ED/OSERS/RSA
Rehabilitation Services Administration
U.S. Department of Education

State Plan for the State Vocational Rehabilitation Services Program and
State Plan Supplement for the State Supported Employment Services Program
Guam Division of Vocational Rehabilitation State Plan for Fiscal Year 2012 (submitted FY 2011)

1.1 The Dept of Integrated Svcs for Individuals w/Disabilities/Div of Vocational Rehabilitation is authorized to submit this State Plan under Title I of the Rehabilitation Act of 1973, as amended [1] and its supplement under Title VI, Part B, of the Rehabilitation Act [2].

1.2 As a condition for the receipt of federal funds under Title I, Part B, of the Rehabilitation Act for the provision of vocational rehabilitation services, the Dept of Integrated Svcs for Individuals w/Disabilities/Div of Vocational Rehabilitation [3] agrees to operate and administer the State Vocational Rehabilitation Services Program in accordance with the provisions of this State Plan [4], the Rehabilitation Act, and all applicable regulations [5], policies and procedures established by the secretary. Funds made available under Section 111 of the Rehabilitation Act are used solely for the provision of vocational rehabilitation services under Title I of the Rehabilitation Act and the administration of the State Plan for the vocational rehabilitation services program.

1.3 As a condition for the receipt of federal funds under Title VI, Part B, of the Rehabilitation Act for supported employment services, the designated state agency agrees to operate and administer the State Supported Employment Services Program in accordance with the provisions of the supplement to this State Plan [6], the Rehabilitation Act and all applicable regulations [7], policies and procedures established by the secretary. Funds made available under Title VI, Part B, are used solely for the provision of supported employment services and the administration of the supplement to the Title I State Plan.
Yes

1.4 The designated state agency and/or the designated state unit has the authority under state law to perform the functions of the state regarding this State Plan and its supplement.
Yes

1.5 The state legally may carry out each provision of the State Plan and its supplement.
Yes

1.6 All provisions of the State Plan and its supplement are consistent with state law.
Yes

1.7 The (enter title of state officer below)
Yes

Director of DISID and the VR Administrator

... has the authority under state law to receive, hold and disburse federal funds made available under this State Plan and its supplement.

1.8 The (enter title of state officer below)...
Yes

Director of DISID and the VR Administrator

... has the authority to submit this State Plan for vocational rehabilitation services and the State Plan supplement for supported employment services.

1.9 The agency that submits this State Plan and its supplement has adopted or otherwise formally approved the plan and its supplement.
Yes

State Plan Certified By

As the authorized signatory identified above, I hereby certify that I will sign, date and retain in the files of the designated state agency/designated state unit Section 1 of the Preprint, and separate Certification of Lobbying forms (Form ED-80-0013; available at http://www.ed.gov/fund/grant/apply/appforms/ed80-013.pdf) for both the vocational rehabilitation and supported employment programs.

Signed?
Yes

Name of Signatory
Benito (Ben) S. Servino and Albert T. San Agustin

Title of Signatory
DISID Director and VR Administrator

Date Signed (mm/dd/yyyy)
07/01/2011

Assurances Certified By

At the request of RSA, the designated state agency and/or the designated state unit provide the following assurance(s), in addition to those contained within Section 2 through 8 below, in connection with the approval of the State Plan for FY 2012
Yes

Comments:

Guam DVR, the SRC and the Interwork Institute at San Diego State University (SDSU) jointly conducted a comprehensive statewide needs assessment in May 2011. SDSU submitted a draft report to DVR and the SRC June 22, 2011. DVR has since requested the draft be reissued as a final report. DVR ensures that it will report the results in the FY 2013 State Plan submission.

Furthermore, DVR commits to report on a quarterly basis progress made toward fulfillment of the outstanding assurance from the FY 2011 State Plan, namely the establishment of an SRC that meets the criteria set forth in Section 105 of the act, as required in Section 101(a)(21)(ii), so that DVR can work with the SRC to fulfill the responsibilities listed in Section 101(a)(21)(ii) by September 30, 2011. Any outstanding assurances from FY 2011 will be completed by September 30, 2012.

Signed?
Yes

Name of Signatory
Benito (Ben) S. Servino and Albert T. San Agustin

Title of Signatory
DISID Director and VR Administrator

Date Signed (mm/dd/yyyy)
07/27/2011

* The signatory of the assurance with the authority to execute and submit the State Plan will maintain a signed copy of the assurance(s) with the signed State Plan.

Section 1 Footnotes

[1] Public Law 93 112, as amended by Public Laws 93 516, 95 602, 98 221, 99 506, 100-630, 102-569, 103-073, and 105-220.

[2] Unless otherwise stated, "Rehabilitation Act" means the Rehabilitation Act of 1973, as amended.

[3] All references in this plan to "designated state agency" or to "the state agency" relate to the agency identified in this paragraph.

[4] No funds under Title I of the Rehabilitation Act may be awarded without an approved State Plan in accordance with Section 101(a) of the Rehabilitation Act and 34 CFR part 361.

[5] Applicable regulations include the Education Department General Administrative Regulations (EDGAR) in 34 CFR Parts 74, 76, 77, 79, 80, 81, 82, 85 and 86 and the State Vocational Rehabilitation Services Program regulations in 34 CFR Part 361.

[6] No funds under Title VI, Part B, of the Rehabilitation Act may be awarded without an approved supplement to the Title I State Plan in accordance with Section 625(a) of the Rehabilitation Act.

[7] Applicable regulations include the EDGAR citations in footnote 5, 34 CFR Part 361, and 34 CFR Part 363.

2.1 Public participation requirements. (Section 101(a)(16)(A) of the Rehabilitation Act; 34 CFR 361.10(d), .20(a), (b), (d); and 363.11(g)(9))

(a) Conduct of public meetings.

The designated state agency, prior to the adoption of any substantive policies or procedures governing the provision of vocational rehabilitation services under the State Plan and supported employment services under the supplement to the State Plan, including making any substantive amendments to the policies and procedures, conducts public meetings throughout the state to provide the public, including individuals with disabilities, an opportunity to comment on the policies or procedures.

(b) Notice requirements.

The designated state agency, prior to conducting the public meetings, provides appropriate and sufficient notice throughout the state of the meetings in accordance with state law governing public meetings or, in the absence of state law governing public meetings, procedures developed by the state agency in consultation with the State Rehabilitation Council, if the agency has a council.

(c) Special consultation requirements.

The state agency actively consults with the director of the Client Assistance Program, the State Rehabilitation Council, if the agency has a council and, as appropriate, Indian tribes, tribal organizations and native Hawaiian organizations on its policies and procedures governing the provision of vocational rehabilitation services under the State Plan and supported employment services under the supplement to the State Plan.

3.1 Submission and revisions of the State Plan and its supplement. (Sections 101(a)(1), (23) and 625(a)(1) of the Rehabilitation Act; Section 501 of the Workforce Investment Act; 34 CFR 76.140; 361.10(e), (f), and (g); and 363.10)

(a) The state submits to the commissioner of the Rehabilitation Services Administration the State Plan and its supplement on the same date that the state submits either a State Plan under Section 112 of the Workforce Investment Act of 1998 or a state unified plan under Section 501 of that Rehabilitation Act.

(b) The state submits only those policies, procedures or descriptions required under this State Plan and its supplement that have not been previously submitted to and approved by the commissioner.

(c) The state submits to the commissioner, at such time and in such manner as the commissioner determines to be appropriate, reports containing annual updates of the information relating to the:

  1. comprehensive system of personnel development;
  2. assessments, estimates, goals and priorities, and reports of progress;
  3. innovation and expansion activities; and
  4. other updates of information required under Title I, Part B, or Title VI, Part B, of the Rehabilitation Act that are requested by the commissioner.

(d) The State Plan and its supplement are in effect subject to the submission of modifications the state determines to be necessary or the commissioner requires based on a change in state policy, a change in federal law, including regulations, an interpretation of the Rehabilitation Act by a federal court or the highest court of the state, or a finding by the commissioner of state noncompliance with the requirements of the Rehabilitation Act, 34 CFR 361 or 34 CFR 363.

3.2 Supported Employment State Plan supplement. (Sections 101(a)(22) and 625(a) of the Rehabilitation Act; 34 CFR 361.34 and 363.10)

(a) The state has an acceptable plan for carrying out Part B, of Title VI of the Rehabilitation Act that provides for the use of funds under that part to supplement funds made available under Part B, of Title I of the Rehabilitation Act for the cost of services leading to supported employment.

(b) The Supported Employment State Plan, including any needed annual revisions, is submitted as a supplement to the State Plan.

4.1 Designated state agency and designated state unit. (Section 101(a)(2) of the Rehabilitation Act; 34 CFR 361.13(a) and (b))

(a) Designated state agency.

  1. There is a state agency designated as the sole state agency to administer the State Plan or to supervise its administration in a political subdivision of the state by a sole local agency.

  1. The designated state agency is a state agency that is not primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities and includes a vocational rehabilitation unit as provided in paragraph (b) of this section (Option B was selected/Option A was not selected)

  1. In American Samoa, the designated state agency is the governor.

(b) Designated state unit.

  1. If the designated state agency is not primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities, in accordance with subparagraph 4.1(a)(2)(B) of this section, the state agency includes a vocational rehabilitation bureau, division or unit that:

  1. is primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities and is responsible for the administration of the designated state agency's vocational rehabilitation program under the State Plan;
  2. has a full-time director;
  3. has a staff, at least 90 percent of whom are employed full-time on the rehabilitation work of the organizational unit; and
  4. is located at an organizational level and has an organizational status within the designated state agency comparable to that of other major organizational units of the designated state agency.

  1. The name of the designated state vocational rehabilitation unit is
The Division of Vocational Rehabilitation

4.2 State independent commission or State Rehabilitation Council. (Sections 101(a)(21) and 105 of the Rehabilitation Act; 34 CFR 361.16 and .17)

The State Plan must contain one of the following assurances.

(a) The designated state agency is an independent state commission that

  1. is responsible under state law for operating or overseeing the operation of the vocational rehabilitation program in the state and is primarily concerned with the vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities in accordance with subparagraph 4.1(a)(2)(A) of this section.
  1. is consumer controlled by persons who:
    1. are individuals with physical or mental impairments that substantially limit major life activities; and
    2. represent individuals with a broad range of disabilities, unless the designated state unit under the direction of the commission is the state agency for individuals who are blind;
  1. includes family members, advocates or other representatives of individuals with mental impairments; and
  1. undertakes the functions set forth in Section 105(c)(4) of the Rehabilitation Act and 34 CFR 361.17(h)(4).

(b) The state has established a State Rehabilitation Council that meets the criteria set forth in Section 105 of the Rehabilitation Act, 34 CFR 361.17

(c) If the designated state unit has a State Rehabilitation Council, Attachment 4.2(c) provides a summary of the input provided by the council consistent with the provisions identified in subparagraph (b)(3) of this section; the response of the designated state unit to the input and recommendations; and, explanations for the rejection of any input or any recommendation.

(Option B was selected)

4.3 Consultations regarding the administration of the State Plan. (Section 101(a)(16)(B) of the Rehabilitation Act; 34 CFR 361.21)

The designated state agency takes into account, in connection with matters of general policy arising in the administration of the plan and its supplement, the views of:

(a) individuals and groups of individuals who are recipients of vocational rehabilitation services or, as appropriate, the individuals' representatives;
(b) personnel working in programs that provide vocational rehabilitation services to individuals with disabilities;
(c) providers of vocational rehabilitation services to individuals with disabilities;
(d) the director of the Client Assistance Program; and
(e) the State Rehabilitation Council, if the state has a council.

4.4 Nonfederal share. (Sections 7(14) and 101(a)(3) of the Rehabilitation Act; 34 CFR 80.24 and 361.60)

The nonfederal share of the cost of carrying out this State Plan is 21.3 percent and is provided through the financial participation by the state or, if the state elects, by the state and local agencies.

4.5 Local administration. (Sections 7(24) and 101(a)(2)(A) of the Rehabilitation Act; 34 CFR 361.5(b)(47) and .15)

The State Plan provides for the administration of the plan by a local agency. No

If "Yes", the designated state agency:

(a) ensures that each local agency is under the supervision of the designated state unit with the sole local agency, as that term is defined in Section 7(24) of the Rehabilitation Act and 34 CFR 361.5(b)(47), responsible for the administration of the vocational rehabilitation program within the political subdivision that it serves; and
(b) develops methods that each local agency will use to administer the vocational rehabilitation program in accordance with the State Plan.

4.6 Shared funding and administration of joint programs. (Section 101(a)(2)(A)(ii) of the Rehabilitation Act; 34 CFR 361.27)

The State Plan provides for the state agency to share funding and administrative responsibility with another state agency or local public agency to carry out a joint program to provide services to individuals with disabilities. No

If "Yes", the designated state agency submits to the commissioner for approval a plan that describes its shared funding and administrative arrangement. The plan must include:

(a) a description of the nature and scope of the joint program;
(b) the services to be provided under the joint program;
(c) the respective roles of each participating agency in the administration and provision of services; and
(d) the share of the costs to be assumed by each agency.

4.7 Statewideness and waivers of statewideness. (Section 101(a)(4) of the Rehabilitation Act; 34 CFR 361.25, .26, and .60(b)(3)(i) and (ii))

X This agency is requesting a waiver of statewideness.

(a) Services provided under the State Plan are available in all political subdivisions of the state.
(b) The state unit may provide services in one or more political subdivisions of the state that increase services or expand the scope of services that are available statewide under this State Plan if the:

  1. nonfederal share of the cost of these services is met from funds provided by a local public agency, including funds contributed to a local public agency by a private agency, organization or individual;

  1. services are likely to promote the vocational rehabilitation of substantially larger numbers of individuals with disabilities or of individuals with disabilities with particular types of impairments; and

  1. state, for purposes other than the establishment of a community rehabilitation program or the construction of a particular facility for community rehabilitation program purposes, requests in Attachment 4.7(b)(3) a waiver of the statewideness requirement in accordance with the following requirements:

  1. identification of the types of services to be provided;

  1. written assurance from the local public agency that it will make available to the state unit the nonfederal share of funds;

  1. written assurance that state unit approval will be obtained for each proposed service before it is put into effect; and

  1. written assurance that all other State Plan requirements, including a state's order of selection, will apply to all services approved under the waiver.

(c) Contributions, consistent with the requirements of 34 CFR 361.60(b)(3)(ii), by private entities of earmarked funds for particular geographic areas within the state may be used as part of the nonfederal share without the state requesting a waiver of the statewideness requirement provided that the state notifies the commissioner that it cannot provide the full nonfederal share without using the earmarked funds.

