. (Section 101(a)(9) of the Rehabilitation Act; 34 CFR 361.45 and .46)

(a) An individualized plan for employment meeting the requirements of Section 102(b) of the Rehabilitation Act and 34 CFR 361.45 and .46 is developed and implemented in a timely manner for each individual determined to be eligible for vocational rehabilitation services, except if the state has implemented an order of selection, and is developed and implemented for each individual to whom the designated state unit is able to provide vocational rehabilitation services.
(b) Services to an eligible individual are provided in accordance with the provisions of the individualized plan for employment.

5.6 Opportunity to make informed choices regarding the selection of services and providers. (Sections 101(a)(19) and 102(d) of the Rehabilitation Act; 34 CFR 361.52)

Applicants and eligible individuals or, as appropriate, their representatives are provided information and support services to assist in exercising informed choice throughout the rehabilitation process, consistent with the provisions of Section 102(d) of the Rehabilitation Act and 34 CFR 361.52.

5.7 Services to American Indians. (Section 101(a)(13) of the Rehabilitation Act; 34 CFR 361.30)

The designated state unit provides vocational rehabilitation services to American Indians who are individuals with disabilities residing in the state to the same extent as the designated state agency provides such services to other significant populations of individuals with disabilities residing in the state.

5.8 Annual review of individuals in extended employment or other employment under special certificate provisions of the fair labor standards act of 1938. (Section 101(a)(14) of the Rehabilitation Act; 34 CFR 361.55)

(a) The designated state unit conducts an annual review and reevaluation of the status of each individual with a disability served under this State Plan:

  1. who has achieved an employment outcome in which the individual is compensated in accordance with Section 14(c) of the Fair Labor Standards Act (29 U.S.C. 214(c)); or

  1. whose record of services is closed while the individual is in extended employment on the basis that the individual is unable to achieve an employment outcome in an integrated setting or that the individual made an informed choice to remain in extended employment.

(b) The designated state unit carries out the annual review and reevaluation for two years after the individual's record of services is closed (and thereafter if requested by the individual or, if appropriate, the individual's representative) to determine the interests, priorities and needs of the individual with respect to competitive employment or training for competitive employment.
(c) The designated state unit makes maximum efforts, including the identification and provision of vocational rehabilitation services, reasonable accommodations and other necessary support services, to assist the individuals described in paragraph (a) in engaging in competitive employment.
(d) The individual with a disability or, if appropriate, the individual's representative has input into the review and reevaluation and, through signed acknowledgement, attests that the review and reevaluation have been conducted.

5.9 Use of Title I funds for construction of facilities. (Sections 101(a)(17) and 103(b)(2)(A) of the Rehabilitation Act; 34 CFR 361.49(a)(1), .61 and .62(b))

If the state elects to construct, under special circumstances, facilities for community rehabilitation programs, the following requirements are met:

(a) The federal share of the cost of construction for facilities for a fiscal year does not exceed an amount equal to 10 percent of the state's allotment under Section 110 of the Rehabilitation Act for that fiscal year.
(b) The provisions of Section 306 of the Rehabilitation Act that were in effect prior to the enactment of the Rehabilitation Act Amendments of 1998 apply to such construction.
(c) There is compliance with the requirements in 34 CFR 361.62(b) that ensure the use of the construction authority will not reduce the efforts of the designated state agency in providing other vocational rehabilitation services other than the establishment of facilities for community rehabilitation programs.

5.10 Contracts and cooperative agreements. (Section 101(a)(24) of the Rehabilitation Act; 34 CFR 361.31 and .32)

(a) Contracts with for-profit organizations.

The designated state agency has the authority to enter into contracts with for-profit organizations for the purpose of providing, as vocational rehabilitation services, on-the-job training and related programs for individuals with disabilities under Part A of Title VI of the Rehabilitation Act, upon the determination by the designated state agency that for-profit organizations are better qualified to provide vocational rehabilitation services than nonprofit agencies and organizations.

(b) Cooperative agreements with private nonprofit organizations.

Attachment 4.8(b)(3) describes the manner in which the designated state agency establishes cooperative agreements with private nonprofit vocational rehabilitation service providers.

Preprint - Section 6: Program Administration

Section 6: Program Administration

6.1 Designated state agency. (Section 625(b)(1) of the Rehabilitation Act; 34 CFR 363.11(a))

The designated state agency for vocational rehabilitation services identified in paragraph 1.2 of the Title I State Plan is the state agency designated to administer the State Supported Employment Services Program authorized under Title VI, Part B, of the Rehabilitation Act.

6.2 Statewide assessment of supported employment services needs. (Section 625(b)(2) of the Rehabilitation Act; 34 CFR 363.11(b))

Attachment 4.11(a) describes the results of the comprehensive, statewide needs assessment conducted under Section 101(a)(15)(a)(1) of the Rehabilitation Act and subparagraph 4.11(a)(1) of the Title I State Plan with respect to the rehabilitation needs of individuals with most significant disabilities and their need for supported employment services, including needs related to coordination.

6.3 Quality, scope and extent of supported employment services. (Section 625(b)(3) of the Rehabilitation Act; 34 CFR 363.11(c) and .50(b)(2))

Attachment 6.3 describes the quality, scope and extent of supported employment services to be provided to individuals with the most significant disabilities who are eligible to receive supported employment services. The description also addresses the timing of the transition to extended services to be provided by relevant state agencies, private nonprofit organizations or other sources following the cessation of supported employment service provided by the designated state agency.

6.4 Goals and plans for distribution of Title VI, Part B, funds. (Section 625(b)(3) of the Rehabilitation Act; 34 CFR 363.11(d) and .20)

Attachment 4.11(c)(4) identifies the state's goals and plans with respect to the distribution of funds received under Section 622 of the Rehabilitation Act.

6.5 Evidence of collaboration with respect to supported employment services and extended services. (Sections 625(b)(4) and (5) of the Rehabilitation Act; 34 CFR 363.11(e))

Attachment 4.8(b)(4) describes the efforts of the designated state agency to identify and make arrangements, including entering into cooperative agreements, with other state agencies and other appropriate entities to assist in the provision of supported employment services and other public or nonprofit agencies or organizations within the state, employers, natural supports, and other entities with respect to the provision of extended services.

6.6 Minority outreach. (34 CFR 363.11(f))

Attachment 4.11(d) includes a description of the designated state agency's outreach procedures for identifying and serving individuals with the most significant disabilities who are minorities.

6.7 Reports. (Sections 625(b)(8) and 626 of the Rehabilitation Act; 34 CFR 363.11(h) and .52)

The designated state agency submits reports in such form and in accordance with such procedures as the commissioner may require and collects the information required by Section 101(a)(10) of the Rehabilitation Act separately for individuals receiving supported employment services under Part B, of Title VI and individuals receiving supported employment services under Title I of the Rehabilitation Act.

Preprint - Section 7: Financial Administration

7.1 Five percent limitation on administrative costs. (Section 625(b)(7) of the Rehabilitation Act; 34 CFR 363.11(g)(8))

The designated state agency expends no more than five percent of the state's allotment under Section 622 of the Rehabilitation Act for administrative costs in carrying out the State Supported Employment Services Program.

7.2 Use of funds in providing services. (Sections 623 and 625(b)(6)(A) and (D) of the Rehabilitation Act; 34 CFR 363.6(c)(2)(iv), .11(g)(1) and (4))

(a) Funds made available under Title VI, Part B, of the Rehabilitation Act are used by the designated state agency only to provide supported employment services to individuals with the most significant disabilities who are eligible to receive such services.
(b) Funds provided under Title VI, Part B, are used only to supplement and not supplant the funds provided under Title I, Part B, of the Rehabilitation Act, in providing supported employment services specified in the individualized plan for employment.
(c) Funds provided under Part B of Title VI or Title I of the Rehabilitation Act are not used to provide extended services to individuals who are eligible under Part B of Title VI or Title I of the Rehabilitation Act.

Preprint - Section 8: Provision of Supported Employment Services

8.1 Scope of supported employment services. (Sections 7(36) and 625(b)(6)(F) and (G) of the Rehabilitation Act; 34 CFR 361.5(b)(54), 363.11(g)(6) and (7))

(a) Supported employment services are those services as defined in Section 7(36) of the Rehabilitation Act and 34 CFR 361.5(b)(54).
(b) To the extent job skills training is provided, the training is provided on-site.
(c) Supported employment services include placement in an integrated setting for the maximum number of hours possible based on the unique strengths, resources, priorities, concerns, abilities, capabilities, interests and informed choice of individuals with the most significant disabilities.

8.2 Comprehensive assessments of individuals with significant disabilities. (Sections 7(2)(B) and 625(b)(6)(B); 34 CFR 361.5(b)(6)(ii) and 363.11(g)(2))

The comprehensive assessment of individuals with significant disabilities conducted under Section 102(b)(1) of the Rehabilitation Act and funded under Title I of the Rehabilitation Act includes consideration of supported employment as an appropriate employment outcome.

8.3 Individualized plan for employment. (Sections 102(b)(3)(F) and 625(b)(6)(C) and (E) of the Rehabilitation Act; 34 CFR 361.46(b) and 363.11(g)(3) and (5))

(a) An individualized plan for employment that meets the requirements of Section 102(b) of the Rehabilitation Act and 34 CFR 361.45 and .46 is developed and updated using funds under Title I.
(b) The individualized plan for employment:

  1. specifies the supported employment services to be provided;

  1. describes the expected extended services needed; and

  1. identifies the source of extended services, including natural supports, or, to the extent that it is not possible to identify the source of extended services at the time the individualized plan for employment plan is developed, a statement describing the basis for concluding that there is a reasonable expectation that sources will become available.

(c) Services provided under an individualized plan for employment are coordinated with services provided under other individualized plans established under other federal or state programs.

Attachment 4.2(c) Input of State Rehabilitation Council

Required annually by all agencies except those agencies that are independent consumer-controlled commissions.

Identify the Input provided by the state rehabilitation council, including recommendations from the council's annual report, the review and analysis of consumer satisfaction, and other council reports. Be sure to also include:

  • the Designated state unit's response to the input and recommendations; and
  • explanations for the designated state unit's rejection of any input or recommendation of the council.

In matters of program administration and planning, Kansas Rehabilitation Services (KRS) has a strong commitment to seeking the advice of consumers of vocational rehabilitation services, service providers, family members, advocates, employers and others interested in disability issues. Comprised of representatives of these stakeholder groups, the State Rehabilitation Council makes a major contribution to KRS through advice provided during regular business meetings, State Plan work sessions, Policy Committee meetings, and other activities the members determine to be appropriate.

The State Plan and attachments are developed in cooperation with the Council.

Input provided by the Council and KRS response

Council comment – Members worked in partnership with KRS to develop a proposed policy on service and payment authorizations, and related documentation requirements.  The Council endorsed implementation of this proposed policy.

KRS will review the proposed policy with the Department for Children and Families and the Rehabilitation Services Administration prior to implementation. 

Council comment – Members requested the opportunity to meet with Emporia State University to discuss methods for increasing the number of students in the master’s program in rehabilitation counseling, and increasing the number of graduates interested in employment with KRS.

Representatives of Emporia State University will be invited to the Council’s meeting scheduled for November 22, 2013 in Emporia.

Council comment – Council members expressed ongoing support for creating high expectations for employment among transition youth with disabilities and the public education system that supports them.

Council members continued to stress the importance of having an expectation for employment and/or post-secondary education leading to career opportunities for students with disabilities.  The Council noted its support for KRS goals and priorities in this area, and identified increased education for school personnel and families as a critical need.

KRS response: KRS concurs with the importance of communicating with youth with disabilities, their parents, the Kansas State Department of Education (KSDE), and local education authorities to encourage early discussions about the expectation of employment, employment as the avenue to self-sufficiency, the disability rights movement and disability pride.  Within available staff and resources, KRS will develop such informational materials. 

Council comment – Recruiting for Council membership.

The Council reiterated the importance of all members and KRS recruiting nominees for the Council to broaden the diversity of its membership, to encourage representation from youth with disabilities and to increase the number of business/industry representatives. 

KRS response: KRS supports these efforts and will continue its own recruiting efforts in addition to providing support to Council members.  In addition, the Office of Governor Sam Brownback is actively engaged in recruiting members.

Council comment – The Policy Committee is interested in reviewing KRS policies related to transition, mileage rates and sign language interpreter rates. 

KRS response:  KRS supports the Policy Committee’s role in evaluating the effectiveness of KRS policies, and will provide support to analyze these issues.

Recommendations from the Annual Report

The Council uses its Annual Report to review the positive impact of KRS services for people with disabilities and to feature the views of consumers about the value of employment in their lives.   In this report, the Council also expressed its enthusiastic support for the KRS Goals and Priorities, as identified in Attachment 4.11(c)(1). 

Review and analysis of consumer satisfaction

Satisfaction surveys:  A satisfaction survey was distributed in November 2012 to all current consumers, consumers whose cases had been closed in the previous six months, school personnel, service providers, advocacy organizations, and other stakeholders. 

The survey is based on the American Consumer Satisfaction Index, which measures three dimensions of satisfaction:  overall satisfaction, satisfaction compared to expectations, and satisfaction compared to the ideal.  This method was recommended by the Rehabilitation Services Administration following a national study by the Research Triangle Institute.  It is frequently used by other components of the workforce development system.

A total of 1,115 individuals returned survey responses, resulting in a 9.5% response rate.  Answers are rated on a scale of 1 to 10.  Scores of 5 or more represent the perspective of “more satisfied than not.”

Demographic group

2007*

2009

2013

Consumers

5.7

7.1

6.9

School personnel

5.7

6.3

8.7

Service providers

5.7

6.7

6.8

Advocates

5.7

5.2

5

*Only the overall score was calculated in 2007.

Stakeholder meetings:  In November and December 2012, the KRS Director conducted Stakeholder Meetings in six communities with a total of 176 persons participating.  Recurring themes included the importance of services for transition-aged youth with disabilities and agency responsiveness. 

 

This screen was last updated on Aug 1 2013 3:34PM by Peg Spencer

Attachment 4.7(b)(3) Request for Waiver of Statewideness

This agency has not requested a waiver of statewideness.

This screen was last updated on Jun 30 2009 10:46AM by Peg Spencer

Attachment 4.8(b)(1) Cooperative Agreements with Agencies Not Carrying Out Activities Under the Statewide Workforce Investment System

Describe interagency cooperation with and utilization of the services and facilities of agencies and programs that are not carrying out activities through the statewide workforce investment system with respect to

  • Federal, state, and local agencies and programs;
  • if applicable, Programs carried out by the Under Secretary for Rural Development of the United States Department of Agriculture; and
  • if applicable, state use contracting programs.

