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2.1 Public participation requirements. (Section 101(a)(16)(A) of the Rehabilitation Act; 34 CFR 361.10(d), .20(a), (b), (d); and 363.11(g)(9))
(a) Conduct of public meetings.
(b) Notice requirements.
(c) Special consultation requirements.
3.1 Submission and revisions of the State Plan and its supplement. (Sections 101(a)(1), (23) and 625(a)(1) of the Rehabilitation Act; Section 501 of the Workforce Investment Act; 34 CFR 76.140; 361.10(e), (f), and (g); and 363.10)
(a) The state submits to the commissioner of the Rehabilitation Services Administration the State Plan and its supplement on the same date that the state submits either a State Plan under Section 112 of the Workforce Investment Act of 1998 or a state unified plan under Section 501 of that Rehabilitation Act.
(b) The state submits only those policies, procedures or descriptions required under this State Plan and its supplement that have not been previously submitted to and approved by the commissioner.
(c) The state submits to the commissioner, at such time and in such manner as the commissioner determines to be appropriate, reports containing annual updates of the information relating to the:
- comprehensive system of personnel development;
- assessments, estimates, goals and priorities, and reports of progress;
- innovation and expansion activities; and
- other updates of information required under Title I, Part B, or Title VI, Part B, of the Rehabilitation Act that are requested by the commissioner.
(d) The State Plan and its supplement are in effect subject to the submission of modifications the state determines to be necessary or the commissioner requires based on a change in state policy, a change in federal law, including regulations, an interpretation of the Rehabilitation Act by a federal court or the highest court of the state, or a finding by the commissioner of state noncompliance with the requirements of the Rehabilitation Act, 34 CFR 361 or 34 CFR 363.
3.2 Supported Employment State Plan supplement. (Sections 101(a)(22) and 625(a) of the Rehabilitation Act; 34 CFR 361.34 and 363.10)
(a) The state has an acceptable plan for carrying out Part B, of Title VI of the Rehabilitation Act that provides for the use of funds under that part to supplement funds made available under Part B, of Title I of the Rehabilitation Act for the cost of services leading to supported employment.
(b) The Supported Employment State Plan, including any needed annual revisions, is submitted as a supplement to the State Plan.
4.1 Designated state agency and designated state unit. (Section 101(a)(2) of the Rehabilitation Act; 34 CFR 361.13(a) and (b))
(a) Designated state agency.
- There is a state agency designated as the sole state agency to administer the State Plan or to supervise its administration in a political subdivision of the state by a sole local agency.
- The designated state agency is a state agency that is not primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities and includes a vocational rehabilitation unit as provided in paragraph (b) of this section. (Option A was not selected/Option B was selected)
- In American Samoa, the designated state agency is the governor.
(b) Designated state unit.
- If the designated state agency is not primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities, in accordance with subparagraph 4.1(a)(2)(B) of this section, the state agency includes a vocational rehabilitation bureau, division or unit that:
- is primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities and is responsible for the administration of the designated state agency's vocational rehabilitation program under the State Plan;
- has a full-time director;
- has a staff, at least 90 percent of whom are employed full-time on the rehabilitation work of the organizational unit; and
- is located at an organizational level and has an organizational status within the designated state agency comparable to that of other major organizational units of the designated state agency.
- The name of the designated state vocational rehabilitation unit is
4.2 State independent commission or State Rehabilitation Council. (Sections 101(a)(21) and 105 of the Rehabilitation Act; 34 CFR 361.16 and .17)
(a) The designated state agency is an independent state commission. (Option A was not selected/Option B was selected)
(b) The state has established a State Rehabilitation Council that meets the criteria set forth in Section 105 of the Rehabilitation Act, 34 CFR 361.17 and the designated state unit.
- jointly with the State Rehabilitation Council develops, agrees to and reviews annually state goals and priorities and jointly submits to the commissioner annual reports of progress in accordance with the provisions of Section 101(a)(15) of the Rehabilitation Act, 34 CFR 361.29 and subsection 4.11 of this State Plan;
- regularly consults with the State Rehabilitation Council regarding the development, implementation and revision of state policies and procedures of general applicability pertaining to the provision of vocational rehabilitation services;
- includes in the State Plan and in any revision to the State Plan a summary of input provided by the State Rehabilitation Council, including recommendations from the annual report of the council described in Section 105(c)(5) of the Rehabilitation Act and 34 CFR 361.17(h)(5), the review and analysis of consumer satisfaction described in Section 105(c)(4) of the Rehabilitation Act and 34 CFR 361.17(h)(4), and other reports prepared by the council and the response of the designated state unit to the input and recommendations, including explanations for rejecting any input or recommendation; and
- transmits to the council:
- all plans, reports and other information required under 34 CFR 361 to be submitted to the commissioner;
- all policies and information on all practices and procedures of general applicability provided to or used by rehabilitation personnel in carrying out this State Plan and its supplement; and
- copies of due process hearing decisions issued under 34 CFR 361.57, which are transmitted in such a manner as to ensure that the identity of the participants in the hearings is kept confidential.
(c) If the designated state unit has a State Rehabilitation Council, Attachment 4.2(c) provides a summary of the input provided by the council consistent with the provisions identified in subparagraph (b)(3) of this section; the response of the designated state unit to the input and recommendations; and, explanations for the rejection of any input or any recommendation.
4.3 Consultations regarding the administration of the State Plan. (Section 101(a)(16)(B) of the Rehabilitation Act; 34 CFR 361.21)
(a) individuals and groups of individuals who are recipients of vocational rehabilitation services or, as appropriate, the individuals' representatives;
(b) personnel working in programs that provide vocational rehabilitation services to individuals with disabilities;
(c) providers of vocational rehabilitation services to individuals with disabilities;
(d) the director of the Client Assistance Program; and
(e) the State Rehabilitation Council, if the state has a council.
4.4 Nonfederal share. (Sections 7(14) and 101(a)(3) of the Rehabilitation Act; 34 CFR 80.24 and 361.60)
4.5 Local administration. (Sections 7(24) and 101(a)(2)(A) of the Rehabilitation Act; 34 CFR 361.5(b)(47) and .15)
(a) ensures that each local agency is under the supervision of the designated state unit with the sole local agency, as that term is defined in Section 7(24) of the Rehabilitation Act and 34 CFR 361.5(b)(47), responsible for the administration of the vocational rehabilitation program within the political subdivision that it serves; and
(b) develops methods that each local agency will use to administer the vocational rehabilitation program in accordance with the State Plan.
4.6 Shared funding and administration of joint programs. (Section 101(a)(2)(A)(ii) of the Rehabilitation Act; 34 CFR 361.27)
(a) a description of the nature and scope of the joint program;
(b) the services to be provided under the joint program;
(c) the respective roles of each participating agency in the administration and provision of services; and
(d) the share of the costs to be assumed by each agency.
4.7 Statewideness and waivers of statewideness. (Section 101(a)(4) of the Rehabilitation Act; 34 CFR 361.25, .26, and .60(b)(3)(i) and (ii))
(a) Services provided under the State Plan are available in all political subdivisions of the state.
(b) The state unit may provide services in one or more political subdivisions of the state that increase services or expand the scope of services that are available statewide under this State Plan if the:
- nonfederal share of the cost of these services is met from funds provided by a local public agency, including funds contributed to a local public agency by a private agency, organization or individual;
- services are likely to promote the vocational rehabilitation of substantially larger numbers of individuals with disabilities or of individuals with disabilities with particular types of impairments; and
- state, for purposes other than the establishment of a community rehabilitation program or the construction of a particular facility for community rehabilitation program purposes, requests in Attachment 4.7(b)(3) a waiver of the statewideness requirement in accordance with the following requirements:
- identification of the types of services to be provided;
- written assurance from the local public agency that it will make available to the state unit the nonfederal share of funds;
- written assurance that state unit approval will be obtained for each proposed service before it is put into effect; and
- written assurance that all other State Plan requirements, including a state's order of selection, will apply to all services approved under the waiver.
(c) Contributions, consistent with the requirements of 34 CFR 361.60(b)(3)(ii), by private entities of earmarked funds for particular geographic areas within the state may be used as part of the nonfederal share without the state requesting a waiver of the statewideness requirement provided that the state notifies the commissioner that it cannot provide the full nonfederal share without using the earmarked funds.
4.8 Cooperation, collaboration and coordination. (Sections 101(a)(11), (24)(B), and 625(b)(4) and (5) of the Rehabilitation Act; 34 CFR 361.22, .23, .24, and .31, and 363.11(e))
(a) Cooperative agreements with other components of statewide work force investment system.
(b) Cooperation and coordination with other agencies and entities.
- cooperation with and use of the services and facilities of the federal, state, and local agencies and programs, including programs carried out by the undersecretary for Rural Development of the United States Department of Agriculture and state use contracting programs, to the extent that those agencies and programs are not carrying out activities through the statewide work force investment system;
- coordination, in accordance with the requirements of paragraph 4.8(c) of this section, with education officials to facilitate the transition of students with disabilities from school to the receipt of vocational rehabilitation services;
- establishment of cooperative agreements with private nonprofit vocational rehabilitation service providers, in accordance with the requirements of paragraph 5.10(b) of the State Plan; and,
- efforts to identify and make arrangements, including entering into cooperative agreements, with other state agencies and entities with respect to the provision of supported employment and extended services for individuals with the most significant disabilities, in accordance with the requirements of subsection 6.5 of the supplement to this State Plan.
(c) Coordination with education officials.
- Attachment 4.8(b)(2) describes the plans, policies and procedures for coordination between the designated state agency and education officials responsible for the public education of students with disabilities that are designed to facilitate the transition of the students who are individuals with disabilities from the receipt of educational services in school to the receipt of vocational rehabilitation services under the responsibility of the designated state agency.
- The State Plan description must:
- provide for the development and approval of an individualized plan for employment in accordance with 34 CFR 361.45 as early as possible during the transition planning process but, at the latest, before each student determined to be eligible for vocational rehabilitation services leaves the school setting or if the designated state unit is operating on an order of selection before each eligible student able to be served under the order leaves the school setting; and
- include information on a formal interagency agreement with the state educational agency that, at a minimum, provides for:
- consultation and technical assistance to assist educational agencies in planning for the transition of students with disabilities from school to postschool activities, including vocational rehabilitation services;
- transition planning by personnel of the designated state agency and the educational agency for students with disabilities that facilitates the development and completion of their individualized education programs under Section 614(d) of the Individuals with Disabilities Education Act;
- roles and responsibilities, including financial responsibilities, of each agency, including provisions for determining state lead agencies and qualified personnel responsible for transition services; and
- procedures for outreach to students with disabilities as early as possible during the transition planning process and identification of students with disabilities who need transition services.
(d) Coordination with statewide independent living council and independent living centers.
(e) Cooperative agreement with recipients of grants for services to American Indians.
- There is in the state a recipient(s) of a grant under Part C of Title I of the Rehabilitation Act for the provision of vocational rehabilitation services for American Indians who are individuals with disabilities residing on or near federal and state reservations. Yes
- If "Yes", the designated state agency has entered into a formal cooperative agreement that meets the following requirements with each grant recipient in the state that receives funds under Part C of Title I of the Rehabilitation Act:
- strategies for interagency referral and information sharing that will assist in eligibility determinations and the development of individualized plans for employment;
- procedures for ensuring that American Indians who are individuals with disabilities and are living near a reservation or tribal service area are provided vocational rehabilitation services; and
- provisions for sharing resources in cooperative studies and assessments, joint training activities, and other collaborative activities designed to improve the provision of services to American Indians who are individuals with disabilities.
4.9 Methods of administration. (Section 101(a)(6) of the Rehabilitation Act; 34 CFR 361.12, .19 and .51(a) and (b))
(a) In general.
(b) Employment of individuals with disabilities.
4.10 Comprehensive system of personnel development. (Section 101(a)(7) of the Rehabilitation Act; 34 CFR 361.18)
(a) Data system on personnel and personnel development.
- Qualified personnel needs.
- The number of personnel who are employed by the state agency in the provision of vocational rehabilitation services in relation to the number of individuals served, broken down by personnel category;
- The number of personnel currently needed by the state agency to provide vocational rehabilitation services, broken down by personnel category; and
- Projections of the number of personnel, broken down by personnel category, who will be needed by the state agency to provide vocational rehabilitation services in the state in five years based on projections of the number of individuals to be served, including individuals with significant disabilities, the number of personnel expected to retire or leave the field, and other relevant factors.
- Personnel development.
- A list of the institutions of higher education in the state that are preparing vocational rehabilitation professionals, by type of program;
- The number of students enrolled at each of those institutions, broken down by type of program; and
- The number of students who graduated during the prior year from each of those institutions with certification or licensure, or with the credentials for certification or licensure, broken down by the personnel category for which they have received, or have the credentials to receive, certification or licensure.
(b) Plan for recruitment, preparation and retention of qualified personnel.
(c) Personnel standards.
- standards that are consistent with any national- or state-approved or recognized certification, licensing, registration, or, in the absence of these requirements, other comparable requirements (including state personnel requirements) that apply to the profession or discipline in which such personnel are providing vocational rehabilitation services.
- To the extent that existing standards are not based on the highest requirements in the state applicable to a particular profession or discipline, the steps the state is currently taking and the steps the state plans to take in accordance with the written plan to retrain or hire personnel within the designated state unit to meet standards that are based on the highest requirements in the state, including measures to notify designated state unit personnel, the institutions of higher education identified in subparagraph (a)(2), and other public agencies of these steps and the time lines for taking each step.
- The written plan required by subparagraph (c)(2) describes the following:
- specific strategies for retraining, recruiting and hiring personnel;
- the specific time period by which all state unit personnel will meet the standards required by subparagraph (c)(1);
- procedures for evaluating the designated state unit's progress in hiring or retraining personnel to meet applicable personnel standards within the established time period; and
- the identification of initial minimum qualifications that the designated state unit will require of newly hired personnel when the state unit is unable to hire new personnel who meet the established personnel standards and the identification of a plan for training such individuals to meet the applicable standards within the time period established for all state unit personnel to meet the established personnel standards.
(d) Staff development.
- A system of staff development for professionals and paraprofessionals within the designated state unit, particularly with respect to assessment, vocational counseling, job placement and rehabilitation technology.
- Procedures for the acquisition and dissemination to designated state unit professionals and paraprofessionals significant knowledge from research and other sources.
(e) Personnel to address individual communication needs.
(f) Coordination of personnel development under the Individuals with Disabilities Education Act.
4.11. Statewide assessment; annual estimates; annual state goals and priorities; strategies; and progress reports.
(a) Comprehensive statewide assessment.
- Attachment 4.11(a) documents the results of a comprehensive, statewide assessment, jointly conducted every three years by the designated state unit and the State Rehabilitation Council (if the state has such a council). The assessment describes:
- the rehabilitation needs of individuals with disabilities residing within the state, particularly the vocational rehabilitation services needs of:
- individuals with the most significant disabilities, including their need for supported employment services;
- individuals with disabilities who are minorities and individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program carried out under this State Plan; and
- individuals with disabilities served through other components of the statewide work force investment system.
- The need to establish, develop or improve community rehabilitation programs within the state.
- For any year in which the state updates the assessments, the designated state unit submits to the commissioner a report containing information regarding updates to the assessments.