4.8 Cooperation, collaboration and coordination. (Sections 101(a)(11), (24)(B), and 625(b)(4) and (5) of the Rehabilitation Act; 34 CFR 361.22, .23, .24, and .31, and 363.11(e))

(a) Cooperative agreements with other components of statewide work force investment system.

The designated state agency or the designated state unit has cooperative agreements with other entities that are components of the statewide work force investment system and replicates those agreements at the local level between individual offices of the designated state unit and local entities carrying out the One-Stop service delivery system or other activities through the statewide work force investment system.

(b) Cooperation and coordination with other agencies and entities.

Attachment 4.8(b) (1)-(4) describes the designated state agency's:

  1. cooperation with and use of the services and facilities of the federal, state, and local agencies and programs, including programs carried out by the undersecretary for Rural Development of the United States Department of Agriculture and state use contracting programs, to the extent that those agencies and programs are not carrying out activities through the statewide work force investment system;

  1. coordination, in accordance with the requirements of paragraph 4.8(c) of this section, with education officials to facilitate the transition of students with disabilities from school to the receipt of vocational rehabilitation services;

  1. establishment of cooperative agreements with private nonprofit vocational rehabilitation service providers, in accordance with the requirements of paragraph 5.10(b) of the State Plan; and,

  1. efforts to identify and make arrangements, including entering into cooperative agreements, with other state agencies and entities with respect to the provision of supported employment and extended services for individuals with the most significant disabilities, in accordance with the requirements of subsection 6.5 of the supplement to this State Plan.

(c) Coordination with education officials.

  1. Attachment 4.8(b)(2) describes the plans, policies and procedures for coordination between the designated state agency and education officials responsible for the public education of students with disabilities that are designed to facilitate the transition of the students who are individuals with disabilities from the receipt of educational services in school to the receipt of vocational rehabilitation services under the responsibility of the designated state agency.

  1. The State Plan description must:

  1. provide for the development and approval of an individualized plan for employment in accordance with 34 CFR 361.45 as early as possible during the transition planning process but, at the latest, before each student determined to be eligible for vocational rehabilitation services leaves the school setting or if the designated state unit is operating on an order of selection before each eligible student able to be served under the order leaves the school setting; and

  1. include information on a formal interagency agreement with the state educational agency that, at a minimum, provides for:

  1. consultation and technical assistance to assist educational agencies in planning for the transition of students with disabilities from school to postschool activities, including vocational rehabilitation services;

  1. transition planning by personnel of the designated state agency and the educational agency for students with disabilities that facilitates the development and completion of their individualized education programs under Section 614(d) of the Individuals with Disabilities Education Act;

  1. roles and responsibilities, including financial responsibilities, of each agency, including provisions for determining state lead agencies and qualified personnel responsible for transition services; and

  1. procedures for outreach to students with disabilities as early as possible during the transition planning process and identification of students with disabilities who need transition services.

(d) Coordination with statewide independent living council and independent living centers.

The designated state unit, the Statewide Independent Living Council established under Section 705 of the Rehabilitation Act and 34 CFR 364, and the independent living centers described in Part C of Title VII of the Rehabilitation Act and 34 CFR 366 have developed working relationships and coordinate their activities.

(e) Cooperative agreement with recipients of grants for services to American Indians.

  1. There is in the state a recipient(s) of a grant under Part C of Title I of the Rehabilitation Act for the provision of vocational rehabilitation services for American Indians who are individuals with disabilities residing on or near federal and state reservations. No

  1. If "Yes", the designated state agency has entered into a formal cooperative agreement that meets the following requirements with each grant recipient in the state that receives funds under Part C of Title I of the Rehabilitation Act:

  1. strategies for interagency referral and information sharing that will assist in eligibility determinations and the development of individualized plans for employment;

  1. procedures for ensuring that American Indians who are individuals with disabilities and are living near a reservation or tribal service area are provided vocational rehabilitation services; and

  1. provisions for sharing resources in cooperative studies and assessments, joint training activities, and other collaborative activities designed to improve the provision of services to American Indians who are individuals with disabilities.

4.9 Methods of administration. (Section 101(a)(6) of the Rehabilitation Act; 34 CFR 361.12, .19 and .51(a) and (b))

(a) In general.

The state agency employs methods of administration, including procedures to ensure accurate data collection and financial accountability, found by the commissioner to be necessary for the proper and efficient administration of the plan and for carrying out all the functions for which the state is responsible under the plan and 34 CFR 361.

(b) Employment of individuals with disabilities.

The designated state agency and entities carrying out community rehabilitation programs in the state, who are in receipt of assistance under Part B, of Title I of the Rehabilitation Act and this State Plan, take affirmative action to employ and advance in employment qualified individuals with disabilities covered under and on the same terms and conditions as set forth in Section 503 of the Rehabilitation Act.

(c) Facilities.

Any facility used in connection with the delivery of services assisted under this State Plan meets program accessibility requirements consistent with the provisions, as applicable, of the Architectural Barriers Rehabilitation Act of 1968, Section 504 of the Rehabilitation Act, the Americans with Disabilities Act of 1990 and the regulations implementing these laws.

4.10 Comprehensive system of personnel development. (Section 101(a)(7) of the Rehabilitation Act; 34 CFR 361.18)

Attachment 4.10 describes the designated state agency's procedures and activities to establish and maintain a comprehensive system of personnel development designed to ensure an adequate supply of qualified state rehabilitation professional and paraprofessional personnel for the designated state unit. The description includes the following:

(a) Data system on personnel and personnel development.

Development and maintenance of a system for collecting and analyzing on an annual basis data on qualified personnel needs and personnel development with respect to:

  1. Qualified personnel needs.

  1. The number of personnel who are employed by the state agency in the provision of vocational rehabilitation services in relation to the number of individuals served, broken down by personnel category;

  1. The number of personnel currently needed by the state agency to provide vocational rehabilitation services, broken down by personnel category; and

  1. Projections of the number of personnel, broken down by personnel category, who will be needed by the state agency to provide vocational rehabilitation services in the state in five years based on projections of the number of individuals to be served, including individuals with significant disabilities, the number of personnel expected to retire or leave the field, and other relevant factors.

  1. Personnel development.

  1. A list of the institutions of higher education in the state that are preparing vocational rehabilitation professionals, by type of program;

  1. The number of students enrolled at each of those institutions, broken down by type of program; and

  1. The number of students who graduated during the prior year from each of those institutions with certification or licensure, or with the credentials for certification or licensure, broken down by the personnel category for which they have received, or have the credentials to receive, certification or licensure.

(b) Plan for recruitment, preparation and retention of qualified personnel.

Development, updating on an annual basis, and implementation of a plan to address the current and projected needs for qualified personnel based on the data collection and analysis system described in paragraph (a) of this subsection and that provides for the coordination and facilitation of efforts between the designated state unit and institutions of higher education and professional associations to recruit, prepare and retain personnel who are qualified in accordance with paragraph (c) of this subsection, including personnel from minority backgrounds and personnel who are individuals with disabilities.

(c) Personnel standards.

Policies and procedures for the establishment and maintenance of personnel standards to ensure that designated state unit professional and paraprofessional personnel are appropriately and adequately prepared and trained, including:

  1. standards that are consistent with any national- or state-approved or recognized certification, licensing, registration, or, in the absence of these requirements, other comparable requirements (including state personnel requirements) that apply to the profession or discipline in which such personnel are providing vocational rehabilitation services.

  1. To the extent that existing standards are not based on the highest requirements in the state applicable to a particular profession or discipline, the steps the state is currently taking and the steps the state plans to take in accordance with the written plan to retrain or hire personnel within the designated state unit to meet standards that are based on the highest requirements in the state, including measures to notify designated state unit personnel, the institutions of higher education identified in subparagraph (a)(2), and other public agencies of these steps and the time lines for taking each step.

  1. The written plan required by subparagraph (c)(2) describes the following:

  1. specific strategies for retraining, recruiting and hiring personnel;

  1. the specific time period by which all state unit personnel will meet the standards required by subparagraph (c)(1);

  1. procedures for evaluating the designated state unit's progress in hiring or retraining personnel to meet applicable personnel standards within the established time period; and

  1. the identification of initial minimum qualifications that the designated state unit will require of newly hired personnel when the state unit is unable to hire new personnel who meet the established personnel standards and the identification of a plan for training such individuals to meet the applicable standards within the time period established for all state unit personnel to meet the established personnel standards.

(d) Staff development.

Policies, procedures and activities to ensure that all personnel employed by the designated state unit receive appropriate and adequate training. The narrative describes the following:

  1. A system of staff development for professionals and paraprofessionals within the designated state unit, particularly with respect to assessment, vocational counseling, job placement and rehabilitation technology.

  1. Procedures for the acquisition and dissemination to designated state unit professionals and paraprofessionals significant knowledge from research and other sources.

(e) Personnel to address individual communication needs.

Availability of personnel within the designated state unit or obtaining the services of other individuals who are able to communicate in the native language of applicants or eligible individuals who have limited English speaking ability or in appropriate modes of communication with applicants or eligible individuals.

(f) Coordination of personnel development under the Individuals with Disabilities Education Act.

Procedures and activities to coordinate the designated state unit's comprehensive system of personnel development with personnel development under the Individuals with Disabilities Education Act.

4.11. Statewide assessment; annual estimates; annual state goals and priorities; strategies; and progress reports.

(Sections 101(a)(15), 105(c)(2) and 625(b)(2) of the Rehabilitation Act; 34 CFR 361.17(h)(2), .29, and 363.11(b))

(a) Comprehensive statewide assessment.

  1. Attachment 4.11(a) documents the results of a comprehensive, statewide assessment, jointly conducted every three years by the designated state unit and the State Rehabilitation Council (if the state has such a council). The assessment describes:

  1. the rehabilitation needs of individuals with disabilities residing within the state, particularly the vocational rehabilitation services needs of:

  1. individuals with the most significant disabilities, including their need for supported employment services;

  1. individuals with disabilities who are minorities and individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program carried out under this State Plan; and

  1. individuals with disabilities served through other components of the statewide work force investment system.

  1. The need to establish, develop or improve community rehabilitation programs within the state.

  1. For any year in which the state updates the assessments, the designated state unit submits to the commissioner a report containing information regarding updates to the assessments.

(b) Annual estimates.

Attachment 4.11(b) identifies on an annual basis state estimates of the:

  1. number of individuals in the state who are eligible for services under the plan;

  1. number of eligible individuals who will receive services provided with funds provided under Part B of Title I of the Rehabilitation Act and under Part B of Title VI of the Rehabilitation Act, including, if the designated state agency uses an order of selection in accordance with subparagraph 5.3(b)(2) of this State Plan, estimates of the number of individuals to be served under each priority category within the order; and

  1. costs of the services described in subparagraph (b)(1), including, if the designated state agency uses an order of selection, the service costs for each priority category within the order.

(c) Goals and priorities.

  1. Attachment 4.11(c)(1) identifies the goals and priorities of the state that are jointly developed or revised, as applicable, with and agreed to by the State Rehabilitation Council, if the agency has a council, in carrying out the vocational rehabilitation and supported employment programs.

  1. The designated state agency submits to the commissioner a report containing information regarding any revisions in the goals and priorities for any year the state revises the goals and priorities.

  1. Order of selection.
    If the state agency implements an order of selection, consistent with subparagraph 5.3(b)(2) of the State Plan, Attachment 4.11(c)(3):

  1. shows the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services;

  1. provides a justification for the order; and

  1. identifies the service and outcome goals, and the time within which these goals may be achieved for individuals in each priority category within the order.

  1. Goals and plans for distribution of Title VI, Part B, funds.
    Attachment 4.11(c)(4) specifies, consistent with subsection 6.4 of the State Plan supplement, the state's goals and priorities with respect to the distribution of funds received under Section 622 of the Rehabilitation Act for the provision of supported employment services.

(d) Strategies.

  1. Attachment 4.11(d) describes the strategies, including:

  1. the methods to be used to expand and improve services to individuals with disabilities, including how a broad range of assistive technology services and assistive technology devices will be provided to those individuals at each stage of the rehabilitation process and how those services and devices will be provided to individuals with disabilities on a statewide basis;

  1. outreach procedures to identify and serve individuals with disabilities who are minorities, including those with the most significant disabilities in accordance with subsection 6.6 of the State Plan supplement, and individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program;

  1. as applicable, the plan of the state for establishing, developing or improving community rehabilitation programs;

  1. strategies to improve the performance of the state with respect to the evaluation standards and performance indicators established pursuant to Section 106 of the Rehabilitation Act; and

  1. strategies for assisting other components of the statewide work force investment system in assisting individuals with disabilities.

  1. Attachment 4.11 (d) describes how the designated state agency uses these strategies to:

  1. address the needs identified in the assessment conducted under paragraph 4.11(a) and achieve the goals and priorities identified in the State Plan attachments under paragraph 4.11(c);

  1. support the innovation and expansion activities identified in subparagraph 4.12(a)(1) and (2) of the plan; and

  1. overcome identified barriers relating to equitable access to and participation of individuals with disabilities in the State Vocational Rehabilitation Services Program and State Supported Employment Services Program.

(e) Evaluation and reports of progress.

  1. The designated state unit and the State Rehabilitation Council, if the state unit has a council, jointly submits to the commissioner an annual report on the results of an evaluation of the effectiveness of the vocational rehabilitation program and the progress made in improving the effectiveness of the program from the previous year.

  1. Attachment 4.11(e)(2):

  1. provides an evaluation of the extent to which the goals identified in Attachment 4.11(c)(1) and, if applicable, Attachment 4.11(c)(3) were achieved;

  1. identifies the strategies that contributed to the achievement of the goals and priorities;

  1. describes the factors that impeded their achievement, to the extent they were not achieved;

  1. assesses the performance of the state on the standards and indicators established pursuant to Section 106 of the Rehabilitation Act; and

  1. provides a report consistent with paragraph 4.12(c) of the plan on how the funds reserved for innovation and expansion activities were utilized in the preceding year.

4.12 Innovation and expansion. (Section 101(a)(18) of the Rehabilitation Act; 34 CFR 361.35)

(a) The designated state agency reserves and uses a portion of the funds allotted to the state under Section 110 of the Rehabilitation Act for the:

  1. development and implementation of innovative approaches to expand and improve the provision of vocational rehabilitation services to individuals with disabilities under this State Plan, particularly individuals with the most significant disabilities, consistent with the findings of the statewide assessment identified in Attachment 4.11(a) and goals and priorities of the state identified in Attachments 4.11(c)(1) and, if applicable, Attachment 4.11(c)(3); and

  1. support of the funding for the State Rehabilitation Council, if the state has such a council, consistent with the resource plan prepared under Section 105(d)(1) of the Rehabilitation Act and 34 CFR 361.17(i), and the funding of the Statewide Independent Living Council, consistent with the resource plan prepared under Section 705(e)(1) of the Rehabilitation Act and 34 CFR 364.21(i).