Kansas Rehabilitation Services (KRS) collaborates and coordinates services with federal, state and local employment and rehabilitation agencies that contribute to the vocational rehabilitation (VR) of Kansans with disabilities.

At the local level such collaborations are individualized according to each person’s needs and interests. This individualized approach is one of the cornerstones of VR services.

At the state level, KRS collaborates with other units within the Kansas Department for Children and Families (DCF) and with other state departments. For example:

  • KRS and DCF Economic and Employment Services collaborate to serve recipients of Temporary Assistance for Needy Families (TANF) who have disabilities. Consumers benefit by being able to receive the coordinated and specialized services they need to achieve employment before their time-limited TANF benefits cease.
  • KRS and DCF Prevention and Protection Services will coordinate to address the employment and/or post-secondary education needs of youth with disabilities who have been in foster.
  • Cooperative working relationships between the Kansas Department for Aging and Disability Services oversight units for community developmental disability organizations and community mental health centers facilitate discussions about the importance of competitive, integrated employment, an employment-first strategy, evidence-based practices, and supported employment services.  
  • KRS maintains an active presence on numerous councils and committees, including:

    • The Statewide Independent Living Council of Kansas.
    • The Kansas Commission on Disability Concerns.
    • The Vocational Sub-Committee of the Governor’s Behavioral Health Planning Council.
    • The Governor’s Commission on Autism.
    • The Working Healthy (Medicaid buy-in program) Advisory Council.
    • The Assistive Technology Advisory Committee.

  • A memorandum of understanding with the Prairie Band Potawatomie Nation VR program addresses the coordination of services to help consumers achieve employment.
  • To maximize limited resources and to help consumers access needed services, KRS works cooperatively with numerous other local and state programs, including Working Healthy and independent living centers.
  • KRS collaborates with the Department of Corrections and individual correctional institutions to assist individuals with disabilities who are being released from custody to become employed.

New initiatives  

KRS continues to work with a variety of service provider organizations to expand community-capacity to meet the employment service needs and goals of Kansans who are blind or visually impaired. A systems change initiative with community developmental disability organizations or their affiliates, addresses competitive, integrated employment as the preferred outcome within that service delivery system, rather than sheltered employment or non-work day activities.

Consistent with the Goals and Priorities identified in Attachment 4.11(c)(1), Rehabilitation Services (RS) will pursue opportunities to establish third-party cooperative agreements with other state programs.  The purpose of such an initiative will be to increase the use of evidence-based practices resulting in competitive, integrated employment for persons eligible for vocational rehabilitation (VR) services.  Through such agreements, the partnering state programs would furnish non-federal funds to match available federal VR dollars.  This collaborative approach would allow RS and other state programs serving persons with disabilities to strategically invest funds to pursue increased employment and reduced reliance on Supplemental Security Income (SSI), Social Security Disability Insurance (SSDI), Home and Community-Based Services (HCBS) waivers and other public assistance programs.  The target populations would include persons receiving services or on the waiting lists for the Developmental Disabilities and Physical Disabilities HCBS waivers, persons with mental illness, and persons receiving SSI, SSDI or other public assistance. 

If such third-party cooperative agreements would be established, RS anticipates working with the partnering programs to issue competitive Requests for Proposals to provide funding for evidenced based employment services to Community Developmental Disability Organizations, Community Mental Health Centers, Aging and Disability Resource Centers, and affiliated service providers statewide.    Employment focused performance-based contracts would be issued and monitored under the administrative supervision of RS as specified in 34 CFR 361.28.   

Rural economic development and state use contracts

When consistent with the Rehabilitation Act and regulations, KRS may use the Rural Development Programs of the U.S. Department of Agriculture to the extent these programs are available to local communities.

Interaction with state use contracting programs is consistent with the Rehabilitation Act and regulations.  

 

This screen was last updated on Aug 1 2013 3:34PM by Peg Spencer

Attachment 4.8(b)(2) Coordination with Education Officials

  • Describe the designated state unit's plans, policies, and procedures for coordination with education officials to facilitate the transition of students with disabilities from school to the receipt of vocational rehabilitation services, including provisions for the development and approval of an individualized plan for employment before each student determined to be eligible for vocational rehabilitation services leaves the school setting or, if the designated state unit is operating on an order of selection, before each eligible student able to be served under the order leaves the school setting.
  • Provide information on the formal interagency agreement with the state educational agency with respect to
    • consultation and technical assistance to assist educational agencies in planning for the transition of students with disabilities from school to post-school activities, including VR services;
    • transition planning by personnel of the designated state agency and educational agency that facilitates the development and completion of their individualized education programs;
    • roles and responsibilities, including financial responsibilities, of each agency, including provisions for determining state lead agencies and qualified personnel responsible for transition services;
    • procedures for outreach to and identification of students with disabilities who need transition services.

A major program goal of Kansas Rehabilitation Services (KRS) is to emphasize the employment potential of students with disabilities and improve the outreach and outcomes for transition-aged students. To accomplish this goal, KRS will continue to work with local school officials to facilitate a smooth transition from education to vocational rehabilitation services and employment.

KRS policies and procedures in serving youth with disabilities are influenced by the available level of staff resources. Within these resources, KRS will accept referrals for vocational rehabilitation (VR) services from transition students approximately 18 months or three semesters prior to their completion or exit from school. (In individual cases, the KRS Regional Program Administrator may grant an exception to begin providing VR services for a student prior to the 18-month or three semester timeline if there are extenuating circumstances which require VR involvement.)  The State Rehabilitation Council has endorsed a policy change proposal that would extend the timeframe for accepting referrals to 24 months or four semesters prior to the exit from school. The agency is continuing to review the fiscal and human resource impact associated with this proposed policy change.

Referrals are encouraged for students who are receiving special education services and students with disabilities receiving services or accommodations as required by Section 504.

Referral timelines are designed to assure that the Individualized Plans for Employment (IPEs) for students who can be served under Order of Selection are coordinated with Individual Education Plans. IPEs must be written as early as possible during the transition planning process, and no later than when the student exits high school.

In addition, KRS may provide technical assistance, such as participation in IEP meetings or referral to community resources, for students prior to the referral timeline, if existing staff resources are available to make this possible.

KRS maintains staff liaisons for each public high school to ensure statewide coverage. In addition to working with special education staff, KRS staff contact voc-ed departments, school nurses and guidance counselors to provide greater outreach to students with disabilities and their families.

Consistent with the goals and priorities identified in Attachment 4.11(c)(1), KRS will emphasize the employment potential of students with disabilities and improve the outreach and outcomes for transition-aged students. In doing so, KRS will pursue opportunities to collaborate with students, families, the Kansas State Department of Education, schools, and other stakeholders. Some examples of implementation actions are:

  • All regions are responsible for outreach to students, parents and schools. Some examples include: scheduling specific days for counselors to work at schools and meet with students and transition staff; operating informational booths at transition fairs or parent-teacher events; and participating in special events such as Job Olympics.

Formal interagency agreement between KRS and the Kansas State Department of Education (KSDE)

This agreement was updated in October 2010, and includes the following goals:

  • To facilitate the integration and coordination of transition services provided by KRS and KSDE for students with disabilities.
  • To promote the continuous improvement of post-secondary education and competitive, integrated employment outcomes for youth with disabilities.
  • To infuse a strengths-based approach to working with youth with disabilities and a culture of high expectations for the achievement of competitive, integrated employment as a measurable outcome for the special education and vocational rehabilitation (VR) services provided.

Further, KRS and KSDE agreed to a wide range of mutual responsibilities, including the following highlights:

  • Provide joint professional development, in-service training and informational meetings for school personnel, VR staff, other adult service providers, parents and students. This may include orientation to programs, referral processes, policies, procedures, pertinent legislation and other areas as may be appropriate.
  • Offer training and technical assistance to districts and local VR offices on coordinating the transition planning process. Topics in this area may include but are not limited to: inviting KRS counselors to IEP meetings; providing information about VR in the IEP development process; and educating VR counselors about district procedures related to transition planning and services for employment and postsecondary education goals for students with IEPs.
  • Collaborate on the State Performance Plan and/or strategic plans developed by each party to facilitate the goals of this agreement and give priority to effective transition services for youth with disabilities resulting in improved post-secondary education and competitive, integrated employment outcomes.
  • Use available inter-agency forums, conferences and expertise to develop a coordinated approach to facilitate achievement of the goals of this agreement.
  • Share student/consumer data and state-level data, to the extent allowed by law, to evaluate the effectiveness of the education and VR services provided.
  • Share federal and state monitoring practices and findings for effective program and policy evaluation.
  • Participate in technical assistance and advisory opportunities to support the goals of this agreement.

As outlined in the agreement, KRS will provide VR services for students in accordance with KRS policy under the following conditions:

  • The student has been determined eligible for VR and can be served within the Order of Selection.
  • The student (and his/her parents or representative if appropriate) and the VR counselor have agreed to an Individual Plan for Employment (IPE).
  • The goods or services provided will be necessary for post-high school training or employment, or will substantially contribute to achievement of the competitive, integrated employment objective on the IPE.
  • Employment or post-secondary services provided by VR must occur outside the established school sessions. The term “school sessions” refers not only to the school semester or term, but also to the school day.
  • Consideration of comparable benefits and application of the economic need policy are required.

According to the agreement and consistent with regulations, the Local Education Agency/Authority (LEA) is not relieved of any responsibility to provide transition services until the student formally exits the public school program and as long as the student remains eligible for and receives special education services.  

 

This screen was last updated on Aug 1 2013 3:34PM by Peg Spencer

Attachment 4.8(b)(3) Cooperative Agreements with Private Nonprofit Organizations

Describe the manner in which the designated state agency establishes cooperative agreements with private non-profit vocational rehabilitation service providers.

To offer a full array of vocational rehabilitation services to meet the needs and interests of people with disabilities, Kansas Rehabilitation Services (KRS) will continue its extensive partnerships with community service providers.

Contracts and service provider agreements are established to help KRS consumers achieve their individual employment goals, to increase system capacity for community services, to support innovative approaches to service delivery, to enhance services to specific populations, and to increase consumer choice among available service providers. These contracts and agreements also help KRS maintain geographic distribution of services. Procedures in establishing such agreements emphasize the role of regional KRS offices to identify needed services and to monitor the usage and effectiveness of the services provided through the agreements. The contracts and agreements define the nature and scope of services to be provided, outcome measurements, procedures for referrals, authorizations, reporting requirements, fees, billing and financial procedures.

Service provider agreements are available for a variety of services, including vocational assessment, independent living assessment, community-based work assessment, community-based job tryout, job preparation, guided placement, customized placement, discovery/supported employment, job coaching, rehabilitation engineering, assistive technology, rehabilitation teaching and orientation/mobility. These agreements emphasize the development of action plans, strengthened approaches to ongoing communication among KRS counselors and service providers, and accountability measures for successful rehabilitation outcomes.

Service providers participating in these agreements include community rehabilitation programs for individuals with developmental disabilities, consumer-run organizations, independent living centers, mental health centers, substance abuse programs, their affiliates, assistive technology access sites, and independent contractors. Providers may offer more than one service and serve more than one region of the state.

In addition, state-only funding supports:

  • $121,250 to United Cerebral Palsy of Kansas (UCPK), Wichita to provide individual assistive technology equipment, devices and services to enhance the independent living of Kansas with disabilities. The state funds are matched with private funds provided through UCPK and other private donors, leveraging additional spending power from the state’s investment.
  • $160,050 to the Kansas Youth Empowerment Academy for career and leadership training, and mentoring for youth with disabilities. Funding includes state dollars and fee funds.  No federal funding is provided.

This screen was last updated on Aug 1 2013 3:34PM by Peg Spencer

Attachment 4.8(b)(4) Arrangements and Cooperative Agreements for the Provision of Supported Employment Services

Describe the efforts of the designated state agency to identify and make arrangements, including entering into cooperative agreements, with other state agencies and other appropriate entities in order to provide the following services to individuals with the most significant disabilities:

  • supported employment services; and
  • extended services.

Kansas Rehabilitation Services (KRS) enters into provider agreements with a variety of community agencies for the provision of supported employment services.  Providers include community developmental disability organizations, mental health centers, independent living centers, and other public and private entities.

Through customized employment provider agreements, six key components or milestones are specified for supported employment services:

1. Creation of a job development action plan

2. Placement

3. Stabilization

4. 45 days of continuous, successful employment

5. Finalization of an extended ongoing service plan

(This plan describes how the supported employment service provider will maintain extended supports once the time-limited VR services end.  Or, the plan may describe how the overall community service system will provide the extended supports the consumer will need to maintain employment.  These extended supports are not funded with VR dollars.)

6. Successful VR case closure in accordance with all of the requirements set out in federal regulations

In FFY 2013, KRS also implemented a Discovery/Supported Employment service provider agreement for individuals with the most significant intellectual disabilities.  This service delivery model is part of the Great Expectations systems change initiative.  Based on national research from the Rehabilitation Research and Training Center on Workplace Supports and JobRetention at Virginia Commonwealth University, this model identifies the following key components or milestones:

1. Creation of a discovery (assessment) action plan

2. Completion of the discovery assessment process

3. 10 days of successful employment and finalization of an instructional plan

4. Stabilization

5. Finalization of an extended ongoing service plan  

6. Successful VR case closure in accordance with all of the requirements set out in federal regulations

Individualized job coaching may also be provided through service provider agreements.

The provider agreements also:

  • Describe the time-limited services that will be provided through KRS for eligible individuals with the most significant disabilities.
  • Address responsibility of the providers to coordinate with the community service system, which has responsibility for funding and providing the extended ongoing services necessary for the consumer to maintain employment once they exit the VR program.

The Individual Plan for Employment is used as the basis for referral to one of the providers. It also describes the criteria, specific to each consumer, for determining that job performance is stable, determining how and when progress will be evaluated, and describing how extended ongoing support services will be provided.  After the consumer reaches stability on the job, the consumer, service provider and VR counselor work together to finalize the plan for extended ongoing supports.  This allows the plan to be specific and customized according to the consumer’s current work situation and support needs.  As a result, the ongoing support section of the IPE may be amended, with the consumer’s agreement, in order to reflect the most current information available.

The performance of these providers in helping clients secure competitive, integrated employment and wages consistent with their goals and priorities significantly impacts the overall KRS performance on standards and indicators. Therefore, accountability benchmarks have been established with the target of 80% of persons referred to service providers obtaining jobs within an average of 120 days, and 60% of persons referred achieving successful closures. 

Through the provider agreement requirements and performance benchmarks, KRS’ intention is to develop a network of effective supported employment providers whose focus is on the vocational objectives, goals, rehabilitation needs and priorities of the consumers to be served.   KRS regional managers meet with providers on a periodic basis to maintain a collaborative relationship in this service delivery system and to address accountability and performance improvement, if necessary.