(b) Annual estimates.
- number of individuals in the state who are eligible for services under the plan;
- number of eligible individuals who will receive services provided with funds provided under Part B of Title I of the Rehabilitation Act and under Part B of Title VI of the Rehabilitation Act, including, if the designated state agency uses an order of selection in accordance with subparagraph 5.3(b)(2) of this State Plan, estimates of the number of individuals to be served under each priority category within the order; and
- costs of the services described in subparagraph (b)(1), including, if the designated state agency uses an order of selection, the service costs for each priority category within the order.
(c) Goals and priorities.
- Attachment 4.11(c)(1) identifies the goals and priorities of the state that are jointly developed or revised, as applicable, with and agreed to by the State Rehabilitation Council, if the agency has a council, in carrying out the vocational rehabilitation and supported employment programs.
- The designated state agency submits to the commissioner a report containing information regarding any revisions in the goals and priorities for any year the state revises the goals and priorities.
- Order of selection.
If the state agency implements an order of selection, consistent with subparagraph 5.3(b)(2) of the State Plan, Attachment 4.11(c)(3):
- shows the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services;
- provides a justification for the order; and
- identifies the service and outcome goals, and the time within which these goals may be achieved for individuals in each priority category within the order.
- Goals and plans for distribution of Title VI, Part B, funds.
Attachment 4.11(c)(4) specifies, consistent with subsection 6.4 of the State Plan supplement, the state's goals and priorities with respect to the distribution of funds received under Section 622 of the Rehabilitation Act for the provision of supported employment services.
- Attachment 4.11(d) describes the strategies, including:
- the methods to be used to expand and improve services to individuals with disabilities, including how a broad range of assistive technology services and assistive technology devices will be provided to those individuals at each stage of the rehabilitation process and how those services and devices will be provided to individuals with disabilities on a statewide basis;
- outreach procedures to identify and serve individuals with disabilities who are minorities, including those with the most significant disabilities in accordance with subsection 6.6 of the State Plan supplement, and individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program;
- as applicable, the plan of the state for establishing, developing or improving community rehabilitation programs;
- strategies to improve the performance of the state with respect to the evaluation standards and performance indicators established pursuant to Section 106 of the Rehabilitation Act; and
- strategies for assisting other components of the statewide work force investment system in assisting individuals with disabilities.
- Attachment 4.11 (d) describes how the designated state agency uses these strategies to:
- address the needs identified in the assessment conducted under paragraph 4.11(a) and achieve the goals and priorities identified in the State Plan attachments under paragraph 4.11(c);
- support the innovation and expansion activities identified in subparagraph 4.12(a)(1) and (2) of the plan; and
- overcome identified barriers relating to equitable access to and participation of individuals with disabilities in the State Vocational Rehabilitation Services Program and State Supported Employment Services Program.
(e) Evaluation and reports of progress.
- The designated state unit and the State Rehabilitation Council, if the state unit has a council, jointly submits to the commissioner an annual report on the results of an evaluation of the effectiveness of the vocational rehabilitation program and the progress made in improving the effectiveness of the program from the previous year.
- Attachment 4.11(e)(2):
- provides an evaluation of the extent to which the goals identified in Attachment 4.11(c)(1) and, if applicable, Attachment 4.11(c)(3) were achieved;
- identifies the strategies that contributed to the achievement of the goals and priorities;
- describes the factors that impeded their achievement, to the extent they were not achieved;
- assesses the performance of the state on the standards and indicators established pursuant to Section 106 of the Rehabilitation Act; and
- provides a report consistent with paragraph 4.12(c) of the plan on how the funds reserved for innovation and expansion activities were utilized in the preceding year.
4.12 Innovation and expansion. (Section 101(a)(18) of the Rehabilitation Act; 34 CFR 361.35)
(a) The designated state agency reserves and uses a portion of the funds allotted to the state under Section 110 of the Rehabilitation Act for the:
- development and implementation of innovative approaches to expand and improve the provision of vocational rehabilitation services to individuals with disabilities under this State Plan, particularly individuals with the most significant disabilities, consistent with the findings of the statewide assessment identified in Attachment 4.11(a) and goals and priorities of the state identified in Attachments 4.11(c)(1) and, if applicable, Attachment 4.11(c)(3); and
- support of the funding for the State Rehabilitation Council, if the state has such a council, consistent with the resource plan prepared under Section 105(d)(1) of the Rehabilitation Act and 34 CFR 361.17(i), and the funding of the Statewide Independent Living Council, consistent with the resource plan prepared under Section 705(e)(1) of the Rehabilitation Act and 34 CFR 364.21(i).
(b) Attachment 4.11 (d) describes how the reserved funds identified in subparagraph 4.12(a)(1) and (2) will be utilized.
(c) Attachment 4.11(e)(2) describes how the reserved funds were utilized in the preceding year.
4.13 Reports. (Section 101(a)(10) of the Rehabilitation Act; 34 CFR 361.40)
(a) The designated state unit submits reports in the form and level of detail and at the time required by the commissioner regarding applicants for and eligible individuals receiving services under the State Plan.
(b) Information submitted in the reports provides a complete count, unless sampling techniques are used, of the applicants and eligible individuals in a manner that permits the greatest possible cross-classification of data and protects the confidentiality of the identity of each individual.
5.1 Information and referral services. (Sections 101(a)(5)(D) and (20) of the Rehabilitation Act; 34 CFR 361.37)
5.2 Residency. (Section 101(a)(12) of the Rehabilitation Act; 34 CFR 361.42(c)(1))
5.3 Ability to serve all eligible individuals; order of selection for services. (Sections 12(d) and 101(a)(5) of the Rehabilitation Act; 34 CFR 361.36)
(a) The designated state unit is able to provide the full range of services listed in Section 103(a) of the Rehabilitation Act and 34 CFR 361.48, as appropriate, to all eligible individuals with disabilities in the state who apply for services. Yes
(b) If No:
- Individuals with the most significant disabilities, in accordance with criteria established by the state, are selected first for vocational rehabilitation services before other individuals with disabilities.
- Attachment 4.11(c)(3):
- shows the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services;
- provides a justification for the order of selection; and
- identifies the state's service and outcome goals and the time within which these goals may be achieved for individuals in each priority category within the order.
- Eligible individuals who do not meet the order of selection criteria have access to the services provided through the designated state unit's information and referral system established under Section 101(a)(20) of the Rehabilitation Act, 34 CFR 361.37, and subsection 5.1 of this State Plan.
5.4 Availability of comparable services and benefits. (Sections 101(a)(8) and 103(a) of the Rehabilitation Act; 34 CFR 361.53)
(a) Prior to providing any vocational rehabilitation services, except those services identified in paragraph (b), to an eligible individual or to members of the individual's family, the state unit determines whether comparable services and benefits exist under any other program and whether those services and benefits are available to the individual.
(b) The following services are exempt from a determination of the availability of comparable services and benefits:
- assessment for determining eligibility and vocational rehabilitation needs by qualified personnel, including, if appropriate, an assessment by personnel skilled in rehabilitation technology;
- counseling and guidance, including information and support services to assist an individual in exercising informed choice consistent with the provisions of Section 102(d) of the Rehabilitation Act;
- referral and other services to secure needed services from other agencies, including other components of the statewide work force investment system, through agreements developed under Section 101(a)(11) of the Rehabilitation Act, if such services are not available under this State Plan;
- job-related services, including job search and placement assistance, job retention services, follow-up services, and follow-along services;
- rehabilitation technology, including telecommunications, sensory and other technological aids and devices; and
- post-employment services consisting of the services listed under subparagraphs (1) through (5) of this paragraph.
(c) The requirements of paragraph (a) of this section do not apply if the determination of the availability of comparable services and benefits under any other program would interrupt or delay:
- progress of the individual toward achieving the employment outcome identified in the individualized plan for employment;
- an immediate job placement; or
- provision of vocational rehabilitation services to any individual who is determined to be at extreme medical risk, based on medical evidence provided by an appropriate qualified medical professional.
(d) The governor in consultation with the designated state vocational rehabilitation agency and other appropriate agencies ensures that an interagency agreement or other mechanism for interagency coordination that meets the requirements of Section 101(a)(8)(B)(i)-(iv) of the Rehabilitation Act takes effect between the designated state unit and any appropriate public entity, including the state Medicaid program, a public institution of higher education, and a component of the statewide work force investment system to ensure the provision of the vocational rehabilitation services identified in Section 103(a) of the Rehabilitation Act and 34 CFR 361.48, other than the services identified in paragraph (b) of this section, that are included in the individualized plan for employment of an eligible individual, including the provision of those vocational rehabilitation services during the pendency of any dispute that may arise in the implementation of the interagency agreement or other mechanism for interagency coordination.
5.5 Individualized plan for employment. (Section 101(a)(9) of the Rehabilitation Act; 34 CFR 361.45 and .46)
(a) An individualized plan for employment meeting the requirements of Section 102(b) of the Rehabilitation Act and 34 CFR 361.45 and .46 is developed and implemented in a timely manner for each individual determined to be eligible for vocational rehabilitation services, except if the state has implemented an order of selection, and is developed and implemented for each individual to whom the designated state unit is able to provide vocational rehabilitation services.
(b) Services to an eligible individual are provided in accordance with the provisions of the individualized plan for employment.
5.6 Opportunity to make informed choices regarding the selection of services and providers. (Sections 101(a)(19) and 102(d) of the Rehabilitation Act; 34 CFR 361.52)
5.7 Services to American Indians. (Section 101(a)(13) of the Rehabilitation Act; 34 CFR 361.30)
5.8 Annual review of individuals in extended employment or other employment under special certificate provisions of the fair labor standards act of 1938. (Section 101(a)(14) of the Rehabilitation Act; 34 CFR 361.55)
(a) The designated state unit conducts an annual review and reevaluation of the status of each individual with a disability served under this State Plan:
- who has achieved an employment outcome in which the individual is compensated in accordance with Section 14(c) of the Fair Labor Standards Act (29 U.S.C. 214(c)); or
- whose record of services is closed while the individual is in extended employment on the basis that the individual is unable to achieve an employment outcome in an integrated setting or that the individual made an informed choice to remain in extended employment.
(b) The designated state unit carries out the annual review and reevaluation for two years after the individual's record of services is closed (and thereafter if requested by the individual or, if appropriate, the individual's representative) to determine the interests, priorities and needs of the individual with respect to competitive employment or training for competitive employment.
(c) The designated state unit makes maximum efforts, including the identification and provision of vocational rehabilitation services, reasonable accommodations and other necessary support services, to assist the individuals described in paragraph (a) in engaging in competitive employment.
(d) The individual with a disability or, if appropriate, the individual's representative has input into the review and reevaluation and, through signed acknowledgement, attests that the review and reevaluation have been conducted.
5.9 Use of Title I funds for construction of facilities. (Sections 101(a)(17) and 103(b)(2)(A) of the Rehabilitation Act; 34 CFR 361.49(a)(1), .61 and .62(b))
(a) The federal share of the cost of construction for facilities for a fiscal year does not exceed an amount equal to 10 percent of the state's allotment under Section 110 of the Rehabilitation Act for that fiscal year.
(b) The provisions of Section 306 of the Rehabilitation Act that were in effect prior to the enactment of the Rehabilitation Act Amendments of 1998 apply to such construction.
(c) There is compliance with the requirements in 34 CFR 361.62(b) that ensure the use of the construction authority will not reduce the efforts of the designated state agency in providing other vocational rehabilitation services other than the establishment of facilities for community rehabilitation programs.
5.10 Contracts and cooperative agreements. (Section 101(a)(24) of the Rehabilitation Act; 34 CFR 361.31 and .32)
(a) Contracts with for-profit organizations.
(b) Cooperative agreements with private nonprofit organizations.
Section 6: Program Administration
6.1 Designated state agency. (Section 625(b)(1) of the Rehabilitation Act; 34 CFR 363.11(a))
6.2 Statewide assessment of supported employment services needs. (Section 625(b)(2) of the Rehabilitation Act; 34 CFR 363.11(b))
6.3 Quality, scope and extent of supported employment services. (Section 625(b)(3) of the Rehabilitation Act; 34 CFR 363.11(c) and .50(b)(2))
6.4 Goals and plans for distribution of Title VI, Part B, funds. (Section 625(b)(3) of the Rehabilitation Act; 34 CFR 363.11(d) and .20)
6.5 Evidence of collaboration with respect to supported employment services and extended services. (Sections 625(b)(4) and (5) of the Rehabilitation Act; 34 CFR 363.11(e))
6.6 Minority outreach. (34 CFR 363.11(f))
6.7 Reports. (Sections 625(b)(8) and 626 of the Rehabilitation Act; 34 CFR 363.11(h) and .52)
7.1 Five percent limitation on administrative costs. (Section 625(b)(7) of the Rehabilitation Act; 34 CFR 363.11(g)(8))
7.2 Use of funds in providing services. (Sections 623 and 625(b)(6)(A) and (D) of the Rehabilitation Act; 34 CFR 363.6(c)(2)(iv), .11(g)(1) and (4))
(a) Funds made available under Title VI, Part B, of the Rehabilitation Act are used by the designated state agency only to provide supported employment services to individuals with the most significant disabilities who are eligible to receive such services.
(b) Funds provided under Title VI, Part B, are used only to supplement and not supplant the funds provided under Title I, Part B, of the Rehabilitation Act, in providing supported employment services specified in the individualized plan for employment.
(c) Funds provided under Part B of Title VI or Title I of the Rehabilitation Act are not used to provide extended services to individuals who are eligible under Part B of Title VI or Title I of the Rehabilitation Act.
8.1 Scope of supported employment services. (Sections 7(36) and 625(b)(6)(F) and (G) of the Rehabilitation Act; 34 CFR 361.5(b)(54), 363.11(g)(6) and (7))
(a) Supported employment services are those services as defined in Section 7(36) of the Rehabilitation Act and 34 CFR 361.5(b)(54).
(b) To the extent job skills training is provided, the training is provided on-site.
(c) Supported employment services include placement in an integrated setting for the maximum number of hours possible based on the unique strengths, resources, priorities, concerns, abilities, capabilities, interests and informed choice of individuals with the most significant disabilities.
8.2 Comprehensive assessments of individuals with significant disabilities. (Sections 7(2)(B) and 625(b)(6)(B); 34 CFR 361.5(b)(6)(ii) and 363.11(g)(2))
8.3 Individualized plan for employment. (Sections 102(b)(3)(F) and 625(b)(6)(C) and (E) of the Rehabilitation Act; 34 CFR 361.46(b) and 363.11(g)(3) and (5))
(a) An individualized plan for employment that meets the requirements of Section 102(b) of the Rehabilitation Act and 34 CFR 361.45 and .46 is developed and updated using funds under Title I.
(b) The individualized plan for employment:
- specifies the supported employment services to be provided;
- describes the expected extended services needed; and
- identifies the source of extended services, including natural supports, or, to the extent that it is not possible to identify the source of extended services at the time the individualized plan for employment plan is developed, a statement describing the basis for concluding that there is a reasonable expectation that sources will become available.
(c) Services provided under an individualized plan for employment are coordinated with services provided under other individualized plans established under other federal or state programs.