(b) Attachment 4.11 (d) describes how the reserved funds identified in subparagraph 4.12(a)(1) and (2) will be utilized.
(c) Attachment 4.11(e)(2) describes how the reserved funds were utilized in the preceding year.

4.13 Reports. (Section 101(a)(10) of the Rehabilitation Act; 34 CFR 361.40)

(a) The designated state unit submits reports in the form and level of detail and at the time required by the commissioner regarding applicants for and eligible individuals receiving services under the State Plan.
(b) Information submitted in the reports provides a complete count, unless sampling techniques are used, of the applicants and eligible individuals in a manner that permits the greatest possible cross-classification of data and protects the confidentiality of the identity of each individual.

5.1 Information and referral services. (Sections 101(a)(5)(D) and (20) of the Rehabilitation Act; 34 CFR 361.37)

The designated state agency has implemented an information and referral system that is adequate to ensure that individuals with disabilities, including individuals who do not meet the agency's order of selection criteria for receiving vocational rehabilitation services if the agency is operating on an order of selection, are provided accurate vocational rehabilitation information and guidance, including counseling and referral for job placement, using appropriate modes of communication, to assist such individuals in preparing for, securing, retaining or regaining employment, and are referred to other appropriate federal and state programs, including other components of the statewide work force investment system in the state.

5.2 Residency. (Section 101(a)(12) of the Rehabilitation Act; 34 CFR 361.42(c)(1))

The designated state unit imposes no duration of residence requirement as part of determining an individual's eligibility for vocational rehabilitation services or that excludes from services under the plan any individual who is present in the state.

5.3 Ability to serve all eligible individuals; order of selection for services. (Sections 12(d) and 101(a)(5) of the Rehabilitation Act; 34 CFR 361.36)

(a) The designated state unit is able to provide the full range of services listed in Section 103(a) of the Rehabilitation Act and 34 CFR 361.48, as appropriate, to all eligible individuals with disabilities in the state who apply for services. Yes

(b) If No:

  1. Individuals with the most significant disabilities, in accordance with criteria established by the state, are selected first for vocational rehabilitation services before other individuals with disabilities.

  1. Attachment 4.11(c)(3):

  1. shows the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services;

  1. provides a justification for the order of selection; and

  1. identifies the state's service and outcome goals and the time within which these goals may be achieved for individuals in each priority category within the order.

  1. Eligible individuals who do not meet the order of selection criteria have access to the services provided through the designated state unit's information and referral system established under Section 101(a)(20) of the Rehabilitation Act, 34 CFR 361.37, and subsection 5.1 of this State Plan.

5.4 Availability of comparable services and benefits. (Sections 101(a)(8) and 103(a) of the Rehabilitation Act; 34 CFR 361.53)

(a) Prior to providing any vocational rehabilitation services, except those services identified in paragraph (b), to an eligible individual or to members of the individual's family, the state unit determines whether comparable services and benefits exist under any other program and whether those services and benefits are available to the individual.
(b) The following services are exempt from a determination of the availability of comparable services and benefits:

  1. assessment for determining eligibility and vocational rehabilitation needs by qualified personnel, including, if appropriate, an assessment by personnel skilled in rehabilitation technology;

  1. counseling and guidance, including information and support services to assist an individual in exercising informed choice consistent with the provisions of Section 102(d) of the Rehabilitation Act;

  1. referral and other services to secure needed services from other agencies, including other components of the statewide work force investment system, through agreements developed under Section 101(a)(11) of the Rehabilitation Act, if such services are not available under this State Plan;

  1. job-related services, including job search and placement assistance, job retention services, follow-up services, and follow-along services;

  1. rehabilitation technology, including telecommunications, sensory and other technological aids and devices; and

  1. post-employment services consisting of the services listed under subparagraphs (1) through (5) of this paragraph.

(c) The requirements of paragraph (a) of this section do not apply if the determination of the availability of comparable services and benefits under any other program would interrupt or delay:

  1. progress of the individual toward achieving the employment outcome identified in the individualized plan for employment;

  1. an immediate job placement; or

  1. provision of vocational rehabilitation services to any individual who is determined to be at extreme medical risk, based on medical evidence provided by an appropriate qualified medical professional.

(d) The governor in consultation with the designated state vocational rehabilitation agency and other appropriate agencies ensures that an interagency agreement or other mechanism for interagency coordination that meets the requirements of Section 101(a)(8)(B)(i)-(iv) of the Rehabilitation Act takes effect between the designated state unit and any appropriate public entity, including the state Medicaid program, a public institution of higher education, and a component of the statewide work force investment system to ensure the provision of the vocational rehabilitation services identified in Section 103(a) of the Rehabilitation Act and 34 CFR 361.48, other than the services identified in paragraph (b) of this section, that are included in the individualized plan for employment of an eligible individual, including the provision of those vocational rehabilitation services during the pendency of any dispute that may arise in the implementation of the interagency agreement or other mechanism for interagency coordination.

5.5 Individualized plan for employment. (Section 101(a)(9) of the Rehabilitation Act; 34 CFR 361.45 and .46)

(a) An individualized plan for employment meeting the requirements of Section 102(b) of the Rehabilitation Act and 34 CFR 361.45 and .46 is developed and implemented in a timely manner for each individual determined to be eligible for vocational rehabilitation services, except if the state has implemented an order of selection, and is developed and implemented for each individual to whom the designated state unit is able to provide vocational rehabilitation services.
(b) Services to an eligible individual are provided in accordance with the provisions of the individualized plan for employment.

5.6 Opportunity to make informed choices regarding the selection of services and providers. (Sections 101(a)(19) and 102(d) of the Rehabilitation Act; 34 CFR 361.52)

Applicants and eligible individuals or, as appropriate, their representatives are provided information and support services to assist in exercising informed choice throughout the rehabilitation process, consistent with the provisions of Section 102(d) of the Rehabilitation Act and 34 CFR 361.52.

5.7 Services to American Indians. (Section 101(a)(13) of the Rehabilitation Act; 34 CFR 361.30)

The designated state unit provides vocational rehabilitation services to American Indians who are individuals with disabilities residing in the state to the same extent as the designated state agency provides such services to other significant populations of individuals with disabilities residing in the state.

5.8 Annual review of individuals in extended employment or other employment under special certificate provisions of the fair labor standards act of 1938. (Section 101(a)(14) of the Rehabilitation Act; 34 CFR 361.55)

(a) The designated state unit conducts an annual review and reevaluation of the status of each individual with a disability served under this State Plan:

  1. who has achieved an employment outcome in which the individual is compensated in accordance with Section 14(c) of the Fair Labor Standards Act (29 U.S.C. 214(c)); or

  1. whose record of services is closed while the individual is in extended employment on the basis that the individual is unable to achieve an employment outcome in an integrated setting or that the individual made an informed choice to remain in extended employment.

(b) The designated state unit carries out the annual review and reevaluation for two years after the individual's record of services is closed (and thereafter if requested by the individual or, if appropriate, the individual's representative) to determine the interests, priorities and needs of the individual with respect to competitive employment or training for competitive employment.
(c) The designated state unit makes maximum efforts, including the identification and provision of vocational rehabilitation services, reasonable accommodations and other necessary support services, to assist the individuals described in paragraph (a) in engaging in competitive employment.
(d) The individual with a disability or, if appropriate, the individual's representative has input into the review and reevaluation and, through signed acknowledgement, attests that the review and reevaluation have been conducted.

5.9 Use of Title I funds for construction of facilities. (Sections 101(a)(17) and 103(b)(2)(A) of the Rehabilitation Act; 34 CFR 361.49(a)(1), .61 and .62(b))

If the state elects to construct, under special circumstances, facilities for community rehabilitation programs, the following requirements are met:

(a) The federal share of the cost of construction for facilities for a fiscal year does not exceed an amount equal to 10 percent of the state's allotment under Section 110 of the Rehabilitation Act for that fiscal year.
(b) The provisions of Section 306 of the Rehabilitation Act that were in effect prior to the enactment of the Rehabilitation Act Amendments of 1998 apply to such construction.
(c) There is compliance with the requirements in 34 CFR 361.62(b) that ensure the use of the construction authority will not reduce the efforts of the designated state agency in providing other vocational rehabilitation services other than the establishment of facilities for community rehabilitation programs.

5.10 Contracts and cooperative agreements. (Section 101(a)(24) of the Rehabilitation Act; 34 CFR 361.31 and .32)

(a) Contracts with for-profit organizations.

The designated state agency has the authority to enter into contracts with for-profit organizations for the purpose of providing, as vocational rehabilitation services, on-the-job training and related programs for individuals with disabilities under Part A of Title VI of the Rehabilitation Act, upon the determination by the designated state agency that for-profit organizations are better qualified to provide vocational rehabilitation services than nonprofit agencies and organizations.

(b) Cooperative agreements with private nonprofit organizations.

Attachment 4.8(b)(3) describes the manner in which the designated state agency establishes cooperative agreements with private nonprofit vocational rehabilitation service providers.

Section 6: Program Administration

6.1 Designated state agency. (Section 625(b)(1) of the Rehabilitation Act; 34 CFR 363.11(a))

The designated state agency for vocational rehabilitation services identified in paragraph 1.2 of the Title I State Plan is the state agency designated to administer the State Supported Employment Services Program authorized under Title VI, Part B, of the Rehabilitation Act.

6.2 Statewide assessment of supported employment services needs. (Section 625(b)(2) of the Rehabilitation Act; 34 CFR 363.11(b))

Attachment 4.11(a) describes the results of the comprehensive, statewide needs assessment conducted under Section 101(a)(15)(a)(1) of the Rehabilitation Act and subparagraph 4.11(a)(1) of the Title I State Plan with respect to the rehabilitation needs of individuals with most significant disabilities and their need for supported employment services, including needs related to coordination.

6.3 Quality, scope and extent of supported employment services. (Section 625(b)(3) of the Rehabilitation Act; 34 CFR 363.11(c) and .50(b)(2))

Attachment 6.3 describes the quality, scope and extent of supported employment services to be provided to individuals with the most significant disabilities who are eligible to receive supported employment services. The description also addresses the timing of the transition to extended services to be provided by relevant state agencies, private nonprofit organizations or other sources following the cessation of supported employment service provided by the designated state agency.

6.4 Goals and plans for distribution of Title VI, Part B, funds. (Section 625(b)(3) of the Rehabilitation Act; 34 CFR 363.11(d) and .20)

Attachment 4.11(c)(4) identifies the state's goals and plans with respect to the distribution of funds received under Section 622 of the Rehabilitation Act.

6.5 Evidence of collaboration with respect to supported employment services and extended services. (Sections 625(b)(4) and (5) of the Rehabilitation Act; 34 CFR 363.11(e))

Attachment 4.8(b)(4) describes the efforts of the designated state agency to identify and make arrangements, including entering into cooperative agreements, with other state agencies and other appropriate entities to assist in the provision of supported employment services and other public or nonprofit agencies or organizations within the state, employers, natural supports, and other entities with respect to the provision of extended services.

6.6 Minority outreach. (34 CFR 363.11(f))

Attachment 4.11(d) includes a description of the designated state agency's outreach procedures for identifying and serving individuals with the most significant disabilities who are minorities.

6.7 Reports. (Sections 625(b)(8) and 626 of the Rehabilitation Act; 34 CFR 363.11(h) and .52)

The designated state agency submits reports in such form and in accordance with such procedures as the commissioner may require and collects the information required by Section 101(a)(10) of the Rehabilitation Act separately for individuals receiving supported employment services under Part B, of Title VI and individuals receiving supported employment services under Title I of the Rehabilitation Act.

7.1 Five percent limitation on administrative costs. (Section 625(b)(7) of the Rehabilitation Act; 34 CFR 363.11(g)(8))

The designated state agency expends no more than five percent of the state's allotment under Section 622 of the Rehabilitation Act for administrative costs in carrying out the State Supported Employment Services Program.

7.2 Use of funds in providing services. (Sections 623 and 625(b)(6)(A) and (D) of the Rehabilitation Act; 34 CFR 363.6(c)(2)(iv), .11(g)(1) and (4))

(a) Funds made available under Title VI, Part B, of the Rehabilitation Act are used by the designated state agency only to provide supported employment services to individuals with the most significant disabilities who are eligible to receive such services.
(b) Funds provided under Title VI, Part B, are used only to supplement and not supplant the funds provided under Title I, Part B, of the Rehabilitation Act, in providing supported employment services specified in the individualized plan for employment.
(c) Funds provided under Part B of Title VI or Title I of the Rehabilitation Act are not used to provide extended services to individuals who are eligible under Part B of Title VI or Title I of the Rehabilitation Act.

8.1 Scope of supported employment services. (Sections 7(36) and 625(b)(6)(F) and (G) of the Rehabilitation Act; 34 CFR 361.5(b)(54), 363.11(g)(6) and (7))

(a) Supported employment services are those services as defined in Section 7(36) of the Rehabilitation Act and 34 CFR 361.5(b)(54).
(b) To the extent job skills training is provided, the training is provided on-site.
(c) Supported employment services include placement in an integrated setting for the maximum number of hours possible based on the unique strengths, resources, priorities, concerns, abilities, capabilities, interests and informed choice of individuals with the most significant disabilities.

8.2 Comprehensive assessments of individuals with significant disabilities. (Sections 7(2)(B) and 625(b)(6)(B); 34 CFR 361.5(b)(6)(ii) and 363.11(g)(2))

The comprehensive assessment of individuals with significant disabilities conducted under Section 102(b)(1) of the Rehabilitation Act and funded under Title I of the Rehabilitation Act includes consideration of supported employment as an appropriate employment outcome.

8.3 Individualized plan for employment. (Sections 102(b)(3)(F) and 625(b)(6)(C) and (E) of the Rehabilitation Act; 34 CFR 361.46(b) and 363.11(g)(3) and (5))

(a) An individualized plan for employment that meets the requirements of Section 102(b) of the Rehabilitation Act and 34 CFR 361.45 and .46 is developed and updated using funds under Title I.
(b) The individualized plan for employment:

  1. specifies the supported employment services to be provided;

  1. describes the expected extended services needed; and

  1. identifies the source of extended services, including natural supports, or, to the extent that it is not possible to identify the source of extended services at the time the individualized plan for employment plan is developed, a statement describing the basis for concluding that there is a reasonable expectation that sources will become available.

(c) Services provided under an individualized plan for employment are coordinated with services provided under other individualized plans established under other federal or state programs.