In implementing supported employment services, KRS funds individual job placements. KRS emphasizes the importance of geographic distribution of services. KRS also places a priority on working with community agencies that have the capacity to:

  • Develop productive relationships with employers.
  • Encourage people with disabilities to learn about developing natural support networks.

 

This screen was last updated on Aug 1 2013 3:34PM by Peg Spencer

Attachment 4.10 Comprehensive System of Personnel Development

Data System on Personnel and Personnel Development

The Kansas Rehabilitation Services (KRS) mission is: Working in partnership with Kansans with disabilities to achieve their goals for employment and independence.  Qualified staff are an essential asset to the agency’s ability to achieve this mission. Therefore, KRS has established a Comprehensive System of Personnel Development to assure that staff are well-qualified, take part in ongoing training to maintain expertise in the field of vocational rehabilitation, and are accountable through performance-based evaluations. 

Data system on personnel and personnel development 

KRS maintains a system for collecting and reviewing information about the personnel who carry out the vocational rehabilitation (VR) program.  The data includes the number of individuals currently employed, the number of positions vacant, the classifications of positions, and the educational qualifications of counselors.  Sources for this data system include the state’s personnel/payroll system, budget reports, and the KRS database on staff credentials.

As of February 2013, KRS employs 75 vocational rehabilitation counselors who deliver basic Title I services through regional field offices.  There are five vacancies.  KRS projects that 15,122 individuals with disabilities will be served in FFY 2014, resulting in a counselor to consumer ratio of 1:201. 

KRS also employs seven rehabilitation managers who have supervisory responsibilities in regional offices and four program administrators who are responsible for directing the VR program in their regions.  There is one rehabilitation manager vacancy.  Other staff provide vocational assessment and rehabilitation teaching services. Positions in the general category of administrative assistants or clerical support are also included among VR staff.  When clerical support functions are provided on a percentage basis through the Kansas Department for Children and Families (DCF) regional offices, the positions are funded through the cost allocation process rather than direct VR funding.  DCF is the DSA. 

Counselor qualifications 

KRS maintains a database about the educational qualifications/credentials of counselors. A total of 56 of the 75 counselors currently meet the requirements of the Comprehensive System of Personnel Development. The 19 others are working to complete the necessary additional course work to meet the national educational standard associated with being CRC-eligible.  

Number of personnel needed 

To help determine personnel needs, KRS participates in an ongoing comprehensive study of staff caseloads conducted by DCF.  The study measures workloads in DCF programs including vocational rehabilitation, child support services, financial assistance for families, and prevention/protective services.  Each staff person’s caseload is compared to the average caseload within its own program.  According to this analysis, the average vocational rehabilitation counselor active caseload as of February 1, 2012 was 117 persons.  Caseloads vary by Region, as follows:

  • Kansas City, 133 
  • East, 119
  • Wichita, 113
  • West, 102

Looking at such average workloads is one tool that DCF, the designated state agency, uses in analyzing staff workloads and personnel requirements.  Budget constraints, which impact all programs within DCF, such as appropriations for limited numbers of full-time equivalent staff, and the need to hold vacant positions open to avoid exceeding salary allocations, are significant factors which impact staffing levels.

Note regarding the table below: Information is based on the number of personnel employed as of February 1, 2012. Projected vacancies over the next five years are based on a turnover rate of 13.5% per year for counselors/direct service staff and 8% per year for all other positions. Annual turnover is then multiplied by five to determine the projected vacancies that will occur over the next five years. This calculation simply projects the vacancies that will occur, and does not estimate the number of vacancies that will eventually be rehired or filled.

Administrative staff includes central office positions and four regional program administrators.  It also includes seven regional managers, who directly supervisor counselors.  (There is one vacancy among regional managers.)  Staff supporting counselors includes vocational evaluators, rehabilitation teachers, drivers, and clerical support positions.

 

 

Row Job Title Total positions Current vacancies Projected vacancies over the next 5 years
1 Administrative staff 28 1 11
2 Counselors 75 5 51
3 Staff supporting counselors 32 0 13
4 0 0 0
5 0 0 0
6 0 0 0
7 0 0 0
8 0 0 0
9 0 0 0
10 0 0 0

 

Institutions of higher education preparing VR professionals

Emporia State University (ESU) currently offers a master’s degree program in rehabilitation counseling. There are currently 18 students enrolled.  ESU has averaged five graduates per year over the past five years and expects to graduate five or more in 2013.  ESU reports that: the lack of federal stipends to support students in this curriculum continues to limit student entry into the program.  In addition, Emporia State reports that a lack of understanding of the vocational rehabilitation profession among prospective students also limits enrollment.  Currently, there are no counselors employed by KRS who are receiving support from the agency to attend Emporia State in order to meet CSPD standards.  They are participating in other CORE accredited programs that offer stipends.    

 

Row Institutions Students enrolled Employees sponsored by agency and/or RSA Graduates sponsored by agency and/or RSA Graduates from the previous year
1 Emporia State University 18 0 0 3
2 0 0 0 0
3 0 0 0 0
4 0 0 0 0
5 0 0 0 0

 

KRS strives to fill vacant positions with well-qualified and diverse individuals.  Vacancy postings clearly state the educational requirements consistent with the national CRC educational standard. Recruiting individuals who already meet the qualification standards has been a challenge, and numerous new hires must complete additional educational requirements.  A total of 19 of the 75 currently employed counselors, or 25%, require additional graduate level classes in order to meet the CSPD standards. 

In addition to the traditional advertising methods, Regional Program Administrators and Human Resource Personnel have made personal contacts with universities that have master’s programs in rehabilitation counseling, have provided information to candidates about the geographical regions where vacancies exist, and have recruited candidates through specialized programs, such as programs for people who are deaf or hard of hearing or programs teaching service delivery for people who are blind. 

Vacancy announcements are distributed to independent living centers and colleges that are traditionally minority institutions in order to encourage cultural diversity in the KRS workforce.  Recruitment also occurs through professional, advocacy and service provider associations.

The Human Resources office in the DSA has developed a recruitment brochure and has represented KRS at various opportunities, including career fairs.  KRS also posts vacant position announcements through a recruiting system for rehabilitation counselors at www.experience.com; such announcements are then distributed to more than 200 schools both regionally and nationally.  Job vacancy announcements are also distributed directly to a listing of 30 masters level programs and programs specializing in the rehabilitation of individuals who are blind.

The following factors also influence the ability of KRS to recruit and retain qualified staff:

  • The starting salary for a Human Services Counselor classification is $1,465 bi-weekly.

  • The graduate training program for rehabilitation counselors at Emporia State University anticipates only about three to five master’s level graduates in a year. 

  • The ability to fill vacant counselor positions continues to be impacted by the DSA’s need to hold positions vacant to stay within the salary appropriations.  Such action is consistent throughout all programs in the DSA.

 

KRS standards are consistent with the educational requirements established by the Commission on Rehabilitation Counselor Certification (CRCC).  Individuals who hold the Certified Rehabilitation Counselor (CRC) credential or who have a master’s degree in rehabilitation counseling from a program accredited by the Council on Rehabilitation Education (CORE) meet the qualification standards.

In addition, individuals may be hired if they have advanced degrees in the numerous areas of study allowed by CRCC and agree to complete an integrated program of study focused on rehabilitation counseling coursework.

Such staff will be expected to complete the required coursework within seven years of the date of hire.  Individualized counselor development plans are initiated and reviewed each quarter to assure that these individuals stay on target in meeting the required educational standards.  These professional development plans are based on the following principles:

  • Training is intended to increase the knowledge, skills and abilities of rehabilitation counselors, thereby enhancing the provision of VR services and the quality of employment outcomes. 

  • Counselors may continue to perform all counselor functions during their training periods. 

  • In-service training grant funds may be used to help staff maintain compliance with the standards through the support of continuing education requirements. 

  • KRS will investigate and support non-traditional opportunities for training, including use of the Internet. 

  • KRS compliance with the standards will be reviewed annually, in consultation with the State Rehabilitation Council.

In addition to the CRC educational requirements, state personnel standards require the following knowledge, abilities and skills at entry into Counselor positions:

  • Knowledge of the principles and techniques of counseling.

  • Knowledge of the physical and psychological aspects of disability and human behavior.

  • Knowledge of individual appraisal instruments and their applications.

  • Knowledge of job analysis, job modification and rehabilitation engineering.

  • Knowledge of agency policy and procedures.

  • Ability to relate to and work effectively with persons with diverse disabilities. 

  • Ability to communicate effectively with a variety of people.

  • Ability to review and evaluate information and to adapt trends and developments in the field to a practical program application.

  • Ability to analyze medical, psychological, economic, social and academic information to formulate recommendations.

  • Ability to evaluate personal and psychological characteristics, physical abilities, work background, potential capabilities and interests of the disabled individual and to interpret these in terms of their occupational significance.

  • Ability to develop individual written plans for employment. 

  • Ability to use reference materials on disability to guide eligibility decisions and rehabilitation plan development.

  • Ability to use computer technology with accommodations as needed, to complete job duties.

Review by the State Rehabilitation Council

The Council periodically reviews and provides guidance on counselor qualifications and evaluations. 

 

KRS will continue to develop, implement and maintain a professional development system for new and experienced staff.  A priority focus area will be to address effective development and implementation of Individual Plans for Employment (IPEs).  This training will incorporate best practices for consumer engagement and informed choice; understanding the purpose and intent of the VR program; linkages between eligibility, rehabilitation needs, consumer goals and priorities, and services provided; development of effective progress measures; time and caseload management techniques; and financial accountability.  Other focus areas of interest continue to be cultural competence; accountable decision-making; expertise related to disability populations served (specifically persons who are blind or visually impaired, persons with Autism Spectrum Disorders, persons with mental illness, and persons with head injury); leadership development; use of comparable benefits; basic benefits counseling issues surrounding employment; and effective career counseling and guidance related to employment as the avenue to self-sufficiency.

In addition, the in-service training grant goals include the following:

  • The in-service training program will support KRS efforts to comply with quality service standards, outcome expectations, federal regulations, state policy, caseload management, documentation requirements, and the corrective action plan.
  • The training program will also support KRS efforts to comply with the CSPD regulatory requirements.
  • Rehabilitation trends, including effective use of assistive technology, will be kept in the forefront.

Dissemination of information and research

Numerous strategies assure that information about research, best practices, trends, and state agency policies and procedures are distributed to staff statewide.  KRS maintains both public and internal web sites which post information on agency policies and service provider agreements.  The Central Office makes reference/resource library information, including the publications of the Institute on Rehabilitation Issues, available to staff statewide. KRS has used technology, such as statewide web casts with live audio and video, to conduct staff meetings and trainings.

Evaluating the performance of counselors and other personnel

Staff are evaluated annually using the process and forms prescribed by the DSA. Each staff member’s position description is a primary source document for the evaluation system.  The position description explains the staff member’s duties and responsibilities related to the KRS mission, including the emphasis on serving people with the most significant disabilities. 

In FFY 2010, KRS implemented a comprehensive Performance Management System.  This system established consistent counselor performance standards related to quality and policy compliance reflected through case reviews; timeliness for eligibility and IPE development; the number of new IPEs developed; the number of consumers rehabilitated; and the rehabilitation rate.  Competencies related to professional conduct, timely responses to consumer and other inquiries, and effective caseload management are also included in this new performance management process.  Consistent standards were also established for supervisors and administrators.

 

KRS provides a full range of special media options and accommodations.  The Kansas Commission for the Deaf and Hard of Hearing provides support to staff and consumers statewide.  Foreign language interpreting is provided as needed.  The KRS Handbook of Services, application for services, and informational brochures have been translated into Spanish and Vietnamese. 

When accommodations cannot be provided by staff directly, services may be contracted through a private individual or organization, such as a sign language interpreter or foreign language interpreters.  When appropriate, family members may assist with communication if that is the consumer’s informed choice.

 

A Memorandum of Understanding between KRS and the Kansas Department of Education addresses the intention to share staff training resources and to facilitate cross-informational training among special education and rehabilitation staff.

 

This screen was last updated on Aug 1 2013 3:34PM by Peg Spencer

Attachment 4.11(a) Statewide Assessment

Provide an assessment of the rehabilitation needs of individuals with disabilities residing within the state, particularly the vocational rehabilitation services needs of:

  • individuals with most significant disabilities, including their need for supported employment services;
  • individuals with disabilities who are minorities;
  • individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program; and
  • individuals with disabilities served through other components of the statewide workforce investment system.

Identify the need to establish, develop, or improve community rehabilitation programs within the state.

Numerous activities contribute to the ongoing assessment of the rehabilitation needs of Kansans with disabilities. These activities include the following:

  • Director’s Stakeholder Meetings. 
  • Consumer satisfaction survey. 
  • Input from vocational rehabilitation (VR) counselors, managers and administrators, ongoing.
  • Interagency coordination, ongoing.
  • Review of priorities established by other organizations, ongoing.
  • Focus groups and surveys with service providers, conducted periodically as warranted.
  • Annual public hearings related to State Plan development and updates.
  • Periodic analysis of population and service trends.
  • Input and analysis provided through the State Rehabilitation Council, ongoing.

This Attachment represents a triennial assessment updated for the three-year period beginning FFY 2014.

In all needs assessment activities, attention is directed toward collecting information on the critical areas identified in the Rehabilitation Act.

What are the rehabilitation needs of individuals with disabilities, particularly the vocational rehabilitation service needs of:

  • Individuals with the most significant disabilities, including their need for supported employment services?
  • Minorities?
  • Individuals with disabilities who have been unserved or underserved by VR?
  • Individuals with disabilities served by other components of the statewide workforce investment system.

What is the need to establish, develop, or improve community rehabilitation programs within the state?

In addition, KRS collects information about barriers to employment, services needed to become employed, and the value of employment from the perspective of individuals with disabilities.  Additional questions posed include:

  • What strengths do you see in the present employment service delivery system for people with disabilities? What gaps or unmet needs do you identify?
  • In thinking about your experience with vocational rehabilitation (VR), what has worked well? What has not? How can we improve?
  • In thinking about your experience with the one-stop system, what has worked well? What has not?
  • If you could design a process and services that would best assist people with disabilities to become employed, what would it include?