During FFY 2011, the State Rehabilitation Council (SRC) held quarterly meetings in the Boise area. The following information reflect those dates and locations: October 21, 2010 – Boise, Idaho; January 26 & 27, 2011 – Boise, Idaho; April 27 & 28, 2011 – Boise, Idaho; July 20 & 21 – Meridian, Idaho. In preparation of the FFY 2013 State Plan, the Idaho Division of Vocational Rehabilitation (IDVR) cosponsored and facilitated three public forums to receive public input into the plan. Forums occurred on the following dates and location: February 22, 2012, Pocatello; February 23, 2012, Boise; and February 27, 2012, Coeur d’Alene.
A. During FFY 2011 the SRC provided input and made recommendations to IDVR. The following summarizes the State Rehabilitation Council’s input and recommendations; Response of IDVR; and explanation of input and recommendations.
1. Tribal VR information should be included in the IDVR and SRC Annual Reports.
IDVR Response: Tribal VR information was not included in either the IDVR or SRC Annual Reports for 2011. IDVR will revisit this recommendation with the SRC for the 2012 Annual Reports.
2. Each IDVR Regional Office should have Tribal VR information available.
IDVR Response: IDVR provides Tribal VR information to all customers who identify themselves as American Indian on their referral sheet or at any time during the VR process. Furthermore, there are IDVR counselor liaisons designated to the tribal programs throughout the state. Tribal programs include: Coeur d’Alene, Shoshone-Paiute, Shoshone-Bannock, and Nez Perce tribes.
3. Field Chief position should be filled as quickly as possible to avoid potential harm to customer services and field staff morale.
IDVR Response: The Division hired a new Field Services Chief, Nanna Hanchett, in September 2011. She brings to the Division over four years of experience as the Rehabilitation Services Chief from the Idaho Division of the Blind and Visually Impaired and nearly seventeen years in the field of vocational rehabilitation.
4. Development of a Business Liaison position to strengthen ties between employers and IDVR.
IDVR Response: As a result of state and federal audit findings and the need to address these findings, as well as organizational changes during FFY 2011, IDVR was unable to develop a Business Liaison/Relations position. IDVR continues to value the importance of such a position to strengthen ties between employers and IDVR. IDVR is committed to the development of a Business Liaison/Relations position that will be a resource to employers statewide by FFY 2014.
5. Creation of stronger ties between IDVR and the Veterans Affairs Administration.
IDVR Response: In October 2010, counselors of the local Veterans Affairs (VA) Vocational Rehabilitation and Employment Program (VR&E) provided a presentation to IDVR staff during their annual in-service. Additionally, the local VA/VR&E counselors were invited to participate in the training sessions during this in-service. In FFY 2011, IDVR participated in the “All Veterans Welcome Home” day, which provides community resources to all veterans. A cooperative agreement was developed between IDVR and the local Veterans Affairs (VA) Vocational Rehabilitation and Employment Program (VR&E) to strengthen relationships between programs in November 2011. Furthermore, IDVR has invited VA/VR&E counselors to participate in training sponsored by IDVR to include: Motivational Interviewing and the University of Idaho brown bag lunch series. In various parts of the state, VR Counselors have presented to veterans organizations regarding IDVR services. Lastly, regional VR offices have invited VA/VR&E counselors in their area to attend regional staff meetings. Through this forum, information regarding IDVR and the VA/VR&E program are shared.
6. Development of a comprehensive plan to increase SSI cost reimbursements to IDVR. Strong consideration should be given to adopting a “Partnership Plus” approach that has been successfully implemented in other states.
IDVR Response: IDVR is planning to implement some form of “Partnership Plus” in the future. IDVR will convene a group of Employment Networks and others interested in becoming Employment Networks to evaluate how best to proceed with creating a Partnership Plus model for Idaho. It is expected that IDVR will begin work on this during FFY 2013.
7. Resumption of conducting quarterly meetings around the state so the SRC can meet with consumers and receive reports from the Regional Managers.
IDVR Response: During FFY 2011 SRC meetings were held only within the Treasure Valley. Participation by regional managers included: October 2010 – Darrell Quist, Boise Regional Manager; January 2011 – Bruce Christopherson, Treasure Valley Special Programs Regional Manager and VRC, Rocio Ayala; and April 2011 – Tara Richardson, Corrections Regional Manager. It is expected that during FFY 2013, customers as well as local regional managers will be invited to quarterly SRC meetings.
8. Strong support for the Rehabilitation Counselors Master program was expressed and encouragement to establish a program in Boise.
IDVR Response: In FFY 2011, IDVR and the University of Idaho entered into an agreement to advance the Continuing System of Professional Development (CSPD) for the vocational rehabilitation community of Idaho, in particular the vocational rehabilitation counseling profession. This agreement sets forth the expectations and terms of the on-going partnership to advance the CSPD of Idaho through the state’s land-grant institution and the only University that provides the vocational rehabilitation counselor program. The vocational rehabilitation counselor program is administered and delivered through the Leadership and Counseling Department of the College of Education.
B. The responsibilities of the Idaho State Rehabilitation Council (SRC) are outlined in the Rehabilitation Act of 1973 as amended in 1998.
1. The SRC increased the responsibilities of the State Plan Committee to include financial issues and activities. As such, the name of the committee was changed to the State Plan and Finance Committee. The Committee will work closely with the Planning and Evaluation Manager and Fiscal Manger in reviewing reports and data that impact the State Plan and fiscal well-being of the agency. The SRC will develop a depth of understanding of the issues and potential solutions.
2. The SRC did not conduct a consumer satisfaction survey during the year. Steps are being taken to insure this SRC responsibility is fulfilled during the next fiscal year.
This screen was last updated on Jun 25 2012 1:30PM by Jane Donnellan
Attachment 4.8(a) - Cooperative Agreements with Agencies Carrying Out Activities under the Statewide Workforce Investment System
The Workforce Development Council is the sole workforce investment board in the state to oversee a statewide regional planning area. It was established to provide strategic direction and oversight of Idaho’s workforce development system. This requires the Council to exercise special responsibility for development and oversight of the state’s workforce development infrastructure and program. The Council members represent business, workers, education, state and local government and community based organizations. As a result of this consolidation, there is a single memorandum of understanding (MOU) that includes all Workforce Investment System partners. The purpose of this MOU is to establish the framework for operation of the One Stop system in a manner that maximizes access to services for business, students, and job seeking customers while making efficient use of public resources and enhancing coordination among partners.
The following statement from the agreement summarizes the intent and purpose of this statewide partnership:
"This Memorandum of Understanding (MOU) is entered into in the spirit of cooperation and collaboration by the Workforce Development Council, hereafter referred to as "the WDC" and the One Stop delivery system signatory partners, hereafter referred to as the ‘One Stop partners’ or ‘partners’ to describe how their various funding streams and resources will be utilized to better serve their mutual customers, both job seekers and employers, through an integrated system of service delivery operated at comprehensive sites known as Idaho Works Career Centers and satellite sites, called Idaho Works Career Connection sites. It is understood that the development and implementation of these Centers will require mutual trust and teamwork among the One Stop partnering agencies and the WDC, working together to accomplish the shared goals."
4.8(b) (1) Cooperative Agreements with Agencies and Entities Not Carrying Out Activities under the Statewide Workforce Investment System
The Idaho Division of Vocational Rehabilitation does not engage in any programs carried out by the Under Secretary for Rural Development of the U.S. Department of Agriculture.
The Idaho Division of Vocational Rehabilitation (IDVR) and the following entities have entered into formal agreements, which outline the specific activities expected of each partner. The agreements outline goals, planning processes, information sharing and confidentiality, technology, continuous improvement and accountability, service delivery support, cost sharing, annual action plans, duration, amendments, and termination/conflict resolution when applicable. These entities include:
Idaho Industrial Commission:
This agreement outlines the relationship between IDVR and the Industrial Commission with regard to persons injured on the job who may also have other non-work related injuries. The Industrial Commission will be the lead Agency for injured workers in Idaho and will refer them to IDVR when they are unable to return to previous or similar employment due to the work related injury.
Idaho Department of Health & Welfare, Division of Behavioral Health, Adult Mental Health:
The Idaho Division of Vocational Rehabilitation (IDVR) and the Idaho Department of Health and Welfare, Division of Behavioral Health, Adult Mental Health enter into this agreement annually for the express purpose of better serving Idahoans experiencing severe and persistent mental illness. A team approach will be used to ensure that the Idahoans served by this agreement will benefit as to remaining de-institutionalized and successfully integrated into their respective communities from a psychological, psychosocial, and employment perspective. Those customers who have a severe and persistent mental illness deemed not eligible for this program will be referred to the general IDVR program. Those customers who have a severe and persistent mental illness deemed ineligible for this program or IDVR services will be referred to appropriate resources for assistance.
Tribal VR (Nez Perce Tribe, Coeur d’Alene Tribe, Shoshone/Bannock Tribe, Shoshone/Paiute Tribe):
The intent of these agreements is to develop and implement a cooperative system for providing vocational rehabilitation services to eligible American Indians with disabilities and to promote and enhance to the greatest extent possible vocational rehabilitation services like that of those provided by the State of Idaho. The IDVR has the basic responsibility to provide rehabilitation services to all eligible customers of Idaho. The Nez Perce Tribe, Coeur d’Alene Tribe, Shoshone/Paiute and Shoshone/Bannock Tribe, through a Federal Section 121 grant, will work cooperatively with IDVR.
Idaho Department of Labor /Data Sharing:
This agreement provides for disclosure of employment security information by the Idaho Department of Labor to IDVR for the purpose of evaluating customers’ acquisition and retention of employment and earnings. The agreement also enables IDVR to meet federal reporting requirements under Section 106 of the Rehabilitation Act as amended by Title IV of the Workforce Investment Act of 1998.
State Use Contracting Programs:
The State of Idaho has a 1973 statute referred to as the "Use Law." A Council appointed by the governor facilitates the sale of goods and services from thirteen (13) Community Rehabilitation "Not for Profit" Programs. A cooperative agreement is not necessary.
Idaho Educational Services for the Deaf and Blind (IESDB):
This agreement established guidelines and policies to facilitate the referral of IESDB students to the Agency for appropriate vocational rehabilitation services and to coordinate the provision of services when the student(s) is/are mutual customers of both entities.
Project Search is a high school transition collaborative effort between school districts, the IDVR, Community Rehabilitation Programs (CRP’s) and host businesses. It is a national/international training effort to prepare transition students identified as requiring long term supports for the world of work thus helping them move into community employment after high school graduation. Idaho currently has one active project in the Coeur d’Alene area which is a joint effort with VR, Coeur d’Alene and Post Falls school districts, TESH, and Kootenai Health. The Project Search program combines two hours of daily classroom training along with four hours of unpaid internship. These internship experiences are done in three different eight week rotations and can include: housekeeping, dietary, laundry, child care, and equipment transportation. Even though the students may not be hired by the host business, they are better prepared for work and better able to access employment after Project Search completion. At this time, Project Search has only been established in the Coeur d’Alene region.
U.S. Department of Veterans Affairs (VA) Vocational Rehabilitation and Employment (VR&E) Program and IDVR:
This cooperative agreement is entered into by the U.S. Department of Veterans Affairs (VA) Vocational Rehabilitation and Employment Program (VR&E), and the Idaho Division of Vocational Rehabilitation with the purpose of ensuring seamless, coordinated, and effective vocational rehabilitation services to Idaho’s veterans with disabilities and dependents with disabilities, improving cooperation and collaboration between the two agencies, avoiding duplication of services, improving inter-agency communication, and to establish staff cross-training opportunities.
IDVR currently contracts Title VII, Part B funds to the State Independent Living Council (SILC) and Disability Action Center-NW (DAC). IDVR has allocated 71% of independent living funding provided through Title VII to the SILC. The remaining 29% is distributed directly to the Disability Action Center (a center for independent living). Part B funds are used to enhance and expand core independent living services.
University of Idaho College of Education Department of Leadership and Counseling:
IDVR and the University of Idaho (U of I) entered into an agreement to advance the Continuing System of Professional Development (CSPD) for the vocational rehabilitation community of Idaho, in particular the vocational rehabilitation counseling profession. This agreement sets forth the expectations and terms of the on-going partnership to advance the CSPD of Idaho through the state’s land-grant institution and the only University that provides the vocational rehabilitation counselor program. The vocational rehabilitation counselor program is administered and delivered through the Leadership and Counseling Department of the College of Education.
Idaho Department of Health & Welfare - Division of Health –Children’s Special Health Program:
The agreement facilitates the referral of children ages 16 to 18 with significant disabilities to the IDVR program. It indicates we will work together to ensure appropriate transition to adult life to eligible youth.
This screen was last updated on Jun 25 2012 1:36PM by Jane Donnellan
Attachment 4.8(b) (2) Coordination with Education Officials
Colleges and Professional Technical Programs in Idaho under the State Board of Education:
The Idaho Division of Vocational Rehabilitation is an agency of the State Board of Education and partners with other agencies under the Board through coordination and collaboration.
These agreements provide coordination of services between IDVR and the universities and colleges in Idaho, so that students with disabilities can succeed in an environment of higher education as outlined in CFR361.22.
The cooperative agreements with colleges and universities outline information regarding consultation and technical assistance, roles, responsibilities, including financial responsibilities of each, and procedures for outreach to and identification of students with disabilities who need services.
Idaho Department of Education - Secondary Transition:
This agreement deals with our mutual definition of secondary transition and the cooperative delivery of services to transitioning students with disabilities. It outlines the provision of services required from local school districts, IDVR and Idaho Commission for the Blind and Visually Impaired, roles and responsibilities of each Agency including financial responsibilities, provisions for determining state lead agencies and qualified personnel responsible for transition services.
The parties enter into these agreements solely to facilitate the transition of students with disabilities from K-12 public education into adult life. This transition to adult life may involve any or all of the following goal oriented activities: post-secondary education, training and job placement, direct placement into appropriate employment (to include supported employment if required), consultation and technical assistance to assist educational agencies in planning for the transition of students with disabilities, advocacy, and any other activities that are relevant to the student and within the scope of the IDVR mission and role.
This agreement with the Idaho Department of Education and education officials ensures a coordinated, comprehensive system focusing on youth with disabilities as they transition from secondary school to post-school activities, promoting post-secondary education, vocational training, integrated employment (including supported employment), continuing and adult education, adult services, independent living, and community participation emphasizing a team approach to facilitate the transition of students with disabilities from public education into employment. Roles and responsibilities, including financial responsibilities, of each Agency, including provisions for determining state lead agencies and qualified personnel responsible for services are outlined as well. This agreement also includes referrals of students with disabilities (e.g. physical, medical) who are not eligible for special education services, and students who have a 504 Plan (Rehabilitation Act of 1973), to IDVR for determination of eligibility for vocational rehabilitation services.
This agreement outlines the local education Agency responsibility for the purchase of assistive technology equipment that is required for educational purposes. The agreement also outlines IDVR responsibility for the purchase of any assistive technology device of equipment that may be necessary for the student’s eventual employment. The agreement also provides a protocol for discounting the cost of equipment purchased by the school for repurchase by IDVR to be utilized in an employment program.
Additionally, IDVR will accept referrals within 2 years prior to the student exiting high school (or earlier if appropriate), determine eligibility and collaboratively, with input from the student’s Individualized Education Program (IEP) Team, develop Individual Plans for Employment (IPEs).