Required annually by all agencies except those agencies that are independent consumer-controlled commissions.

Identify the Input provided by the state rehabilitation council, including recommendations from the council's annual report, the review and analysis of consumer satisfaction, and other council reports. Be sure to also include:

  • the Designated state unit's response to the input and recommendations; and
  • explanations for the designated state unit's rejection of any input or recommendation of the council.

 

SRC Input/Recommendations

The SRC worked hand-in-hand with DVR to review and revise Guam’s goals and priorities and evaluate the extent to which VR program goals were achieved, offering valuable input on strategies for improvement. DVR agreed with the majority of their recommendations and has incorporated them into the state plan, with the exception of the following two recommendations:

1. Increase SRC members in the CSAVR participation of its national regular meetings.

2. Identify a dedicated DVR staff for entrepreneurial support by title.

DVR’s response to the first recommendation:

There is an ongoing plan by the national SRC to conduct its own conferences and workshops separately from the CSAVR in order to devote more time for SRC business and provide more opportunity for attendees to learn about the SRC. The CSAVR emphasized that it continues to remain partners with the SRC.

In addition to the above, an executive order by the local government limits the number of travelers allowed to attend a single, off-island meeting, and requires sufficient justification for attendance. When travel is not financially feasible, the SRC is encouraged to take advantage of online training opportunities.

DVR’s response to the second recommendation:

Due to changes in assignments, personnel, and vacancies, DVR is unable at this time to assign a DVR staff by title dedicated to entrepreneurial support.However, DVR will work closely with the Small Business Development Center and the Small Business Administration.

The Consumer Satisfaction Survey

The SRC also worked closely with DVR to revise and resurrect the implementation of the consumer satisfaction survey, which was finalized and put into use May 2011. According to procedures, the SRC reviews all consumer satisfaction survey forms prior to their quarterly meeting and reports the results. The SRC remains committed to improve all aspects of the Consumer Satisfaction Survey (CSS). This includes reviewing existing governance and protocols for the CSS.

By the June quarterly meeting, only eight surveys were completed, all regarding the Orientation, with the following results:

The orientation started on time.                                              100% Yes

The handouts were easy to understand.                                87.5% Yes      12.5% Somewhat

The presentation was easy to understand.                                75% Yes         25% Somewhat

I know what services DVR offers and how to apply

for those services.                                                                      75% Yes      12.5% Somewhat    12.5% No                          

The DVR staff treated me with respect and courtesy.              100% Yes

The DVR staff was helpful in answering questions.                 75% Yes                12.5% Unsure    12.5% No response

I understand this is an Orientation, and is NOT an

application for Vocational Rehabilitation services.                   62.5% Yes       38% Somewhat

After Orientation I was given a new appointment to

meet with a VR Counselor to apply for VR services.                   50% Yes                                         25% No      25% No response.

Comments:               None

The VR Administrator should work with Orientation staff to address areas with scores less than 100%.

This screen was last updated on Jul 1 2011 1:35AM by sagucrisostomoc

This agency has requested a waiver of statewideness.

Identify the types of services to be provided by the program for which the waiver of statewideness is requested.

The waiver request should also include:

  • a written assurance from the local public agency that it will make available to the designated state unit the non-federal share of funds;
  • a written assurance that designated state unit approval will be obtained for each proposed service before it is put into effect;
  • a written assurance that all state plan requirements will apply to all services approved under the waiver.

The Division of Vocational Rehabilitation is accessible to all on Guam and has no need for a waiver.

This screen was last updated on Jun 29 2009 6:44PM by sagucrisostomoc

Describe interagency cooperation with and utilization of the services and facilities of agencies and programs that are not carrying out activities through the statewide workforce investment system with respect to

  • Federal, state, and local agencies and programs;
  • if applicable, Programs carried out by the Under Secretary for Rural Development of the United States Department of Agriculture; and
  • if applicable, state use contracting programs.

The Division of Vocational Rehabilitation maintains a Memorandum of Understanding with the Guam Department of Corrections (DOC) to establish a cooperative effort to provide comprehensive transition vocational rehabilitation services to felony client/offenders from the Department of Corrections institution into the community.

DVR staff works with the Parole Board to ensure that parolees are referred to and processed through DVR. Orientations are held at the DOC facility for inmates who have one year or less prior to full-time release of parole.

DOC also provides office space for a DVR staff who visits the facility at least three times a week to complete referral and application forms and conduct vocational assessments. DVR staff works with DOC to obtain necessary documentation for eligibility for VR services.

DVR also collaborates closely with the Department of Mental Health and Substance Abuse. VR Counselors work with Family Partners and Wrap Coordinators to assist mutual consumers. Cross-trainings and collaborative meetings are held regularly between the two agencies to ensure service delivery improvement.

A new Linkage Agreement with education officials was finalized that includes the Department of Mental Health and Substance Abuse, Child and Adolescent Division and the Department of Youth Affairs in order to increase collaborative efforts to facilitate transition of high school students with disabilities to employment.

This screen was last updated on Jun 30 2010 9:04PM by sagucrisostomoc

  • Describe the designated state unit's plans, policies, and procedures for coordination with education officials to facilitate the transition of students with disabilities from school to the receipt of vocational rehabilitation services, including provisions for the development and approval of an individualized plan for employment before each student determined to be eligible for vocational rehabilitation services leaves the school setting or, if the designated state unit is operating on an order of selection, before each eligible student able to be served under the order leaves the school setting.
  • Provide information on the formal interagency agreement with the state educational agency with respect to
    • consultation and technical assistance to assist educational agencies in planning for the transition of students with disabilities from school to post-school activities, including VR services;
    • transition planning by personnel of the designated state agency and educational agency that facilitates the development and completion of their individualized education programs;
    • roles and responsibilities, including financial responsibilities, of each agency, including provisions for determining state lead agencies and qualified personnel responsible for transition services;
    • procedures for outreach to and identification of students with disabilities who need transition services.

DVR maintains close collaboration with the Guam Department of Education through a Linkage Agreement. DVR and GDOE joined forces with the Department of Mental Health and Substance Abuse Child/Adolescent Services Division and the Department of Youth Affairs to draft a new agreement. The addition of the two agencies will strengthen support for transitioning students with disabilities, thereby increasing their chances of success after their exit from school.

During FY 2009, DVR was an active partner in the schools. DVR greeted students and parents at the opening of school, and conducted monthly VR Orientations. VR Counselors held office hours weekly at the schools, and met monthly as part of a Transition Team to identify those students most in need of the VR Counselor’s presence at the Individualized Education Plan meetings. School Year 2008-9 data from the five public high schools shows that 96 students attended orientation at the schools, 65 of those submitted referrals, 52 applied for services, 20 were determined eligible prior to exit from high school, and 14 had IPE’s approved. In the previous school years, an average of 15 students went through the orientation process each school year, with none having IPE’s developed while still in high school.

Below is a summary of the Linkage Agreement beween DISID/DVR and Division of Support Services, the Guam Department of Education, the Department of Mental Health and Substance Abuse, and the Department of Youth Affairs which details DVR's coordinated efforts with education officials and the other agencies..

The Agreement, effective June 8, 2010, explains the process by which students with disabilities transition from the school environment to VR services. It describes the makeup and function of the transition team within each school and how the agencies collaborate to assist students and parents with the transition. The student, parents, and appropriate agencies collaboratively develop a transition plan as part of the student’s Individual Education Plan (IEP). VR Counselors then work with VR eligible students and their parents to develop prior to graduation their Individual Plan for Employment (IPE) based on the students’ transition plans and employment goals. Responsibilities are defined for each agency, indicating that the Department of Education is the lead agency until the student exits high school, then DVR becomes the lead agency for students with an employment goal who have been determined eligible for VR services. DVR shoulders the responsibility for procurement of Assistive Technology devices by the student’s graduation date that were provided by the Department of Education (DOE) during the student’s senior year. This is only if the device is determined necessary for VR eligible students in employment. This process enables students to transition to post-secondary activities without delay when students must return the DOE devices upon graduation. Responsibilities for identification of potential VR consumers, referrals, confidentiality, provision of services and data collection are also addressed in the agreement.

This screen was last updated on Sep 3 2010 1:17AM by sagucrisostomoc

Describe the manner in which the designated state agency establishes cooperative agreements with private non-profit vocational rehabilitation service providers.

Vocational Rehabilitation Counselors establish cooperative agreements customized for each consumer with private non-profit vocational rehabilitation service providers. Disussions with the consumer, VR Counselor, and provider determine services to be rendered based on the needs and informed choice of the consumer. Responsibilities of each party are formalized in the agreement. Currently DVR has cooperative agreements with the following private non-profit organizations:

• Oasis Empowerment Center, Inc. which conducts intake, locates on-the-job training opportunities in the community, provides on-the-job training, personal care attendant and job coaching services, job placement and retention services.

• Guam Evangelical Academy which provides on-the-job training in various occupations within its academic institution, and

• Pacific Island Microcredit Institute which provides financial management for self-employment consumers.

This screen was last updated on Sep 3 2010 1:21AM by sagucrisostomoc

Describe the efforts of the designated state agency to identify and make arrangements, including entering into cooperative agreements, with other state agencies and other appropriate entities in order to provide the following services to individuals with the most significant disabilities:

  • supported employment services; and
  • extended services.

DVR has developed agreements with the Oasis Empowerment Center, a non-profit organization, and individual vendors to provide supported employment services such as on-the-job training, job coaching, and job placement.

DVR continues to plan to build the capacity of job coaches, as stated in the goals and priorities for FY 2010.

As Guam does not have organizations that provide extended supports for individuals with the most significant disabilities, VR Counselors work with the consumer's family to establish extended supports for individuals with the most significant disabiltiies and refer consumers to the Department of Integrated Services for Individuals with Disabilities's Division of Support Services for additional support.

This screen was last updated on Sep 3 2010 1:24AM by sagucrisostomoc

Data System on Personnel and Personnel Development

Guam DVR (GDVR) is committed to fulfilling its obligation to establish and maintain a Comprehensive System of Personnel Development (CSPD) designed to ensure an adequate supply of qualified rehabilitation personnel staff.

GDVR currently has 32 FTE positions that include 12 Counselors positions that are listed in the table below. In FY 2010, the Vocational Rehabilitation Program has served approximately 611 individuals with an average caseload of 101. DVR was able to recruit and fill the two Limited Term VR Counselor I positions during this fiscal year but lost two permanent VR Counselors to promotions outside of the department. The positions vacated were 1 VR Counselor III and 1 VR Counselor I. These vacant positions are announced on a continuous basis by the Government of Guam’s HR Office and open to all applicants including DVR’s employees, who meet the minimum requirements and apply for the position.

GDVR is in the process of filling the Secretary II position that was vacated. The former employee was responsible for collecting and generating data for the Consumer Services Office such as the RSA 113 and 911 Reports. Since her resignation, one Secretary I employee has continued to generate the required reports with assistance from an Office Aide.

GDVR selected not to fill the vacant Job Coach positions as full time employees during this fiscal year but continues to employ these positions through contractual agreements. GDVR will pursue to hire these positions as part-time staff on an "on-call" basis during FY 2011, but will have to enlist the help of the Government of Guam’s HR Office to be able to offer fringe benefits that will entice individuals to apply for the intermittent positions.

Although at least 4 employees from the Consumer Services Section will be eligible for retirement within the next five years, only one of the four has expressed their intention to retire or leave GDVR within the next five years.

The remaining GDVR staff are in the Financial & Administrative Section (FISCAL/ADMIN). Those positions consist of one Administrative Services Officer, three Accounting Technicians, (one Accounting Tech transferred to another agency this year and another plans to retire by September 2011), one vacant Administrative Assistant, 1 vacant MIS staff, and 1 vacant WP Secretary positions to assist in procurement, personnel, training, records management, SRC and SILC Council support duties. The MIS position was filled through a part-time contractual agreement until this fiscal year when the contract was not renewed by the General Services Agency. This has negatively impacted the operations. GDVR is seeking RSA’s guidance to be referred to other State Agencies who may have overcome similar challenges in their procurement efforts. All other vacant positions in this office continue to be a challenge to fill. An RFP will be developed to hire an Accountant on a contractual basis, to work collaboratively with the Government of Guam’s Federal Grants Branch, to ensure that GDVR’s SF-269 Reports are given priority and are generated correctly and in a timely manner.

 

Row Job Title Total positions Current vacancies Projected vacancies over the next 5 years
1 DVR Administrator 1 0 0
2 VR Counselor I 7 3 3
3 VR Counselor II 2 1 1
4 VR Counselor III 2 1 1
5 VR Counselor IV 1 1 1
6 VR Workers 2 0 2
7 VR Aide / Job coach 2 2 0
8 Secretary 2 0 1
9 Program Coordinator 2 0 1
10 Office Aides 2 1 0

 

Guam does not have an institution of higher education that offers rehabilitation coursework leading to a Masters degree.

GDVR has a close working relationship with the graduate program on Master of Arts in Counseling of the College of Education at the University of Guam. (UOG) However, the UOG is not CORE accredited. The UOG offers a Masters Degree Program in the areas of Psychology, Special Education, Guidance and Counseling and Social Work. Each of these programs require internships in their chosen field. To enhance their options, DVR proposes to sponsor paid internships with VR to expose them to the world of vocational rehabilitation. Additionally, the same enhancement can be available to students enrolled statewide to consider internship with GDVR.

GDVR continues to support GDVR staff in distance education graduate programs in rehabilitation counseling in order to meet the CRC certification requirements. Two GDVR Counselors have submitted their applications for admissions to Assumption College and Stout University for the Master’s Degree online Program. The VR Administrator plans to submit his application for admissions to the University of Hawaii. One GDVR Counselor submitted his application for acceptance to San Diego State University’s (SDSU) Master’s Degree in Rehabilitation Counseling Distance Learning.

 

Row Institutions Students enrolled Employees sponsored by agency and/or RSA Graduates sponsored by agency and/or RSA Graduates from the previous year
1 San Diego State University 1 1 0 0
2 0 0 0 0
3 0 0 0 0
4 0 0 0 0
5 0 0 0 0

 

Guam DVR evaluates our personnel needs annually. The specific lack of higher education programs on Guam has created challenges for the recruitment of qualified rehabilitation counselors. Out-of-state recruitment is also challenging. GDVR through the Government of Guam’s HR Office publicizes the continuous announcements of the VR Counselor Series, which consists of the VR Counselor I through IV and the VR Counselor Supervisor positions. The job announcements are sent to all Government of Guam Agencies electronically and via hard copies to be posted at the worksites and is also available on the Government of Guam’s website.