Stakeholder Meetings:  In November and December 2012, the KRS Director conducted Stakeholder Meetings in Topeka, Overland Park, Wichita, Chanute, Hays and Garden City.  A total of 176 persons participated.  Recurring themes included:

  • The need for more outreach and community informational meetings to build awareness about the VR program and services that can be provided.
  • The need for specific outreach to employers regarding the benefits of hiring people with disabilities.
  • The importance of working with transition-aged youth with disabilities, and of clarifying the services that KRS can provide while the individual is still in school.
  • Concerns about the economy and the impact of employment options for people with disabilities.
  • Concerns about difficulty in being able to reach counselors by phone, and lengthy processes to initiate services in some regions.
  • Identification of persons with traumatic brain injury, persons with Autism Spectrum Disorders, and persons who are blind or visually impaired as potentially underserved populations.
  • Concerns regarding the number of counselors employed by KRS, delays in refilling vacant counselor positions, and the capacity of the program to provide efficient, effective services.  A related suggestion was to establish new provider agreements to supplement the work done by KRS counselors.  Another related suggestion was to look at using technology to make business processes more efficient. 
  • Positive feedback for the competitive, integrated employment focus of the Great Expectations Initiative, a system change effort to promote employment for people with the most significant intellectual disabilities as an alternative to non-work day services, waiting lists, or sheltered employment.
  • Identification of the need for more skilled job development, supported employment and job coaching service providers.

In addition to identifying the recurring themes listed above, many participants in the Stakeholder Meetings expressed appreciation for VR services or for the work of their VR counselors. 

  • Here’s an example from an individual attending college leading to career-track employment through VR:   “Voc rehab has helped me better improve myself, helped me figure out who I am as a person and go from there.”
  • Here’s an example from a client in southeast Kansas:  “My counselors have done an exceptional job.  The program exceeded my expectations. I didn’t know what to expect to start with, and they are doing an exceptional job.”

Satisfaction surveys:  A satisfaction survey was distributed in November 2012 to all current consumers, consumers whose cases had been closed in the previous six months, school personnel, service providers, advocacy organizations, and other stakeholders. 

The survey is based on the American Consumer Satisfaction Index, which measures three dimensions of satisfaction:  overall satisfaction, satisfaction compared to expectations, and satisfaction compared to the ideal.  This method was recommended by the Rehabilitation Services Administration following a national study by the Research Triangle Institute.  It is frequently used by other components of the workforce development system.

A total of 1,115 individuals returned survey responses, resulting in a 9.5% response rate.  Answers are rated on a scale of 1 to 10.  Scores of 5 or more represent the perspective of “more satisfied than not.”  Comparisons to survey scores from 2007 and 2009 are provided in the table below.

Demographic group

2007*

2009

2013

Consumers

5.7

7.1

6.9

School personnel

5.7

6.3

8.7

Service providers

5.7

6.7

6.8

Advocates

5.7

5.2

5

*Only the overall score was calculated in 2007.

In FFY 2013, 292 of the survey respondents chose to provide written comments in addition to answering the scored questions.  Some individuals commented on more than one topic.  Here’s a brief summary of the most frequent topics.  Actual quotes are provided as examples only. 

 Counselor compliments:  54 comments

“The whole VR staff is wonderful.  I love my counselor.  She truly takes an active interest and supports me in all my goals and achievements. I know she is always a phone call or e-mail away and she has a great response time.”

Counselor concerns:  105 comments related to returning phone calls, lack of follow-through, overall communications and courtesy.

“I don’t feel they listened to me.”

“I never heard back on questions I asked.”

 Agency concerns:  54 comments on timeliness

“After the initial meeting it has been a slow process.”

I would like to see a much better response time, more flexibility in scheduling appointments and more creativity in vocational training and supports.”

 Agency concerns:  27 comments on program capacity

Not enough staff.

Turnover – one parent noted her son had four different counselors in less than a year.

Agency compliments:  61 comments

“Vocational rehabilitation has given me a new lease on life, and helps me feel productive, and some purpose and meaning to my life.”

“Without your help I would not be attending college.”

Issues not specific to VR:  A total of 22 comments were received on issues that are not specifically the purview of KRS.  These issues included transportation, health care, employment discrimination, cost of living, housing, child care, and community accessibility.

Key stakeholder interviews:  As part of this needs assessment, KRS conducted key stakeholder interviews with numerous organizations in the position of assessing the employment-related needs of Kansans with disabilities.  They included:  the Kansas Commission on Disability Concerns, Working Healthy Medicaid-Buy-In, Assistive Technology for Kansans, the physical disabilities HCBS waiver program, the Developmental Disabilities Council, Addiction and Prevention Services, Mental Health Services, the Kansas Association of Centers for Independent Living, the workforce development system in the Kansas Department of Commerce, the Kansas Commission for the Deaf and Hard of Hearing.  In addition, a survey was conducted of vocational rehabilitation counselors, managers and administrators in field offices.

Multiple participants identified the following populations as potentially underserved by KRS:  persons with traumatic brain injury, persons on the Autism Spectrum, transition-aged youth with disabilities, and persons who are blind.   The need for increased staff expertise and capacity was identified related to serving persons with mental illness, persons with substance abuse issues, people with disabilities with criminal backgrounds, persons with the most significant intellectual disabilities, and persons who are chronically homeless. 

Recurring themes included the following: (Please note that not all themes identified here relate exclusively to the responsibilities of VR.)

  • The need for youth with disabilities to be employed in real jobs before making career decisions, including the need for youth to have employment-focused services prior to exit from secondary school.
  •  Incentives for employers to hire more individuals with disabilities.
  • Funding for long-term support after VR case closure.
  • The need for additional service providers.
  •  Funding throughout the disability service delivery system that focuses on competitive, integrated employment rather than congregate settings.
  • The need for transportation to and from work, including transportation beyond the 8 a.m. to 5 p.m. hours to support employment in service industries or shift work..

  Interagency coordination and review of priorities established by other organizations: To help identify unmet needs and potential service delivery strategies, KRS participates on numerous interagency and service coordination committees, and participates in collaborative service delivery. A partial list of these organizations includes:

  • The Governor’s Behavioral Health Planning council and its sub-committee on vocational services for persons with severe and persistent mental illness
  • The Kansas Commission on Disability Concerns
  • The Statewide Independent Living Council of Kansas
  • The Prairie Band Potawatomie Nation VR Program
  • The Kansas Department of Education
  • Local workforce investment boards
  • The Working Healthy Advisory Council
  • The Assistive Technology Advisory Committee 

KRS also maintains regular contacts with advocacy organizations. Contact with these groups contributes to our assessment of the service needs of Kansans with disabilities.

The foremost recurring theme identified through interagency coordination is the need for greater outreach and information to be available to individuals with disabilities about the VR program and services that can assist them to become employed. Parents of youth with disabilities, youth and school personnel need significant information to help them navigate access to VR services and a smooth transition from the public education to adult service delivery system. Often individuals involved in the developmental disability and mental health service delivery systems rely heavily on those programs for information about their employment options; therefore both those consumers as well as the service providers need information about the VR program.

The importance of benefits counseling to assist people with disabilities in analyzing the impact of work on benefits is often raised as an essential component to promoting employment as the avenue to self-sufficiency.   Finally, there is consensus among these groups regarding the importance of young people with disabilities having opportunities to gain work experience through part-time, after-school or summer jobs.

Demographics and population trends

  • Information from the Annual Disability Statistics Compendium identifies a total of 177,640 individuals with disabilities ages 18 to 64 in Kansas. 
  • DCF Prevention and Protection Services identifies 398 youth with disabilities ages 16 to 18 in foster care as of March 31, 2013. This accounts for 53% of all foster care youth in this age group. In addition, 84 individuals with disabilities ages 18 or older are still receiving foster care services representing 66% of this group.   
  • The Kansas Department of Education reports a total of 67,136 youth with disabilities ages three to 21 in public and special purpose schools. Among the highest incidence of disability are: 3,007 persons with Autism Spectrum Disorders; 11,033 with developmental disabilities; 2,926 with emotional disturbance; 23,469 with learning disabilities; 3,426 with mental retardation; 7,327 with other health impairments; and 13,678 with speech/language disabilities. 
  • Some rural areas are generally considered underserved due to the population scarcity and distance to available services and supports. A total of 55 of the 105 Kansas counties have a population density of 10 or fewer people per square mile.
  • Persons with Autism Spectrum Disorders are currently underserved by the VR program in comparison to the overall population. The Kansas Governor’s Commission on Autism reports a growth rate of more than 500% in the school age population in the last nine years. The Department ofEducation, as noted above, reports a total of 3,007 youth with Autism ages 3-21. In FFY 2012, KRS served only 373 individuals on the Autism Spectrum. 

One-stop workforce development system

In several communities, KRS counselors have regularly scheduled itinerant work hours at KANSASWORKS workforce development system offices. In Wichita, one counselor is co-located on a full-time basis. KRS Program Administrators are members of Local Workforce Investment Boards, and these relationships encourage sharing of program information and collaboration. KRS staff also encourage consumers to register with the workforce system for available job opportunities and other services, such as assistance in developing professional resumes. KANSASWORKS reports that the workforce development system served 2,900 persons with disabilities during the past year. It is not currently known if any of these individuals were also receiving VR services. A new program being launched in FFY 2013 will increase collaboration and employment opportunities for people with disabilities. KANSASWORKS and KRS are working together to implement the Employer Partner Incentive Program, which is funded with 100% State General Funds. Employers may receive incentive payments for hiring and retaining VR clients who are also eligible for KanCare (Medicaid). 

The need for establishing or developing community rehabilitation programs

When assessing the need for establishing, developing or improving community rehabilitation programs, KRS will be guided by whether services (individual programs as well as statewide systems) meet the following objectives:  

  • Involve persons with disabilities and the community in making best use of current resources according to local needs.
  • Improve coordination of services.
  • Demonstrate outcomes and accountability.
  • Advocate for community inclusion.
  • Contribute to the growth of quality transition planning services.
  • Aid in the development of supported employment programs by maintaining quality standards.
  • Increase outreach programs to meet the needs of individuals in underserved areas or for minorities.
  • Create new service delivery strategies for unserved or underserved disability populations.
  • Increase opportunities for competitive, integrated employment.

 The needs assessment revealed the following common themes. There is a need for job placement and other provider services with specialized expertise in serving people who are blind or visually impaired. There is a need for additional supported employment and job coaching services. There is a need for environmental supports for persons who are deaf or hard of hearing, to include greater access to sign language interpreting as well as access to service delivery staff who are able to sign directly with their consumers who are deaf.

The needs of individuals with the most significant disabilities for supported employment services

Annually about 10% of the total persons served (Status 02-24 +32) receive supported employment services. Individuals with severe and persistent mental illness, significant intellectual disabilities, and traumatic brain injury are among the primary populations receiving supported employment services.

Their services are characterized by:

  • The need for community-based work assessments or job tryouts in competitive, integrated employment so that individuals who have not previously worked can explore jobs that are a good match for their skills and interests.
  • The importance of an individualized approach in connecting these individuals with: available social service and disability-related services; transportation; benefits counseling; and natural support networks in their home communities.
  • The need for employability or soft skill training on issues such as self-advocacy, communications, taking direction from employers, getting along with co-workers and customer service.
  • The need for specific job skill training matched with current and projected labor market needs.

 When considering the entire disability service delivery system, identifying the source of extended supports continues to be an issue warranting further review and capacity building efforts, especially for individuals who cannot access such services through the state’s network of community mental health centers and community developmental disability organizations.

Summary

The information collected from these needs assessment activities has been used as the basis for establishing goals and priorities to enhance services for people with disabilities. The FFY 2014-2016 goals and priorities developed as a result are reflected in Attachment 4.11(c)(1).

 

This screen was last updated on Aug 5 2013 9:46AM by Peg Spencer

Attachment 4.11(b) Annual Estimates

According to the Rehabilitation Research and Training Center on Disability Statistics and Demographics, there are 1,718,527 individuals ages 18-64 living in Kansas, 177,640 of whom are individuals with disabilities, a prevalence rate of 10.3%.  (Source:  2011 Disability Statistics Compendium)

A total of 67,136 children ages 3 to 21 are receiving special education services.   (Source:  Kansas State Department of Education, 2012)

For FFY 2014, Kansas Rehabilitation Services (KRS) projects that services will be provided for 15,122 individuals. 

KRS monitors caseload and expenditure trends regularly. The KRS projection method tracks consumers and costs by status as they move through the system. Using historical data and known future events, consumer movement and the related costs are projected.  This information is updated each month, allowing assumptions about movement and/or costs to be adjusted through a review of actual vs. anticipated activity.

The following table identifies the number of eligible individuals projected to receive services with funds provided through Title I Vocational Rehabilitation and Title VI Supported Employment. Persons are identified by Order of Selection priority category. 

Please note that Title VI supported employment funds may be expended only for individuals with the most significant disabilities (Category 1).  In addition, because of the limited amount of Title VI funds provided, KRS will also expend Title 1 funds in order to meet consumer needs for supported employment services.  In the table below, the Title VI funds are divided by the average cost for a supported employment case from all funding sources in order to provide the estimated number of persons to be served with Title VI funds.

The average annual cost of services for FFY 2014 is projected.  Projections are subject to change based on budget appropriations and allocations.

Category Title I or Title VI Estimated Funds Estimated Number to be Served Average Cost of Services
Category 1 Title I $15,147,273 11,634 $1,301
Category 1 Title VI $300,000 266 $1,127
Category 2 Title I $3,986,205 2812 $1,417
Category 3 Title I $708,479 410 $1,728
Totals   $20,141,957 15,122 $1,331

This screen was last updated on Aug 1 2013 3:34PM by Peg Spencer

Attachment 4.11(c)(1) State Goals and Priorities

The goals and priorities are based on the comprehensive statewide assessment, on requirements related to the performance standards and indicators, and on other information about the state agency. (See section 101(a)(15)(C) of the Act.) This attachment should be updated when there are material changes in the information that require the description to be amended.

  • Identify if the goals and priorities were jointly developed and agreed to by the state VR agency and the State Rehabilitation Council, if the state has a council.
  • Identify if the state VR agency and the State Rehabilitation Council, if the state has such a council, jointly reviewed the goals and priorities and jointly agreed to any revisions.
  • Identify the goals and priorities in carrying out the vocational rehabilitation and supported employment programs.
  • Ensure that the goals and priorities are based on an analysis of the following areas:
    • the most recent comprehensive statewide assessment, including any updates;
    • the performance of the state on standards and indicators; and
    • other available information on the operation and effectiveness of the VR program, including any reports received from the State Rehabilitation Council and findings and recommendations from monitoring activities conducted under section 107.

Mission --   Kansas Rehabilitation Services (KRS)  -- Working in partnership with Kansans with disabilities to achieve their goals for employment and independence.

 Background

 In Federal Fiscal Year 2007, Kansas Rehabilitation Services (KRS) launched an ambitious long-term strategic plan based on:

  • The core principle that competitive, integrated employment is the avenue to self-sufficiency, independence, inclusion, economic equality, and integration into society for people with disabilities.
  • Results of the comprehensive statewide needs assessment, which included extensive opportunities for consumers, service providers and advocacy groups to provide input.
  • An analysis of the agency’s performance on federal standards and indicators.
  • Monitoring and agency performance reviews or audits.
  • Numerous work sessions with the State Rehabilitation Council on development of goals and priorities.