Idaho Interagency Council on Secondary Transition:
IDVR continues to be involved in the Idaho Interagency Council on Secondary Transition with the purpose of ensuring that youth with disabilities experience a collaborative, comprehensive system that facilitates a smooth transition from secondary school to adult life. The goal of this group is to provide and promote a common conceptual framework that leads to opportunities for youth with disabilities in community living, recreation, continued education, and employment. Interagency cooperative planning, information sharing, and the collaborative use of resources will help accomplish our mission at the state and local level.
Idaho Educational Services for the Deaf and Blind (IESDB):
This agreement established guidelines and policies to facilitate the referral of IESDB students to Vocational Rehabilitation for appropriate vocational rehabilitation services and to coordinate the provision of services when the student(s) is/are mutual customers of both entities.
This screen was last updated on Jun 25 2012 1:37PM by Jane Donnellan
Attachment 4.8(b) (3) Cooperative Agreements with Private Nonprofit Vocational Rehabilitation Service Providers
IDVR does not establish cooperative agreements with private nonprofit vocational rehabilitation service providers as we purchase services on a fee-for-service basis.
IDVR has implemented two reimbursement methods with private, nonprofit Community Rehabilitation Programs (CRP). These include contracts for services provided on an incremental basis (payments following the provision of selected services) as well as fee-for-service.
IDVR participates as a guest at quarterly meetings conducted by CRP associations. Furthermore, IDVR maintains ongoing communication with CRP’s who are nonprofit and unaffiliated with a CRP association. The main purpose of the Agency participation is to solidify and improve collaborative relationships for the enhancement of service delivery to customers with disabilities.
All new providers of community rehabilitation services for IDVR customers must go through a certification and approval process. The Field Services Chief reviews the qualifications of the vendors providing services to IDVR customers in order to assure the quality of these services, as well as the safety of customers. Vendors are certified through either the Commission on Accreditation of Rehabilitation Facilities (CARF) or Rehabilitation Services Accreditation System (RSAS).
IDVR policy assures that applicants and eligible customers exercise choice of service providers. Each region throughout the state provides a comprehensive list of CRP services and expertise available, which enables the customer to make an informed choice in the selection of an appropriate vendor.
Lastly, IDVR is in the process of developing a monitoring system that will evaluate on-going specific CRP programs and services. This monitoring system will provide quality assurance oversight of the CRP vendors. This system is scheduled to be in effect beginning July 2012.
This screen was last updated on Jun 25 2012 1:38PM by Jane Donnellan
4.8(b) (4) Arrangements and Cooperative Agreements for the Provision of Supported Employment Services and Extended Services
IDVR is committed to the advancement of opportunities for Idaho citizens with disabilities including those with the most significant disabilities to be employed and to become independent in the least restrictive and most integrated environments. IDVR has established and continues to maintain strong working relationships with pertinent state agencies and other appropriate entities to assist in the provision of supported employment services throughout the state.
IDVR continues to manage extended employment funding which is annually provided by appropriation from the state legislature. One full time employee is responsible for distributing the funding among the participating community rehabilitation programs that offer not only community supported employment but also extended sheltered employment.
IDVR continues to be successful in maximizing the Federal Supported Employment allocation by collaborating with other agencies and organizations to ensure that available resources are identified and utilized in order to maximize the impact of the services for all customers with the most significant disabilities requiring long-term community supported employment. Included within this collaboration are Medicaid services provided under the Home and Community Based Services Waiver, as well as services provided through the statewide IDVR consortia with the State Regional Mental Health programs.
IDVR counselors work closely with the staff involved with the State Extended Employment Services program to ensure that eligible individuals are referred and placed on the waiting list to receive long-term community supported employment funding when appropriate. IDVR counselors also assist customers who desire to move from an extended services environment into competitive and community-based supported employment when appropriate.
This screen was last updated on Jun 25 2012 1:38PM by Jane Donnellan
Data System on Personnel and Personnel Development
1. The following describes the development and maintenance of a system for collecting and analyzing on an annual basis data on qualified personnel needs including:
The collection and analysis of data on all personnel includes the following:
• IDVR maintains a system of job descriptions and incumbent staff in all positions.
• An annual needs assessment is conducted to identify and analyze the training and development needs of all IDVR rehabilitation personnel.
• The analysis of current and future staffing needs is ongoing.
(1)(A) Our current ratio of VR counselors to customers served per fiscal year is 1:195
(1)(B) IDVR currently employs a total of 150 staff. The breakdown of personnel is as follows:
(1) (C) Current positions needed to meet the needs of the Agency are: One Business Liaison/Relations and one Business Analyst.
• The Agency has determined that a ratio of one (1) QRP for every 20,000 people in the state is an ideal staffing ratio. The population of Idaho is approximately 1.5 million people, thus a minimum of seventy-five (75) QRP over the next five (5) years would be required to meet this ratio. IDVR currently has a total of seventy-two (72) QRP, VRC and VRS, thus three (3) additional positions are needed. In addition, one and a half to two VRA positions would be necessary to support the QRP to meet the demand for IDVR services.
|Row||Job Title||Total positions||Current vacancies||Projected vacancies over the next 5 years|
|1||Qualified Rehabilitation Professionals||72||1||35|
|2||Vocational Rehabilitation Assistants||50||2||40|
|3||Field Management Staff||9||1||1|
|7||Planning and Evaluation||2||0||1|
|9||Extended Employment Services||1||0||0|
The following describes the development and maintenance of a system for collecting and analyzing on an annual basis data on personnel development:
(2) (A) The University of Idaho (U of I) is the only institution of higher education in Idaho that prepares VR counselors. The U of I is expanding their Rehabilitation Counseling and Human Services Master’s program. Beginning in the Fall of 2012 the program will be offered in two Idaho locations and will accommodate twenty-five (25) students. They are working to offer a category “R” distance education program for individuals who have related Masters Degrees and need up to six additional courses to be eligible to sit for the CRC exam. This will assist IDVR in preparing many VRS staff that have a related Master to achieve their appropriate training and credentials as required by IDVR’s CSPD standard.
(2) (B) From the current Master in Counseling program at the U of I six (6) students are expected to graduate in May 2012 and an additional three (3) in either the summer or fall of 2012.
(2) (C) Seven (7) graduates from the Master’s program at U of I recently sat for the CRC exam. All seven passed and will be receiving certification.
|Row||Institutions||Students enrolled||Employees sponsored by agency and/or RSA||Graduates sponsored by agency and/or RSA||Graduates from the previous year|
|1||University of Idaho||25||0||0||9|
Plan for Recruitment, Preparation and Retention of Qualified Personnel:
IDVR will continue to recruit qualified staff from the U of I and other regional and national institutions of higher education. We maintain periodic contact with Western Washington University, Portland State University, University of Arkansas, Utah State University, University of Northern Colorado, San Diego State University, University of Wisconsin-Stout, University of Arizona, Montana State University, New Mexico Highlands University, Texas Tech University and University of Texas Pan Am.
IDVR and the U of I developed an agreement in FFY 2011, to be renewed annually, that outlines the detail of a mutually beneficial partnership. IDVR contributes to the vocational counselor education program in order to ensure a long lasting quality educational program. The U of I will provide educational opportunities for existing staff and other rehabilitation related organizations and individuals to advance the profession of rehabilitation counseling. Educational opportunities could include not only formal university education but activities such as workshops, research projects, and specialty events, summer training conferences in conjunction with the Idaho Chapter of the National Rehabilitation Association, and internship positions within the University structure.
IDVR will provide feedback to the department chair and dean at the U of I on existing and future staffing needs, including individuals with disabilities as well as those with minority backgrounds.
IDVR has provided unpaid internships for Master level students in Rehabilitation or related fields in prior years and anticipates continuing this opportunity. Three of our current counselors completed their internships with IDVR prior to being hired into counseling positions.
The SRC also conducts annual staff surveys for all IDVR employees, compiles and reviews results and offers feedback and recommendations on findings, specifically areas that may need improvement.
IDVR continues to face challenges in recruiting qualified applicants. The entry-level wage for a QRP is lower than comparable state and private positions. IDVR has begun to address and implement a more competitive wage for QRP’s and classified personnel. IDVR will continue to build a compensation package which will be competitive to other states and agencies contingent upon available funding.
All Regional Managers, Central Office Management and other leadership personnel complete recruitment activities. Development of recruitment and marketing plans continue to be a priority that will lead to an accurate assessment of the recruitment efforts of the Division. Furthermore, the Agency sends position announcements to the members of the State Rehabilitation Council (SRC) for them to disseminate to interested applicants.
Professional organizations such as the local chapter and the national chapter of the National Rehabilitation Association assist in promoting Agency recruiting efforts.
IDVR participates in Career Fairs around the state to encourage and seek out individuals from diverse backgrounds including individuals with disabilities and from minority backgrounds.
IDVR conducts exit interviews with staff, when possible, to determine whether there are areas of concern affecting staff retention that need to be addressed.
IDVR is committed to recruiting and hiring qualified personnel who are individuals with disabilities and/or from minority backgrounds. The Agency has a long history of recruiting, hiring and retaining such individuals.
For FFY 2011 the turnover rate for QRP’s was 10%, with the overall turnover rate at 13%. The current overall turnover rate is at 16%. With the Change in Employee Compensation (CEC) that is being implemented this year it is anticipated that the turnover rate will decrease. The Agency will conduct staff surveys every 18 months for all employees. Results will be compiled and reviewed to identify specific areas to enhance retention efforts.
The following describes the State Agency’s policies and procedures for the establishment and maintenance of personnel standards to ensure that designated state unit professional and paraprofessional personnel are adequately trained and prepared:
(1) The State of Idaho does not require a state licensure for rehabilitation counseling. Personnel educational standards established by IDVR for qualified rehabilitation professionals (QRP) are intended to satisfy Federal requirements, 34 CFR 361.18(c).
IDVR has established three QRP levels: Vocational Rehabilitation Counselor I, II and III (VRC I, II and III). The educational standards that satisfy the Agency’s CSPD policy for the counselor positions are as follows:
1. A current Certified Rehabilitation Counselor (CRC) designation obtained through the Commission on Rehabilitation Counselor Certification (CRCC) OR
2. Graduation from a program accredited by the CORE with a Master’s Degree in Rehabilitation Counseling OR
3. A current Licensed Professional Counselor (LPC) or Licensed Clinical Professional Counselor (LCPC) designation issued by the State of Idaho Bureau of Occupational Licensing (IBOL); Rules of the Idaho Licensing Board of Professional Counselors and Marriage and Family Therapists, IDAPA 24.15.01.
CRC designation is required for the Chief of Field Services and all Regional Managers. The CRC, LPC or the LCPC designation is required for all VRC III positions. IDVR’s minimum standards for all other agency positions are the State of Idaho’s minimum standards for each position.
(2) IDVR places great importance on recruiting, hiring and retraining staff that are appropriately and adequately trained to provide services to our customers with disabilities. There are currently fifty-nine (59) QRP who meet IDVR’s CSPD educational standards, ten (10) who do not meet the standards and three (3) vacant positions.
(3) (A) IDVR continues to encourage further formal education. We also provide ongoing in-service training through funds from the Basic and Quality In-service Training Grants.
(3) (B) All newly hired VR Counselors (VRC) meet the highest standard at the time of hire. Newly hired VR Specialists (VRS) are expected to meet CSPD requirements within five (5) years of hire date. IDVR anticipates meeting CSPD in 2017.
(3) (C) Assessment of IDVR’s progress in hiring and retraining personnel is monitored by the hiring manager on an ongoing basis through annual performance evaluations and employee development plans.
(3) (D) Due to the limited pool of recruits for the QRP positions, IDVR will consider hiring individuals who do not possess the above academic standards. These individuals are hired into the Vocational Rehabilitation Specialist (VRS) title. The VRS is the exempt classification for staff hired who do not meet the minimum qualification standards for IDVR’s QRP (VRC).
The following describes the State Agency’s policies, procedures and activities to ensure that all personnel employed by the designated state unit receive appropriate and adequate training in terms of:
1. A system of staff development for professionals and paraprofessionals within the designated state unit, particularly with respect to assessment, vocational counseling, job placement, and rehabilitation technology; and
2. Procedures for the acquisition and dissemination to designated state unit professionals and paraprofessional’s significant knowledge from research and other resources.
(1) IDVR tracks and monitors each employee’s individual training and development. Special emphasis is placed on training required to maintain CRC or LPC certification. This includes training on disability topics, vocational counseling, assessment, job placement strategies and assistive technology.
(2) An annual training needs assessment is conducted to determine personnel training needs. Individual employee skill sets, position descriptions and position duties are also assessed to identify areas that require further development. In addition, organizational needs are analyzed to identify areas in need of succession planning, to expand those employee skills essential in the effective servicing of special populations and to meet job demands. Information gathered from employee performance evaluations, supervisory feedback, employee exit interviews and administrative review results also assist the Agency with identifying areas of need.
Statewide training for all Field staff is currently being provided on the topic of Motivational Interviewing (MI). MI techniques provide methods of obtaining an accurate understanding of client expectations, perspective and goals in a more efficient manner. Research indicates the MI techniques reduce the number of counseling sessions required as well as generate a greater number of successful outcomes. The training is delivered over a three (3) month period and involves a two (2) day training session followed a month later by a one (1) day session and then a final one (1) day session a month after that. In FFY 2011 twenty-seven (27) VR counselors and specialists participated in the MI training. From that group ten (10) staff has continued to work on obtaining a higher level of MI proficiency. Self-report from the FFY 2011 participants indicates the techniques are effective. The Central Office staff will receive a one (1) day overview of MI.
Throughout the year, training requests are approved for individual and group training in areas of interest or need. A variety of platforms in used for dissemination, including face-to-face training, conferences, webinars and online. Topics for 2011 included but were not limited to: Ethics, Rehab Act, TBI, Autism, Assistive Technology, Idaho Conference on Alcohol and Drug Dependency, Tools for Life, Serving People who are Deaf or Hard of Hearing, and Mental Health Court Regional Conferences.
Succession planning and leadership development continue to be a focus of the Division. During 2012, three (3) counselors were promoted to Regional Manager positions and one (1) Regional Manager promoted to the Planning and Evaluation Manager position at Central Office. The new Regional Managers participated in an orientation with Central Office Staff. They will also be involved in a distance education program for new supervisors being offered through the Center for Continuing Education in Rehabilitation (CCER). In our efforts to provide qualified personnel to move into promotional openings the agency supported two (2) staff in the last session of Emerging Leaders training that is offered through CCER and will be supporting two (2) staff in the next series. Direct management experience is provided to staff through the use of an assistant regional manager designation in each of the eight (8) regions. This position is filled on a rotating basis allowing qualified staff within each region an opportunity to experience management duties.
New VR staff will participate in a new employee orientation which is provided by Central Office staff, the immediate supervisor and other designated employees. Critical Case Questioning and Caseload Management training is offered annually to new VR counselors, specialists and assistants. New VR assistants also participate in an online series designed for paraprofessional staff. The course covers the History of VR, Basic Ethical Considerations, Navigating Sticky Situations, Developing Collaborative Relationships and Cultural Diversity.
Personnel to Address Individual Communication Needs
IDVR employees that are fluent in Spanish are recruited to serve the needs of the Hispanic communities located throughout the state.