GDVR relies upon educational institutions that deliver their curriculum via distance education. The newly established relationship with the University of Hawaii will provide GDVR staff with more options to move forward in their educational efforts to meet the standard requirements of their profession. Two Counselors have begun their applications for admissions to Assumption College in Massachusetts and Stout University in Wisconsin. The VR Administrator will submit his application for admissions to the University of Hawaii in FY 2011.

DVR has actively recruited and trained individuals of minority background and individuals with disabilities for employment with the agency and related programs.

 

Guam does not require State licensure requirements for rehabilitation counseling, therefore, GDVR has adopted the Commission on Rehabilitation Counselor Certification (CRCC) academic degree requirements. All staff of Guam DVR must meet the minimum standard requirements of the positions they occupy upon employment. All positions are established by the Civil Service Commission and are classifed and competitive in nature.

On October 18, 2001, the Civil Service Commission approved the amendments for the VR Counselor Class series of positions that were proposed by Guam DVR in order to comply with the Rehabilitation Act Amendments. The amendments included the necessary certification of VR Counselors in accordance with the CRCC requirements. In order to be certified, an employee must possess a Master’s Degree in Rehabilitation Counseling or closely related field. This is a necessary special qualification requirement at the supervisory levels, specifically for the VRC IV and the VRC Supervisor positions, to allow for a gradual transition for the incumbent counselors, Levels I to III, to obtain professional certification. GDVR expects newly hired personnel who do not meet the CRC academic requirements, to do so within five years from the date of their initial employment.

The minimum requirements for a VR Counselor (VRC) Level I position is a Bachelor’s degree in rehabilitation, special education, guidance and counseling, psychology, sociology, or related field. This position has not been too difficult to fill this fiscal year. The recruitment difficulties become more challenging in hiring for the VRC II positions and above.

In order to qualify for a VRC II, in addition to meeting the VRC I minimum qualifications, the individual must have earned 12 semester credit hours towards a Master’s Degree in rehabilitation counseling or have graduated from a recognized college or university with a Master’s degree in rehabilitation counseling including the completion of required internship.

To qualify for the VRC III, the individual must have one year experience as a Rehabilitation Counselor PLUS 24 credit hours earned towards a Master’s Degree in rehabilitation, OR six months experience as a Rehabilitation Counselor AND graduation from a recognized college or university with a Master’s degree in rehabilitation counseling, including the completion of required internship, plus enrollment in a Rehabilitatation Counselor certification program.

GDVR Counselor staff hired beyond October 18, 2001, were required to meet the amended standards.

GDVR has solicited the assistance of the Government of Guam’s HR Office to assist GDVR in addressing the CSPD requirements with emphasis on rehabilitation counselors. The intent is to amend the special qualification of the CRCC certification requirement on the higher level VR Counselor IV and VR Counselor Supervisor job specifications, to a less stringent qualification; that the individual must be "eligible to sit" for the CRC examination.

The Government’s HR Office’s plans to review the overall Vocational Rehabilitation Counselor series in the first quarter of FY 2011 has been postponed to commence in January 2012.

GDVR implemented a change to Counselor functions as a result of the latest FY 2009 Monitoring Report. All existing Counselor staff are required to meet the standards by October 2014. GDVR counselors who currently do not meet the standards require additional supervision and are limited in their ability to practice independently and may not perform the non-delegable functions of a qualified VR Counselor, unless they are on a training plan and engaged in the necessary training within the specified timeline. Of the six VR Counselors, four have submitted their training plans and are actively engaged in training activities that will lead to meeting the standard requirements. GDVR is recruiting for two VR Counselor I positions, one to fill a permanent classified position and the other to fill a limited term appointment (LTA) for a period of up to one year with an option to renew their employment. The LTA VR Counselor will be limited in their ability to practice independently and will not perform the non-delegable functions of a qualified VR Counselor.

During FY 2009, in the absence of a qualified VR Counselor Supervisor, GDVR elected to use a Team Approach by appointing the two VR Counselor Level III incumbents to act as Lead Counselors/Team Leaders, by dividing the lower level counselors into two teams. Part of the Lead Counselor’s role was to assist their team counselors in the development of their Individual Training Plan, obtain the VR Administrator’s approval of the plan, and submit a copy of the plan to the Administrative Services Officer (ASO), so that necessary arrangements, i.e., coordination, assurance that the training plan is consistent with their position descriptions and job functions, identify funding if necessary, and coordinate the processing of travel authorization documents with external Government Agencies, whenever off island travel is part of the plan. The Team Approach ended at the beginning of this fiscal year when one of the Team Leaders tendered her resignation from GDVR. The current practice is for the VR Counselors who are functioning within the parameters of an approved plan, are working independently and may consult with the qualified VRC Level III incumbent and/or the VR Administrator.

GDVR is also in the process of re-entering into a Contractual Services Agreement for a Professional Certified Rehabilitation Counselor, to assist in the review of consumer case files, provide telephone consultations, conduct planned on site visits and to implement corrective actions, to be made as per a planned scope of work. The contractual agreement should be in place and the contractor on board by January 2012.

Strategies developed by GDVR to ensure the retraining, recruiting and hiring of personnel include:

* All Government of Guam permanent employees are required to receive a performance evaluation every 12 or 24 months, depending on their length of government service. The evaluation is rated by the immediate supervisor and approved by the Appointing Authority. The evaluation packet includes an Individual Development Plan (IDP) that outlines a course of action which can lead an employee to learn new job skills. It is the employee’s choice to formulate a development plan with their immediate supervisor and is not a requirement by the Government of Guam’s Personnel Rules and Regulations. However, in FY 2012, the GDVR’s HR/Administrative Office will require that an Individual Development Plan accompany each performance evaluation report that is submitted, to be used as a tool for documenting and tracking each employee’s training requirements. More emphasis will be in the tracking of the VR Counselors’ progress towards meeting CSPD standards.

* Submission of all training certificates obtained on and off island to the FISCAL/ADMIN Section to be part of the staff development plan.

* All employees and Council members who travel with VR funds to trainings, conferences and workshops will be required to submit a trip report to include a brief synopsis of the information they obtained from the conference. They will also be encouraged to share what they have learned by providing a brief presentation to the staff.

* Supporting staff to obtain the academic requirements by CRC

* Supporting rehabilitation counseling as an employment goal for eligible consumers.

* Offering paid and non-paid graduate internships

* Attendance at local job/career fairs

 

GDVR is addressing current and projected vocational rehabilitation personnel needs by ensuring that all its personnel are adequately trained. The staff development plans are based on the needs assessment process, budget availability, new federal initiatives, and outcomes of evaluation reports. Needs assessment includes information from individual and regional case reviews, client satisfaction surveys, consumer forums, performance evaluation reports and supervisor and employee training needs surveys. Each employee in GDVR who attend training either on or off island are required to submit their training certificates or a brief synopsis of the training to the FISCAL/ADMIN Section in order for the data to be recorded and be used in determining group and individual training needs.

GDVR has recently purchased video telecommunication equipment which will open the door to a wider arena of long distance trainings and sharing of information. This will provide opportunities that will enhance the knowledge and staff development for GDVR personnel.

VR Counselors will continue to enroll in a distance graduate program to earn their Master’s in Rehabilitation Counseling. All GDVR staff will participate in various trainings offered through the University of Guam’s Professional Development and Life-long Learning Center, with Continuing Education Credits available for most courses, On-line web training through the Training Resource Network (TRN) and other on-line web training entities that offer courses to develop and enhance the skills of GDVR employees in their profession. Workshops, conferences, formal course work and agency developed and conducted training sessions are made available in the areas of informed choice, medical, psychological and vocational assessment, and the Rehabilitation Act. Participation at state/regional conferences with priority given to attendance at RSA approved trainings. However, final authority to attend off island conferences is based on the approval from the Governor’s Office.

One GDVR Counselor attended the Southeast Regional’s Institute on Deafness (SERID) four-day conference in Kentucky, October 14-19, 2010. The ultimate goal of the conference was to create a real and virtual network better able to meet the linguistic and cultural needs of persons in recovery who are also Deaf or Hard of Hearing. It provided the opportunity to learn about barriers to treatment and curent national trends, review prevention and treatment approaches and how they can be applied with clients who have a wide range of cognitive and communication needs.

One of GDVR’s Program Coordinators attended the Sagebrush Business Enterprise Program Training Conference in Las Vegas, Nevada, February 7-11, 2011. The Conference theme, "Change Surrounds Us" with a focus on "Maximizing Your Potential", included updates on advocacy and events, legislative updates and outcomes on vending legislation.

 

DVR maintains or obtains the services of individuals able to communicate in the native languages of individuals who have limited English speaking ability or modes of communication of the individual, applicant, and consumer. DVR has staff that is able to speak the various languages of the south Pacific islanders as well as interpreters for the deaf. There are also requirements concerning knowledge of culture issues that may impact services to these groups. DVR requires the use of Guam certified interpreters for the deaf when sign language interpreter services are required in the provision of VR services.

GDVR also supports all staff to gain skills in ASL to increase the number of staff who are able to communicate with consumers who are deaf.

 

Guam DVR collaborates with the Guam Public School System (GP

This screen was last updated on Jul 1 2011 6:28AM by Rita Sotomayor

Provide an assessment of the rehabilitation needs of individuals with disabilities residing within the state, particularly the vocational rehabilitation services needs of:

  • individuals with most significant disabilities, including their need for supported employment services;
  • individuals with disabilities who are minorities;
  • individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program; and
  • individuals with disabilities served through other components of the statewide workforce investment system.

Identify the need to establish, develop, or improve community rehabilitation programs within the state.

The information below is the most recently approved.

DVR and the SRC plan to conduct a statewide assessment during FY 2010 and will update this attachment in light of the FY 2010 assessment results.

San Diego State University, DVR, and Interwork Institute completed a Comprehensive Statewide Needs Assessment May 04, 2007 with participation from the State Rehabilitation Council. The needs assessment process and initial survey instruments were developed through a review of disability-related studies and consultation with Interwork Institute, research staff at the Social Science Research Laboratory at San Diego State University, and independent focus group input sessions. The final structure of the survey (open-ended and structured) was designed after final consultation via videoconference with DVR, SRC, and RCEP IX at SDSU for individuals and community agencies and was organized around six categories (functional capacities): mobility, communication, self-care, interpersonal skills, work skills, and work tolerance (self-direction was excluded). The assessment data (using multiple data collection strategies) was gathered using two primary approaches: administration of a survey instrument followed closely by a series of structured focus groups. The survey design assessment data was gathered from two primary stakeholder groups: potential or actual consumers of the services of DVR and organizations that provide services to individuals who are potential or actual consumers of the services of DVR. Surveys were conducted with persons with disabilities and representatives of persons with disabilities, representatives of agencies that provide services to individuals with disabilities and VR staff. In addition, the survey instruments were designed to draw a wide perspective in order to acquire a sense of the multi-faceted needs of persons with disabilities.

The assessment data included a mixed population of current, former, and those individuals with disabilities with no affiliation with DVR. Efforts were made to reach un-served and underserved populations by distributing surveys to community organizations. The data was gathered and analyzed to develop an understanding of common themes and elements that currently affect the rehabilitation needs of individuals on Guam. Currently removing barriers to employment and fully meeting rehabilitation needs on Guam is consistent with recurring themes found in the national assessment data. Employment, informed choice, interactive work between DVR and the community, and the delivery of appropriate rehabilitation services through employment outcomes requires a broad-based systemic change requiring time and involving multiple constituency groups and agencies. The identified rehabilitation needs of individuals with disabilities was discussed with the SRC.

The format of the survey was organized around the six categories and designed to reveal information describing unmet need; needs that were unmet at the time due to lack of services or attributable to service levels that were not adequate to meet the demand. The expressed unmet needs indicate services that persons with disabilities are not receiving through local resources and reveal gaps in available services. Respondents were asked to indicate the presence or absence of a need for help with respect to each need item by circling “yes” or “no” in response to each question. At the end of each of the six categories in the individual and community agency surveys was a question that prompted respondents to rate the importance of receiving help in the category area using a four-point scale: 1 – very important, 2 – unimportant, 3 – important, and 4 – very important. Following the six categories was an open-ended question designed to allow respondents to express any needs that were not addressed elsewhere in the survey. A total of 175 individual self-administered surveys were distributed to individuals with disabilities and organizations that provide services to persons with disabilities on Guam. Respondents were asked to return completed forms by mail or by fax directly to the Interwork Institute at San Diego State University. Twenty-one self-administered surveys were returned. Community agency self-administered survey forms were distributed in a manner similar to the self-administered individual forms. A total of 25 community agency surveys were distributed to organizations that provide services to persons with disabilities on Guam. Eight community agency surveys were returned.

Four focus groups were conducted at the Hilton Hotel in Guam during the needs assessment process. Two groups were representative of persons with disabilities (individuals and/or family members), one group representative of organizations that provide services to persons with disabilities, and one group representative of professional staff of DVR. In order to provide a productive focus group environment the moderator explained the purpose of the focus group; explained the needs assessment effort and assured the participants of the confidentiality of their statements, and asked respondents to review the proposed agenda. A total of 31 persons participated in the focus group meetings. The agenda focused on the six categories represented in the survey instrument. In addition, participants were given the opportunity to introduce and express needs that did not appear on the agenda and notes were taken. Themes or issues that emerged in two or more of the focus groups were identified and reported as consensual themes in the report narrative.

A comparison of the survey aggregate need scores for the 47 separate items reviewed reveals across all six categories, the 16 needs most often mentioned by individuals with disabilities as being unmet, which include areas of mobility, communication, self-care, work skills and work tolerance, pertain directly to issues of obtaining and maintaining gainful employment. This was illustrated by two of the three areas having the highest degree of importance by respondents are directly related to employment. Interestingly, interpersonal skills ranked lowest. This was a key finding of the FY 07 needs assessment that identified the strongest individual unmet needs as being employment related and the most common responses to the open-ended question described needs requiring information and/or intervention by specific human resources (e.g., counselors, attendants, and supervisors). The community agency representatives were asked to evaluate their clients’ needs on the same items. Generally, there was agreement among persons with disabilities and agency personnel regarding the relative priority of needs with discrepancy between level of need stated by individual and agency representatives and the most common responses to the open-ended question required intervention by not only specific human resources but also equipment. In addition, community agency respondents, with the highest rating on interpersonal skills that has an inverse correlation to individual on that need, rated all areas higher need. Again there was consistency on the high level of need on work skills and work tolerance (employment related).