 The result of that work focused the attention of the agency on achieving four primary goals.  These goals related to:

  • Quality, competitive, integrated employment outcomes for Kansans with disabilities
  • Accountability
  • Improved outreach and outcomes for transition-aged youth
  • The meaningful involvement of people with disabilities in KRS operations

In the ensuing years, those goals have been consistently reaffirmed through stakeholder input and by the State Rehabilitation Council.  In preparation for development of the new State Plan for FFY 2014-2016, KRS again conducted stakeholder meetings, developed a comprehensive needs assessment, and analyzed the additional factors listed above.  Throughout this process, the four major goals were reaffirmed.   

Therefore, the goals for FFY 2014-2016 represent a continuation of the KRS strategic direction.  Some strategies and indicators have been modified based upon emerging issues.  The baseline for most indicators continues to be FFY 2006, the performance year just prior to implementation of this strategic plan in 2007 Using this baseline allows KRS to:

  • Maintain accountability including stable data sources.
  • Identify data trends over numerous years.
  • Track progress achieved since initial implementation.
  • Identify areas for ongoing performance improvement.

Please see Attachment 4.11(e)(2) for a current report of progress.

Goals and priorities FFY 2014-2016

 Goal 1:   Kansans with disabilities will achieve quality, competitive, integrated employment and self-sufficiency.

 Strategies for Goal 1:

 KRS will implement the following strategies:

 A.     Communicate with consumers, advocates, service providers, education authorities, the disability service delivery system and staff to foster a cultural shift that emphasizes the value of employment rather than benefits as the avenue to self-sufficiency, independence, inclusion, economic equality, and integration into society.

 B.     Emphasize both the potential of people with disabilities and the perspective of employment as the avenue to self-sufficiency in all staff training.

 C.     Support peer mentoring of people with disabilities that encourages employment and empowers individuals to risk leaving the benefits system.

 D.     Support assistive technology services that enhance employability.

 E.     Identify and support best practices that encourage high-wage/career track employment.  Implement a service provider agreement to support placement of clients in employment while they pursue additional career-track services through VR.

 F.      Coordinate with the systems for community mental health centers and community developmental disability organizations and affiliates to increase the expectations for the percent of persons served pursuing competitive, integrated employment.

 G.     Pursue opportunities to conduct a longitudinal study that measures the full impact of employment on the lives of people with disabilities, using a holistic approach that measures a range of dimensions such as earnings, poverty, community integration and inclusion, civic participation, and other quality of life issues.

 H.     Pursue options for securing technical assistance for consumers and counselors related to the development and implementation of small business and self-employment plans.

 I.      Collaborate with service providers/contractors to enhance community-based capacity to provide rehabilitation teaching, orientation and mobility, and communication skills training to meet the employment-related needs of people who are blind or visually impaired.    

 J.      Increase the successful employment and rehabilitation rate of recipients of Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI) through the use of intensive case management, and thereby increase the amount of Social Security reimbursement dollars paid to the agency.     

 K.     Establish a Partnership Plan with the Kansas Department of Corrections to increase participation in VR services and employment outcomes for offenders with disabilities.                      

Indicators for Goal 1:

 KRS will achieve or exceed the required federal standards for the following indicators:

 1.1    The number of persons achieving employment outcomes will equal or exceed the previous year.

Baseline FFY 2006: 1,746

 1.2    The percentage of individuals rehabilitated who achieve competitive employment will equal or exceed 72.6%.

 Baseline FFY 2006: 97%

1.3    The average hourly earnings of all individuals who exit the program in competitive employment as a ratio to the average hourly earnings for all employed Kansans will equal or exceed .52.

Baseline FFY 2006: .56

 1.4    Of the individuals who achieve competitive employment, the difference between the percent who reported their own income as the largest single source of economic support at closure compared to the percent at application. The difference must equal or exceed 53.

Baseline FFY 2006: 59

 KRS will equal or improve performance when compared to the baseline for the following measurable indicators:

 1.5    The average number of hours worked by persons rehabilitated.

Baseline FFY 2006: 30.74 weekly

 1.6    The percent of employment outcomes in technical, managerial and professional occupations.

Baseline FFY 2006: 18.6%

 1.7    The number of KRS SSI recipients and SSDI beneficiaries for whom KRS receives reimbursement funding.  To meet this standard, the individuals must achieve the Substantial Gainful Activity earnings level for at least nine months.

Baseline FFY 2006:  54

 1.8    The amount of Social Security reimbursement dollars paid to the agency.

Baseline FFY 2012:  $748,528

 1.9    The percent of persons rehabilitated in full-time competitive employment who are covered by health insurance through employment.

Baseline FFY 2006: 52%

 1.10 The number of successful employment outcomes achieved by consumers after participating in post-secondary education.

Baseline FFY 2006: 392

 1.11  The number of persons referred from the Department of Corrections who achieve employment outcomes through VR.

Baseline to be determined in FFY 2014.

Goal 2:   KRS, its consumers, providers and partners will be accountable for the achievement of employment and the effective use of resources.

Strategies for Goal 2:

 KRS will implement the following strategies:

 A.     Organize and align resources and policies to support people with disabilities in achieving employment as the avenue to self-sufficiency.

 B.     Emphasize meaningful consumer involvement, choice and responsibility.

 C.     Develop, implement and maintain a competency-based professional development system for counselors, including specific focus areas related to:

  • Effective development and management of Individual Plans for Employment
  • Best practices related to matching services with the consumer’s rehabilitation needs, goals and priorities
  • Informed choice and consumer engagement
  • Effective career counseling and guidance related to employment as the avenue to self-sufficiency
  • Best practices related to serving persons who are blind or visually impaired, and persons with mental illness, Autism Spectrum Disorders, or traumatic brain injury
  • Cultural competence
  • Accountable decision-making
  • Connecting consumers with technical assistance for small business and self-employment plans
  • Use of comparable benefits
  • Basic benefits counseling related to issues surrounding employment
  • Expertise related to disability populations served
  • Leadership development
  • Interviewing techniques, such as motivational interviewing

        Service providers will be included in training opportunities whenever possible to enhance their ability to support the competitive, integrated employment goals of KRS consumers.

D.     Develop, implement and maintain a competency-based Executive Training Program for Rehabilitation Managers and Program Administrators.  Training will emphasize the Rehabilitation Act, implementing regulations, KRS policies, fiscal accountability, counselor-level focus areas (described in Strategy C above), coaching for improved performance, deficits identified through the case review process, data analysis, and leadership development.   Establish expectations for Rehabilitation Managers and Program Administrators to present regional training to their staff.

 E.     Explore opportunities for development of on-line training modules consistent with KRS-established competency-based training programs. 

 F.      Manage and administer case service funds, provider agreements and grants to achieve maximum benefit in numbers and quality of employment outcomes.

 G.     Align staff performance accountability measures with KRS goals and priorities.  Explore options for measuring staff responsiveness and establishing related expectations.

 H.     Provide clear expectations for providers, contractors and other business partners. Conduct a rate study and evaluation of current service provider performance.  Investigate the relationship between training/credentials and quality outcomes to identify provider qualification standards and training options.

 I.      Partner with the workforce system and other sources of comparable benefits and services to maximize the resources needed to empower people with disabilities to achieve employment.  Collaborate with the Department of Commerce to implement the Employer Partner Incentive Program.  This program is funded 100% with state dollars.  It is intended to provide incentives to employers for hiring and retaining VR clients who are also eligible for KanCare.

 J.      Update and maintain quality assurance and accountability system that includes ongoing case reviews addressing such issues as consistency with policy, timeliness, evidence of effective career counseling and guidance, effective use of resources, and employment outcomes.

 K.     Explore opportunities to increase access to supported employment, job coaching and job placement services.

L.      Improve KRS ability to collect and analyze data related to outcomes and performance trends.  Develop updated reports on provider performance to assist clients in selecting services, to assist KRS and its providers in monitoring performance and to identify opportunities for continuous improvement. 

 M.     Pursue opportunities for cross-informational training between KRS and key stakeholder groups, including service delivery systems for persons with developmental disabilities or mental illness, special education personnel, contractors and others interested in learning more about how the VR program can support the competitive, integrated employment goals of Kansans with disabilities.

 N.     Develop, implement and maintain a comprehensive system to prevent, detect and correct negligent or fraudulent practices or actions related to the use of public resources. 

  • This system will include the ongoing expectation for Central Office Staff, Regional Program Administrators and Unit Rehabilitation Managers to review outlier and repetitive expenditures on a monthly basis, following up to verify the validity of payments consistent with federal regulations and state policy. 
  • The case review system will continue to be used to assess correct use of service codes, which are tied to specific spending authorities and approvals. 
  • The case review system will continue to be used to assess adherence to procurement policies and procedures established by the state, the department and KRS. 
  • The service code system will be reviewed and updated in FFY 2012 to assure that appropriate and current controls are in place for all services.   
  • The Kansas Management Information System will be updated to automatically refer expenditures that exceed counselor authority to supervisory levels for final approval.
  • A program competency on fiscal management will be added to the performance evaluation system for all counselors effective November 1, 2012 (the start of the next review period.)  Fiscal management objectives are already established on the performance evaluation system for Program Administrators and Rehabilitation Managers.
  • Regions will review KRS professional conduct standards at staff meetings annually.  
  • Counselor training will emphasize fiscal responsibilities.

 O.     As required by federal Order of Selection regulations, conduct periodic analysis of counselor turnover, caseload size, the capacity of existing human resources to effectively manage caseloads, the achievement of outcomes, effectiveness of work flow processes, and compliance with federal standards/indicators.  Develop strategies to address deficits as necessary.

 P.     Analyze reasons for non-employment closures, such as failure to cooperate, unable to locate and refusal of services.  Identify regional-specific strategies to improve the rehabilitation rate.

 Q.     Investigate options for establishing state-level certification, licensing or registration for vocational rehabilitation counselors employed by KRS.

 R.     Develop plans to modernize the Kansas Management Information System (KMIS), which is the VR client demographics, case management and fiscal data system. 

 Indicators for Goal 2:

 KRS will achieve or exceed the required federal standard for the following indicator:

 2.1    Rehabilitation rate will equal or exceed 55.8%.

Baseline FFY 2006: 55.3%

 KRS will equal or improve performance when compared to the baseline for the following measurable indicators:

 2.2    Percent for whom eligibility is determined in 60 days or less from application unless the customer agrees to an extension.

Baseline FFY 2006: 86%

 2.3    Percent of accurate presumptive eligibility decisions for persons eligible for SSI or SSDI.

Baseline FFY 2006: 91%              

 2.4    Percent for whom IPEs are developed within 120 days or less from eligibility unless the customer agrees to an extension.

Baseline FFY 2006:           

 2.5    Average consumer satisfaction rating using the ACSI index model (ratings above 5 indicate "more satisfied than not").

Baseline SFY 2007: 6.6

 2.6    Average stakeholder (education personnel, advocates and service providers) rating using the ACSI model.

Baseline: 5.7

 2.7    Average case service expenditures per rehabilitation for the life of the case.

Baseline FFY 2006: $7,889

 2.8    Annual number of persons served (status 02-24 +32).

Baseline FFY 2006: 15,178

 2.9    Annual contribution to IPE costs through comparable benefits and services.

Baseline: To be established in FFY 2013 (timeline depends on access to information technology staff to complete the necessary programming).

 2.10 Annual contribution to IPE costs through comparable benefits and services provided through one-stop workforce centers.

Baseline:  To be established in FFY 2013 (timeline depends on access to information technology staff to complete the necessary programming).

 2.11 The rehabilitation rate of persons referred to job placement or supported employment providers.       

Baseline SFY 2006: 41.8%

 2.12 The average wage achieved by persons referred to placement or supported employment providers.

Baseline SFY 2006: $7.37              

 2.13 Average consumer satisfaction ratings of placement and supported employment providers measured at the time of KRS case closure.

Baseline: To be established

 2.14 Percent of case review results for which there is evidence that the consumer had the opportunity to exercise informed choice throughout the rehabilitation process.

Baseline FFY 2010:  86%

 2.15 Percent of case review results for which there is evidence that the service provider was given clear information about the consumer’s employment goals and expectations.

Baseline FFY 2010:  94%

 2.16 Percent of case review results for which referral to a job placement or supported employment service provider was appropriate based on the individual needs of the consumer.

Baseline FFY 2010:  98%

 2.17  Percent of cases reviewed for which there was evidence of counseling/guidance related to maximizing employment and high-wage, career-track employment options.

Baseline FFY 2010:  49%

 2.18  Percent of cases reviewed for which correct use of service codes was demonstrated.

Baseline FFY 2011:  93%

 2.19  Percent of cases reviewed for which adherence to procurement policies and procedures was demonstrated.

Baseline FFY 2011:  91.5%

 2.20  Number of potential fraud cases submitted for investigation by the Department for Children and Families (DCF) Fraud Unit. 

Baseline to be determined in FFY 2013

 2.21  Dollars recovered after investigation and action by the DCF Fraud Unit.

Baseline to be determined in FFY 2013

 2.22  Percent of Regional Program Administrators and Unit Rehabilitation Managers who meet expectations related to fiscal management through the evaluation process.

Baseline FFY 2011:  100%

 2.23  Percent of counselors who meet or exceed expectations for the fiscal management competency in the performance evaluation system.  (This competency was implemented for the performance evaluation year that began November 1, 2012.)

Baseline to be determined in FFY 2013.

 2.24  Number of employment outcomes for which the employer received an Employer Partner Incentive Program payment from the Kansas Department of Commerce.

Baseline to be established in FFY 2013.

 

Goal 3:   KRS will emphasize the employment potential of students with disabilities and improve the outreach and outcomes for transition-aged students.

Strategies for Goal 3:                                              

 

KRS will implement the following strategies:

 A.     Increase the number of targeted outreach activities with students, parents, and school personnel related to employment expectations for students with disabilities.  Collaborate with stakeholders to develop informational materials for students, families and school personnel.  Explore opportunities to collaborate with benefits planning entities to address employment incentives and supports with transition youth and their families.

 B.     Improve the outreach and referral process with transition students, parents and education to encourage more clear communication and increased applications for services.  Target at least one outreach effort per year to each secondary school nurse to identify students with 504 plans who could benefit from vocational rehabilitation.

 C.     Build partnerships with school transition personnel to encourage that career-focused and work-based experiences are incorporated into Individual Education Plans.

D.     Work with youth with disabilities, the Kansas State Department of Education, Local Education Authorities, parent organizations and families to encourage early discussions with students about the expectations of employment and their skills, abilities and talents that will empower them to achieve self-sufficiency. 