The Agency supports one caseload in the Treasure Valley that specifically addresses the needs of the deaf and hard of hearing customers. Sign language interpreting services are also purchases when necessary.
Since Idaho has a separate entity that addresses issues related to low vision and blindness, IDVR does not provide specific training to its staff in Braille.
Coordination of Personnel Development under the Individuals with Disabilities Education Act
The Field Services Chief is assigned as an active member of the Idaho Interagency Council on Secondary Transition and the Special Education Advisory Panel, which promotes interagency cooperative planning, information sharing, and the collaborative use of resources at the state and local level. This Council works to ensure that training needs are adequately identified and then addressed through shared training opportunities.
Personnel to Address Individual Communication Needs
Communication with Diverse Populations:
Activities to ensure employment of personnel who are trained to communicate in special languages are as follows:
> IDVR continues to participate in state/regional conferences on Hispanic culture and issues.
> Candidates who are fluent in Spanish are recruited and placed within specific areas of the State to serve the needs of the Hispanic community.
> Since Idaho has a separate entity that addresses issues related to low vision and blindness, IDVR does not provide specific training to its staff in Braille.
> Training is provided in the area of deaf and hard of hearing as needed and candidates who are fluent in American Sign Language and/or can communicate with this population are placed within specific areas of the State to serve the needs of the Deaf and Hard of Hearing community.
Coordination of Personnel Development under the Individuals with Disabilities Education Act:
A Regional Manager has been assigned as an active member of the Idaho Interagency Council on Secondary Transition, which promotes interagency cooperative planning, information sharing, and the collaborative use of resources at the state and local level. This Council works to ensure that training needs are adequately identified and then addressed through shared training opportunities. These opportunities include Tools for Life: Secondary Transition and Technology. Jacque Hyatt, Specialist for the Idaho Department of Education Bureau of Special Populations visits approximately five schools each year and invites a QRP to conduct joint trainings with school district personnel, parents, and students with disabilities. Additional activities include QRP attendance at statewide school district transition fairs where they speak with school personnel, parents, and students with disabilities.
This screen was last updated on Jun 25 2012 2:02PM by Jane Donnellan
Identify the need to establish, develop, or improve community rehabilitation programs within the state.
Attachment 4.11(a): Statewide Assessment
Results of Comprehensive Statewide Assessment of Rehabilitation Needs of Individuals with Disabilities and Need to Establish, Develop or Improve Community Rehabilitation Programs
In response to the requirements of Section 101.15 (a) of the Rehabilitation Act as amended, the Idaho Division of Vocational Rehabilitation (IDVR), in partnership with the State Rehabilitation Council (SRC), draws from many sources to assess thoroughly the needs of Idahoans with disabilities. The current Statewide Needs Assessment spans FFY 2011-2013. The Statewide Comprehensive Needs Assessment will continue to be conducted on a triennial basis and will include case reviews, consumer satisfaction surveys, focus groups of people with disabilities, town meetings conducted annually in major metropolitan areas of the state, as well as information gathered from community rehabilitation programs statewide. Additionally, counselors assigned to specialized populations (deaf and hard of hearing, transition, corrections, mental health, migrant and seasonal farm workers, American Indians, as well as Hispanics) elicit input not only from the customer population but from others who provide services to these populations including input from various state boards and groups focused on the needs of people with disabilities.
Other facets of the IDVR Needs Assessment include:
1. A Strategic Planning process involving a rolling three-year plan which is updated annually. The strategic plan has become an important tool in the decision making process that affects the day-to-day operations of IDVR. Input is solicited from IDVR staff, the CAP, the SRC, and the SILC. Primary focus areas include:
? Service delivery with an emphasis on continued improvement in the quality of service delivery
? Minority populations and other targeted populations
? Deaf and hard of hearing
? Strengthened partnerships with shareholders
? Enhanced revenue opportunities for all VR programs
? Transitioning students
2. Comprehensive Statewide Needs Assessment Survey:
The survey was designed to evaluate the degree to which IDVR is addressing the rehabilitation needs of the demographic populations encompassed within this state.
Groups targeted for their input and statewide representation included:
? Client Assistance Program (CAP)
? A variety of specific disability advocacy organizations, e.g. Parents Unlimited, NAMI
? Statewide transition partners
? Colleges and Universities
? State Mental Health Council and mental health providers
? State Independent Living Council
? State Rehabilitation Council
? Developmental Disability Council
? Task Force on the ADA
? Adult Corrections
? Juvenile Corrections
? WIA partners
? Department of Labor
? Industrial Commission
? Local and statewide school personnel
? Local Chambers of Commerce
? Idaho Migrant Council
? Health related organizations
? Veterans Administration
? Commission for the Blind and Visually Impaired
? American Indian Tribal representatives and 121 projects
? Idaho Inclusiveness Coalition
? IDVR staff
? Community Rehabilitations Programs
A total of 381 responses were recorded. In addition, responses were recorded from the wide spectrum of sources that were tapped throughout the state including focus groups of people with disabilities, town meetings, responses procured from community rehabilitation programs, counselors assigned to specialized populations, as well as various state boards and groups focused on the needs of people with disabilities. Five major themes were identified that are capable of being addressed within the purview of IDVR.
Those themes were:
1. Hispanic population:
A significant number of responses focused upon the need to ingress this population more effectively. An analysis of this need indicated an expanding population which constitutes 10.2% of the statewide population. It was further noted that during FFY 2009 the Hispanic/Latino population constituted 8% of the entire clientele served by the Agency.
2. Outreach to other targeted minority populations:
Historically, the population of Idaho has not included a variety of minorities. During the most recent statewide needs assessment it was determined that various minorities have begun to migrate into the state and together constitute a statistically significant population that is currently underserved. Those populations include African Americans, Asian Americans, American Indians and Alaska natives. Additionally, due to the increase of the lifespan of Americans, older workers are choosing to extend their employment activity into the later years and, therefore, constitute another underserved minority population.
3. Transitioning Students:
It was determined that IDVR should more closely collaborate with statewide educational partners in order to identify and promote vocational goals that reflect labor market trends within the state and correlate with the interests and aptitudes of the student. Some responses received reflected issues beyond the scope of VR services alone, including the lack of effective family support, inefficient school sponsored work experiences, and a stronger network and coordination among agencies designed to provide the essential support required to ensure the acquisition of meaningful employment that will result in self-sufficiency.
4. Deaf and Hard of Hearing:
The statewide assessment identified a need to increase Agency capacity to provide substantial vocational services to this historically underserved population.
5. Supported Employment Services:
The following comments were recorded in regard to this topic: A stronger focus on community based, integrated employment rather than sheltered employment (work services), increased long-term funding for supported employment, and a reduction of the waiting list for funding of supported services. During FFY 2009 efforts were made to increase this budget but with no success. Due to the current state of the economy, it is not anticipated that any additional money will be allocated to this service over the next few years.
Individuals with the most significant disabilities, including Supported Employment:
IDVR is not operating under an order of selection and is able to serve all eligible Idahoans. At the end of FFY 2009, 97% of all cases open during the year were coded as either significantly disabled (SD) or most significantly disabled (MSD). No one was closed in extended employment in a non-integrated setting.
The Comprehensive Needs Assessment reinforced the need for additional state-only funds designated for long-term support. There is a strong consensus among stakeholders regarding the need to work closely with IDVR to craft a solution to the long-term support funding shortfall.
Additionally, a stronger focus on community based employment outcomes rather than sheltered workshop (extended employment) has been identified as a need for this population.
It should be noted that all customers served in supported employment meet the classification of MSD. IDVR monitors the proper coding of MSD through its on-going case review process.
Through representation on the SILC, IDVR provides significant input into the development of the State Plan for Independent Living (SPIL). The SILC conducted a series of focus groups across the state to gather input on the needs of customers with disabilities, particularly those with the most significant disabilities. IDVR incorporated the results of these focus groups into its Comprehensive Needs Assessment.
Service Needs of Individuals with Disabilities who are Minorities:
IDVR addresses services to minority customers through the hiring of a culturally diverse staff, by providing cultural diversity training to IDVR staff, by hiring bi-lingual vocational counselors to ingress the Hispanic population, and by collaborating with the three Section 121 Tribal Vocational Rehabilitation (TVR) grantees.
The most recent census data indicates that Idaho’s two largest minority groups include: Hispanics at 10.2% of the state’s population and American Indians are at 1.5% of the state’s population. In FFY 2009, Hispanics comprised 8.2 % of IDVR customers served. American Indians comprised 3.4 % of IDVR customers served. Historically, particular areas
of the state with higher Hispanic populations have been underserved because of the unique barriers related to the culture, which make it difficult to attract participation from that population.
It is important to note that efforts were undertaken to solicit responses from the Hispanic population in regard to the Comprehensive Needs Assessment. In reality, because of the cultural disconnect between this population and government programs; the rate of response was marginal. However, this disadvantage was partially mitigated by the bi-lingual counselors serving this population who were able to elicit some meaningful responses not only from customers but from collateral support sources.
Individuals with Disabilities who have been Unserved or Underserved:
Historically, transitional students in Idaho have experienced significant barriers when exiting the school system and entering the world of work. The following barriers have been identified:
? More vocational training at the high school level needed (lack of work skills)
? Knowledge of procedural details related to scholarships, applications (employment or school), resumes, etc.
? Difficulty accessing community resources
? Family support/attitudes
? Limited job opportunities in small communities
? Fear of losing SSA benefits
? Lack of work ethics and experience
? Substance abuse issues
? IDVR has identified the transitional population as a major focus area in its current State Plan. The barriers noted above will continue to be addressed by IDVR and partners as outlined in Goal 3 of the State Plan.
Individuals with Disabilities Served through Other Components of the Statewide Workforce Investment System:
IDVR is an active participant in the Statewide Workforce Investment System. Each region of the state has established a regular schedule of participation within each One Stop Center. In one particular region the VR counselor is permanently housed within the One Stop Center.
IDVR continues to provide training and information to One Stop Center partners on disability related issues, thus increasing the willingness and ability of all partners to serve customers with disabilities.
While no specific concerns or problems were identified regarding the relationship between IDVR and the One Stop centers, IDVR will continue to build upon the partnership developed to date.
Assessment of the Need to Establish, Develop, or Improve Community Rehabilitation Programs (CRP) within the State:
IDVR maintains a CRP specialist who serves as a liaison with CRPs and is vested with the responsibility for insuring that services are delivered consistent with IDVR standards.
There are thirty-eight Community Rehabilitation Programs in Idaho. Twelve of them belong to a traditional association called ACCSES IDAHO and the remainder are realigning with a new association called Vocational Services of Idaho (VSI).
The majority of the ACCSES-IDAHO is accredited by Commission on Accreditation of Rehabilitation Facilities (CARF). The remainder of the CRPs is accredited by Rehabilitation Services Accreditation System (RSAS).
IDVR monitors all CRPs to ensure that they are properly accredited before they are accepted as viable vendors. This monitoring is ongoing to ensure that the accreditation remains active. Additionally, IDVR is in the process of developing a monitoring protocol that will collect specific on-going program data.
Idaho is a predominantly rural state. In several of the rural areas there is very limited choice with regard to CRP vendors available. In the current economic downturn, most CRPs have also felt the impact of federal deficits and reduced state general funds. This economic situation has a direct impact on the types of service CRPs are capable of providing to customers with disabilities. The possibility of a CRP requiring assistance in improving or expanding services delivery will be monitored in order to ensure high quality service delivery and positive outcomes. IDVR continues to facilitate on-going discussions with interested stakeholders to address this particular need.
This screen was last updated on Jun 25 2012 2:10PM by Jane Donnellan
Annual Estimate of Individuals to Be Served and Cost of Services:
The estimated number of all customers who are eligible for services under this State Plan: 13,000
IDVR is not in an order of selection.
|Category||Title I or Title VI||Estimated Funds||Estimated Number to be Served||Average Cost of Services|
|Title I Part B||Title I||$6,200,000||5,000||$1,240|
|Title VI Part B||Title VI||$220,000||400||$550|
This screen was last updated on Jun 25 2012 2:10PM by Jane Donnellan
Attachment 4.11(c)(1): State’s Goals and Priorities for FFY 2013
The goals and priorities for the Idaho Division of Vocational Rehabilitation (IDVR) are reviewed annually and revised as necessary based on input from a variety of sources including the State Rehabilitation Council (SRC), Agency staff, State Independent Living Council (SILC), Client Advocacy Program (CAP), Tribal VR representatives, the Statewide Comprehensive Needs Assessment, the Field Services Employee Council and the IDVR Management team. IDVR met with the SRC to solicit feedback and the Council co-sponsored three public forums. Approximately 32 individuals attended the public forums.
The goals and priorities are developed using information from the FFY 2010 Comprehensive Needs Assessment, findings and recommendations from monitoring activities conducted under Section 107, first hand observation and experiences of the rehabilitation managers and Field Services Employee Council, input from organizations mentioned in the previous paragraph, and the expectations defined by federal standards and indicators. These goals and priorities were jointly developed and agreed to by IDVR and the State Rehabilitation Council.
The goals and priorities identified for inclusion in this State Plan will be:
? Meaningful based upon the unique needs and circumstances of Idaho, keeping in mind the rural nature of this state and the limited resources available
? Consistent with IDVR mission and principles
? Disseminated to staff and evaluated annually
? Consistent with federal standards and indicators
The following identifies IDVR’s three major goals:
Goal 1 – To provide excellent and quality customer service to individuals with disabilities while they prepare to obtain, maintain, or regain competitive employment and long term supported employment.
Goal 1 reflects IDVR’s focus on providing quality services that are timely and meet the need of the customer by improving its service delivery. The priorities that follow respond to the needs assessment finding and stakeholder input related to the desire to improve job supports, job readiness and the increase of best practices capacity building. To achieve this goal, IDVR establishes the following priorities:
Priority 1-Provide customers with effective job supports including adequate job preparedness and training to increase employment stability and retention.
Strategy - IDVR will implement WorkStrides, career preparation workshops.
Benchmark - WorkStrides will be implemented throughout all regions by the end of FFY 2013.
Priority 2 - Increase employment successes for transition age youth.
Strategy - Implement quarterly meetings with all School-Work transition counselors to increase shared best practice capacity building by the beginning of FFY 2013.
Benchmark - The number of transition age youth exiting the IDVR program who achieved an employment outcome will exceed the previous year’s performance.
Priority 3 - Enhance the work with Idaho school districts, Special Education Directors, and the State Board of Education to identify and assist transition age youth both internal and external to School-Work Transition projects.
Strategy - Develop and implement statewide meetings to include school districts, the State Department of Education and IDVR.
Benchmark - All IDVR regions will be provided training by the end of August 2013.
Priority 4-Expand the number of Project Search programs statewide.
Strategy- Identify a partner and obtain an agreement to implement one Project Search.
Benchmark- One additional Project Search by the end of June 2013.
Priority 5 - Increase the effectiveness of guidance and counseling in order to provide customer informed choice during the rehabilitation process.
Strategy-Provide training to IDVR staff on customer informed choice.
Benchmark-Increase by the end of FFY 2013 by five percentage points, customer satisfaction in the selection of vocational services as demonstrated by “agree” to “strongly agree” ratings on returned customer surveys as compared to the previous year’s outcome.
Priority 6 - Offer benefit planning to all customers receiving SSI and/or SSDI entering, during and exiting the IDVR process to include Partnership Plus.