The demographic information followed the need-based questions and shows (individual and agency) that respondents age range (19 – 69, mean 41), gender about equal (M-47%, F-53%), the majority being Chamorro (42.9% and Filipino (38.1%), English being the primary and majority language (read, write, and speak) with other primary languages reported as Chuukese and Palauan meaning that DVR needs to identify and facilitate effective and culturally appropriate rehabilitation services for minorities with disabilities who have been unserved or underserved, average work experience (10.2), thirty-one respondents (38.1%) were employed at the time of the survey (the majority of respondents were not employed and gender to employment nor type of employment or wages were correlated), the average hours worked was 29.9 (part-time), the formal education of the majority represents some high school (19%) and completion of high school (38.1%), some college (13 + years without a degree – 33.3%) with the minority of respondents reporting BA/BS degrees (9.5%). This suggests that essential to success with people with disabilities (in this survey), particularly as regards the development of community, family, and VR, core areas of education and training must be sensitive to mature age and low level of education as a significant contributing factor to not only acquisition and retention but integrative and competitive VR employment outcomes. Hence, the strongest respondent expressions of unmet need pertained to employment-related issues with community agencies in agreement but having a higher level of unmet need and expressing human resources and equipment makes sense. The respondents were asked to describe their primary disabling condition given 20 categories of which 11 categories were identified: blindness, hard of hearing, orthopedic impairment, alcohol abuse, mental impairment, specific learning disability, neurological disorder, speech impairment, brain injury, other, and missing. Given the 11 categories, DVR will develop a comprehensive plan and reshape the basic VR program to enhance services to disadvantage persons, the most severely disabled, the elderly disabled, youth in transition from special education and strengthen other interagency program options for independent living, supported employment, rehabilitation engineering as suggested by the study.

Included in the needs study was an opportunity to suggest additional areas of unmet needs by the respondents from both survey and focus groups was lack of an effective One-Stop or other centralized resource was perceived as an area requiring improvement. The following illustrate two concerns: (a) Central point to coordinate services so that duplication of the same kind of paperwork and runaround (mobility barrier) is eliminated which confirms the needs assessment finding: the highest areas of mobility need relate to employment acquisition and retention and public transportation is ineffective. (b) There is a lack of centralized infrastructure for communicating information and procedures and the ability to seek employment effectively depends on accessibility and integration of communication infrastructure. Responding to unmet needs, DVR will do an assessment and program evaluation of its relationship with the DOL’s One-Stop. This would include the definition of what might be possible needed changes, the extent of desired need for change and outline the financial budget involved in the development of a centralized program and services. In particular, unmet needs describing service delay or extended periods involved in getting authorizations or paying for services shall be addressed.

Participants’ comments: (a) Contracting is a big issue. (b) Turnaround time for payment after services by Government of Guam is excessive that affects non-profits limited reserves to operate and their resources get tapped out and a loss of momentum with programs and with individual and progress is less responsive. (c) The local government procurement system is not responsive and this is pervasive in agencies on Guam. Consumers were removed from employment or other services because bills are not paid in a timely manner. DVR must formulate alternative flexible procurement plans for implementing programs and for accomplishing program goals. Such alternative financial scenarios should help DVR engage in strategic or contingency planning to ensure program performance. The final additional area of unmet needs suggested by the respondents suggested that VRCs better awareness of community resources and to build relationships within the community and other agencies. DVR is addressing this area by assessing other community and agency resources that can be achieved and directly benefit DVR clients and the program’s capacity (see attachment 4.8, 4.8 (b) (2), and 4.8 (b) (3).

The data from the needs assessment reports strong agreement between individuals with disabilities and service agencies with regard to perceptions of certain unmet needs. This suggests DVR’s collaboration efforts include clients, employers and other constituents the community relate to program success. The finding relating to employment need involves identifying employment situations that can be obtained for and retained by individuals with disabilities relates to developing closer relationships with the business community. DVR has already included as FY 2008 goal to expand and develop new employer contacts by educating businesses on the provisions on VR expertise on accommodation in the workplace, sensitivity training to business employees, job-coaching, tax advantages and assistive technology services (Attachment 4.11, page 3). DVR will redevelop and redeploy VR resources and establish new staff development and training programs that provide skills and experience relevant to needs of rehabilitation clientele for identification of quality worker requirements. This is a critical issue that in most training/employment situations, people are hired and retained based upon how they match-up with the occupational demands of the job.

The assessment recommendation that special consideration for future employees targets the transition programs between GPSS and DVR by identifying worker characteristics (values and styles) and instill characteristics (ability and interests) by revealing information about the workplace. DVR will suggest to GPSS that individual assessments can be used and accomplish a great deal in terms of long term employment outcomes as individual with disabilities recognize and realize their own employment goals. On training needs, DVR and SRC will establish a vendor service program list so that managing needed vocational training and technology resources available for consumers is focused on current and future labor market needs of Guam. DVR will consult with the DOL.

The finding regarding limited mobility relates to accessibility and public transportation in the community suggests that DVR must consult with all transportation entities in Guam and help establish, develop and expand reliable and efficient public transportation for people of disabilities because such limitations are not only extremely disruptive to individual schedules for keeping medical, training, and employment commitments, its current investment in its program (both fiscally and professionally) becomes intransigent to significant program restructuring. Finally, in regard to the aggregate unmet need findings as it relates to individuals with the most significant disabilities, including their need for supported services, un-served and underserved and the statewide workforce investment system and independent living the assessment needs study suggests that coordination with other organizations (the broader context in which all social programs are set) is the most effective way to enable, shape, and control what the rehabilitation program is and what it can and cannot accomplish. DVR is addressing these issues by increasing collaboration with memorandum of understanding agreements. DVR will develop and promote a topical seminar series for people with disabilities and arrange with other organizations so that their expertise and advice become practical, acceptable and possible among significant constituencies of DVR.

Consistent with the national priorities of the Rehabilitation Services Administration, DVR and SRC continue to make reaching people with the most significant disabilities their priority. Focus is placed on empowerment, career development, and informed choice, as is evident in the revision of DVR’s Case Service Manual. DVR’s plan to have the SRC approve assumed eligibility for students with significant disabilities transitioning out of Guam Public School System’s Special Education Division will pave their way to our door. DVR contact with the Social Security Administration, Department of Corrections, the Department of Mental Health and Substance Abuse, Veterans Affairs, and other agencies should provide more avenues to reaching people with the most significant disabilities.

The report results from the comprehensive statewide needs assessment will be the guide for the SRC Needs Assessment Committee in their discussion of strategies to establish, develop, and improve community rehabilitation programs. In addition to strategic input from the SRC committee, DVR plans to continue in the remaining FY 2007 to collect information that began in August 2006 from the Guam Public School System, Special Education Division. During FY 2007, DVR met with Special Education representatives from each of the four public high schools to obtain input regarding needed community rehabilitation programs. A survey form has been developed based on that input, and is now being shared by the VR Counselors with each of their schools before finalization. Survey distribution is planned for August 2007 and in FY 2008, a collaborative report will be issued.

During FY 2007, DVR had planned to continue to follow the suggestions of the national longitudinal study (NLS) which indicated that successful outcomes derive from better knowledge of specific jobs, improves work-related and information gathering skills; however, the shortage of VR staff prevented forward movement on this project. NLS strategies based on providing more access to work-related information for consumers and community rehabilitation providers suggests that VR services and consumer satisfaction increases. However, due to the impending relocation, lack of internet connections accessing the America Job Bank, and scarcity of resources achieving the NLS strategy was limited. In the 1st quarter of FY 2008, DVR plans to revisit the NLS strategy. DVR has designated an area in its new location as a resource room for consumers and community rehabilitation providers to access work-related information.

In the 1st quarter of FY 2008, DVR will offer self-esteem workshops which are in line with the needs assessment findings of the national longitudinal survey and San Diego State University’s needs assessment report. Previously, two vendors had offered self-esteem workshops to consumers. Ten participants completing the course provided evaluations that were positive.

Benefits counseling was another need identified in the study. VR orientations inform applicants of these services, and VR Counselors advise individuals or refer them as needed to specific programs.

During FY 2008, the SRC Needs Assessment Committee will focus on strategic planning for activities to address community service provider needs revealed through the completed comprehensive needs assessment survey. The creation of an SRC budget and staff support to assist with these tasks should greatly improve results.

This screen was last updated on Jun 29 2009 8:05PM by sagucrisostomoc

Per the Bureau of Statistics and Plans, as of June 10, 2011, Census information for 2010 for Guam is not yet available. Therefore, until next year’s update, data will remain based on the 2000 Census. The number of individuals with disabilities in Guam between the years 16 to 64 is 18,956. DVR estimates that approximately 615 individuals will receive services provided with funds under Part B of Title I in FY 2012. This number was arrived at by mirroring the same percentage of increase (33%) between FY 2009 and FY 2010.

DVR estimates that 10 individuals will receive services under Part B of Title VI. The cost of services is indicated below.

DVR is not under an order of selection.

Category Title I or Title VI Estimated Funds Estimated Number to be Served Average Cost of Services
Title I, Part B Title I $2,791,175 615 $4,538
Title VI, Part B Title VI $36,476 10 $3,647
Totals   $2,827,651 625 $4,524

This screen was last updated on Jun 30 2011 2:39AM by sagucrisostomoc

The goals and priorities are based on the comprehensive statewide assessment, on requirements related to the performance standards and indicators, and on other information about the state agency. (See section 101(a)(15)(C) of the Act.) This attachment should be updated when there are material changes in the information that require the description to be amended.

  • Identify if the goals and priorities were jointly developed and agreed to by the state VR agency and the State Rehabilitation Council, if the state has a council.
  • Identify if the state VR agency and the State Rehabilitation Council, if the state has such a council, jointly reviewed the goals and priorities and jointly agreed to any revisions.
  • Identify the goals and priorities in carrying out the vocational rehabilitation and supported employment programs.
  • Ensure that the goals and priorities are based on an analysis of the following areas:
    • the most recent comprehensive statewide assessment, including any updates;
    • the performance of the state on standards and indicators; and
    • other available information on the operation and effectiveness of the VR program, including any reports received from the State Rehabilitation Council and findings and recommendations from monitoring activities conducted under section 107.

The following goals and priorities are based on an analysis of the most recent comprehensive statewide assessment, performance of the state on standards and indicators, and other available information on the operation and effectiveness of the VR program, including any reports from the State Rehabilitation Council and findings and recommendations from monitoring activities conducted under section 107.

These goals and priorities were jointly reviewed, developed, and agreed to by the state VR agency and the State Rehabilitation Council (SRC), as were any revisions.

FY 2012 STATE PLAN GOALS AND PRIORITIES

Vocational Rehabilitation Services

Goal 1: Provide strong entrepreneurial support for consumers to be educated and trained in entrepreneurial practices to succeed in opening their own business.

Measurement of Success for Goal 1

• The number of consumers starting new businesses using the new resources under the Memoranda of Understanding (MOU) will increase by 2 each year.

Strategies for FY 2012 for Goal 1

I. Develop MOUs with the following:

A. Small Business Development Center (University of Guam) and the Small Business Administration

B. Procurement Technical Assistance Center (PTAC) (a government funded project located at the University of Guam that assists individuals to understand the process to bid for contracts with the federal government)

To include the following provisions:

1. PTAC and DVR will communicate monthly regarding updates on federal regulations

2. PTAC will provide free seminars on procurement for VR staff

C. Guam Chamber of Commerce Focus and Development Committee

To include the following provisions:

1. access to monthly seminars

2. DVR and SRC membership and luncheon meeting costs covered by DVR

3. allowing SRC members to participate in their Focus and Development Committee seminars

4. other training as available

II. Assign a dedicated staff for entrepreneurial support and cross train in the self employment process.

III. Effectuate PL 26-110, a law to establish the individuals with significant disabilities vending act. Work with the legislature to re-evaluate the law, involving SRC members for comment first.

IV. Extend and formalize collaboration and invitation to Guam Developmental Disabilities Council consumer members in implementing the Randolph-Sheppard Act Vending Program. (The Randolph-Sheppard Act mandates a priority to blind persons to operate vending facilities on Federal property.)

V. Conduct outreach to identify those persons with disabilities who might benefit from entrepreneurial ventures, possibly conducting a skills asset survey in the villages to determine what skills they could contribute to the economy of that village. Collaborate with hotels for those consumers with entertainment skills. Persons identified with significant disabilities may need a job coach to help them develop appropriate work behaviors, information for developing contracts, tips for performing, work ethics, etc.

VI. Assist persons with disabilities develop income from work they have already completed, such as providing them with marketing and proposal writing skills to sell products/artwork they already make or have made, making use of the Guam law requiring certain public buildings to include a percentage of the cost for inclusion of local art work.

VII. Inform VR Counselors to refer entrepreneurial clients to register with the Mayor’s Office for the bona fide farmer program through the Department of Agriculture which enables them to get a discount for a stall at the farmers’ markets for grown or made-on-Guam products.

Goal 2: Build a consumer education/training system that meets consumer expectations to prepare all consumers with the skills needed to succeed in a competitive workforce.

Measurements of Success for Goal 2

• Increase the number of consumers participating in VR/collaborator-sponsored training programs related to education and training by 15 over the previous year.

• Increase the number of employers participating in VR consumer programs and sponsorships and employment of consumers by 5 over the previous year.

• Increase the number of consumers obtaining education, training certificates, degrees and/or employment by 5 over the previous year.

•The number of successful placements of VR consumers through collaborative efforts with the One Stop will number at least 3 during the Fiscal Year.

Strategies for FY 2012 for Goal 2

I. Increase the number of contacts with established businesses [banks, autonomous agencies, other government branches (legislative, judicial), Guam Contractor’s Association, and Duty Free]

II. Develop working relationships with the following business, non-profit organizations:

A. Office of Federal Contractors and Compliance Program (OFCCP)

B. Society of Human Resources and Management

C. Guam Contractors’ Association

D. Trades Academy

E. Guam Hotel and Restaurant Association

F. Rotary Club

G. Chamber of Commerce

H. ABLE’s

I. One Stop Career Center

J. Military (NAFEES, MWR)

K. Guam Developmental Disabilities Council

L. Any other potential employers

III. Appeal to employers to do the following: a. to assist in the training/education process to ensure consumers can qualify for positions within the industry, and b. be more willing to adapt when necessary to employee needs for accommodations and modifications.

IV. Start providing technical assistance to elementary and middle schools, instead of only high schools to help school staff understand the full potential of students with disabilities and the resources available to help them succeed.

V. Revisit the Guam Rehabilitation Workshop Center concept, but in an integrated setting, with an incentive system tied to it.

VI. Request Mayors to maintain a list of vendors in their village willing to train.

VII. Request Mayors to provide certificates for clients trained through their offices indicating the skills trainees learned.

Goal 3: Continue outreach efforts to increase community awareness of services.

Measurements of Success for Goal 3

• The number of referrals will increase by 30 over the previous year.

•The number of consumers participating in new initiatives and training programs will increase by 15

•The number of collaborators who provide services will increase by 5.