 E.     Explore funding opportunities, innovative approaches, and research-based practices to engage transition-age students with disabilities in establishing goals toward employment and self-sufficiency.

 F.      Collaborate with Prevention and Protection Services to increase awareness in the foster care system about transition and vocational rehabilitation services to empower foster care youth with disabilities to achieve competitive, integrated employment and self-sufficiency.

 Indicators for Goal 3:

 

KRS will equal or improve performance when compared to the baseline for the following measurable indicators:

 3.1    Number of new applications from transition youth.

Baseline FFY 2006: 755

3.2    Number of new IPEs for transition youth.

Baseline FFY 2006: 369

3.3    Rehabilitation rate for transition youth.

Baseline FFY 2006: 50%

3.4    Number of employment outcomes achieved by consumers who were transition-aged at the time of application for services.

Baseline FFY 2007:  428

3.5    Of the transition students who achieve competitive employment, the difference between the percent who reported their own income as the largest single source of economic support at closure compared to the percent at application. (When considered for all KRS consumers, this difference must equal or exceed 53 according to federal standards.)

Baseline FFY 2006: 72

3.6    Average hourly wage of transition students rehabilitated.

Baseline FFY 2006: $8.08

3.7    By 2015, the work of the VR program will result in 100 youth with disabilities (ages 21 or younger at the time of application) who had previously been in foster care achieving competitive, integrated employment as adults.

Baseline to be established in FFY 2013.

 3.8    By 2015, the application rate for VR services will be increased to at least 50% of youth with disabilities ages 16 and older in foster care.

Baseline to be established in FFY 2013.

 

Goal 4:   KRS will emphasize the meaningful involvement of people with disabilities, public/private partners, employers and other stakeholders in KRS programs, services and activities.

Strategies for Goal 4:

KRS will implement the following strategies:

 A.     Support the State Rehabilitation Council and the Advisory Committee for Kansans who are Blind and Visually Impaired to build capacity for community involvement and participation.

 B.     Expand targeted outreach efforts to support the mission and goals of KRS and to reach underserved populations.

 C.     Collaborate with the State Rehabilitation Council to develop a targeted marketing strategy for employers and to increase awareness among employers of available incentives.

 D.     Collaborate with the State Rehabilitation Council to identify and implement best practices related to preparing clients to meet the expectations of employers for soft skills such as customer service, co-worker interaction, taking direction from supervisors, and attendance.

 E.     Conduct meetings with provider groups.

 F.      Include consumers and other stakeholders in the development and implementation of staff training and outreach activities.

 G.     Explore issues surrounding disability disclosure to potential employers during the job placement process, and identify best practices that meet the confidentiality needs of clients as well as the workforce/hiring needs of employers.

H.     Explore collaborative initiatives with the rehabilitation counselor master’s degree program at Emporia State University to increase the number of graduates interested in employment with KRS.

I.      Conduct in-depth regional analysis of services for unserved, underserved and minority groups in order to target outreach initiatives.

 

Indicators for Goal 4:

 

KRS will achieve or exceed the required federal standards for the following indicators:

 4.1    The percent of individuals who have significant disabilities among those who achieve competitive employment will be at least 62.4%.

Baseline FFY 2006: 96%

 4.2    The service rate for all individuals with disabilities from minority backgrounds as a ratio of the service rate for all non-minority individuals with disabilities will equal or exceed .80.

Baseline FFY 2006: .92

 KRS will equal or improve performance when compared to the baseline for the following measurable indicators:

 4.3    Number of annual statewide stakeholder meetings.

Baseline FFY 2008: 6 communities

 

 

This screen was last updated on Aug 5 2013 9:50AM by Peg Spencer

Attachment 4.11(c)(3) Order of Selection

  • Identify the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services.
  • Identify the justification for the order.
  • Identify the service and outcome goals.
  • Identify the time within which these goals may be achieved for individuals in each priority category within the order.
  • Describe how individuals with the most significant disabilities are selected for services before all other individuals with disabilities.

Justification for order of selection

KRS projects that all categories in Order of Selection will remain open with no waiting list during the remainder of FFY 2013 and throughout FFY 2014.

Several factors will be considered in periodically determining whether KRS has sufficient funds to serve all eligible persons who apply.  These factors include:

  •  Availability of state general funds to match available federal VR funds

  •  Application, referral and caseload trends

  • Adequacy of staff coverage

  • Costs of purchased services, such as diagnostics, medical, restoration and training

  • Estimated costs of continuing services under existing IPEs

  • Emphasis on serving persons with the most significant disabilities

  • Timeliness of determination of eligibility and provision of services

  • Outreach efforts

  • Unserved or underserved groups

Determinations will be made prior to the beginning of each fiscal year and whenever a change in circumstances warrants. Consultation with the State Rehabilitation Council is an important component of such a determination.

 

Description of Priority categories

KRS categories are defined as follows:

Category 1: Eligible individuals with a most significant physical or mental impairment that seriously limits two or more functional capacities (such as mobility, communication, self-care, self-direction, interpersonal skills, work tolerance or work skills) in terms of an employment outcome, and whose vocational rehabilitation can be expected to require multiple VR services over an extended period of time.  In the event that VR services cannot be provided to all eligible individuals in Category 1, a waiting list based upon the date of application will be activated.

Category 2: Eligible individuals with a significant physical or mental impairment that seriously limits one or more functional capacities (such as mobility, communication, self-care, self-direction, interpersonal skills, work tolerance or work skills) in terms of an employment outcome; whose vocational rehabilitation can be expected to require multiple VR services over an extended period of time; and who has one or more physical or mental disabilities resulting from amputation, arthritis, autism, blindness, burn injury, cancer, cerebral palsy, cystic fibrosis, deafness, head injury, heart disease, hemiplegia, hemophilia, respiratory or pulmonary dysfunction, mental retardation, mental illness, multiple sclerosis, muscular dystrophy, musculo-skeletal disorders, neurological disorders (including stroke and epilepsy), paraplegia, quadriplegia, other spinal cord conditions, sickle cell anemia, specific learning disability, end-stage renal disease, or another disability or combination of disabilities determined on the basis of an assessment for determining eligibility and vocational rehabilitation needs to cause comparable substantial functional limitation.  In the event that VR services cannot be provided to all eligible individuals in Category 2, a waiting list based upon the date of application will be activated.

Category 3: All other eligible individuals.  In the event that VR services cannot be provided to all eligible individuals in Category 3, a waiting list based upon the date of application will be activated.

For purposes of these category definitions:

  • Multiple services means more than one service as listed on the IPE. Support services (maintenance, transportation, personal assistance, and services to family members) may not be counted toward multiple services. Routine counseling and guidance to facilitate participation in the VR process may not be counted toward multiple services. Significant services which are not provided by KRS but which are related to the disability and employment outcome, and which are essential to the accomplishment of the IPE may be counted toward multiple services.
  • Extended period of time means at least four months between Status 12 and closure.

 

Priority of categories to receive VR services under the order

An order of selection gives priority to persons with the most significant disabilities when there are insufficient resources to provide vocational rehabilitation services to all eligible individuals who apply. After eligibility has been determined, each consumer is assigned to a category group. The consumer will be assigned to the highest priority category for which he or she is qualified, and a rationale will be documented in the case file. If the consumer’s circumstances change or new information is acquired, the category designation can be changed.

Depending on available resources, all categories may be served. However, if there is a need to close one or more categories for services:

  •  Kansas Rehabilitation Services (KRS) will set aside sufficient funds to purchase services necessary to determine eligibility. Applications for services will be accepted without restriction.

  •  The closure will not affect individuals who already have final Individualized Plans for Employment (IPEs). IPE services will continue.

  •  Persons who need post employment services will not be affected. 

 

Service and outcome goals and the time within which the goals will be achieved

Based on the analysis of factors listed above:

  • KRS previously implemented waiting lists for Categories 2 and 3 effective July 1, 1999 through March 8, 2001, impacting the number of persons receiving planned services during that time and subsequent years.

  • KRS closed all categories on October 4, 2002. Periodically, individuals were taken off the Category 1 waiting list according to their date of application.  Effective February 17, 2003, the waiting list for Category 1 was discontinued.  Waiting periods for individuals in Categories 2 and 3 were lifted April 1, 2004.

  • There was no waiting list for services during SFY 2005.

  • A waiting list for all Categories was implemented effective October 16, 2005.  On January 6, 2006 KRS began periodically removing individuals in Category 1 from the waiting list.  As of June 30, 2006, a total of 3,244 individuals had been released from the Category 1 waiting list.  In July and August 2007, an additional 758 individuals were removed from the Category 1 waiting list and it has remained open since that time.  At the same time, 658 individuals were removed from the Category 2 waiting list, and a waiting list for new individuals in Category 2 was reinstated.  Categories 2 and 3 were re-opened in January, 2008 and remain open.

KRS monitors caseload and expenditure trends routinely to determine whether it will be necessary to implement Order of Selection. KRS projects that all categories will continue to be open for services during the remainder of FFY 2013 and through 2014.  Projections are subject to change based on the justification factors identified in this Attachment and funding appropriations.

Notes related to Table below:  Projections are based on FFY 2012 data.  Status 26 outcomes are successful rehabilitation closures (persons employed).  Status 28 outcomes are closures which did not result in employment following the receipt of VR services.  Time within which goals are to be achieved is based on Status 26 outcomes.  Cost of services is the average cost for the lifetime of the case.  All projections are subject to change based on budget appropriations and allocations.

Priority Category Number of individuals to be served Estimated number of individuals who will exit with employment after receiving services Estimated number of individuals who will exit without employment after receiving services Time within which goals are to be achieved Cost of services
1 11,900 1,154 1,350 878 days $6,802
2 2,812 342 290 864 days $7,690
3 410 79 45 553 days $4,562

This screen was last updated on Aug 1 2013 3:34PM by Peg Spencer

Attachment 4.11(c)(4) Goals and Plans for Distribution of Title VI, Part B Funds

Specify the state's goals and priorities with respect to the distribution of funds received under section 622 of the Act for the provision of supported employment services.

Kansas Rehabilitation Services (KRS) anticipates the availability of about $300,000 in Title VI, Part B funds annually assuming there are no changes in the federal appropriation of these funds. In addition, KRS projects that Title I funds will be spent annually in accordance with consumer needs for supported employment services. 

Such funds are expended through counselor payment authorizations which support specific services identified in the Individual Plans for employment of consumers with the most significant disabilities. 

Service provider agreements for customized supported employment services identify the following key components or milestones.

1. Creation of a job development action plan

2. Placement

3. Stabilization

4. 45 days of continuous, successful employment

5. Finalization of an extended ongoing service plan

6. Successful VR case closure in accordance with all of the requirements set out in federal regulations.

In FFY 2013, KRS also implemented a Discovery/Supported Employment service provider agreement for individuals with the most significant intellectual disabilities.  This service delivery model is part of the Great Expectations systems change initiative.  Based on national research from the Rehabilitation Research and Training Center on Workplace Supports and Job

Retention at Virginia Commonwealth University, this model identifies the following key components or milestones:

1. Creation of a discovery (assessment) action plan

2. Completion of the discovery assessment process

3. 10 days of successful employment and finalization of an instructional plan

4. Stabilization

5. Finalization of an extended ongoing service plan  

6. Successful VR case closure in accordance with all of the requirements set out in federal regulations

Individualized job coaching may also be provided through separate service provider agreements.

Goals and priorities

KRS has established the following goals and indicators related to supported employment services in Kansas.

Goal 1:  Individual job placements in competitive, integrated employment will meet the vocational goals and priorities of persons served.

To support achievement of Goal 1, KRS will maintain or improve performance on the following indicators.

Indicator 1.1:     Number of persons served with supported employment plans (Title I and/or Title VI).

Baseline FFY 2011:  693

FFY 2012:  745

Please note:  Indicators previously separated number of persons served in supported employment by funding source.  However, since KRS uses Title I funds for supported employment to supplement the limited Title VI funding, these indicators have been combined. 

Indicator 1.2:     Number of persons rehabilitated after receiving supported employment services through any funding sources (Title I and/or Title VI).

Baseline FFY 2011:  110

FFY 2012:  119

Goal 2:  An effective network of service providers will offer quality, cost effective services resulting in measurable competitive, integrated employment outcomes.

To support achievement of Goal 2, KRS will maintain or improve performance on the following indicators.

Indicator 2.1:     Geographic distribution of services will be maintained as reflected by an annual analysis of the percentage of counties with service provider coverage.

Baseline FFY 2011:  100%

FFY 2012:  100%

Indicator 2.2:     80% of persons referred to service providers will obtain jobs within an average of 120 days.

Baseline:            To be established, depending Information Technology support.

Indicator 2.3:     60% of persons referred will achieve successful employment outcomes.

Baseline:            To be established, depending on Information Technology support. 

 

This screen was last updated on Aug 1 2013 3:34PM by Peg Spencer

Attachment 4.11(d) State's Strategies

This attachment should include required strategies and how the agency will use these strategies to achieve its goals and priorities, support innovation and expansion activities, and overcome any barriers to accessing the vocational rehabilitation and the supported employment programs. (See sections 101(a)(15)(D) and (18)(B) of the Act and Section 427 of the General Education Provisions Act (GEPA)).

Describe the methods to be used to expand and improve services to individuals with disabilities.

 Kansas Rehabilitation Services (KRS) has established the following major goals for FFY 2014-2016: 

  1. Kansans with disabilities will achieve quality, competitive, integrated employment and self-sufficiency.
  2. KRS, its consumers, providers and partners will be accountable for the achievement of employment and the effective use of resources.
  3. KRS will emphasize the employment potential of students with disabilities and improve the outreach and outcomes for transition-aged students.
  4. KRS will emphasize the meaningful involvement of people with disabilities, public/private partners, employers and other stakeholders in KRS programs, services and activities. 

 

These goals, related strategies and data indicators are addressed in detail in Attachment 4.11(c)(1).   

To assure implementation, KRS will use a “strategies to actions” planning process. This process establishes annual priorities, and uses a logic model to identify specific action steps that will be implemented, persons responsible, start dates, due dates, issues and risks that might impact implementation, deliverables (products or results of work effort), and measurable impact on outcomes and indicators. Each region develops such an action plan to assure that focused attention is given to accomplishing the agency’s goals and priorities.  

Methods to expand and improve services  

When considering opportunities to expand and improve the provision of vocational rehabilitation (VR) services, KRS emphasizes strategies that will address the needs of people with the most significant disabilities and people who have been unserved or under-served.  Collaborative efforts with consumers, advisory councils, parent groups, advocacy organizations, community rehabilitation programs and other state agencies are undertaken to expand access to VR services and to promote supported employment, transition planning and assistive technology services.