Strategy- Provide training to staff on appropriate referral resources for benefit planning.
Benchmark- All staff will be trained on referral resources applicable to benefits planning by the completion of FFY 2013.
Goal 2 - To Provide Organizational Excellence within the Agency.
Goal 2 reflects IDVR’s commitment to establishing systems and methods to better develop, support and promote IDVR staff and improve overall retention as well as improve the efficiency and effectiveness of organizational systems used by staff. To achieve this goal, IDVR establishes the following priorities:
Priority 1 - Increase the focus of customer service within the IDVR delivery system.
Comply with State and Federal regulations.
Strategy - Train IDVR staff on updated Field Services Policy Manual.
Benchmark – Increase customer satisfaction of staff in FFY 2013 by five percentage points as demonstrated by “agree” to “strongly agree” ratings on customer surveys compared to previous year’s outcomes.
Demonstrate compliance with state and federal regulation through both internal and external audits with zero findings.
Priority 2 - Enhance the quality of a statewide program and evaluation system.
Strategy - Hire a Program Evaluation Analyst.
Benchmark – Demonstrate compliance with state and federal regulations through both internal and external audits with zero findings.
Priority 3 - Develop a more comprehensive reporting budget structure throughout all IDVR departments.
Strategy – Develop a reporting budget structure.
Benchmark – Implementation of a budget structure by FFY 2013.
Priority 3 - Utilize Information Technology to its maximum capacity for effective staff performance.
Strategy - Develop a platform structure for the agency to identify, evaluate, and implement information technology.
Benchmark – Annual feedback on employee satisfaction survey.
Priority 4 - Utilize training to its maximum capacity for effective staff performance.
Strategy – Provide all IDVR staff training on policy and procedural changes throughout the agency.
Benchmark – Zero audit findings on State and Federal reviews.
Priority 5 - Maintain a comprehensive system of personnel development (CSPD) standard for IDVR counselors.
Strategy – Implementation of the new CSPD policy.
Benchmark - The percentage of IDVR professionals (Vocational Rehabilitation Counselor and Vocational Rehabilitation Specialist) maintaining or achieving CSPD standards will increase by 4% by the end of FFY 2013 as compared to the end of FFY 2012.
Goal 3 - To have strong relationship with our stakeholder and partners engaged in the mission of Vocational Rehabilitation.
Goal 3 reflects IDVR’s commitment to increasing its visibility in the community and strengthening its connection to other programs that serve customers with disabilities as well as employers. The following priorities are a response to the needs assessment finding and stakeholder input related to the need for enhancements in collaboration between IDVR and existing partner agencies as well as outreach to potential partner agencies. To achieve this goal, IDVR establishes the following priorities:
Priority 1 - For IDVR to be recognized as the expert in the workforce needs of the business community for individuals with disabilities.
Enhance a business network with employers to promote the hiring of customers with disabilities.
Strategy – To increase IDVR membership and participation in local Chamber of Commerce.
Benchmark – Increase the number of different businesses hiring IDVR customers in FFY 2013 from FFY 2012.
Priority 2 - Develop an outcome based payment system of services with Community Rehabilitation Programs (CRP).
Strategy – Review and evaluate other state’s outcome based payment system of services with CRP’s.
Benchmark – Development of an outcome based system by summer 2013 for implementation by start of FFY 2014.
Priority 3 - Provide ongoing opportunities to stakeholders and partners for effective input and feedback in the IDVR process.
Strategy – IDVR will engage with stakeholder and partner through various trainings and meetings.
Benchmark – Town hall meetings throughout the state.
This screen was last updated on Jul 31 2012 12:09PM by Jane Donnellan
- Identify the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services.
- Identify the justification for the order.
- Identify the service and outcome goals.
- Identify the time within which these goals may be achieved for individuals in each priority category within the order.
- Describe how individuals with the most significant disabilities are selected for services before all other individuals with disabilities.
This screen was last updated on Aug 4 2009 11:36AM by saidcooks
Attachment 4.11(c) (4): Goals and Plans for Distribution of Title VI, Part B Funds
IDVR received approximately $297,000 in Title VI, Part B funds in FFY 2011. These funds were distributed in case service allotments to all IDVR regional offices to fund supported employment services under individualized plans for employment (IPE’s). IDVR focuses Title VI, Part B funds on direct case service provisions including situational assessment, job placement, and job coaching, as well as supportive services. IDVR’s Title VI, Part B funds do not cover all necessary expenditures associated with a supported employment strategy for IDVR customers and therefore the Agency has and will continue to supplement Title VI, Part B funds.
IDVR utilizes the State’s Extended Employment Services program as well as the HCBS Medicaid Waiver for long term support.
IDVR’s objective for FFY 2013 is to increase the number of customers with a successful outcome by 5%.
This screen was last updated on Jun 25 2012 2:16PM by Jane Donnellan
This attachment should include required strategies and how the agency will use these strategies to achieve its goals and priorities, support innovation and expansion activities, and overcome any barriers to accessing the vocational rehabilitation and the supported employment programs. (See sections 101(a)(15)(D) and (18)(B) of the Act and Section 427 of the General Education Provisions Act (GEPA)).
Describe the methods to be used to expand and improve services to individuals with disabilities.
Attachment 4.11(d) State Strategies to Achieve Goals and Priorities and Use of Title I Funds for Innovation and Expansion Activities
Innovation and Expansion:
IDVR will implement a demonstration project of the WorkStrides career preparation workshop. WorkStrides is a Career Development Program that was developed by Washington VR. This is a three day, six hour per day training that addresses a wide range of employability dimensions. Topics include: Exploration of interests, aptitudes, values, identifying barriers to employment, coping with change, self-esteem, decision making, and vocational goal setting. This workshop is designed to improve and expand the preparation of eligible customers preparing for plan development and employment.
IDVR will provide funding support for the State Rehabilitation Council expenditures including travel, lodging, advertising for town meetings, supplies, meeting room rentals, interpreters when necessary, facilitation services, and costs related to consumer satisfaction/outreach surveys.
Funding support for the State Independent Living Council (SILC) is also allocated out of Innovation and Expansion funding. Supplemental funding support for the SILC will be utilized to assist in the cost of salary and benefits for a fiscal technician, the Executive Director, and an Administrative Assistant II positions.
State Strategies to Achieve Goals and Priorities:
The following strategies have been identified to support the needs identified in the FFY 2010 Comprehensive Statewide Needs Assessment as described in Attachment 4.11(a) and the Agency goals and priorities in Attachment 4.11(c)(1). These strategies will be implemented in order to achieve Agency goals and priorities, support innovation and expansion activities, and overcome any barriers to accessing the vocational rehabilitation and supported employment programs.
These strategies are subject to change due to the nature of the strategies and the continuous evolution of concerns related to disability issues in the state. The Agency continuously monitors these strategies based on current circumstances, striving to stay in tune with the needs of Idahoans with disabilities.
Identify how a broad range of assistive technology services and assistive technology devices will be provided to individuals with disabilities at each stage of the rehabilitation process; and describe how assistive technology services and devices will be provided to individuals with disabilities on a statewide basis.
Attachment 4.11(d) (1) (A): Expansion and Improvement of Services to Individuals with Disabilities and Assistive Technology Services and Devices
Strategy 1: Assistive Technology Services and Devices
IDVR will continue to focus upon efficient usage of rehabilitation technology enhancements as they become available on the market. This equipment will be utilized to overcome barriers that would otherwise impede the achievement of a desired vocational outcome.
Through the Idaho Assistive Technology Project (IATP), IDVR will access resources to assess and obtain recommendations for customers who are requiring technology devices to achieve a successful employment outcome. IATP provides assistive technology training to IDVR staff to include a review of the most updated services and devices which may enhance a customer’s functioning ability. In an effort to supplement face-to-face training, the project is developing an online learning community which will house “just in time training” and materials for the IDVR staff to access. This information will be updated yearly to stay current with technology. IATP will continue to be available to field questions and provide technical assistance over the phone or by email. IDVR staff will refer customers to the IATP website for additional resources when applicable. Lastly, IDVR will have representation on the IATP advisory board. This individual will disseminate information to each regional AT staff representative.
IDVR will access and utilize rehabilitation technologies to assist in serving the deaf and hard of hearing population. During FFY 2009, IDVR established a new counseling position to address the deaf and hard of hearing population located within the Boise metropolitan valley. Rehabilitation technologies are incorporated within the service delivery process to include video phones, Caption phones (CapTel), and/or cellular phones for texting. Video Remote Interpreting (VRI) will be provided to the customer through the implementation of webcams and microphones. Lastly, IDVR is currently in the process of translating into an ASL video format all pertinent IDVR forms that are utilized by customers. When available, IDVR will also provide access to these forms on the Agency’s internet website. These services will be implemented on an on-going basis and will continue to be upgraded as technologies progress.
Strategy 2: Expansion and Improvement of Services to Individuals with Disabilities.
? IDVR continues to refine a review instrument used for internal casework audits that identifies current practices that do not meet Agency or Federal standards as well as examples of "best case practices".
? IDVR will revise the Field Services manual in order to ensure that it complies with state and federal requirements.
? IDVR will continue to collaborate with other state agencies and organizations to address disability related issues as they arise.
? IDVR staff will participate on regional or statewide transportation committees that are developed to expand or create options for public transportation and to represent the interests of Idahoans with disabilities.
? IDVR will actively support customers in their participation in Mental Health and Drug Court in communities where this program has been implemented.
? IDVR will continue to invite community rehabilitation partners to attend relevant trainings sponsored by IDVR, including the annual in-service training when appropriate.
? IDVR will continue to extend invitations to the Tribal VR representative to attend quarterly IDVR management meeting and staff trainings.
? IDVR will work closely with the Inter-Agency Secondary Transition Working Group and other interested organizations to share information and develop cooperative strategies that address the full spectrum of issues faced by transitioning youth.
? IDVR has initiated a cooperative agreement with the Idaho Education Services for the Deaf and Blind that utilizes the skills and expertise of IESDB staff in the recruitment and placement of eligible customers who are deaf and hard of hearing.
? IDVR transition counselors will work closely with school district special education directors and staff to provide VR orientation regarding the rationale behind the selection of the vocational goal for the IPE.
? IDVR will continue to collaborate with state Mental Health officials to develop collaborative means of bridging gaps in vocationally related mental health services caused by a decrease in overall funding of the mental health programs.
? IDVR, in conjunction with the SRC, will better educate legislators regarding the activities and accomplishments of the Agency.
? IDVR will increase efforts to educate the public, other state agencies, industries, and partners regarding the return on investment inherent in the VR program.
? IDVR will develop a strategy that will best illustrate to legislators and other interested parties the efforts made by the Agency in the rehabilitation of customers in agricultural sectors.
? IDVR will provide benefit planning information and referral material to customers initiating and completing the IDVR program, specifically WIPA and Partnership Plus.
? IDVR create a Business Liaison/Relations position within the Agency to address statewide employer needs.
? IDVR will enhance the working relationship with the Idaho Division of Veteran Services and the U.S. Department of Veterans Affairs (VA) in order to better serve veterans with disabilities.
? IDVR will build a working relationship with apprenticeship and labor organizations to facilitate the employment of customers with disabilities
? IDVR, in conjunction with the SRC, will work with other interested parties and organizations to educate employers and businesses regarding disability issues in order to create greater employment opportunities.
? IDVR will participate in the Consortium for Idahoans with Disabilities (CID), a cooperative group of community agencies, and organizations concerned with issues affecting people with disabilities.
Identify what outreach procedures will be used to identify and serve individuals with disabilities who are minorities, including those with the most significant disabilities; and what outreach procedures will be used to identify and serve individuals with disabilities who have been unserved or underserved by the VR program.
Attachment 4.11(d) (1) (B): Outreach To Serve The Most Significantly Disabled Who Are Minorities or Unserved or Underserved
Strategy 1: Deaf and Hard of Hearing
The triennial needs assessment conducted in 2010 specifically identified as underserved, customers who are deaf or hard of hearing. IDVR developed a cooperative agreement to fund two full time positions to be housed within the Idaho Educational Services for the Deaf and Blind whose responsibility is to locate and refer deaf or hard of hearing transitioning students to IDVR for services. These resources will be used to increase the percent of customers participating in community based, integrated, employment.
During FFY 2010/11, IDVR, in association with the governor’s office, analyzed the feasibility of integrating the Council for the Deaf and Hard of Hearing into the Agency. The Agency advocated for this integration for the following reasons: 1. The primary mission of the Council is to provide the deaf and hard of hearing with increased access to employment opportunities, 2. Increase awareness for the needs for the deaf and hard of hearing through educational programs, 3. Encourage consultation and cooperation among departments, agencies and institutions serving the deaf, 4. Provide a network through which all state and federal programs dealing with the deaf and hard of hearing customers can be channeled, and 5. Monitor consumer protection issues that involve the deaf and hard of hearing population. This proposed integration has taken place and the Council for the Deaf and Hard of Hearing is now considered a program as defined by the State of Idaho under the Idaho Division of Vocational Rehabilitation and subject to the same Federal rules and regulations.
Strategy 2: Hispanic/Latino
The primary minority and underserved population in Idaho is the Hispanic population, many of whom enter the state on a seasonal basis to work in agriculture. IDVR will continue to outreach and serve the Hispanic and well as the migrant and seasonal worker population. This particular demographic population experiences a large number of customers with the most significant disabilities based upon the labor intensive nature of the work and other occupational hazards related to seasonal and migratory farm work as well as cultural and education barriers. IDVR will work collaboratively with the Department of Labor, the Idaho Migrant Council, the Idaho Commission of Hispanic Affairs to identify methods to better communicate the mission, goals, purpose, and programs of IDVR, and to identify processes to better facilitate referrals into IDVR programs as well as implementation and completion of programs for employment outcomes. All of these areas of need will be taken into consideration in the development of comprehensive rehabilitation plans.
Strategy 3: Black, Asian, American Indian and Alaska Native
Although Idaho historically has experienced a very low percentage of minorities within the state, the latest figures from the Idaho Department of Labor indicate that certain minority groups are expanding. The latest figures from the Idaho Department of Labor as well as the 2010 tri-annual needs assessment indicate that certain minority groups are increasing in various regions of the state. IDVR has committed to increasing the service and outreach to minority individuals to increase service capacity to the Black, Asian, and American Indian and Alaska Native populations. The Agency will work with various community organizations to help locate these individuals and coordinate efforts in order to effectively accommodate any cultural or disability issues that might create a barrier to successful employment.
Strategy 4: Collaboration with Section 121 Projects
In Idaho, there are currently four Section 121 Vocational Rehabilitation projects serving the American Indians. IDVR will work collaboratively with the Native American Tribes to identify methods to better communicate the mission, goals, purpose and programs of IDVR, and to identify processes to better facilitate referrals into IDVR programs as well as implementation and completion of programs for employment outcomes.
If applicable, identify plans for establishing, developing, or improving community rehabilitation programs within the state.
Attachment 4.11(d) (1) (C): Development and Improvement of the State Community Rehabilitation Programs (CRP’s)
In Idaho, the CRP programs function as independent vendors structured on a fee for service basis. In order to assure the highest quality service outcome to Agency clientele, each vendor must be certified by one of two National Certification entities. The first is the Commission on Accreditation of Rehabilitation Facilities (CARF). The second is the Rehabilitation Services Accreditation System (RSAS). Furthermore, the development and implementation of a CRP monitoring system will be effective in July 2012.