Strategies for FY 2012 for Goal 3

I. Collaborate with the Guam Center for Independent Living and the Guam Developmental Disabilities Council for group presentations.

II. Involve the community in planning for National Disability Employment Awareness Month (NDEAM) in October.

III. Increase presentation / outreach for the Independent Living Older Blind and Independent Living programs.

IV. Provide lap tops for use at presentations to input data into a data base for those interested in our programs.

V. Work with Dededo Mayor who has offered a stall for DVR to conduct outreach at the weekend farmers markets. Contact Agat and Mangilao Mayors for similar arrangements for their night markets.

Goal 4: To enhance SRC and DVR program capacity to perform their roles and responsibilities as required by the Rehabilitation Act and establish an integrated, unified governance system in the following areas:

A. Increase partnerships and alliances

B. Increase service delivery and program improvement/enhancements

C. Improve training systems and support

D. Improve VR data and information systems

E. Develop an SRC/VR governance system

Measurements of Success for Goal 4A (Increase partnerships and alliances)

• The number of partnerships and alliances will increase by six over the previous year.

Strategies for FY 2012 for Goal 4A (Increase partnerships and alliances)

I. Networking—VRA will be the designated member on the Guam Workforce Investment Board.

II. Memoranda of Understanding will be updated and points of contact will be identified.

III. An SRC member will attend the CSAVR meeting.

IV. VR Counselors will become members of civic organizations.

Measurements of Success for Goal 4B (Increase service delivery and program improvement/enhancements)

• DVR and SRC will collaboratively adopt procedures for official monitoring guidelines and devise a Quarterly Reporting Policy for Program Activities and Annual Reports by June 10, 2011. These actions should cause an increase in the number of services delivered over those of the previous year.

Strategies for FY 2012 for Goal 4B (Increase service delivery and program improvement/enhancements)

I. DVR will submit quarterly statistical reports for the SRC quarterly meetings, including visual charts and reports that can also be accessible online. The DISID Director will oversee this activity.

II. The Director will monitor compliance to the DVR State Plan, ensuring a timeline is developed and posted in the conference room, to include progress charts.

III. Ten assessments will be performed yearly to ensure accessibility with timelines to meet compliance.

IV. Consumer progress will be monitored through review of statistics with the statistical secretary designated as the point of contact. Training will be provided to SRC members by the statistical secretary on reading data reports.

V. The ASO will submit quarterly fiscal information for the SRC quarterly meetings two weeks prior to the meetings to allow the SRC time for review.

VI. Cross training of staff will be implemented.

Measurements of Success for Goal 4C (Improve training systems and support)

• DVR and SRC will fulfill their required functions through information technology (IT) support and training on the use of it.

Strategies for FY 2012 for Goal 4C (Improve training systems and support)

I. SRC, VR Counselors and Program Coordinators will be supported with smart pens and laptops, based on inventory. VRCs assigned to schools will be given portable printers.

II. Two SRC members will participate in national conferences.

III. SRC members will receive training through online training modules and the SRC handbook. San Diego State University (SDSU) will assist by assigning a liaison for online training.

IV. VR Counselors will work with SDSU with three training modules, with the goal of attaining CRC requirements in two years.

V. Consequences will be implemented for VR Counselors not meeting training expectations.

VI. A software consultant will be determined by June 2011 with contract commitment expected to follow shortly thereafter.

Measurements of Success for Goal 4D (Improve VR data and information systems)

• A collection and reporting policy and a listing of all VR statistics needing to be collected will be created, to include data required for each year’s state plan and transition services. Any new data system acquired will be web-based.

Strategies for FY 2012 for Goal 4D (Improve VR data and information systems)

I. Update software and provide on-line accessibility, in a web based system.

II. DVR will meet with the Department of Administration to negotiate access to needed programs requiring "administrator" password.

III. The ASO, when not available for presentation of information at SRC meetings, will relay fiscal information through her designated administrative support staff as an alternative.

IV. Identify an Information Technology consultant to DVR.

Measurements of Success for Goal 4E (Develop an SRC/VR governance system)

• SRC’s policies, procedures, and by-laws will be updated using the 2011 36 Institute Handbook.

• Monitoring guidelines, performance measures and reporting procedures will be established.

• VR policies/procedures will be updated.

• SRC Membership will be updated, with the Director reviewing the update.

Strategies for FY 2012 for Goal 4E (Develop an SRC/VR governance system)

I. SRC will set timelines to review and update policies, procedures, and by-laws.

II. SRC and DVR will set timelines to complete development of monitoring guidelines and performance measures.

III. DVR will set timelines for policies and procedures to be finalized and implemented.

IV. DVR will review membership records to create an accurate listing of SRC members and their terms.

Supported Employment Services

Goals for Supported Employment (SE)

Goal 1: Increase the capacity of vendors to provide supported employment services.

Goal 2: Increase the number of vendors providing job coaching services.

Goal 3: Build the capacity of job coaches to provide quality services.

Measurements of Success for SE Goals

• Vendors will provide 2% more supported employment services than the previous year.

• The number of vendors providing supported employment services will increase by 2 over the previous year.

• A minimum of 2 individuals will complete job coach training courses during the year.

Strategies for FY 2012 for SE Goals

I. Increase the number of vendor agreements by increasing outreach to find new vendors through publication of a Notice of Interest by August 15, 2011.

II. DVR will share information regarding training opportunities (local, off-island, and/or electronic) with vendors and others interested in providing supported employment services.

III. Conduct an education campaign for families, clients, and employers on job coaching services, so it is better understood, possibly leading to development of new service providers and more clients.

IV. Invite non-profit organizations to attend a presentation of services needed by DVR, encouraging them to branch out to offer more of the services needed by persons with significant disabilities in the community.

V. Pay for services on a sliding scale based on standards. Build in incentives.

VI. Consider training apprenticeship programs.

VII. Promote job coaching careers in the southern villages where there are few other industries for employment opportunities.

VIII. Support the Center for Independent Living in their efforts for job coach training.

This screen was last updated on Jul 1 2011 1:36AM by sagucrisostomoc

  • Identify the order to be followed in selecting eligible individuals to be provided vocational rehabilitation services.
  • Identify the justification for the order.
  • Identify the service and outcome goals.
  • Identify the time within which these goals may be achieved for individuals in each priority category within the order.
  • Describe how individuals with the most significant disabilities are selected for services before all other individuals with disabilities.

This agency is not implementing an Order of Selection.

This screen was last updated on Jun 29 2009 9:00PM by sagucrisostomoc

Specify the state's goals and priorities with respect to the distribution of funds received under section 622 of the Act for the provision of supported employment services.

Guam receives $36,476 in Title VI, Part B funds for Supported Employment. One hundred percent of these funds are allocated as direct client funds without administrative cost. Additional supported employment services are provided through Basic Support funding because of the limited amount of Title VI, Part B funding allocated to Guam. The division expects to service ten (10) individuals with the most significant disabilities in FY 2012 with the funding provided, and will draw again on Basic Support funding as needed for additional supported employment services.

Goals for FY 2012

Goals for Supported Employment (SE)

Goal 1: Increase the supported employment services provided to SE clients.

Goal 2: Increase the number of vendors providing supported employment services.

Goal 3: Build the capacity of job coaches to provide quality services.

Measurements of Success for SE Goals

•Vendors will provide 2% more supported employment services than the previous year.

•The number of vendors providing supported employment services will increase by 2 over the previous year.

•A minimum of 2 individuals will complete job coach training courses during the year.

Strategies for FY 2012 for SE Goals

I. Increase the number of vendor agreements by increasing outreach to find new vendors through publication of a Notice of Interest by August 15, 2011.

II. DVR will share information regarding training opportunities (local, off-island, and/or electronic) with vendors, job coaches, and others interested in providing supported employment services.

This screen was last updated on Jun 30 2011 2:36AM by sagucrisostomoc

This attachment should include required strategies and how the agency will use these strategies to achieve its goals and priorities, support innovation and expansion activities, and overcome any barriers to accessing the vocational rehabilitation and the supported employment programs. (See sections 101(a)(15)(D) and (18)(B) of the Act and Section 427 of the General Education Provisions Act (GEPA)).

Describe the methods to be used to expand and improve services to individuals with disabilities.

Identify how a broad range of assistive technology services and assistive technology devices will be provided to individuals with disabilities at each stage of the rehabilitation process; and describe how assistive technology services and devices will be provided to individuals with disabilities on a statewide basis.

Identify what outreach procedures will be used to identify and serve individuals with disabilities who are minorities, including those with the most significant disabilities; and what outreach procedures will be used to identify and serve individuals with disabilities who have been unserved or underserved by the VR program.

If applicable, identify plans for establishing, developing, or improving community rehabilitation programs within the state.

Describe strategies to improve the performance of the state with respect to the evaluation standards and performance indicators.

Describe strategies for assisting other components of the statewide workforce investment system in assisting individuals with disabilities.

Describe how the agency's strategies will be used to:

  • achieve goals and priorities identified in Attachment 4.11(c)(1);
  • support innovation and expansion activities; and
  • overcome identified barriers relating to equitable access to and participation of individuals with disabilities in the state Vocational Rehabilitation Services Program and the state Supported Employment Services Program.

The methods to be used to expand and improve services to individuals with disabilities including how a broad range of assistive technology services and assistive technology devices will be provided to such individuals at each stage of the rehabilitation process and how such services and devices will be provided to such individuals on a statewide basis are explained below:

1. VR Counselors will contact clients to attend Assistive Technology (AT) Conferences, if applicable.

2. DVR will distribute handouts, fact sheets, and flyers to community business organizations and individual employers informing employers of their responsibilities regarding accommodations and how to get information on the type of AT devices available. ADA training will be provide to employers on workplace accommodations by professional staff who attended ADA conferences as funded by the Compact Impact Funds or Guam DVR.

3. VR Counselors will refer clients to the Guam System for Assistive Technology to view the variety of assistive technology devices available.

4. VR Counselors will refer clients to the Department of Integrated Services for Individuals with Disabilities Computer Center to become more acquainted with computers and the capacity of computers to assist them in their work.

Strategies for outreach procedures to identify and serve individuals with disabilities who are minorities and individuals with disabilities who have been unserved or underserved by the vocational rehabilitation program:

1. Make contacts with the following Consulates: Japan, FSM/Palau, CNMI, Korea, China, Philippines.

2. Translate brochures into the above languages that DVR has not yet done.

3. Encourage Consulates to refer individuals.

4. Publish Public Service Announcements in different languages.

5. DVR will conduct follow-ups every 1-3 months for referrals.

6. For individuals with a hearing impairment

a. ensure DVR has certified interpreters available

b. schedule a VR presentation during a meeting of the deaf community

c. Provide Braille brochures and application handbooks for individuals with visual impairments.

7. Collaborate with the Protection and Advocacy agency and CAP.

8. Provide technical assistance to the Guam Developmental Disabilities Council to help them collaborate with outreach efforts. Formalize this in a Memorandum of Agreement.

9. DVR will actively participate in Guam Developmental Disabilities Council general membership meetings, work sessions, awareness acitivites, and state plan activities.

Strategies for the plan of the state for establishing, developing, or improving community rehabilitation programs:

1. Collaborate with the Guam Developmental Disabilities Council to research and establish contact with the Commission on Accreditation of Rehabilitation Facilities (CARF) and similar organizations to establish, develop, and enhance Community rehabilitation programs by September 30, 2012.

2. See below under Supported Employment Strategies

Strategies to improve the performance of the State with respect to the evaluation standards and performance indicators:

DVR met indicators 1.3-6, but failed to meet indicator 1.1, 1.2, and 2.1. DVR passed all 3 of the primary indicators (1.3-5).

Indicator 1.1: The change in the number of individuals with employment outcomes.

Strategy: Annual performance goals for each VR Counselor will be 6 to 12 successful closures.

Indicator 1.2: The percentage of individuals who become employed after receiving services.

Strategy: Provide VR Counselors with online modular training.

Strategy: A Program Coordinator will establish and facilitate a job club for consumers.

Indicator 1.3: The percentage of individuals who exit the VR program in competitive, self-employment, or Business Enterprise Program employment with earnings at or above the minimum wage of all individuals who achieved an employment outcome.

Indicator 1.3 was met

Indicator 1.4: The proportion of people with significant disabilities who achieve competitive employment.

Indicator 1.4 was met

Indicator 1.5: The relationship between the average hourly earnings of those with competitive employment to the average hourly earnings of the state’s employed population.

Indicator 1.5 was met

Indicator 1.6: The change in the percentage of people who are primarily self-supporting.

Indicator 1.6 was met

Indicator 2.1: The ratio of the percent of minorities exiting the program who received VR services to the percent of non-minorities exiting the program who received VR services.

Strategy: Provide consumers with handouts on their rights and VR services during orientations. Post the orientation on the VR website as a video, provide it in digital and audio formats, and in Braille. Provide handouts in alternate formats also.

Strategy: Provide consumers with web-based information on their rights and VR services.

Strategies for assisting entities carrying out other components of the statewide workforce investment system (other than the vocational rehabilitation program) in assisting individuals with disabilities:

1. Revisit DVR’s presence in the One-Stop Career Center.

2. Actively participate in Passport-to-Careers meetings.

3. Work collaboratively with the University of Guam (UOG) and Guam Community College (GCC) Disability Services Offices.

4. Host a DVR display table during College Night at both UOG and GCC.

5. Participate in Career Days at Guam Department of Education and other Guam schools.

6. Work with Guam’s schools to provide technical assistance for Section 504 and Special Education staff.

 

This screen was last updated on Jul 27 2011 8:24PM by sagucrisostomoc

Vocational Rehabilitation (VR) and Supported Employment (SE) Goals

THE VOCATIONAL REHABILITATION PROGRAM

FY 2010 Goal 1: Provide strong entrepreneurial support and build a flexible, highly-leveraged consumer education/training system that is a unified, efficient, cost effective, evidence-based consumer education and training system that meets consumer expectations to prepare all consumers with the skills needed to succeed in a competitive workforce.

Progress Update on FY 2010 Goal 1

Progress: Goal 1 was too broad and did not have a measurement of success for the entrepreneurial component of the goal, making it difficult to measure progress for the entrepreneurial part. For the most part, DVR has not provided strong enough support for entrepreneurial clients. This requires the development of the appropriate plans of work that align to this goal area. Specifically the development of the DVR Enterprise Facilitation Strategy Plan of Work will address the development of the metric for entrepreneurial activities and the outcome measures.

Strategy Outcomes: The overall factors that impeded achievement of entrepreneurial support was the lack of timeliness of services to entrepreneurial clients. Due to delays in VR services being provided, entrepreneurial clients struggled with meeting their business timelines, often becoming frustrated and seeking outside loan programs for support.