Innovation and expansion activities are consistent with the findings of the comprehensive statewide needs assessment. Specifically, the following functions assist KRS is achieving its goals and priorities related to innovation and expansion:

Workforce development system: KRS field management staff continue to be part of the Local Workforce Investment Boards, allowing for communication, interagency planning, and cross-informational training to occur with other components of the workforce development system, including One-Stop operators and partner programs. This collaboration is intended to improve access to these services for individuals with disabilities so that they can fully benefit from all the advantages of the system. Memorandums of understanding address issues such as referral procedures and itinerant staffing at one-stops.

Innovation, continuous improvement and expansion: KRS promotes expanded community capacity to provide services for people with disabilities through service provider agreements for supported employment, job placement, discovery/supported employment, community-based work assessments, community-based job tryouts, assistive technology, rehabilitation teaching, orientation/mobility and a variety of customer support functions. In addition, KRS staff serve on numerous commissions, advisory boards and interdisciplinary teams to stay current with the needs of people with disabilities, and to identify opportunities for collaborative efforts to improve services. KRS also provides administrative support and direct expenses totaling about $20,000 annually for operation of the State Rehabilitation Council. This funding arrangement is consistent with 34 CFR 361.35.

Services for unserved or underserved populations: Current activities include the following: 

  • Cooperative working relationships between the Kansas Department for Aging and Disability Services oversight units for community developmental disability organizations and community mental health centers address capacity to provide supported employment services.
  • KRS and DCF Economic and Employment Services continue to collaborate to serve recipients of Temporary Assistance for Needy Families (TANF) who have disabilities.
  • KRS and DCF Prevention and Protection Services will coordinate to address the employment and/or post-secondary education needs of youth with disabilities who have been in foster care.
  • In-service training will focus on best practices in service delivery for persons who are blind or visually impaired, persons with Autism Spectrum Disorders, persons with traumatic brain injury, persons with disabilities who have a criminal background, and persons with mental illness. Contracted service providers will be included in these training opportunities whenever possible to enhance their expertise in service VR consumers.

 

Services for transition-aged youth with disabilities: Improving outreach and outcomes for transition-aged youth with disabilities is a major focus for KRS. 

 

  • All regions conduct outreach to students, parents and schools. Some examples include: scheduling specific days for counselors to work at schools and meet with students and transition staff; participating in activities such as Job Olympics; participating in local transition councils; and operating informational booths at transition fairs or parent-teacher events.  As a result of increased outreach and services, about 24% of the total persons served are youth with disabilities (FFY 2012).
  • KRS provides $160,050 in state-only funding support to the Kansas Youth Empowerment Academy through a contract that provides for outreach activities; training and education on the disability rights movement and disability pride to schools and other organizations; the Youth Leadership Forum; and mentoring with students with disabilities.

 

Services for people who are blind or visually impaired: To expand and improve the capacity for community-based organizations to provide rehabilitation teaching, orientation and mobility, communications instruction, and assistive technology for persons who are blind or visually impaired, KRS funding a capacity-building contract from FFY 2010 to 2012. These contracts resulted in four additional individuals receiving certification in Orientation and Mobility services, thus increasing access. Additional resources were also developed for rehabilitation teaching and Braille instruction services.   

Competitive, integrated employment for people with the most significant intellectual disabilities: One of the major strategic goals of KRS is to empower people with disabilities to achieve competitive, integrated employment and self-sufficiency. To advance this vision for people with the most significant intellectual disabilities, KRS implemented a systems change initiative in FFY 2010. The purposes of the initiative are to:

 

  • Promote and implement replicable models of service delivery and systems change strategies that result in competitive, integrated employment for an increased number of individuals with developmental disabilities who are in sheltered workshops, on waiting lists for waiver services, or in non-work day services.
  • Promote a cultural and organizational shift among service providers with a focus on competitive, integrated employment outcomes.
  • Establish long-term evidence-based best practices. 

The University of Kansas Center for Developmental Disabilities and Virginia Commonwealth University provided training, technical assistance and evaluation. KRS is currently analyzing next steps and potential expansion of this initiative.

 

Cooperative agreements

Consistent with the Goals and Priorities identified in Attachment 4.11(c)(1), Rehabilitation Services (RS) will pursue opportunities to establish third-party cooperative agreements with other state programs.  The purpose of such an initiative will be to increase the use of evidence-based practices resulting in competitive, integrated employment for persons eligible for vocational rehabilitation (VR) services.  Through such agreements, the partnering state programs would furnish non-federal funds to match available federal VR dollars.  This collaborative approach would allow RS and other state programs serving persons with disabilities to strategically invest funds to pursue increased employment and reduced reliance on Supplemental Security Income (SSI), Social Security Disability Insurance (SSDI), Home and Community-Based Services (HCBS) waivers and other public assistance programs.  The target populations would include persons receiving services or on the waiting lists for the Developmental Disabilities and Physical Disabilities HCBS waivers, persons with mental illness, and persons receiving SSI, SSDI or other public assistance. 

 

If such third-party cooperative agreements would be established, RS anticipates working with the partnering programs to issue competitive Requests for Proposals to provide funding for evidenced based employment services to Community Developmental Disability Organizations, Community Mental Health Centers, Aging and Disability Resource Centers, and affiliated service providers statewide.    Employment focused performance-based contracts would be issued and monitored under the administrative supervision of RS as specified in 34 CFR 361.28.

 

 

 

 

 

 

 

Identify how a broad range of assistive technology services and assistive technology devices will be provided to individuals with disabilities at each stage of the rehabilitation process; and describe how assistive technology services and devices will be provided to individuals with disabilities on a statewide basis.

KRS policy and practice assures that the assistive technology needs of VR consumers are considered at every stage of the rehabilitation process, and that equipment, devices or services are provided to meet individual consumer needs.

KRS has established assistive technology service provider agreements with eight organizations throughout the state.  This process has improved geographic access to services when compared to FFY 2007.  Through this provider agreement process, individual consumers are referred for services such as assessment, functional analysis, training or technical assistance according to their specific needs and goals.  Through such a process, consumers have the opportunity to review and analyze assistive technology options and make informed choices about specific services or equipment to meet their needs.  Equipment purchases may then be included on Individual Plans for Employment and purchased through VR funds.

 

Identify what outreach procedures will be used to identify and serve individuals with disabilities who are minorities, including those with the most significant disabilities; and what outreach procedures will be used to identify and serve individuals with disabilities who have been unserved or underserved by the VR program.

Within available staff resources, outreach activities are undertaken by regional KRS offices to assure that persons from minority backgrounds and from potentially underserved populations have information about VR services. 

KRS maintains an active presence on numerous councils and committees, including:

    • The Statewide Independent Living Council of Kansas.
    • The Kansas Commission on Disability Concerns.
    • The Vocational Sub-Committee of the Governor’s Behavioral Health Planning Council.
    • The Governor’s Commission on Autism.
    • The Working Healthy (Medicaid buy-in program) Advisory Council.
    • The Assistive Technology Advisory Committee.
    • The Kansas Commission for the Deaf and Hard of Hearing

This involvement facilitates the provision of information about VR services to other disability service organizations, and often results in additional outreach activities or specific referrals.

VR counselors participate, within available resources, in Individual Education Plan meetings for transition-aged youth with disabilities to assure that they have information about VR services and how to apply. 

 

If applicable, identify plans for establishing, developing, or improving community rehabilitation programs within the state.

The State of Kansas currently has no plans to establish new community rehabilitation programs (CRPs). KRS continues to offer opportunities for CRPs to partner in the provision of VR services through service provider agreements.

 

 

Describe strategies to improve the performance of the state with respect to the evaluation standards and performance indicators.

In addition to the specific action planning described above related to achieving agency goals and priorities, in 2010 KRS implemented a new Performance Management Process establishing individual expectations and evaluation standards for all staff.  For VR counselors, Rehabilitation Managers and Program Administrators involved in direct service delivery, this performance evaluation system is designed to improve individual accountability and contributions to achieving federal standards and indicators.  For example, specific expectations and evaluation standards are established for the number of rehabilitations achieved and the rehabilitation rate.

Regional accountability measures, reported and reviewed monthly by KRS, address number of rehabilitations and the average wage of persons rehabilitated.

Quarterly key indicator reports address all federal standards and indicators at state and regional levels, facilitating analysis and identification of areas for improvement. 

The case review system is intended, in part, to identify effective strategies that contribute to the achievement of standards and indicators, and well as to identify areas for performance improvement.

 

Describe strategies for assisting other components of the statewide workforce investment system in assisting individuals with disabilities.

In several communities, KRS counselors have regularly scheduled itinerant work hours at KANSASWORKS workforce development system offices.  In Wichita, one counselor is co-located on a full-time basis.  KRS Program Administrators are members of Local Workforce Investment Boards, and these relationships encourage sharing of program information and collaboration.  KRS staff also encourage consumers to register with the workforce system for available job opportunities and other services, such as assistance in developing professional resumes.  KANSASWORKS reports that the workforce development system served 2,900 persons with disabilities during the past year.  It is not currently known if any of these individuals were also receiving VR services.  A new program being launched in FFY 2013 will increase collaboration and employment opportunities for people with disabilities.  KANSASWORKS and KRS are working together to implement the Employer Partner Incentive Program, which is funded with 100% State General Funds.  Employers may receive incentive payments for hiring and retaining VR clients who are also eligible for KanCare (Medicaid). 

 

Describe how the agency's strategies will be used to:

  • achieve goals and priorities identified in Attachment 4.11(c)(1);
  • support innovation and expansion activities; and
  • overcome identified barriers relating to equitable access to and participation of individuals with disabilities in the state Vocational Rehabilitation Services Program and the state Supported Employment Services Program.

Please refer to specific strategies identifed for each goal in Attachment 4.11(c)(1).

Kansas population statistics and VR consumer statistics have been compared in the information below for a snapshot of whether there is equitable access to VR services among persons of diverse racial and ethnic groups.  The Kansas population statistics are based on the U.S. Census Bureau 2011 estimate.  The VR consumer statistics are based on FFY 2012 data of persons served.  The comparison reveals the following information: 

Persons who are white comprise 87.4% of the Kansas population, and 77% of persons served in VR.

Persons who are black comprise 6.1% of the state population, and 16% of persons served by VR.

Persons who are American Indian and Alaska Natives comprise 1.2% of the state population, and 2% of persons served by VR.

Persons who identify themselves as multi-racial comprise 2.7% of the state population, and 5% of persons served by VR.  Persons who are Asian, Native Hawaiian or Pacific Islander comprise 2.6% of the state population, and 1% of the persons served by VR.

Persons of Hispanic or Latino origin comprise 10.8% of the state population, and 5% of persons served by VR. (Since Hispanic persons may be of any race, they are also represented in the racial categories above.)

 

 

This screen was last updated on Aug 5 2013 9:52AM by Peg Spencer

Attachment 4.11(e)(2) Evaluation and Reports of Progress

Vocational Rehabilitation (VR) and Supported Employment (SE) Goals

Kansas Rehabilitation Services (KRS) is pleased to report significant accomplishments in implementing the State Plan Goals and Priorities identified in Attachment 4.11(c)(1). Here are some highlights based on FFY 2012 indicators:

  • The number of successful employment outcomes in FFY 2012 totaled 1,619 persons.   The number of individuals who reported their own earnings as the largest source of support at the time of vocational rehabilitation (VR) case closure was 56% higher than at application.  This represents a significant milestone toward increased self-sufficiency. 
  • The number of successful employment outcomes after participating in post-secondary education (340 persons) represented an increase of 50% compared to the baseline year of FFY 2006.  This indicator represents a significant quality measure as increased education and technical training often lead to higher-wage, career track positions and therefore increased self-sufficiency and reduced reliance on public benefits.
  • Service provider agreements focus on achievement of milestones and employment outcomes, as well as accountability in reporting consumer progress.  In FFY 2012, the rehabilitation (success) rate of consumers referred to placement providers was 60%, compared to only 41.8% in the baseline year of 2006.

Factors that impeded the achievement of the goals and priorities

Factors which impeded progress include the unemployment rate, economic conditions, the turnover rate among counselors, and difficulty in recruiting individuals who meet the Comprehensive System of Personnel Development standards.  Further, the outcomes achieved with VR consumers through service providers have a major impact on the overall KRS performance.  For example, the average wage achieved by persons referred to placement or supported employment providers was $8.92 in FFY 2012, falling below the federal performance standard. 

 

Supported employment goals are identified in Attachment 4.11(c)(4).  Implementation and achievement of these goals is addressed through the case review system, which monitors quality of outcomes, and through ongoing monitoring of service provider performance.  In addition, specific standards for quality, timeliness, consumer involvement and outcomes are identified in service provider agreements. 

 

Performance related to federal standards and indicators

FFY 2012 is the most recent year for which complete data is available.

  • Indicator 1.1 (number of rehabilitations).  The federal standard is to meet or exceed the number of rehabilitations from the previous year.  KRS achieved 1,619, compared to 1, 624 the previous year.
  • Indicator 1.2 (rehabilitation rate).  The federal standard is 55.8%, and KRS achieved 47.52%. 
  • Indicator 1.3 (competitive employment).  The federal expectation is that at least 72.6% of persons rehabilitated achieve competitive employment.  KRS performance exceeds this standard, achieving a 99.51% competitive employment rate.
  • Indicator 1.4 (outcomes for persons with significant disabilities).  The percent of KRS consumers with significant disabilities achieving employment was 95.16%, exceeding the federal standard of 62.4%.
  • Indicator 1.5 (average hourly wage).  The federal minimum standard is a .52 ratio of the average hourly wage of all employed Kansans.  KRS achieved a .505 ratio.   
  • Indicator 1.6 (self-support).  The federal standard compares the number of individuals who report their own earnings as their largest source of support at application and case closure.  The federal standard is a math difference of 53, and KRS exceeded that standard with a performance of 55.74.

The following information provides a detailed update on the performance indicators related to the State Plan Goals and Priorities for FFY 2011-2013. Performance updates are for Federal Fiscal Year 2012, the most recent complete federal fiscal year at the time of this State Plan submission. Indicators address not only the federally required standards, but also a wide scope of additional performance measures identified by KRS and stakeholders during a collaborative planning process.

Goal 1: Kansans with disabilities will achieve quality employment and self-sufficiency.

KRS will achieve or exceed the required federal standards for the following indicators:

Indicator 1.1: The number of persons achieving employment outcomes will equal or exceed the previous year.

Baseline FFY 2006:  1,746

FFY 2011:  1,624

FFY 2012: 1,619

Indicator 1.2: The percentage of individuals rehabilitated who achieve competitive employment will equal or exceed 72.6%.