IDVR will engage with its’ CRP partners to expand and improve the quality of services for Agency customers through continuing in the participation of IDVR/CRP meetings. Additionally, regional IDVR management will meet quarterly with their local CRP’s. Lastly, IDVR participation in quarterly association meetings, VSI and ACCSES, will further enhance collaboration and improve understanding of the IDVR system.
IDVR will evaluate and work toward the development of an outcome based payment system of services delivery with Community Rehabilitation Programs. Through the development and implementation of a milestone payment program for CRP’s, it is anticipated that consumers will have greater employment success.
Describe strategies to improve the performance of the state with respect to the evaluation standards and performance indicators.
Attachment 4.11(d) (1) (D): Strategies to Improve Performance on the Standards and Indicators
In FFY 2011, IDVR met all standards and performance indicators. The Agency continues to closely monitor monthly performance levels to ensure that the outcomes for FFY 2012 will again reflect compliance with all indicators.
Additionally, IDVR regularly educates management and staff regarding their responsibilities towards meeting these goals. Progress is monitored regularly by the Field Services Chief. Furthermore, the following strategies will be utilized to improve the performance on the Standards and Indicators:
? Emphasize jobs with higher wages.
? Emphasize greater upfront counseling and guidance
? Emphasize functional evaluations.
? Provide one to one mentoring and team mentoring to new VR staff to increase effectiveness.
Describe strategies for assisting other components of the statewide workforce investment system in assisting individuals with disabilities.
Attachment 4.11(d) (1) (E): Strategies for Assisting Other Components of the Statewide Workforce Investment System in Assisting Individuals with Disabilities
IDVR continues to be actively involved as a Workforce Development partner in Idaho. A representative from IDVR regularly attends meetings with other Workforce Development partners to help set the agenda for the Workforce Development Council meetings to ensure relevant topics are included for discussion or vote, to share important information regarding Agency/community resources for mutual customers, and provide information to the Board on selected issues. The partners promote system integration to the maximum extent feasible through the cross training of staff and participation in a continuous improvement process designed to increase outcomes and customer satisfaction. IDVR will strive to maintain this high level of cooperation and participation.
IDVR staff continues to have a close working relationship in each of the One-Stop Centers across the state. Throughout the state, IDVR staff has a regular schedule of attendance at the One-Stop Centers or are accessible to One-Stop staff via the telephone or email. The partners share resources where possible in accordance with each Agency’s guidelines when working with common customers. IDVR will continue to maintain a close working relationship with the One-Stop Centers and partner agencies.
The IDVR Organizational Development Specialist is a member of the Ada County Employer Association (ACEA) advisory board. As a member of the board, she collaborates with the Idaho Department of Labor and area employers to determine subject matter for the year round ACEA training sessions, with a focus on HR topics.
IDVR partners annually during the month of October with IDOL, Idaho Council on Developmental Disabilities, Idaho School for the Deaf and Blind, Idaho Commission for the Blind and Visually Impaired, SILC, and local school districts to increase employer awareness regarding the hiring of individuals with disabilities. During the month of October, a Disability Mentoring day is set aside to place transitioning students with disabilities with an employer so they may job shadow in a career of their choice. This assists in raising employer awareness and increases the students understanding of the workplace.
Describe how the agency's strategies will be used to:
- achieve goals and priorities identified in Attachment 4.11(c)(1);
- support innovation and expansion activities; and
- overcome identified barriers relating to equitable access to and participation of individuals with disabilities in the state Vocational Rehabilitation Services Program and the state Supported Employment Services Program.
Attachment 4.11(d) (2) (A), (B) and (C): Extent to which these Strategies will be used to address the Goals identified in the Needs Assessment, Support the Innovation and Expansion Activities and overcome Identified Barriers
Assistive technology services and devices:
This particular strategy will be utilized to support all three goals identified in attachment 4.11(c) (1). In order to overcome identified barriers relating to equitable access to and participation of customers with disabilities, IDVR has established a collaborative relationship with the Idaho Assistive Technology Project, which assures that the latest rehabilitation technology, is available to customers throughout the state. In addition, by supporting the Reutilization Demonstration Grant, customers with the most significant disabilities will have better access to durable medical equipment that will enable them to actively participate in independent living, supported employment and other vocational activities.
Expansion and improvement of services to individuals with disabilities:
IDVR will employ every resource outlined in attachment 4.11(d) (1) (A) strategy 2 to ensure that the areas of focus outlined are achieved in order to successfully complete the three goals identified in attachment 4.11(c) (1).
Outreach to minority and other underserved/unserved populations:
The 2010 IDVR Comprehensive Needs Assessment reinforced the need for greater focus upon the service needs of these populations. By collaborating with community partners, IDVR will develop enhanced service delivery strategies that will more effectively reach the targeted, underserved, minority populations as identified in the goals established in 4.11(c) (1). Additionally, transitioning youth are a primary concern both on a state and national level. Two out of three students leave high school unprepared for college or the modern workplace. Minority and low income students are particularly at risk. This includes customers with disabilities. By partnering with other agencies through the Inter-Agency Secondary Transition Working Group and other interested organizations, the resources and expertise provided to this population are greatly increased. This will address the dropout rate and enable students to become better prepared for employment.
Community Rehabilitation Programs (CRP):
The three strategies outlined in 4.11(d) (1) (C) will ensure that the quality of the services provided by our CRP vendors across the state remains at a level required to deliver efficient and effective outcomes.
Improvement of the Federal evaluation standards and performance indicators: Through the achievement of the annual projected rehabilitation performance outcome, the Agency will ensure that the statistical numbers associated with each State Plan objective related to the three stated goals are met.
Strategies for assisting other components of the statewide workforce investment system in assisting individuals with disabilities:
Adequate funding to meet the demand for vocational services is always an issue with the Agency and will continue to be of concern as costs for services increase. The use of comparable benefits will help to supplant Agency funds that can then be used elsewhere. The 2010 Statewide Needs Assessment indicated an overall theme regarding the need for additional funds for support services for customers. The collaboration with other agencies and continued focus on WIA partners will assist in the on-going search and acquisition of comparable benefits.
This screen was last updated on Jun 25 2012 3:10PM by Jane Donnellan
Vocational Rehabilitation (VR) and Supported Employment (SE) Goals
Attachment 4.11(e) (2): Evaluation and Reports of Progress for FFY 2011
1. The following identifies all VR program goals consistent with the goals described in the FY 2011 Attachment 4.11(c) (1), including an evaluation of the extent to which the VR program goals were achieved.
Actions Taken in Support of IDVR FFY 2011 Goals and Priorities
Goal 1 Hispanic Minority Population: Comprehensive vocational rehabilitation services are readily available to the Hispanic minority population.
Objective for Goal 1:
1.1 Hispanic population: From 2000 to 2008 this population increased 51% across the state according to the Idaho Department of Labor Statistics. Persons of Hispanic or Latino origin represented 10.2% of the entire population of the state. In FFY 2009, IDVR served 1122 Hispanic or Latino people. This constituted 8% of the total population served by the agency. The objective will be to increase the percentage of Hispanic/Latinos served by 1% annually over the next three federal fiscal years (FFY 2011- 13). Baseline established by the FFY 2010 IDVR statistics.
? The Agency will implement an effective radio advertising campaign in the regions that experience a high density of this population in order to increase community awareness.
? Identify community resources available as referral sources.
? The Agency will continue to apply for available migrant and seasonal farm worker grants that will provide resources for outreach and service to this population.
? Due to the high number of Hispanics in Southwestern Idaho, a job club strategy will be implemented in order to maximize successful outcomes.
Outcomes: In FFY 2011, 1240 Hispanic/Latinos were served by IDVR. IDVR increased the percentage served by 1% from FFY2010 to FFY 2011. The baseline was established from the number served in FFY 2010 which was 1232 customers.
Various strategies have been employed to increase the number of Hispanic/Latinos served by IDVR. Strategies included radio advertising as well as staffs participation in outreach activities to increase public and customer awareness of IDVR services. Community outreach activities have included, but are not limited to: The Idaho Migrant Council, Catholic Charities, Living Independent Network Corporation (LINC), CCOA Medicare as well as agencies working through Catholic Charities.
During FFY2011, no application was made for grants which would expand outreach and service to the migrant and seasonal farm workers. There was no job club strategy targeting the Hispanic/Latino population.
GOAL2 Outreach to Targeted Populations: Comprehensive vocational rehabilitation services are readily available to non-Hispanic minority groups and the aging population.
Objectives for Goal 2:
2.1 Non-Hispanic minority groups continue to expand within the state as illustrated by the 2010 tri-annual needs assessment and general population estimates. The minority groups representing the greatest percentage of growth in residents within the state of Idaho between the time periods of 2000 to 2008 include:
? Black/African American - 115%
? Asian - 37%
? American Indian and Alaska native - 21%.
In order to meet the needs of these growing minority populations, IDVR will increase the number served by 1% per year over the next three year time frame (2011-2013). Baseline established by the FFY 2010 IDVR statistics.
? The agency will work with various community organizations to help locate these individuals.
? Coordinate efforts in order to effectively accommodate any cultural or disability issues that could constitute a barrier to the application process.
? Due to the concentration of these targeted populations in Southwestern Idaho, a job club strategy will be implemented in order to maximize successful outcomes.
Outcomes: In FFY 2011, 858 non-Hispanic minorities were served by IDVR. IDVR increased the percentage served by 7.6% from FFY 2010 to FFY 2011. The baseline was established from the number served in FFY 2010 which was 797 customers.
Various strategies were employed to increase the number of non-Hispanic minorities’ participation in the IDVR program. IDVR worked with the Department of Labor, Department of Corrections, and refugee organizations to disseminate information. Although there was no specific job club designed for the non-minority populations, a job club was facilitated throughout southwest Idaho during fiscal year 2011 that included customers from non-Hispanic minorities.
2.2 Aging population: Due to the statistical increase in the life span of Americans, older workers (age 45 and over) are choosing to extend their employment activity into the later years. With the onset of a severe and prolonged economic recession, it is increasingly more difficult for older workers with disabilities to compete in the work force. Although IDVR has historically served this population, the needs are greater at this time. It is necessary for the Agency to commit more resources and effort to the assistance of this segment of the population. Over the next three year period, IDVR will target an increase of 1% annually in the total numbers served. Baseline established by the FFY 2010 IDVR statistics.
? Collaboration with the Office on Aging to identify and recruit potential applicants who could benefit from vocational rehabilitation series.
? Due to the concentration of this targeted population in Southwestern Idaho, a job club strategy will be implemented in order to maximize successful outcomes.
Outcomes: In FFY 2011, 3590 older workers (age 45 and older) were served by IDVR. IDVR increased the percentage served by 3.8% from FFY 2010 to FFY 2011. The baseline was established from the number served in FFY 2010 which was 3460 customers.
Various strategies were employed to increase the number of older workers served in the IDVR program. IDVR worked with the Department of Labor, Department of Corrections, and through the Office on Aging to disseminate information. Throughout the state, IDVR management partners with the local area Offices on Aging to share mutual information and referrals regarding each program. Although there was no specific job club designed for the aging population, a job club was facilitated throughout southwest Idaho during fiscal year 2011 that included customers considered older workers.
Goal 3 Transitioning Students: Based on a better understanding of post-secondary training/employment options, transitioning students achieve a positive employment outcome.
Objectives for Goal 3:
3.1 IDVR and statewide educational partners will identify and promote vocational goals that reflect labor market trends within the state and correlate with the interests and aptitudes of the student. This will be documented through a description within the case file outlining the variety of training and vocational options identified and measured by an increase in the number of employment outcomes by a minimum of 2% per year. Baseline to be established in 2010.
? VR counselors will confer with school personnel, the student and, when appropriate, a parent or guardian to identify an appropriate vocational goal.
? The counselor will verify by an entry in the case file that the full spectrum of vocational possibilities has been presented to the customer during the vocational guidance and counseling process.
? The Regional Manager of Region III and Special Education staff will work together to plan and coordinate workshops for educators and vocational counselors. The curriculum will include topics designed to enhance the knowledge and understanding of issues relevant to transitioning students.
Outcomes: In FFY 2011, 635 successful rehabilitations were achieved by transitioning youth participating in IDVR. The percentage decreased by .8% from FFY 2010 to FFY 2011. The baseline was established from the number of transitioning youth with employment outcomes for FFY 2010 which was 640 successful rehabilitations. Due to the economic downturn, there was a continued pressure on entry level positions as well as an increase in post secondary training attributing to the decline in successful outcomes.
Statewide, IDVR partners with schools through School-Work transition projects as well as with schools not involved in formal agreements. Furthermore, in various parts of the state Community Transition Teams provide valuable resources and support for students and parents or guardians. IDVR participates on these teams. Lastly, VRC’s throughout the state provide information as well as participate in presentations to educate school personnel, the student and, when appropriate, a parent or guardian in the full spectrum of IDVR.
Specifically in Region 3, Treasure Valley Special Programs region, involvement in the both the Youth Adult Transition Fair (YATF) and Tools for Life Conference occurred during FFY 2011. Additionally, attendance and participation at career fairs through the College of Western Idaho and the Idaho Center occurred during FFY 2011. Furthermore, region 3 staff were involved in Mentoring Day, Career Day, transition fairs, schools parent night, parent/teacher conferences and the Empowerment conference. The SWT VRCs, met with special education teachers to discuss IDVR process as well as ways to better obtain an increase in referrals and improve working relationships. All SWT VRCs presented services to their schools and special education teachers as well as other referral sources, both formally and informally in the schools. Discussions with the Idaho Assistive Technology Project IATP staff occurred regarding training for how AT could assist the SWT VRC’s customers.
3.2 Through closer collaboration with Idaho school districts, students with disabilities participating in charter school programs, as well as those participating in on-line schooling and virtual/internet high schools will be more effectively identified and served. In addition, IDVR will target the 504 transitional populations, both inside and outside the consortium projects. A baseline will be established in FFY 2011 and the number served will be increased by 1% each subsequent year.
? VR counselors will work closely with their special education partners to identify eligible students enrolled in participating charter schools and on-line virtual/internet high schools who otherwise may not have knowledge and awareness of VR transition services.
Outcomes: A percentage baseline is not available due to current data availability in IDVR’s case management system.
Statewide, IDVR partners with schools through School-Work transition projects as well as with schools not involved in formal agreements. VRC’s throughout the state provide information as well as participate in presentations to educate school personnel, the student and, when appropriate, a parent or guardian in the full spectrum of IDVR. Outreach efforts have been made throughout the state to educate school personnel to identify 504 students appropriate for IDVR services. VRC’s have made efforts to increase their communication and access to school counselors, Targeted Service Coordinators as well as special educators to enhance their knowledge and awareness of IDVR transition services specifically for 504 students. In addition, staff participates in presentations to charter and other alternative schools to provide knowledge and awareness of VR transition services. A number of charter and alternative schools participate within some of the School-Work transition projects throughout the state.
Goal 4 Deaf and Hard of Hearing: A broad spectrum of meaningful vocational services is available to this historically underserved population.