The second component of the goal (building a consumer education/training system to prepare consumers with skills for successful employment) was partially achieved as explained below.

Previously, as the first component of addressing Goal 1, DVR developed a proposal to address the education/training needs based on the comprehensive needs assessment. The following represents DVR’s progress in addressing the top five unmet needs through training/education.

#1 Unmet Need: Employer accommodations to achieve the essential functions of the job.

Proposal: Train clients and employers/trainers regarding their rights / responsibilities as they pertain to ADA employer accommodations and self-advocacy.

Action: Notify employers/trainers and clients of ADA compliance training opportunities in the community.

Progress: DVR posted notices of ADA and Self-advocacy trainings in the DVR reception room and VR Counselor areas and informed clients verbally. DVR also conducted a presentation targeted for employers titled, “Employees with Disabilities= Good Business Sense” at the 17th Annual GSAT Assistive Technology Conference, titled “Assistive Technology: Making It Work for Business--A Focus on Employment and Accessibility.”

Strategy Outcomes: One of DVR’s strategies to achieve Goal 1 was to provide employers with information and instill an awareness of the benefits of hiring persons with disabilities in the workplace. Although DVR staff conducted presentations at conferences and participated in outreach displays at the malls, employer contacts through these strategies were minimal. More successful strategies were scheduled meetings between the VR Counselors and private sector employers. Another method that contributed to greater employer awareness of how successful persons with disabilities can be in the workplace was the additional presence of business representatives on the State Rehabilitation Council. Their expanded awareness of their role as business partners within the community, helping to promote hiring of persons with disabilities, became evident as they shared their input for the state plan. They also realized the value of the role they play with their powerful networking skills with other businesses in the community.

#2 Unmet Need: Learning about the work settings that would be best for the individual.

Proposal: Develop a variety of work exploration settings within Government of Guam agencies and/or the private sector.

Action: Prioritize completion of the Request for Proposal for training providers and Memoranda of Understanding with government agencies.

Progress: DVR did not complete a Request for Proposal nor Memoranda of Understanding with government agencies.

Strategy Outcomes: The strategy of prioritizing completion of Memoranda of Understanding with government agencies was impeded by the government’s freeze on hiring due to the current economic situation. The publishing of a Request for Proposal for private sector providers has been impeded for quite some time due to lack of standard in-house procurement procedures. To address this and other issues, DVR planned to request the help of the Technical Assistance for Continuing Education Center (TACE). However, an agreement was never completed through the procurement process to accomplish this. Therefore, DVR is still in need of technical assistance to build a pool of service providers to offer a variety of work exploration settings. Another factor that impeded achievement of this goal is the lack of service providers available in the community to offer services for individuals with disabilities.

#3 Unmet Need: Determining how computers/other technology might help at work.

Proposal: Assist clients to become aware of assistive technology and evaluation opportunities.

Action: Inform clients of services available for evaluation of their technology needs and inform them of the array of assistive technology tools available for exploration through DISID’s Computer Resource Center.

Progress: VR Counselors referred clients to Guam System for Assistive Technology for evaluation of their technology needs and referred them to DISID’s Computer Resource Center.

Strategy Outcomes: The strategy of referring clients for evaluation and exploration proved successful, with clients developing a better understanding of the assistive technology that works for them.

#4 Unmet Need: Maintaining/increasing performance at work.

Proposal: VRCs will guide clients to develop a 5-Year Plan to include budgeting to reach an advanced career goal.

Action: VRCs will meet with clients 90 days prior to successful employment or closure to develop the 5-year plan, and one month prior to closure for a “view-of-the-future talk.” Clients will be trained and expected to employ self-advocacy techniques with their employers regarding employee’s upward mobility and what the employee can contribute. VRCs may also use post employment services as needed.

Progress: VRCs counseled clients on standards needed to maintain satisfactory standing and also met with employers to provide technical assistance and develop natural supports within the job settings. VR Counselors and VR Workers conducted site visits and biweekly follow-ups. These activities may have helped clients maintain their performance, but lacked actions that added to clients increasing their performance or opportunities for reaching advanced career goals.

Strategy Outcomes: The strategy of VRCs developing a 5-year plan with clients was not implemented. One factor that may have impeded implementation of this strategy was the lack of a VRC Supervisor to oversee case loads. Another impeding factor was that no one was assigned to oversee that the goals were being addressed after the state plan was approved.

#5 Unmet Need: Keeping a job once an individual is employed.

Proposal: Provide clients with self-worth training.

Action: Locate vendors to provide training for clients prior to closure.

Progress: No vendors were identified to provide the needed training.

Strategy Outcomes: This strategy is tied in with that of unmet need #2. The publishing of a Request for Proposal has been impeded for quite some time due to lack of standard in-house procurement procedures. Outside technical assistance may help address this need. Also, as in unmet need #2, the lack of service providers available within the community is a major impediment.

The above narrative reflects the extent to which DVR achieved the first component of its plan to provide clients with training to enable them to succeed at employment.

DVR envisioned the second component needed to address Goal 1 was to build the capacity of the VR personnel to assist clients with employment success.

Progress: Attachment 4.10-- Comprehensive System of Personnel Development of this State Plan explains the progress to date of the VR Counselors attaining Master’s degrees in Vocational Rehabilitation. In brief, some progress has been made, but all VR Counselors are still not yet officially in a university program to meet their needs.

The VR Administrator reports updates on VR Counselor progress in meeting personnel standards at each of the SRC meetings.

Strategy Outcomes: The main factor impeding their progress at this point is determination and confirmation of financial responsibilities to fund the degree.

Progress: Building the capacity of VR personnel also included providing them with technical and equipment programming support. Most phones are now working, but voice mail is not available for most phones. Of the VR Counselors assigned to work at each of the five high schools, only one has a laptop to facilitate inputting information while at the school. Lastly, and most importantly, DVR has still not finalized the selection of a data management system.

Strategy Outcomes: Again, factors impeding timely accomplishment of these goals deal with the in-house and local procurement process.

Progress: Following are the results of DVR’s measurements to determine if their Skills Training Plan strategy was successful.

# of consumers participating in VR/collaborator-sponsored training programs related to education and training will increase by 15.

FY 2009= 11

FY 2010= 8 Not met

# of employers participating in VR consumer programs, sponsorships and employment of consumers will increase by 5

FY 2009= 10

FY 2010= 16 Met

# of consumers obtaining education, training certificates, degrees and/or employment will increase by 5.

FY 2009= 8

FY 2010= 6 Not met

# of successful placements of VR consumers through collaborative efforts with the One Stop will number at least 3.

FY 2009= 0 Not met

FY 2010= 1

After conducting the above evaluation of DVR’s progress with achieving an effective training system, DVR and the SRC decided to divide Goal 1 into two goals for FY 2012 and add a measurement of success for the entrepreneurial part of the goal. Goal 1 will now become two separate goals as indicated below:

Goal 1: Provide strong entrepreneurial support for consumers to be educated and trained in entrepreneurial practices to succeed in opening their own business.

Goal 2: Build a consumer education/training system that meets consumer expectations to prepare all consumers with the skills needed to succeed in a competitive workforce.

Strategies for these newly separated goals are described in Attachment 4.11 (d)-- State Strategies in this State Plan.

FY 2010 GOAL 2: Continue outreach efforts to increase community awareness of services.

Progress Update on FY 2010 Goal 2

Progress: DVR’s first measurement of achievement of FY 2010 Goal 2 was that marketing in the community would be evident. DVR met this goal by their presence in all the public high schools; regularly conducting orientations; attending students’ Individual Education Plans; holding office hours; regularly presenting displays at the malls; participating in college night; collaborating with the university and community college disability services offices; holding regular office hours at the One Stop Career Center; giving presentations at conferences for employers, persons with disabilities, and veterans; meeting with individual employers; attending job fairs regularly; attending forums; offering a training series on VR services for in and out-patients of the Department of Mental Health and Substance Abuse, and participating in disability related councils and employer and human resource organizations.

The second measurement for FY 2010 Goal 2 was that the number of consumers participating in new initiatives and training programs would increase by 15. DVR did not meet this measurement. As a matter of fact, the number decreased from 11 in 2009 to 8 in 2010.

The third measure of achievement of Goal 2 was that the number of collaborators participating in new initiatives and training programs would increase by 5. DVR achieved and exceeded this goal by one. The number of collaborators changed from 10 in 2009 to16 in 2010.

Strategy Outcomes: Successful strategies that helped achieve parts of FY 2010 Goal 2 include the following:

Networking with partners and providers helped expose DVR to a larger employer base.

Increased VR staff participation in organizations, councils, and outreach efforts also expanded employer contacts.

Factors that impeded achievement include the following:

Employers do not always take the time to attend informational presentations.

Language barriers with some minority employers.

Cultural differences in perception of employment of persons with disabilities.

FY 2010 Goal 3: To enhance SRC and DVR program capacity to perform their roles and responsibilities as required by the Rehabilitation Act and establish an integrated, unified, governance system in the following areas:

A. Increase partnerships and alliances

B. Increase service delivery and program improvement/enhancements

C. Improve training systems and support

D. Improve VR data and information systems

E. Develop an SRC/VR governance system

Progress Update on FY 2010 Goal 3

Progress on A:

DVR increased partnerships in FY 2010, increasing the number of vendors by six over the previous year.

Strategy Outcomes: Strategies that helped achieve the goal included networking, update of current Memorandum of Understanding to include additional partners, identifying points of contact, cross-training between agencies, and VR staff participating as members of civic organizations as part of their professional development.

Progress on B: DVR did not develop a quarterly reporting policy for program activities and annual reports in FY 2010 to help the SRC monitor service delivery and program improvements.

Strategy Outcomes: The impediments to this goal were that no VR staff was assigned responsibility for completion of this task and the data reports were not user friendly for the SRC.

Progress on C: New computers have been purchased, installed, and connected to the data system.

Strategy Outcomes: Assignment of a single information technology person from the Department of Administration to assist DVR contributed to completion of this goal.

Progress on D: One major area that DVR has been trying to address that is still not completed is the collection of data. Progress has been made as reflected in less manual work having to be done to get data, but the system is still not web-based, and not all data needed is identified and is being collected.

In addition, selection of a data management system has not yet been decided.

Strategy Outcomes: One of the factors that impeded the decision on a data management system was the completion of the purchase of hardware and the assignment of an information technology person to the agency. These two impediments no longer exist. Once a data management system is selected, collection of data items needed will be addressed.

Progress on E: Development of performance measures and monitoring guidelines has not been accomplished.

Strategy Outcomes: Factors impeding achievement of this goal was the need for SRC to have a designated space and staff support to accomplish their responsibilities.

 

Progress Update on FY 2010 Supported Employment (SE) Program

Goals SE Goal 1: Increase the capacity of vendors to provide supported employment services.

Progress: The capacity of vendors to provide SE services has grown with an increase of an additional vendor and with four job coaches completing certified job coach training.

Strategy Outcomes: The VR Administrator meeting with potential vendors and explaining SE services has helped achieve this goal.

SE Goal 2: Increase the number of vendors providing job coaching services.

Progress: The number of SE vendors increased by one.

Strategy Outcomes: The VR Administrator meeting with potential vendors and explaining SE services helped achieve this goal.

SE Goal 3: Build the capacity of job coaches to provide quality services.

Progress: Four individuals have completed job coaching training courses with certificates.

Strategy Outcomes: Sharing the need for certification of job coaches with vendors and trainers.

SE Goal 4: Finalize a Memorandum of Agreement with Guam Rehabilitation and Workshop Center, Inc., (GRWC) to provide training and placement for individuals with significant and most significant disabilities.

Progress: A Memorandum of Agreement was not developed with GRWC due to the closure of the site.

Strategy Outcomes: not applicable

 

DVR met indicators 1.3-6, but failed to meet indicator 1.1, 1.2, and 2.1.

DVR passed all 3 of the primary indicators (1.3-5).

 

Funds reserved for innovation and expansion activities were used to provide opportunities for SRC and SILC members to attend training. DVR also provided administrative support to help build the capacity of council members to perform their functions. DVR will continue to provide additional administrative support and training to both the SRC and the SILC in FY 2012.

This screen was last updated on Jul 1 2011 1:30AM by sagucrisostomoc

  • Describe quality, scope, and extent of supported employment services to be provided to individuals with the most significant disabilities
  • Describe the timing of the transition to extended services

The information in the following previously approved attachment remains current.

One of the focuses for FY 2008 is for DVR to capitalize on its One-Stop relationship and develop its capacity to provide education and training for individuals, family representatives, agents of consumers, state and community service providers to become eligible for providing supported employment (SE) services to individuals with disabilities in Guam. The limited scope and extent of supported services in Guam are linked to several significant factors: (1) the lack of availability of SE providers who understand the philosophy of supported employment to marketing and developing job placement for consumers with disabilities. (2) The SE contemporary rehabilitation option designed to maximize the employment opportunities for consumers traditionally excluded (un-served and underserved) becomes dependent on the capacity of the long-term support state and community agencies other than the VR short-term SE system (the integrated and competitive employment model). (3) The ability of VR Counselors to identify and use other SE extended resources and services (i.e. Guam does not have sheltered workshops, lacks self-support/help groups, or have work activity programs) increasingly shifts toward family support or natural supports. These factors coincide with the aggregate findings in Guam's comprehensive needs assessment project final report, May 04, 2007.

DVR uses the SE time-limited process for the most significant individual with a disability (Guam does not use an order of selection), involves full or part employment in an integrated setting and requires extended services to be provided after completion of time-limited services. Eligibility criteria in the SE program includes the assessment of the need for extended services (feasibility), including the likely source of long term support (nature and intensity), physical and mental disabilities/retardation require independent recognized certification by a professional of physical/mental conditions (doctor of medicine, psychologist/psychiatrist) for job capacity (or modification) or the Individual Plan for Employment (IPE) must identify the services, activities or progress measures designed to identify the nature, type, scope requirements and source of extended services. SE time-limited process includes, but is not limited to, supplemental assessments, job placement/development, support services, job coaching by a specialist or peer worker, and job site training. The extended services begin when the time-limited services end. The purpose of extended services is to evaluate and monitor the consumer and provide (on or off site) services needed to maintain retention of the job.

This screen was last updated on Jun 30 2010 8:28PM by sagucrisostomoc

The following information is captured by the MIS.

Last updated on 07/27/2011 at 8:25 PM

Last updated by sagucrisostomoc

Completed on 07/27/2011 at 8:25 PM

Completed by sagucrisostomoc

Approved on 07/28/2011 at 9:35 AM

Approved by rscomartint

Published on 02/09/2012 at 1:14 PM

Published by kschelle

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