Baseline FFY 2006:  97%

FFY 2012:  99.5%

Indicator 1.3: The average hourly earnings of all individuals who exit the program in competitive employment as a ratio to the average hourly earnings for all employed Kansans will equal or exceed .52.

Baseline FFY 2006:  .56 ratio

FFY 2012:  .505 ratio

Indicator 1.4: Of the individuals who achieve competitive employment, the difference between the percent who reported their own income as the largest single source of economic support at closure compared to the percent at application. The difference must equal or exceed 53.

Baseline FFY 2006:  59

FFY 2012:  56

KRS will equal or improve performance when compared to the baseline for the following measurable indicators:

 

Indicator 1.5: The average number of hours worked per week by persons rehabilitated.

Baseline FFY 2006: 31

FFY 2012:  30

Indicator 1.6: The percent of employment outcomes in technical, managerial and professional occupations.

Baseline FFY 2006: 18.6%

FFY 2012:  16.7%

Indicator 1.7: The number of KRS SSI recipients and SSDI beneficiaries for whom KRS receives reimbursement funding.  To meet this standard, the individuals must achieve the Substantial Gainful Activity earnings level for at least nine months.

FFY 2006 Baseline: 54

FFY 2012:  43

 

Indicator 1.8: The percent of persons rehabilitated in full-time competitive employment who are covered by health insurance through employment.

FFY 2006 Baseline: 52%

FFY 2012:  38.4%

Indicator 1.9: The number of successful employment outcomes achieved by consumers after participating in post-secondary education.

FFY 2006 Baseline: 226

FFY 2012:  340

Goal 2: KRS, its providers and partners will be accountable for the achievement of employment and the effective use of resources.

KRS will achieve or exceed the required federal standard for the following indicator:

 

Indicator 2.1: Rehabilitation rate will equal or exceed 55.8%.

Baseline FFY 2006:  55.3%

FFY 2012:  47.5%

KRS will equal or improve performance when compared to the baseline for the following measurable indicators:

 

Indicator 2.2: Percent for whom eligibility is determined in 60 days or less from application unless the customer agrees to an extension.

FFY 2006 Baseline: 86%

FFY 2012:  88%

 

Indicator 2.3: Percent of accurate presumptive eligibility decisions for persons eligible for SSI or SSDI.

FFY 2006 Baseline: 90%

FFY 2012:  64%

Indicator 2.4: Percent for whom IPEs are developed within 120 days or less from eligibility unless the customer agrees to an extension.

FFY 2006 Baseline: 90%

FFY 2012:  84%

Indicator 2.5: Average consumer satisfaction rating using the American Consumer Satisfaction Index (ACSI) model (ratings above 5 indicate “more satisfied than not”).

FFY 2007 Baseline: 6.6

FFY 2012:  NA

FFY 2013:  6.9

Indicator 2.6: Average stakeholder (education personnel, advocates and service providers) rating using the ACSI model (ratings above 5 indicate “more satisfied than not”).  

FFY 2007 Baseline: 5.7 overall

FFY 2013:  School personnel, 8.7

                 Service providers, 6.8

                 Advocates, 5

 

Indicator 2.7: Average expended per rehabilitation for the life of the case.

FFY 2006 Baseline: $7,889

FFY 2012:  $6,867

Indicator 2.8: Annual number of persons served (status 02-24 +32).

FFY 2006 Baseline: 15,178

FFY 2012:  16,136

Indicator 2.9: Annual contribution to IPE costs through comparable benefits and services.

Baseline and performance data to be established pending Information Technology support.

 

Indicator 2.10: Annual contribution to IPE costs through comparable benefits and services provided through one-stop workforce centers.

Baseline and performance data to be established pending Information Technology support.

Indicator 2.11: Rehabilitation rate of persons referred to placement or supported employment providers.

Baseline SFY 2006:  41.8%

FFY 2012:  60%

Indicator 2.12: The average wage achieved by persons referred to placement or supported employment providers.

SFY 2006 Baseline: $7.37

FFY 2012:  $8.92

Indicator 2.13: Average consumer satisfaction ratings of placement and supported employment providers measured at the time of KRS case closure.

Baseline: Baseline and performance data to be established pending Information Technology support.

Indicator 2.14: Percent of case review results for which there is evidence that the consumer had the opportunity to exercise informed choice throughout the rehabilitation process.

FFY 2006: NA

FFY 2012:  68%

Indicator 2.15: Percent of case review results for which there is evidence that the service provider was given clear information about the consumer’s employment goals and expectations.

FFY 2006: NA

Baseline FFY 2012:  96%

Indicator 2.16: Percent of case review results for which referral to a job placement or supported employment service provider was appropriate based on the individual needs of the consumer.

FFY 2006: NA

Baseline FFY 2012:  99%

Indicator 2.17: Percent of case review results for which there was evidence of counseling and guidance related to maximizing employment and high-wage, career-track employment options.  

Baseline FFY 2010:  49%

FFY 2012: 64%

 

Indicator 21.8:  Percent of cases reviewed for which correct use of service codes was demonstrated:

Baseline FFY 2011:  93%

FFY 2012:  95.8%

 

Indicator 2.19:  Percent of cases reviewed for which adherence to procurement policies and procedures was demonstrated.

Baseline FFY 2011:  91.5%

FFY 2012:  88.8%

 

Indicator 2.20:  Number of potential fraud cases submitted for investigation to the Department for Children and Families (DCF) Fraud Unit.

FFY 2012:  3

 

Indicator 2.21:  Dollars recovered after investigation and action by the DCF Fraud Unit.

FFY 2012:  To be determined once investigations and actions are completed.

 

Indicator 2.22:  Percent of Regional Program Administrators and Unit Rehabilitation Managers who meet expectations related to fiscal management through the evaluation process.

Baseline FFY 2011:  100%

FFY 2012:  100%

Indicator 2.23: Percent of counselors who meet or exceed expectations for the fiscal management competency in the performance evaluation system. (Note: this competency was implemented for the evaluation year that began November 1, 2012). Baseline to be determined in FFY 2013.

Goal 3: KRS will emphasize the employment potential of students with disabilities and improve the outreach and outcomes for transition-aged students.

KRS will equal or improve performance when compared to the baseline for the following measurable indicators:   Indicator 3.1: Number of new applications from transition youth.

FFY 2006 Baseline: 755 FFY 2012: 1,419

Indicator 3.2: Number of new IPEs for transition youth.

FFY 2006 Baseline: 369

FFY 2012: 805

Indicator 3.3: Rehabilitation rate for transition youth.

FFY 2006 Baseline: 50%

FFY 2012: 42.6%

Indicator 3.4: Number of employment outcomes achieved by consumers who were transition-aged at the time of application for services. Baseline FFY 2007: 428 FFY 2012: 353  

 

Indicator 3.5: Of the transition students who achieve competitive employment, the difference between the percent who reported their own income as the largest single source of economic support at closure compared to the percent at application. (When considered for all KRS consumers, this difference must equal or exceed 53 according to federal standards.)

FFY 2006 Baseline: 72 FFY 2012: 68

  Indicator 3.6: Average hourly wage of transition students rehabilitated.

FFY 2006 Baseline: $8.08 FFY 2012: $9.19   Indicator 3.7: By 2015, the work for the VR program will result in 100 youth with disabilities (ages 21 or younger at the time of application) who had previously been in foster care achieving competitive, integrated employment as adults. Baseline: Baseline and performance data to be established pending Information Technology support.   3.8: By 2015, the application rate for VR services will be increased to at least 50% of youth with disabilities ages 16 and older in foster care. Baseline: Baseline and performance data to be established pending Information Technology support.

Goal 4: KRS will emphasize the meaningful involvement of people with disabilities, public/private partners, employers and other stakeholders in KRS programs, services and activities.

KRS will achieve or exceed the required federal standards for the following indicators:  

 

Indicator 4.1: The percent of individuals who have significant disabilities among those who achieve competitive employment must equal at least 62.4%.

Baseline FFY 2006: 96% FFY 2012: 95.1%

Indicator 4.2: The service rate for all individuals with disabilities from minority backgrounds as a ratio of the service rate for all non-minority individuals with disabilities.

Baseline FFY 2006: .92 FFY 2012: .88

KRS will equal or improve performance when compared to the baseline for the following measurable indicator:   Indicator 4.3: Number of annual statewide stakeholder meetings. Baseline FFY 2006: 4 communities FFY 2013: 6

 

KRS uses the innovation and expansion authority, as specified by the Rehabilitation Act, to support the functions of the State Rehabilitation Council. Expenditures primarily relate to member travel and reimbursement for participating in meetings. Operating within existing resources, the Council does not receive any direct allocation of funds.

Consistent with the KRS goals and priorities, innovation and expansion efforts are also underway to promote improved employment outcomes for transition-aged youth, to expand community capacity to serve persons who are blind or visually impaired, and to increase competitive, integrated employment outcomes for persons with intellectual disabilities.  Please refer to Attachment 4.11(d) for detailed information.

 

This screen was last updated on Aug 5 2013 9:43AM by Peg Spencer

Attachment 6.3 Quality, Scope, and Extent of Supported Employment Services

  • Describe quality, scope, and extent of supported employment services to be provided to individuals with the most significant disabilities
  • Describe the timing of the transition to extended services

Supported employment means competitive employment in an integrated setting with ongoing support services for individuals with the most significant disabilities. This service is intended for individuals:

  • For whom competitive employment has not traditionally occurred or for whom competitive employment has been interrupted or intermittent as a result of a significant disability; and
  • Who, because of the nature and severity of the disability, need intensive supported employment services from Kansas Rehabilitation Services (KRS) and extended services/ongoing support from non-VR sources such as community agencies in order to perform the work and maintain the employment.

Supported employment also includes transitional employment for individuals with severe and persistent mental illness. Transitional employment means a series of temporary job placements in competitive work in integrated settings with ongoing support services for individuals with the most significant disabilities due to mental illness. In transitional employment, the provision of ongoing support services must include continuing sequential job placements until job permanency is achieved.

Supported employment services provided by KRS are time-limited and are provided for a period not to exceed 18 months unless the consumer and counselor agree to an extension in order to achieve the objectives identified in the Individual Plan for Employment. Any appropriate service needed to support and maintain an individual in supported employment may be provided. Services typically focus on:

  • Job development and placement.
  • Intensive on-the-job training and other training provided by skilled job coaches.
  • Regular observation and coaching of the consumer at the work site.
  • Discrete post-employment services that are not available from an extended services provider and that are necessary to maintain the job placement, such as job station redesign; repair and maintenance of assistive technology; and the replacement of prosthetic and orthotic devices.
  • Coaching to develop natural supports.

Supported employment services are provided through a Customized Placement service provider agreement that identifies the following key components or milestones:

1. Creation of a job development action plan

2. Placement

3. Stabilization

4. 45 days of continuous, successful employment

5. Finalization of an extended ongoing service plan

6. Successful VR case closure in accordance with all of the requirements set out in federal regulations

In FFY 2013, KRS also implemented a Discovery/Supported Employment service provider agreement for individuals with the most significant intellectual disabilities.  This service delivery model is part of the Great Expectations systems change initiative.  Based on national research from the Rehabilitation Research and Training Center on Workplace Supports and Job Retention at Virginia Commonwealth University, this model identifies the following key components or milestones:

1. Creation of a discovery (assessment) action plan

2. Completion of the discovery assessment process

3. 10 days of successful employment and finalization of an instructional plan

4. Stabilization

5. Finalization of an extended ongoing service plan  

6. Successful VR case closure in accordance with all of the requirements set out in federal regulations

Individualized job coaching may also be provided through separate service provider agreements.

After the time-limited VR services end, the supported employment service provider maintains extended ongoing services with the consumer or has identified a plan specifying how the community-service system will provide the extended ongoing supports the customer needs to maintain employment. These extended services are not funded with VR dollars. To reinforce and maintain stability of the job placement, ongoing services include regular contacts with:

  • The consumer.
  • Employers.
  • Parents, guardians or other representatives of the consumer.
  • Other appropriate professional, advisory and advocacy contact persons.

Individual job placements resulting in competitive, integrated employment are the KRS priority for outcomes of supported employment services because they are associated with important quality indicators: higher earnings, consumer choice, community integration, and more co-worker interaction.

Timing of the transition to extended services

After the consumer has achieved job stability, KRS will continue services for at least 90 days at a level and scope comparable to those expected to be provided through extended services after VR services cease. This period is intended to assure that the consumer will continue to be successful with the level of support anticipated once transition to extended services provided by the community service system has been completed. The case may be closed if stability is continued after this time period.

Service delivery system

In implementing supported employment services, KRS emphasizes the importance of geographic distribution of services. KRS also places a priority on working with community agencies with the capacity to provide extended/ongoing support services.  Providers include community developmental disability organizations, mental health centers, independent living centers, and other public and private entities.

Provider agreements:

  • Describe the time-limited services that will be provided through KRS for eligible individuals with the most significant disabilities.
  • Address responsibility of the providers to coordinate the community service system, which has responsibility for funding and providing the extended ongoing services necessary for the consumer to maintain employment once they exit the VR program.

The Individual Plan for Employment is used as the basis for referral to one of the providers. It also describes the criteria, specific to each consumer, for determining that job performance is stable, determining how and when progress will be evaluated, and describing how extended ongoing support services will be provided.  After the consumer reaches stability on the job, the consumer, service provider and VR counselor work together to finalize the plan for extended ongoing support services.  This allows the plan to be specific and customized according to the consumer’s current work situation and support needs.  As a result, the ongoing support section of the IPE may be amended, with the consumer’s agreement, in order to reflect the most current information available.

Quality of services

VR counselors and regional management staff are charged with assuring the quality of services provided. KRS will develop updated reports on provider performance to assist clients in selecting services, to assist KRS and its providers in monitoring performance, and to identify opportunities for continuous improvement.

The performance of these providers in helping clients secure meaning employment and wages consistent with their goals and priorities significantly impacts the overall KRS performance on standards and indicators. Therefore, accountability benchmarks have been established with the target of 80% of persons referred to service providers obtaining jobs within an average of 120 days, and 60% of persons referred achieving successful closures. The goal is a network of effective supported employment providers whose focus is on the vocational objectives, goals, rehabilitation needs and priorities of the consumers to be served.

KRS is one of the partners in the evidence-based practice project for supported employment services for persons with severe and persistent mental illness. This project is coordinated by Dartmouth. In Kansas, the University of Kansas and numerous community mental health centers are participants.

 

This screen was last updated on Aug 1 2013 3:34PM by Peg Spencer

System Information

System information

The following information is captured by the MIS.

Last updated on:08/05/2013 9:57 AM

Last updated by:saksspencerp

Completed on: 08/05/2013 9:57 AM

Completed by: saksspencerp

Approved on: 08/07/2013 1:04 PM

Approved by: rscodobakc