Objectives for Goal 4:
4.1 During FFY 2010, a greater emphasis was focused upon on this population by the creation of a full time specialized counselor position serving four regions in the Treasure Valley. It is anticipated the counselor will have a full time caseload by the end of FFY2011. The impact of this additional position will be measured by an increase of 1% per year in the number of deaf or hard of hearing customers served statewide over the next two year time frame. Baseline established by IDVR 2009 data.
? The VR counselor located in the Treasure Valley is responsible for serving this population exclusively.
? This counselor will network with community organizations including schools in which the deaf population is served.
? This counselor will cultivate referral sources across the state and will collaborate with other counselors who provide services to this particular population.
Outcomes: In FFY 2011, 809 individuals who were deaf and hard of hearing were served by IDVR. IDVR increased the percentage served by 5.7% from FFY 2010 to FFY 2011. The baseline was established from the number served in FFY 2009 which was 709 individuals.
Since FFY 2010, a full time specialized counselor position serving the regions in the Treasure Valley was established. Outreach for the purposes of increasing customer participation of the deaf and hard of hearing in the VR program occurred during this time. A referral stream, partnerships with agencies, both specializing in D&HH services and general employment assistance services, as well as access, knowledge and awareness of VR services for the Deaf and Hard of Hearing was provided by the VRC in the Treasure Valley.
This specialized counselor established relationships with State Coordinator for the Deaf (SCD) nationwide via conferences and a List Serve. Through joint partnerships, sharing of ideas, brainstorming problems/challenges, as well as the sharing of new information/technology for the deaf and hard of hearing population was addressed.
Collaborative partnerships with the Idaho School for the Deaf and Blind (ISDB), the Idaho Educational Services for the Deaf and Blind (IESDB), Council for the Deaf and Hard of Hearing, Deaf Center of Idaho enhanced the knowledge and awareness of IDVR services. Participation in deaf community activities such as Deaf Coffee Chat and Deaf Professionals social gatherings further educated the deaf and hard of hearing population to the benefits of IDVR. Lastly, the strengthening of existing vendor relationships for services for the Deaf and Hard of Hearing to include, Project Endevor, Strada Services, Beyond Hearing Aids, Caption First, National Clearing House, Harris Communications, and Purple allowed for greater awareness of services and consequently attributed to the increase of those served.
4.2 During FFY 2009, a cooperative agreement was established between IDVR and the Idaho Educational Services for the Deaf and Blind (IESDB). IDVR agreed to fund two full time IESDB employees whose responsibility is to locate and refer deaf or hard of hearing transitioning students to IDVR for services. IESDB specialists will work in conjunction with IDVR to support the development of appropriate IPE strategies. The success of this collaborative effort will be measured by a 4% increase in the number of referrals from IESDB to IDVR during the next three year time frame. (FFY2011-2013) Additionally, the number of rehabilitations for this population will increase 6% between FFY2011 and the completion of FFY 2013. Baseline established by IDVR FFY 2010 data.
? These two specialists will refer deaf/hard of hearing students to VR counselors statewide for application and eligibility determination.
? The IESDB specialists will utilize contact funding to provide additional support services to eligible students.
? The IESDB specialists will utilize their networking skills and experience to improve access to comparable community benefits.
? The IESDB specialists will also actively participate in the placement and follow along process.
Outcomes: Currently, there is no data available for FFY 2011 on the success of the collaborative effort of referrals from IESDB to IDVR.
In FFY 2011, 222 successful rehabilitations were achieved by individuals who were deaf and hard of hearing participating in IDVR. The percentage increased by 6.2% from FFY 2010 to FFY 2011. The baseline was established from the number of customers who were deaf and hard of hearing with employment outcomes for FFY 2010 which was 209 successful rehabilitations.
Through the utilization of the IESDB specialist as well as the overall outreach efforts to the deaf and hard of hearing community by IDVR VRC’s throughout the state the above goal has been met.
4.3 Within the timeframe of the 2011-2013 State Plan, IDVR will collaborate with the Idaho State Department of Financial Management to determine the feasibility of a reorganization of the Council for the Deaf and Hard of Hearing (CDHH) and subsequent integration of that council into IDVR. The purpose of this integration will be to enhance the statewide effectiveness of vocational services to this population. The council has historically functioned as the primary advocacy group for the interests of the deaf and hard of hearing population. In its role as a service unit within the agency, the primary duty of CDHH will be to collaborate with field staff to increase access to employment, education and social-interaction opportunities for eligible deaf and hard of hearing individuals. Additionally, CDHH will provide the following:
1. A network through which all state and federal programs dealing with the deaf and hard of hearing can be channeled,
2. Encourage consultation and cooperation among departments, agencies and institutions serving the deaf and hard of hearing,
3. Determine the need for further services and make appropriate recommendations to agency staff as well as government officials to ensure that the needs of deaf and hard of hearing are best served,
4. To monitor consumer protection issues that involve the deaf and hard of hearing within the state,
5. Submit periodic reports to the governor, the legislature and departments of state government regarding the manner in which federal and state programs, rules and regulations, and legislation affect persons with hearing impairments.
? All pertinent state and federal entities will explore the applicable laws and regulations.
? Should feasibility be determined, a plan will be developed to consolidate the Council for the Deaf and Hard of Hearing into the IDVR structure.
Outcomes: The Council for the Deaf and Hard of Hearing was established in 1991 as an independent agency housed in the Department of Health and Welfare. Until SFY 2011 the Council was funded through general funds. The Department of Health and Welfare did not charge the Council for rent or other operating expenses such as phone and motor pool. The Council has a very small budget and when the holdbacks and budget cuts were implemented during the last Fiscal years, the Council was affected to the point of closure of the Agency.
During SFY 2012, it was determined that the Council for the Deaf and Hard of Hearing be transferred to the Department of Vocational Rehabilitation, thus utilizing matching federal funds through the Rehabilitation Services Agency. The Council through Vocational Rehabilitation funding was to be funded fully from a combination of state general funds and federal matching funds. However, it was determined that the Council activities did not constitute funding from the national Rehabilitation Services Agency. As a result, the Council was ineligible for federal funding for SFY 2012. During the legislative session, along with Vocational Rehabilitation, the Council requested supplemental appropriations from the legislature to fully fund the Council through state general funds for the remainder of SFY 2012. This funding was a combination of receiving funds from Vocational Rehabilitation, the renal failure program and state general funds.
For SFY2013, the legislature voted a budget for CDHH from only state general funds to be appropriated to the Council with an increase in funding to meet the needs of the Council’s mission.
The Council has been working diligently with the Department of Vocational Rehabilitation and the Division of Financial Management to secure appropriate funding for the Council for future years.
Identify all supported employment program goals described in Attachment 4.11(c) (4), including an evaluation of the extent to which the supported employment program goals were achieved.
IDVR uses funds received annually under Section 622 of the Act for the provision of Supported Employment (SE) services for eligible customers with the most significant disabilities who require supported employment to become employed and who have selected SE as the appropriate employment strategy following a comprehensive assessment of rehabilitation career job needs. Customers receiving services under this funding are experiencing multiple issues that may include extended learning requirements, inappropriate job behavior, difficulties in interaction with the supervisor, coping with changes on the job such as job tasks, coworkers, supervisors as well as transportation issues.
Supported Employment services include situational assessment, job placement and job coaching, placement and follow-along, as well as transportation and other supportive services when justified.
The priorities for the strategy for FFY 2011-13 as described in Attachment 4.11(c) (4), including an evaluation of the extent to which the supported employment program goals were achieved are as follows:
1. A continued emphasis on community based integrated employment rather than sheltered employment (work services).
The Extended Employment Services (EES) program closely monitors the balance between work services programs and community supported employment services. IDVR’s current EES support rate is 49/51% in favor of CSE supports. IDVR’s objective is to maintain this percentage as a minimum and increase the overall customers receiving CSE supports if possible.
2. Pursuit of increased long-term state funding for supported employment.
EES and IDVR have pursued an aggressive course towards increasing much needed funding for community supported employment programs.
3. Continued efforts towards a reduction of the waiting list for funding of long-term supported employment services.
EES has purposefully pursued actions to reduce the statewide waiting list for EES services during FFY 2011. By working closely with community partners to streamline funding processes, ensure that customers are receiving the proper amount of support and reducing support as appropriate over time, IDVR has been able to maximize funding and serve a greater number of customers.
4. Investigation into the possibility of being approved as a Medicaid service provider for the purpose of procuring additional vocational funding.
This strategy was not pursued during the stated period.
FFY 2011-13 Supported Employment goals include the following:
1. The number of customers leaving the waiting list and entering community based integrated employment will be equal to or greater than the previous year’s total.
The EES program has undertaken efforts to maximize existing funding while pursuing increased funding to reduce the number of customers currently awaiting services. Additionally, there has been an increased focus on moving customers from facility based services into community employment whenever possible. In 2010, 577 customers were in CSE at the end of the fiscal year and 329 on the waiting list. In 2011, 563 customers were in CSE and 340 on the waiting list at the end of the fiscal year. There are numerous reasons for the changes in customers both in CSE as well as the waiting list. A reduction in available funding between SFY 2010 and SFY 2011, individuals moving on and off the waiting list into job site development and ideally into CSE, job site development failure all return customers to the wait list. Furthermore, IDVR has been more aggressive in managing the EES program. Customers are becoming more aware of EES and therefore are signing up for services. A reduction in HCBS waiver funding as well as the economy has added to the variability in the wait list. There is no direct linear connection between wait list and employment numbers over a period of years due to the number of intangibles.
2. Increase funds available for long term supported employment services by 1% utilizing a variety of creative methods including identification of natural supports. The Extended Employment Service Program for long term maintenance for the SE program received a legislative funding cut of approximately 5.4% between SFY 2011 and SFY 2012. IDVR makes all attempts to consider all alternative means to support a customer requiring long term support to include the development of natural supports.
3. Number of Supported Employment outcomes will be equal to previous year’s total.
This goal was not achieved in FFY 2011. The number of successful supported employment outcomes was 69 compared to 85 in FFY 2010. The economy coupled with changes in HCBS Waiver funding and the EES programs have been contributing factors to the lower outcome in FFY 2011.
Attachment 4.11(e) (2) (D):
The following is the performance of the VR program on the standards and indicator for FY 2011.
Evaluation Standard 1: Employment Outcomes
Performance Indicator 1.1:
The Number of Individuals Achieving Employment Outcomes During the Current Performance Period Compared to the Number from the Previous Performance Period.
FFY 2011: 2083 Rehabilitations - Indicator Passed
Performance Indicator 1.2:
The Percentage of Individuals Receiving Services Under an Individualized Plan for Employment Who Achieve Employment Outcomes.
Federal Minimum: 55.8%
FFY 2011: 59.8% - Indicator Passed
Performance Indicator 1.3:
Competitive Employment Outcomes as a Percentage of all Employment Outcomes.
Federal Minimum: 72.6%
FFY 2011: 99.7% - Indicator Passed
Performance Indicator 1.4:
Competitive Employment Outcomes for Individuals with Significant Disabilities as a Percentage of all Individuals with Competitive Employment Outcomes.
Federal Minimum: 62.4%
FFY 2011: 99.7% - Indicator Passed
Performance Indicator 1.5:
The Ratio of the Average VR Hourly Wage to the Average State Hourly Wage.
Federal Minimum: .52 ratio
FFY 2010: .64 - Indicator Passed
Performance Indicator 1.6:
The Percentage of Individuals Achieving Competitive Employment Outcomes Who Report Their Own Income as the Primary Source of Support at Application Compared to at Closure.
Federal Minimum: At least 53.0 (math difference)
FFY 2011: 75.1 - Indicator Passed
Evaluation Standard 2: Equal Access to Services
Performance Indicator 2.1:
Access to Services for Minorities as Measured by the Ratio of the Minority Service Rate to the Non-Minority Service Rate.
Federal Minimum: .80 ratio
FFY 2011: .963 - Indicator Passed
Attachment 4.11(e) (2) (E): Utilization of the Funds Reserved for the Innovation and Expansion Activities in FFY 2011
IDVR provided funding support for the State Rehabilitation Council expenditures including travel, lodging, advertising for town meetings, supplies, meeting room rentals, interpreters when necessary, facilitation services, and costs related to consumer satisfaction/outreach surveys.
Funding support for the State Independent Living Council (SILC) was allocated out of Innovation and Expansion funding. Title 1 funds were used to support SILC expenses at their quarterly business meeting on Jan 25 & 26, 2011.
This screen was last updated on Jul 31 2012 12:09PM by Jane Donnellan
Attachment 6.3 Quality, Scope, and Extent of Supported Employment Services
The Idaho Division of Vocational Rehabilitation (IDVR) provides the full scope of Community Supported Employment Services (CSE) to those Vocational Rehabilitation (VR) eligible customers with the most significant disabilities, who require extended services to maintain employment, and have at least a reasonable expectation that a source of extended services (long-term support) will be available at the time of transition. CSE includes, if necessary, situational assessments through Trial Work Experiences (TWE), or other diagnostic strategies, to assess the customer’s interests and abilities.
Once an appropriate Community Supported Employment position is identified for an individual, IDVR provides supported employment job coaching services for a period of up to 18 months. The services can be extended beyond 18 months, when appropriate, upon agreement of the customer and the counselor.
Community Supported Employment Services provided to individuals are coordinated through an Individualized Plan for Employment (IPE) that includes a description of the services needed, the identification of the state, federal, or private programs that will provide the continuing support; and the basis for concluding that continuing support is available.
Community Supported Employment Services include the following:
1. If necessary, a supplemental evaluation to the evaluation of the rehabilitation potential provided under 34 CFR, Part 361.
2. Job development and placement into competitive, community integrated employment. Traditional time-limited services needed to include job coaching and communication with the employers, to support the training in employment.
3. Any other service that would be identified as requisite to the targeted supported employment outcome.
Each customer’s IPE describes the timing of the transition into extended services, which is to be provided by the long-term support provider following the termination of time-limited services by IDVR.
All Community Supported Employment Services are provided by qualified Community Rehabilitation Programs (CRPs) who have demonstrated the capacity to provide the service and are accredited by either the Commission on Accreditation of Rehabilitation Facilities (CARF) or Rehabilitation Services Accreditation Systems (RSAS) accredited. Community Supported Employment Services are purchased through Title VI-B and Title 110 funds.
Current Idaho Division of Vocational Rehabilitation (IDVR) policy and the Federal regulations require a third party commitment in writing, to designate the long-term support provider. Since 07/01/2004, the Extended Employment Services (EES) Program under the IDVR is the main provider of long-term support, although those customers who qualify for the DD waiver can use Medicaid funds. A CSE participant may only be transitioned to long-term support based on an assessment of rehabilitation goal achievement and job stability. Periodic monitoring occurs to ensure that each customer receiving Community Supported Employment Services is making satisfactory progress.
The Extended Employment Service Program for long term maintenance for the SE program received a legislative funding cut of approximately 5.4% between SFY 2011 and SFY 2012. Due to agency process changes, there was approximately an additional 11% reduction to cover indirect cost rates creating an overall 16.4% reduction in available T&B funds at the beginning of SFY 2012. IDVR requested an on-going supplemental allocation from the 2012 Idaho legislative session of approximately $367,000 to offset the indirect program costs. This request was approved and the funding reinstated into the program in March of 2012.
This screen was last updated on Jun 25 2012 3:11PM by Jane Donnellan
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